Allied Telesis Telesyn AlliedView NMS User Manual

Telesyn™

AlliedView™ NMS System 9.0

Installation Guide

Issue 3

Introduction

Congratulations on your purchase of the AlliedView™ Network Management System product. This product allows users to query all aspects of Allied Telesis products in their network.

Who Should Read This Guide?

This document is for users who need to deploy the AlliedView NMS product on Windows1 or Solaris2 platforms. For in-depth knowledge of the NMS and its applications, refer to the AlliedView NMS AlliedView Administration Guide and the NMS User Guide.

About this Guide

This Guide covers all aspects of the AlliedView NMS 9.0 installation, including:

• The hardware and software requirements

• Any new features for installing, starting, and uninstalling the AlliedView NMS software

• The instructions for installing, restarting, and uninstalling the AlliedView NMS server / client software

This document describes the installation of the AlliedView NMS.

The content of this Guide is organized as follows:

Chapter 1 describes how to prepare for the installation

Chapters 2 and 3 describes how to install the AlliedView NMS on the Windows 2003 and Solaris platform

Chapter 4 describes how to install a AlliedView NMS Service Pack

Chapter 5 describes how to start up the AlliedView NMS Server and clients

Chapter 6 describes how to shut down the AlliedView NMS.

Chapter 7 describes how to uninstall the AlliedView NMS

Chapter 8 describes how to uninstall a Service Pack.

Chapter 9 gives installation scenarios and includes references when needed to other sections or documents.

The Appendix describes how to enable anonymous ftp.

Reason for Update

For AlliedView NMS release 9.0, this document is being updated for the following:

• SSL is being removed

• The HPOV sections are being moved into a standalone document

• The Appendix has been updated, emphasizing that anonymous FTP is used by the NMS to manage certain devices, and therefore must be enabled on the Backend server.

This document is being re-issued (Issue 3) to clarify that Solaris version 8, 9, 10 can be used on the client and server. Refer to Section 1.2.

Service and Support

For information about support services for Allied Telesis, contact your Allied Telesis sales representative or visit the website at www.alliedtelesis.com.

All company names, logos, and product designs that are trademarks or registered trademarks are the property of their prospective owners.

Table of Contents

1 Preparing for Installation - - - - - - - - - - - - - - - - - - - - - - - -1-1

1.1 Types of Installation- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-1

1.2 System Requirements- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2

1.3 Getting Started - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2

1.4 Preparing for a Full Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-3

1.5 Preparing for an Upgrade Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-3

1.6 Preparing for Allied Telesis Management Extensions for HP OpenView- - - - - - - - - - - 1-3

2 Installation - Single Server - - - - - - - - - - - - - - - - - - - - - - -2-1

2.1 Overview- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1

2.2 Installing on a Windows Platform - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-2

2.3 Installing on a Solaris Platform- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-6

3 Installing the AlliedView NMS - Distributed Front End Server3-1

3.1 Overview- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1

3.2 Installing on a Windows Platform - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2

3.2.1 Initial Installation on a Front End Server - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2

3.2.2 Accessing the Front End Server from a Remote Client - - - - - - - - - - - - - - - - - - - - - 3-5

3.3 Installing on a Solaris Platform- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-5

3.4 Installation Scenarios - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6

3.4.1 Installing the FE Configuration on an Existing AlliedView NMS- - - - - - - - - - - - - - 3-6

3.4.2 Upgrading the AlliedView NMS and Installing the FE Configuration- - - - - - - - - - - 3-6

4 Installing an Upgrade Pack - - - - - - - - - - - - - - - - - - - - - - -4-1

4.1 Overview- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1

4.2 Upgrading the Single Server NMS Back-End - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1

4.3 Upgrading the Distributed NMS FE Servers- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-5

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5 Starting Up AlliedView NMS 9.0- - - - - - - - - - - - - - - - - - - - 5-1

