Alto Shaam ASC-2E Installation Manual

ASC-2E

with

Mobile Stand Option 5004687

Convection Oven

Electric

ASC-2E
ASC-4E

Manual Control

ASC-4E

with

Stand Option 5003489

W164 N9221 Water Street • P.O. Box 450

Menomonee Falls, Wisconsin 53052-0450 U.S.A.

PHONE: [phone] • 800.558.8744 U.S.A. / CANADA

FAX: [phone] • 800.329.8744 U.S.A. ONLY

www.alto-shaam.com

Printed in u.s.a.

• Installation

• Operation

• Maintenance

Consult instructions

for operation and use.

MN-28666 (Rev 5) • 03/17

Table of Contents

Delivery ............................................................................................ 3

Transportation Damage and Claims ................................................... 4

Unpacking ........................................................................................ 5

Safety Procedures .............................................................................. 6

Installation ....................................................................................... 8

Dimensions ......................................................................................10

Electrical Connection .......................................................................11

Stacking and Venting ........................................................................12

Accessories ......................................................................................15

Operation ........................................................................................16

Cleaning and Preventative Maintenance ............................................20

Troubleshooting ...............................................................................22

Service .............................................................................................23

Limited Warranty ................................................................Back cover

2 MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens

Delivery

This Alto-Shaam appliance has been thoroughly

CAUTION

tested and inspected to ensure only the highest quality
appliance is provided. Upon receipt, check for any
possible shipping damage and report it at once to the
delivering carrier. See Transportation Damage and
Claims section located in this manual.

This appliance, including unattached items and
accessories, may be delivered in one or more packages.
Ensure all standard items and options have been
received with each appliance as ordered. Save all the
information packed with the appliance. Register the
appliance online at www.alto-shaam.com/en/support/

warranty-registration to ensure prompt service in the

event of a warranty parts and labor claim.

This manual must be read and understood by all
peopleusing or installing the appliance. Contact the
Alto-Shaam Tech Team Service Department if you
haveany questions concerning installation, operation,
or maintenance.

1-800-558-8744; [e-mail]

Appliance and accessories may be
heavy. To prevent serious injury, always
use a su icient number of trained and
experienced workers when moving or
leveling appliance and handling accessories.

The serial number is required for all inquiries.

Always include both model and serial number(s) in any
correspondence regarding the appliance.

Model: ______________________________________________

Serial number: ______________________________________________

Purchased from: ______________________________________________

Date installed: ____________________ Voltage: _____________

Environmental Conditions

Operational Environmental Conditions

• Before use, appliance must acclimate to room
temperature in the environment it is placed — 24 hours
isrecommended.

• Ambient temperature range of 60°F to 110°F (16°C to 43°C).

• Relative humidity of less than 95% non-condensation.

• Atmospheric pressure range of 50kPa to 106kPa.

MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens 3

Transportation Damage and Claims

All Alto-Shaam equipment

3. Note all damage to packages directly on the carrier’s

4. Make certain the driver signs the delivery receipt. If the

con rmation to the carrier’s of ce with the time, date,

Model:

hour emergency service call center to offer immediate

is sold Free on Board
(F.O.B.) shipping point,
and when accepted by the
carrier, such shipments
become the property of the
consignee.

Should damage occur in shipment, do not put the
appliance into service until the damage has been
inspected by an authorized Alto-Shaam service provider.

Shipping damages are a matter between the carrier and
the consignee. In such cases, the carrier is assumed to
be responsible for the safe delivery of the merchandise,
unless negligence can be established on the part of
theshipper.

1. Make an immediate inspection while the appliance is
still in the truck or immediately a er it is moved to the
receiving area. Do not wait until a er the appliance is
moved to a storage area.

2. Do not sign a delivery receipt or a freight bill until
a proper count has been made and inspection of all
appliances are received.

delivery receipt.

driver refuses to sign, make a notation of this refusal
on the receipt.

5. If the driver refuses to allow inspection, write the
following on the delivery receipt: Driver refuses to

allow inspection of containers for visible damage.

6. Contact the carrier’s of ce immediately upon  nding
damage, and request an inspection. Mail a written

and the personcalled.

7. Save any packages and packing material for further
inspection by the carrier.

8. Promptly  le a written claim with the carrier and
attach copies of all supporting paperwork.

Alto-Shaam will continue our policy of assisting our
customers in collecting claims which have been properly
 led and actively pursued. Alto-Shaam cannot, however,
 le any damage claims, assume the responsibility of any
claims, or accept deductions in payment for such claims.

