Allied Telesis AT-TQ1402 installation Guide
TQ1402 and TQm1402
802.11ac Wave 2 Wireless Access Points
with 2.4GHz and 5GHz Radios
Installation Guide
613-002709 Rev. D
Copyright © 2019 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names,
logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for
any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related
to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the
possibility of such damages.
TQ1402 and TQm1402 Wireless Access Points Installation Guide
Electrical Safety and Emissions Standards
This product meets the following standards:
“Federal Communications Commission Interference Statement”
“European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical
and Electronic Equipment” on page 4
“Safety and Electromagnetic Emissions” on page 4
“Translated Safety Statements” on page 7
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis
Declares that the product: 802.11ac wave2 2x2 2.4G/5G wireless AP
Model Number: TQ1402 and TQm1402
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordan ce with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
3
Caution
FCC Caution: Any changes or modifications not expressly approved by the party responsible
Avertissement
Note
for compliance could void the user's authority to operate this equipment. E80
Avertissement de la FCC: Les changements ou modifications non expressément approuvés
par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser
cet équipement. E80
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter. The device is restricted to indoor use only.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator and your body.
European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the
Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied
Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring
incoming materials, and maintaining manufacturing process controls.
For additional regulatory statements, refer to Appendix B, ”Regulatory Statements” on
page 59.
Safety and Electromagnetic Emissions
Standard Compliance
• RoHs compliant
• European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council of
8 June 2011 on the restriction of the use of certain hazardous substances in electrical and
electronic equipment.)
4
Wire Communication
• IEEE 802.1
• IEEE 802.3
• IEEE 802.3u
• IEEE 802.3x
• IEEE 802.3af
Wireless Communication
• IEEE 802.11 DSSS
• IEEE 802.11a OFDM
• IEEE 802.11b DSSS/FHSS
• IEEE 802.11g OFDM
• IEEE 802.11n OFDM
• IEEE 802.11ac OFDM
TQ1402 and TQm1402 Wireless Access Points Installation Guide
Safety
CB/UL
• UL/IEC 60950-1: 2005+A1:2009+A2:2013 and
EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
• UL/IEC 62368-1:2014 and EN62368-1:2014
• UL 60950-1, 2nd Edition, 2014-10-14/CSA C22.2 NO. 60950-1-07, 2nd Edition, 2014-10
• IEC 62368-1;2014 AND EN63268-1:2014
• UL 62368-1, 2nd Edition, 2014-12-01
• CSA C22.2 No. 62368-1-14, 2nd Edition, 2014-12-01
TUV
• EN60950-1+EN62368-1 (Co-license)
AEL
• Class I, US FDA/CDRH
• EN(IEC) 60825-1:1994+a11,
• EN(IEC) 60825-2:1994
• EN(IEC) 60950: 1992+A1+A2+A3
Electromagnetic Interference (EMI)
• FCC part15 Subpart B/ Class B
• EN55032 Class B
• CISPR 32
• VCCI Class B
5
• VCCI-CISPR 32:2016
• AS/NZS CISPR 32
Electromagnetic Susceptibility (EMS) - EN55024 and EN55035
• IEC 61000-4-2:2008
• IEC 61000-4-3: 2006+A1:2007+A2:2010
• IEC 61000-4-4:2012
• IEC 61000-4-5:2017
• IEC 61000-4-6:2013
• (IEC 61000-4-8:2009)
• IEC 61000-4-11:2014/AMD:2017
• IEC 61000-3-2:2014
• IEC 61000-3-3:2013
FCC
• 47 CFR Part15, subpart C
• 47 CFR Part15, subpart E
CE
• RED Directive 2014/53/EU
• European Council Directive 2014/30/EU
• EN55032:2015+AC:2016
• EN 55024:2010+A1:2015
• EN 301489-1 V2.1.1
• EN 301489-17 V3.1.1
• EN 300328 V2.1.1
• EN 301893 V2.1.1
• EN 62311: 2008/ 50385: 2017
• EN55035:2017
RCM
• CISPR 32:2015/COR1:2016
• AS/NZS CISPR 32: 2015
• AS/NZS 4268: 2017
Japan
• ARIB STD-T66
• ARIB STD-T71
6
Thailand NBTC
Complies with
IMDA Standards
DB102434
Singapore IMDA TS SRD
Korea KC
Vietnam MIC
India WPC
TQ1402 and TQm1402 Wireless Access Points Installation Guide
Figure 1. Singapore IMDA Logo
Figure 2. Vietnam MIC Logo
Malaysia SIRIM
Hong Kong OFCA
Taiwan NCC&BSMI
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF document
titled Translated Safety Statements on the Allied Telesis website at www.alliedtelesis.com/
support.
