Allied Telesis AT-TQ1402 operation manual
TQ1402 Series
4680
PWR
AT-TQ1402
2.4GHz 5GHz
LAN
Wireless Access Point
TQ1402
TQm1402
Management Software User’s Guide
613-002802 Rev.A
Copyright 2019 Allied Telesis, Inc.
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Contents
Preface 11
Safety Symbols Used in this Document ........................................................................................................................12
Contacting Allied Telesis ...............................................................................................................................................13
Chapter 1: Getting Started ................................................................................................................................................ 15
Features ........................................................................................................................................................................16
Management Tools........................................................................................................................................................17
Web Browser..........................................................................................................................................................17
Vista Manager EX and AWC Plug-in......................................................................................................................17
SNMPv1 and v2c ................................................................................................................................................... 17
Starting the First Management Session ........................................................................................................................19
Starting the First Management Session with a Direct Connection .........................................................................20
Starting the First Management Session without a DHCP Server...........................................................................20
Starting a Management Session ...................................................................................................................................22
Management Windows.................................................................................................................................................. 24
Main Menu ............................................................................................................................................................. 24
Navigation ..............................................................................................................................................................25
Sub-menu...............................................................................................................................................................25
Content...................................................................................................................................................................25
Saving and Applying Your Changes..............................................................................................................................26
Ending Management Sessions......................................................................................................................................27
What to Configure First ................................................................................................................................................. 28
Chapter 2: Basic Settings .................................................................................................................................................29
Assigning a Dynamic IP Address from a DHCP Server ................................................................................................30
Assigning a Static IP Address to the Access Point........................................................................................................ 33
Setting the Date and Time with the Network Time Protocol (NTP) ...............................................................................35
Manually Setting the Date and Time .............................................................................................................................38
Configuring SNMPv1 and v2c .......................................................................................................................................40
Configuring SNMP Traps ..............................................................................................................................................44
Enabling or Disabling the LEDs.....................................................................................................................................46
Enabling or Disabling the Reset Button.........................................................................................................................47
Chapter 3: Web Browser Interface ...................................................................................................................................49
Configuring the Web Browser Interface......................................................................................................................... 50
Changing the Manager’s Login Name and Password ...................................................................................................52
Setting the Language of the Web Browser Interface.....................................................................................................54
Chapter 4: 2.4GHz and 5GHz Radios ...............................................................................................................................55
Configuring the Radios.................................................................................................................................................. 56
Configuring Basic Radio Settings...........................................................................................................................56
Configuring Advanced Radio Settings ...................................................................................................................60
Displaying Radio Status ................................................................................................................................................64
Dynamic Frequency Selection.......................................................................................................................................66
Setting the Country Code Setting..................................................................................................................................67
Chapter 5: Virtual Access Points .....................................................................................................................................69
VAP Introduction ........................................................................................................................................................... 70
VAP Guidelines ......................................................................................................................................................70
Configuring Basic VAP Parameters............................................................................................................................... 71
Configuring Captive Portal ............................................................................................................................................ 75
Captive Portal Configurations ................................................................................................................................ 75
5
AT-UWC WLAN Controller Web GUI User’s Guide
Port Numbers .........................................................................................................................................................76
Requiring Wireless Clients to Click the Agree Button to Access to the Network....................................................76
Delegating a Proxy Server to Interact with Wireless Clients ..................................................................................78
Delegating RADIUS Servers and a Proxy Server...................................................................................................79
Delegating RADIUS Servers to Authenticate Wireless Clients...............................................................................81
Creating Pages in HTML for a Proxy Server ..........................................................................................................83
Requirements for the click_through_login.html and click_through_login_fail.html .................................................83
HTML Code and Display Examples of Login Page ................................................................................................83
Creating Login Pages in HTML When External RADIUS is Selected.....................................................................84
Requirements for the radius_login.html and radius_login_fail.html........................................................................84
HTML Code and Display Examples of Login Page ................................................................................................84
