CAUTION: TO REDUCE THE RISK OF ELECTRICAL
SHOCK, AND TO ENSURE THE SAFE OPERATION OF
THIS UNIT, THE FOLLOWING SYMBOLS HAVE BEEN
PLACED THROUGHOUT THE MANUAL. WHERE THESE
SYMBOLS APPEAR, SERVICING SHOULD BE PER-
FORMED ONLY BY QUALIFIED PERSONNEL.
DANGEROUS VOLTAGE
A DANGEROUS VOLTAGE EXISTS IN THIS AREA.
USE EXTREME CAUTION
ATTENTION
IMPORTANT OPERATING INSTRUCTIONS.
FOLLOW THESE INSTRUCTIONS CLOSELY.
WARNING:
TO REDUCE THE RISK OF FIRE AND SHOCK HAZARDS,
DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
SAVE THESE INSTRUCTIONS
THIS MANUAL CONTAINS IMPORTANT
INSTALLATION AND OPERATING INSTRUCTIONS.
KEEP THIS MANUAL IN A SAFE PLACE.
THE ALPHA CFR
CAREFULLY UNPACK THE CFR. REPORT ANY SHIPPING DAMAGE IMMEDIATELY.
PLEASE READ THE OPERATORS MANUAL. IF YOU HAVE QUESTIONS REGARDING THE SAFE INSTALLATION OF THE CFR, CONTACT ALPHA TECHNOLOGIES.
RETURN THE ENCLOSED WARRANTY CARD. THIS WILL ALLOW US TO SERVE
YOU BETTER.
THE UPS SHOULD BE SERVICED ONLY BY QUALIFIED PERSONNEL.
WHEN NOT IN SERVICE, THE UPS BATTERIES SHOULD BE CHARGED AT LEAST
ONCE EVERY THREE MONTHS TO ENSURE OPTIMUM PERFORMANCE AND
BATTERY LIFE.
THE UPS SHOULD BE INSTALLED UPRIGHT, IN A WELL VENTILATED AREA THAT
IS FREE OF DUST AND MOISTURE.
VERIFY THE VOLTAGE REQUIREMENTS OF THE EQUIPMENT TO BE PROTECTED
(LOAD), THE AC INPUT TO THE UPS (LINE), AND THE OUTPUT VOLTAGE OF THE
UPS PRIOR TO INSTALLATION.
THE UTILITY SERVICE PANEL SHOULD BE EQUIPPED WITH A CIRCUIT BREAKER
THAT IS RATED (AMPERAGE) FOR USE WITH THE UPS.
NOTIFY FIRE OR EMERGENCY PERSONNEL THAT AN UPS IS INSTALLED IN THE
BUILDING BY PLACING A NOTIFICATION OR WARNING LABEL ON THE ELECTRICAL PANEL.
WHEN CONNECTING A LOAD TO THE UPS REAR PANEL, DO NOT EXCEED THE
OUTPUT RATING OF THE UPS.
USE PROPER LIFTING TECHNIQUES WHENEVER HANDLING THE UPS OR AN
EXTERNAL BATTERY PACK.
THE UPS CONTAINS MORE THAN ONE LIVE CIRCUIT. EVEN THOUGH AC IS NOT
PRESENT AT THE INPUT, IT MAY BE PRESENT AT THE OUTPUT.
ALWAYS SWITCH THE UPS BATTERY CIRCUIT BREAKER TO OFF BEFORE
CONNECTING OR DISCONNECTING AN EXTERNAL BATTERY PACK. THIS
GREATLY REDUCES THE CHANCE OF SPARK.
THE BATTERY COMPARTMENT OF THE UPS CONTAINS DANGEROUS VOLTAGES. BATTERY INSPECTION AND REPLACEMENT SHOULD BE PERFORMED
ONLY BY QUALIFIED PERSONNEL.
WEAR INSULATED GLOVES AND EYE PROTECTION WHENEVER WORKING
INSIDE THE BATTERY COMPARTMENT.
DO NOT ALLOW LIVE BATTERY WIRES TO CONTACT THE UPS CHASSIS.
SHORTING BATTERY WIRES COULD RESULT IN A FIRE OR POSSIBLE EXPLOSION.
BATTERIES SHOULD BE INSPECTED EVERY YEAR FOR SIGNS OF CRACKS,
LEAKING OR SWELLING.
ALWAYS REPLACE BATTERIES WITH THOSE OF AN IDENTICAL TYPE AND
RATING. NEVER INSTALL OLD OR UNTESTED BATTERIES.
AVOID USING UNINSULATED TOOLS OR OTHER CONDUCTIVE MATERIALS
WHEN HANDLING BATTERIES OR WORKING INSIDE THE UPS.
REMOVE ALL RINGS, WATCHES AND OTHER JEWELRY BEFORE SERVICING
BATTERIES.
SPENT BATTERIES ARE CONSIDERED ENVIRONMENTALLY UNSAFE. ALWAYS
RECYCLE BATTERIES.
IMPORTANT SAFETY PRECAUTIONS
Table of Contents
THE ALPHA CFR 600 and CFR 1000
UNINTERRUPTIBLE POWER SUPPLY
The Alpha CFR
1.INTRODUCTION1
1.1 The Alpha CFR1
1.2 The CFR Advantage2
1.3 Unpacking and Inspection4
2.FEATURES5
2.1 A Tour of the CFR5
2.2 CFR Front Panel5
2.3 CFR Rear Panel6
2.4 Information Management Options8
Standard Interface Device
Intelligent Interface Device
External Modem
2.5 Communication / Interface Options10
RS-232 Monitoring / Control Applications
Rear Panel Connectors
RS-232 Connector
Standard CFR-UPS
2
Desktop I
LAN Interface Connector
External I
External Alarms Connector
EPO Emergency Power OFF Switch
D
2
D Connector
3.INSTALLATION16
3.1 Pre-Installation16
Site Preparation
Utility Circuit Breaker
Grounding
Standby Generators
3.2 Connecting the CFR17
3.3 External Battery Pack18
4.OPERATION19
4.1 Start-up and Test19
Manual Self-test
Audible Alarm OFF
Manual Start (No AC Line Power)
Switching OFF the UPS
i
950710
The Alpha CFR
Table of Contents,
4.OPERATION,
continued
continued
4.2 Using the Standard Interface Device22
UPS Powering Up
Output Shutdown Pending
Output Shutdown in Progress
Line Present Operation
Line Failure (AC Input Out of Tolerance)
Line Failure Operation
Line Synchronization
Low Battery Warning
Low Battery Shutdown
Test
Service
Alarm Off Switch
Manual Start / (Hold to Test) Switch
Output Load Display
5.RS-232 TERMINAL COMMUNICATIONS26
5.1 Remote RS-232 Operation26
5.2 RS-232 Menu Selection Icons27
5.3 Remote Terminal Quick Reference28
5.4 Menu Commands Overview29
5.5 System Parameters31
5.6 Input Parameters32
5.7 Output Parameters33
5.8 Battery Parameters34
5.9 User Parameters35
5.10 Maintenance Parameters40
5.11 Parameter DUMP Command42
5.12 Event Descriptions43
5.13 RS-232 Terminal Setup47
6.MAINTENANCE48
6.1 CFR Maintenance48
6.2 Battery Maintenance48
6.3 Battery Testing49
6.4 Removing the CFR Front Panel and Cover50
6.5 Internal Battery Replacement51
6.6 Troubleshooting Guide54
6.7 Troubleshooting Using The SID56
6.8 Repair Instructions58
6.9 Parts and Ordering Instructions58
7.SPECIFICATIONS59
7.1 Specifications59
8.WARRANTY61
IMPORTANT:
EMERGENCY SHUTDOWN PROCEDURE ON INSIDE BACK COVER
ii
1. INTRODUCTION
1.1 The Alpha CFR
Congratulations on your purchase of one of the most advanced and
intelligent Controlled Ferro Resonant-Uninterruptible Power Supply (CFRUPS) in the world! The Alpha CFR is designed to keep your equipment
operating, regardless of the condition of your utility power. This means that
your vital equipment will no longer be affected by spikes, surges, sags, noise,
brownouts, blackouts or other forms of electrical disturbances. Operation is as
simple as plugging your equipment into the back of the UPS and switching on
the power.
The CFR provides you with a wide range of power management options
using your choice of interface devices. The Standard Interface Device
displays vital UPS operating parameters, including Alarms, and allows you to
manually self-test the UPS. The Intelligent Interface Device provides you with
precise Voltage, Current and Frequency information, plus maintains an ongoing record of all Alarm and Line Failure Events. As an active center of
communication, your CFR can also be interfaced directly to your computer
system to inform you, and your users, of changes in status as they occur.
With distribution networks and service centers located throughout the
world, Alpha Technologies is here to back you up. From your date of
purchase, Alpha provides complete technical support and prompt, reliable
service to ensure that your CFR-UPS provides you with a lifetime of reliable
operation.
The Alpha CFR-UPS
provides regulated, current-limited,
output with excellent isolation and noise attenuation
1
1. INTRODUCTION
1.2 The CFR Advantage
ADVANCED POWER PROTECTION TECHNOLOGY
Power protection devices can be judged by the type and quality of
power they provide. Alpha CFR Uninterruptible Power Supplies provide
continuous, conditioned “computer-grade” AC power to electronic equipment
such as Computer Systems, Point of Sale Terminals, Process Controls,
Telecommunications, CATV Headend, Broadband LAN, Manufacturing
Control Systems, Critical Care and Hospital Lab Equipment.
Alpha's proven design virtually eliminates surges and spikes. The
Alpha CFR UPS provides spike attenuation of 2000 to 1 and meets the
requirements of IEEE 587 / ANSI 62.41.
Unlike many standby power systems, which regulate output voltage
only when operating from their battery backup, the Alpha CFR UPS
constantly maintains
power. Even with input voltage fluctuations as great as +10% or -25%, the
output remains constant, regardless of load.
Electromagnetic and Radio Frequency Interference (EMI and RFI) can
damage semiconductors and have devastating effects on critical data. The
CFR UPS input is
tection from this type of interference. Measured in decibels (dB) of attenuation, Alpha's CFR achieves up to 120 dB common mode, and 60 dB normal
mode.
SURGE AND SPIKE REJECTION
REGULATION
+1% output regulation without using precious battery
ISOLATION
totally isolated
from the output to provide maximum pro-
Alpha's EBP Series External Battery Packs allow you to greatly extend
your backup capabilities and power through long utility outages. Completely
self-contained and pre-wired, simply plug the EBP cabinet into your CFR and
forget about it. EBP Series External Battery Packs can also be ordered with
an optional, external charger to greatly reduce battery recharge times.
EXTENDED BACKUP CAPABILITY
2
1. INTRODUCTION
1.2 The CFR Advantage,
COMMUNICATIONS AND INTELLIGENCE
Alpha's interchangeable Standard Interface Device and Intelligent
Interface Device allows your CFR to become an active part of your
communications network providing you with a variety of interface options.
SELF-TEST CAPABILITIES
The CFR has a built-in, self-test function that checks all critical areas of
the UPS, including the batteries, to ensure optimum performance. Whenever a problem is detected, the UPS lights a “Service” indicator. Self-test is
extremely useful during troubleshooting and maintenance.
PRECISE LOAD & OVERLOAD INFORMATION
The Alpha CFR provides vital load information to eliminate guess work
associated with matching the appropriate load to your unit. The Alpha CFR
displays the existing load, and whenever the load exceeds the rated output,
an "Overload" indicator is illuminated.
GENERATOR READY
The CFR UPS is equipped with a frequency sense circuit, along with a
constant slew frequency synchronization circuit, to provide trouble-free
operation with most standby generators.