Remarque: Les consignes de sécurité portant le symbole sont traduites dans plusieurs langues
dans le document Translated Safety Statements, disponible à l'adresse www.alliedtelesis.com/
library.
7
8
Table of Contents
Preface ..................................... ............. ............. ............. ............. ............. ............. .........................................15
Safety Symbols Used in this Document .......................................................................................................... 16
Contacting Allied Telesis ................................................................................................................................. 17
Chapter 1: Product Description ...................................................................................................................19
Features ........................................................................................................................................................... 20
Hardware Components..................................................................................................................................... 22
Management Tools........................................................................................................................................... 25
Web Browser.............................. ... ... ... ....................................... ... .... ... ... ... ... .... ... ...................................... 25
Vista Manager EX and AWC Plug-in....................................... ... ... .... ... ... ... ... .... ... ... ... .... ............................ 25
SNMPv1 and v2c ....................................................................................................................................... 25
LAN Port........................................................................................................................................................... 26
Power over Ethernet (PoE)........................... ... ... .... .......................................... ... ... ... .... ... ... ...................... 26
Connector Type............................. ... ... .... ...................................... .... ... ... ... ... .... ... ...................................... 26
Speed......................................................................................................................................................... 26
Duplex Mode................................................. .......................................... ................................................... 26
Automatic MDIX Detection..... .... ... ... ... .... ... .......................................... ... ... ... .... ......................................... 27
Cable Requirements .................................................................................................................................. 27
Maximum Distance..................................................................................................................................... 27
Port Pinouts................................... ... ....................................... ... ... .... ... ... ... ... ............................................. 27
DC Connector and On/Off Button for an AC/DC Power Adapter................ ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... ... 28
On/Off Button............................................................................................................................................. 28
LEDs................................................................................................................................................................. 29
Reset Button..................................................................................................................................................... 30
Chapter 2: Installing the Wireless Access Point ........ ... ... ..........................................................................31
Reviewing Safety Precautions.......................................................................................................................... 32
Unpacking the Shipping Box ............................................................................................................................ 34
Reviewing Installation Guidelines..................................................................................................................... 35
Installing the Access Point on a Table.............................................................................................................. 37
Overview to Installing the Access Point on a Wall or Ceiling ........................................................................... 38
Pre-Fitting the Mounting Bracket on the Access Point ..................................................................................... 39
Installing the Mounting Bracket on a Wall or Ceiling ........................................................................................ 42
Connecting an Ethernet Cable to the LAN Port................................................................................................ 46
Connecting the AC/DC Power Adapter ............ ... ... ... .... ... ... ... .... ... ... ... .... ... ... ................................................... 47
Attaching the Access Point to the Mounting Bracket........................................................................................ 48
Installing an Anti-theft Device........................................................................................................................... 50
Starting the First Management Session ........................................................................................................... 51
Appendix A: Technical Specifications ........................................................................................................53
Physical Specifications..................................................................................................................................... 53
Environmental Specifications .............. ... ... .... ... ... ... ... .... .......................................... ... ... ... .... ... ......................... 53
Power Specifications........................................................................................................................................ 54
Input Power Specifications...................................... ... ... ... .......................................... .... ... ... ...................... 54
AC/DC Power Adapter Specifications........................................................................................................ 54
PoE Power Requirements.........................................................................................................
