Allied Telesis AT-TQ4400E operation manual

AT-TQ4400e

Outdoor Wireless Access Point with IEEE802.11a/b/g/n/ac Dual Radio

Installation Guide

613-002195 Rev. A

Copyright  2015 Allied Telesis, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc. Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners. Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of such damages.

Electrical Safety and Emissions

Caution

Avertissement

Standards

This product meets the following standards:

Federal Communications Commission Interference Statement

Declaration of Conformity

Manufacturer Name: Allied Telesis, Inc. Declares that the product: Wireless access point with PoE+ powered device function Model Number: AT-TQ4400e

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.  E80

Avertissement de la FCC: Les changements ou modifications non expressément approuvés par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser cet équipement.  E80

This transmitter must not be co-located or operating in conjunction with any other antenna or

Note

transmitter.

The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 32cm between the radiator & your body.

European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment

This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.

For additional regulatory statements, refer to Appendix B, ”Regulatory Statements” on page

49.

Safety and Electromagnetic Emissions Certificates

Standard Compliance

 RoHs compliant  European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council

of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.)

Certificates

 CE  FCC/IC  RCM  Wi-Fi CERTIFIED

Electromagnetic Compatibility (EMC)

 EN 301 489-1  EN 301 489-17  EN 55022  EN 55024  EN 61000-3-2  EN 61000-3-3  EN 61000-4-2  EN 61000-4-3  EN 61000-4-4  EN 61000-4-5  EN 61000-4-6  EN 61000-4-8  EN 61000-4-11  AS/NZS CISPR 22  FCC 47 CFR Part 15, Subpart B  ICES-003

Radio Equipment

 EN 300 328  EN 301 893  AS/NZS 4268  FCC 47 CFR Part 15, Subpart C  FCC 47 CFR Part 15, Subpart E  RSS247  RSS-Gen  RSS-102  FCC: OET Bulletin No. 65 Supplement C  EN 50385

Safety

 EN 60950-1  IEC 60950-1  TUV-T  UL 60950-1  UL 60950-22

CAN/CSA C22.2 No. 60950-1-07

  CAN/CSA-C22.2 No. 60950-22-07  IEC 60950-22  IEC 60529

Translated Safety Statements

Important: The  indicates that a translation of the safety statement is available in a PDF document titled Translated Safety Statements on the Allied Telesis website at www.alliedtelesis.com/support.

Preface ..............................................................................................................................................................9

Safety Symbols Used in this Document ..................................................................................................... 10

Contacting Allied Telesis............................................................................................................................ 11

Chapter 1: Product Description ................................................................................................................... 13

Overview .................................................................................................................................................... 14

Features..................................................................................................................................................... 16

LAN Port..................................................................................................................................................... 18

Power over Ethernet (PoE).................................................................................................................. 18

Connector Type ................................................................................................................................... 18

Speed .................................................................................................................................................. 18

Duplex Mode ....................................................................................................................................... 18

Automatic MDIX Detection .................................................................................................................. 18

Port Pinouts ......................................................................................................................................... 19

Cable Specifications................................................................................................................................... 20

Cable Requirements............................................................................................................................ 20

Maximum Distance .............................................................................................................................. 20

Chapter 2: Installing the Access Point ........................................................................................................ 21

Reviewing Safety Precautions ................................................................................................................... 22

Unpacking the AT-TQ4400e Access Point................................................................................................. 24

Attaching the Ground Cable to the Access Point ....................................................................................... 26

Guidelines............................................................................................................................................ 26

What to Prepare for Attaching the Ground Cable................................................................................ 26

Attaching the Ground Cable to the Access Point ................................................................................ 26

Connecting the Access Point with the Ethernet Cable............................................................................... 28

Installing the Access Point on a Wall ......................................................................................................... 30

Guidelines............................................................................................................................................ 30

What to Prepare for Wall Installation ................................................................................................... 30

Installing the Access Point on a Concrete Wall ................................................................................... 30

Installing the Access Point on a Regular Wall ..................................................................................... 32

