Allied-Telesyn AT-AR221E Installation Guide
Cable/DSL
Router
AT-AR221E
Installation Guide
PN D617-90000 Rev 1
Copyright. 2003 Allied Telesyn,Inc.
960 Stewart Drive Suite B, Sunnyvale, CA 94085 USA
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesyn,
Inc.All product names, company names,logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.Allied Telesyn, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice
.
The inf
ormation pr
o
vided her
ein is subject to change
without notice. In no event shall Allied Telesyn, Inc. be liable for any incidental,special, indirect, or consequential damages
whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained
herein, even if Allied Telesyn, Inc. has been advised of,known, or should have known, the possibility of such damages.
Electrical Safety and Emission Statement
Standards:This product meets the following standards.
U
.S. Federal Communications Commission
This de
vice complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This de
vice may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses,and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
CE Marking Warning:This is a Class B product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
Important:Appendix A contains translated safety statements for installing this equipment.When you see the
go to Appendix A for the translated safety statement in your language.
Wichtig:Anhang A enthält übersetzte Sicherheitshinweise für die Installation dieses Geräts.Wenn Sie
sehen, schlagen Sie in Anhang A den übersetzten Sicherheitshinweis in Ihrer Sprache nach.
Vigtigt:Tillæg A indeholder oversatte sikkerhedsadvarsler, der vedrører installation af dette udstyr. Når De ser symbolet
, skal De slå op i tillæg A og finde de oversatte sikkerhedsadvarsler i Deres eget sprog.
Belangrijk:Appendix A bevat vertaalde veiligheidsopmerkingen voor het installeren van deze apparatuur.Wanneer u de
ziet, raadpleeg Appendix A voor vertaalde veiligheidsinstructies in uw taal.
Important : L'annexe A contient les instructions de sécurité relatives à l'installation de cet équipement. Lorsque vous
voyez le symbole ,reportez-vous à l'annexe A pour consulter la traduction de ces instructions dans votre langue.
Tärkeää: Liite A sisältää tämän laitteen asentamiseen liittyvät käännetyt turvaohjeet. Kun näet -symbolin, katso
käännettyä turvaohjetta liitteestä A.
Importante: l’Appendice A contiene avvisi di sicurezza tradotti per l’installazione di questa apparecchiatura. Il simbolo
,indica di consultare l’Appendice A per l’avviso di sicurezza nella propria lingua.
Viktig:Tillegg A inneholder oversatt sikkerhetsinformasjon for installering av dette utstyret. Når du ser , åpner du
til Tillegg A for å finne den oversatte sikkerhetsinformasjonen på ønsket språk.
Importante: O Anexo A contém advertências de segurança traduzidas para instalar este equipamento.Quando vir o símbolo , leia a advertência de segurança traduzida no seu idioma no Anexo A.
Importante: El Apéndice A contiene mensajes de seguridad traducidos para la instalación de este equipo.Cuando vea el
símbolo , vaya al Apéndice A para ver el mensaje de seguridad traducido a su idioma.
Obs! Bilaga A innehåller översatta säkerhetsmeddelanden avseende installationen av denna utrustning. När du ser ,
skall du gå till Bilaga A för att läsa det översatta säkerhetsmeddelandet på ditt språk.