Designed to meet or exceed the safety standards established by UL,
CSA and VDE, the Alpha CFR UPS is one of the safest, most reliable and
versatile uninterruptible power supplies available. Our commitment to safety
and quality engineering has not only established industry-wide safety
standards, but has earned Alpha Technologies international recognition as a
leader in power protection equipment.
continued
SAFETY
3
1. INTRODUCTION
1.3 Unpacking and Inspection
Carefully remove the UPS from its shipping container. Inspect the
contents. If items appear to be damaged or missing, contact Alpha Technologies and the shipping company immediately. Most shipping companies have
only a short claim period. Make sure the following items have been included:
1. CFR Series UPS with AC Line Cord
2. Operator's Manual
3. Any other ordered options
SAVE THE ORIGINAL SHIPPING CONTAINER. In the event the UPS
needs to be returned for service, it should be packaged in its original shipping
container. If the original container is not available, make sure that the unit is
packed with at least three inches of shock-absorbing material to prevent
shipping damage. Note: Do not use popcorn-type material. Alpha Technologies is not responsible for damage caused by the improper packaging of
returned units.
PLEASE READ THE OPERATOR'S MANUAL.
Become familiar with the UPS front and rear panels. Review the drawings
and illustrations before proceeding with the UPS installation. If you have
questions regarding the safe installation or operation of the UPS, contact
Alpha Technologies.
COMPLETE THE FOLLOWING FOR YOUR RECORDS:
Model #
Serial #
Options
Purchase date
THIS UNIT WAS PURCHASED FROM:
Dealer name
City
State/Province
Zip/Postal Code
Country
Telephone #
RETURN THE ENCLOSED
WARRANTY CARD
TO ALPHA TECHNOLOGIES
4
2. FEATURES
2.1 A Tour of the CFR
The Alpha CFR is designed to be easy to use and extremely flexible.
The CFR’s interchangeable front panel interface devices provide you with a
wide range of information management options. The rear panel accepts a
variety of connectors and receptacle plates to facilitate your most demanding
communication and powering needs.
2.2 The CFR Front Panel
The CFR front panel comes equipped with a Standard Interface Device
(SID), or an optional Intelligent Interface Device (I
operating parameters. The front panel can be easily removed for service or
battery access by loosening the two screws located in the lower grill.
Standard Interface Device
2
D), to display vital UPS
Panel Screws
Figure 1
CFR Front Panel
5
2. FEATURES
2.3 CFR Rear Panel
AC INPUT Connector
The UPS is equipped with a standard, grounded AC power cord.
EXTERNAL BATTERY Connector
The connector accepts a standard plug from the EBP Series Battery
Pack. Extending backup time is as simple as plugging in the battery pack.
BATTERY Circuit Breaker
The battery breaker protects the DC circuit. When the UPS is not in
service, the breaker should be switched OFF to preserve the batteries in the
UPS and in the EPS Series Battery Pack, if installed (see section 4.1 “UPS
Shutdown”).
External Ground Lug (Single Point Ground)
The external ground lug provides a single point connection for optimum
grounding protection. Always refer to your local electrical codes for prescribed
grounding practices.
UPS Nameplate Label
The nameplate label contains valuable information relating to the UPS.
Always verify input voltage and frequency (i.e., 120 VAC / 60 Hz) before use.
RS-232 Serial Connector (DE-9 Female Connector)*
The standard RS-232 serial interface allows for connection to a host
computer /dumb terminal for remote monitoring, control and calibration of the
UPS. Use a straight through serial cable to connect the UPS to the computer.
LAN Interface Connector (DE-9 Female Connector)
The LAN Interface connector provides dry contact status monitoring and
output shutdown capability on a DE-9 female connector. Used by basic UPS
monitoring software for orderly shutdown of computer networks.
External I
This connector is used for the optional desktop Intelligent Interface
Device (I
NOTE: This port is disabled by the factory unless an internal I
2
D Connector (MMJ Connector)*
2
D) for remote monitoring and control of the UPS (up to 2000 ft.).
2
D is installed.
External Alarms Connector (RJ-45 Connector)
This connector provides dry contact alarm status on a RJ-45 (center
keyed) connector. Contact closures indicate LINE FAIL and LOW BATTERY
WARNING.
*NOTE: With the SID installed in the UPS, either the External I
the RS-232 port can be activated. The factory default is set for RS-232
operation. With the internal I
2
D option installed in the UPS both ports are
2
D port or
active.
6
2. FEATURES
2.3 CFR Rear Panel
Exhaust Fan
The UPS contains a rear panel exhaust fan to ensure maximum cooling
protection during all modes of operation.
OUTPUT Receptacle Plate
The load (equipment to be protected) connects to the rear panel output
receptacles. Styles vary depending upon country, frequency and voltage.
UPS
Nameplate
Label
RS-232
(DE-9)
Connector
LAN
Interface
(DE-9)
Connector
2
External I
(MMJ)
Connector
External Alarm
(RJ-45)
Connector
AC INPUT
Circuit
Breaker
D
Exhaust Fan
External Ground Lug
Warning
Labels
AC Input
(Line Cord)
OUTPUT
Receptacles
BATTERY
Circuit Breaker
EXTERNAL
BATTERY
Connector
Figure 2
CFR 1000 Rear Panel
7
2. FEATURES
2.4 Information Management Options
Standard Interface Device
The Standard Interface Device provides you with vital UPS operating
parameters from front panel LED's (see section 4.2). The Standard Interface
also has a load indicator to help you determine precise loading on your UPS,
plus Manual Start and Alarm Off switches. To ensure optimum backup
performance, the Standard Interface comes with a self-test feature which
lights the “Service” LED whenever a problem is detected.
Standard Interface Device
CFR Front Panel with Standard Interface Device
Figure 3
8
2. FEATURES
2.4 Information Management Options,
Intelligent Interface Device (optional)
The Intelligent Interface Device (I
2
D) option is available either as a
continued
replacement of the Standard Interface Device (SID) or as a desktop unit for
remotely accessing the unit (up to 2000 ft.). The desktop unit comes with an
optional modem for accessing the UPS information via a telephone line. The
2
D front panel provides precise UPS information and guides you through
I
the various menu options which include Ambient Battery Temperature, Input
Voltage and Current, Line Frequency, Output Voltage and Current, Power in
Watts, Power Factor, Battery Voltage, Charger Status, and more. The
History Log maintains an on-going record of UPS alarms and power
anomalies by time, date and type of occurrence. Whenever a UPS alarm
condition occurs, such as Line Failure, Low Battery Warning, Low Battery
Shutdown or Service, it is displayed by the front panel indicators and
recorded in the History Log.
External Modem (optional)
The optional modem that comes with the desktop I
2
D provides access
to the unit via a phone line. Service personal can dial up the unit to remotely
monitor, control, and calibrate the unit. On specified alarm conditions, the
unit can dial an emergency number to notify the system manager via modem
of the alarm. The modem option may also be used to page service
personnel on critical alarm conditions.
NOTE: The CFR 600 and CFR 1000 do not support the modem option with
internal I
2
D.
For further information on operation and installation of the I
2
D, please
refer to its operator’s manual “Information Management Using the Intelligent
Interface Device.”
Intelligent Interface Device
Figure 4
9
2. FEATURES
2.5 Communication / Interface Options
The CFR is equipped with four rear panel jacks for communication
and remote interfaces: RS-232 Serial data; LAN Interface; External I
2
D and
External Alarms.
NOTE: With the SID installed in the UPS, either the External I2D port or
the RS-232 port can be activated. The factory default is set for RS-232
operation. With the internal I
2
D option installed in the UPS both ports are
active.
RS-232 Monitoring / Control Applications
The Alpha CFR-UPS provides a standard RS-232 serial port on a DE9 female connector. This port may be used to monitor and control the CFR
using 1) ASCII terminals, 2) UPS monitoring software and 3) SNMP agent
devices.
You may use the serial port to interface with a dumb terminal or a
personal computer (running a terminal emulation software) to monitor,
control, and calibrate the CFR. All you need is a standard off-the-shelf RS232 cable (straight through) and a terminal. Refer to section 5 “RS-232
TERMINAL COMMUNICATION” for more information.
You may also use the RS-232 serial port to communicate with the
intelligent UPS monitoring software running on a host computer or a SNMP
agent device connected to your LAN network. Alpha Technologies
provides the “AlphaNet C” family of UPS monitoring software and SNMP
agents to manage your network requirements. You can use the “AlphaNet
C shutdown software” to monitor the CFR in a network environment and to
perform an orderly system shutdown when the battery becomes low
(during extended line fail situations). AlphaNet C shutdown software
informs all workstations of pending power failures and shutdowns and in
multi-server networks, AlphaNet can shutdown other servers in the
network as well as the workstations. For a full description of the features
and capabilities of AlphaNet C shutdown software, refer to its user’s
manual or contact Alpha Technologies. AlphaNet C is available for all
major network platforms and operating systems — Novell Netware, SCO
Unix, IBM OS/2, IBM AIX, Sun Solaris, Hewlett-Packard HP-UX (DAT),
and Digital Equipment (OS/F, VMS, and DECNET).
Alpha Technologies also provides the “AlphaNet CS SNMP Agent
Device” to monitor and control the CFR using the SNMP protocol. This
provides an interface between the CFR and your network environment and
allows you to use your Network Management Station (NMS) to monitor
and control the CFR. To obtain detailed information on SNMP management solutions for your CFR refer to
or contact Alpha Technologies.
Manual
AlphaNet CS SNMP Agent User’s
10
2. FEATURES
2.5 Communication / Interface Options,
continued
Rear Panel Connectors:
Below are the various communication connectors as they appear on
the back of the CFR-UPS. The photographs show the pin numbering for the
different connector types.
RS-232 Serial Connector
LAN Interface Connector
2
External I
D Connector
External Alarms Connector
Pin 1Pin 5
Pin 6Pin 9
DE-9 Connector (RS-232 and LAN)
Pin 1Pin 1
RJ-45
(External Alarms)
MMJ
(External I
Figure 5
CFR-UPS Connector Identification and Pin-out
11
2
D)
2. FEATURES
2.5 Communication / Interface Options
RS-232 Connector:
The connection/specifications for the RS-232 serial port vary
depending on the installed interface device (i.e., SID or I2D option).
RS-232 connections for the standard CFR-UPS (with SID display or
internal I
2
D)
The standard CFR-UPS configuration with SID or internal I2D
connects to a computer or terminal using a standard straight-through RS232 cable.
1
2 Tx
3 Rx
4
5 Gnd
6
7 RTS *
8 CTS *
* I2D Only
Not used with SID
Communication Settings
with SID:
Baud Rate:1200
Parity:None
Stop Bits:One
Data Bits:8
Handshaking: XON / XOFF
RS-232 Connections with desktop I2D:
With the desktop I
9
2
D the cable connecting the computer or terminal to
1
2
3
4
5
6
7
8
9
RS-232 cable to computer or terminal
Use standard straight through typeInternal CFR connections
Communication Settings
2
D:
with I
Baud Rate:300 to 9600
Parity:None, Even, or Odd
Stop Bits:1 or 2
Data Bits:7 or 8
Handshaking: RTS/CTS
1
2
3
4
5
6
7
8
9
the UPS is a non standard type.
1
2 Tx
3 Rx
4
5 Gnd
6
7 RTS
8 CTS
9
Internal CFR connections
Communication Settings
with I2D:
Baud Rate:300 to 9600
Parity:None, Even, or Odd
Stop Bits:1 or 2
Data Bits:7 or 8
Handshaking: RTS/CTS
1
2
3
4
5
6
7
8
9
RS-232 cable to computer or terminal
For the desktop I
2
D use a nonstandard
cable type
1
2
3
4
5
6
7
8
9
12
2. FEATURES
2.5 Communication / Interface Options,
continued
LAN Interface Connector
The Alpha UPS provides a LAN interface port on a DE-9 female
connector. This port may be used to monitor the status of the UPS and
shutdown the output using basic UPS monitoring and shutdown software.
Two dry contacts are provided to indicate LINE FAIL and LOW
BATTERY status information. The port also accepts a dry contact input or
an RS-232 level input to shutdown the UPS output. The shutdown delay,
duration, and recovery modes can be configured using the RS-232 ASCII
terminal commands (see section 5 “RS-232 Terminal Communication”).
