MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Operation & Care Manual
Page 3
before installing this appliance, using the appliance
WARNING
Delivery
Unpacking
DELIVERY
This Alto-Shaam appliance has been thoroughly
tested and inspected to ensure only the highest
quality unit is provided. Upon receipt, check for any
possible shipping damage and report it at once to the
delivering carrier. See Transportation Damage and
Claims section located in this manual.
This appliance, complete with unattached items
and accessories, may be delivered in one or more
packages. Ensure all standard items and options
have been received with each model as ordered.
Save all the information packed with the appliance.
Register online at www.alto-shaam.com to ensure
prompt service in the event of a warranty parts and
labor claim.
This manual must be read and understood by all
people using or installing the equipment model.
Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.
1-800-558-8744; servicedept@alto-shaam.com
SERIAL NUMBER IS REQUIRED FOR ALL INQUIRIES
Always include both model and serial numbers in your correspondence
regarding the unit.
Model: _____________________________________
Serial Number: _____________________________________
Date Installed: ____________ Voltage: _______________
UNPACKING
• Carefully remove the appliance
from the carton or crate.
NOTICE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
• Read all instructions in this manual carefully
or performing routine maintenance. Following
procedures other than those indicated in this
guide to use and clean the appliance is considered
inappropriate and may cause damage, injury or
fatal accidents, in addition to invalidating the
guarantee and relieving Alto-Shaam of all liability.
• DO NOT DISCARD THIS MANUAL.
This manual is considered part of the appliance
and is provided for the owner or manager of the
business and for training personnel. Additional
manuals are available from the Alto-Shaam
Tech Team Service Department.
• Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®
Appliance and accessories may be
heavy. To prevent serious injury,
ALWAYS use a sufficient number
of trained and experienced workers
when moving or leveling appliance
and handling accessories.
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 1
ENVIRONMENTAL CONDITIONS
• Operational Environmental Conditions
• Unit must acclimate to room temperature in the
environment it is placed. 24 hours is recommended.
• Ambient temperature range of 50° to 110°F (10° to 43°C).
• Relative humidity of less than 95% non-condensation.
• Atmospheric pressure range of 50KPa to 106KPa.
Page 4
hazard that can or will cause minor or
•
•
•
•
SAFETY PROCEDURES
Knowledge of proper procedures is essential to the
equipment. The following hazard signal words and
Safey Procedures and Precautions
AND PRECAUTIONS
This appliance is intended to hold foods for the
purpose of human consumption. No other use for
this appliance is authorized or recommended.
This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating instructions
and warnings must be read and understood by
all operators and users. We recommend regular
training of your staff to avoid the risk of accident
or damage to the unit. Operators must also receive
regular safety instructions.
Any trouble shooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use by
qualified and trained technicians.
This manual should be considered a permanent
part of this appliance. This manual and all supplied
instructions, diagrams, schematics, parts lists,
notices, and labels must remain with the appliance
if the item is sold or moved to another location.
safe operation of electrically and/or gas energized
symbols may be used throughout this manual.
DANGER
Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
WARNING
Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.
CAUTION
Used to indicate the presence of a
NOTICE: For equipment delivered for use in
any location regulated by the
following directive:
DO NOT dispose of electrical or
electronic equipment with other
municipal waste.
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
CAUTION
Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
NOTICE: Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
Used to indicate that referral to
operating instructions is a mandatory
action. If not followed the operator
could suffer personal injury.
Used to indicate that referral to
operating instructions is recommended
to understand operation of equipment.
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 2
Page 5
ADDITIONAL SAFETY PROCEDURES
AND PRECAUTIONS
NEVER place objects near the oven exhaust vents.
sudden temperature change can damage the oven
Children should be supervised to ensure
WARNING
CAUTION
burns. Metal parts of this equipment
WARNING
• To prevent serious injury, death or property
damage, your appliance should be inspected and
serviced at least every twelve (12) months by an
authorized service partner or trained technician.
• ONLY allow an authorized service partner or
trained technician to service or to repair your
appliance. Installation or repairs that are not
performed by an authorized service partner or
trained technician, or the use of non-factory
authorized parts will void the warranty and relieve
Alto-Shaam of all liability.
• When working on this appliance, observe
precautions in the literature, on tags, on labels
attached to or shipped with the appliance and other
safety precautions that may apply.
• If the appliance is installed on casters freedom of
movement of the appliance must be restricted sothat utility connections (including gas, water, andelectricity) cannot be damaged when the unit ismoved. If the appliance is moved, make sure that allutility connections are properly disconnected. If theunit is returned to its original position, make surethat any retention devices and utility connectionsare properly connected.
•
If your gas appliance is installed under anexhaust hood, the hood must be switched ONwhen the oven is in use to avoid the build up ofcombustion gases. Failure to do so may result inserious injury, death or property damage.
