Allied Telesis AT-TQ3600 User Manual

AT-TQ3600

Enterprise-class Wireless Access Point with IEEE802.11a/b/g/n Dual Radio

Installation Guide

613-001863 Rev. A

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promote products derived from this software without specific prior written permission.

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Copyright (c) [dates as appropriate to package] by The Regents of the University of California - All rights reserved. Copyright (c) 2000-2003 by Intel Corporation - All rights reserved. Copyright (c) 1997-2003, 2004 by Thomas E. Dickey <dickey@invisible-island.net> - All rights reserved. Copyright (c) 2001-2009 by Brandon Long (ClearSilver is now licensed under the New BSD License.) Copyright (c) 1984-2000 by Carnegie Mellon University - All rights reserved. Copyright (c) 2002,2003 by Matt Johnston - All rights reserved. Copyright (c) 1995 by Tatu Ylonen <ylo@cs.hut.fi> - All rights reserved. Copyright 1997-2003 by Simon Tatham. Portions copyright by Robert de Bath, Joris van Rantwijk, Delian Delchev, Andreas Schultz, Jeroen Massar, Wez Furlong, Nicolas Barry, Justin Bradford, and CORE SDI S.A. Copyright (c) 1989, 1991 by Free Software Foundation, Inc. (GNU General Public License, Version 2, June 1991). Copyright (c) 2002-2005 by Jouni Malinen <jkmaline@cc.hut.fi> and contributors. Copyright (c) 1991, 1999 by Free Software Foundation, Inc. (GNU Lesser General Public License, Version 2.1, February 1999). Copyright (c) 1998-2002 by Daniel Veillard - All rights reserved. Copyright (c) 1998-2004 by The OpenSSL Project - All rights reserved. Copyright (c) 1995-1998 by Eric Young (eay@cryptsoft.com) - All rights reserved.

This product also includes software licensed under the GNU General Public License available from:

http://www.gnu.org/licenses/gpl2.html

Allied Telesis is committed to meeting the requirements of the open source licenses including the GNU General Public License (GPL) and will make all required source code available.

If you would like a copy of the GPL source code contained in this product, please send us a request by registered mail including a check for US$15 to cover production and shipping costs, and a CD with the GPL code will be mailed to you.

GPL Code Request Allied Telesis Labs (Ltd) PO Box 8011 Christchurch, New Zealand

No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.

Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.

Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of such damages.

Electrical Safety and Emissions Standards

This product meets the following standards.

Federal Communications Commission Interference Statement

Declaration of Conformity Manufacturer Name: Allied Telesis, Inc. Declares that the product: Wireless access point with PoE powered device function Model Numbers: AT-TQ3600; AT-TQ3600-01

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 21cm between the radiator & your body.

Note

European Union Restriction of the Use of Certain Hazardous Substances

(RoHS) in Electrical and Electronic Equipment

This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.

For additional regulatory statements, refer to Appendix B, ”Regulatory Statements” on page

63.

Safety and Electromagnetic Emissions Certificates

Standard Compliance

RoHs compliant European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.)

Certificates CE

EAC FCC/IC KC RCM SRMC Wi-Fi CERTIFIED

Electromagnetic Compatibility (EMC)

EN 301 489-1 EN 301 489-17 EN 55022 EN 55024 EN 61000-3-2 EN 61000-3-3 EN 61000-4-2 EN 61000-4-3 EN 61000-4-4 EN 61000-4-5 EN 61000-4-6 EN 61000-4-11 AS/NZS CISPR 22 FCC 47 CFR Part 15, Subpart B ICES-003

Medical (EMC) EN 60601-1-2

Radio Equipment EN 300 328

EN 301 893 AS/NZS 4268 FCC 47 CFR Part 15, Subpart C FCC 47 CFR Part 15, Subpart E FCC part 2 RSS210 RSS-Gen RSS-102

Safety EN 60950-1

IEC 60950-1 TUV-T UL 60950-1 UL 2043 (For AT-TQ3600-01 only)

Suitable for use in environmental air space in accordance with Section 300-22(C) of the National Electrical Code, and Sections 2-128, 12010(3), and 12-100 of the Canadian Electrical Code Part 1, CSA C22.1.