This port has the following pin out:
Pin out: (DE-9 connector, Female)
1
2 LINE FAIL
3
4 COMMON
5 LOW BATTERY
6 OUTPUT SHUTDOWN
7 GND
8 +12VDC, 5mA max.
9
Using basic UPS monitoring software you can monitor and shutdown
the CFR through this port. In network applications, your UPS monitoring
software can perform an orderly shutdown on the network. Basic UPS
monitoring software is provided as part of many operating systems and can
also be purchased from third party vendors. Alpha Technologies “AlphaNet
C shutdown software” can also operate in the basic mode to shutdown the
CFR before its battery reserve is exhausted. Refer to
Software User’s Manual
or contact Alpha Technologies for more information.
AlphaNet C Shutdown
13
2. FEATURES
2.5 Communication / Interface Options
External I2D Connector
The external I
desktop Intelligent Interface Device (I
2
D connector provides an interface for the optional
2
D). This allows the CFR to be
remotely monitored and controlled from up to 2,000 feet away. The port
uses a proprietary RS-485 protocol and has the following pin out:
Pin out: (MMJ connector, offset key)
1: +12V DC (unreg)4: RS-485 Negative
2: +12V DC (unreg)5: GND
3: RS-485 Positive6: GND
Pin 1
External Alarms Connector
The external alarms connector provides two contact closures to
indicate LINE FAIL and LOW BATTERY alarms.
EPO (Emergency Power OFF) Switch
(Factory Installed Option on
the CFR 1000 Only)
Pins 7 and 8 of the ALARM INTERFACE connector provide
EMERGENCY POWER OFF contacts. A switch contact can be hard-wired
to the UPS to completely shut down the system in the event of an
emergency, such as a fire.
In an emergency, the switch must be depressed (shorted) for at least
1.5 seconds. The UPS will shut down approximately 2 seconds after the
signal is recognized. The switch, connected to pins 7 and 8, must be
electrically isolated (up to 1500VAC isolation is recommended).
A system shut down in this manner will open the BATTERY circuit
breaker. In the event there is an actual fire in the equipment room, the wire
will melt causing as short circuit between pins 7 and 8 and open the
BATTERY circuit breaker.
CAUTION: When the EPO switch is activated, the AC LINE connected to
the UPS input may still be energized. To completely remove the power from
the building, the MAIN AC LINE breaker must be switched OFF. Consult
your national and local electrical codes for further information.
14
2. FEATURES
2.5 Communication / Interface Options,
External Alarms Connector,
Pin out: (RJ-45 connector, centered key)
Pin 1
Line Present
Line Failure
Low Battery
Warning
N.C. = Normally Closed
N.O. = Normally Open
N.C.
N.C.
Battery OK
continued
EPO
Emergency
Power OFF
Option
Pin out: (RJ-45 connector, Female)
1.LINE FAIL, COM contact
2.LINE FAIL, N. C. contact
3.LINE FAIL, N. O. contact
4.LOW BATTERY, N. O. contacts
5.LOW BATTERY, COM contacts
6.LOW BATTERY, N. C. contacts
7.
8.
continued
N.O.
Emergency UPS Shutdown
Switch (Wall Mounted).
NOTE: Cable length must not
exceed 100 feet. Use twisted
or shielded wire.
DO NOT CONNECT THE UPS TO A LINE CONDITIONER, ISOLATION
TRANSFORMER OR ANY OTHER SIMILAR TYPE OF DEVICE. DAMAGE
TO THE UPS AND THE LINE CONDITIONING EQUIPMENT CAN OCCUR.
Site Preparation
The UPS should be installed upright in a well-ventilated, dust free
environment. The weight of the UPS, especially if it has an optional battery
pack, is quite heavy (see specifications). Do not place the unit on any surface
unable to fully support its weight.
Utility Circuit Breaker
The UPS should be installed on a dedicated circuit with a properly sized
circuit breaker. Breaker size can be determined by adding 15% to the
maximum input current of the unit (see specifications). For example, the CFR
600 draws 4.8 Amps of current. By adding 15%, the number becomes 5.5
Amps. In this case, a standard 15 Amp circuit breaker is suitable for use.
Grounding
Since the CFR UPS bonds output neutral to ground (qualifying it as a
"separately-derived power source"), proper grounding is critical. Many older
facilities may have an electrical system that is incapable of supporting this
type of grounding requirement. To ensure optimum performance from your
UPS, always install a hardwired ground. A qualified electrician should also
inspect the existing wiring in the building prior to installation to verify proper
grounding.
Standby Generators
The CFR is equipped with a frequency sense circuit, along with a
constant slew frequency synchronization circuit, to optimize operation with
most standby generators. Prior to installation, compare the output voltage of
the generator to the voltage requirements of the UPS (see CFR nameplate
label). If the UPS requires 240 VAC input and the generator produces only
208 VAC, it will cause the UPS to run continuously off of battery power. This
would discharge the UPS batteries and cause the output load to fail.
Alpha Technologies recommends using a generator equipped with an
electronic speed and voltage control. If a generator equipped with a mechanical governor "speed control" is used, this could also cause the UPS to run
continuously in LINE FAILURE mode due to the unstable frequency of the
generator.
The generator should also produce less than 10% voltage THD.
Generators with a higher THD rating may cause the CFR UPS to switch to
LINE FAILURE mode, and switch to battery operation, as the generator output
would be sensed as a noisy utility.
16
3. INSTALLATION
3.2 Connecting the CFR
1. Connect the CFR's AC power cord to the wall receptacle.
2. If using an external battery pack, plug its connector into the rear panel of
the UPS (see section 3.3).
3. Start and test the UPS without the load connected (see section 4.1). After
testing, switch the unit OFF before connecting the load.
4. Plug the equipment to be protected into the UPS rear panel receptacles.
Note: The load should be switched OFF prior to connection.
5. Individually ground each piece of equipment connected to the UPS at the
single point ground lug located on the CFR's rear panel. Note: Consult
your local electrical code to ensure prescribed grounding practices.
THE UPS UTILIZES A TRANSFORMER TO PROVIDE EXCELLENT ISOLATION AND VOLTAGE REGULATION. DURING NORMAL OPERATION, THE
UPS WILL BE WARM TO THE TOUCH, BUT NOT HOT ENOUGH TO BURN.
THE TRANSFORMERS HAVE BEEN COATED WITH A LACQUER FINISH
WHICH MAY PRODUCE A SLIGHT, NONTOXIC ODOR DURING THE FIRST
SEVERAL WEEKS OF OPERATION.
THE UPS GENERATES EMR (ELECTROMAGNETIC RADIATION). KEEP
WARNING
ALL SENSITIVE MAGNETIC MEDIA, SUCH AS CREDIT CARDS, FLOPPY
DISKS, MAGNETIC KEY CARDS, RECORDING TAPE, ETC., AWAY FROM
THIS UNIT.
UPS
Receptacle
BATTERY
Circuit Breaker
AC LINE
Circuit Breaker
AC LINE
Power Cord
GROUND
Lug
Figure 6
CFR 1000 Rear Panel
17
3. INSTALLATION
3.3 External Battery Pack
The CFR is designed so that battery backup time can be greatly
extended simply by plugging the EBP 24 External Battery Pack into the back
of the UPS. Battery packs are completely self-contained.
*Battery run times are calculated at typical load (80%) and represent the total time of the CFR internal
batteries and EBP battery pack.
1. Switch the CFR's BATTERY circuit breaker OFF.
2. Locate the EXTERNAL battery connector on the rear panel of the UPS
and remove the Phillips screw #1 and loosen Phillips screw #2.
3. Slide the cover plate to the left and insert the battery pack’s connector
into the UPS. Secure the connector to the UPS using the Phillips screw
#1.
4. Switch the EBP and CFR “BATTERY” breakers ON and test the unit
for proper operation.
CFR 600 CFR 600XT CFR 1000
Requires
BATTERY
Circuit Breaker
Phillips Screwdriver
Note: Battery Pack
can be installed along
side, or underneath
the CFR UPS.
Figure 7
CFR 600 and EBP External Battery Pack
18
Phillips Screw # 2
Phillips Screw #1
External Battery
Connector
4. OPERATION
4.1 Start-up and Test
1. Plug the CFR’s AC line cord into a wall receptacle. The TEST LED and
OUTPUT LOAD display LEDs will flash for a few seconds to indicate the
CFR is powering up. The LINE PRESENT LED will then come ON to
indicate the AC input line is OK and the CFR is running on AC line
power.
2. Switch the rear panel BATTERY circuit breaker ON to activate the battery
circuit.
3. Test the UPS by unplugging the AC LINE cord from the wall receptacle.
The front panel amber “LINE FAILURE” LED will light as the UPS initiates
LINE FAILURE operation.
4. Plug the AC LINE cord back into the wall receptacle. The “LINE
PRESENT” LED will come ON to indicate the presence of AC line power.
Within 20 seconds, the “LINE FAILURE” LED will shut OFF to indicate
that the UPS has resumed LINE PRESENT operation.
5. Once the UPS has been tested, switch the load ON, one unit at a time,
and observe the front panel “OUTPUT LOAD” display. As each additional
piece of equipment is switched ON, the LED’s will display the increased
load up to 100%. If the “OVERLOAD” LED lights, decrease the load by
switching equipment OFF, one unit at a time, until the “OVERLOAD” LED
goes OFF. WARNING: DO NOT RUN THE UPS IN AN OVERLOADED
CONDITION.
Manual Self-test
Press (and hold for several seconds) the “MANUAL START” switch,
located on the Standard Interface Panel, when the UPS is running on AC line
power (“LINE PRESENT” LED ON). The unit will test the backup capabilities
of the UPS for approximately one minute (“TEST” LED ON). Both the “LINE
PRESENT” and “LINE FAILURE” LEDs will be ON. If a problem is detected,
the UPS will resume LINE PRESENT operation, without interruption to the
output, and light the “SERVICE” LED.
Audible Alarm OFF
Press the “ALARM OFF” switch, located on the Standard Interface
Panel, to cancel the audible alarm which may activate when first starting the
UPS. The alarm, along with the front panel “LOW BATTERY WARNING”
LED, indicates that the UPS batteries are low. The batteries will recharge
within several hours of operation.
Manual Start (No AC Line Power)
Press the “Manual Start” switch to start the UPS from battery power.
The UPS will start even though AC line power is not available (“LINE
PRESENT” LED OFF).
19
4. OPERATION
4.1 Start-up and Test,
continued
Switching OFF the UPS:
1. Switch all equipment connected to the UPS OFF.
2. Switch the rear panel “BATTERY” circuit breaker OFF. This will
prevent the UPS from initiating LINE FAILURE operation when AC power
is removed.
3. Unplug the CFR's AC power cord from the wall receptacle.
BATTERY
Circuit Breaker
AC LINE
Power Cord
Figure 8
UPS Shutdown
20
4. OPERATION
4.2 Using the Standard Interface Device
The Standard Interface Device displays vital UPS operating parameters
and has the ability to self-test the UPS at the touch of a button. When used in
conjunction with the CFR's rear-panel “Form-C” contact closures, UPS status
information can be sent directly to a Local Area Network (see section 2.5).
Alarm OFF Switch
Manual Start (Hold to Test) Switch
OUTPUT LOAD LEDs
LINE PRESENT LED
LINE FAILURE LEDLOW BATTERY SHUTDOWN LED
SERVICE LED
LOW BATTERY WARNING LED
TEST LED
Figure 9
Standard Interface Device
21
4. OPERATION
4.2 Using the Standard Interface Device
UPS Powering Up
Whenever the CFR is powering up, the TEST LED flashes for a few
seconds. At the same time the OUTPUT LOAD indicator LEDs flash in a
chasing pattern to indicate that there is no output. As soon as the power up
sequence is completed, the TEST LED switches OFF and the OUTPUT
LOAD display LEDs show the percentage of the load.
Output Shutdown Pending
The TEST LED will flash to indicate that a UPS output shutdown is
pending to occur. When the operator gives an output shutdown command
(either via the RS-232 serial port or by the LAN Interface port), the UPS
delays the shutdown (for a programmable period) before actually switching
off the output.
