Alpha 6K, 10K User Manual
Alpha Continuity: 6K / 10K
Indoor Double Conversion Online UPS
User Manual
Effective: 03/2011
member of The Group
™
Your Power Solutions Partner
Alpha Continuity: 6K / 10K
Indoor Double Conversion Online UPS
NOTE:
Photographs contained in this manual are for illustrative purposes only. These photographs may not match your installation.
NOTE:
Operator is cautioned to review the drawings and illustrations contained in this manual
before proceeding. If there are questions regarding the safe operation of this powering
system, contact Alpha Technologies or your nearest Alpha representative.
NOTE:
Alpha shall not be held liable for any damage or injury involving its enclosures, power
supplies, generators, batteries, or other hardware if used or operated in any manner or
subject to any condition inconsistent with its intended purpose, or if installed or operated in an unapproved manner, or improperly maintained.
For technical support, contact Alpha Technologies:
Copyright
Copyright © 2011 Alpha Technologies Ltd. All rights reserved. Alpha is a registered trademark of Alpha
Technologies.
No part of this documentation shall be reproduced, stored in a retrieval system, translated, transcribed, or
transmitted in any form or by any means manual, electric, electronic, electromechanical, chemical, optical, or otherwise without prior explicit written permission from Alpha Technologies.
This document, the software it describes, and the information and know-how they contain constitute the
proprietary, confidential and valuable trade secret information of Alpha Technologies, and may not be
used for any unauthorized purpose, or disclosed to others without the prior written permission of Alpha
Technologies.
The material contained in this document is for information only and is subject to change without notice.
While reasonable efforts have been made in the preparation of this document to assure its accuracy,
Alpha Technologies assumes no liability resulting from errors or omissions in this document, or from the
use of the information contained herein. Alpha Technologies reserves the right to make changes in the
product design without reservation and without notification to its users.
Canada and USA: 1-888-462-7487
International: +1-604-436-5547
Email: support@alpha.ca
Table of Contents
1. Important Safety Instructions ................................................................................................3
1.1 Important Information ........................................................................................................... 3
1.2 Storage Instruction ............................................................................................................... 4
2. Introduction ...........................................................................................................................5
2.1 General Characteristics ........................................................................................................ 5
2.2 Optional Congurations ........................................................................................................ 6
2.3 System Block Diagram ......................................................................................................... 6
2.4 Symbols on the LCD Display Panel .................................................................................... 7
2.5 Front and Rear Panels ......................................................................................................... 9
2.6 Communication Ports ..........................................................................................................11
3. Installation and Operation ...................................................................................................12
3.1 Unpacking .......................................................................................................................... 12
3.2 Selecting Installation Position ........................................................................................... 13
3.3 Installation of the Accessory kits ........................................................................................ 14
3.4 Terminal Block Wiring ......................................................................................................... 15
3.5 Operation Test and Installation Instruction ......................................................................... 17
4. Troubleshooting Guide ........................................................................................................27
5. Bundled Software Installation Guide ...................................................................................28
5.1 Hardware Installation ......................................................................................................... 28
5.2 Software Installation ........................................................................................................... 28
6. Optional Communication Cards ..........................................................................................29
6.1 R2E (2nd RS-232 ) Card .................................................................................................... 29
6.3 RSE (RS-485) Card ........................................................................................................... 29
6.2 USE (USB) Card ................................................................................................................ 29
6.4 DCE (Dry Contact) -B Card ................................................................................................ 30
6.5 SNMP Cards ...................................................................................................................... 30
6.6 Interface Card Installation .................................................................................................. 31
7. Specications ......................................................................................................................32
8. Warranty and Service Information ......................................................................................34
Appendix A - Transformer Installation ........................................................................................35
Appendix B - Parallel Installation ...............................................................................................41
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0170012-J0 Rev A
1. Important Safety Instructions
1.1 Important Information
SAVE THESE INSTRUCTIONS – This manual contains important instructions that must be followed during
the installation and maintenance of the UPS and batteries.
• The UPS has its own external energy source (battery). A voltage may be present at the output
terminals even when no AC input power is available.
• This UPS is equipped with an EMI filter. To prevent potential leakage current hazard, ensure that the
AC main supply is securely grounded.
• Make sure that the AC utility outlet is correctly grounded.
• Make sure that the input voltage to the UPS matches the rating on its name plate. Use a certified
input power cable with the correct plugs and sockets for the appropriate voltage system.