Table of Contents
Electrical Saf
ety and Emission Statement ..................................................................................................................... 1
Preface ............................................................................................................................................................................... 4
Purpose of This Guide ...................................................................................................................................................... 4
Ho
w This Guide is Organized.......................................................................................................................................... 4
Document Conventions.................................................................................................................................................... 5
Where to Find Related Guides ...................................................................................................................................... 6
Contacting Allied Telesyn Technical Support ............................................................................................................... 6
Returning Products ........................................................................................................................................................... 8
FTP Ser
ver ........................................................................................................................................................................... 8
F
or Sales or Corporate Information ............................................................................................................................. 8
Tell Us What You Think .................................................................................................................................................... 14
Chapter 1
Introduction
..................................................................................................................................................................... 15
Router Features ................................................................................................................................................................. 15
Package Contents .............................................................................................................................................................. 17
Chapter 2
Installation
........................................................................................................................................................................ 18
Installing the Hardware .................................................................................................................................................... 18
Reviewing Safety Precautions ......................................................................................................................................... 18
Powering the Device ........................................................................................................................................................ 19
POST (Power-On-Self-Test) ............................................................................................................................................ 19
Connecting the Router to Computers and Network............................................................................................... 19
Modem Connection .......................................................................................................................................................... 19
Setting Up a Client Computer ....................................................................................................................................... 21
Setting Up the Router........................................................................................................................................................ 21
Chapter 3
Configuration Wizard
................................................................................................................................................. 22
Web Interface ..................................................................................................................................................................... 22
PPPoE..................................................................................................................................................................................... 23
Dynamic IP............................................................................................................................................................................ 24
Dynamic IP (Road Runner) ............................................................................................................................................. 25
Static (Fixed) IP.................................................................................................................................................................... 26
PPTP........................................................................................................................................................................................ 27
Chapter 4
Basic Settings
................................................................................................................................................................... 28
PPPoE..................................................................................................................................................................................... 29
Dynamic IP............................................................................................................................................................................ 30
Dynamic IP (Road Runner) ............................................................................................................................................. 31
Static (Fixed) IP.................................................................................................................................................................... 32
PPTP........................................................................................................................................................................................ 33
DHCP Server....................................................................................................................................................................... 34
Change Password................................................................................................................................................................ 35
2
Cha
pter 5
Advanced Configuration
.......................................................................................................................................... 36
Vir
tual Server...................................................................................................................................................................... 36
Special Applications............................................................................................................................................................ 37
DMZ and FTP (Miscellaneous Items)..........................................................................................................................., 38
Pack
et Filters....................................................................................................................................................................... 39
Domain Filters....................................................................................................................................................................
40
URL Blocking....................................................................................................................................................................... 41
MA
C Control...................................................................................................................................................................... 42
Remote
Administrator (Miscellaneous) ....................................................................................................................... 43
System
Time........................................................................................................................................................................ 44
System Log ......................................................................................................................................................................... 45
Dynamic DNS .................................................................................................................................................................... 46
SNMP ....................................................... ........................................................................................................................... 47
Routing ................................................................................................................................................................................ 48
Schedule Rule .................................................................................................................................................................... 49
View Log ............................................................................................................................................................................. 50
Firmware Upgrade ............................................................................................................................................................ 51
Backup Settings ................................................................................................................................................................. 52
Reset to Defaults .............................................................................................................................................................. 52
Reboot ................................................................................................................................................................................. 52
Wake-on-LAN (Miscellaneous)....................................................................................................................................... 53
Chaper 6
System Status and Help
............................................................................................................................................. 54
System Status...................................................................................................................................................................... 54
Help....................................................................................................................................................................................... 54
Chapter 7
Setting Up Client Computers for Internet Access
..................................................................................... 55
Client Computer Requirements ................................................................................................................................... 55
Setting up Windows 95/98 PC Clients ........................................................................................................................ 55
Configuring a Client Computer Using the DHCP Server ...................................................................................... 56
Configuring a Client Computer Manually ................................................................................................................... 56
Setting Up Windows NT 4.0 Clients ........................................................................................................................... 56
Configuring a Client Computer Using the DHCP Server ...................................................................................... 56
Configuring a Client Computer Manually ................................................................................................................... 58
Chapter 8
Troubleshooting
............................................................................................................................................................ 60
Power LED OFF ................................................................................................................................................................ 60
Status LED Never Blinks or LED Stays ON .............................................................................................................. 60
Testing the LAN Path to Your Router ......................................................................................................................... 60
Testing the LAN Path from your PC to a Remote Device .................................................................................... 60
Appendix A
Specifications
................................................................................................................................................................. 62
Appendix B
Translated Electrical Safety and Emission Information
........................................................................... 67
3
Preface
Purpose of This Guide
This guide is intended f
or network administrators who are responsible for installing and maintaining the AT-AR221E
Cable/DSL Router
.
