Allied Telesis AT-2916SX User Manual
Advanced Control Suite
Gigabit Ethernet Network
Adapters
AT-2916SX
AT-2931SX
AT-2972SX
AT-2972SX/2
User’s Guide
613-000492 Rev. B
Copyright © 2006 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
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trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any
incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this
manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of
such damages.
Contents
Where to Find Web-based Guides .........................................................................................................................................8
Contacting Allied Telesis ........................................................................................................................................................9
Online Support ................................................................................................................................................................9
Email and Telephone Support .........................................................................................................................................9
Returning Products..........................................................................................................................................................9
Sales or Corporate Information .......................................................................................................................................9
Management Software Updates ......................................................................................................................................9
Chapter 1: Broadcom Advanced Server Program (BASP) Overview ..................................................................................12
Broadcom Advanced Control Suite 2 (BACS 2) Features ....................................................................................................13
BASP for Windows 2000, Windows 2003, and Windows XP ...............................................................................................14
Failover and Load Balance............................................................................................................................................14
Virtual LAN (VLANs)......................................................................................................................................................14
Chapter 2: Overview............................................................................................................................................................16
Information Provided by the BACS 2 Applications ........................................................................................................17
BACS 2 Features ..........................................................................................................................................................17
Installing the BACS 2 Application .........................................................................................................................................19
Installing Using the GUI.......................................................................................................
Using Silent Installation .................................................................................................................................................19
Managing the BACS Application ..........................................................................................................................................21
Initializing the BACS 2 Application ................................................................................................................................21
Updating the BACS Application.....................................................................................................................................21
Removing the BACS Application ...................................................................................................................................21
Configuring the BACS 2 Application .....................................................................................................................................23
Vital Sign Tab ................................................................................................................................................................23
Resources Tab ..............................................................................................................................................................25
Hardware Tab................................................................................................................................................................26
Advanced Tab ...............................................................................................................................................................27
Network Test Tab ..........................................................................................................................................................30
Diagnostics Tab.............................................................................................................................................................31
Statistics Tab.................................................................................................................................................................32
General Statistics ................................................................................................................................ 33
IEEE 802.3 Statistics ........................................................................................................................... 34
Custom Statistics................................................................................................................................. 34
BASP Statistics Tab ......................................................................................................................................................35
Configuring Teaming ............................................................................................................................................................37
Creating a Team Using the Wizard ...............................................................................................................................38
Creating a Team Using the Expert Mode ......................................................................................................................48
Modifying a Team..........................................................................................................................................................52
Viewing the Team Properties and Statistics ..................................................................................................................57
..........................................19
Chapter 3: Installing the BASP ............................................................................................................................................60
Uninstalling the BASP ..........................................................................................................................................................61
Chapter 4: Adapter Teaming ...............................................................................................................................................64
Smart Load Balancing (SLB)™ .....................................................................................................................................64
Link Aggregation (802.3ad) ...........................................................................................................................................64
Generic Link Aggregation (Trunking).............................................................................................................................64
Smart Load Balance Auto-Failback Disable..................................................................................................................65
Failover Teaming..................................................................................................................................................................66
3
Contents
VLANs Overview...................................................................................................................................................................67
VLANs Support..............................................................................................................................................................69
Adaptive Interrupt Frequency ........................................................................................................................................69
Dual DMA Channels ......................................................................................................................................................69
32-bit or 64-bit PCI Bus Master .....................................................................................................................................70