•
This area is hot and could be a potential ignitionsource for a fire.
• Do not allow objects to block or obstruct the area
below the oven base. This may result in fire,damage to the equipment or serious injury.
• Do not use the attached hand-held hose to spray
anything other than the interior of the ovencompartment.
• Do not use the attached hand-held hose on the
surface of a hot cooking compartment. The
interior. Allow the oven to cool to a minimum of150°F (66°C). Failure to observe this precautioncan void the warranty.
WARNING
This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been
given supervision concerning use of
the appliance by person responsible for
their safety.
that they do not play with the appliance.
If the appliance is not cleaned or is
not cleaned well enough, deposits of
grease and or food residues inside
the appliance may catch fi re. If fat
deposits and/or food waste inside
the appliance ignite disconnect
the appliance from the main power
and use a fi re extinguisher (do not
use water to extinguish a grease
fi re!). Failure to clean the appliance
properly may cause fi re, personal
injury, death, invalidates the warranty
and relieves Alto-Shaam of all liability.
• ONLY use the appliance when it is stationary.
Mobile oven racks, mobile plate racks, transporttrolleys, and appliances on casters can tip overwhen being moved over an uneven floor orthreshold and cause serious injury.
• ALWAYS apply caster brakes on mobile appliances
or accessories when these are not being moved.These items could move or roll on uneven floorsand cause property damage or serious injury.
• Be extremely careful when moving appliances
because the food trays may contain hot fluids thatmay spill, causing serious injury.
WARNING
Appliance and accessories may be
heavy. To prevent serious injury,
ALWAYS use a sufficient number
of trained and experienced workers
when moving or leveling appliance
and handling accessories.
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 3
Improper installation, alteration,
adjustment, service, cleaning, or
maintenance could result in property
damage, severe injury, or death.
READ and UNDERSTAND the
installation, operating and
maintenance instructions thoroughly
before installing, servicing, or
operating this equipment.
To prevent SEVERE PERSONAL
INJURY or PROPERTY DAMAGE:
ALWAYS use hand protection when
operating this appliance to avoid
A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a
qualified service technician. Installation and
start-up adjustments are the responsibility of the
dealer or user. These adjustments include but
are not limited to thermostat calibration, door
adjustment, leveling, electrical hook-up and
installation of optional casters or legs.
LIFT THE UNIT FROM THE BOTTOM
DO NOT LIFT THE UNIT FROM THE GLASS
LEVELING
1. Care must be taken when moving this unit into
place because of its glass components.
2. DO NOT install this appliance in any area where
it may be affected by any adverse conditions
such as steam, grease, dripping water, high
temperatures, or any other severely adverse
conditions.
3. DO NOT install a heated display case near a cold
air source such as a freezer, air conditioning vents,
or in any area where outside air fluctuation can
affect performance.
4. The appliance must be installed on a stable and
level surface.
5. In order to maintain established National
Sanitation Foundation standards, all stationary
floor models must be sealed to the floor with a
R.T.V. or silastic meeting N.S.F. requirements or
have 6" (152mm) unobstructed clearance beneath
the unit.
6. This appliance must be kept free and clear of
any obstructions blocking access for maintenance
or service.
Level the appliance from side-to-side and
front-to-back with the use of a spirit level.
We recommend checking the level periodically
to make certain the floor has not shifted nor the
appliance moved.
NOTICE: Failure to properly level this appliance
can cause improper function.
MINIMUM CLEARANCE REQUIREMENTS
Counter and table units must be mounted
on legs of a sufficient 4" (102mm) height to
provide minimum unobstructed space beneath
the unit. These legs are supplied with the unit.
Warranty will become null and void if these
directions are not followed.
1. Place both brackets in the
closed (down) position.
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Operation & Care Manual • 4
2. Slide cutting board back
flanges down onto brackets.
3. Pivot installed board to a
2
1
horizontal position and slide
bracket down to lock in the
open position.