Record the model and serial number of the appliance for easy
reference. Always refer to both model and serial number in
any contact with Alto-Shaam regarding this appliance.

Serial Number: ______________________________________________

Date Installed: ______________________________________________

Voltage: ______________________________________________

Purchased From: ______________________________________________

______________________________________________

______________________________________________

______________________________________________

Alto-Shaam has established a twenty-four

customer access to a local authorized service agency
outside of standard business hours. The emergency
service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United
States through the use of Alto-Shaam’s toll-free
number. Emergency service access is available seven
days a week including holidays.

4 MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens

• Carefully remove the appliance from the carton or crate.

NOTE: Do not discard the carton and other packaging material until you

• Read all instructions in this manual carefully before installing this

• Remove all protective plastic  lm, packaging materials, and accessories

have inspected the appliance for hidden damage and tested it for
proper operation.

Do not discard this manual. This manual is considered to be part
of the appliance and is to be provided to the owner or manager of
the business or to the person responsible for training operators.
Additional manuals are available from the manufacturer.

appliance, using the appliance or performing routine maintenance.
Following procedures other than those indicated in this guide to use and
clean the appliance is considered inappropriate and may cause damage,
injury or fatal accidents, in addition to voiding the warranty and relieving
Alto-Shaam of all liability.

from the appliance before connecting electrical power. Store any
accessories in a convenient place for future use.

Unpacking

MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens 5

Safety Procedures

• The appliance is intended to cook, hold or process foods

Knowledge of proper procedures is essential to the

for the purpose of human consumption. No other use for
this appliance is authorized and is therefore considered
dangerous. The appliance must not be used to cook
food containing  ammable materials (such as food with
alcohol). Substances with a low  ash point can ignite
spontaneously and cause a  re.

• The appliance is intended for use in commercial
establishments where all operators are familiar with
the purpose, limitations, and associated hazards of this
appliance. Operating instructions and warnings must
be read and understood by all operators and users.
Alto-Shaam recommends regular staff training to avoid
the risk of accident or damage to the appliance. Operators
must also receive regular safety instructions.

• Any troubleshooting guides, component views, and
partslists included in this manual are for general
reference only and are intended for use by quali ed and
trained technicians.

• This manual should be considered a permanent part of
this appliance. This manual and all supplied instructions,
diagrams, schematics, parts lists, notices, and labels must
remain with the appliance if the item is sold or moved to
another location.

safe operation of electrically and/or gas energized
equipment. The following signal words and symbols
may be used throughout this manual.

DANGER

Indicates a hazardous situation that, if not avoided, will
result in death or serious injury.

WARNING

Indicates a hazardous situation that, if not avoided, could
result in death or serious injury.

CAUTION

Indicates a hazardous situation that, if not avoided, could
result in minor or moderate injury.

NOTICE: Indicates information considered important,

but not hazard-related (e.g., messages relating
to property damage).

NOTICE: For equipment delivered for use in any

location regulated by the following
directive: 2012/95/EC WEEE

Do not dispose of electrical or electronic

equipment with other municipal waste.

Indicates that referral to operating
instructions is a mandatory action. If
not followed the operator could su er
personalinjury.

Indicates that referral to operating
instructions is recommended to understand
operation of equipment.

6 MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens

• To prevent serious injury, death or property damage,

the appliance should be inspected and serviced at

• If the gas appliance is installed under an exhaust
hood, the hood must be switched On when the
appliance is in use to avoid the build up of combustion
gases. Failure to do so may result in serious injury,
death or property damage.

• Accumulations on the main burners of gas appliances
can result in  ring out of normal sequence. This
delayed ignition creates an alarmingly loud sound.
If your appliance makes an especially loud noise
when starting up, shut down the appliance and call a
quali ed and trained service technician.

• Never place objects near the appliance exhaust vents.
Thisarea is hot and could be a potential ignition
source for a  re.

• Do not allow objects to block or obstruct the area
below the appliance base. This may result in  re,
damage to the equipment or serious injury.

• Do not use the attached hand-held hose to
sprayanything other than the interior of the
appliancecompartment.

• Do not use the attached hand-held hose on the
surface of a hot cooking compartment. The sudden
temperature change can damage the appliance
interior. Allow the appliance to cool to a minimum of
150°F(66°C). Failure to observe this precaution can
void the warranty.

WARNING

least every twelve (12) months by an authorized
service partner or trained technician.