ASIC with Embedded RISC Processor..........................................................................................................................70
Chapter 5: Verifying the Correct Drivers are Loaded...........................................................................................................72
Windows ........................................................................................................................................................................72
Software Problems and Solutions.........................................................................................................................................73
Windows 2000 ...............................................................................................................................................................73
Broadcom Advanced Server Program (BASP) ..............................................................................................................74
4
Figures
Figure 1. Advanced Control Suite 2 Menu...........................................................................................................................16
Figure 2. Vital Sign Tab .......................................................................................................................................................24
Figure 3. Resources Tab .....................................................................................................................................................25
Figure 4. Hardware Tab.......................................................................................................................................................26
Figure 5. Advanced Tab ......................................................................................................................................................27
Figure 6. Network Test Tab .................................................................................................................................................31
Figure 7. Diagnostics Tab....................................................................................................................................................31
Figure 8. Statistics Tab........................................................................................................................................................33
Figure 9. BASP Statistics Tab .............................................................................................................................................36
Figure 10. New Team Configuration Window......................................................................................................................37
Figure 11. Broadcom Teaming Wizard Welcome Page.......................................................................................................39
Figure 12. Team Name Page ..............................................................................................................................................39
Figure 13. Team Type Page................................................................................................................................................40
Figure 14. Assigning Team Members Page ........................................................................................................................41
Figure 15. Team Member Selection ....................................................................................................................................42
Figure 16. Team Standby Member Page.............................................................................................................................42
Figure 17. Standby Member Selection ................................................................................................................................43
Figure 18. Configuring LiveLink Page..................................................................................................................................44
Figure 19. Configure VLAN Support Page...........................................................................................................................44
Figure 20. VLAN Naming Page ...........................................................................................................................................45
Figure 21. VLAN Tagging Page...........................................................................................................................................46
Figure 22. Additional VLANs Page ......................................................................................................................................47
Figure 23. Final Teaming Wizard Page ...............................................................................................................................47
Figure 24. Commit Changes Warning Message..................................................................................................................48
Figure 25. Team Properties Tab..........................................................................................................................................48
Figure 26. Broadcom Teaming Wizard Welcome Page.......................................................................................................49
Figure 27. New Team Configuration....................................................................................................................................49
Figure 28. New Team Configuration Menu..........................................................................................................................50
Figure 29. Team Properties Tab..........................................................................................................................................52
Figure 30. Add VLAN Dialog Box ........................................................................................................................................54
Figure 31. VLAN Name Selected.........................................................................................................................................55
Figure 32. Save As Dialog Box............................................................................................................................................56
Figure 33. Open Dialog Box ....................................................................................................
Figure 34. Example of Servers Supporting Multiple VLANs with Tagging...........................................................................67
Figure 35. Vital Sign Tab for Troubleshooting.....................................................................................................................72
............................................56
5
Figures
6
Preface
This guide contains instructions on how to install and configure the
Advanced Control Suite software for the AT-29xxSX Gigabit Ethernet
network adapters on Windows 2000, Windows 2003, and Windows XP
platforms. For information about how to install the adapters as well as
procedures to install and configure the related software, see the Gigabit
Ethernet Network Adapters Installation Guide (part number 613-000049).
The Preface contains the following sections:
“Where to Find Web-based Guides” on page 8
“Contacting Allied Telesis” on page 9
7
Preface
Where to Find Web-based Guides
The installation and user guides for all Allied Telesis products are
available in portable document format (PDF) on our web site at
www.alliedtelesis.com. You can view the documents online or download
them onto a local workstation or server.
8
Advanced Control Suite User’s Guide
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical
support as well as sales and corporate information.
Online Support You can request technical support online by accessing the Allied Telesis
Knowledge Base: http://kb.alliedtelesis.com. You can use the
Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and
Telephone
Support
Returning
Products
Sales or
Corporate
Information
Management
Software Updates
For Technical Support via email or telephone, refer to the Support &
Services section of the Allied Telesis web site: www.alliedtelesis.com.
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesis Technical Support
through our web site: www.alliedtelesis.com.
You can contact Allied Telesis for sales or corporate information through
our web site: www.alliedtelesis.com. To find the contact information for
your country, select Contact Us -> Worldwide Contacts.
New releases of management software for our managed products are
available from either of the following Internet sites:
Allied Telesis web site: www.alliedtelesis.com
Allied Telesis FTP server: ftp://ftp.alliedtelesis.com
If you prefer to download new software from the Allied Telesis FTP server
from your workstation’s command prompt, you will need FTP client
software and you must log in to the server. Enter “anonymous” for the user
name and your email address for the password.
