Allstar Products Group MVP-831E User Manual

TROUBLESHOOTING NOTES

If you experience problems with the MVP-831E
Receiver, try some of the suggestions listed below
before calling the Factory Technicians.

RECEIVER APPEARS DEAD; THERE IS NO

RESPONSE WHEN TRANSMITTER BUTTONS ARE
PUSHED.

Check the power connections to the receiver.
There must be at least 20 VAC at the receiver power
connections. (If a 24V system).
Review the code switch and the selector switch
settings then reprogram the receiver..
Try a different code switch setting.
Check the antenna installation.
Wait one minute for the receiver to “warm-up”.
Check battery in transmitter.

RECEIVER “CLICKS” WHEN ANY TRANSMITTER

BUTTON IS PUSHED, BUT NOTHING ELSE HAPPENS.

Check the wire & connections in the STOP circuit.
Refer to Figure 3.
Check the OPEN & CLOSE connections.
The wire gage may be too small for the number of
wall stations used.
Check the power to the door operator.
Check the door operator’s control voltage.

SHORT DISTANCE OR INTERMITTENT OPERATION.

Relocate the antenna with a coaxial cable.
Metal objects too close to receiver, move to a better
location.

Manufacturer’s Limited Warranty

Allstar warrants its radio controls to be free from defect in material and workmanship for a period of one (1) year from
the date of purchase. To obtain service, contact your dealer.

To obtain service under this warranty the buyer must obtain authorization instructions for the return of any goods from
Allstar before returning the goods. The goods must be returned with complete identification, with copy of proof-of­purchase, freight prepaid and in accordance with Allstar’s instructions or they will not be accepted. In no event will
Allstar be responsible for goods returned without proper authorization or identification.

Goods returned to Allstar for warranty repair within the warranty period, which upon receipt by Allstar are confirmed to
be defective and covered by this limited warranty, will be repaired or replaced at Allstar’s sole option, at no cost and
returned pre-paid. Defective parts will be repaired or replaced with new or factory rebuilt parts at Allstar’s sole option.

This limited warranty does not cover non-defect damage, damage caused by unreasonable use, damage caused by
improper installation or care, vandalism or lightning, fire or excessi ve heat, flood or other acts of God (including, but not
limited to misuse, abuse or alterations, failure to provide reasonable and necessary maintenance), labor charges for
dismantling or reinstalling a repaired or replaced unit, or replacement batteries.

These warranties are in lieu of all other warranties, either expressed or implied. All implied warranties of
merchantability and/or fitness for a particular purpose are hereby disclaimed and excluded. Under no circumstances
shall Allstar be liable for consequenti al, incidental or special damages arising in connection with the use or inability to
use this product. In no event shall Allstar’s liability for breach of warranty, breach of contract, negligence or strict
liability exceed the cost of the product covered hereby. No person is authorized to assume for Allstar any other liability
in connection with the sale of this product.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state. Warranty
effective after March 1, 2004.

For Information: Phone [phone] World Wide Web: [e-mail]

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External interference (such as radio towers).
Change to a different frequency.
Stuck transmitter in building.
Change code switches from factory settings.
Check battery in transmitter.

ONE RECEIVER WORKS BUT THE OTHER IS DEAD.

Relocate the antennas.
Receivers too close together (cross-talking); move to

different locations.

Check code switch settings.

SOME THINGS TO REMEMBER:

Range is dependent on the installation, type of
building, type of door and the location of the
transmitter. When these conditions change so will
the distance.
Any transmitter can interfere with operation. These
include cell phones, cordless phones, wireless
systems and CB and mobile transmitters. Other
sources of interference include computer equipment,
industrial equipment, electric motors, fluorescent
lights, etc. The list is endless.
Do not lengthen or shorten the receiver antenna. It
is set to an optimal length based on the frequency of
operation.
If the antenna is blocked or shielded (such as a car
traveling through a tunnel) the distance will
decrease.
Always change the Factory set codes.

DOC. 112049 REV A

MVP-831E COMMERCIAL
RECEIVER INSTRUCTIONS

READ THIS MANUAL CAREFULLY

BEFORE BEGINNING INSTALLATION

INSTALLER: Leave this manual with your customer upon completion of the installation.