• Only allow an authorized service partner or trained
technician to service or to repair the appliance.
Installation or repairs that are not performed by an
authorized service partner or trained technician, or
the use of non-factory authorized parts will void the
warranty and relieve Alto-Shaam of all liability.

• When working on this appliance, observe precautions
in the literature, on tags, on labels attached to
or shipped with the appliance and other safety
precautions that may apply.

• If the appliance is installed on casters, freedom of
movement of the appliance must be restricted so
that utility connections (including gas, water, and
electricity) cannot be damaged when the appliance
is moved. If the appliance is moved, ensure that all
utility connections are properly disconnected. If the
appliance is returned to its original position, ensure
that retention devices and utility connections are
properly connected.

• Only use the appliance when it is stationary. Mobile
appliance racks, mobile plate racks, transport trolleys,
andappliances on casters can tip over when being
moved over an uneven  oor or threshold and cause
serious injury.

• Always apply caster brakes on mobile appliances or
accessories when these are not being moved. These
items could move or roll on uneven  oors and cause
property damage or serious injury.

Safety Procedures

This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision concerning use
of the appliance by person responsible for their safety.

Children should be supervised to ensure that they do not
play with the appliance.

MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens 7

Installation

35" X 35" X 41"

53" X 45" X 49"

WARNING

CAUTION

CAUTION

WARNING

Improper installation, alteration, adjustment, service,
cleaning, or maintenance could result in property
damage, severe injury, or death.

Read and understand the installation, operating and
maintenance instructions thoroughly before installing,
servicing, or operating this equipment.

Do not lift or move the oven
by using the doors or the
door handles.

The Alto-Shaam convection
oven must be installed in
a location that will permit
the oven to function for its
intended purpose and to
allow adequate clearance for
ventilation, proper cleaning,
and maintenance.

®

To prevent personal injury or
propertydamage:

Always use hand protection when

operating this appliance to avoid burns.
Metal parts of this equipment become
extremely hot when in operation.

To prevent personal injury, death or
property damage:

Do not store or use gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.

ASC-2E • Weight

Net: 203 lb (92 kg) Ship: 278 lb (126 kg)

Crate dimensions: L x W x H

(889mm x 889mm x 1041mm)

Minimum entry clearance: 31-1/2" (800mm) uncrated

ASC-2E • Dimensions: H x W x D

Exterior: 32-1/8" x 30" x 30-1/8" (815mm x 762mm x 765mm)

Interior: 20" x 15" x 21" (508mm x 381mm x 533mm)

1. Hood installation is recommended (check local

codes).

2. The oven must be installed on a stable and

level surface.

3. Do not install this oven in any area where it may be

affected by any adverse conditions such as steam,
grease, dripping water, high temperatures, etc.

4. Do not store or use any  ammable liquids or allow

 ammable vapors in the vicinity of this oven or any
other appliance.

5. This appliance must be kept free and clear of any

combustible materials.

6. This appliance must be kept free and clear of

any obstructions blocking access for maintenance
or service.

8 MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens

ASC-4E • Weight

Net: 490 lb (222 kg) Ship: 535 lb (243 kg)

Crate dimensions: L x W x H

(1346mm x 1143mm x 1245mm)

Minimum entry clearance: 31-1/2" (800mm) uncrated

ASC-4E • Dimensions: H x W x D

Exterior: 57-1/2" x 38" x 44-1/2" (1461mm x 965mm x 1130mm)

Interior: 24" x 29-1/8" x 25" (610mm x 740mm x 635mm)

Minimum clearance requirements

Le side: 2" (51mm)

Right side: 2" (51mm)

From grease producing equipment: 6" (152mm)

Recommended service access: 20" (508mm) right side

Back: 0" (0mm)

The oven must be mounted on the factory equipped oven

legs or on an optional oven stand. Installation on a solid

WARNING

CAUTION

WARNING

or concrete base that in any way restricts air  ow may
void the warranty.

All clearances for a proper ventilation air supply must be
maintained to minimize  re hazard. Do not locate the
oven immediately adjacent to any other heat-generating
appliance.

Improper installation, alteration, adjustment, service,
cleaning, or maintenance could result in property
damage, severe injury, or death.

Read and understand the installation, operating and
maintenance instructions thoroughly before installing,
servicing, or operating this equipment.