Translated Safety Statements

Important: The  indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” on the Allied Telesis website at www.alliedtelesis.com/support/documentation. To view all the current documentation for the product, select the model number from the Product pull-down menu or enter the model name in the Search field.

Preface ............................................................................................................................................................13

Safety Symbols Used in this Document ...........................................................................................................14

Contacting Allied Telesis ..................................................................................................................................15

Chapter 1: Overview ...................................................................................................................................... 17

Features ...........................................................................................................................................................18

Front and Rear Panels .....................................................................................................................................19

LAN Port ........................................................................................................................................................... 21

Power over Ethernet ..................................................................................................................................21

Connector Type..........................................................................................................................................21

Speed.........................................................................................................................................................21

Duplex Mode..............................................................................................................................................21

Maximum Distance.....................................................................................................................................21

Cable Requirements ..................................................................................................................................21

Automatic MDIX Detection.........................................................................................................................22

Port Pinouts................................................................................................................................................22

LEDs.................................................................................................................................................................23

Reset Button.....................................................................................................................................................24

Chapter 2: Installing the Access Point ........................................................................................................25

Reviewing Safety Precautions..........................................................................................................................26

Unpacking the AT-TQ3600 Access Point .........................................................................................................28

Installing the Access Point on a Table..............................................................................................................29

Installing the Access Point on a Wall or Ceiling ...............................................................................................33

Guidelines ..................................................................................................................................................33

Removing the Bottom Panel from the Access Point ..................................................................................37

Installing the Bottom Panel on a Wall or Ceiling ........................................................................................ 40

Installing the Access Point on the Bottom Panel........................................................................................42

Installing Anti-theft Devices ..............................................................................................................................50

Starting the Initial Management Session on the Access Point ......................................................................... 51

Starting the Initial Management Session with a Direct Connection............................................................52

Starting the Initial Management Session without a DHCP Server .............................................................53

Starting the Initial Management Session with a DHCP Server ..................................................................53

Setting the Country Setting...............................................................................................................................55

Appendix A: Technical Specifications ........................................................................................................ 57

Physical Specifications .....................................................................................................................................57

Environmental Specifications ...........................................................................................................................57

Power Specifications ........................................................................................................................................ 58

LAN Port ........................................................................................................................................................... 59

Safety and Electromagnetic Emissions Certifications ......................................................................................61

Appendix B: Regulatory Statements ........................................................................................................... 63

Federal Communication Commission Interference Statement .........................................................................64

Industry Canada Statement..............................................................................................................................66

Europe - EU Declaration of Conformity ............................................................................................................68

Contents

Figures

Figure 1: Components on the Front and Rear Panels..................................................................................... 19

Figure 2: AT-TQ0091 AC/DC Power Adapter.................................................................................................. 28

Figure 3: Installing the Rubber Feet ................................................................................................................ 29

Figure 4: Connecting the Network Cable for Table or Desktop Installation ..................................................... 30

Figure 5: Connecting the Power Cable from the AT-TQ0091 AC/DC Adapter................................................ 31

Figure 6: Removing an AC Plug from the AT-TQ0091 AC/DC Power Adapter ............................................... 31

Figure 7: Installing an AC Plug on the AT-TQ0091 AC/DC Power Adapter .................................................... 32

Figure 8: Ventilation Slot ................................................................................................................................. 33

Figure 9: Wall Orientations .............................................................................................................................. 34

Figure 10: Heat Sinks ...................................................................................................................................... 35

Figure 11: Screw Holes on the Bottom Panel of the AT-TQ3600 Bracket....................................................... 36

Figure 12: Hole Dimensions ............................................................................................................................ 36

Figure 13: Opening Front Panel ...................................................................................................................... 37

Figure 14: Loosening the Captive Screw......................................................................................................... 38

Figure 15: Opening the Bottom Panel ............................................................................................................. 39

