Revise History ................................................ 21
Page 3
2
1. FUNDAMENTAL OF THE SYSTEM
1
2 3 4
5
6
1.1 Overview
Front View
1. LED indicator
2. Feed button
3. Power on/off button
4. Media cover release button
5. Media holder adjustment knob
6. Media cover
Page 4
3
Interior View
2
1
4
3
5
1. Tear edge
2. Print head
3. Media holder
4. Platen
5. Black mark sensor
Page 5
2
Rear View
3
2
4
1
5
1. Li-ion battery
2. Battery open clasp
3. USB interface
4. Power jack
5. Interface cover
Page 6
3
2. ELECTRONICS
Connector
Description
1
LED & KEY board
2
WiFi or Bluetooth module connector
1
3
2
4
5 6 7 8 9
2.1 Summary of Board Connectors
Main board top
Page 7
4
Pin
Description
1
3.3V
2
BT/WiFi Reset
3
BT RXD
4
BT RTS
5
BT TXD
6
BT CTS
7
WiFi wake up
8
WiFi TCP
9
BT/WiFi Switch
10
GND
3
Stepping motor
Pin
Description
1
OUT1
2
OUT2
3
OUT1
4
OUT2
4
Download F/W connector
Pin
Description
1
3.3V
2
GND
3
RESET
4
BMS
5
NPCS0
6
MOSI
7
MISO
8
SPCK
5
Head open sensor
Pin
Description
1
HEAD
2
GND
6
USB & RS 232 connector
7
12V DC IN
8
TPH connector
Page 8
5
9
Paper sensor
Pin
Description
1
3.3V
2
BM_E
3
BM_R
4
3.3V
Page 9
6
Connector
Description
1
Battery connector
1
Main board bottom
Page 10
7
3. MECHANISM
3.1 Replacing the Platen Roller (Including media cover)
1. Remove two screws from the back of the printer and two screws from the front of
the printer.
2. Take the printer top cover off.
Page 11
8
3. Use a tool to remove the shaft. Remove/Replace the media cover. (including the
platen roller ass’y)
4. Reassemble the parts in the reverse procedures.
Page 12
9
3.2 Replacing the Keys Control Board
1. Refer to section 3.1 to remove the printer top cover.
2. Remove two screws on the keys control board.
3. Loosen the connector lock then disconnect the flat cable from the keys control board.
Remove/Replace the keys control board.
4. Reassemble the parts in the reverse procedures.
Page 13
10
3.3 Replacing the Bluetooth Module (Option)
1. Refer to section 3.2 to remove the keys control board.
2. Remove two screws on the Bluetooth control board.
3. Disconnect the connector on the board.
4. Reassemble the parts in the reverse procedures.
Page 14
11
3.4 Replacing the Media Holder Assembly
1. Remove two screws and media holder adjustment knob.
2. Take the interior mechanism from the printer bottom cover.
3. Plug the media holder adjustment knob to rotate the media holder to the closest position
and remove a screw on the other side.
.
Page 15
12
4. Take the media holder assembly from the mechanism.
5. Reassemble the parts in the reverse procedures.
Page 16
13
3.5 Replacing the Main Board Assembly
1. Refer to section 3.2 to section 3.4 to remove key control board, Bluetooth control board
(option), and the media holder assembly.
2. Remove two screws from the back of interior mechanism and disconnect all the
connectors on the main board assembly.
3. Reassemble the parts in the reverse procedures.
Page 17
14
3.6 Replacing the Print Head Assembly
Gear holder
Gear
1. Refer to section 3.2 to section 3.5 to remove key control board, Bluetooth control board
(option), the media holder assembly, and main board assembly.
2. Use the long-nose pliers to remove two spring torsions on each side.
3. Take the gear holder and the gear, and push the print head holder on the each side to
remove the print head assembly.
4. Reassemble the parts in the reverse procedures.
Page 18
15
3.7 Replacing the Stepping Motor
Gear holder
Gears
1. Refer to section 3.4 and section 3.5 to remove media holder assembly and main board
assembly.
2. Remove the gear holder and two gears.
3. Remove two screws.
4. Reassemble the parts in the reverse procedures.
Page 19
16
3.8 Replacing the black mark sensor assembly
Black mark sensor
assembly
1. Refer to section 3.2 to section 3.5 to remove key control board, Bluetooth control board
(option), the media holder assembly, and main board assembly.