Output Shutdown In Progress
The five OUTPUT LOAD LEDs will flash in a chasing pattern whenever
the CFR output is switched off by an output shutdown command (either via
the RS-232 serial port or by the LAN Interface port). This will also occur
when the unit is first powering up.
Test LED and Output Load LED Indicators
Figure 10
22
4. OPERATION
4.2 Using the Standard Interface Device
Line Present Operation
The green “LINE PRESENT” LED indicates that the UPS is running on
AC line (utility / mains) power.
Line Failure (AC Input Out of Tolerance)
Whenever AC line voltage becomes unacceptably high or low (+10 % /
-25%), or the line frequency exceeds
flashes and the "LINE FAILURE" LED lights indicating the UPS is running on
backup power. NOTE: High generator THD can also cause this condition.
+ 3%, the "LINE PRESENT" LED
Line Failure Operation
Whenever a utility power outage occurs, the UPS initiates LINE
FAILURE operation without interruption of output power. The amber “LINE
FAILURE” LED lights to indicate that the UPS is running on backup power.
Line Synchronization
When both the “LINE POWER” and “LINE FAILURE” LEDs are ON, the
UPS is synchronizing its output frequency to the utility input prior to resuming
AC line operation. Synchronization takes approximately 15 seconds. If the
line frequency (generator frequency) is out of tolerance, the UPS can not
synchronize to it, and stays in the inverter mode.
23
4. OPERATION
4.2 Using the Standard Interface Device,
Low Battery Warning
The red “LOW BATTERY WARNING” LED precedes “LOW BATTERY
SHUTDOWN” by 2 to 5 minutes and indicates that the batteries can no longer
support the load. Immediate steps should be taken to begin an orderly system
shutdown. From LOW BATTERY WARNING, it may take several hours to
fully recharge the batteries.
Low Battery Shutdown
The “LOW BATTERY SHUTDOWN” LED indicates that the UPS has
shut itself down to prevent over-discharge damage to the batteries. In critical
applications, an additional power source (such as a generator) should be used
until utility line power returns.
Test
The yellow “TEST” LED indicates that the UPS is simulating a LINE
FAILURE to self-test the backup capabilities of the unit. If, during the one
minute test, the UPS fails to supply backup power, it resumes LINE
PRESENT operation without interruption to the load and lights the “SERVICE”
LED.
continued
Service
The “SERVICE” LED indicates that the UPS is no longer able to provide
backup power to the load and that service is required. Consult the manual's
troubleshooting section or contact your authorized Alpha service center.
24
4. OPERATION
4.2 Using the Standard Interface Device,
continued
Alarm Off Switch
The switch cancels the audible LOW BATTERY WARNING alarm. The
alarm remains disabled until line power is restored and the batteries are
recharged.
ALARM OFF
Switch
Manual Start / (Hold to Test) Switch
The switch is used to start the UPS from battery power whenever AC line
power is not available (“LINE PRESENT” LED OFF). The switch can also be
used to test the UPS’ backup capabilities (“LINE PRESENT” LED ON) without
interruption to the load.
MANUAL START
Switch
Output Load Display
The green “25%, 50%, 75%, and 100%” LED’s indicate the loading on the
UPS. Whenever the output load exceeds the rated output of the UPS, the red
“OVERLOAD” LED lights. Note: Each successive LED lights depending upon
the load. If the UPS has a 75% load (displayed), then the 25%, 50% and 75%
LEDs will light. DO NOT EXCEED THE OUTPUT RATING OF THE UPS.
OUTPUT LOAD
LED’s
25
5. RS-232 TERMINAL COMMUNICATION
5.1 Remote RS-232 Operation
Introduction:
This section of the manual describes how to monitor, control and
calibrate the CFR-UPS using RS-232 ASCII commands and how to navigate
through the program using the menu structure.
The RS-232 serial interface is designed to work with terminal emulation
software in an interactive mode. Various parameters and commands may
be accessed either through the menus or by typing the number associated
with the desired functions. See section 5.3.
RS-232 menus have a hierarchical format. The top level menu, which is
also called the OPENING MENU, can be accessed by pressing the ENTER
key (which sends a carriage return character). This menu lists the numbers
for accessing other sub-menus plus displays the current LINE status and
pending ALARM conditions.
The figure below shows the typical opening menu screen which displays
the menu options 1 through 7 followed by status and alarm messages. The
INPUT LINE shows the current status of the AC line which may be
PRESENT; FAILURE; or TEST MODE. The ALARMS message lists all
current alarms. For a complete description of alarms refer to section 5.12.
Alpha Technologies - CFR
Micro Serial#00000000
Opening Menu
1 System Parameters
2 Input Parameters
3 Output Parameters
4 Battery Parameters
5 User Parameters
6 -not available7 Maintenance Parameters
Input Line - Present
Alarms -
SERVICE2: SERV CODE 3
CFR-UPS Micro
Serial No.
Available Menu
Items (1-7)
AC Line Status
Alarms
Figure 11
Opening Menu
To display the System Parameters screen, type "1" and press ENTER.
26
5. RS-232 TERMINAL COMMUNICATION
5.2 RS-232 Menu Selection Icons
Icons have been placed throughout this section to easily guide you to
key commands using remote terminal emulation. The icons provide short
cuts to desired display screens without having to step through various
menus. To use the icons, simply enter the number contained in the icon
screen while you are in the terminal emulation mode. A dark screen icon
with white numbers accesses one of the 7 main menus. A light screen icon
with black numbers directly accesses the chosen sub-menu function.
5
55
The dark screen icon with white lettering accesses
one of the main menus. In this example, the #5
(USER PARAMETERS) will appear.
The light screen icon with black lettering directly
accesses a sub-menu. In this example, the #55
(SET TEST FREQUENCY) will appear.
This function is not independently selectable as a
sub-menu item. It is included as part of the USER
PARAMETERS main screen selection.
PC Communication Icons (used in this manual)
27
5. RS-232 TERMINAL COMMUNICATION
5.3 Remote Terminal Quick Reference
The menu items outlined in this manual can be accessed from a remote
terminal. The numbers contained in this guide act as a quick reference to
accessing menu functions. Single-digit numbers relate to specific main
menus. Double-digit numbers relate to specific sub-menus.
0QUERY ALL PARAMETERS
1SYSTEM PARAMETERS
2INPUT PARAMETERS
3OUTPUT PARAMETERS
4BATTERY PARAMETERS
5USER PARAMETERS
6 - not available -
7MAINTENANCE PARAMETERS
BATTERY TEMPERATURE
11START TEST Mode
12STOP TEST Mode
VOLTAGE
CURRENT
VOLT AMPS
POWER IN WATTS
POWER FACTOR
LINE FREQUENCY
OUTPUT #1
VOLTAGE
CURRENT
OUTPUT #2
VOLTAGE
CURRENT
VOLT AMPS
POWER IN WATTS
POWER FACTOR
LINE FREQUENCY
VOLTAGE
CURRENT
CHARGER STATUS
TEMPERATURE
SET TEST SCHEDULE
53SET TEST START
55SET TEST FREQUENCY
56TRANSMIT UNSOLICITED ALARMS
58SET USER SECURITY CODE
59SET MAINTENANCE SECURITY CODE
CFR SOFTWARE VER.
MICRO BOARD SER. NO.
EEPROM VERSION NO.
POWER BOARD SER. NO.
501 START SHUTDOWN WHEN DELAY IS SET
502 START OUTPUT SHUTDOWN
503 CANCEL OUTPUT SHUTDOWN
504 RECOVER OUTPUT SHUTDOWN ONLY WHEN AC LINE RESTORED
505 SET OUTPUT SHUTDOWN DELAY
506 SET OUTPUT SHUTDOWN DURATION
507 SHUT OFF INVERTER - SAVE BATTERY
508 START UP INVERTER FROM SAVE BATTERY
509 NONE
510 TRANSMIT IPC-XXX TYPE UNSOLICITED ALARMS
511 INVERTER ON ALARM DELAY
70FAST DETECT LOW REF
71FAST DETECT HIGH REF
72MEDIUM DETECT LOW REF
73MEDIUM DETECT HIGH REF
74SLOW DETECT LOW REF
75SLOW DETECT HIGH REF
76SLOW DETECT HYS. LO REF
77SLOW DETECT HYS. HI REF
78MAX. PLL SLEW RATE
79BATTERY WARNING REF.
28
5. RS-232 TERMINAL COMMUNICATION
5.4 Menu Commands Overview
Overview:
The following section provide a general overview of the menu structure
and give some examples of how to perform certain command functions such
as testing the UPS.
Querying CFR Status and Measured Parameters
The current status (mode of operation) of the CFR and all active alarms
are displayed at the end of the opening menu (see section 5.12 for a list of
status messages and alarm events). Press “ENTER” to query CFR status
and alarms. Use commands “1” to “4” to query the battery temperature,
input (line) parameters, output (load) parameters, and battery parameters.
Command “0” is a special command which displays all of the UPS parameters together. This command is discussed in section 5.11.
Testing the CFR
Use commands “11” and “12” to start and terminate a self-test. During
a self-test, the UPS switches to the inverter mode to test the battery and the
inverter hardware. The test takes about one minute and, when complete an
ASCII message is sent to indicate the result. You may also schedule a selftest using commands “53” to “55”.
Shutting OFF the Inverter to Save Battery
Commands “507” and “508” can be used when the UPS is in the
inverter mode to switch the inverter OFF to prevent a deep battery discharge
during extended line failures. The UPS-CFR switches to normal operation
when input line is restored. Note: This command will drop the connected
load.
Scheduling Output Shutdown/Reboot
The output of the UPS can be turned OFF by sending a RS-232
command. Commands “501” to “506” control the output shutdown feature.
When the UPS receives a start shutdown command, “502”, it waits for the
period specified in output shutdown delay, “505”, and then turns OFF the
UPS output. The UPS remains in the shutdown mode for the mandatory
down time specified by output shutdown duration, “506”. Depending upon
the setting of the output shutdown recovery mode, “504”, the output is
switched ON when the shutdown duration expires or when the input is
restored. You start a shutdown whenever the shutdown delay is set using
command “501” may cancel a pending shutdown by sending command
“503”.
29
5. RS-232 TERMINAL COMMUNICATION
5.4 Menu Commands Overview,
Calibrating the CFR
The CFR-UPS may be calibrated using two sets of parameters Maintenance Parameters (commands “70” to “79”) and Service Parameters
(commands “80” to “89”). Maintenance parameters allow you to customize
the CFR detection and warning levels. There should be no need to change
these setting unless wider or narrower detection tolerances are required.
T ransmitting Unsolicited Alarms
The UPS can automatically transmit alarm messages (in ASCII format)
to notify a status change or a power problem as it occurs. You can enable or
disable this option by using commands “510” and “509” respectively.
continued
30
5. RS-232 TERMINAL COMMUNICATION
5.5 System Parameters
The “SYSTEM PARAMETERS” screen provides UPS battery tempera-
ture information and manual initiation and termination of SELF TEST.
Battery Temperature
1
11
12
Displayed in degrees C, Ambient Temperature is measured inside the
UPS in the vicinity of the battery compartment.
Start Test
Self Test can be initiated by selecting this menu. The test duration
default is 60 seconds.
Stop Test
Self Test can be terminated prior to the full duration of the test run time.
31
5. RS-232 TERMINAL COMMUNICATION
5.6 Input Parameters
2
“INPUT PARAMETERS” provides UPS Input Voltage, Current, Volt
Amps, Power in Watts, Power Factor, and Line Frequency information.
Voltage
The voltage measured at the input of the UPS (i.e., 120 VAC).
Current
The flow of current measured at the input of the UPS (i.e., 3.1 Amps).
Volt Amps
The apparent input power of the UPS calculated by multiplying input
voltage by the input current (i.e., 663 VA).
Power in Watts
The true input power of the UPS calculated in Watts (i.e., 600 Watts).
Power Factor
The ratio of true power (power actually consumed) to apparent power
(simple product of voltage and current) at the input of the UPS (i.e., 0.89).