PRODUCT FEATURES

Allstar MVP-831E Commercial Receivers are designed to work with most commercial door operators.
Programming the receiver to accept the transmitter signal is a matter of pushing the “LEARN” button on the
receiver body and activating the transmitter. The MVP-831E is connected to the commercial operator in the
same manner as a 3-button station and provides full open, close, and stop functionality via radio control. The
receiver is powered from the operator’s 24 VAC transformer. The antenna is removable and may be relocated
(using coaxial cable, not included) for better RF reception.

IMPORTANT INSTALLATION NOTES

TO REDUCE THE RISK OF SEVERE INJURY OR DEATH:

WARNING

READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS!

•ALLSTAR MVP-831E RECEIVERS ARE

INTENDED FOR USE WITH COMMERCIAL
DOOR OPERATORS ONLY. DO NOT USE FOR
ANY OTHER PURPOSE. DO NOT MODIFY IN
ANY MANNER.

•CHECK LOCAL BUILDING AND ELECTRICAL

CODES FOR MANDATORY INSTALLATION
AND WIRING REQUIREMENTS.

•CONNECT POWER CORDS ONLY TO A

PROPERLY GROUNDED OUTLET. IF
PERMANENT WIRING IS REQUIRED BY
CODES, DISCONNECT POWER AT FUSE BOX
OR CIRCUIT BREAKER BEFORE
ATTEMPTING ANY WIRING CONNECTIONS.

•DO NOT WEAR RINGS, WATCHES OR LOOSE

CLOTHING WHILE INSTALLING OR
SERVICING GARAGE DOOR OPENERS.
WEAR SAFETY GOGGLES OR OTHER
PROTECTIVE EYEWEAR.

•AN UNBALANCED DOOR OR ONE THAT

STICKS OR BINDS MAY CAUSE INJURY OR
DEATH. ENSURE DOOR IS PROPERLY
BALANCED AND ELIMINATE ANY STICKING
OR BINDING.

DO NOT USE RADIO CONTROLS ON COMMERCIAL DOOR

OPERATORS UNLESS PROPER ENTRAPMENT PROTECTION

WARNING

DEVICES ARE INSTALLED. CONSULT THE MANUFACTURER OF

YOUR OPERATOR FOR MORE DETAILS.

Page 1 of 4

•YOUR GARAGE DOOR IS A LARGE MOVING

OBJECT. THE SPRINGS, PULLEYS, CABLES
AND MOUNTING HARDWARE UTILIZED TO
BALANCE ITS OPERATION ARE UNDER
EXTREME TENSION AT ALL TIMES AND CAN
CAUSE SERIOUS PERSONAL INJURY, EVEN
DEATH, IF DISTURBED. ONLY A QUALIFIED
SERVICE PERSON SHOULD MOVE, LOOSEN
OR ADJUST DOOR SPRINGS OR HARDWARE.

•LOCATE CONTROL PUSHBUTTONS WITHIN

SIGHT OF THE DOOR AND AWAY FROM THE
MOVING PARTS OF THE DOOR. INSTALL
ENTRAPMENT WARNING LABEL NEXT TO
THE CONTROL PUSHBUTTON IN A
PROMINENT LOCATION.

•REMOVE ALL ROPES AND REMOVE OR

MAKE INOPERATIVE ALL LOCKS
CONNECTED TO THE GARAGE DOOR.

•THE IMPORTANT SAFEGUARDS AND

INSTRUCTIONS IN THIS MANUAL CANNOT
COVER ALL POSSIBLE CONDITIONS AND
SITUATIONS. IT MUST BE UNDERSTOOD
THAT COMMON SENSE AND CAUTION MUST
BE EXERCISED BY THE PERSON(S)
INSTALLING, MAINTAINING AND
OPERATING THIS EQUIPMENT.

DOC. 112049 REV A

MVP-831E RECEIVER WIRING INSTRUCTIONS

WARNING

WARNING

The MVP-831E receiver functions as a 3-button
station. Three sets of isolated contacts are provided;
normally open contacts for the OPEN
PUSHBUTTON (orange wires); normally open
contacts for the CLOSE PUSHBUTTON (black
wires); normally closed contacts for the STOP
PUSHBUTTON (gray wires). Refer to Figure 1.
For special STOP circuit applications, normally
open contacts are available from the factory.

