Allied Telesis AT-ANC10S-2 operation manual

AT-ANC10S/2

10 Gigabit Network Interface Card

Installation and User’s Guide

613-002022 Rev. C

Copyright  2018 Allied Telesis, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc. Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners. Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of such damages.

Electrical Safety and Emissions Standards

This product meets the following standards.

Federal Communications Commission Interference Statement

Declaration of Conformity

Manufacturer Name: Allied Telesis, Inc.

Declares that the product: NetExtreme II Family Adapter

Model Numbers: AT-ANC10S/2

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and the receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device must not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

IMPORTANT NOTE: FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

IEEE802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.

Industry Canada

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

European Union Restriction of the Use of Certain Hazardous Substances

(RoHS) in Electrical and Electronic Equipment

This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.

RFI Emissions FCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE

Immunity EN55024

Electrical Safety EN60950-1 (TUV), UL 60950-1 (

Laser Safety EN60825

CULUS

)

Translated Safety Statements

Important: The  symbol indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” on our web site at www.alliedtelesis.com/support.

Preface ............................................................................................................................................................13

Safety Symbols Used in this Document .....................................................................................................14

Contacting Allied Telesis............................................................................................................................15

Chapter 1: Introducing the AT-ANC10S/2 Adapter ..................................................................................... 17

Functional Descriptions..............................................................................................................................18

AT-ANC10S/2 Adapter Physical Description .......................................................................................19

Features.....................................................................................................................................................21

Adaptive Interrupt Frequency ..............................................................................................................21

ASIC with Embedded RISC Processor................................................................................................21

Supported Operating Environments .................................................................................................... 21

Chapter 2: Installing the Hardware ..............................................................................................................23

Reviewing the Contents of Your Shipment ................................................................................................ 24

Reviewing Safety Precautions ...................................................................................................................25

Pre-Installation Checklist............................................................................................................................27

Installing the Standard Bracket on the Adapter..........................................................................................28

Installing the Network Adapter Card ..........................................................................................................30

Installing SFP+ Transceivers in the AT-ANC10S/2 Adapter ......................................................................34

Chapter 3: Installing Broadcom Boot Agent Driver Software ...................................................................35

Overview .................................................................................................................................................... 36

Setting Up MBA in a Client Environment ................................................................................................... 37

Enabling the MBA Driver ..................................................................................................................... 37

Disabling the MBA Driver ....................................................................................................................37

Setting Up the BIOS ............................................................................................................................ 37

Setting Up MBA in a Server Environment: Red Hat Linux PXE Server .....................................................38

Chapter 4: Installing the Linux Drivers ........................................................................................................ 39

Overview .................................................................................................................................................... 40

bnx2x Driver Limitations ...................................................................................................................... 40

Packaging............................................................................................................................................40

Installing Linux Driver Software..................................................................................................................41

Installing the Source RPM Package ....................................................................................................41

Building the Driver from the Source TAR File......................................................................................42

Unloading the Linux Driver .................................................................................................................. 43

Patching PCI Files (Optional) .............................................................................................................. 44

Network Installations ...........................................................................................................................44

Setting Optional Properties for the bnx2x Driver .................................................................................44

Checking the bnx2x Driver Defaults .................................................................................................... 45

Checking Driver Messages..................................................................................................................46

Teaming with Channel Bonding...........................................................................................................46

Statistics .....................................................................................................................

Chapter 5: Installing the Windows Drivers .................................................................................................47

Supported Versions of Microsoft Windows ................................................................................................48

Installing the Windows Driver Software......................................................................................................49

Using the Installer................................................................................................................................50

.........................46

Contents

Using Silent Installation....................................................................................................................... 54

Removing the Device Drivers .................................................................................................................... 57

Chapter 6: Setting Advanced Properties .................................................................................................... 59

Advanced Features ................................................................................................................................... 60

Accessing the Advanced Tab .................................................................................................................... 62

Selecting the Advanced Tab in Windows Server 2008 or Windows Server 2008 R2 ......................... 62

Selecting the Advanced Tab in Windows Server 2012 ....................................................................... 63

Modifying the Advanced Properties........................................................................................................... 65

Chapter 7: Installing CIM and SNMP for Manageability ............................................................................. 75