How This Guide is Organized
This guide contains the following chapters and appendices:
Chapter 1,
Introduction, describes the features, functions,LEDs, and ports on the router.
Chapter 2, Installation, describes how to install the router.
Chapter 3,
Configuration Wizard, describes the procedures for accessing the router through its Web interface and for
quickly configuring the router.
Chapter 4,
Basic Settings, describes the procedures for manually configuring the basic parameters.
Chapter 5,Advanced Configuration, describes the procedures for entering configurations on advanced router features.
Chapter 6,
System Status and Help describes the procedures for getting on-line help with the router.
Chapter 7, Setting Up Client Computers for Internet Access, describes the procedures for configuring a Windows
client.
Chapter 8,
Troubleshooting,describes procedures for resolving error conditions on the router.
Appendix A, Specifications, provides router specifications.
Appendix B,
Translated Electrical Safety and Emission Information, contains multi-language translations of the
cautions and warnings in this manual.
4
Document Conventions
This guide uses se
veral conventions that you should become familiar with before you begin to install the product:
Note
A note provides additional information.
Warning
A warning indicates that performing or omitting a specific action may result in bodily injury.
Caution
A caution indicates that performing or omitting a specific action may result in equipment damage
or loss of data.
5
Where to Find Related Guides
The
Allied Telesyn web site at
www
.alliedtelesyn.com
under the suppor
t section contains the most recent documen-
tation f
or all of our products. All web-based documents relating to this product and other Allied Telesyn products can be
downloaded from the web site.
Contacting Allied Telesyn Technical Support
You can contact Allied Telesyn technical support through the company’s web site www.alliedtelesyn.com under the
support section or by telephone or fax.
Telephone and Fax Support
EUROPEAN SUPPORT NUMBERS
Telephone support is available Monday through Friday between 0900 and 1730 local time (excluding national holidays).
Austria, Belgium, Finland,France,Germany,Ireland, Italy,Luxembourg,The Netherlands, Norway,Sweden,
Switzerland and the United Kingdom
Free phone 00 800 287 877 678 or +31 20 711 4333
europe_support@alliedtelesyn.com
Spain:
Free phone 00 800 287 877 67 or +31 20 711 4333
europe_support@alliedtelesyn.com
Finland:
Free phone: 990 800 287 877 67 or +31 20 711 4333
europe_support@alliedtelesyn.com
Croatia and Slovenia:
Support Telephone number: +385 1 382 1341
Support Fax Number: + 385 1 382 1340
Support Email Address:ATIhelpdesk_Croatia@alliedtelesyn.com
Czech Republic:
Support Telephone number: +420 296 538 888
Support Fax Number: +420 296 538 889
Support Email Address: Czech_suppor
t@alliedtelesyn.com
6
Hungar
y:
Suppor
t Telephone number: +36 1 382 6385
Suppor
t Fax number: +36 1 382 6398
Support Email Address: Hungary_Helpdesk@alliedtelesyn.com
Poland:
Suppor
t Telephone number: +48 22 535 9670
Suppor
t Fax number: +48 22 535 9671
Suppor
t Email Address: Polska_pomoc@alliedtelesyn.com
Serbia, Montenegro, Macedonia,Bosnia and Herzegovina and Bulgaria:
Support Telephone number: +381 11 32 35 639
Support Fax Number: +381 11 3235 992
Support Email Address:Yug.Servis@alliedtelesyn.com
Russia and former Soviet Union Countries:
Support Telephone number: +7-095-935 8585
Support Fax Number: +7-095-935 8586
Support Email Address : support_CIS@alliedtelesyn.ru
Ukraine:
Support Telephone number: +7-095-935 8585
Support Fax Number: +7-095-935 8586
Support Email Address : Ukraine support@alliedtelesyn.com
All other countries not listed above should refer their technical support request to:
Support Telephone number: +31 20 711 4333
Support Email Address: europe_support@alliedtelesyn.com
Americas:
Technical Support by Phone or Fax (8-5 PST M-F)
Toll-free: 1 800 428 4835
Fax: 1 425 481 3790
*Support for Puerto Rico and the US Virgin Islands is provided through our Technical Support Center in Latin America.