Line Frequency
The frequency of the AC Line measured at the input of the UPS
(i.e., 60.0 HZ).
32
5. RS-232 TERMINAL COMMUNICATION
5.7 Output Parameters
3
“OUTPUT PARAMETERS” provides UPS Output Voltage, Current, Volt
Amps, Power in Watts, Power Factor, and Line Frequency information.
OUTPUT #1
Voltage
The RMS voltage measured at the output of the UPS (i.e., 120 VAC).
Current
The flow of current measured at the output of the UPS (i.e., 3.1 Amps).
OUTPUT #2
Voltage
Not available on this unit and should read ‘0’.
Current
Not available on this unit and should read ‘0’.
Volt Amps
The apparent output power of the UPS calculated by multiplying output
voltage by the output current (i.e., 663 VA).
Power in Watts
The true output power of the UPS calculated in Watts (i.e., 600 Watts).
Power Factor
The ratio of true power (power actually consumed) to apparent power
(simple product of voltage and current) at the output of the UPS (i.e., 0.89).
Line Frequency
The frequency of the AC Line measured at the output of the UPS
(i.e., 60.0 HZ).
33
5. RS-232 TERMINAL COMMUNICATION
5.8 Battery Parameters
4
“BATTERY PARAMETERS” provides UPS Battery Voltage, Charger
Current, and Charger Status information.
Voltage
Voltage indicates the average DC voltage of UPS batteries. When the
UPS is running in “LINE PRESENT” mode and the batteries are charged, the
voltage will be approximately 27.6 VDC (equal to the charger’s “FLOAT”
charge). When the UPS is running in “LINE FAILURE” mode, the battery
voltage will slowly decrease until the Battery Low Voltage Cutout is reached
(approximately 21.0 VDC). Once utility power is restored, after a prolonged
power outage, the battery voltage will slowly climb until the batteries are
recharged. Note: If external batteries are connected, their voltage will be
reflected as well.
Battery Current
When the UPS is running in “LINE PRESENT” mode, the average DC
charger current is displayed (i.e., 2.1 Amps). When the UPS is running in
“INVERTER” mode the battery charge current is zero (0).
Charger Status
When the UPS is in “LINE PRESENT” mode, the charger keeps the
batteries charged, indicated by “CHARGER STATUS ON”. When the UPS is
in “LINE FAILURE” mode and running on the batteries, the charger immediately switches OFF, indicated by the display “CHARGER STATUS OFF”.
Once utility power returns, or an alternative power source (generator) is
connected, the charger will switch ON and the DC current will slowly rise after
an initial 3 second “soft start” delay.
34
5. RS-232 TERMINAL COMMUNICATION
5.9 User Parameters
“USER PARAMETERS” allows you to set the information for
automatic test, output voltage shutdown, display unit identification, and to
5
change the security codes. Whenever one of the USER PARAMETER
items is accessed, you are prompted for a security code. Note: The code
(1111) is preset at the factory and can be changed by entering the SET
USER SECURITY CODE screen (menu item 58).
Unsolicited Alarm Messages
The CFR can transmit alarm messages (in ASCII format) to notify a
status change or a power problem. Once this feature is enabled, alarm
messages are transmitted automatically on the RS-232 port as soon as the
status of the CFR changes. You can connect a terminal to the CFR to
monitor its status and log all power problems. Refer to menu items 56 and
509-511 for a detailed description.
Automatic Output Shutdown
The output of the CFR can be turned off by sending a command via
the RS-232 port using a computer or terminal. Refer to menu items 501508 a for detailed description (menu items 501-506 are intended for
scheduled shutdown even when the AC line is present; 507 and 508 items
can be used to switch the inverter ON and OFF to preserve the battery).
When the CFR receives a
502), it waits for the period that is specified in the
(menu item 505) and then shuts down its output. The CFR will remain in
the shutdown mode for the time specified in the
Duration”
Shutdown Recovery Mode”
power immediately, even if the input AC line is not present, or may wait for
the input AC line to be restored.
(menu item 506). Depending upon the setting of the
“Start Shutdown”
(menu item 504) the CFR may restore output
command (menu item
“Output Shutdown Delay”
“Output Shutdown
“Output
35
5. RS-232 TERMINAL COMMUNICATION
5.9 User Parameters,
Set Test Schedule
The UPS can be setup to perform a routine self-test at intervals you
specify. This will place the UPS into “LINE FAILURE” mode at a specific time
in order to test its functionality and the capacity of the batteries.
Set Test Start (DD:HH:MM = dd:hh:mm)
53
55
dd = Days
hh = Hours
mm = Minutes
(i.e., “05:02:15” represents start test in 5 days, 2 hours, 15 minutes).
the dd, hh and mm are set to 00 then the automatic self-test is inactive. After
each self-test the start time is reset to the number of days specified in the “Set
Test Frequency” (menu item 55). This feature requires the USER SECURITY
CODE for activation.
This menu is utilized to set the self test schedule by setting the count
down duration for the start of test. For example, if the user wishes to set the
start of test at midnight and the current time is 6:00 PM, the user can enter the
start of test frequency to (00:06:00) which represents 6 hours.
absence of an I 2D, the CFR does not have a real time clock on board, and
therefore the timing function may drift slightly over a period)
takes 1 minute to complete.
Set Test Frequency (XXX)
xxx = “off” or “dd days” - dd represents days
The user can activate the auto self-test feature by setting the test
frequency to every “dd” days. The self-test will start at the value displayed in
the “Set Test Start” line in “DD:HH:MM” format.
“OFF” indicates that the automatic self-test function is disabled. It can be
set by entering 0 days for Test Frequency. “dd days” indicates that the
automatic self-test function is enabled and is set to run the self-test at the
interval entered in this field. The maximum value is 30 days; def ault is “OFF”.
This feature requires the USER SECURITY CODE for activation.
continued
If
(NOTE: In the
. The self-test
NOTE: If the SID is installed, the TEST LED flashes while the test is in
progress.
Transmit Unsolicited Alarms
56
This command displays the current settings of the unsolicited alarms
feature. The following text is displayed when this menu is accessed.
The security code is used to restrict entry into certain areas of the
program. The code (1111) is preset at the factory and allows access to
USER PARAMETERS and HISTORY programs. The security code can be
changed using the number keys on the keypad. CAUTION:
code is changed and no record is kept, especially if the code becomes
forgotten or lost, you will not be able to reenter the program.
Display Unit Ident.
This screen is used to display vital information pertaining to the
Intelligent Interface Device, the micro-controller board and the CFR’s power
board. This information is extremely useful for troubleshooting and maintenance.
Display Micro Ident.
Displays the software version and serial # of the micro-controller board.
Display PwrBd. Ident.
Displays the EE Prom # and serial # of the CFR's power board.
Set Maintenance Security Code
The Maintenance Security Code is a second level of security and is used
to gain access to the maintenance programs. The code can be changed
using the number keys on the keypad. CAUTION:
and no record is kept, especially if the code becomes forgotten or lost, you will
not be able to reenter the program. The factory default setting is 1111.
Start Shutdown When Delay is Set (xxx)
xxx= “Yes” or “No”, (Default value is “No”)
This command sets the “Output Shutdown Start Mode”. If this option is
set to “No”, the CFR waits for a shutdown command (menu item 502) to start
the shutdown sequence. However, if this option is set to “Yes”, the CFR
starts a shutdown sequence when the output shutdown delay is set (menu
item 505). Changing this option requires the USER SECURITY CODE.
Start Output Shutdown
This command causes the unit to shutdown after the delay period
specified in menu item 505
mandatory shutdown duration specified in menu item 506
Output Shutdown Duration”.
output shutdown delay and duration, and then send this command to
shutdown the unit. During the
flashes to indicate that a shutdown is pending. When the unit is in the Output
Shutdown mode, the five power LED’s will flash, in sequence, to indicate that
the UPS is powered-up with no output voltage present.
Also displayed on line 502 is the current status of the output:
“off”No shutdown is scheduled.
“shutting down in hh:mm:ss”Indicates the time remaining until
“shutdown in progress”No output.
continued
If the security
If the code is changed
“Set Output Shutdown Delay”
You can use commands 505 and 506 to set the
“Output Shutdown Delay”
shutdown.
, and for the
“Set Minimum
the TEST LED
Activating this command requires the USER SECURITY CODE.
37
5. RS-232 TERMINAL COMMUNICATION
503
504
505
506
5.9 User Parameters,
Cancel Output Shutdown
This command cancels any pending or current UPS output shutdown. This
command requires the USER SECURITY CODE.
Recover Output Shutdown Only When AC Line Restored (xxx)
xxx=“Yes” or “No”, (Default value is “Yes”)
This command determines when the CFR restores output power after a
output shutdown. If this option is set to “Yes”, the UPS restores output when
the input AC line is restored. Note that the output is guaranteed to be off for
“Output Shutdown Duration”
the
activate the output, even if AC line is restored. However, if this option is set
to “No”, then the CFR activates its output as soon as the
Duration”
inverter mode. Changing this option requires the USER SECURITY CODE.
Set Output Shutdown Delay (HH:MM:SS= hh:mm:ss)
receives an output shutdown command, it will wait for this period before
switching off the output.
seconds is optional, (i.e., HH:MM format is also acceptable). The factory
default setting for this value is 00:00:00 which causes the CFR to immediately shutdown when a shutdown command is set. If the CFR is set to start
shutdown when delay is set (menu item 501 is set to “Yes”), then it also acts
as a shutdown command, and the count down for shutting down the unit
starts immediately (there is no need to issue a 502 command). This feature
requires the USER SECURITY CODE for activation.
Set Output Shutdown Duration (HH:MM:SS= hh:mm:ss)
guaranteed down time after an output shutdown.
has expired. Thus, the CFR may even restore output in the
This command sets the “output shutdown delay” period. After the CFR
hh:mm:ss - hh is hours; mm is minutes; ss is seconds. Entering the
This command sets the
continued
period. During this period, the CFR will not
“Output Shutdown
“Output Shutdown Duration”
which is the
507
508
hh:mm:ss - hh is hours; mm is minutes; ss is seconds. Entering the
seconds is optional, (i.e. HH:MM format is also acceptable). The factory
default setting for this value is 00:00:05 which causes the CFR to remain in
shutdown for a minimum of 5 seconds. The CFR may restore output
immediately when this duration is expired, or may wait for the AC line to be
restored (depending on the setting of menu item 504). This feature requires
the USER SECURITY CODE for activation.
Shut Off Inverter / Save Battery
This feature requires the USER SECURITY CODE and can only be
activated if unit is in LINE FAILURE mode. The inverter can then be shut off
to preserve battery power if its no longer necessary to back up the load.
Upon return of the line voltage, the unit will then resume operation as
normal.
Start-up Inverter From Save Battery
This feature requires the USER SECURITY CODE and can be
activated only if the inverter was shut off from save battery (507). The
inverter then can be restarted to provide power to the load.
38
5. RS-232 TERMINAL COMMUNICATION
509
510
5.9 User Parameters,
Disable Transmission of Unsolicited Alarms
“509 None (xxxx)”; xxxx= “active” or blank; default is “active.”
Setting this option to “active” disables the transmission of all unsolicited
alarm messages. USER SECURITY CODE is required to set this option.
Transmit IPC-XXX Type Unsolicited Alarms
“IPC-XXX (xxxx)”; xxxx= “active” or blank; default is blank
Setting this option to “active” causes unsolicited alarm messages of type
IPC-XXX to be transmitted whenever the status of the CFR changes. These
are ASCII type messages which are sent on the RS-232 port. The USER
SECURITY CODE is required to activate this option.
The following is a list of the unsolicited alarm messages.
UPS000 - power up
UPS001 - input out of tolerance
UPS002 - input blackout
UPS003 - inverter on
UPS004 - line mode
UPS005 - low battery warning
UPS006 - low battery shutdown
UPS007 - overload
UPS008 - load OK
UPS009 - temperature high
UPS010 - temperature OK
UPS011 - service required
UPS012 - UPS malfunction
UPS013 - self-test (Inv. on)
UPS014 - self-test passed (line mode)
UPS015 - self-test failed
continued
511
Delay Transmission of Inverter On Unsolicited Alarms
“Inverter on Alarm Delay (xxxxx)”; xxxxx= “off” or “m=min”, where m
specifies 1 to 5 minutes; default setting is “off”.