Page 7
3 ANGLE
SHELF
27-1/2" (699mm)
25-5/8" (650mm)
36-3/4" (932mm)
37-1/2" (952mm)
10-7/16"
(265mm)
47-7/8" (1216mm)
48" (1220mm)
8-3/4"
(223mm)
1" (20mm)
36-3/4" (932mm)
2"
(52mm)
26-1/2" (673mm)
3 ANGLE
SHELF
48" (1220mm)
10-7/16"
(265mm)
8-3/4"
(223mm)
8-9/16"
(216mm)
3-11/16"
(93mm)
1" (20mm)
36-3/4" (932mm)
2"
(52mm)
26-1/2" (673mm)
3 ANGLE
SHELF
48" (1220mm)
10-7/16"
(265mm)
Dimension Drawings
SITE INSTALLATION
INSTALLATION
3" (76mm)
ADJUSTABLE
PEGS IN EACH
CORNER
ED2SYS-48/2S
3" (76mm)
ADJUSTABLE
PEGS IN EACH
CORNER
ED2SYS-72/2S
(482mm)
18-15/16"
48" (1219mm)
ELECTRICAL
OUTLET
(482mm)
18-15/16"
72" (1829mm)
PANEL
ELECTRICAL
26-1/2" (673mm)
47-7/8" (1216mm)
21-7/16" (543mm)
ELECTRICAL
OUTLET
PANEL
ELECTRICAL
26-1/2" (673mm)
47-7/8" (1216mm)
21-7/16" (543mm)
3-11/16"
(93mm)
3-11/16"
(93mm)
8-9/16"
(216mm)
(223mm)
8-9/16"
(216mm)
23-11/16" (601mm)
26-1/2" (673mm)
8-3/4"
1" (20mm)
36-3/4" (932mm)
ED2-2S PROFILE
48" (1220mm)
3 ANGLE
SHELF
2"
(52mm)
26-1/2" (673mm)
10-7/16"
(265mm)
3 ANGLE
SHELF
10-7/16"
(265mm)
3" (76mm) ADJUSTABLE
PEGS IN EACH CORNER
ED2SYS-96/2S
47-7/8" (1216mm)
(482mm)
18-15/16"
96" (2438mm)
ELECTRICAL
OUTLET
ELECTRICAL PANEL
21-7/16" (543mm)
23-11/16" (601mm)
25-5/8" (650mm)
36-3/4" (932mm)
37-1/2" (952mm)
48" (1220mm)
ED2SYS-2S PROFILE
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 5
47-7/8" (1216mm)
27-1/2" (699mm)
Page 8
72/2S Series
VO LTA GEPHAS E CY CLE /HZAM PSKW
(PLUG - COUNTERT OPONLY ;
BAREE ND, NOPLUG - SYS TEM)
2401
50/60
17.94.5
NEM A L 6-3 0P
PLU G
48/2S Series
VO LTA GEPH ASE CYCL E/HZAM PSKW
(PLUG - COUNTERT OPONLY ;
BAREE ND, NOPLUG - SYS TEM)
(PLUG - COUNTERT OPONLY ;
BAREE ND, NOPLUG - SYS TEM)
NEM A 6 -20 P
PLU G
CEE 7/ 7
PLU G
96/2S Series
VO LTA GEPH ASE CY CLE /H ZAM PSK W
(PLUG - COUNTERT OPONLY ;
BAREE ND, NOPLUG - SYS TEM)
2401
50/6021.85.2
NEM A L 6-3 0P
PLU G
Electrical Connection
ELECTRICAL CONNECTION
OF F
WARNING
WARNING
DANGER
or repairs. Do not remove, damage or
Hard wired models:
Hard wired models must be equipped with a country
certified external allpole disconnection switch with
sufficient contact separation.
If a power cord is used for the connection of the product an
oil resistant cord like H05RN or H07RN or equivalent must
be used.
To prevent an electrical
INSTALLATION
ELECTRICAL CONNECTION
Ensure power source matches
voltage identified on appliance rating
tag. The rating tag provides essential
technical information required for any
appliance installation, maintenance
modify the rating tag.
To prevent SERIOUS INJURY,
DEATH, or PROPERTY DAMAGE:
All electrical connections must be
made by a qualified and trained
service technician in accordance
with applicable electrical codes.
This appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence
of local codes, with the current
edition of the National Electrical
Code ANSI/NFPA No. 70. In Canada,
all electrical connections are to be
made in accordance with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.
Plug the unit into a properly grounded receptacle
ONLY, positioning the unit so that the plug is easily
accessible in case of an emergency. Arcing will occur
when connecting or disconnecting the unit unless all
controls are in the “
” position.
REGARDING INTERNATIONAL STANDARD UNITS:
If the unit is not equipped with flexible cord and
plug, an all-pole country approved disconnection
device which has a contact separation of at least
3mm in all poles must be incorporated in the fixed
wiring for disconnection. When using a cord
without a plug, the green/yellow conductor shall
be connected to the terminal which is marked with
the ground symbol. If a plug is used, the socket
outlet must be easily accessible. If the power cord
needs replacement, use a similar one obtained
from the distributor.
For CE approved units:
shock hazard between the appliance and other
appliances or metal parts in close vicinity,
an equalization-bonding stud is provided. An
equalization bonding lead must be connected to
this stud and the other appliances/metal parts
to provide sufficient protection against potential
difference. The terminal is marked with
the following symbol.
To prevent SERIOUS INJURY, DEATH
or PROPERTY DAMAGE:
All electrical connections must be
made by a qualified and trained
service technician in accordance with
applicable electrical codes.