México
Email soporte_mexico@alliedtelesyn.com
Teléfono +52 55 5559 0611
7
Returning Products
Pr
oducts for return or repair must first be assigned a Return Materials Authorization (RMA) number. RMA policy varies
fr
om country to country. Please check the applicable RMA policy at www.alliedtelesyn.com For Europe,you can also con-
tact our European Customer Service centre by email at
rma_europe@alliedtelesyn.com.
FTP Server
If you need management software for an Allied Telesyn managed device, you can download the software by connecting
dir
ectly to our FTP server at
ftp
.alliedtelesyn.com.
At login,
enter “anonymous” as the user name and your e-mail
address as the password.
For Sales or Corporate Information
European & Latin America Headquarters
Allied Telesis International SA
Via Motta 24
6830 Chiasso
Switzerland
Tel: +41 91 6976900
Fax: +41 91 6976911
Allied Telesis International Services
Piazza Tirana n.24/4 B
20147 Milano
Italy
Tel: +39 02 4141121
Fax: +39 02 41411261
REGIONAL LOCATIONS
Austria & Eastern Europe
Allied Telesyn Vertriebsgesellschaft m.b.H.
Lainzer Strasse 16/5-6
1130,Vienna
Tel: +43-1-876 24 41
Fax: +43-1-876 25 72
8
P
oland
Allied
Telesyn Vertriebsgesellschaft m.b.H.
Sp
. z o.o. Oddzial w Polsce
ul. Elektoralna 13
00-137
Warszawa
Tel: +48 22 620 82 96
Fax:
+48 22 654 48 56
Romania
Allied Telesyn Vertriebsgesellschaft m.b.H.
str.Thomas Masaryk 23
Sector 2, Bucharest 0209
Tel: +40-21-211-1817/8245
Fax: +40-21-210-5610
Russia
Allied Telesyn International
Ul. Korovij Vall
Dom 7 Str. 1 Office 190
119049 Moscow
Tel: +7095 9358585
Fax: +7095 9358586
Serbia & Montenegro
Allied Telesyn Vertriebsgesellschaft m.b.H.
Krunska 6
11000 Belgrade
Tel & Fax: +381 11 3033 208
+381 11 3033 209
+381 11 3235 639
France
Allied Telesyn International SAS
12, avenue de Scandinavie
Parc Victoria, Immeuble “Le Toronto”
91953 Courtaboeuf Cédex - Les Ulis
Tel: +33 1 60 92 15 25
Fax: +33 1 69 28 37 49
9
Gr
eece
Allied
Telesyn International S.r.l
Kiriazi 14-16
145 62 Kifisia
T
el: +30 210 6234 200
Fax: +30 210 6234 209
Ital
y – North
Allied
Telesyn International S.r.l.
Via Anna Kuliscioff, 37
20152 Milano
Tel: +39 02 41304.1
Fax: +39 02 41304.200
Italy – East
Tel: +39 348 1522583
Tel & Fax: +39 049 8868175
Italy – South
Allied Telesyn International S.r.l.
Via Troilo il Grande 3
00131 Roma
Tel: +39 06 41294507
Fax: +39 06 41404801
Turkey
Allied Telesyn International
6. Cadde 61/2 Öveçler
06460 Ankara
Tel: +90 312 472 1054/55
Fax: +90 312 472 1056
Germany – North
Allied Telesyn International GmbH
Kapweg 4
13405 Berlin
Tel: +49-30-435 900-0
Fax: +49-30-435 900-300
Toll Free (Sales): 00 800 255 43310
Toll Free (Technical Support): 00 800 287 877678
10
German
y – South
Allied
Telesyn International GmbH
Zeppelinstr
.1
85399 Hallbergmoos
T
el: +49-811-999 37-0
Fax: +49-811-999 37-22
Belgium & Lux
embourg
Allied
Telesyn International
Research Park
Kranenberg 6, 1731 Zellik, Belgium
Tel: +32 2 481 60 68
Fax: +32 2 481 60 75
Denmark
Allied Telesyn International
Jyllinge ErhvervsCenter
Møllehaven 8
DK-4040 Jyllinge
Tel: +45 46734835
Fax: +45 46734837
Finland
Allied Telesyn International Ltd.