LAN Port Specifications and Pinouts................................................................................................................ 56
Port Specifications ........................ ... ... .... ... ................................................................................................ 56
................. 55
9
Contents
Cable Specifications...................................................................................................................................56
Port Pinouts......................................... ... ... .... ... ... ....................................... ... ... ... .... ... ................................56
Appendix B: Regulatory Statements ........................................................................................................... 59
Federal Communication Commission Interference Statement..........................................................................60
Europe - EU Declaration of Conformity.............................................................................................................62
Operating Frequencies and Maximum Transmission Power Levels ..........................................................62
Radiation Exposure Statement............................ ... ... .... ... ... ... .... ... ... ... .......................................................62
Importer......................................................................................................................................................62
Appendix C: Radiation Patterns .................................................................................................................. 63
2.4GHz Antenna 1 . .... ... ... ....................................... ... ... ... .... ... ... ... ....................................................................64
2.4GHz Antenna 2 . .... ... ... ....................................... ... ... ... .... ... ... ... ....................................................................66
5GHz Antenna 1 ...............................................................................................................................................68
5GHz Antenna 2 ...............................................................................................................................................70
10
List of Figures
Figure 1: Singapore IMDA Logo........................................................................................................................ 7
Figure 2: Vietnam MIC Logo.............................................................................................................................. 7
Figure 3: Top View of the TQ1402 Wireless Access Point.............................................................................. 22
Figure 4: Top View of the TQm1402 Wireless Access Point........................................................................... 23
Figure 5: Front Edge View............................................................................................................................... 23
Figure 6: Back Edge View............................................................................................................................... 24
Figure 7: AT-MWS0091 Power Adapter.......................................................................................................... 28
Figure 8: Device Orientations on a Table, Wall, or Ceiling.. ... .... ... .......................................... ........................ 36
Figure 9: Attaching the Bracket Screws to Wireless Access Point.................................................................. 39
Figure 10: Attaching the Mounting Bracket on the Access Point..................................................................... 40
Figure 11: Adjusting the Screws on the Access Point..................................................................................... 40
Figure 12: Removing the Mounting Bracket from the Access Point ................................................................ 41
Figure 13: Mark and Pre-Drill Holes for Key-Hole Slots .................................................................................. 42
Figure 14: Installing Two Screws..................................................................................................................... 43
Figure 15: Installing the Mount Bracket On the Screws .................................................................................. 44
Figure 16: Pre-Drill Holes for Mounting Bracket.............................................................................................. 44
Figure 17: Securing the Mount Bracket........................................................................................................... 45
Figure 18: Connecting the Ethernet Cable to the LAN Port............................................................................. 46
Figure 19: Connecting an AC/DC Power Adapter to the DC Connector ......................................................... 47
Figure 20: Installing the Access Point on the Mounting Bracket ...... ... .... ... ... ... ............................................... 48
Figure 21: Seating the Access Point on the Mounting Bracket ....................................................................... 49
Figure 22: Tightening the Mounting Bracket Thumbscrew.............................................................................. 49
Figure 23: Kensington Lock Port Location..... ... ... ... .......................................... ............................................... 50
Figure 24: Logon Prompt................................................................................................................................. 51
Figure 25: Pin Layout for RJ45 Connector on LAN Port.................................................................................. 56
Figure 26: Axes on the TQ1402 and TQm1402 Access Points....................................................................... 63
11
List of Figures
12
List of Tables
Table 1. LED Status Information .................................................................................................................... 29
Table 2. Shipping Box Components ............................................................................................................... 34
Table 3. Physical Specifications ..................................................................................................................... 53
Table 4. Environmental Specifications ........................................................................................................... 53
Table 5. Input Power Specifications ............................................................................................................... 54
Table 6. External Power Supply Specifications .............................................................................................. 54
Table 7. PoE Power Requirements ................................................................................................................ 55
Table 8. LAN Port Specifications .................................................................................................................... 56
Table 9. MDI Pin Signals (10Base-T or 100Base-TX) .................................................................................... 56
Table 10. MDI-X Pin Signals (10Base-T or 100Base-TX) .............................................................................. 57
Table 11. Connector Pinouts (1000Base-T) ................................................................................................... 57
13
List of Tables
14
Preface
This guide contains the hardware installation instructions for the TQ1402
and TQm1402 Wireless Access Points. This preface contains the following
sections:
“Safety Symbols Used in this Document” on page 16
“Contacting Allied Telesis” on page 17
15
Preface
Note
Caution
Warning
Safety Symbols Used in this Document
This document uses the following conventions.
