Allen & Heath C3500 User Manual

Surface Getting Started Guide
C1500, C2500, C3500
Before starting please check www.allen-heath.com for the latest dLive
firmware and documentation.
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dLive products comply with the European Electromagnetic Compatibility directive 2014/30/EU and the European Low Voltage directive 2014/35/EU.
Any changes or modifications to the product not approved by Allen & Heath could void the compliance of the product and therefore the user’s authority to operate it.
dLive C Surface Getting Started Guide
Copyright © 2016 Allen & Heath. All rights reserved.
Allen & Heath Limited, Kernick Industrial Estate, Penryn, Cornwall, TR10 9LU, UK
http://www.allen-heath.com
Limited One Year Manufacturer’s Warranty
Allen & Heath warrants the Allen &Heath -branded hardware product and accessories contained in the original packaging ("Allen & Heath Product”) against defects in materials and workmanship when used in accordance with Allen & Heath's user manuals, technical specifications and other Allen & Heath product published guidelines for a period of ONE (1) YEAR from the date of original purchase by the end-user purchaser ("Warranty Period").
This warranty does not apply to any non-Allen & Heath branded hardware products or any software, even if packaged or sold with Allen & Heath hardware.
Please refer to the licensing agreement accompanying the software for details of your rights with respect to the use of software/firmware (“EULA”).
Details of the EULA, warranty policy and other useful information can be found on the Allen & Heath website: www.allen-heath.com/legal.
Repair or replacement under the terms of the warranty does not provide right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of this warranty may be fulfilled with functionally equivalent service exchange units.
This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and
neither Allen & Heath nor its approved service centres shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product.
Conditions Of Warranty
The equipment has not been subject to misuse either intended or accidental, neglect, or alteration other than as described in the User Guide or Service Manual, or approved by Allen & Heath. The warranty does not cover fader wear and tear.
Any necessary adjustment, alteration or repair has been carried out by an authorised Allen & Heath distributor or agent.
The defective unit is to be returned carriage prepaid to the place of purchase, an authorised Allen & Heath distributor or agent with proof of purchase. Please discuss this with the distributor or the agent before shipping. Units returned should be packed in the original carton to avoid transit damage.
DISCLAIMER: Allen & Heath shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced.
Check with your Allen & Heath distributor or agent for any additional warranty information which may apply. If further assistance is required please contact Allen & Heath Ltd.
ALLEN&HEATH
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IMPORTANT - Read before starting
Safety instructions
Before starting, read the Important Safety Instructions printed on the sheet supplied with the equipment. For your own safety and that of the operator, technical crew and performers, follow all instructions and heed all warnings printed on the sheet and on the equipment panels.
System operating firmware
The function of the dLive Surface is determined by the firmware (operating software) that runs it. Firmware is updated regularly as new features are added and improvements made.
Check www.allen-heath.com for the latest version of dLive firmware.
Software licence agreement
By using this Allen & Heath product and the software within it you agree to be bound by the terms of the relevant End User Licence Agreement (EULA), a copy of which can be found at www.allen-
heath.com/legal. You agree to be bound by the terms of the EULA by installing, copying, or using the
software.
Further information
Please refer to the Allen & Heath website for further information, knowledgebase and technical support. For more information on dLive setup and mixing functions please refer to the dLive Firmware Reference Guide available for download at www.allen-heath.com.
Check for the latest version of this Getting Started Guide.
You can also join our Allen & Heath Digital Community to share knowledge and information with other dLive users.
General precautions
Protect the equipment from damage through liquid or dust contamination. Cover the Surface when
it is not being used for a long period.
If the equipment has been stored in sub-zero temperatures allow time for it to reach normal
operating temperature before use at the venue. Recommended operating temperature is 0 to 35 degrees Celsius.
Avoid using the equipment in extreme heat and direct sunlight. Make sure the ventilation slots are
not obstructed and that there is adequate air movement around the equipment.
Clean the equipment with a soft brush and dry lint-free cloth. Do not use chemicals, abrasives or
solvents.
It is recommended that servicing is carried out only by an authorised Allen & Heath agent. Contact
details for your local distributor can be found on the Allen & Heath website. Allen & Heath do not accept liability for damage caused by maintenance, repair or modification by unauthorised personnel.
To prevent damage to the controls and cosmetics, avoid placing heavy objects on the control
surface, scratching the surface or touchscreen with sharp objects, or rough handling and vibration.
Register your product
Register your product online at www.allen-heath.com/register.
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Packed items
Check you have received the following:
dLive Surface Getting Started Guide AP10826 Safety Sheet IEC mains lead Dust cover
Contents
IMPORTANT - Read before starting ............................................................................................................ 3
Packed items ................................................................................................................................................ 4
Contents ....................................................................................................................................................... 4
1. Introduction...................................................................................................................................... 5
1.1 dLive Surfaces ........................................................................................................................ 5
2. Rear Panel ....................................................................................................................................... 7
3. Front Panel .................................................................................................................................... 10
3.1 Harmony UI ........................................................................................................................... 12
3.2 Screen modes ....................................................................................................................... 13
3.3 Fader strip ............................................................................................................................. 14
3.4 Working with the Mix ............................................................................................................. 15
4. Connect and power up .................................................................................................................. 16
4.1 MixRack connection .............................................................................................................. 16
4.2 Recall a Template Show ....................................................................................................... 16
4.3 Expander connection ............................................................................................................ 16
4.4 Connect a laptop or wireless router ...................................................................................... 17
5. Dimensions .................................................................................................................................... 18
6. Technical specs ............................................................................................................................. 19
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1. Introduction
dLive is a distributed digital mixing system providing a uniquely flexible solution for any live sound application. It separates the mix engine from the control surface, putting the audio and processing where it is needed, and offering a host of control and audio networking possibilities. Refer to the Allen & Heath website to find out more about dLive.
The MixRack is the heart of any dLive system. It houses the XCVI processing core complete with audio I/O, control and audio networking ports. The Surface is effectively a network controller for the MixRack, with the addition of built-in audio I/O and audio networking ports. DX Expanders can be added to the system for extra I/O.
1.1 dLive Surfaces
There are different sizes of dLive Surface available. The C1500, C2500 and C3500 feature the same I/O and differ only in the number of faders and touchscreens. The S3000, S5000 and S7000 offer more I/O, an extra I/O Port, redundant power supplies and dual redundant gigaACE and DX connections. Refer to their Getting Started Guide for further detail.
dLive Surface features at a glance:
Fully assignable layout Single or twin 12” capacitive touchscreen Gesture control – pinch, swipe, drag ‘n drop Configurable widget areas for Scenes, meters, FX and more 19 assignable SoftKeys (26 on S3000, S5000, S7000) Engineer’s Wedge and IEM fader strips Comprehensive multipoint metering Daylight visibility USB stereo recording and playback
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C1500
12 faders, 6 layers = 72 strips
Single screen
C2500
20 faders, 6 layers = 120 strips
Single screen
C3500
24 faders, 6 layers = 144 strips
Twin screen
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