Metsänneidonkuja 10
02130 ESPOO
Tel: +358 9 7255 5290
Fax: +358 9 7255 5299
Iceland +47 22 70 04 70
Ireland (Freephone) 1 800 409 127
The Netherlands
Allied Telesyn International BV
Hoeksteen 26
2132 MS Hoofddorp
Tel: +31 20 6540 246
Fax: +31 20 6540 249
11
Norwa
y
Allied
Telesyn International
Ole De
viksvei 4
0666 Oslo
T
el: +47 22 70 04 70
Fax: +47 22 70 04 01
Sw
eden
Allied
Telesyn International
Byängsgränd 14
120 40 Årsta
Tel: +46 8 13 14 14
Fax: +46 8 681 04 45
United Kingdom
Allied Telesyn International Ltd.
100 Longwater Avenue
GreenPark
Reading, RG2 6GP
Tel: +44 118 920 9800
Fax: +44 118 975 2456
Latin America - Support Office
Allied Telesyn International
19800 North Creek Parkway, Suite 200
Bothell,WA 98011 USA
Tel: +1 425 481 3852
Fax: +1 425 489 9191
Toll Free (Mexico & Puerto Rico): (95-800) 424 5012 ext. 3852
Latin America – Mexico
Allied Telesyn International
AV. Insurgentes Sur # 800,Piso 8
Col. Del Valle
México, DF,03100
Tel: +52 55 5448 4989
Fax: +52 55 5448 4910
12
P
ortugal
Allied
Telesyn International
Centr
o de Escritórios das Laranjeiras
Praça Nuno Rodrigues dos Santos, Nº 7 Sala 211
1600-171 Lisbon
Tel: +351 21 721 74 00
Fax:
+351 21 727 91 26
Spain
Allied Telesyn International S.L.U
Plaza de España
18-4ª Ofic. 3,28008 Madrid
Tel: +34 91 559 1055
Fax: +34 91 559 2644
Allied Telesyn International, Corp.
19800 North Creek Parkway, Suite 200
Bothell,WA 98011
Tel: 1 (425) 487-8880
Fax: 1 (425) 489-9191
Allied Telesyn International, Corp.
960 Stewart Drive, Suite B
Sunnyvale, CA 94085
Tel: 1 (800) 424-4284 (USA and Canada)
Fax: 1 (408) 736-0100
For current information, please visit our web site :
www.alliedtelesyn.com
13
Tell Us What You Think
If y
ou have any comments or suggestions on how we might improve this or other Allied Telesyn documents, please
contact us at
www
.alliedtelesyn.com.
14
Chapter 1
Introduction
Thank you for purchasing the AT-AR221E Cable/DSL Router with an integral 4- port switch.This easy-to-use router offers
small offices and home offices an economical wa
y to connect their entire LAN to the Internet using an external DSL/Cable
modem.
Router Features
l High speed Internet access - Includes a WAN port for connection to an external DSL/Cable modem for high speed
Internet access (20~200 times faster than your legacy 56K modem)
l Built-in four-port 10/100 Mbps Ethernet Switch - Provides complete and fast connectivity for small offices.
l Shared single ISP account - Provides an affordable Internet access for all the computers in your office using a single ISP
account, via Network Address Translation (NAT). NAT is always enabled.
l DHCP (Dynamic Host Configuration Protocol) - Simplifies setup and management of all you network resources.
l PPPoE & PPTP - Allows for flexible use and configuration of ADSL.
l Stateful Inspection Firewall – To protect your computer data against un-authorised access via the Internet.
l Web-based management - Includes an intuitive web-based configuration and administration interface to simplify router
management.
l SNMP based management – Allows the router to be managed as part of a large corporate network.
l DNS Server - Supports two DNS servers that relay DNS entries to speed up the Internet connection.
l Virtual Server - Allows for a Virtual Server configuration (for example, an FTP Server) to allow remote access by out-
side users.
l Access control (packet filtering) - Monitors and blocks specific packets or applications.