• Install the UPS indoors only as it is not designed for outdoor use. Install in a temperature-controlled
indoor area free of conductive contaminants
• To prevent the UPS from overheating, keep all ventilation openings unobstructed. Do not place
anything on top of the UPS. Keep the UPS rear panel at least 20 cm away from the wall or other
objects.
• Units are considered acceptable for use in a maximum ambient of 40°C. Make sure the UPS is installed in an appropriate environment—0 to 40ºC (32 to 104ºF) ambient temperature, and 30 to 90%
relative humidity (non-condensing).
• Do not install the UPS in direct sunlight. Failure of the batteries under these conditions may void the
warranty.
• Do not install in a inflammable or hazardous environment.
• Dusty, corrosive, or salty environments can damage the UPS.
• Install the UPS away from objects that give off excessive heat and areas that are excessively wet.
• Do not install the UPS in an environment with sparks, smoke or gas. Not for use in a computer room
as defined in the Standard for the Protection of Electronic Computer/Data processing Equipment,
ANSI/NFPA 75.
• The entrance of liquids or foreign objects into the UPS will void the warranty.
• The external battery will gradually discharge if the system is unused for extended periods.
• If unused, recharge the external battery pack every 2 to 3 months. Neglecting to do so will void the
warranty. The batteries charge automatically and are kept in good condition if the UPS is installed
and used.
• A battery can present a risk of electrical shock and high short circuit current. Observe the following
precautions when working on batteries:
a. Remove watches, rings, or other metal objects.
b. Use tools with insulated handles.
c. Wear rubber gloves and boots.
d. Do not lay tools or metal parts on top of batteries.
e. Disconnect charging source prior to connecting or disconnecting battery terminals.
f. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source from
ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood
of such shock can be reduced if such grounds are removed during installation and maintenance
(applicable to equipment and remote battery supplies not having a grounded supply circuit).
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• There is a risk of explosion if a battery is replaced by an incorrect type.
• Do not dispose of batteries in a fire—the batteries may explode. Dispose of used batteries according to the battery manufacturer's instructions.
• Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be
toxic.
• This UPS supports electronic equipment in offices, telecommunications, process control, medical
and security applications. Only authorized personnel must install the UPS in the following locations:
a. Medical applications directly related to human life
b. Elevators, metro (subway) system or any other equipment related to human safety
c. Public security system or critical computer systems
• Always switch off the UPS and disconnect the batteries before relocating the UPS. It may cause
electrical shocks if the output is not completely switched off.
• Do not open the UPS—there are no serviceable parts inside. Opening the UPS will void the warranty.
• Do not repair the UPS yourself Contact your local supplier. Opening the UPS will void the warranty.
• The UPS can be equipped with an optional Maintenance Bypass Switch. Follow the procedures
strictly to switch on/off the Maintenance Bypass Switch.
• The UPS offers CVCF (Constant Voltage Constant Frequency) setting function.
a. For correct setting and wiring, contact the Alpha technical service team (see chapter 8).
b. Do not do it yourself; otherwise, your warranty will be void.
• This UPS has been designed and constructed to protect your assets from the wide range of power
aberrations experienced on Utility power lines today. It is your insurance for reliable, clean and
stable voltage supply. It is worth taking care to install the system correctly and to have it maintained
correctly by your regional Alpha service center (see chapter 8).
CAUTION!
Disconnection Device - The customer must provide a disconnect switch for the AC
output circuit. To reduce the risk of re, connect only to a circuit provided with branch
circuit over-current protection of 30 amperes for 6KVA and 40 amperes for 10KVA rating
in accordance with the National Electric Code, ANSI/NFPA 70. (See details in the following table.)
CAUTION!
To reduce the risk of re, connect the unit input only to a circuit provided with branch
circuit over-current protection of 40A for 6KVA and 65A for 10KVA amperes rating in accordance with the National Electric Code, ANSI/NFPA 70.
1.2 Storage Instruction
Store the UPS in a location where the temperature ranges between -15ºC (+5ºF) to 40ºC (104ºF).
For extended storage in moderate climates, charge the external battery pack for 12 hours every 3
months. Repeat every 2 months if the ambient storage temperature is above 30ºC (86ºF).
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0170012-J0 Rev A
2. Introduction
2.1 General Characteristics
• The UPS continuously supplies your critical device with stable, regulated, transient-free pure sine
wave AC power.