ED2/2S SERIES ELECTRICAL
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Operation & Care Manual • 6
208-2 401
208150/6010.02.1
2401
230150/6011.02.6
208-2 401
208150/6017.13.4
208-2 401
208150/60
NOTICE: Where local codes and CE regulatory
50/60
50/6011.72.8
50/60
50/60
11.72.8
17.94.5
21.85.2
20.24.0
requirements apply, appliances must be
connected to an electrical circuit that is
protected by an external GFCI outlet.
20A, 250V
220-230V
30A, 250V
30A, 250V
Page 9
WARNING
burns. Metal parts of this equipment
DANGER
Operating Instructions
User Safety Information
USER SAFETY INFORMATION
To prevent SERIOUS PERSONAL
INJURY, DEATH, or PROPERTY
DAMAGE:
DO NOT steam clean, hose down
or flood the interior or exterior
with water or liquid solution of
any kind. DO NOT use water jet
to clean.
Failure to observe this precaution
will void the warranty.
To prevent SERIOUS INJURY,
DEATH, OR PROPERTY DAMAGE,
ALWAYS disconnect unit from power
source before cleaning or servicing.
CAUTION
To prevent SEVERE PERSONAL
INJURY or PROPERTY DAMAGE:
ALWAYS use hand protection when
operating this appliance to avoid
become extremely hot when in
operation.
PRODUCT CAPACITY
ED2-48/2S; ED2SYS-48/2S
TOP SHELF
Twelve (12) chicken boats with dome cover
BOTTOM SHELF
Fifteen (15) chicken boats with dome cover
ED2-72/2S; ED2SYS-72/2S
TOP SHELF
Eighteen (18) chicken boats with dome cover
OPERATING INSTRUCTIONS
This appliance is intended for use in commercial
establishments where all operators are familiar with
the purpose, limitations, and associated hazards of this
appliance. Operating instructions and warnings must be
read and understood by all operators and users.
BEFORE INITIAL USE:
Before operating, clean with a damp cloth and mild soap
solution. Glass cleaner can be used on the glass.
SPECIAL INSTRUCTIONS:
1. DO NOT allow liquids or food to come in direct
contact with the glass shelves.
2. Use hand protection when handling hot items.
3. Be certain only hot foods in appropriate heat
tested containers are used.
4. It is recommended that plastic or paper
containers be used. Pans or dishes will
scratch the glass.
5. Be careful not to overheat as this may cause
some containers to melt.
6. DO NOT stack containers.
HEATING CHARACTERISTICS
The heated upper glass surface provides even heat
transfer to hot food in heat tested containers that are
held in direct contact with the glass top.
To avoid personal injury and damage to
the unit, treat glass with care.
Remember –– glass can shatter.
BOTTOM SHELF
Twenty-one (21) chicken boats with dome cover
ED2-96/2S; ED2SYS-96/2S
TOP SHELF
Twenty-four (24) chicken boats with dome cover
BOTTOM SHELF
Thirty (30) chicken boats with dome cover
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 7
Page 10
Operating Procedures
OPERATING INSTRUCTIONS
OPERATING PROCEDURES
on/off
switch
light
switch
1. Check that the unit is connected to the
appropriate power source.
2. Turn thermostat(s) to a predetermined
number and preheat for 30 minutes.
Each shelf has its own thermostat control numbering
from 0 to 10. When the thermostat is turned
clockwise to the determined number, the indicator
light will illuminate and will remain lit as long as the
shelf is calling for heat.
The indicator light will go OUT when the temperature
on the glass top reaches the set number determined
by the operator. It will then cycle “on/off” at this
holding point.
The shelves will hold a steady even heat as assigned.
The user must determine what set point can be used
regarding each food item held on its corresponding
shelf. It is recommended that a similar food product
be placed on each shelf.
bottom
shelf
top
shelf
3. Load prepackaged hot foods into
the display case.
Before loading food into the unit, use a pocket-type
meat thermometer to make certain all products have
reached an internal temperature of 160°F (71°C) or
higher. If any food product is not at proper serving
temperature, use a Halo Heat® cooking and holding
oven or Combitherm® Oven to bring the product
within the correct temperature range.
4. Occasionally rotate foods as needed.
Wipe spills immediately to assure maximum eye
appeal and minimize end-of-the-day cleanup.
5. Keep display case doors closed
after serving.
The proper temperature range for the food being
held will depend on the food type, the packaging,
and the quantity of product. When holding food
for prolonged periods,it is advisable to periodically
check the internal temperature of each item to assure
maintenance of the proper temperature range.
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 8
Page 11
TH EH OLD INGTEM PE RAT URE SLI STE DA RES UGG ES TED GU IDEL INE SONL Y. AL L
FO ODHOL DING SH OU LDBEBA SED O NI NTE RNAL PR OD UCT TE MP ERA TU RES .
AL WAY SF OLLO WL OC ALHEA LTH (HY GIE NE) REG UL ATI ONS FOR AL LINT ERN AL
TE MPE RAT UREREQ UI REM ENT S.