Notes provide additional information.
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
16
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links for
the following services on this page:
24/7 Online Support — Enter our interactive support center to
search for answers to your product questions in our knowledge
database, check support tickets, learn about Return Merchandise
Authorizations (RMAs), and contact Allied Telesis technical
experts.
USA and EMEA phone support — Select the phone number that
best fits your location and customer type.
Hardware warranty information — Learn about Allied Telesis
warranties and register your product online.
Replacement Services — Submit an RMA request via our
interactive support center.
TQ1402 and TQm1402 Wireless Access Points Installation Guide
Documentation — View the most recent installation and user
guides, software release notes, white papers, and data sheets for
your products.
Software Downloads — Download the latest software releases for
your managed products.
For sales or corporate information, go to www.alliedtelesis.com/
purchase.
17
Preface
18
Chapter 1
Product Description
The sections in this chapter describe the hardware components of the
802.11ac Wave 2 TQ1402 and TQm1402 Wireless Access Points:
“Features” on page 20
“Hardware Components” on page 22
“Management Tools” on page 25
“LAN Port” on page 26
“DC Connector and On/Off Button for an AC/DC Power Adapter” on
page 28
“LEDs” on page 29
“Reset Button” on page 30
19
Chapter 1: Product Description
Features
Basic hardware features include:
One 2.4GHz radio
One 5GHz radio
Internal omni-directional antennas
One 10/100/1000Mbps Ethernet LAN port with RJ-45 connector
PoE Class 3 powered device (PoE input on the LAN port)
One Reset button for restoring the default settings
One On/Off button for the AC/DC adapter connector
LEDs for 2.4GHz and 5GHz radios, LAN port, and power
Kensington lock port
Ceiling, wall, or table installation
One Console RS232 RJ-45 port for factory use only
Basic radio features include:
IEEE802.11a/b/g/n/ac (Wave 2)
Channel blankets (TQ1402 only)
Multi-channel, single channel, or hybrid operation (TQ1402 only)
Automatic channel selection
Band steering
WiFi multimedia (WMM) for prioritizing traffic
Basic LAN port features include:
10Mbps (IEEE 802.3), 100Mbps ((EEE 802.3u), or 1000Mbps
(IEEE 802.3ab)
Power over Ethernet (IEEE 802.3af)
Flow control (IEEE 802.3x)
VLAN tagging (IEEE 802.1Q)
Auto-Negotiation for speed and duplex mode
Auto-MDI/MDIX
Basic software features include:
20
On-board web browser management interface
Virtual access points
Network Time Protocol (NTP) client
TQ1402 and TQm1402 Wireless Access Point Installation Guide
Note
Dynamic Host Control Protocol (DHCP) client
Static WEP, WPA Personal, and WPA Enterprise security
Static WEP encryption: 64/128 bit (IEEE 802.11a/b/g only)
WPA and WPA2 encryption: CCMP (AES) and TKIP
WPA3 encryption: CCMP
Quality of Service (QoS) ingress and egress queues
Fast roaming
Captive portals
Client filtering by MAC addresses
Wireless Distribution System (WDS) bridges
System log
Syslog client
SNMPv1 and v2c
For a complete list of software features, refer to the TQ1402 Series
Management Software User’s Guide or the product data sheets.
21
Chapter 1: Product Description
Back Edge
Front Edge
Hardware Components
The top view of the TQ1402 Wireless Access Point is shown in Figure 1.
22
The top view of the TQm1402 Wireless Access Point is illustrated in
Figure 2 on page 23.
Figure 1. Top View of the TQ1402 Wireless Access Point
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