Transmission of the “inverter on unsolicited message,”
inverter on),
the input AC line from being displayed. Setting this option to “off” causes all
AC line interruptions to be displayed. USER SECURITY CODE is required to
change this option.
can be delayed for 1 to 5 minutes to prevent short interruptions in
39
(i.e.,UPS003 -
5. RS-232 TERMINAL COMMUNICATION
5.10 Maintenance Parameters
“MAINTENANCE PARAMETERS” allow you to customize UPS
detection and warning characteristics. Normally, there should be no need to
7
change these factory settings. CAUTION: If any of these parameters are
changed, it is vital to thoroughly test the UPS since an improper adjustment
can render the unit useless. Since each parameter is viewed through
reference numbers (1 - 16) and translated into a scale of “reasonable”
adjustments, an increase or decrease of 2 - 3 reference numbers will have a
noticeable affect. If you have questions, contact Alpha prior to making any
adjustment.
Fast Detect Lo Ref
70
71
72
73
Increasing this value will make the UPS more sensitive to a fast, low
amplitude line disturbance (glitch).
Fast Detect Hi Ref
Increasing this value will make the UPS more sensitive to a fast, high
amplitude line disturbance (spike).
Medium Detect Lo Ref
Increasing this value will make the UPS more sensitive to a slow, low
amplitude line disturbance (sag).
Medium Detect Hi Ref
Increasing this value will make the UPS more sensitive to a slow, high
amplitude line disturbance (surge).
Slow Detect Lo Ref
74
75
76
77
Increasing this value will make the UPS more sensitive to a slow, low
amplitude line disturbance (brownout) by raising the brownout detection level.
Note: The Slow Detect Hys Lo Ref should also be adjusted by the same
amount.
Slow Detect Hi Ref
Increasing this value will make the UPS more sensitive to a slow, high
amplitude line disturbance (sustained overvoltage) by lowering the overvoltage detection level. Note: The Slow Detect Hys Hi Ref should also be
adjusted by the same amount.
Slow Detect Hys Lo Ref
Increasing this value will raise the voltage level at which the UPS will
resume LINE POWER operation after a line disturbance has been corrected.
This setting should normally be 1 - 3 settings above the Slow Detect Lo Ref
setting.
Slow Detect Hys Hi Ref
Increasing this value will lower the voltage level at which the UPS will
resume LINE POWER operation after an overvoltage condition has been
corrected. This setting should normally be the same, or 1 - 3 settings above,
the Slow Detect Hi Ref setting.
40
5. RS-232 TERMINAL COMMUNICATION
5.10 Maintenance Parameters
Max. PLL Slew Rate
78
79
Increasing this value will reduce the speed at which the Phase Locked
Loop (PLL) will change the output frequency while the UPS resumes LINE
PRESENT operation after a line fault has been corrected. It will also increase
the time required to resume LINE PRESENT operation.
Battery Warning Ref
Increasing this value will increase the time before a LOW BATTERY
WARNING occurs, thus allowing the batteries to drain more of their charge
before a warning is given. Decreasing this value will allow more run time
between LOW BATTERY WARNING and SHUTDOWN.
41
5. RS-232 TERMINAL COMMUNICATION
5.11 Parameter Dump Command (Function 0)
Parameter Dump Command (Function 0)
0
Function ‘0’ displays all UPS parameters in the following format:
Where ‘#’ indicates a digit or a blank character and ‘x’ represents a
letter. The string is terminated by a Carriage Return and a Line Feed.
Parameters are separated by a comma (‘,’). Above is the exact format for
the SID option; IID option has slightly different format (less blank characters). This command lists the CFR parameters in the following order:
1. Input Voltage17. Charger Status
2. Input Current18. Battery Temperature
3. Input VA19. Efficiency
4. Input Watts20. Capacity
5. Input Power Factor21. Run Time Remaining
6. Input Frequency22. Mode Data
7. Output Voltage #123. Input Alarms #1
8. Output Current #124. Input Alarms #2
9. Output Voltage #225. Battery Alarms
10. Output Current #226. Output Alarms
11. Output Watts27. Environmental Alarms
12. Output VA28. Inverter Alarms
13. Output Power Factor29. System Alarms
14. Output Frequency30. IID/Micro Board Serial #
15. Battery Voltage31. Unit model - config. version
The following lists the mnemonics and description for each alarm group:
INPUT:
FREQ_LO- input line frequency low
FREQ_HI- input line frequency high
GLITCH- input line glitch has been detected
SPIKE- input line spike has been detected
SAG- input line sag has been detected
SURGE- input line surge has been detected
BROWNOUT- input line brownout has been detected
SLOW_SURGE- input line slow surge has been detected
BLACKOUT- input line blackout has been detected
BATTERY:
LO_BAT_SHTDWN - battery voltage shutdown level detected
LO_BAT_WARN- battery voltage low warning level detected
BAT_VOLT_HI- battery over voltage level detected *
FAIL_SELF_TEST - failed self test *
BATT_FLT- battery fault has been detected *
OUTPUT:
VOLT_LO- output voltage low has been detected
VOLT_HI- output voltage high has been detected
PWR_OVLD- output power overload has been detected
V A_OVLD- output VA overload has been detected
OVER_V_FLT- output over voltage fault has been detected *
SHORT_CCT- output short circuit has been detected *
ENVIRONMENTAL:
AMB_TEMP_HI- high internal ambient temperature detected *
SERVICE 1:
SERV CODE 1- phase lock loop failure has been detected *
SERVICE 2:
SERV CODE 2- micro software reset has been activated
SERV CODE 3- micro hardware reset has been activated
SERV CODE 4- power board EEPROM fault has been detected *
SERV CODE 5- power board hardware fault has been detected *
SERV CODE 6- neg DC supply rail has been detected *
EMGNCY POFF- emergency power off has been activated
OUTV SHTDWN- remote shutdown feature is currently active
*(service light alarm)
43
5. RS-232 TERMINAL COMMUNICATION
5.12 Event Descriptions (Alarms),
Several alarms can be triggered during the same event. If there is a loss
of AC line voltage, for example, the UPS may detect a glitch, low frequency
and blackout.
Low Battery Warning (LO_BAT_WARN) - The batteries are near the
end of their useful charge. If AC line power is not restored within a short
period of time, output power will be lost. All systems should be shutdown
immediately to prevent loss of data.
Low Battery Shutdown(LO_BAT_SHTDWN) - To prevent an overdischarge condition of the batteries, the unit has shutdown. Output power is
terminated in this condition.
Battery Voltage High (BAT_VOLT_HI) - The charging voltage is higher
than the threshold setting for the batteries. This could be the result of a
defective charger, improper external battery connections, or defective
batteries. Service the unit or batteries to correct condition. Note: This
condition activates the SERVICE alarm, along with an audible alarm which
can be cleared by pressing the ALARM OFF or MUTE key.
Failed Self-Test (FAIL_SELF_TEST) - The unit could not maintain
output power while in the self-test mode. Check the batteries and circuit
breakers. Note: This condition activates the SERVICE alarm, along with an
audible alarm which can be cleared by pressing the ALARM OFF or MUTE
key.
Battery Fault (BATT_FLT) - The battery charger is not able to supply
the proper amount of current or voltage to the batteries. This condition usually
indicates that the batteries are not connected or the BATTERY circuit breaker
is switched OFF.
continued
Glitch (GLITCH) - A glitch is a fast, low amplitude line disturbance where
the input voltage drops momentarily (less than 8 ms). * *
Spike (SPIKE) - A spike is a fast, high amplitude line disturbance where
the input voltage rises momentarily (less than 8 ms). * *
Sag (SAG) - A sag is a slow, low amplitude line disturbance where the
input voltage decreases for 8 - 40 ms. * *
Surge (SURGE) - A surge is a slow, high amplitude line disturbance
where the input voltage increases for 8 - 40 ms. * *
Brownout (BROWNOUT) - A brownout is a slow, low amplitude line
disturbance where the input voltage decreases for a long period of time
(greater than 16 ms). * *
Slow Surge (SLOW_SURGE) - A brownout high (high overvoltage) is a
slow, high amplitude line disturbance where the input voltage increases for a
long period of time (greater than 16 ms). * *
* * Indicates events that cause the UPS to operate in “LINE FAILURE” mode.
44
5. RS-232 TERMINAL COMMUNICATION
5.12 Event Descriptions,
Blackout (BLACKOUT) - The blackout alarm is triggered when the input
voltage is lost for 12 ms, or when the RMS input voltage is less than 1/2 the
nominal voltage for 100 ms or longer. * *
Frequency High (FREQ_HI) - A frequency high alarm is triggered when
there is a power line problem where the input frequency increases beyond the
preset limit. * *
Frequency Low (FREQ_LO) - A frequency low alarm is triggered when
there is a power line problem where the input frequency decreases beyond the
preset limit. * *
Output Voltage Low (VOLT_LO) - The output voltage low alarm
indicates that the output of the UPS is too heavily loaded, or there is a fault
within the UPS. Reduce the load connected to the UPS.
Output Voltage High (VOLT_HI) - The output voltage high alarm can be
caused by some equipment which draws power at irregular intervals.
Disconnect all equipment from the UPS and determine whether the fault will
repeat. If it does, the unit may be out of calibration, or there is an internal fault
causing the overvoltage condition. Have the unit serviced by an authorized
Alpha Repair Depot.
Output Power Overload (PWR_OVLD) - The output power overload
alarm indicates a condition where the output of the UPS is too heavily loaded.
If this is not corrected, the unit may go into a shutdown condition to protect the
UPS's internal circuitry.
Output VA Overload (VA_OVLD) - The output VA overload alarm is
triggered when the RMS current exceeds the rating of the UPS. Reduce the
load on the output of the UPS to prevent overheating.
continued
Output Over Voltage Fault (OVER_V_FLT) - The output overvoltage
fault alarm indicates a malfunction has been detected in the control circuit.
The output voltage has been shut off to protect the load from an overvoltage
condition.
Output Short Circuit (SHORT_CCT) - The output short circuit alarm
indicates a load was connected to the UPS that was shorted. This could be
caused by a miswired AC power cord or equipment connected to the UPS that
is in need of repair. Note: This condition activates the SERVICE alarm, along
with an audible alarm which can be cleared by pressing the MUTE key.
Internal Temperature High (AMB_TEMP_HI) - The internal tempera-
ture high alarm indicates that the temperature of the UPS, measured by
internal circuitry, was found to be too high. This could be caused by a
sustained overload on the output of the UPS, a blocked fan (if equipped), or
operating the unit in an excessively high ambient temperature. To prolong the
life of the batteries and UPS components, determine and correct the cause of
the over-temperature condition.
* * Indicates events that cause the UPS to operate in “LINE FAILURE” mode.
45
5. RS-232 TERMINAL COMMUNICATION
5.12 Event Descriptions,
Input Line Fail - Indicates that the UPS switched to backup power to
protect the equipment for one (or more) of the above conditions. * *
Normal Line Mode - Indicates that the UPS is drawing power from the
AC line and charging the batteries.
Test Mode - Indicates the UPS was put into a test mode condition either
by the TEST SCHEDULE routine or by pressing the TEST button on the
Intelligent Interface Device's panel. The unit will switch to backup power while
in the test mode. * *
Float Charge Mode - This is the normal operating mode of the battery
charger. During LINE PRESENT operation, the batteries constantly receive a
"Float" charge voltage to ensure that backup power is available when
required.
Service Codes (1-6) - These codes indicate a potential fault within the
UPS. Call Alpha Customer Support and report any displayed Service Codes.
Also refer to the Troubleshooting section (6.7) of the manual.
Serv Code 1 - Phase Lock Loop Failure. The phase lock loop circuitry
has failed to lock onto the AC input LINE due to instability of the frequency. If
the UPS is operating from a generator, check the frequency and adjust it if
necessary.