GENERAL HOLDING GUIDELINES
Chefs, cooks and other specialized food service
personnel employ varied methods of cooking.
Proper holding temperatures for a specific food
product must be based on the moisture content of the
product, product density, volume, and proper serving
temperatures. Safe holding temperatures must also be
correlated with palatability in determining the length
of holding time for a specific product.
Halo Heat maintains the maximum amount of
product moisture content without the addition of
water, water vapor, or steam. Maintaining maximum
natural product moisture preserves the natural
flavor of the product and provides a more genuine
taste. In addition to product moisture retention, the
gentle properties of Halo Heat maintain a consistent
temperature throughout the cabinet without
the necessity of a heat distribution fan, thereby
preventing further moisture loss due to evaporation
or dehydration.
When product is removed from a high temperature
cooking environment for immediate transfer into
equipment with the lower temperature required
for hot food holding, condensation can form on the
outside of the product and on the inside of plastic
containers used in self-service applications. Allowing
the product to release the initial steam and heat
produced by high temperature cooking can alleviate
this condition. To preserve the safety and quality of
freshly cooked foods however, a maximum of 1 to 2
minutes must be the only time period allowed for the
initial heat to be released from the product.
The unit is equipped with a thermostat indicating
a range of between 1 and 10. Use a metal-stemmed
indicating thermometer to measure the internal
temperature of the product(s) being held. Adjust the
thermostat setting to achieve the best overall setting
based on internal product temperature.
General Holding Guidelines
OPERATING INSTRUCTIONS
HOLDING TEMPERATURE RANGE
MEATFAHRENHEITCELSIUS
BEEF ROAST — Rare130°F54°C
BEEF ROAST — Med/Well Done155°F68°C
BEEF BRISKET160°F — 175°F71°C — 79°C
CORN BEEF160°F — 175°F71°C — 79°C
PASTRAMI160°F — 175°F71°C — 79°C
PRIME RIB — Rare130°F54°C
STEAKS — Broiled/Fried140°F — 160°F60°C — 71°C
RIBS — Beef or Pork160°F71°C
VEAL160°F — 175°F71°C — 79°C
HAM160°F — 175°F71°C — 79°C
PORK160°F — 175°F71°C — 79°C
LAMB160°F — 175°F71°C — 79°C
POULTRY
CHICKEN — Fried/Baked160°F — 175°F71°C — 79°C
DUCK160°F — 175°F71°C — 79°C
TURKEY160°F — 175°F71°C — 79°C
GENERAL160°F — 175°F71°C — 79°C
FISH/SEAFOOD
FISH — Baked/Fried160°F — 175°F71°C — 79°C
LOBSTER160°F — 175°F71°C — 79°C
SHRIMP — Fried160°F — 175°F71°C — 79°C
BAKED GOODS
BREADS/ROLLS120°F — 140°F49°C — 60°C
MISCELLANEOUS
CASSEROLES160°F — 175°F71°C — 79°C
DOUGH — Proofing80°F — 100°F27°C — 38°C
EGGS —Fried150°F — 160°F66°C — 71°C
FROZEN ENTREES160°F — 175°F71°C — 79°C
HORS D'OEUVRES160°F — 180°F71°C — 82°C
PASTA160°F — 180°F71°C — 82°C
PIZZA160°F — 180°F71°C — 82°C
POTATOES180°F82°C
PLATED MEALS140°F — 165°F60°C — 74°C
SAUCES140°F — 200°F60°C — 93°C
SOUP140°F — 200°F60°C — 93°C
VEGETABLES160°F — 175°F71°C — 79°C
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 9
Page 12
The cleaning function can usually be accomplished
scratches. Never use wire brushes, metal scouring
CAUTION
Care and CleaningCleaning and Preventative Maintenance
CARE AND CLEANING
CLEANING AND PREVENTATIVE MAINTENANCE
WARNING
A
R
P
C
E
If the appliance is not cleaned or is
not cleaned well enough, deposits of
grease and or food residues inside
the appliance may catch fi re. If fat
deposits and/or food waste inside
the appliance ignite disconnect
the appliance from the main power
and use a fi re extinguisher (do not
use water to extinguish a grease
fi re!). Failure to clean the appliance
properly may cause fi re, personal
injury, death, invalidates the warranty
and relieves Alto-Shaam of all liability.
S
O
N
R
S
To protect stainless steel surfaces,
completely avoid the use of
B
R
E
R
I
W
O
N
abrasive cleaning compounds,
U
S
H
chloride based cleaners, or
E
S
cleaners containing quaternary
salts. NEVER use hydrochloric acid
E
L
E
T
S
O
N
(muriatic acid) on stainless steel.
P
A
D
S
NEVER use wire brushes, metal
scouring pads or scrapers.