Installing CIM............................................................................................................................................. 76

Loading the CIM Libraries ................................................................................................................... 77

Installing SNMP ......................................................................................................................................... 79

BASP Subagent .................................................................................................................................. 79

BASP Extensible-Agent ...................................................................................................................... 79

Loading the SNMP Libraries ............................................................................................................... 80

Chapter 8: Installing Management Applications ........................................................................................ 83

Installing Broadcom Advanced Control Suite 4 and Related Management Applications .......................... 84

Checking .NET Framework Requirements.......................................................................................... 84

Using the Installer ............................................................................................................................... 85

Using the Silent Install Option............................................................................................................. 85

Modifying Management Applications......................................................................................................... 88

Repairing Management Applications......................................................................................................... 89

Removing Management Applications ........................................................................................................ 90

Chapter 9: Troubleshooting ......................................................................................................................... 91

Checking Hardware Diagnostics ............................................................................................................... 92

Checking Port LEDs .................................................................................................................................. 93

Consulting the Troubleshooting Checklist ................................................................................................. 94

Checking the Current Drivers.............................................................................................................. 94

Running a Cable Length Test ............................................................................................................. 95

Testing Network Connectivity.............................................................................................................. 95

Solving Microsoft Windows Server 2008 R2 Hyper-V Issues .................................................................... 97

Single Network Adapter ...................................................................................................................... 97

Teamed Network Adapters ................................................................................................................. 98

Removing the Device Drivers.............................................................................................................. 98

Preparing an Answer File.................................................................................................................... 98

Solving Broadcom Boot Agent and Broadcom Advanced Server Program (BASP) Issues .................... 100

Solving Miscellaneous Issues.................................................................................................................. 102

Chapter 10: User Diagnostics .................................................................................................................... 105

Overview.................................................................................................................................................. 106

System Requirements ............................................................................................................................. 107

Performing Diagnostics ........................................................................................................................... 108

Diagnostic Test Descriptions ................................................................................................................... 111

Appendix A: Technical Specifications ...................................................................................................... 117

Physical Specifications ............................................................................................................................ 117

Environmental Specifications .................................................................................................................. 117

Power Specifications ............................................................................................................................... 118

Performance Specification....................................................................................................................... 118

Appendix B: Cleaning Fiber Optic Connectors ........................................................................................ 119

Using a Cartridge-Type Cleaner.............................................................................................................. 120

Using a Swab .......................................................................................................................................... 122

Figures

Figure 1: AT-ANC10S/2 Adapter ......................................................................................................................................... 19

Figure 2: AT-ANC10S/2 Faceplate...................................................................................................................................... 19

Figure 3: Package Contents of the AT-ANC10S/2 Adapter................................................................................................. 24

Figure 4: Removing the Low-profile Bracket........................................................................................................................ 28

Figure 5: Installing the Standard Bracket............................................................................................................................. 29

Figure 6: Removing the PC Cover....................................................................................................................................... 31

Figure 7: Removing the Faceplate From PCIe Slot ............................................................................................................. 31

Figure 8: Inserting the Adapter with a High-profile Bracket ................................................................................................. 32

Figure 9: Securing the Adapter with a High-profile Bracket................................................................................................. 33

Figure 10: Broadcom NetXtreme II Driver Installer - InstallShield Wizard Page.................................................................. 51

Figure 11: License Agreement Page ................................................................................................................................... 52

Figure 12: Ready to Install the Program Page..................................................................................................................... 53

Figure 13: InstallShield Wizard Completed Page ................................................................................................................ 54

Figure 14: Windows Server 2008 and Windows Server 2008 R2 Search Box .................................................................... 62

Figure 15: Device Manager Window.................................................................................................................................... 63

Figure 16: Windows Server 2012 Desktop .......................................................................................................................... 64

Figure 17: Windows Server 20112 Run Window................................................................................................................. 64

Figure 18: BACS CIM Option Window................................................................................................................................. 78

Figure 19: BACS SNMP Option Window............................................................................................................................. 81

Figure 20: Ferrule in an SC Connector Plug...................................................................................................................... 119

Figure 21: Unclean and Clean Ferrule............................................................................................................................... 119

Figure 22: Cartridge Cleaner ............................................................................................................................................. 120

