Allied Telesis AT-TQ2403 User Manual

AT-TQ2403

IEEE 802.11abgh, Dual Radio,

Enterprise Wireless Access Point

Installation Guide

PN 613-00157 Rev. A

2 AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide

Copyright © 2009 Allied Telesis, Inc.

All rights reserved. No part of this publication may be reproduced without prior written permission from Allied
Telesis, Inc.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a
registered trademark of Netscape Communications Corporation. All other product names, company names, logos
or other designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this
document without prior written notice. The information provided herein is subject to change without notice. In no
event shall Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever,
including but not limited to lost profits, arising out of or related to this manual or the in formation contained herein,
even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of such damages.

AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point I nstallation Guide 3

SAFETY NOTICE

9 Do not open service or change any component.
9 Only qualified technicians are allowed to service the equipment.
9 Observe safety precautions to avoid electric shock
9 Check voltage before connecting to the power supply.

Connecting to the wrong voltage will damage the equipment.

LIMITATION OF LIABILITY AND DAMAGES

THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE
MANUFACTURER AND MANUFACTURER’S RESELLERS (COLLECTIVELY REFERRED TO AS
“THE SELLERS”) DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
OR ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF
PERFORMANCE, OR USAGE OF TRADE. IN NO EVENT WILL THE SELLERS BE LIABLE FO R
DAMAGES OR LOSS, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL
WILFUL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL, DAMAGES,
DAMAGES FOR LOSS OF BUSINESS PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF
ANY CUSTOMER OR ANY THIRD PARTY ARISING OUT OF THE USE OR THE INABILITY
TO USE THE PRODUCT OR THE SOFTWARES, INCLUDING BUT NOT LIMITED TO THOSE
RESULTING FROM DEFECTS IN THE PRODUCT OR SOFTWARE OR DOCUMENTATION,
OR LOSS OR INACCURACY OF DATA OF ANY KIND, WHETHER BASED ON CONTRACT,
TORT OR ANY OTHER LEGAL THEORY, EVEN IF THE PARTIES HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE PRODUCT OR ITS SOFTWARE IS ASSUMED BY CUSTOMER.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO THE PARTIES. IN NO
EVENT WILL THE SELLERS’ TOTAL CUMULATIVE LIAB ILITY OF EACH AND EVER Y KIND IN
RELATION TO THE PRODUCT OR ITS SOFTWARE EXCEED THE AMOUNT PAID BY

CUSTOMER FOR THE PRODUCT.

4 AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide

ELECTRICAL SAFETY AND EMISSIONS STANDARDS

This product meets the following standards.

U.S. Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate this equipment.
For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor environment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.

Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiat or & your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are f irmware programmed at
the factory to match the intended destination. The firmware setting is not accessible by the end user.

Canadian Department of Communications

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any in terference received, includin g interference that m ay cause
undesired operation.

Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth fo r an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Caution: The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to

co-channel mobile satellite systems.
High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz and these radars
could cause interference and/or damage to LE-LAN devices.
This device has been designed to operate with an antenna having a maximum gain of 2.43 dB. Antenna having a higher gain is strictly
prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

CE Marking Warning

This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The follo wing test methods have been applied
in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC:

EN60950-1: 2006

Safety of Information Technology Equipment

EN 50385: 2002

Product standard to demonstrate the compliance of radio base stations and fixed terminal stations for wireless telecommunication
systems with the basic restrictions or the reference levels related to human exposure to radio frequency electromagnetic fields
(110MHz - 40 GHz) - General public

EN 300 328 V1.7.1 (2006-10)

Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband transmission systems; Data transmission equipment
operating in the 2,4 GHz ISM band and using wide band modulation t echniques; Harmonized EN covering essential requirements under
article 3.2 of the R&TTE Directive

EN 301 893 V1.4.1: (2007-07)

AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point I nstallation Guide 5

Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN covering essential requirements of
article 3.2 of the R&TTE Directive

EN 301 489-1 V1.8.1 (2008-04)

Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment
and services; Part 1: Common technical requirements

EN 301 489-17 V1.3.2 (2008-04)

Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment
and services; Part 17: Specific conditions for 2,4 GHz wideband transmission syst ems , 5 GHz high performance RLAN equipment and
5,8GHz Broadband Data Transmitting Systems.
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries,
except in France and Italy where restrictive use applies.
In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device
for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services.
This device may not be used for setting up outdoor radio links in France and in some areas the RF o utput power may be limited to 10
mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should contact the national spectrum
authority in France.