PROTECTING STAINLESS STEEL SURFACES
It is important to guard against corrosion
in the care of stainless steel
surfaces. Harsh, corrosive,
or inappropriate chemicals
can completely destroy the
protective surface layer
of stainless steel. Abrasive
pads, steel wool, or metal implements will abrade
surfaces causing damage to this protective coating
and will eventually result in areas of corrosion.
Even water, particularly hard water that contains
high to moderate concentrations of chloride, will
cause oxidation and pitting that result in rust
and corrosion. In addition, many acidic foods
spilled and left to remain on metal surfaces are
contributing factors that will corrode surfaces.
Proper cleaning agents, materials, and
methods are vital to maintaining the appearance
and life of this appliance. Spilled foods should be
removed and the area wiped as soon as possible
but at the very least, a minimum of once a day.
Always thoroughly rinse surfaces after using a
cleaning agent and wipe standing water as quickly
as possible after rinsing.
CLEANING AGENTS
Use non-abrasive cleaning products designed for
use on stainless steel surfaces. Cleaning agents
must be chloride-free compounds and must not
contain quaternary salts. Never use hydrochloric
acid (muriatic acid) on stainless steel surfaces.
Always use the proper cleaning agent at the
manufacturer's recommended strength.
Contact your local cleaning supplier for
product recommendations.
CLEANING MATERIALS
with the proper cleaning agent and a soft, clean
cloth. When more aggressive methods must be
employed, use a non-abrasive scouring pad on
difficult areas and make certain to scrub with the
visible grain of surface metal to avoid surface
pads, or scrapers to remove food residue.
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Preventative Maintenance Checklist
CARE AND CLEANING
PREVENTATIVE MAINTENANCE CHECKLIST
SERIAL NUMBER IS REQUIRED FOR ALL INQUIRIES
Always include both model and serial numbers in your correspondence
regarding the unit.
Company: _____________________________________
Model: _____________________________________
Serial Number: _____________________________________
❏ Clean the display case and glass as detailed in this manual.
WEEKLY CHECK LIST:
❏ Tighten and inspect light bulbs.
MONTHLY CHECK LIST:
❏ Inspect end and front glass pieces for any signs of chips and cracks.
❏ Schedule service immediately if a crack or chip is noted.
❏ Test gas struts (full service cases only).
❏ Lift the front glass fully.❏ Ensure glass remains suspended without dropping back down.❏ If struts are not holding the glass in an upright position, schedule service as
soon as possible.
COMPONENT FAILURE & REPLACEMENT
List details of the failure(s) with the date they occured. (Leave blank if components are working properly)
Component: _________________________________ Date (MM/DD/YY): ____________
Component: _________________________________ Date (MM/DD/YY): ____________
Component: _________________________________ Date (MM/DD/YY): ____________
Component: _________________________________ Date (MM/DD/YY): ____________
Component: _________________________________ Date (MM/DD/YY): ____________
Component: _________________________________ Date (MM/DD/YY): ____________
Component: _________________________________ Date (MM/DD/YY): ____________
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CARE AND CLEANING
PREVENTATIVE MAINTENANCE CHECKLIST
SERIAL NUMBER IS REQUIRED FOR ALL INQUIRIES
Always include both model and serial numbers in your correspondence
regarding the unit.
Company: _____________________________________
Model: _____________________________________
Serial Number: _____________________________________
❏ Open control panel and inspect/tighten all wiring.❏ Inspect all electrical components.❏ Test elements for electrical short to ground. Replace/repair as needed.❏ Remove top cover and inspect light wiring and light receptacles. Repair/replace as needed.❏ Visually inspect the well and the well surface for any indications of cracking, deterioration,
distortion or misuse.
❏ Replace end glass gasket.❏ Inspect handle gasket. Replace as needed.❏ Replace sliding glass door gaskets.❏ Inspect glass alignment.❏ Inspect glass clamp and glass position in clamp. Tighten/replace as needed.❏ Inspect any customer bumper material. Replace as needed.❏ Perform thermostat calibration based on factory recommended procedures.
COMPONENT FAILURE & REPLACEMENT
Note any component failure(s) that was discovered during this twelve month inspection.
(Leave blank if components are working properly)
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DANGER
CAUTION
Equipment Care
CARE AND CLEANING
CLEAN THE UNIT THOROUGHLY
AFTER EACH USE
To prevent SERIOUS PERSONAL
INJURY, DEATH, or PROPERTY
DAMAGE:
DO NOT steam clean, hose down
or flood the interior or exterior
with water or liquid solution of
any kind. DO NOT use water jet
to clean.
Failure to observe this precaution
will void the warranty.
WARNING
To prevent SERIOUS INJURY,
DEATH, OR PROPERTY DAMAGE,
ALWAYS disconnect unit from power
source before cleaning or servicing.