Configuring VAP Security ..............................................................................................................................................86
No Security.............................................................................................................................................................86
WPA Personal (Pre-Shared Key) ...........................................................................................................................87
WPA Enterprise......................................................................................................................................................89
Configuring VAP Fast Roaming.....................................................................................................................................94
Configuring Advanced VAP Settings .............................................................................................................................96
Configuring the MAC Address List.................................................................................................................................98
Displaying VAP and LAN Ports Statistics ....................................................................................................................100
Chapter 6: Quality of Service ..........................................................................................................................................103
Introduction to Quality of Service.................................................................................................................................104
Configuring QoS Basic Settings ..................................................................................................................................106
Configuring AP EDCA Parameters..............................................................................................................................107
Configuring Station EDCA Parameters........................................................................................................................110
Chapter 7: LAN Port .........................................................................................................................................................113
Configuring the Management VLAN............................................................................................................................114
Displaying the Status of LAN Port ...............................................................................................................................116
Chapter 8: Wireless Distribution System Bridges ........................................................................................................117
Introduction to Wireless Distribution System Bridges..................................................................................................118
WDS Bridge Elements.................................................................................................................................................120
Radio ....................................................................................................................................................................120
VAP0 ....................................................................................................................................................................120
Radio Channel......................................................................................................................................................120
Parent and Child...................................................................................................................................................120
Security ................................................................................................................................................................121
Dynamic Frequency Selection..............................................................................................................................121
Guidelines....................................................................................................................................................................122
Preparing Access Points for a WDS Bridge.................................................................................................................123
Chapter 9: Monitoring ......................................................................................................................................................125
Displaying Basic System Information ..........................................................................................................................126
Displaying Neighboring Access Points ........................................................................................................................129
Displaying Associated Clients......................................................................................................................................130
Chapter 10: System Log ..................................................................................................................................................131
Displaying the System Log ..........................................................................................................................................132
Sending Log Messages to a Syslog Server.................................................................................................................134
Chapter 11: Maintenance ................................................................................................................................................137
Downloading the Configuration of the Access Point to Your Computer ......................................................................138
Restoring a Configuration to the Access Point ............................................................................................................140
Restoring the Default Settings to the Access Point .....................................................................................................141
Uploading New Management Software to the Access Point .......................................................................................142
Rebooting the Access Point ........................................................................................................................................144
Collecting Technical Support Information to a File ......................................................................................................145
6
List of Figures
Figure 1: Log On Window................................................................................................................................ 22
Figure 2: Sample Management Window ......................................................................................................... 24
Figure 3: Main Menu Button ............................................................................................................................ 25
Figure 4: Network DHCP Window ................................................................................................................... 30
Figure 5: Network Static IP Address Window.................................................................................................. 33
Figure 6: Time Window - NTP Option.............................................................................................................. 35
Figure 7: Daylight Savings Time Settings........................................................................................................ 37
Figure 8: Time Window - Manually Option ...................................................................................................... 38
Figure 9: SNMP Agent Settings Window......................................................................................................... 40
Figure 10: Trap Settings Window .................................................................................................................... 44
Figure 11: LED Window................................................................................................................................... 46
Figure 12: Hardware Window .......................................................................................................................... 47
Figure 13: Web Window .................................................................................................................................. 50
Figure 14: User Window .................................................................................................................................. 52
Figure 15: Language Window.......................................................................................................................... 54
Figure 16: Basic Radio Settings Window ........................................................................................................ 56
Figure 17: Advanced Radio Settings Window ................................................................................................. 60
Figure 18: Radio Status Window ..................................................................................................................... 64