9
Preface
10
Chapter 1
Advanced Server Program Overview
This chapter provides an introduction to the Allied Telesis Advanced
Server Program and contains following sections:
“Broadcom Advanced Server Program (BASP) Overview” on page 12
“Broadcom Advanced Control Suite 2 (BACS 2) Features” on page 13
“BASP for Windows 2000, Windows 2003, and Windows XP” on
page 14
11
Chapter 1: Advanced Server Program Overview
Broadcom Advanced Server Program (BASP) Overview
BASP is an intermediate software driver for Windows 2000, Windows
2003, and Windows XP that provides load-balancing, fault-tolerance, and
VLAN features.
The BASP features are provided by creating teams (virtual adapters) that
consist of multiple NIC interfaces. A team can consist of one to eight NIC
interfaces. You can designate each interface as a primary or standby*
interface. All primary interfaces in a team participate in Load-balancing
operations by sending and receiving a portion of the total traffic. Standby
interfaces take over in the event that all primary interfaces have lost their
links. VLANs can be added to a team to allow multiple VLANs with
different VLAN IDs. A virtual adapter is created for each VLAN added.
Load-balancing and fault-tolerance features work with any third party's
NIC adapters, but are only supported with the Allied Telesyn Gigabit
Ethernet adapters. VLANs only work with the Allied Telesyn Gigabit
Ethernet adapters.
Note
*You can use Standby only in Smart Load-Balance mode (see
Limitations below).
Smart Load-balance (SLB) mode works with all Ethernet switches without
configuring the switch ports to any special trunking mode. Only IP traffic is
load-balanced in both inbound and outbound directions. In comparison,
IPX traffic is load-balanced in the outbound direction only. Other protocol
packets are be sent and received through one primary NIC only. Faulttolerance for non-IP traffic is only supported using the Allied Telesyn
Gigabit Ethernet adapters. The Generic Trunking mode requires the
Ethernet switch to support some form of port trunking mode (for example,
Cisco's Gigabit EtherChannel or other switch vendor's link aggregation
mode). This mode is protocol-independent and all traffic should be loadbalanced and fault-tolerant.
Note
Allied Telesis recommends that you disable the spanning tree
protocol at the switch when you use BASP. This setting minimizes
the downtime due to spanning tree loop determination when failing
over.
12
Note
The Broadcom Advanced Server Program (BASP) requires that at
least one adapter in the team be an Allied Telesyn Gigabit Ethernet
adapters.
Advanced Control Suite User’s Guide
Broadcom Advanced Control Suite 2 (BACS 2) Features
The Broadcom Advanced Control Suite 2 (BACS 2) is a graphical user
interface with the following functions. (See Chapter 2, “Broadcom
Advanced Control Suite 2 (BACS 2) Applications” on page 15 for
additional information.)
Vital Sign – The Vital Sign screen allows you to view vital adapter
information, network status, and network connectivity. Active Adapters
are listed.
Resources – Shows the system resources of the selected device.
Hardware – Shows the hardware information (the ASIC version and
the firmware version) for the selected device.
Network Test – The Network Test screen allows you to verify IP
network connectivity. This test verifies if the NDIS driver is installed
correctly. Also, it tests connectivity to a gateway or other specified IP
address on the same subnet.
Diagnostics – The Diagnostics screen allows you to view information
about adapters. This function is used to test the network interface card.
Configuration – Sets configuration options (NIC Battery Saving Mode,
for example).
Statistics – The Statistics screen allows you to view traffic statistics for
the Allied Telesyn Gigabit Ethernet adapters as well as adapters from
other vendors. Statistical values and coverage is more comprehensive
for the Allied Telesyn Gigabit Ethernet adapters.
Load Balance/Virtual LAN – The Load Balance/Virtual LANs screen
allows you to configure advanced features. You can configure any
available adapter as part of a team.