Serv Code 2 - Micro software reset. The internal “watch dog” circuit has
detected a fault and reset the software. Contact Alpha to help determine the
cause of the fault.
Serv Code 3 - Micro hardware reset. A micro hardware reset is
activated as part of the power on condition. If this alarm occurs during normal
operation, it may indicate a malfunction in the hardware circuitry. Contact
Alpha to help determine the cause of the fault.
Serv Code 4 - Power board EEPROM fault. The EEPROM on the
power board contains the unit configuration information. If this fault occurs, it
signifies either the configuration information has been corrupted, the EEPROM
has malfunctioned, or there is a loose connection inside the UPS.
continued
Serv Code 5 - Power board hardware fault. The control circuitry on the
power board has detected a hardware fault condition which impedes correct
operation of the UPS.
Serv Code 6 - Neg DC supply rail fail. The negative voltage power
supply to the microcontroller has malfunctioned.
EMGNCY POFF - Emergency power shutdown.
OUTV SHTDWN - See menu 505 & 506 (see section 5.9).
* * Indicates events that cause the UPS to operate in “LINE FAILURE” mode.
46
5. RS-232 TERMINAL COMMUNICATION
5.13 RS-232 Terminal Setup
Terminal Emulation Setup
If you are using a terminal emulation software (such as PROCOMM) to
communicate with the CFR, use the following setup:
Emulation Type:VT100 or compatible
Duplex Mode:Half Duplex
Xon/Xoff Flow Control:SID: ON, IID: OFF
RTS/CTS Flow Control:SID: OFF, IID: ON
Line Wrap:ON
Screen Scroll:ON
CR Translation:CR
Back-Space:N/A (See NOTE 1)
Break Length:N/A
Inquiry:N/A
NOTE 1: Back-Space and Delete characters are ignored by the CFR. To
correct a miss-typed command, you should press Enter and type the
command again.
RS-232 Cable Diagrams
The RS-232 port on the CFR follows the Data Communication
Equipment (DCE) pinout. To connect this port to a terminal or a host
computer (which uses a DTE pinout) you need a standard off-the-shelf
(straight through) RS-232 cable. Depending on your computer, you need a
9 to 9 serial cable
“
make you own cable, see Figure 12. This Figure shows the cable that works
with both SID and IID. If your CFR has a SID interface, then you do not
have to wire up the RTS and CTS signals.
” or a “
9 to 25 serial cable
”. However, if you decide to
DE-9
Male
1
2 - RxD
3 - TxD
4
5 - GND
6
7 - CTS
8 - RTS
9
To CFR RS-232
Port
1
2 - TxD
3 - RxD
4
5 - GND
6
7 - CTS
8 - RTS
9
Port
DE-9 Male to DE-9 FemaleDE-9 Male to DE-25 Female
DE-9
Male
DE-25
Female
(DTE)
1
2 - TxD
3 - RxD
4 - RTS
5 - CTS
6
7 - GND
8
9
24
25
To IBM-PC
Serial Port
To CFR RS-232
Figure 12
RS-232 Connector Cable Wiring
47
DE-9
Female
(DTE)
1
2 - RxD
3 - TxD
4
5 - GND
6
7 - RTS
8 - CTS
9
To IBM-PC
Serial Port
6. MAINTENANCE
6.1 CFR Maintenance
The electronic components used in the UPS require no maintenance. If
the unit fails to perform a specific function, refer to the troubleshooting guide.
The guide lists typical symptoms, causes and solutions that apply to the UPS,
starting with the most obvious and working systematically through the unit.
By establishing a routine maintenance program and following the
guidelines contained in this manual, your Alpha CFR will continue to provide
years of trouble-free service.
6.2 Battery Maintenance
The maintenance free batteries used in the UPS will be affected by many
variables including operating temperatures, number of discharges over the life
of the battery, charging characteristics, and low voltage cell cutoff. The Alpha
CFR complies with all factory recommendations for charging and discharging
batteries to ensure optimum performance and the longest possible battery life.
During normal operation, the UPS batteries will tend to increase in
capacity over the first three to twelve months of service. There can be as
much as a 20% increase in available backup power after the first ten to fifteen
battery discharges. Once the batteries reach this peak, they will slowly begin
to lose capacity until, eventually, they will be unable to provide the required
backup power.
Note: Battery
terminals vary in size
and shape.
Figure 13
Typical UPS Battery
48
6. MAINTENANCE
6.3 Battery Testing
To determine the maximum amount of battery run time available, run this
test at least once a year. The length of the test can vary from several minutes
to many hours and should not be done during critical applications. Since the
test discharges the batteries, backup power may not be readily available (for
several hours) in the event of a utility power failure.
1. Unplug the AC Line cord from the wall receptacle. The front panel “LINE
FAILURE” LED will come ON. Make a note of the START time.
2. When the CFR reaches LOW BATTERY WARNING, record the time.
Subtract the START time to determine the actual safe run time. To cancel
the test, plug the AC Line cord back into the wall receptacle.
3. To determine the reserve time available, allow the UPS to continue until it
reaches LOW BATTERY SHUTDOWN. Warning: This will cause the
load to go down. Make a note of the time. Subtract the LOW BATTERY
WARNING time to determine your available reserve time.
4. Switch the load OFF. Plug the AC Line cord back into the wall receptacle.
The “LOW BATTERY WARNING” LED will remain ON until the batteries
are partially recharged. Switch the load ON, one device at a time. To
determine recharge time, subtract the time you resumed LINE PRESENT
operation from when the “LOW BATTERY WARNING” LED goes OFF.
Figure 14 - Standard Interface Device
ALPHA TECHNOLOGIES
05-07-92 08:02:10
LINE PRESENT
LOW BATTERY
Figure 15 -Intelligent Interface Device
49
LINE FAILURE
WARNING
SHUTDOWN
SERVICE
6. MAINTENANCE
6.4 Removing the CFR Front Panel and Cover
CAUTION: INTERNAL MAINTENANCE SHOULD BE SERVICED ONLY BY
QUALIFIED PERSONNEL.
1. Disconnect all loads from the OUTPUT receptacles on the UPS.
2. Switch the rear panel BATTERY circuit breaker OFF.
3. Disconnect the UPS from the AC wall receptacle.
4. If an external battery pack is connected to the UPS, remove the connector
from the UPS rear panel.
5. Loosen the two (2) Phillips screws from the UPS front panel (located in the
lower grill). Carefully pull the lower part of the front panel away from the UPS
and lift the panel straight up.
6. Remove the eight (8) Phillips screws from the sides of the UPS.
7. Carefully lift the cover upward until it clears the chassis.
Cover Screws
(on rear panel)
Phillips Screwdriver
(behind front panel)
Requires
Cover Screw
Front Sub-Panel Screws
Figure 16
Front Panel Removal
50
6.5 Internal Battery Replacement
6. MAINTENANCE
Internal Battery Replacement (For CFR 600
)
IMPORTANT: READ THE SAFETY PRECAUTIONS LOCATED AT THE
FRONT OF THE MANUAL BEFORE PROCEEDING.
WARNING: DO NOT SHORT OUT BATTERY TERMINALS.
(Note: All references to left and right are made facing the front of the CFR)
1.Switch OFF all power to the UPS and turn the battery breaker to the
OFF position.
2.Remove the CFR front panel and cover. (Refer to section 6.4).
3.Make a note of battery orientation and cable connections. Carefully
remove the BLACK (negative) wire from the battery’s quick-connect
tab.
4.Remove the RED (positive) wire from the battery’s quick-connect tab.
5.Remove the battery fuse assembly from the center two battery quickconnect tabs (see Fig. 17).
6.Slip the two front ends of the plastic battery straps towards the buckles
(Fig. 19).
7.Loosen straps and remove foam cushion in front of the batteries.
8.Carefully remove both batteries through the left side of the CFR
chassis.
WARNING: Do not let the battery terminals contact the chassis.
9.Place new batteries into the CFR chassis according to figure 17.
10. Attach the wires to the batteries in reverse order of steps 1 - 7. Test
the UPS for proper operation before connecting the load.
BATTERIES SHOULD BE INSPECTED EVERY YEAR FOR SIGNS OF CRACKS, LEAKING OR
SWELLING.
ALWAYS REPLACE BATTERIES WITH THOSE OF AN IDENTICAL TYPE AND RATING. NEVER
INSTALL OLD OR UNTESTED BATTERIES.
CONTACT ALPHA TECHNOLOGIES TO ORDER AND RECYCLE BATTERIES.
Internal Battery Replacement CFR 600
Figure 17
(top view)
51
6. MAINTENANCE
6.5 Internal Battery Replacement,
continued
Internal Battery Replacement (For CFR 600XT and CFR 1000)
IMPORTANT: READ THE SAFETY PRECAUTIONS LOCATED AT THE
FRONT OF THE MANUAL BEFORE PROCEEDING.
GENERAL WARNING: DO NOT SHORT OUT BATTERY TERMINALS.
(Note: All references to left and right are made facing the front of the CFR)
1.Switch OFF all power to the UPS and turn the battery breaker to the
OFF position.
2.Remove the CFR front panel and cover. (Refer to section 6.4).
3.Make a note of battery orientation and cable connections. Carefully
loosen the battery’s “-” terminal screw and remove the BLACK
(negative) wire from the right front battery terminal.
4.Loosen the battery’s “+” terminal screw and remove the RED (positive)
wire from the right rear battery fasten terminal.
5.Loosen the screws on the battery terminals on the left side and remove
the battery fuse assembly CFR 600XT) or wire assembly (CFR 1000).
6.Slip the two front ends of the plastic battery straps towards the buckles
(Fig. 19).
7.Loosen straps and remove foam cushion in front of the batteries.
8.Carefully remove both batteries through the left side of the CFR
chassis.
WARNING: Do not let the battery terminals contact the chassis.
9.Place the new batteries into the CFR chassis according to figure 18.
10. Restore the UPS in reverse order of steps 1 - 7. Test the UPS for
proper operation before connecting the load.
BATTERIES SHOULD BE INSPECTED EVERY YEAR FOR SIGNS OF CRACKS, LEAKING OR
SWELLING.
ALWAYS REPLACE BATTERIES WITH THOSE OF AN IDENTICAL TYPE AND RATING. NEVER
INSTALL OLD OR UNTESTED BATTERIES.
CONTACT ALPHA TECHNOLOGIES TO ORDER AND RECYCLE BATTERIES.
CFR 600XT
only
Figure 18
Internal Battery Replacement CFR 600XT and CFR 1000
(top view)
52
6. MAINTENANCE
6.5 Internal Battery Replacement,
Figure 19
Battery Tie-down Strap Loop
(side view)
continued
53
6. MAINTENANCE
6.6 Troubleshooting Guide
SYMPTOMCAUSEREMEDY
No Output Power:
"LINE PRESENT" OFF
"LINE FAILURE" OFF
Unit does not
resume LINE
PRESENT operation
when power returns:
"LINE PRESENT" ON
(or flashing)
"LINE FAILURE" ON
"SERVICE" LED ON
Utility power outage;
or
AC power cord
unplugged;
or
AC input circuit breaker
OFF.
and
BATTERY circuit
breaker OFF.
AC line voltage too high
or low;
or
UPS is in its
synchronization mode.
BATTERY breaker
tripped.
or
Internal charger fuse
open.
or
Loose or corroded
battery cables.
or
Bad batteries.
Plug in AC power cord.
Reset breaker.
Reset breaker.
Wait for voltage to
stabilize.
Wait approximately
one minute for
synchronization.
Reset breaker.
*Replace fuse.
*Clean and tighten
battery cables.
*Replace batteries.
Incorrect output
voltage:
"LINE PRESENT" ON
"LINE FAILURE" OFF
"OVERLOAD" ON
Overloaded output;
or
Shorted output.
54
Reduce load.
Check load for short.
