#835 • 7/2001
PRINTED IN U.S .A .
HOT MERCHANDISER
1000-HM
OPERATION and CARE MANUAL
PHONE: 262.251.3800 FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY WEBSITE:
800.558.8744 U.S.A./CANADA 262.251.1907 INTERNATIONAL www.alto-shaam.com
W164 N9221 Water Street ●P.O. Box 450 ●Menomonee Falls, Wisconsin 53052-0450 U.S.A.
Operation & Care Manual #835 • 1.
UNPACKING and SET-UP
The Alto-Shaam Hot
Merchandiser has been
thoroughly tested, checked
for calibration, and inspected
to insure only the highest
quality cabinet is provided.
When you receive your unit, check for any possible
shipping damage and report it at once to the delivering carrier.
See Transportation Damage and Claims section located in
this manual.
The cabinet, complete with unattached items and
accessories, may be delivered in one or more packages.
Make certain the number of packages received matches
the packing list and the accompanying bill of lading.
Save all the information and instructions packed
inside the cabinet. Complete and return the warranty
card to the factory as soon as possible to insure
prompt service in the event of a warranty parts and
labor claim.
The unit should not be used in any area where it
may be affected by steam, grease, dripping water, or
high temperatures. The unit should be installed level
to work properly.
In order to maintain standards established by
the National Sanitation Foundation, models mounted
directly on top of an base or counter must be sealed to
both the base and floor, or counter, with a R.T.V. or
silastic meeting N.S.F. requirements. Otherwise,
these units must be mounted on legs of a sufficient
4" (102mm) height to provide minimum unobstructed
space beneath the unit. If these directions are not
followed, the warranty will become null and void.
(Refer to counter layout in this manual.)
NOTE: Any claims for warranty must include
the full model number and serial number
of the cabinet.
C
ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON NAMEPLATE OF UNIT
WARMING CHARACTERISTICS
The merchandiser is equipped with a special, lowheat-density, heating cable. Through the Halo Heat
concept, the heating cable is mounted against the walls
of the warming compartment to provide an evenly
applied heat source, controlled by an electronic thermostat. The design and operational characteristics of the
unit eliminate the need for a moisture pan or a heat circulating fan. Through even heat application, the quality of food is maintained for short periods or for longer
time periods, up to several hours. The heated compartment is equipped with an electronic thermostat, indicator light, and digital display to monitor the interior air
temperature.
Read this manual thoroughly before using this merchandiser, and keep this manual in a safe and easily
accessible area.
1. Before operating the merchandiser, clean the interior
and exterior of the unit with a clean, damp cloth and
mild soap solution. Rinse carefully.
2. Clean and install the side racks, cabinet wire shelves
and the bottom baffle pan.
3. Clean the glass with a window cleaner.
4. After final hook-up, locate the circuit breaker box
under the unit and flip breaker switch to the ON
position for full power to the merchandiser.
5. Check the operating temperature to make sure the
merchandiser is functioning within the guidelines
recommended for this unit.
ELECTRICAL INSTALLATION
– HOT MERCHANDISER
START-UP
An identification tag is permanently mounted on the unit.
Position the unit so that the power supply cord is easily
accessible in case of an emergency. Plug the cabinet into a
properly grounded receptacle ONLY.
®
SERIAL NUMBER AND WARRANTY CODE
IDENTIFICATION MODEL NUMBER
MODEL
SERIAL NO. WATTS
VOLTS
MAXIMUM RATED VOLTAGE MAXIMUM RATED FREQUENCY
EXAMPLE
xxx-xx
xxxx-xx xxxx
AC
ALTO-SHAAM INC. MILW. WI. PAT. NO. 3521030
1 PH
MAXIMUM RATED
WATTAGE
xx
HZxxx
1000-HM • OPERATIONAL PROCEDURES
Operation & Care Manual #835 • 2.
Thermostat Control Description and Function
The L.E.D., Light Emitting Diode, referred to is an electronic
device providing illumination.
The control has a three-digit L.E.D. display. When the warming
cabinet is in operation, the L.E.D. will show the chamber's internal
temperature. The display will also show programming and diagnostic information.
ON/OFF Rocker Switch
The Power On/Off Rocker Switch positions
may be marked with the international "
I" for
On and "O" for Off.
UP/DOWN Arrow Rocker Button
The UP/DOWN arrow rocker button is used to
increase or decrease the set-point temperature. The
minimum set-point temperature is 90°F (32°C) while
the maximum set-point temperature is 200°F (93°C).
SET Button
The SET button is used to display the current
set-point temperature or program a new set-point
temperature. Pushing the SET button once will display the set-point temperature value for five seconds.
Holding the SET button allows the programming
mode to become active.
L.E.D. Display
The L.E.D. display will show the set-point
temperature value when programming, or the
warming chamber's temperature when calling
for heat. When programming a new set-point
temperature, the L.E.D.1 indicator with blink.