13
Chapter 1: Advanced Server Program Overview
BASP for Windows 2000, Windows 2003, and Windows XP
The following options are supported under Windows 2000, Windows 2003,
and Windows XP. For additional information, see Chapter 3, “Installing
BACS on Windows 2000, Windows 2003, and Windows XP Systems” on
page 59.
Failover and
Load Balance
Virtual LAN
(VLANs)
Adapter teaming for failover
Smart Load Balance™
Smart Load Balance (auto-failback disable)
Generic Link Aggregation (GEC/FEC, Open trunk)
Link aggregation (IEEE 802.3ad)
Up to 64 VLANs (63 tagged and 1 untagged) per adapter using IEEE
802.1Q-1988 tagging. VLANs are supported only on the Allied Telesyn
Gigabit Ethernet adapters.
14
Chapter 2
Broadcom Advanced Control Suite 2 (BACS 2) Applications
This chapter describes the Broadcom Advanced Control Suite 2 (BACS 2)
applications and contains the following sections:
“Overview” on page 16
“Installing the BACS 2 Application” on page 19
“Managing the BACS Application” on page 21
“Configuring the BACS 2 Application” on page 23
“Configuring Teaming” on page 37
Note
There are two BACS 2 versions. One is a 32-bit version located in
/BACS/IA32 for standard (32-bit) Windows 2000/2003/XP operating
systems. The other is a 64-bit version located in /BACS/x64 for
Windows 2003 and Windows XP 64-bit operating systems.
15
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications
Overview
The Broadcom Advanced Control Suite 2 (BACS 2) application is an
integrated application (with a graphical user interface) that provides useful
information about each network adapter that is installed in your computer.
The BACS application also enables you to perform detailed tests,
diagnostics, and analyses on each adapter, as well as view traffic
statistics and set configuration options for each adapter, as shown in
Figure 1. The BACS application is designed to run on the Windows 2000,
Windows 2003, and Windows XP operating systems.
The Broadcom Advanced Server Program (BASP) application, which runs
within BACS, is used to configure load balancing, fault tolerance, and
virtual local area networks (VLANs). This application is available only on
computers that use more than one network adapter.
16
Figure 1. Advanced Control Suite 2 Menu
Advanced Control Suite User’s Guide
Information
Provided by the
BACS 2
Applications
The Broadcom Advanced Control Suite 2 lists all of the network adapters
in your computer and provides the following information, if available, about
each device, as shown in Table 1.
Table 1. BACS Application Information
Driver Status Driver Version Frames Rx OK
MAC Address Driver Date Team Name
Link Status Firmware Version Team Type
IP Address ASIC Version VLAN Name
Memory Address Bus Type VLAN ID
Physical Address Bus No. BASP Tx Packet
Speed Device No. BASP Tx Packet
Discarded
Duplex Function No. BASP Tx Packet
Queried
Slot No. Interrupt Request BASP Rx Packet
Driver Name Frames Tx OK BASP Rx Packet
Discarded
BACS 2 Features The following features are accessible from the BACS 2 application:
“Vital Sign Tab” on page 23. Provides at-a-glance status reports on all
of the LAN devices in your computer.
“Resources Tab” on page 25. Displays the system resources of the
selected device.
“Hardware Tab” on page 26. Displays the hardware information (the
ASIC version and the firmware version) for the selected device.
“Advanced Tab” on page 27. Allows you to change the advanced
properties.
“Network Test Tab” on page 30. Confirms network connectivity to a
remote station. The network test sends ICMP packets to remote
systems and waits for a response. If a gateway is configured, the test
automatically sends packets to that system. If a gateway is not
configured or if the gateway is unreachable, the test prompts you for a
destination IP address.
“Diagnostics Tab” on page 31. Performs comprehensive diagnostics
on Broadcom network adapters.
“Statistics Tab” on page 32. Provides detailed performance statistics
on each selected device.
17
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications
“BASP Statistics Tab” on page 35. Configures the load balance and
failover by grouping multiple network adapters.
18
Installing the BACS 2 Application
You can install the BACS 2 software through the GUI or by using the silent
install option. See the following procedures:
“Installing Using the GUI,” next
“Using Silent Installation” on page 19
Note
Before installing the BACS 2 software on a computer running
Windows 2000 Advanced Server with Terminal Services, type
change user /install from the DOS command prompt.