Figure 19: Virtual Access Point Tab ................................................................................................................ 71
Figure 20: Captive Portal - Click-Through ....................................................................................................... 77
Figure 21: Captive Portal - Using a Proxy Server............................................................................................ 79
Figure 22: Captive Portal - External RADIUS.................................................................................................. 80
Figure 23: Captive Portal - External RADIUS.................................................................................................. 82
Figure 24: Captive Portal - Terms of Service Page Sample............................................................................ 83
Figure 25: Captive Portal - Login Page Sample .............................................................................................. 85
Figure 26: None Selection in the VAP Security Tab........................................................................................ 86
Figure 27: WPA Personal Security Tab........................................................................................................... 87
Figure 28: WPA Enterprise Tab....................................................................................................................... 90
Figure 29: Fast Roaming Window ................................................................................................................... 94
Figure 30: Advanced VAP Settings Window ................................................................................................... 96
Figure 31: MAC Address List Window............................................................................................................. 98
Figure 32: Statistics Window ......................................................................................................................... 100
Figure 33: QoS Window ................................................................................................................................ 105
Figure 34: LAN Settings Window................................................................................................................... 114
Figure 35: LAN1 Window............................................................................................................................... 116
Figure 36: WDS Bridge.................................................................................................................................. 118
Figure 37: Example of Radio and Channel Assignments in a WDS Bridge .................................................. 119
Figure 38: System Window............................................................................................................................ 126
Figure 39: Neighbor AP Window ................................................................................................................... 129
Figure 40: Associated Client Window............................................................................................................ 130
Figure 41: Log Window for Event Messages................................................................................................. 133
Figure 42: Log Window for Syslog Client ...................................................................................................... 134
Figure 43: Configuration Window .................................................................................................................. 138
Figure 44: Upgrade Window.......................................................................................................................... 143
Figure 45: Reboot Window ............................................................................................................................ 144
7
List of Figures
Figure 46: Support Window ........................................................................................................................... 145
8
List of Tables
Table 1. Network DHCP Window ................................................................................................................... 31
Table 2. Network Static IP Selection Window ................................................................................................ 34
Table 3. Time Window - NTP Option .............................................................................................................. 36
Table 4. Time Window - Manually Option ....................................................................................................... 39
Table 5. SNMP Agent Settings Window ......................................................................................................... 41
Table 6. SNMP Trap Settings Window ........................................................................................................... 45
Table 7. Web Window .................................................................................................................................... 51
Table 8. Basic Radio Settings Window ........................................................................................................... 57
Table 9. Advanced Radio Settings Window ................................................................................................... 60
Table 10. Radio Status Window ..................................................................................................................... 64
Table 11. Virtual Access Point Tab ................................................................................................................ 72
Table 12. Captive Portal ................................................................................................................................. 77
Table 13. Captive Portal - External RADIUS .................................................................................................. 81
Table 14. WPA Personal Security Tab ........................................................................................................... 88
Table 15. WPA Enterprise Tab ....................................................................................................................... 91
Table 16. Fast Roaming Window ................................................................................................................... 95
Table 17. Advanced VAP Settings ................................................................................................................. 96
Table 18. Statistics Window ......................................................................................................................... 100
Table 19. QoS Window - Basic Settings ....................................................................................................... 106
Table 20. QoS Window - AP EDCA Parameters .......................................................................................... 107
Table 21. QoS Window - Station EDCA Parameters .................................................................................... 110
Table 22. LAN Settings Window - VLAN Configuration Section ................................................................... 115
Table 23. LAN1 or LAN2 Window ................................................................................................................. 116
Table 24. System Window ............................................................................................................................ 126
Table 25. Neighbor AP Window ................................................................................................................... 129
Table 26. Associated Client Window ............................................................................................................ 130
Table 27. Message Severity Levels .............................................................................................................. 132
Table 28. Log Window for Syslog Client ....................................................................................................... 134
9
List of Tables
10
Preface
This guide contains instructions on how to manage the features of the
TQ1402 series access points with the web browser management interface.
The access point models included in this guide are:
TQ1402
TQm1402
This preface contains the following sections:
“Safety Symbols Used in this Document” on page 12
“Contacting Allied Telesis” on page 13
11
Preface
Safety Symbols Used in this Document
This document uses the following conventions.
Note
Notes provide additional information.
Caution
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Warning
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Warning
Laser warnings inform you that an eye or skin hazard exists due to
the presence of a Class 1 laser device.
12
Contacting Allied Telesis
If you need assistance with this product, you can contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links for
the following services on the page:
24/7 Online Support - Enter our interactive support center to
search for answers to your questions in our knowledge database,
check support tickets, learn about Return Merchandise
Authorizations (RMAs), and contact Allied Telesis technical
experts.