When a new set-point temperature is chosen,
the Chamber Temperature L.E.D. will flash
three times to confirm.
HEAT INDICATOR L.E.D.
The Heat Indicator L.E.D. will illuminate and
remain lit while the unit is calling for heat.
It will go out when the air temperature inside
the warming chamber reaches the set-point
temperature on the control.
ERROR CODE DISPLAYS
Open-Circuited
If "ooo" is displayed in the Error Code L.E.D.,
the sensor is open-circuited. Follow Trouble
Shooting Guide instructions in this Operation
and Care Manual.
Short-Circuited
If "ccc" is displayed in the Error Code L.E.D.,
the sensor is short-circuited. Follow Trouble
Shooting Guide instructions in this Operation
and Care Manual.
ERROR CODE INDICATOR L.E.D.
If either of the above mentioned errors codes
should occur, the Error Code Indicator L.E.D. will
be illuminated and remain so until error is cleared.
HEAT
INDICATOR L.E.D.
L.E.D.1
INCREASE / DECREASE
200
!
ERROR CODE
INDICATOR L.E.D.
POWER
ON/OFF
ROCKER SWITCH
SET
L.E.D.1
200
°F
CHAMBER
TEMPERATURE
L.E.D.
CHAMBER
TEMPERATURE
L.E.D.
BUTTON
prg
SET
TEMPERATURE
SET
BUTTON
HEAT
INDICATOR L.E.D.
!
ERROR CODE
INDICATOR L.E.D.
HEAT
INDICATOR L.E.D.
!
ERROR CODE
INDICATOR L.E.D.
!
L.E.D.1
ooo
ERROR
CODE
DISPLAY
L.E.D.1
CCC
ERROR
CODE
DISPLAY
POWER
ON/OFF
ROCKER SWITCH
°F
°F
Operation & Care Manual #835 • 3.
Programming and Operating Thermostat Control
Turn Power On
Press the "ON" or "I" position of the
rocker switch to turn on control.
CHANGE SET-POINT TEMPERATURE
Press and hold
the SET button for at least
3 seconds. After L.E.D.1 indicator blinks, release
the Set Button. The control is now in the program-
ming mode.
Press and hold the UP or DOWN
arrow rocker button to change the value shown in the
display. Store the value by pressing the SET button.
The new set-point value will flash three times
to confirm.
HEAT INDICATOR L.E.D.
The Heat Indicator L.E.D. will illuminate as the
warming chamber calls for heat. It will extinguish
when the warming chamber's interior temperature
reaches the set-point.
PREHEATING THE UNIT
Always preheat the unit at 200°F (93°C) for 30 minutes before
loading the merchandiser with hot food.
LOADING THE CABINET
Load the merchandiser with hot food only. The purpose of
this unit is to maintain hot food at proper serving temperature.
Use a food thermometer to make certain all food has reached
an internal temperature range of
140° to 160°F (60° to 71°C). Do not
fill cabinet closer than 2" from the
sensor. Make certain door is securely
closed after loading. Reset the control
to 160°F (71°C).
This will not necessarily be the final
setting.
Proper temperature range for the food being held will
depend on the type and quantity of product. It is advisable to
periodically check the internal temperature of each item to assure
maintenance of proper food serving temperature.
+
CAUTION
The unit should be unplugged and a qualified
service technician should be consulted if any of
the following situations occur:
• The Heat Indicator L.E.D. does not illuminate
after normal start-up.
• The warming cabinet does not hold the
temperature as set.
• The warming cabinet fails to heat with the
L.E.D. illuminated.
• The cabinet heats continuously with the
control “OFF”.
• Refer to Trouble Shooting Guide in this
manual.
ELECTRONIC CONTROL ACCURACY
The electronic control is a precise instrument and is designed to
offer trouble-free service. If you suspect the temperature inside
the warming cabinet does not match the temperature indicated
on the digital display, after stabilizing, follow the instructions
listed below.
1. Make certain the power meets the requirements of the
appliance, voltage and current rating as indicated on
identification tag.
2. Verify the temperature inside the warming cabinet with a
quality thermal indicator.
A. With the exception of the metal shelves, completely
empty the warming cabinet.
B. Make certain the sensor, located inside the warming
cabinet at the ceiling, is completely clean.
C. Suspend the thermal indicator in the center of the
warming cabinet.
D. Allow the temperature, set on the electronic thermostat,
to stabilize for a minimum of one hour before comparing the digital display with the reading on the thermal
indicator.
DO NOT OPEN THE CABINET DOOR(S) DURING THE
TEMPERATURE STABILIZATION PERIOD.
If the reading on the thermal indicator does not match the digital
display within 10°F (6°C), contact a qualified service technician
for appropriate action.
1000-HM • OPERATIONAL PROCEDURES
SET
L.E.D.1
200
°F
CHAMBER
TEMPERATURE
L.E.D.