A number of adjustments are associated with initial
installation and start-up. Adjustments must be conducted
by a quali ed service technician. Installation and start­up adjustments are the responsibility of the dealer or
user. These adjustments include but are not limited to
thermostat calibration, door adjustment, and leveling.
The Platinum series oven burners are factory-adjusted

with  xed air openings and require no  eld adjustment.

Leveling

The oven should be leveled
before the gas supply is connected.
Level the oven from side-to-side and front-to-back with
the use of a spirit level. For ovens installed on a mobile
stand, it is important that the  oor surface be level due to
the probability of frequent oven repositioning.

Installation

Appliance and accessories may be
heavy. To prevent serious injury, always
use a su icient number of trained and
experienced workers when moving or
leveling appliance and handling accessories.

Restraint Requirements
—Mobile Equipment

RISK OF ELECTRIC SHOCK.

Appliance must be secured to building
structure. Failure to observe this precaution
may result in damage to the equipment and
severe personal injury.

Any appliance that is not furnished with a power supply
cord but includes a set of casters must be provided with
a tether. Adequate means must be provided to limit
the movement of this appliance without depending on
or transmitting stress to the electrical conduit. The
following requirements apply:

1. Casters must be a maximum height of 6" (152mm).

2. Two of the casters must of be the locking type.

3. Such mobile appliances or appliances on mobile
stands must be installed with the use of a  exible
connector secured to the building structure.

A mounting connector for a restraining device
is located on the lower back  ange of the appliance
chassis or on an oven stand, approximately
18" (457mm) from the  oor. A  exible connector
is not supplied or available from the factory.

We recommend checking the level of the oven
periodically to make certain the  oor has not
shi ed nor the oven moved.

Where automatically operated appliances are vented through a ventilating hood or exhaust
system equipped with a damper or with a power means of exhaust, provisions shall be made

MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens 9

to allow the equipment to operate only when the damper is open to a position to properly
vent the appliance and when the power means of exhaust is in operation. Accordance with
NFPA 54 commonwealth of massachusetts only.

Dimensions

ASC-2E

21-1/8 (536mm)

1"

(25mm)

Exhaust

4-11/16"
(119mm)

30" (762mm)

Electrical
2" (51mm)
from bottom

3-1/4"
(83mm)

25-7/16 (646mm)

30-1/8" (765mm)

ASC-4E

8" (203mm)

CAVITY

VENT

44-1/2" (1130mm)

54-5/8" (1387mm)

30-5/8" (778mm)

123°

29" (737mm)

CAVITY WIDTH

38" (965mm)

3-5/32" (80,1mm)

ELECTRICAL

INLET

129°

9-15/16" (252mm)

ELECTRICAL ENTRANCE

28-3/16" (715mm)

32-1/8" (815mm)

3-15/16" (100mm)

57-1/2" (1461mm)

23-1/4" (590mm)

3-3/8" (86mm)

Product/Pan Capacity

27 lb (12 kg) maximum — 17 qts (15 liters)

Nine (9): 18" x 13" x 1" half-size sheet pans

5 chrome plated wire shelves with

2 removable side racks and 9 shelf positions

Product/Pan Capacity

6 chrome plated wire shelves with 2 removable side racks

26-1/2"

(672mm)

33-5/16" (846mm)

72 lb (33 kg) maximum • 45 qts (43 liters)

Twelve (12): 18" x 26" x 1" full-size sheet pans

and 12 shelf positions spaced at 1-3/4" (43mm)

spaced at 1-5/8" (41mm)

10 MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens

31-1/16" (789mm)

4" (102mm)

ELECTRICAL INLET

Accessories

Accessories - ASC-2E

Caster Kit, 6" (152mm)

Leg Kit, 4" (102mm)

Seismic feet

Leg Kit

with Bullet feet, 19-1/2" (495mm) height

with Seismic feet, 19-1/2" (495mm) height

with Casters, 23" (584mm) height

Shelf, Oven Rack

Stacking Hardware

See individual stacking combination speci cation sheets

Security Device (for correctional facility use)
Includes door lock (padlock not included), security
screw package, sealed rivet, security control cover

Stand, Single Oven

with Bullet feet, 26-1/2" (673mm) height

with Seismic feet, 26-1/2" (673mm) height

with Casters, 30" (762mm) height

5013871

5004688

5005169

5005168

5005181

SH-26894

5020698

5004672

5005172

5004687

Accessories  ASC4E

Caster Kit, 6" (152mm)

For mobile stack applications

Cooling Rack (for oven stand)

Leg Kit (4)