5.1 Starting the AlliedView NMS Server on Windows - - - - - - - - - - - - - - - - - - - - - - - - - - -5-1

5.1.1 Starting the NMS Server from the Start Menu - - - - - - - - - - - - - - - - - - - - - - - - - - -5-1

5.1.2 Starting the NMS Server from the Services Window - - - - - - - - - - - - - - - - - - - - - - -5-1

5.2 Starting the AlliedView NMS Server on Solaris - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-2

5.3 Starting the Client- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-3

5.3.1 Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-3

5.3.2 Local Application Client- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-3

5.3.3 Remote Client - Java Web Start - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-4

5.3.4 HTML Client - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-6

5.3.5 Client Limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-7

6 Shutting Down the AlliedView NMS - - - - - - - - - - - - - - - - -6-1

6.1 Shutting Down a AlliedView NMS Client - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-1

6.1.1 Application Client - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-1

6.1.2 HTML Client - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-1

6.2 Shutting Down the AlliedView NMS Server- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-1

6.2.1 Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-1

6.2.2 Solaris - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-2

7 Uninstalling the AlliedView NMS - - - - - - - - - - - - - - - - - - - 7-1

7.1 Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -7-1

7.2 Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -7-1

7.3 Solaris - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -7-1

8 Uninstalling an AlliedView NMS Service Pack - - - - - - - - - -8-1

9 Installation Steps - Overview - - - - - - - - - - - - - - - - - - - - - - 9-1

9.1 NMS and iMAP/AT Device Software Version Compatibility - - - - - - - - - - - - - - - - - - - -9-1

9.2 Configuring a New NMS with New Devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -9-2

10 Appendix - Enabling Anonymous FTP - - - - - - - - - - - - - - 10-1

10.1 Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -10-1

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AlliedView NMS Installation Guide (Table of Contents)

10.2 Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-1

10.3 Solaris - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-2

10.3.1 Creating the Anonymous FTP Account - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-2

10.3.2 Create the FTP Directory Tree - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-2

10.3.3 Configure Upload Permission on Solaris 9-10- - - - - - - - - - - - - - - - - - - - - - - - - 10-4

10.3.4 Test Anonymous FTP Service- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-4

10.3.5 Configure AlliedView NMS (if necessary) - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-4

10.3.6 Shell Commands - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-5

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TOC-3

TOC-4

AlliedView NMS Installation Guide (Table of Contents)

1. Preparing for Installation

1.1 Types of Installation

There are two basic types of AlliedView NMS installations: a full installation and an Upgrade Pack. A full installation is used when installing the NMS for the first time on a host machine. A full installation copi es all of the files required to run the NMS to your hard drive. The software is delivered on a CD-ROM., which contains the necessary files, documentation, and an installer program that steps you through the installation process.

AlliedView NMS Upgrade Packs are designed to upgrade your NMS to the next major software release. Upgrade packs are mandatory and may not be skipped.

Service Packs are designed to service your AlliedView NMS with software bug fixes and are optional. Service packs are inclusive of the previous SP so it is only necessary to apply the latest version. For example, if

SP 3 is latest version applying it will also apply the contents of SP 1 and SP 2. Available for use with your AlliedView NMS and HP OpenView is the AlliedView NMS Management Exten-

sions for HP OpenView, which is a set of extensions to HP OpenView that allow the AlliedView NMS to be accessed from the HP OpenView menu. It is a separate product that may be installed on the HP OpenView host machine once your AlliedView NMS is installed.

AlliedView NMS Installation Guide (Preparing for Installation)

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System Requirements

1.2 System Requirements

The system requirements for the AlliedView NMS are listed in the following table.

TABLE 1-1 AlliedView NMS System Requirements

Requirement Windows Solaris

AlliedView NMS 9.0 server OS: Windows 2003

Machine: Dell, IBM, etc. Processor: 1@3.4 GHz (2@3.6 GHz) RAM: 1 GB (4 GB) Disk: 40GB (RAID 5) Monitor: 1280x1024 resolution

Client to communicate with AlliedView NMS 9.0 server

Browser (Platform Independent)

OS: Windows 2000/2003/XP Processor: 1GHz minimum RAM: 512 Mb Minimum Monitor: 1280x1024 resolution Java JRE: 1.5.0_05 Explorer 6.0 and above Mozilla 1.7 and above

OS: Solaris 8, 9, or 10 Machine: Sun Fire V210 (V440) Processor: UltraSparc llli 1.34 GHz

(2@1.59 GHz)

RAM: 1 Gb (4 GB) Disk: 40 GB 15,000 RPM SCSI (RAID 5) Monitor: 1280x1024 resolution OS: Solaris 8, 9, or 10 Machine: Sun Blade V125 RAM: 512 MB Monitor: 1280x1024 resolution Java JRE: 1.5.0_05 Mozilla 1.7 and above

1.3 Getting Started

If you are not familiar with the AlliedView NMS, you may want to review the product documentation prior to installation to familiarize yourself with the AlliedView NMS. There are two user documents provided in addi tion to this Guide: the AlliedView NMS Administration Guide, and the NMS User Guide. The NMS Administra- tion Guide describes the tasks associated with the administration of the AlliedView NMS. The NMS User Guide describes the NMS user interface and how it is used. You may need to refer to the NMS Administration Guide during the installation process. Locate this document before you start.