USA and EMEA phone support - Select the phone number that
best fits your location and customer type.
Hardware warranty information - Learn about Allied Telesis
warranties and register your product online.
Replacement Services - Submit an RMA request via our interactive
support center.
TQ1402 Series Access Points User’s Guide
Documentation - View the most recent installation guides, user
guides, software release notes, white papers and data sheets for
your product.
Software Updates - Download the latest software releases for your
product.
For sales or corporate contact information, select your region and country
and then go to www.alliedtelesis.com/contact.
13
Preface
14
Chapter 1
Getting Started
Here are the sections in this chapter:
“Features” on page 16
“Management Tools” on page 17
“Starting the First Management Session” on page 19
“Starting a Management Session” on page 22
“Management Windows” on page 24
“Saving and Applying Your Changes” on page 26
“Ending Management Sessions” on page 27
“What to Configure First” on page 28
15
Chapter 1: Getting Started
Features
The TQ1402 series wireless access points have the following features:
One 2.4GHz radio
One 5GHz radio
Eight virtual access points per radio
WPA Personal and WPA Enterprise with WPA, WPA2, TKIP, and
CCMP authentication and encryption
MAC address filter for wireless clients
Multicast rate limiting
Band steering
Automatic channel selection
Adjustable transmission power
Fast roaming
Airtime fairness
Quality of Service
Wireless Distribution System (WDS) bridges
DHCP client
RADIUS accounting with external RADIUS server
Network Time Protocol client
HTTP and HTTPS web browser management
SNMPv1 and v2c management
Event log
Syslog client
LAN port: 10/100/1000Base-T Ethernet port with Power over
Ethernet (PoE), Auto-Negotiation, and auto MDI/MDIX
IEEE 802.3 (10Base-T), IEEE 802.3u (100Base-TX), and
IEEE 802.3ab (1000Base-T) compliance on LAN port
OpenFlow is not supported.
LLDP is not supported.
16
TQ1402 Series Access Points User’s Guide
Management Tools
The access points support the following management tools.
Web Browser The access point has a web browser management interface for
configuring the device from your management workstations. The web
browser interface allows you to manage one unit at a time and supports
both non-secure HTTP and secure HTTPS management sessions. The
default is HTTP.
Note
The product has been tested with Google Chrome.
Vista Manager
EX and AWC
Plug-in
The access point is supported with Vista Manager and the Autonomous
Wave Control (AWC) plug-in. Configuring and monitoring large numbers of
devices is simplified with AWC because you can add multiple devices to
management groups and manage them as one unit. The application can
also monitor the operations of the access points and automatically adjust
operating properties to optimize the performance of your wireless network.
You cannot configure the following access point settings with Vista
Manager EX and the AWC plug-in. These settings require the web
browser interface:
Hostname
DHCP client or static IP address
Domain Name Server name
Timezone
Daylight savings time
System date or time
HTTP and HTTPS modes
System name, location, and contact
LLDP PoE negotiation
Enable or disable the Reset button
Management VLAN
SNMPv1 and v2c You can use SNMPv1 or SNMPv2 to view the parameter settings of the
devices. The MIB is available from the Allied Telesis web site. For
instructions on how to configure the unit for SNMP, refer to “Configuring
SNMPv1 and v2c” on page 40 and “Configuring SNMP Traps” on page 44.
17
Chapter 1: Getting Started
Note
You cannot use SNMP to change the parameter settings on the
access points.
Note
The access points do not support SNMPv3 or the AT-UWC Wireless
LAN Controller.
18
Starting the First Management Session
After you install and power on the access point, it queries the subnet on
the LAN port for a DHCP server. If a DHCP server responds to its query,
the unit uses the IP address the server assigns to it. If there is no DHCP
server, the access point uses the default IP address.
The default IP address of the access point: 192.168.1.230
If your network has a DHCP server, use the IP address the server assigns
it to it to start the management session. For directions, see “Starting a
Management Session” on page 22.
If your network does not have a DHCP server, you can start the first
management session by establishing a direct connection between your
computer and the unit by connecting an Ethernet cable to the Ethernet port
on the computer and the LAN port on the access point. This procedure
requires changing the IP address on your computer to make it a member
of the same subnet as the default IP address on the access point.