Figure 23: Rubbing the Ferrule Tip on the Cleaning Surface ............................................................................................ 120

Figure 24: Lint-Free and Alcohol-Free Swabs................................................................................................................... 122

Figure 25: Cleaning a Recessed Ferrule........................................................................................................................... 122

List of Figures

Tables

Table 1. Network Adapter Card ..........................................................................................................................................18

Table 2. Network Link and Activity LEDs ............................................................................................................................20

Table 3. Linux Driver for the AT-ANC10S/2 Network Adapter ............................................................................................40

Table 4. Linux Driver Packaging .........................................................................................................................................40

Table 5. Default Values for the bnx2x Driver ......................................................................................................................45

Table 6. Supported Versions of Microsoft Windows ...........................................................................................................48

Table 7. Advanced Features in Microsoft Windows Supported by the AT-ANC10S/2 Adapter ..........................................60

Table 8. Advanced Features in Microsoft Windows ............................................................................................................65

Table 9. Linux Module Size ................................................................................................................................................95

Table 10. uediag Command Options ................................................................................................................................108

Table 11. Diagnostic Tests ...............................................................................................................................................111

Table 12. AT-ANC10S/2 Physical Specifications .............................................................................................................117

Table 13. Environmental Specifications ............................................................................................................................117

Table 14. Operating Voltages and Maximum Power Consumption ..................................................................................118

List of Tables

Preface

This guide contains instructions on how to install and configure the AT-ANC10S/2 adapter.

The Preface discusses the following topics:

 “Safety Symbols Used in this Document” on page 14

 “Contacting Allied Telesis” on page 15

Preface

Note

Caution

Warning

Safety Symbols Used in this Document

This document uses the following conventions:

Notes provide additional information.

Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data.

Warnings inform you that performing or omitting a specific action may result in bodily injury.

Laser warnings inform you that an eye or skin hazard exists due to the presence of a Class 1 laser device.

Contacting Allied Telesis

If you need assistance with this product, you may contact Allied Telesis technical support by going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/support. You can find links for the following services on this page:

 24/7 Online Support — Enter our interactive support center to

search for answers to your product questions in our knowledge database, to check support tickets, to learn about RMAs, and to contact Allied Telesis technical experts.

 USA and EMEA phone support — Select the phone number that

best fits your location and customer type.

 Hardware warranty information — Learn about Allied Telesis

warranties and register your product online.

 Replacement Services — Submit a Return Merchandise

Authorization (RMA) request via our interactive support center.

AT-ANC10S/2 Adapter Installation and User’s Guide

 Documentation — View the most recent installation and user

guides, software release notes, white papers, and data sheets for your products.

 Software Downloads — Download the latest software releases for

your managed products.

For sales or corporate information, go to www.alliedtelesis.com/ purchase and select your region.

Preface

Chapter 1

Introducing the AT-ANC10S/2 Adapter

This chapter provides an introduction to the AT-ANC10S/2 network adapter and discusses the following topics:

 “Functional Descriptions” on page 18

 “Features” on page 21

Chapter 1: Introducing the AT-ANC10S/2 Adapter

Note

Functional Descriptions

The AT-ANC10S/2 network adapter is a new class of 10 Gigabit Ethernet (10GbE) interface controller that is based on the Broadcom 57810 10Gb network controller. It can perform accelerated Ethernet data networking and storage networking simultaneously for all popular protocols used in the data center, and includes features such as:

 Data Center Bridging

 SR-IOV

Enterprise networks that use multiple protocols and multiple network fabrics benefit from the NICs ability to combine data communications, storage, and clustering over a single Ethernet fabric and to boost server CPU processing performance and memory utilization while alleviating I/O bottlenecks.

The basic characteristics of the adapter is listed in Table 1.

Table 1. Network Adapter Card

Adapter Number of Slots Speed

AT-ANC10S/2 Two slots for SFP+

transceivers

The maximum operating distances of the SFP+ slots on the adapter depend on the transceivers. Contact your Allied Telesis sales representative for a list of supported transceivers for the adapter.

As part of the company’s green range, the adapter is engineered to reduce power consumption. It incorporates centralized power management features that automatically place idle circuitry into a lower power mode to save energy.