Installing the Access Point on a Pole......................................................................................................... 34

What to Prepare for Pole Installation................................................................................................... 34

Installing the Access Point on a Pole .................................................................................................. 34

Attaching the Antennas to the Access Point .............................................................................................. 37

Starting the Initial Management Session on the Access Point................................................................... 38

Starting the Initial Management Session without a DHCP Server ....................................................... 38

Starting the Initial Management Session with a DHCP Server ............................................................ 39

Setting the Country Setting ........................................................................................................................ 41

Appendix A: Technical Specifications ........................................................................................................ 43

Physical Specifications............................................................................................................................... 43

Environmental Specifications..................................................................................................................... 43

Power Specifications.................................................................................................................................. 44

LAN Port..................................................................................................................................................... 45

Safety and Electromagnetic Emissions Certifications ................................................................................ 47

Contents

Appendix B: Regulatory Statements ........................................................................................................... 49

Federal Communication Commission Interference Statement ...................................................................50

Industry Canada Statement........................................................................................................................ 52

Europe - EU Declaration of Conformity ......................................................................................................55

Europe – EU Declaration of Conformity...............................................................................................55

Preface

This guide contains the hardware installation instructions for the AT-TQ4400e Outdoor Wireless Access Point. This preface contains the following sections:

 “Safety Symbols Used in this Document” on page 10  “Contacting Allied Telesis” on page 11

Preface

Note

Caution

Warning

Safety Symbols Used in this Document

This document uses the following conventions.

Notes provide additional information.

Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data.

Warnings inform you that performing or omitting a specific action may result in bodily injury.

Contacting Allied Telesis

If you need assistance with this product, you may contact Allied Telesis technical support by going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/support. You can find links for the following services on this page:

 24/7 Online Support — Enter our interactive support center to

search for answers to your product questions in our knowledge database, check support tickets, learn about Return Merchandise Authorizations (RMAs), and contact Allied Telesis technical experts.

 USA and EMEA phone support — Select the phone number that

best fits your location and customer type.

 Hardware warranty information — Learn about Allied Telesis

warranties and register your product online.

 Replacement Services — Submit an RMA request via our

interactive support center.

AT-TQ4400e Outdoor Wireless Access Point Installation Guide

 Documentation — View the most recent installation and user

guides, software release notes, white papers, and data sheets for your products.

 Software Downloads — Download the latest software releases for

your managed products.

For sales or corporate information, go to www.alliedtelesis.com/ purchase.

Preface

Chapter 1

Product Description

This chapter describes the hardware components of the AT-TQ4400e Wireless Access Point. This chapter contains the following sections:

 “Overview” on page 14  “Features” on page 16  “LAN Port” on page 18  “Cable Specifications” on page 20

Chapter 1: Product Description

5GHz Antenna Connector

2.4GHz Antenna Connector

LAN Port

5GHz Antenna Connector

2.4GHz Antenna Connector

Overview

The AT-TQ4400e Access Point is an enterprise-class wireless access point designed to expand wireless networks to outdoor venues, such as ski and beach resorts, sports arenas, college and corporate campuses. The access point comes with one PoE+ capable LAN port to connect to the network as well as the power supply.

The top panel components of the AT-TQ4400e Access Point are illustrated in Figure 1.

Figure 1. AT-TQ4400e Access Point Antenna Panel Top

The bottom panel components of the AT-TQ4400e Access Point are illustrated in Figure 2.

Figure 2. AT-TQ4400e Access Point Antenna Panel Bottom

Figure 3 on page 15 shows the side view of the AT-TQ4400e Access Point.

AT-TQ4400e Outdoor Wireless Access Point Installation Guide

Note

Gore® vent

Figure 3. AT-TQ4400e Access Point Side Panel

The components are listed in Table 1.

Table 1. Components of the Access Point

Component Description

5 GHz Antenna Connector

2.4 GHz Antenna Connector

N-type female connector for the 5 GHz antenna

N-type female connector for the 2.4 GHz antenna

LAN 1 Port (PoE Input) The LAN port connects the access point to

your wired network. It supports PoE+. The PoE+ capable LAN port is the only way to supply power to this access point. You must connect this LAN port to a PoE switch.

