Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Alienware
is a registered trademark of Alienware Corporation; Bluetooth
owned by Bluetooth SIG, Inc. and is used by Dell under license; Microsoft
the Windows start button logo are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their product s. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
CAUTION: To avoid losing data, save and close all open files and exit
all open programs before you turn off your computer.
1Save and close all open files and exit all open programs.
2Click Start and click Shut down.
Microsoft Windows shuts down and then the computer turns off.
NOTE: If you are using a different operating system, see the documentation of
your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all telephone cables, network cables, and attached devices from your
computer.
5Press and hold the power button for about 5 seconds, after the computer is
unplugged, to ground the system board.
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and
ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For additional safety
best practices information, see the Regulatory Compliance
Homepage at dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to
the power source.
CAUTION: To avoid damaging the computer, ensure that the work
surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle
them by their edges and avoid touching pins and contacts.
Before You Begin | 9
CAUTION: Only a certified service technician is authorized to remove
the computer cover and access any of the components inside the
computer. See the safety instructions for complete information
about safety precautions, working inside your computer, and
protecting against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground
yourself by touching an unpainted metal surface, such as the metal
at the back of the computer. While you work, periodically touch an
unpainted metal surface to dissipate static electricity, which could
harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on
its pull-tab, not on the cable itself. Some cables have connectors with
locking tabs or thumb-screws that you must disengage before
disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending any connector pins. When
connecting cables, ensure that the connectors and ports are
correctly oriented and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from
your computer and then unplug the cable from the network device.
CAUTION: Press and eject any installed card from the 8-in-1 Media
Card Reader.
Recommended Tools
The procedures in this document may require the following tools:
•Phillips screwdriver
•Plastic scribe
•Small flat-blade screwdriver
10 | Before You Begin
After Working Inside Your
2
Computer
After you complete replacement procedures, ensure the following:
•Replace all screws and ensure that no stray screws remain inside your computer
•Connect any external devices, cables, cards, and any other part(s) you removed
before working on your computer
•Connect your computer and all attached devices to their electrical outlets
CAUTION: Before turning on your computer, replace all screws and
ensure that no stray screws remain inside the computer. Failure to do
so may damage your computer.
After Working Inside Your Computer | 11
Removing the Battery Pack
3
1
2
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Slide the battery latch to the unlock position as shown.
The battery pack pops up.
2Remove the battery pack.
1battery pack2battery latch
12 | Removing the Battery Pack
Replacing the Battery Pack
4
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
CAUTION: To avoid damage to the computer, use only the battery
designed for this particular Alienware computer.
Align the tabs on the battery with the slots on the battery bay and snap the battery into
place.
Postrequsites
Follow the instructions in "After Working Inside Your Computer" on page 11.
Replacing the Battery Pack | 13
Removing the Compartment
5
2
1
Door
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Prerequsites
Remove the battery pack. See "Removing the Battery Pack" on page 12.
Procedure
1Remove the screws that secure the compartment door to the computer base.
2Slide and lift the compartment door away from the computer.
1compartment door2screws (2)
14 | Removing the Compartment Door
Replacing the Compartment
6
Door
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Align the tabs on the compartment door with the slots on the computer base and
slide the compartment door into place.
2Replace the two screws that secure the compartment door to the computer base.
Postrequsites
1Replace the battery pack. See "Replacing the Battery Pack" on page 13.
2Follow the instructions in "After Working Inside Your Computer" on page 11.
Replacing the Compartment Door | 15
Removing the Coin-Cell
7
1
2
Battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Prerequsites
1Remove the battery pack. See "Removing the Battery Pack" on page 12.
2Remove the compartment door. See "Removing the Compartment Door" on page 14.
Procedure
Use a plastic scribe to pry up the coin-cell battery from the slot on
the system board.
1plastic scribe2coin-cell battery
16 | Removing the Coin-Cell Battery
Replacing the Coin-Cell
8
Battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Hold the coin-cell battery with the positive side facing up.
2Slide the coin-cell battery into the slot and gently press until it snaps into place.
Postrequsites
1Replace the compartment door. See "Replacing the Compartment Door" on page 15.
2Replace the battery pack. See "Replacing the Battery Pack" on page 13.
3Follow the instructions in "After Working Inside Your Computer" on page 11.
Replacing the Coin-Cell Battery | 17
Removing the Hard Drive(s)
9
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
WARNING: If you remove the hard drive from the computer when the
drive is hot, do not touch the metal housing of the hard drive.
CAUTION: To help prevent damage to the system board, remove the
main battery. See "Removing the Battery Pack" on page 12.