The AT-ANC10S/2 adapter, shown in Figure 1 on page 19, has two slots for SFP+ modules that operate at 10 Gbps in full duplex mode. You cannot change the speed or duplex mode of the transceiver slots. The maximum operating distance of an SFP+ slot will vary depending on the SFP+ transceiver and type of fiber optic cabling.

Maximum

Distance

10 Gbps Varies by

SFP+ transceiver

Bus

Connector

PCIe x8

The adapter has an PCIe x8 motherboard bus connector.

AT-ANC10S/2 Adapter Installation and User’s Guide

Figure 1. AT-ANC10S/2 Adapter

AT-ANC10S/2

Adapter Physical

Description

The faceplate on the AT-ANC10S/2 adapter, shown in Figure 2 on page 19, has two slots for SFP+ transceivers, and four LEDs.

Figure 2. AT-ANC10S/2 Faceplate

The LEDs for the SFP+ slots are described in Table 2 on page 20.

Chapter 1: Introducing the AT-ANC10S/2 Adapter

Port LED LED State Network State

ACT LED Off The slot is empty or the

LNK LED Off The slot is empty or the

Table 2. Network Link and Activity LEDs

transceiver in the slot is not transmitting or receiving network traffic.

Blinking The transceiver in the slot is

transmitting or receiving network traffic.

transceiver has not established a link to a remote device.

Steady On The transceiver has

established a link to a remote device.

Features

AT-ANC10S/2 Adapter Installation and User’s Guide

The following features apply to the AT-ANC10S/2 adapter:

 Dual 10 Gbps MAC on the AT-ANC10S/2 adapter

 TCP segmentation offload

 PXE v2.1 remote boot

 Receive side scaling (RSS) for IPv4 and IPv6

 Statistics gathering (SNMP MIB II)

 Comprehensive diagnostic and configuration software suite

 ACPI compliant power management

 Virtual LANs-802.1q VLAN tagging

 Jumbo frames (up to 9 KB). The OS and link partner must support

jumbo frames.

 MSI, MSI-X

Adaptive

Interrupt

Frequency

ASIC with

Embedded RISC

Processor

 LiveLink™

 PCI Express x8 v3.0, 8 GTps-compliant

 PCI Express x8 v2.0, 5 GTps-compliant

 PCI Express x8 v1.1, 2.5 GTps-compliant

 Smart Load Balancing Teaming

 IEEE Std 802.3ad teaming

The adapter driver intelligently adjusts host interrupt frequency based on traffic conditions to increase overall application throughput. When traffic is light, the adapter driver interrupts the host for each received packet, minimizing latency. When traffic is heavy, the adapter issues one host interrupt for multiple, back-to-back incoming packets, preserving host CPU cycles.

The core control for the ANC10S/2 network adapter resides in a tightly integrated, high-performance ASIC. The ASIC includes a RISC processor. This functionality provides the flexibility to add new features to the card and adapts it to future network requirements through software downloads. This functionality also enables the adapter drivers to exploit the built-in host offload functions on the adapter as host operating systems are enhanced to take advantage of these functions.

Supported

Operating

Environments

The ANC10S/2 network adapter has software support for the following operating systems:

 Microsoft Windows Server 2008 (32-bit and 64-bit extended)

Chapter 1: Introducing the AT-ANC10S/2 Adapter

 Microsoft Windows Server 2008 R2

 Microsoft Windows Server 2012 and 2012 R2

 Microsoft Windows Server 2008 R2, 2012 and 2012 R2 Hyper-V

 Linux

 Solaris x86

 ESX Server (VMware)

 Citrix XenServer

(32-bit and 64-bit extended)

Chapter 2

Installing the Hardware

This chapter describes how to install the AT-ANC10S/2 in a PC and discusses the following topics:'

 “Reviewing the Contents of Your Shipment” on page 24

 “Reviewing Safety Precautions” on page 25

 “Pre-Installation Checklist” on page 27

 “Installing the Standard Bracket on the Adapter” on page 28

 “Installing the Network Adapter Card” on page 30

 “Installing SFP+ Transceivers in the AT-ANC10S/2 Adapter” on

page 34

Chapter 2: Installing the Hardware

AT-ANC10S/2 adapter with preinstalled low profile bracket.