Gore® vent The vent equalizes housing pressures,

protects against dirt, dust, humidity and water, and reduces condensation.

Do not remove the Gore® vent plug from the access point.

Chapter 1: Product Description

Features

The main features of the product are listed here:

 Dual radio: 2.4 GHz and 5 GHz  IEEE 802.11a/b/g/n/ac  2x2:2ss MIMO  Maximum capacity 2.4 GHz: 300 Mbps  Maximum capacity 5 GHz: 867 Mbps  Wireless Distribution System (WDS) bridges  Access point clustering  Rogue access point detection  Multiple SSIDs  One 10/100/1000Base-T Ethernet port with Auto-Negotiation, auto

MDI/MDIX, and IEEE 802.3at Power over Ethernet (PoE+)

 IEEE 802.3 (10Base-T), IEEE 802.3u (100Base-TX), and IEEE

802.3ab (1000Base-T) compliance on the Ethernet port

 MAC address filtering for wireless access security  Broadcast and multicast rate limiting  Virtual access points for multiple broadcast domains  DHCP client  RADIUS accounting with external RADIUS server  Network Time Protocol (NTP) client  Domain name server (DNS) client  IEEE 802.1x authentication  WPA-Personal and WPA-Enterprise with WPA, WPA2, TKIP, and

CCMP (AES) authentication and encryption

 Static WEP encryption  HTTP and HTTPS web browser management  SNMPv1 and v2c management  Quality of Service  Event log

 Syslog client  Tx Power Control (TPC)  Outdoor installation on a wall or pole  Antenna connectors with surge protection  N-type female antenna connectors for replacing antennas

AT-TQ4400e Outdoor Wireless Access Point Installation Guide

 Metallic chassis with plastic cover to repel ultraviolet (UV) radiation

from the sun

Chapter 1: Product Description

Note

LAN Port

The AT-TQ4400e wireless access point has one LAN port to connect to your Local Area Network (LAN), typically through an Ethernet switch.

Power over

Ethernet (PoE)

The AT-TQ4400e Access Point supports Power over Ethernet Plus (PoE+) on the LAN port. The access point is a PoE+ class 4 powered device with a maximum power consumption of 16 watts. When the port is connected to a PoE+ Ethernet switch, the access point receives its power over the network cable that carries the network traffic. The LAN port is the only way to supply the power to the device.

Connector Type The LAN port has an eight-pin RJ45 connector. The port uses four pins at

10 or 100 Mbps and all eight pins at 1000 Mbps. The pin assignments are listed in “LAN Port” on page 45.

Speed The LAN port can operate at 10, 100, or 1000 Mbps. The speed is set

automatically with Auto-Negotiation. You cannot disable Auto-Negotiation on the port.

The LAN port should be connected to a network device that also adjusts its speed with Auto-Negotiation. If the network device does not support Auto-Negotiation, the LAN port operates at 10 Mbps, which may reduce network performance.

Duplex Mode The LAN port can operate in either half- or full-duplex mode at 10 or 100

Mbps, and full-duplex mode at 1000 Mbps. The port is IEEE 802.3ucompliant and uses Auto-Negotiation to set the duplex mode. (You cannot disable Auto-Negotiation on the port.)

The LAN port should be connected to a network device that also sets its duplex mode with Auto-Negotiation. If the network device does not support Auto-Negotiation, the LAN port operates at halfduplex mode. This may result in a duplex mode mismatch if the network device is operating at full duplex.

Automatic MDIX

Detection

The 10/100/1000 Mbps twisted-pair port is IEEE 802.3ab compliant and features automatic MDIX detection when operating at 10 or 100 Mbps. (Automatic MDIX detection does not apply to 1000 Mbps.) This feature automatically configures the port to MDI or MDI-X depending on the wiring configuration of the port on the Ethernet switch.

+ 40 hidden pages