The performance of this unit has been
optimized using the factory provided
bulbs. These bulbs should be replaced
with an exact replacement or with a
factory recommended replacement.
These bulbs have been treated to
resist breakage and must be replaced
with similarly treated bulbs in order
to maintain compliance with NSF
standards. DO NOT over-tighten bulbs
in their receptacles as this may cause
damage to the bulb fi lament.
1. Turn lights and adjustable thermostat(s) to the
"OFF" position. Disconnect unit from power
source, and let cool.
2. Remove, cover or wrap, and store food product
under refrigeration.
3. DO NOT clean the glass when hot. The glass
should be cleaned regularly with fresh warm
water, a mild detergent, and a clean, non-abrasive
cloth. Glass cleaner can be used.
4. Clean interior with a damp cloth or sponge
and any good commercial detergent at the
recommended strength.
5. The aluminum plate shelves have a clear
coat anodized surface that must be cleaned with
a multi-purpose cleaner to avoid distortion and
deterioration of the surface. First test the cleaner
on a small portion of the plate in an inconspicuous
corner of the shelf before proceeding.
6. Spray heavily soiled areas with a water soluble
degreaser and let stand for 10 minutes, then
remove soil with a plastic scouring pad.
NOTICE: Never use abrasive cleaning
compounds, chloride
based cleaners, or cleaners
containing quaternary salts.
Never use hydrochloric acid
(muriatic acid) on stainless steel.
7. Clean control panel, vents, handles, and gaskets
thoroughly since these areas harbor food debris.
8. Rinse surfaces by wiping with sponge and clean
warm water.
9. Remove excess water with sponge and wipe dry
with a clean cloth or air dry.
10. Interior can be wiped with a sanitizing solution
after cleaning and rinsing. This solution must
be approved for use on food contact surfaces.
11. To help maintain the protective film coating on
any polished stainless steel, clean the exterior
of the cabinet with a cleaner recommended for
stainless steel surfaces. Spray the cleaning agent
on a clean cloth and wipe with the grain of the
stainless steel.
Always follow appropriate state or local health (hygiene)
regulations regarding all applicable cleaning and
sanitation requirements for foodservice equipment.
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 13
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Food fl avor and aroma are usually so closely related that
A controlled holding environment for prepared foods is
just one of the important factors involved in the prevention
The most accurate method of measuring safe temperatures
temperature. A quality thermometer is an eff ective tool for
this purpose, and should be routinely used on all products
Hazard Analysis (at) Critical Control Points (HACCP), is a
HOTFOODS
COLDFOODS
FROZENFOODS
Food Safety
FOOD SAFETY
it is diffi cult, if not impossible, to separate them. There
is also an important, inseparable relationship between
cleanliness and food fl avor. Cleanliness, top operating
effi ciency, and appearance of equipment contribute
considerably to savory, appetizing foods.
Most food imparts its own particular aroma and many
foods also absorb existing odors. Unfortunately, during
this absorption there is not a distinction between GOOD
and BAD odors. The majority of objectionable fl avors and
odors troubling food service operations are caused by
bacteria growth. Sourness, rancidity, mustiness, stale or
other OFF fl avors are usually the result of germ activity.
The easiest way to ensure full, natural food fl avor is
through comprehensive cleanliness. This means good
control of both visible soil (dirt) and invisible soil (germs).
A thorough approach to sanitation will provide essential
cleanliness. It will ensure an a ractive appearance of
equipment, along with maximum effi ciency and utility.
More importantly, a good sanitation program provides
one of the key elements in the prevention of foodborne illnesses.
A comprehensive sanitation program should focus on
the training of staff in basic sanitation procedures. This
includes personal hygiene, proper handling of raw foods,
cooking to a safe internal product temperature, and
the routine monitoring of internal temperatures from
receiving through service.
of food-borne illnesses. Temperature monitoring and
control during receiving, storage, preparation, and the
service of foods are of equal importance.
of both hot and cold foods is by internal product
that require holding at a specifi c temperature.
INTERNAL FOOD PRODUCT TEMPERATURES
DANGER ZONE40°F TO 140°F(4°C TO 60°C)
CRITICAL ZONE70°F TO 120°F(21°C TO 49°C)
SAFE ZONE140°F TO 165°F(60°C TO 74°C)
DANGER ZONEABOVE 40°F(ABOVE 4°C)
SAFE ZONE36°F TO 40°F(2°C TO 4°C)
DANGER ZONEABOVE 32°F(ABOVE 0°C)
CRITICAL ZONE0°F TO 32°F(-18°C TO 0°C)
SAFE ZONE0°F or below(-18°C or below)
quality control program of operating procedures to assure
food integrity, quality, and safety. Taking steps necessary
to augment food safety practices is both cost eff ective
and relatively simple. Additional HACCP information is
available by contacting:
Center for Food Safety and Applied Nutrition
Food and Drug Administration
PHONE: 1-888-SAFEFOOD
www.foodsafety.gov
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 14
Page 17
ServiceCountertop Assembly
COUNTERTOP (ED2-96/2S SHOWN)
6
4
7
SERVICE
18
3
2
1
17
19
20
21
16
14
15
11
11a
14
7
6
8
3
5
121110
13
9
A
23
22
24
Part numbers and drawings are subject to change without notice.