Standard bracket.

Reviewing the Contents of Your Shipment

The AT-ANC10S/2 adapter comes with two brackets: a pre-installed lowprofile bracket and a standard bracket. Refer to Figure 3.

Figure 3. Package Contents of the AT-ANC10S/2 Adapter

Inform your network supplier of any missing or damaged items. If you need to return the adapter, you must pack it in the original (or equivalent) packing material or the warranty will be voided. See “Contacting Allied Telesis” on page 15.

Reviewing Safety Precautions

Note

Warning

Note

Please review the following safety precautions before you begin to install a network adapter card.

The  indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” on the Allied Telesis website at www.alliedtelesis.com/support/ software. After you have accessed this website, enter the model number in the Search by Product Name box and then click Find to view the current list of documents.

This is a Class 1 Laser product.  L1

AT-ANC10S/2 Adapter Installation and User’s Guide

The fiber optic ports contain a Class 1 Laser device. When the ports are disconnected, always cover them with the provided plug. Exposed ports may cause skin or eye damage.  L4

Do not stare into the laser beam.  L2

Do not look directly at the fiber optic cable ends or inspect the cable ends with an optical lens.  L6

Do not work on this equipment or cables during periods of lightning activity.  E2

All Countries: Install this product in accordance with local and National Electric Codes.  E8

Chapter 2: Installing the Hardware

Warning

The adapter is being installed in a system that operates with voltages that can be lethal. Before you remove the cover of your system, you must observe the following precautions to protect yourself and to prevent damage to the system components.

- Remove any metallic objects or jewelry from your hands and wrists.

- Make sure to use only insulated or nonconducting tools.

- Verify that the system is powered OFF and unplugged before accessing internal components.

- Installation or removal of adapters must be performed in a staticfree environment.

The use of a properly grounded wrist strap or other personal antistatic devices and an antistatic mat is strongly recommended.  E39

Pre-Installation Checklist

Note

Before installing the adapter card, perform the following procedure:

1. Verify that your system is using the latest BIOS.

2. If your system is active, shut it down.

3. When the system shutdown is complete, power OFF and unplug the power cord.

4. Holding the adapter card by the edges, remove it from its shipping package and place it on an antistatic surface.

5. Check the adapter for visible signs of damage, particularly on the card’s edge connector.

Do not install a damaged adapter. If the adapter is damaged, report it to Allied Telesis. See “Contacting Allied Telesis” on page 15.

AT-ANC10S/2 Adapter Installation and User’s Guide

Chapter 2: Installing the Hardware

Installing the Standard Bracket on the Adapter

If you are installing AT-ANC10S/2 adapter in a computer that requires a standard bracket, you must replace the pre-installed low profile bracket on the adapter with the standard bracket. To install the standard bracket, perform the following procedure:

To replace the low-profile bracket with the standard bracket, do the following:

1. Remove the screws that attach the bracket to the adapter. See Figure 4.

Figure 4. Removing the Low-profile Bracket

2. Fit the standard bracket onto the adapter as shown in Figure 5 on page 29 and secure with the two screws.

AT-ANC10S/2 Adapter Installation and User’s Guide

Figure 5. Installing the Standard Bracket

Chapter 2: Installing the Hardware

Note

Warning

Installing the Network Adapter Card

The following installation instructions apply to most systems. For details about performing the tasks on your particular system, refer to the manuals that were supplied with your system.

This procedure requires a Phillips-head screw.

The AT-ANC10S/2 adapter requires a PCIe x8 PC.

- Remove any metallic objects or jewelry from your hands and wrists.

- Make sure to use only insulated or nonconducting tools.

- Verify that the system is powered OFF and unplugged before accessing internal components.

- Installation or removal of adapters must be performed in a staticfree environment.

The use of a properly grounded wrist strap or other personal antistatic devices and an antistatic mat is strongly recommended.  E39

To install the adapter, do the following:

1. Review the “Pre-Installation Checklist” on page 27 and “Reviewing Safety Precautions” on page 25.

Before installing the adapter, verify that the computer is powered OFF and that the power cord is unplugged from the power outlet. You should also be sure to follow all proper electrical grounding procedures.

2. Remove the system cover. Refer to Figure 6 on page 31.

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