Figure 16: Removing the Bottom Panel from the Wireless Access Point........................................................ 40

Figure 17: Marking the Locations of the Bottom Panel Holes on the Wall or Ceiling ...................................... 41

Figure 18: Attaching the Bottom Panel to the Wall or Ceiling.......................................................................... 42

Figure 19: Installing the Access Point on the Bottom Panel............................................................................ 43

Figure 20: Connecting the Network Cable that is External to the Wall ............................................................ 44

Figure 21: Attaching the Network Cable through the Wall Opening ................................................................ 45

Figure 22: Connecting the DC Cable from the AT-TQ0091 Power Adapter.................................................... 46

Figure 23: Closing the Access Point over the Bottom Panel ........................................................................... 47

Figure 24: Tightening the Captive Screw ........................................................................................................ 48

Figure 25: Holes for Anti-theft Devices............................................................................................................ 50

Figure 26: Logon Window................................................................................................................................ 52

Figure 27: Modify Wireless Settings Window .................................................................................................. 55

Figure 28: Pin Numbers for the RJ-45 Connector on the LAN Port................................................................. 59

List of Figures

Tables

Table 1. Components on the Front and Rear Panels ..................................................................................... 20

Table 2. Twisted Pair Cable for the LAN Port ................................................................................................. 22

Table 3. LEDs on the AT-TQ3600 Access Point ............................................................................................ 23

Table 4. AT-TQ3600 Physical Specifications ................................................................................................. 57

Table 5. Environmental Specifications ........................................................................................................... 57

Table 6. AT-TQ3600 Maximum Power Consumption ..................................................................................... 58

Table 7. AT-TQ0091 Power Adapter .............................................................................................................. 58

Table 8. LAN Port Specifications .................................................................................................................... 59

Table 9. MDI Pin Signals (10Base-T or 100Base-TX) .................................................................................... 59

Table 10. MDI-X Pin Signals (10Base-T or 100Base-TX) .............................................................................. 59

Table 11. 1000Base-T Connector Pinouts ..................................................................................................... 60

Table 12. Safety and Electromagnetic Emissions Certificates ....................................................................... 61

List of Tables

Preface

This guide contains the hardware installation instructions for the ATTQ3600 Wireless Access Point. This preface contains the following sections:

 “Safety Symbols Used in this Document” on page 14  “Contacting Allied Telesis” on page 15

Preface

Note

Caution

Warning

Safety Symbols Used in this Document

This document uses the following conventions.

Notes provide additional information.

Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data.

Warnings inform you that performing or omitting a specific action may result in bodily injury.

Contacting Allied Telesis

If you need assistance with this product, you may contact Allied Telesis technical support by going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/support. You can find links for the following services on this page:

 24/7 Online Support — Enter our interactive support center to

search for answers to your product questions in our knowledge database, to check support tickets, to learn about RMAs, and to contact Allied Telesis technical experts.

 USA and EMEA phone support — Select the phone number that

best fits your location and customer type.

 Hardware warranty information — Learn about Allied Telesis

warranties and register your product online.

 Replacement Services — Submit a Return Merchandise

Authorization (RMA) request via our interactive support center.

AT-TQ3600 Wireless Access Point Installation Guide

 Documentation — View the most recent installation and user

guides, software release notes, white papers, and data sheets for your products.

 Software Downloads — Download the latest software releases for

your managed products.

For sales or corporate information, go to www.alliedtelesis.com/ purchase.

Preface

Chapter 1 Overview

This chapter describes the hardware components of the AT-TQ3600 Wireless Access Point. This chapter contains the following sections:

 “Features” on page 18  “Front and Rear Panels” on page 19  “LAN Port” on page 21  “LEDs” on page 23  “Reset Button” on page 24

Chapter 1: Overview

Features

The main features of the product are listed here:

 Independent 2.4 and 5 GHz radios  IEEE 802.11a/b/g  IEEE 802.11n 3x3:3 MIMO with internal antennas  Data rate of 450 Mbps for the 2.4 GHz radio  Data rate of 450 Mbps for the 5 GHz radio  Wireless Distribution System (WDS) bridges  Access point clustering  Rogue access point detection  Multiple SSIDs  One 10/100/1000Base-T Ethernet port with Auto-Negotiation, auto