Typical 4-wire 3-button stations are wired as shown
in Figure 2. Number 18 gauge wire or heavier must
be used for wiring the control stations and the MVP­831E receiver to the door operator. Smaller gauge
wire may cause operational problems, especially
when multiple 3-button stations are used. For
typical installations the MVP-831E receiver is
mounted near the door operator, away from any high
voltage conduits or steel support beams. For
wiring, follow the steps below and refer to Figure 3.

WALL PUSHBUTTON STATION

OPEN

CLOSE

STOP

Figure 2

5. Connect the remaining MVP-831E orange wire to the OPEN pushbutton terminal in the door operator
control panel.

6. Finish the wiring by connecting 24 VAC to the red and white wires of the MVP-831E receiver.

BEFORE APPLYING POWER, CHECK ALL CONNECTIONS AND INSTALL THE

IMPROPER WIRING COULD CAUSE ELECTROCUTION OR

DAMAGE TO CIRCUITRY. FOLLOW LOCAL BUILDING AND

ELECTRICAL CODES.

TO PREVENT ELECTROCUTION DISCONNECT POWER AT

FUSE BOX AND DOOR OPENER BEFORE WIRING

PERMANENTLY.

106548

D

E

R

E

T

I

H

24 VAC

W

Figure 1

OPEN

O

R

A

N

G

E

CLOSE

B
L
A
C
K

G

R

A

STOP

Y

105113

1. In the door operator control panel, locate the wire
connecting the door operator to the 3-button station
COMMON. Note its location and remove.

2. Connect one of the gray wires from the MVP-831E to the
wire just removed from the pushbutton COMMON.

3. Connect the following wires from the MVP-831E to the
operator 3-button COMMON (as shown in Figure 3):

ONE ORANGE (OPEN)

TO OPERATOR

ONE BLACK (CLOSE)

TERMINAL STRIP

ONE GRAY (STOP)

4. Connect the remaining MVP-831E black wire to the
CLOSE pushbutton terminal in the door operator control
panel.

ANTENNA.

MVP-831E

RECEIVER

WHITE

RED

24 VAC

Step 3

ORANGE

BLACK

GRAY

BLACK

GRAY

ORANGE

Step 6

COMMERCIAL

OPERATOR

STOP COM CLOSE

Step 2

RECEIVER PROGRAMMING INSTRUCTIONS

Learning Transmitter Codes

The MVP-831E receiver is capable of
learning the codes from up to 8 different
Allstar Open/Close/Stop transmitters. The
transmitters may be any combination of
Allstar’s MVP, Classic or original dip­switch type Open/Close/Stop transmitters
(Models 8833-O/C/S, 8833C-O/C/S, 831,
733, 639, and/or 53S).
Match the receiver operating frequency
with the transmitter operating frequency.
Pre-program the transmitter (or set the DIP
switches) according to the instructions that
accompanied the transmitter.
For transmitters that can operate multiple doors
(Models 8833C-O/C/S, 733 639, and 53S), make sure
the selector switch(es) is (are) positioned for the
desired door you want to operate before starting the
receiver programming steps below.

Programming The Receiver

Step 1: Momentarily press and release the Learn
button. The LED will turn on.
Step 2: Using a programmed transmitter, press any
one of the transmitter buttons (OPEN, CLOSE, or
STOP). When the receiver learns the transmitter code,
the LED will turn off. The receiver has automatically
learned the two remaining buttons.
Step 3: Repeat to add additional transmitters with
different codes if desired.

Learn/Erase Button

Indicator LED

106549

Step 5

WALL PUSH

BUTTON

STATION

OPEN

OPEN

Step 4

COMMON

CLOSE

STOP

Figure 3

Removed Wire
(See Step 1)

Erasing the Receiver’s Memory

Step 1: Press and HOLD the Learn button. The
indicator LED will turn on.
Step 2: When the LED turns off (after approximately 5
seconds), release the Learn button.

Refer to individual manuals for

transmitter installation, coding and

Important

user instructions.

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