6. MAINTENANCE
6.6 Troubleshooting Guide,
SYMPTOMCAUSEREMEDY
No output voltage
during utility outage:
"LINE PRESENT" OFF
"LINE FAILURE" OFF
"LOW BATTERY
SHUTDOWN" ON
Batteries do not
charge:
"LOW BATTERY
SHUTDOWN"
ON
Battery voltage below
low voltage cutout
(after long outage).
Battery voltage below
low voltage cutout
(after several short
outages).
BATTERY breaker
tripped.
Loose battery cable
or connection.
continued
Wait for line power to
return and recharge
batteries.
or
Wait for batteries to
recharge.
*Check batteries and
replace if necessary.
Reset breaker.
or
*Clean and tighten
connections.
or
Faulty batteries.
*Check batteries and
replace if necessary.
or
Open charger fuse.
*Check internal fuse on
main circuit board and
replace if necessary.
* ITEMS TO BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN
Notice
This equipment generates, uses, and can radiate radio frequency energy if not
installed and used in accordance with the instructions contained in the manual.
It has been tested and found to comply with the limits established for a Class
A computing device pursuant to Part 15 of FCC rules and the radio interference regulations of DOC which are designed to provide reasonable protection
against such interference when this type of equipment is operated in a
commercial environment. If the UPS appears to cause interference to radio or
television reception, which can be determined by switching the unit OFF and
ON, relocate the equipment and/or use an electrical circuit other than that
used by the UPS.
55
6. MAINTENANCE
6.7Troubleshooting Using the SID
The OUTPUT LOAD LED’s, located on the front panel of the Standard
Interface Device, are designed to display UPS fault conditions once the unit
has detected an internal problem, indicated by the SERVICE LED. This
information provided by the LED’s is extremely useful during troubleshooting
and maintenance. If the UPS is equipped with an I
manual for further troubleshooting information.
If your UPS SERVICE LED is ON, press and hold the ALARM OFF
switch for approximately 3 seconds. The OUTPUT LOAD LED's indicate:
OVERLOAD LED (ON)
SERVICE LED (ON)
ALARM OFF switch
pressed and held:
100% LED (Flashing)
SERVICE LED (ON)
ALARM OFF switch
pressed and held:
100% LED (ON)
SERVICE LED (ON)
ALARM OFF switch
pressed and held:
75% LED (Flashing)
SERVICE LED (ON)
ALARM OFF Switch
pressed and held:
75% LED (ON)
SERVICE LED (ON)
ALARM OFF Switch
pressed and held:
Fast Detector / Low
Sensitivity Fault.
PLL Fault.
Instability in line freq
from generator; or out of
phase wiring.
High Ambient Temp.
Caused by excessive
load or heat source.
Output Voltage High.
Calibration problem or
incorrect jumper setting
on power board.
Output Voltage Short
Circuit.
Call Alpha.
Wait for line power to
return.
Check wiring.
Reduce ambient
temperature. Alarm
will reset when temp
returns to safe level.
Contact Alpha.
Contact Alpha.
continued
50% LED (Flashing)
SERVICE LED (ON)
ALARM OFF Switch
pressed and held:
50% LED (ON)
SERVICE LED (ON)
ALARM OFF Switch
pressed and held:
25% LED (Flashing)
SERVICE LED (ON)
ALARM OFF Switch
pressed and held:
25% LED (ON)
SERVICE LED (ON)
ALARM OFF Switch
pressed and held:
PWR BRD Fault or
-5 VDC Failure.
PWR BRD EPROM
Failure.
Self-Test Failure.
Battery Over-Voltage
or Charger Fault.
57
Contact Alpha.
Contact Alpha.
Check batteries and
retest unit. Contact
Alpha if unit continues
to fail.
Contact Alpha.
6. MAINTENANCE
6.8 Repair Instructions
Before returning a unit to Alpha Technologies for repair, a Return
Material Authorization (RMA) should first be obtained from Alpha's Customer
Service Department. The RMA number should be clearly marked on the unit’s
original shipping container. If the original container is no longer available, the
UPS should be packed with at least 3 inches of shock-absorbent material.
Note: Do not use popcorn-type packing material. Returns should be prepaid
and insured (COD and freight collect can not be accepted).
ALPHA TECHNOLOGIES DOES NOT ASSUME RESPONSIBILITY FOR
DAMAGE CAUSED BY THE IMPROPER PACKAGING OF RETURNED
UNITS.
6.9 Parts and Ordering Instructions
To order parts, contact the Alpha Technologies Customer Service
Department directly at:
United States(360) 647-2360
Canada(604) 430-1476
United Kingdom+44-1279-422110
Germany+49-9122- 997303
Middle East+357-5-375675
TO OBTAIN COMPLETE TECHNICAL SUPPORT
(7 DAYS / WEEK, 24 HOURS / DAY)
CALL
1 - 8 0 0 - 3 2 2 - 5 7 4 2
(USA)
1 - 8 0 0 - 6 6 7 - 8 7 4 3
(Canada)
58
7.1 Specifications
7. SPECIFICATIONS
84
63
28
CFR
1000
1000
750
230
4.3
120
8.3
230
4.3
120
8.3
92
90
3.5
12
5.0
<40
CFR
600
Output Power (VA)
Active Power (WATTS)
Input Voltages @ 50 Hz (VAC)
Input Current Max. (A)
Input Voltages @ 60 Hz (VAC)
Input Current Max. (A)
Output Voltages @ 50 Hz (VAC)
Output Current Max. (A)
Output Voltages @ 60 Hz (VAC)
Output Current Max. (A)
Efficiency @ Full Load (%)
Efficiency @ .25 Load (%)
Max Charger Current (A)
Batt Run Time* - internal (min)
Battery Recharge Time (hrs)
* Battery run times are calculated
at typical load (80%)
Audible Noise @ 1M (dBA)
Note: Specifications are based upon use with computer-type loads with a crest factor of 3:1 max., and a
typical power factor of 0.75 for CFR 1000 and 0.67 for CFR 600.
600
400
230
2.5
120
4.8
230
2.6
120
5.0
84
63
3.5
8
2.0
<40
CFR
600XT
600
400
230
2.5
120
4.8
230
2.6
120
5.0
3.5
5.0
<40
Dimensions
CFR 6008.5"W x 10"H x 20.5"D (205mm x 140mm x 194mm)
CFR 10008.5"W x 10"H x 20.5"D (216mm x 254mm x 521mm)
EBP 24A8.5"W x 5.5"H x 15.5"D (216mm x 140mm x 194mm)
EBP 24C8.5"W x 9.75"H x 24"D (216mm x 248mm x 610mm)
EBP 24E8.5"W x 21.5"H x 31"D (216mm x 546mm x 787mm)
Weights60 Hz Units50 Hz Units
CFR 60052 lbs. (39.5 kg)56 lbs. (26 kg)
CFR 600XT69.5 lbs. (24 kg)74 lbs. (33.6 kg)
CFR 100093.5 lbs. (42.4 kg) 94 lbs. (42.5 kg)
EBP 24A35 lbs. (16 kg)35 lbs. (16 kg)
EBP 24C125 lbs. (57 kg)125 lbs. (57 kg)
EBP 24E314 lbs. (142 kg)314 lbs. (142 kg)
The EBP 24A is an external 24 volt battery pack, pre-wired, with two, 17
Low Voltage Trigger80% nominal voltage (adjustable)
High Voltage Trigger110% nominal voltage (adjustable)
BatteriesValve regulated, maintenance-free
Battery Voltage24 VDC
Batt. Low Volt. Cutout19.5 VDC (>25% load), [21 VDC (<25% load)]
ChargerLinear(3.5 A max.)
Charger Voltage27.6 VDC at 25
Operating Temp32
Heat Output260 BTU, [404 BTU]
IndicatorsLine Present, Line Failure,
ControlsManual Start / Test, Alarm OFF
ConnectorsAC Input, AC Output, External Alarm;
Output AlarmsRear panel RJ-45 connector (Form C
-120dB (100K - 1 MHz)
-60dB (100K - 1 MHz)
0
0
-1040 F / 00 - 400C
C (adjustable)
Low Battery Shutdown,
Low Battery Warning (LED / audible alarm),
Test, Service and Output Load
Intelligent Interface Device and
External Battery
contact closures rated 1A, 30 V) for
Line Present / Line Failure, and
Battery OK / Low Battery Warning
Specifications subject to change without notice.
60
8. WARRANTY
WARRANTY
ALPHATECHNOLOGIES
Alpha Technologies warrants its equipment to be free of manufacturing defects
in material and workmanship for a period of 24 months from the date of
manufacture. The liability of Alpha Technologies under this warranty is solely
limited to repairing, replacing, or issuing credit (at the discretion of Alpha
Technologies) provided that:
1. Alpha Technologies is promptly notified in writing, or by telephone, that a failure
2. A Return Authorization number is obtained and clearly marked on the outside
of the shipping container;
3. Customer is responsible for all shipping and handling charges (COD and
freight collect will not be accepted without prior approval from Alpha
Technologies);
4. The service engineer’s examination of the returned unit shall disclose, to his
satisfaction, that such defects have not been caused by misuse, neglect,
improper installation, repair, alteration, or accident. If Alpha Technologies does
determine that the unit has been damaged due to one of these causes, or if the
unit is free of defects, a handling or repair fee will be necessary prior to
returning the unit.
THIS 24 MONTH WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
IN NO CASE SHALL ALPHA TECHNOLOGIES BE LIABLE FOR ANY
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED, WHATSOEVER.
ANY ACTION FOR BREACH OF THIS LIMITED 24 MONTH WARRANTY
MUST BE BROUGHT WITHIN A PERIOD OF 24 MONTHS FROM DATE OF
PURCHASE.
Alpha Technologies reserves the right to discontinue particular models and to
make modifications in design and/or function at any time, without notice and
without incurring obligations to modify previously purchased units.
048-133-00 3/93
61
62
EMERGENCY SHUTDOWN
EMERGENCY SHUTDOWN
IMPORTANT
THE UPS CONTAINS MORE THAN ONE LIVE CIRCUIT.
DURING AN EMERGENCY, UTILITY POWER MAY BE
DISCONNECTED AT THE SERVICE ENTRANCE OR MAIN
ELECTRICAL PANEL TO PROTECT EMERGENCY
PERSONNEL; HOWEVER, POWER WILL STILL BE PRESENT
AT THE UPS OUTPUT.
TO PREVENT THE POSSIBILITY OF INJURY TO SERVICE OR
EMERGENCY PERSONNEL, ALWAYS SWITCH THE UPS
REAR PANEL BATTERY CIRCUIT BREAKER(S) OFF TO DEENERGIZE THE CIRCUIT.
EMERGENCY SHUTDOWN PROCEDURE:
1.Switch the rear panel BATTERY circuit breaker OFF.
2.Unplug the AC power cord from the wall receptacle or the
back of the unit. If hardwired, switch the main panel AC
breaker to the UPS OFF
NOTE: Press the wall mounted EPO switch to switch OFF the
Battery Circuit Breaker (only on CFR 1000 units equipped
with this option).
1
BATTERY
Breaker OFF
EPO Switch
N.O.
7
8
Factory Installed Option on
CFR 1000 Only
REMOVE
AC LINE
Power Cord
2
CFR 1000
Bellingham, WA 98226
FAX: (360) 671-4936
FAX: (604) 430-8908
Alpha Technologies
Tel: (360) 647-2360
Tel: (604) 430-1476
UNITED STATES
3767 Alpha Way
Burnaby, B.C. V5J 5E5
Alpha Technologies
5700 Sidley Street
CANADA
Harlow, Essex CM20 2DU
FAX: +44-21279-423355
Cartel Business Estate
Tel: +44-1279-422110
UNITED KINGDOM
Alpha Technologies
Edinburgh Way
ALPHATECHNOLOGIES
FAX: 49-9122-997321
D-91126 Schwabach
Tel: 49-9122-997303
3307 Limassol, Cyprus
FAX: +357-5-359595
Tel: +357-5-375675
017-100-B0-001 7/95
Alpha Technologies
Hansastrasse 8
GERMANY
MIDDLE EAST
P.O. Box 6468
Alphatec
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