Advanced Control Suite User’s Guide
Installing Using
the GUI
To install the BACS 2 application using the GUI (graphical user interface),
perform the following procedure.
Note
Before you begin the installation, close all applications, windows,
and dialog boxes
1. Double-click setup.exe in the appropriate directory (IA32 or x64).
2. Click Next in Broadcom Management Programs Setup.
3. Read the license agreement and click Yes.
4. In Select Components, click the component you want to install:
Control Suite. Installs the Broadcom Advanced Server Control
Suite.
BASP. Installs the Broadcom Advanced Server Program.
5. Follow the on-screen instructions.
You can start the Control Suite from the Control Panel by double-clicking
Broadcom Control Suite 2. Or, click Start, point to Programs, point to
Broadcom, and then click the Broadcom Advanced Control Suite 2.
Using Silent
Installation
The recommended installation procedure is to copy the installation files to
your hard disk before you run the silent install because the setup /s
command automatically generates a Setup.log file in the directory where it
is run.
19
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications
Note
Before you begin the installation, close all applications, windows,
and dialog boxes.
1. Type setup /s and press ENTER.
20
Managing the BACS Application
This section contains the following procedures for managing the BACS
application:
“Initializing the BACS 2 Application,” next
“Updating the BACS Application” on page 21
“Removing the BACS Application” on page 21
Advanced Control Suite User’s Guide
Initializing the
BACS 2
Application
Updating the
BACS
Application
To initialize the BACS 2 application on your computer, perform the
following procedure.
1. In the Control Panel, double-click Broadcom Control Suite 2.
Or, click Start, point to Programs, point to Broadcom, and then click
Broadcom Advanced Control Suite 2.
Note
You must install the Allied Telesis adapters before you initialize the
BACS application.
To update the BACS application on your computer, perform the following
procedure.
Note
Before you begin the update, close all applications, windows, and
dialog boxes.
1. Double-click Setup.exe.
Removing the
BACS
Application
2. Click Next in Broadcom Management Programs Setup.
3. Read the license agreement and click Yes.
4. In Select Components, click the component you want to install:
Control Suite. Installs the Broadcom Advanced Server Control
Suite.
BASP. Installs the Broadcom Advanced Server Program.
5. Follow the on-screen instructions.
To remove the BACS application from your computer, perform the
following procedure.
1. In the Control Panel, double-click Add/Remove Programs.
21
Chapter 2: Broadcom Advanced Control Suite 2 (BACS 2) Applications
2. Click Broadcom Management Programs and click Change/Remove
(Windows 2003, Windows XP) or Add/Remove (Windows 2000).
3. Click Next.
4. In InstallShield Wizard, click Remove, and then click Next.
5. Click OK to remove the application and all of its components.
6. Click OK.
7. Restart your computer.
22
Configuring the BACS 2 Application
Start the BACS application and then click the tab on Broadcom
Advanced Control Suite 2 that provides the information of interest or
access to the tests, diagnostics, analyses, and configuration functions you
want to perform. Or, on the Tools menu, click Create a Team to start the
BASP application. Select from the following tabs:
“Vital Sign Tab” on page 23
“Resources Tab” on page 25
“Hardware Tab” on page 26
“Advanced Tab” on page 27
“Network Test Tab” on page 30
“Diagnostics Tab” on page 31
“Statistics Tab” on page 32
“BASP Statistics Tab” on page 35
Advanced Control Suite User’s Guide
Vital Sign Tab The Vital Sign tab contains information about the adapter and other
network adapters that are installed, the link status of the network, and
network connectivity. To view this information for any installed network
adapter, click the name of the device, as shown in Figure 2 on page 24.
Note
Information about network adapters made by other vendors is less
comprehensive than the information provided about the Allied
Telesis AT-29xxSX series Gigabit Ethernet adapters or other
Broadcom-based adapters.
23
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