6" (152mm) with Bullet Feet

6" (6152mm) with Seismic Feet

25" (635mm) with Seismic Feet

Panel For Back, Stainless Steel

Shelf, Oven Rack

Interchangeable with cooling rack

Stacking Hardware

See individual stacking combination speci cation sheets

Security Device (for correctional facility use)
Includes security back panel, door locking has (padlock not
included), security screw package, security control cover

Stand, Stainless Steel

Mobile, with Cooling Racks & Casters, 38" H (965mm)

Stationary, with Cooling Racks & Bullet Feet

Stationary, with Cooling Racks & Seismic Feet

Min: 34-1/4" (870mm) • Max: 35-1/2" (902mm) • H (feet are adjustable)

5003790

5003791

5003794

5003795

5003785

5005876

SH26795

5020688

5003786

5003489

5003787

MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens 11

Electrical Connection

WARNING

WARNING

CAUTION

To prevent SERIOUS INJURY, DEATH or
PROPERTY DAMAGE:

All electrical connections must bemade
bya qualified and trained service
technician in accordance with applicable
electrical codes.

To prevent serious injury, death, or
property damage:

All electrical connections must be
made by a qualified and trained service
technician in accordance with applicable
electrical codes.

This appliance must be adequately
grounded in accordance with local
electrical codes or, in the absence of local
codes, with the current edition of the
National Electrical Code ANSI/NFPA No.

70. In Canada, all electrical connections
are to be made in accordance with CSA
C22.1, Canadian Electrical Code Part 1 or
local codes.

CE-approved appliances include an
equipotential-bonding terminal marked
with the symbol shown on the le .
Provisions for earthing are to be made in
accordance with IEC:2010 60335-1 section

The oven must be installed by a quali ed electrician. This
appliance must be branch circuit protected with proper
ampacities, in accordance with the wiring diagram located
in this manual or in the electrical compartment of the
oven. The oven must be properly grounded in accordance
with the National Electrical Code and applicable local
codes. Plug the unit into a properly grounded receptacle

27 or local codes.

Power source must match voltage identified
on appliance rating tag. The rating tag
provides essential technical information
required for any appliance installation,
maintenance or repairs. Do not remove,
damage or modify the rating tag.

ONLY, positioning the unit so that the plug is easily
accessible in case of an emergency. Arcing will occur
when connecting or disconnecting the unit unless all
controls are in the OFF position.

Proper receptacle or outlet con guration or permanent
wiring for this unit must be installed by
a licensed electrician in accordance with applicable local
electrical codes.

Wire size for the main incoming power to the unit must
match the minimum size listed in the speci cations
applicable to the speci c oven model. For supply
connections, locate the wire size posted on the label
located near the electric terminal block behind the
service panel or elsewhere listed in this manual.
Before attempting the electrical connection, the rating
plate should be checked to ensure that the electrical
characteristics of the appliance and the electrical supply
characteristics agree.

Installation of the wiring must be made in accordance
with U.L. 197 Commercial Electric Cooking Appliance
Standards, Local and/or National Electrical Code, ANSI /
NFPA 70-1990.

Service line entry is made through the rear of the oven
for connection to the terminal block. Remove the service
panel on the right side of the oven for access to the
terminal block.

The oven is wired at the factory for either single phase or
three phase service as indicated on the original purchase
order. Input voltage and phase must match the voltage
and phase of the oven. Visually check all electrical
connections.

Electrical - ASC-2E

Voltage Phase Cycle/Hz Awg Amps Kw

208 1 60 10 24.0 5.0
240 1 60 10 20.8 5.0
208 3 60 12 13.8 5.0
240 3 60 12 12.0 5.0

No cord or plug

12 MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens

Electrical - ASC-4E

Voltage Phase Cycle/Hz Awg Amps Kw

208 1 60 6 50.0 10.4
240 1 60 6 43.3 10.4
208 3 60 8 28.8 10.4
240 3 60 8 25.0 10.4

440-480 3 60 12 13.6 10.4

220 1 50 6 40.0 8.7

No cord or plug

Stacking & Venting Assembly

CAUTION

Part numbers and drawings are subject to change without notice.

Stacking and Venting

(2-ASC-2E/STK Shown)

Notice: Actual unit may be

di erent than shown.

MN-28666 • Rev 5 • 03/17 • ASC Series Convection Ovens 13

Appliance and accessories may be
heavy. To prevent serious injury, always
use a su icient number of trained and
experienced workers when moving or
leveling appliance and handling accessories.