2. Remove a screw and replace the black mark sensor.
3. Reassemble the parts in the reverse procedures.
Page 20
17
3.9 Replacing the WiFi Module (Option)
1. Refer to section 3.2 to remove the keys control board.
2. Remove two screws on the board.
3. Refer to section 3.5 to remove the main board assembly.
4. Replace the WiFi control board.
5. Reassemble the parts in the reverse procedures.
Page 21
18
4. TROUBLESHOOTING
Problem
Possible Cause
Recovery Procedure
Power indicator does not
illuminate
* The battery is not properly
installed.
* The battery is dead.
* Reinstall the battery.
* Switch the printer on.
* Charge the battery.
- The printer status from
DiagTool shows “Head Open”.
* The printer carriage is open.
* Please close the print carriage.
- The printer status from
DiagTool shows “Out of Paper”..
* Running out of media roll.
* The media is installed
incorrectly.
* Black mark sensor is not
calibrated.
* Supply a new media roll.
* Please refer to the steps on section 3.4 to
reinstall the media roll.
* Calibrate the black mark sensor.
- The printer status from
DiagTool shows “Paper Jam”.
* Black mark sensor is not set
properly.
* Make sure media size is set
properly.
* Media may be stuck inside
the printer mechanism.
* Calibrate the black mark sensor.
* Set media size correctly.
Memory full
( FLASH / DRAM )
* The space of FLASH/DRAM
is full.
* Delete unused files in the FLASH/DRAM.
* The max. numbers of DRAM is 256 files.
* The max. user addressable memory space
of DRAM is 256KB.
* The max. numbers of file of FLASH is 256
files.
* The max. user addressable memory space
of FLASH is 2560KB.
Poor Print Quality
* Media is loaded incorrectly
* Dust or adhesive
accumulation on the print
head.
* Print density is not set
properly.
* Printhead element is
damaged.
* Reload the supply.
* Clean the print head.
* Clean the platen roller.
* Adjust the print density and print speed.
* Run printer self-test and check the print
head test pattern if there is dot missing in
the pattern.
* Change proper media roll.
Missing printing on the left or
right side of label
* Wrong label size setup.
* Set the correct label size.
Gray line on the blank label
* The print head is dirty.
* The platen roller is dirty.
* Clean the print head.
* Clean the platen roller.
4.1 Common Problems
The following guide lists the most common problems that may be encountered when
operating this bar code printer. If the printer still does not function after all suggested
solutions have been invoked, please contact the Customer Service Department of your
purchased reseller or distributor for assistance.
Page 22
19
Irregular printing
* The printer is in Hex Dump
mode.
* The RS-232 setting is
incorrect.
* Turn off and on the printer to skip the
dump mode.
* Re-set the Rs-232 setting.
Page 23
20
5. Maintenance
Printer Part
Method
Interval
Print Head
1. Always turn off the printer before
cleaning the print head.
2. Allow the print head to cool for a
minimum of one minute.
3. Use a cotton swab and 100%
ethanol to clean the print head
surface.
Clean the print head when changing a new
label roll
Platen Roller
1. Turn the power off.
2. Rotate the platen roller and wipe it
thoroughly with 100% ethanol and
a cotton swab, or lint-free cloth.
Clean the platen roller when changing a
new label roll
Tear Bar/Peel Bar
Use the lint-free cloth with 100%
ethanol to wipe it.
As needed
Sensor
Compressed air or vacuum
Monthly
Exterior
Wipe it with water-dampened cloth
As needed
Interior
Brush or vacuum
As needed
This session presents the clean tools and methods to maintain your printer.
1. Please use one of following material to clean the printer.
2. The cleaning process is described as following,
Note:
Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.
Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.
Regularly clean the print head and supply sensors once change a new ribbon to keep printer
performance and extend printer life.
Page 24
21
Date
Content
Editor
2013/11/4
Modify some pictures for label model
Camille
Revise History
Page 25
22
Corporate Headquarters Li Ze Plant
9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township,
New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.)
TEL: +886-2-2218-6789 TEL: +886-3-990-6677
FAX: +886-2-2218-5678 FAX: +886-3-990-5577
Web site: www.tscprinters.com
E-mail: printer_sales@tscprinters.com
tech_support@tscprinters.com
TSC Auto ID Technology Co., Ltd.
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.