6 AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide

CONTENTS

Preface..............................................................................................................................................................................8

Purpose of This Guide...........................................................................................................................................8

How This Guide is Organized..............................................................................................................................8

Document Conventions........................................................................................................................................8

Contacting Allied Telesis..............................................................................................................................................9

Online Support........................................................................................................................................................9

Email and Telephone Support..............................................................................................................................9

Warranty..................................................................................................................................................................9

Where to Find Web-based Guides.....................................................................................................................9

Returning Products.................................................................................................................................................9

Sales or Corporate Information..........................................................................................................................9

Management Software Updates...........................................................................................................................9

Tell Us What You Think.......................................................................................................................................9

Chapter 1: Overview...................................................................................................................................................10

Features...................................................................................................................................................................10

Front and Back Panels..........................................................................................................................................10

LEDs.........................................................................................................................................................................11

Chapter 2: Installation........................................................................................................ .........................................12

Reviewing Safety Precautions.............................................................................................................................12

Installation Guidelines..........................................................................................................................................12

Unpacking the Access Point................................................................................................................................14

Antennas Installation............................................................................................................................................14

Using the Access Point on a Desktop..............................................................................................................15

Mounting an Access Point on a wall..................................................................................................................15

Mounting the Access Point on a Metal Surface.............................................................................................. 16

Connecting the Access Point to the LAN.......................................................................................................17

Powering On the Access Point..........................................................................................................................17

Running KickStart to Find Access Points on the Network..........................................................................18

Warranty Registration.........................................................................................................................................21

Chapter 3: Troubleshooting.......................................................................................................................................22

Resetting Factory Default Configuration.........................................................................................................22

Appendix A: Technical Specifications.......................................................................................................................23

Physical Specifications...........................................................................................................................................23

Environmental Specifications..............................................................................................................................23

Power Specifications.............................................................................................................................................23

Safety and Electromagnetic Emissions Certifications.....................................................................................23

Appendix B: Radio Bands............................................................................................................................................24

AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point I nstallation Guide 7

FIGURES

Figure 1: Front and Back panels.................................................................................................................................. 11

Figure 2: Location of the Antenna Connectors ...................................................................................................... 14

Figure 3: Connecting Antennas................................................................................................................................... 15

Figure 4: Attaching the Rubber Feet.......................................................................................................................... 15

Figure 5: Aligning the Access Point for Mounting on the Wall............................................................................ 16

Figure 6: Attaching the Magnets.................................................................................................................................16

Figure 7: Attaching the LAN Cable............................................................................................................................ 17

Figure 8: Connecting the Power Adapter................................................................................................................ 17

Figure 9: PoE Connection............................................................................................................................................ 18

Figure 10: KickStart Welcome Page.......................................................................................................................... 19

Figure 11: KickStart Search Results Page..................................................................................................................19

Figure 12: Administration Dialog Box....................................................................................................................... 20

Figure 13: Login Dialog Box........................................................................................................................................ 20

Figure 14: Basic Settings Page...................................................................................................................................... 21

8 AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide

Preface

Purpose of This Guide

This guide is intended for customers and/or network administrators who are responsible for installing and
maintaining the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point.

How This Guide is Organized

This guide contains instructions on how to install AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise

.

Wireless Access Point

Chapter 1 Overview, describes the features, LEDs and ports on the equipment.
Chapter 2 Installation, describes how to install and configure the equipment.
Chapter 3 Troubleshooting, describes what you should do when the device does not operate

Document Conventions

This guide uses several conventions that you should become familiar with before you begin to install the
product:

correctly.

 Note

A note provides additional information. Please go to the Allied Telesis website
http://www.alliedtelesis.com for the translated safety statement in your language.

Warning

A warning indicates that performing or omitting a specific action may result in bodily injury.

Caution

A caution indicates that performing or omitting a specific action may result in equipment damage
or loss of data.