15
This illustration figur
e 1,shows the front and rear panels of the router.
Figure 1. Router front and rear panels.
LED Colour Function/Description
Power Green Steady on when power is on.
Status Orange Flashing in normal operation
WAN (WAN port)
Link/Act Green Steady on when ADSL/Cable modem is properly connected
Flashing when WAN port has data traffic
100M Green Steady on when WAN port connected at 100Mbps
Off – when WAN port connected at 10Mbps
LAN (1-4 LAN ports)
Link/Act Green Steady on when LAN port is properly connected
Flashing when LAN port has data traffic
100M Green Steady on when LAN port connected at 100Mbps
Off – when LAN port connected at 10Mbps
Init. Press and hold the Initialize button.The Status LED will stop flashing, and then flash 6 times. Then
release the button.
WAN. This port is for connecting to the Wide Area Network using an ADSL or Cable Modem.
LAN 1- 4. These ports are used to connect computers and peripherals to the router.
Power. This sock
et is used to connect the external po
w
er suppl
y to the r
outer
.
WAN
1
POWER
SPEED
LINK
STA
TUS
4
3
2
1
2
34 WA N
Init
Power
16
Package Contents
Check y
our router package for the following items.If an item is missing or damaged, contact your Allied Telesyn sales rep-
r
esentative for assistance.
Figure 2. Package contents.
l 1 x Broadband Router
l 1 x AC/DC power adapter
l 1 x Ethernet Cable
l 1 x This installation guide
17
Chapter 2
Installation
Installing the Hardware
Perform the following procedures to install the router.
Reviewing Safety Precautions
Please review the following safety precautions before you begin to install the device in your network. Refer to Appendix
B f
or translated safety statements in your language.
Warning
Lightning Danger: Do not work on this equipment or cables during periods of lightning activity.
1
Warning
Power cord is used as a disconnection device:To de-energize equipment, disconnect the
power cord. 2
Warning
Electrical-Type Class 1 Equipment: This equipment must be earthed.The power plug must be
connected to a properly wired earth ground socket outlet.An improperly wired socket outlet could
place hazardous voltages on accessible metal parts. 3
Caution
Pluggable Equipment:The socket outlet should be installed near the equipment and should be
easily accessible. 4
Caution
Air vents:The air vents must not be blocked on the unit and must have free access to the room
ambient air for cooling. 5
Caution
Operating Temperature:This product is designed for a maximum ambient temperature of 40°C.
6
Caution
All Countries:
Install this product in accordance with local and National Electric Codes. 7
18
Powering the Device
1.
Plug the power adapter to an AC power outlet.
2. Connect the output of the power supply to the power connector on the rear of the device.
The Power LED turns on immediately. The device then immediately runs a series of hardware diagnostics to ensure that
the unit can operate pr
operly.
POST (Power-On-Self-Test)
This series of hardware diagnostics is called Power-On-Self-Test (POST).
While the POST is running, watch the front panel of the router. 100M and Link/Act LEDs flash in sequence. If the POST
succeeds without encountering any problems, the 100M and Link/Act LEDs turn OFF.
Connecting the Router to Computers and a Network
The device features a built-in 4-port 10M/100M Ethernet switch. Any of the Ethernet ports can be connected to a
computer that has an Ethernet card or NIC (Network Interface Card).
Figure 3. Connecting computers to the router
Modem Connection
The device has one WAN port that connects to an external DSL/Cable modem for Internet access.The following hardware items are needed for the modem connection:
l An external DSL/Cable modem with and Ethernet RJ-45 connector.
l An RJ-45 to RJ-45 cable for connecting the modem to the router.
19
1
2
34 WAN
Init
Power
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