• High-efficiency 20 kHz pulse-width modulation (PWM) sine-wave topology yields an excellent overall
performance. The output is capable of handling high crest factor and high inrush current loads.
• A multi-functional LCD/LED panel displays the status of the UPS. The LED display shows the UPS
working status, utility power status, and abnormal UPS status. The LCD display shows the input/output voltage, frequency, load status, inner cabinet temperature, and abnormal conditions.
• Automatic overload protection switches the output from inverter mode to bypass mode if the load
increases to between 105 and 120% of full load for 30 seconds and automatically enables inverter
mode when the overload condition is removed. If the load reaches 150% of the rated capacity, the
UPS switches to the bypass mode immediately.
• If the output is short-circuited, the UPS locks automatically, provides visual & audible alarms and
cuts the output supply until the short circuit situation is resolved.
• If the unit overheats, the internal thermal switch detects the temperature and switches to bypass
mode. It switches back to the inverter mode once the temperature drops to a predetermined value.
• This UPS is equipped with fully digitized control logic for greater functionality and an enhanced high
level of power protection. Digital signal processing (DSP) enhances the UPS communication capability by providing the flexibility for easy remote control and monitoring.
• A maintenance-free, sealed-type battery minimizes after-sales service.
• An optional maintenance bypass switch provides easy and safe troubleshooting or maintenance
when the utility power is normal.
• Four different working modes are provided that can be used for a variety of applications:
a. Normal (On-line mode)
b. ECO (Economic mode)
c. CF50 (50Hz Frequency Converter mode)
d. CF60 (60Hz Frequency Converter mode)
• When the UPS is operated in the CF50 or CF60 mode, the recommended load must be 75% of the
rated capacity if the input voltage is 176 to 280 VAC, and 50% of the rated capacity if the input voltage is 160 to 280 VAC.
• A DC-start function ensures that the UPS starts up during power outages.
• Revolutionary battery management circuit analyzes battery discharging status to adjust the battery
cut-off point and extend the batteries’ life span.
• An intelligent temperature-controlled fan extends the life of the fan, and also reduces annoying noise
caused by the sudden acceleration of the fan.
• If the UPS is out of order, a fault message will be displayed on the LCD screen.
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2.2 Optional Configurations
The Continuity 6K / 10K UPS can be installed with a transformer—see Appendix A.
It can also be installed in the parallel configuration—see Appendix B.
2.3 System Block Diagram
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0170012-J0 Rev A
2.4 Symbols on the LCD Display Panel
Symbols Description
LINE
Utility or bypass source
OFF
FAIL
Battery low
Battery abnormal
UPS overload
UPS working in specied mode*
A blackout transfer occurred in UPS output
Bypass input abnormal. UPS fails to transfer to bypass. Bypass abnormal at ECO mode
Utility input abnormal
UPS shutoff
UPS abnormal lock
UPS ow chart
4 digit display
Indicates the desired item to be measured
UPS ON switch or alarm silence
UPS OFF switch
Previous page or setting change
Next page
Special function log in /out
Enter or reconrm
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Symbols Description
Utility input normal LED
Bypass input normal LED
UPS under redundancy mode
UPS under ECO mode
UPS fault or abnormal warning LED
EPO
Er05
Er06
Er10
Er11
Er12
Er14
Er15
Er16
Er17
Er21
Er24
Er27
Er28
Er31
Emergency power off
Battery weak or dead
Output short circuit
Inverter over-current
UPS overheating
UPS output overload
Fan error
Wrong procedure to enter maintenance mode
Output parameters set error in parallel system
ID numbers in conict in parallel system or ID number error in single unit
Parallel communication error. Communication wire disconnected or failure to nd ID1
UPS) in parallel system.
CVCF mode with bypass input.
The UPS must be operated in normal mode in parallel system.
Bypass overload time out and cut off output
The settings of the control board and driver board do not match.
Er33
Er**
*The specified modes include Normal mode, ECO mode, CVCF mode, etc.