MDI/MDIX, and IEEE 802.3af Power over Ethernet (PoE)

 IEEE 802.3 (10Base-T), IEEE 802.3u (100Base-TX), and IEEE

802.3ab (1000Base-T) compliance on the Ethernet port

 MAC address filtering for wireless access security  Broadcast and multicast rate limiting  Virtual access points for multiple broadcast domains  DHCP client  RADIUS accounting with external RADIUS server  Network Time Protocol (NTP) client  Domain name server (DNS) client  IEEE 802.1x authentication  WPA-Personal and WPA-Enterprise with WPA, WPA2, TKIP, and

CCMP (AES) authentication and encryption

 Static WEP encryption  HTTP and HTTPS web browser management  SNMPv1 and v2c management  Quality of Service  Event log

 Syslog client  Table, wall, or ceiling installation

Front and Rear Panels

Reset Button

Console Port

Holes for Antitheft Devices

DC Power Connector

LAN Connector

The components of the unit are illustrated in Figure 1.

AT-TQ3600 Wireless Access Point Installation Guide

Figure 1. Components on the Front and Rear Panels

Chapter 1: Overview

The components are listed in Table 1.

Table 1. Components on the Front and Rear Panels

Field Description

Holes for anti-theft devices Holes for a padlock and Torx screw. For

information, refer to “Installing Anti-theft Devices” on page 50

Console Port The Console Port is for manufacturing

purposes only.

Reset Button The Reset button returns the parameter

settings on the access point to their default settings. For information, refer to “Reset Button” on page 24.

LAN Port The LAN port connects the access point

to your wired network. It supports PoE. If you connect the port to an Ethernet switch that supports PoE, you do not have to use the AC/DC adapter to power the device. For information, refer to “LAN Port” on page 21

DC Power Connector This connector is for the AT-TQ0091

Power Adapter. The access point can be powered with PoE on the LAN port or the power adapter. The AT-TQ0091 Power Adapter does not come with the access point. It has to be ordered separately from Allied Telesis.

LAN Port

Note

AT-TQ3600 Wireless Access Point Installation Guide

The LAN port is used to connect the device to your Local Area Network (LAN), typically through an Ethernet switch.

Power over

Ethernet

The AT-TQ3600 Access Point supports Power over Ethernet on the LAN port. The unit is a PoE class 3 powered device with a maximum power consumption of 11.4 watts. When the port is connected to an PoE Ethernet switch, the unit receives its power over the network cable that carries the network traffic. If you use the PoE feature, you do not need to use the AC/ DC power adapter that comes with the access point.

Connector Type The LAN port has an 8-pin RJ-45 connector. The port uses four pins at 10

or 100 Mbps and all eight pins at 1000 Mbps. The pin assignments are listed in “LAN Port” on page 59.

Speed The port can operate at 10, 100, or 1000 Mbps. The speed is set

automatically with Auto-Negotiation. You cannot disable Auto-Negotiation.

The LAN port should be connected to a network device that also adjusts its speed with Auto-Negotiation. If the network device does not support Auto-Negotiation, the LAN port operates at 10 Mbps, which may reduce network performance.

Duplex Mode The LAN port can operate in either half- or full-duplex mode at 10 or 100

Mbps, and full-duplex mode at 1000 Mbps. The port is IEEE 802.3ucompliant and uses Auto-Negotiation to set the duplex mode. You cannot disable Auto-Negotiation on the port.

Maximum

Distance

Cable

Requirements

The LAN port should be connected to a network device that also sets its duplex mode with Auto-Negotiation. If the network device does not support Auto-Negotiation, the LAN port operates at halfduplex mode. This may result in a duplex mode mismatch if the network device is operating at full duplex.

The port has a maximum operating distance of 100 meters (328 feet).

The cable requirements for the LAN port are listed in Table 2 on page 22.

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