27
26
25
A
28
26
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 15
Page 18
SERVICE
COUNTERTOP (ED2-96/2S SHOWN) * n o t s h o w n
MODEL >
ITEMDESCRIPTIONPART NO.QTYPART NO.QTYPART NO.QTY
1SHELF ASSEMBLY (SEE PAGE 18)500420315004097150042381
Part numbers and drawings are subject to change without notice.
ED2(SYS)-48/2S*ED2(SYS)-72/2S*ED2(SYS)-96/2S
MN-28627 • Rev 3 (10/15) • ED2(SYS)/2S Series Heated Display Case • 20
Page 23
Always refer to the wire diagram(s) included with the unit for most current version
Wire Diagrams
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Page 27
TRANSPORTATION DAMAGE and CLAIMS
P RI NT ED I NU. S .A .
All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the carrier, such shipments
become the property of the consignee.
Should damage occur in shipment, do not put the appliance into service until the damage has been inspected
by an authorized Alto-Shaam service provider.
Shipping damages are a matter between the carrier and the consignee. In such cases, the carrier is assumed
to be responsible for the safe delivery of the merchandise, unless negligence can be established on the part of
the shipper.
1. Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the receiving area.
Do not wait until after the material is moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all merchandise received.
3. Note all damage to packages directly on the carrier’s delivery receipt.
4. Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.
5. If the driver refuses to allow inspection, write the following on the delivery receipt:
Driver refuses to allow inspection of containers for visible damage.
6. Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written confirmation of the
time, date, and the person called.
7. Save any packages and packing material for further inspection by the carrier.
8. Promptly file a written claim with the carrier and attach copies of all supporting paperwork.
We will continue our policy of assisting our customers in collecting claims which have been properly filed and actively pursued.
We cannot, however, file any damage claims for you, assume the responsibility of any claims, or accept deductions in payment for
such claims.
WarrantyTransportation Damage and ClaimsLimited Warranty
LIMITED WARRANTY
Alto-Shaam, Inc. warrants to the original purchaser only that any original part that is found to be defective in material or workmanship will, at
Alto-Shaam's option, subject to provisions hereinafter stated, be replaced with a new or rebuilt part.
The original parts warranty period is as follows:For the refrigeration compressor on Alto-Shaam Quickchillers
For the heating element on Halo Heat® cooking and holding ovens, as long as the original purchaser owns the oven. This
excludes holding only equipment.
For all other original parts, one (1) year from the date of installation of appliance or fifteen (15) months from the shipping date, whichever
occurs first.
The labor warranty period is one (1) year from the date of installation or fifteen (15) months from the shipping date, whichever occurs first.
Alto-Shaam will bear normal labor charges performed during standard business hours, excluding overtime, holiday rates or any
additional fees.
To be valid, a warranty claim must be asserted during the applicable warranty period. This warranty is not transferable.
THIS WARRANTY DOES NOT APPLY TO:
1. Calibration.
2. Replacement of light bulbs, door gaskets, and/or the replacement of glass due to damage of any kind.
3. Equipment damage caused by accident, shipping, improper installation or alteration.
4. Equipment used under conditions of abuse, misuse, carelessness or abnormal conditions, including but not limited to, equipment
subjected to harsh or inappropriate chemicals, including but not limited to, compounds containing chloride or quaternary salts, poor water
quality, or equipment with missing or altered serial numbers.
5. Damage incurred as a direct result of poor water quality, inadequate maintenance of steam generators and/or surfaces affected by water
quality. Water quality and required maintenance of steam generating equipment is the responsibility of the owner/operator.
6. Damage caused by use of any cleaning agent other than Alto-Shaam's Combitherm
chlorine or other harmful chemicals. Use of Alto-Shaam's Combitherm
7. Any losses or damage resulting from malfunction, including loss of product, food product, revenue, or consequential or incidental
damages of any kind.
8. Equipment modified in any manner from original model, substitution of parts other than factory authorized parts, removal of any parts
including legs, or addition of any parts.
This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied
warranties of merchantability and fitness for a particular purpose. In no event shall Alto-Shaam be liable for
loss of use, loss of revenue or profit, or loss of product, or for any indirect, special, incidental, or consequential
damages. No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on
behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.
™
, five (5) years from the date of installation of appliance.
®
®
Cleaner on Combitherm® ovens is highly recommended.
Cleaner, including but not limited to damage due to