8
Isolated transformer overheat
Other error code
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2.5 Front and Rear Panels
1
3 4 2 11 12
5
9
1078
6
2.5.1 Front Panel Functions
1. LCD display
2. Green LED illuminates to indicate that the UPS has the capability to run under the redundancy mode.
3. Green LED illuminates to indicate that the utility input voltage is within the acceptable range.
4. Green LED illuminates to indicate the bypass input is normal.
5. UPS ON/Alarm Silence
6. Go to previous page or change the settings of the UPS
7. Re-confirm the change of UPS Setting
8. Go to the next page
9. UPS OFF switch
10. Special functions log in/out
11. UPS is working in the ECO (economic) mode
12. UPS fault or abnormal condition
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2.5.2 Rear Panel Functions
Continuity 6K
Continuity 10K
Item
A RS232 port
B Terminal resistor for parallel function
C CAN bus connection port for parallel system
D Customer options – Slot 1
E Customer options – Slot 2
F Cooling fan
G External battery connector
I Utility input breaker CB1
J Bypass input breaker CB2 for dual input model only
L Input/output terminal block
N EPO emergency power off → short to enable the function
O Thermal breaker for the protection of load during abnormal
conditions: CB3
Figure 1 — Rear Panel Components
Description
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0170012-J0 Rev A
2.6 Communication Ports
The UPS is equipped with a remote emergency power off (REPO) dry contact input, true RS232 and
USB communication ports to provide communication with bundled UPS monitoring software for remote
monitoring of UPS status via a PC.
Four optional interface cards are available to meet various communication needs (refer to Section 6):
• DCE (dry contact relay card)
• RS232
• USB
• SNMP/WEB card
The bundled software of the UPS is compatible with many operating systems such as Windows 98, 2000,
ME, NT and XP.
All communication ports (including optional cards) can be active simultaneously to monitor the UPS status. However only 1 communication interface can be active at any one time. The interface with the highest priority controls the UPS. The priority of these communication interfaces are as follows from highest to
lowest priority:
• REPO input port
• Optional Interface card
• USB
• RS232
The communication port on the UPS provides true RS232 type communication with the UPS software.
This is used for remote monitoring the power and UPS status.
Optional interfaces cards include R2E (2nd RS232), RSE (RS485), USE (USB), DCE (dry contact), and
SNMP/. These can be combined according to your requirements. However, the R2E, RSE, and USE card
cannot be used simultaneously.
The bundled software of the UPS is compatible with many operating systems such as Windows 98, &
2000, ME, NT and XP. For other applications like Novell, NetWare, Unix, Linux, contact your local distributor for advice.
When optional interface cards are used together with the onboard RS232 port for communications. The
REPO signals have the highest control command priority followed by the SNMP/WEB card, the shutdown
command at the DCE card and the R2E, RSE and USE cards. The onboard RS232 port has the lowest
priority.
2.6.1 True RS232 Port Settings
The RS232 interface should be set as follows:
Baud Rate: 2400 bps
Data Length: 8 bits
Stop Bit: 1 bit
Parity: None
2.6.2 USB Port Settings
The USB communication protocol definition complies with：
• USB version 1.0, 1.5 Mbps
• USB HID Version 1.0
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3. Installation and Operation
Read Section 1 (Important Safety Instructions) before installing the UPS
3.1 Unpacking
Inspect the UPS upon receipt. The manufacturer has designed robust packaging for your product, but
accidents and damage can occur during shipment. Notify the shipper and dealer if there is damage.
The packaging is recyclable; save it for reuse or dispose of it properly.
Remove the UPS from the cardboard box. Check that the following standard contents are included:
• One (1) user manual
• UPS communication software CD with RS232 cable
• Accessories shown below for Continuity 6K or Continuity 10K model
• Additional 1 piece of wire for a UPS with dual input but no isolation transformer (#8 for 6kVA and #6
for 10kVA).
(Note: Wire is used at the input/output terminal block of the UPS.
All Continuity models
Continuity 10K only
X1A1
X1A2
X2A3
12
(10K x 5)
0170012-J0 Rev A
3.2 Selecting Installation Position
WARNING!
The UPS is heavy. Select a location that is structurally strong enough to withstand the
UPS weight.
To ensure proper operation and a long
operating life, position the UPS according
to the following requirements:
1. Ensure that there is a minimum of 30 cm
(12 inches) of clearance behind the rear
panel of the UPS.
2. Do not block the air-flow to the ventilation
louvers of the unit.
3. Ensure that the installation site is free
from excessive dust and that the ambient
temperature and humidity are within the
specified limits.
4. Do not place the UPS in a dusty or
corrosive environment or near flammable
objects.
5. This UPS is not designed for outdoor use.
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3.3 Installation of the Accessory kits
B1 B2 S3 B1 B2 S3
B2
S2
S2
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0170012-J0 Rev A
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