TQ1402 Series Access Points User’s Guide
The first management session can also be performed while the device is
connected to your network. However, If your network does not have a
DHCP server, you still have to change the IP address of your computer to
match the subnet of the default address of the access point. Furthermore,
if your network is divided into virtual LANs (VLANs), you have to be sure to
connect the access point and your computer to ports on an Ethernet
switch that are members of the same VLAN.
The instructions for starting the first management session are found in the
following sections:
“Starting the First Management Session with a Direct Connection” on
page 20.
“Starting the First Management Session without a DHCP Server” on
page 20
19
Chapter 1: Getting Started
Starting the First
Management
Session with a
Direct
Connection
To start the management session with a direct Ethernet connection
between your computer and the LAN port on the access point, perform the
following procedure:
1. Connect one end of a network cable to the LAN port on the access
point and the other end to the Ethernet network port on your computer.
2. Change the IP address on your computer to 192.168.1.n, where n is a
number from 1 to 254, but not 230.
See the documentation that accompanies your computer for
instructions on how to set the IP address.
3. Set the subnet mask on your computer to 255.255.255.0.
4. Power on the access point.
5. Start the web browser on your computer.
6. Enter the IP address 192.168.1.230 in the URL field of the browser
and press the Enter key.
You should now see the login window, shown in Figure 1 on page 22.
Starting the First
Management
Session without a
DHCP Server
7. Enter the user name and password.
User name: manager
Password: friend
Note
The user name and password are case-sensitive.
8. Click the Login button.
This procedure explains how to start the first management session on the
access point when the LAN port is connected to an Ethernet switch on a
network that does not have a DHCP server. To start the management
session, perform the following procedure:
1. To use the PoE feature on the access point, be sure to connect the
LAN port to a PoE source device.
2. Connect one end of network cable to the LAN port on the access point
and the other end to a port on an Ethernet switch.
If your network has VLANs, check to be sure that your computer and
the access point are connected to ports on the Ethernet switch that are
members of the same VLAN. This might require accessing the
management software on the switch and listing the VLANS and their
port assignments.
20
TQ1402 Series Access Points User’s Guide
For example, if the access point is connected to a port that is a
member of the Sales VLAN, your computer must be connected to a
port that is also a member of that VLAN. If your network is small and
does not have VLANs or routers, you can connect your computer to
any port on the Ethernet switch.
3. Change the IP address on your computer to 192.168.1.n, where n is a
number from 1 to 254, but not 230.
See the documentation that accompanies your computer for
instructions on how to set the IP address.
4. Set the subnet mask on your computer to 255.255.255.0.
5. Power on the access point by pressing on the Power button.
6. Start the web browser on your computer.
7. Enter the IP address 192.168.1.230 in the URL field of the browser and
press the Return key.
You should now see the logon window, shown in Figure 1 on page 22.
8. Enter the user name and password.
User name: manager
Password: friend
Note
The user name and password are case-sensitive.
9. Click the Login button.
21
Chapter 1: Getting Started
Starting a Management Session
This section explains how to start a management session on the access
point from your management workstation, using a web browser. The
procedure assumes that the access point has already been assigned an
IP address, either manually or from a DHCP server.
Note
If the access point is using its default address 192.168.1.230, see
“Starting the First Management Session” on page 19 for instructions.
To start a management session on the access point, perform the following
procedure:
1. Open the web browser on your management workstation.
2. Enter the IP address of the access point in the URL field of the web
browser.
Note
Precede the IP address with HTTPS:// if the access point is already
configured for HTTPS management. The default is HTTP
management.
See the log on window shown in Figure 1 as an example.
Figure 1. Log On Window
Note
If you use HTTPS management, your web browser might display a
warning message stating that the site certificate is invalid. If this
occurs, select an appropriate option to continue to the web site. To
avoid the message in future management sessions, make the web
site a trusted site in your web browser.
22
TQ1402 Series Access Points User’s Guide
3. Enter the user name and password for the unit.
The default values are:
User name: manager
Password: friend
Note
The user name and password are case-sensitive.