Release Notes are provided with each installation CD. These notes contain important information regarding the release or Upgrade Pack you are installing. Before installing your AlliedView NMS software or Upgrade Pack, carefully review the Release Notes and follow any special instructions that may be provided.

Note: You may want to print the Release Notes for future reference.

The preparation required depends on the type of installation you are performing. If you are performing a full installation, refer to 1.4. If you are performing an Upgrade Pack installation, refer to 1.5.

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AlliedView NMS Installation Guide (Preparing for Installation)

Preparing for a Full Installation

1.4 Preparing for a Full Installation

Before starting the installation, you must verify that the host machine or machines on which you plan to install the AlliedView NMS meet the requirements described in Table 1-1. If any host machine upgrades are necessary, you must perform these upgrades prior to installing the AlliedView NMS. Upgrading host machines is not covered in this document. You will need to refer to the documentation provided with your host machines for these procedures. Do not install or upgrade the AlliedView NMS on a machine until the machine meets the stated requirements.

Caution: The AlliedView NMS server must have a static (rather than dynamic) IP address.

Otherwise, traps will not be routed correctly.

If the host machines meet the requirements, you are now ready to begin the installation process. An installation CD-ROM is provided with your AlliedView NMS. If you have not already done so, locate and unpack this CDROM.

Note: If you cannot find your CD-ROM, contact your Allied Telesis representative.

You are now ready to begin. If you are installing the NMS on a Windows platform, refer to 2.2. If you are installing the NMS on a Solaris platform, refer to 2.3.

Note: Only one version of the NMS may exist on the systems. Uninstall previous versions of the

NMS or use the Upgrade Pack process to upgrade.

1.5 Preparing for an Upgrade Installation

An Upgrade Pack is used to upgrade an existing NMS installation to the latest release. Upgrade packs are available at the Allied Telesis website. Contact your representative for an account.

To prepare for an Upgrade Pack installation, perform the following steps:

1. Retrieve the upgrade pack from the following website:

http://www.alliedtelesyn.com/support/software/restricted/login.aspx

2. Perform an NMS backup. Refer to the NMS Administration Guide for instructions.

3. Shut down the NMS clients as well as the server. Refer to Chapter 6.

You are now ready to install the NMS Upgrade Pack. Refer to Chapter 4.

1.6 Preparing for Allied Telesis Management Extensions for HP OpenView

The Allied Telesis Management Extensions for HP Openview is a set of extensions to HP OpenView (HPOV) to allow the HPOV to identify, monitor and manage Allied Telesis devices. Advanced device-specific and network management functions are provided by the AlliedView NMS.

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Preparing for Allied Telesis Management Extensions for HP OpenView

The Extension feature is not installed on the same machine as the AlliedView NMS. It should be installed on the machine having HPOV. Refer to the Installation Guide for AlliedView NMS Extensions for HP OpenView.

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AlliedView NMS Installation Guide (Preparing for Installation)

2. Installation - Single Server

BE / FE Server (1)

Clients (5)

Managed Elements

2.1 Overview

In the single server (default) configuration, the AlliedView NMS software is loaded on one server, which provides both Back End (BE) and Front End (FE) functionality.

Note: Anonymous FTP is used by the NMS to manage certain devices, and therefore must be

enabled on the server. Refer to Appendix A for instructions.

FIGURE 2-1 Single Server Configuration

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Installing on a Windows Platform

2.2 Installing on a Windows Platform

To install the AlliedView NMS on a Windows platform, follow these steps.

1. Insert the Windows installation CD-ROM in the CD-ROM drive. After approximately 60 seconds, the

InstallShield

Wizard Installer screen will appear, as shown in the following figure.