4. Click the Login button.
23
Chapter 1: Getting Started
Management Windows
This section has a brief overview of the management windows and
menus. The main parts of the management windows are identified in
Figure 2.
Main
Menu
Navigator
Content
Sub-menu
24
Figure 2. Sample Management Window
Main Menu The main menu is displayed on the left side of the windows and consists of
the following selections:
Monitoring
Settings
Maintenance
Account
Clicking a main menu option expands it to display the sub-items. The
Monitoring option is expanded by default at the start of management
sessions.
TQ1402 Series Access Points User’s Guide
If the main menu is not displayed, the window might be too small to display
the menu and content together. To display the main menu, you can either
enlarge the window or click the main menu button, shown in Figure 3.
Clicking the main menu button displays the menu over the content
window. The menu is hidden again after you make a menu selection.
Main Menu Button
Figure 3. Main Menu Button
Navigation The Navigator shows the menu path of the current window.
Sub-menu Sub-menus are located across the tops of many management windows.
Content This is the main body of the windows. It displays parameters for you to
configure or status or statistics information.
25
Chapter 1: Getting Started
Saving and Applying Your Changes
You need to click the SAVE & APPLY button to save and activate your
changes when you are finished configuring the parameters in a
management window. The button is located in the bottom of the windows.
When you click the button, the access point immediately activates your
changes and saves them in its configuration file. If you change the
parameter settings in a window and navigate to a different window without
clicking the button, the access point discards your changes.
26
Ending Management Sessions
You should always log off when you are finished managing the unit. To log
off, select Account > Logout. Click OK at the confirmation prompt. For
added security, close your web browser.
TQ1402 Series Access Points User’s Guide
27
Chapter 1: Getting Started
What to Configure First
Here are suggestions on what to configure during the first management
session:
1. Set the country code. Refer to “Setting the Country Code Setting” on
page 67.
Note
The country code for units sold in North America, Japan, and
Taiwan is preset and cannot be changed.
Note
Changing the country setting disables the radios. The procedure is
disruptive to network operations if the unit is actively forwarding
client traffic.
2. Change the manager’s login name and password. Refer to “Changing
the Manager’s Login Name and Password” on page 52.
3. If you prefer to use HTTPS management sessions, perform
“Configuring the Web Browser Interface” on page 50.
4. Set the language of the management interface to English or Japanese.
The default is English. Refer to “Setting the Language of the Web
Browser Interface” on page 54.
28
Chapter 2
Basic Settings
This chapter contains the following procedures:
“Assigning a Dynamic IP Address from a DHCP Server” on page 30
“Assigning a Static IP Address to the Access Point” on page 33
“Setting the Date and Time with the Network Time Protocol (NTP)” on
page 35
“Manually Setting the Date and Time” on page 38
“Configuring SNMPv1 and v2c” on page 40
“Configuring SNMP Traps” on page 44
“Enabling or Disabling the LEDs” on page 46
“Enabling or Disabling the Reset Button” on page 47
29
Chapter 2: Basic Settings
Assigning a Dynamic IP Address from a DHCP Server
This section explains how to activate the DHCP client so that the access
point receives its IP address from a DHCP server on your network. The
unit uses the address to communicate with devices on your network, such
as management workstations, syslog servers, and RADIUS servers. The
access point can have only one IP address.
If your network does not have a DHCP server or you prefer to manually
assign it an IP address, refer to “Assigning a Static IP Address to the
Access Point” on page 33.
Note
Changing the IP address of the access point might interrupt your
management session. To resume managing the device, start
another session using the access point’s new IP address.
Note
The default setting for the DHCP client is enabled. You only need to
perform this procedure if you disabled the client and assigned the
device a static IP address, but now want to reactivate the client.
To configure the access point to receive its IP address from a DHCP
server, perform the following procedure:
1. Select Settings > System from the main menu.
2. Select Network from the sub-menu.
3. Select DHCP from the Connection Type pull-down menu. The options
in the window change. Refer to Figure 4 on page 30.
30
Figure 4. Network DHCP Window
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