FIGURE 2-2 AlliedView NMS Installation Wizard Screen

2. On the Installer screen, click Next. This will display the license agreement page shown in the following fig-

ure.

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AlliedView NMS Installation Guide (Installation - Single Server)

Installing on a Windows Platform

FIGURE 2-3 AlliedView NMS Installation Wizard License Agreement

3. Carefully read the license agreement, click the I accept the terms of the license agreement radio button, and

then click Next.

Note: If you do not wish to proceed with the installation, click Cancel to exit.

The next screen will specify the installation directory.

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Installing on a Windows Platform

4. Although you can change this directory, it is highly recommended that you use the default directory pro-

vided. Click Next.

5. The next screen displays the selected installation directory and indicates the total size of the installation (in

Mb). If you need to make a change, click Back and make the change. If you wish to exit, click Cancel. Otherwise, click Next.

6. This will display the installation progress window shown in the following figure.

FIGURE 2-4 AlliedView NMS Installation Wizard Installation Progress

The progress bar tracks the progress of the installation. It will take a few minutes for the installation to complete. When the installation completes, the next window, shown in the following figure, will appear.

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AlliedView NMS Installation Guide (Installation - Single Server)

Installing on a Windows Platform

FIGURE 2-5 AlliedView NMS Installation Wizard File Installation

7. This window prompts you to choose whether to install the AlliedView NMS as a Windows service, which

allows the AlliedView NMS to automatically start up on Windows startup and shut down on Windows shutdown.

Note: It is highly

AlliedView NMS Installation Guide (Installation - Single Server)

recommended that you install the AlliedView NMS as a Windows Service.

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Installing on a Solaris Platform

Select Yes if you want the AlliedView NMS as a service. Otherwise select No. Click Next. The next window will appear.

8. The next screen will confirm the successful installation of the AlliedV iew NMS. Complete the process as fol-

lows:

1. Click Next. The next window will appear.

2. The next window will ask you whether you want to restart your computer now or at a later time. If you

want to restart now, select Yes. Otherwise, select No.

Note: If you selected Yes, your computer will restart when you click Finish. Before restarting your

computer, if you have any Windows applications open other than the AlliedView NMS Installation Wizard, close them now. If you selected No, this is not necessary as a restart will not occur.

3. Click Finish to complete the process.

4. If you selected Yes to restart in the previous window, when your computer restarts, you will get the

AlliedView NMS Client logon window. If you want to log in, enter root as the username and public as the password, and then click Connect. Otherwise, click Cancel to terminate the login process.

Note: The InstallShield adds the NMS Client startup program to your Windows Startup menu, which

means the client will start automatically when a user logs into Windows.

5. If you do not want the client to start automatically, remove AlliedView NMS Client from your Windows

Startup menu by right-clicking on it, and then selecting Delete from the pop-up menu.

You have completed the installation process. To start the AlliedView NMS, refer to Chapter 5.

2.3 Installing on a Solaris Platform

To install the AlliedView NMS on a Solaris platform, follow these steps:

1. On the machine on which the AlliedView NMS is to be installed, log in as root or as a user with root privi-

leges.

2. Insert the installation Solaris CD-ROM into the CD-ROM drive.

3. Start the Wizard manually by executing the AlliedViewNMS_x_x_Sol.bin file.

Note: The Solaris Installer requires 1.5 GB of temporary disk space to properly complete the

installation process. It is recommended the best performance first copy the Installer ( location. For example:

% AlliedViewNMS_9_0_Sol.bin -is:tempdir /tmp -is:log /tmp/nmslog

4. Once the Installation Wizard starts, follow the instructions provided by the Installation Wizard. The instruc-

tions are identical to those provided during the installation on the Windows platform. For specific information on following the Wizard instructions, refer to Chapter 2.

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AlliedView NMS Installation Guide (Installation - Single Server)

/tmp directory is used for this purpose. Also, for

AlliedViewNMS_x_x_Sol.bin) to a hard drive

Installing on a Solaris Platform

Note: The default installation directory for the AlliedView NMS on the Solaris platform is /opt/

AlliedViewNMS. Although you can change this directory, it is highly recommended that you

use the default directory provided.

Note: Prior to release 7.0 the path was /opt/TelesynNMS.

5. Once installation is complete, start the AlliedView NMS. Refer to Chapter 5.

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