CAUTION: To prevent data loss, turn off your computer . See "Turn Off
Your Computer and Connected Devices" on page 9. Do not remove the
hard drive while the computer is On or in Sleep state.
CAUTION: Hard drives are extremely fragile. Exercise care when
handling the hard drive.
Prerequsites
1Remove the battery pack. See "Removing the Battery Pack" on page 12.
2Remove the compartment door. See "Removing the Compartment Door" on page 14.
Procedure
1Loosen the captive screws that secure the hard-drive assembly to the computer
base.
2Using the pull-tab, lift the hard-drive assembly to disconnect it from the connector
on the system board.
3Lift the hard-drive assembly out of the computer base.
18 | Removing the Hard Drive(s)
Primary hard-drive assembly
1
2
1
2
1captive screws (3)2primary hard-drive assembly
Secondary hard-drive assembly
1captive screws (3)2secondary hard-drive assembly
Removing the Hard Drive(s) | 19
4Remove the screws that secure the hard drive to the hard-drive bracket.
1
2
4
2
5Lift the hard-drive off the hard-drive bracket.
6Remove the interposer from the hard drive.
1interposer2screws (4)
3hard drive4hard-drive bracket
CAUTION: When the hard drive is not in the computer, store it in
protective antistatic packaging. See "Protecting Against
Electrostatic Discharge" in the safety instructions that shipped with
your computer.
20 | Removing the Hard Drive(s)
Replacing the Hard Drive(s)
10
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
CAUTION: Hard drives are extremely fragile. Exercise care when
handling the hard drive.
NOTE: Dell or Alienware does not guarantee compatibility or provide support for
hard drives from sources other than Dell.
NOTE: If you are installing a hard drive from a source other than Dell or Alienware,
you need to install an operating system, drivers, and utilities on the new hard drive.
Procedure
1Remove the new drive from its packaging.
Save the original packaging for storing or shipping the hard drive.
2Connect the interposer to the hard drive.
3Place the hard drive in the hard-drive bracket.
4Replace the screws that secure the hard drive to the hard-drive bracket.
5Align the connector on the hard drive with the connector on the system board and
press the hard drive until it is fully seated.
6Tighten the captive screws that secure the hard-drive assembly to
the computer base.
Postrequsites
1Replace the compartment door. See "Replacing the Compartment Door" on page 15.
2Replace the battery pack. See "Replacing the Battery Pack" on page 13.
3Follow the instructions in "After Working Inside Your Computer" on page 11.
4Install the operating system for your computer, as needed.
5Install the drivers and utilities for your computer, as needed.
Replacing the Hard Drive(s) | 21
Removing the Memory
11
2
1
Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
NOTE: Your computer supports up to four memory module connectors. You can
access connectors DIMM 1 and DIMM 2 by removing the compartment door at the
bottom of your computer. You can access connectors DIMM 3 and DIMM 4 by
removing the memory-module cover on top of the palm rest assembly.
Prerequsites
1Remove the battery pack. See "Removing the Battery Pack" on page 12.
2Remove the compartment door. See "Removing the Compartment Door" on page 14.
Procedure
1To remove memory module(s) from connectors DIMM 1 and DIMM 2, go to step 3.
2To remove memory-module(s) from connectors DIMM 3 and DIMM 4:
aRemove the center control cover. See "Removing the Center Control Cover" on
page 41.
b Remove the keyboard. See "Removing the Keyboard" on page 45.
cRemove the screws that secure the memory-module cover to the
palm rest assembly.
1memory-module cover2screws (3)
22 | Removing the Memory Module(s)
CAUTION: To prevent damage to the memory-module connector, do
3
2
1
not use tools to spread the memory module securing clips.
3Use your fingertips to carefully spread apart the securing clips on each end of the
memory-module connector until the memory module pops up.
1memory-module
connector
3memory module
4Remove the memory module from the memory-module connector.
2securing clips (2)
Removing the Memory Module(s) | 23
Replacing the Memory
12
Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
NOTE: Memory modules purchased from Dell or Alienware are covered under your
computer warranty.
NOTE: If you purchased a dual-core processor, your computer supports only
memory module connectors DIMM 1 and DIMM 2.
NOTE: Your computer supports up to four memory module connectors. You can
access connectors DIMM 1 and DIMM 2 by removing the compartment door at the
bottom of your computer. You can access connectors DIMM 3 and DIMM 4 by
removing the memory-module cover on top of the palm rest assembly.
Procedure
NOTE: If you need to install memory modules in two connectors, install a memory
module in the lower connector before you install a memory module in the upper
connector.
1Align the notch in the memory module with the tab on the memory-module
connector.
2Slide the memory module firmly into the connector at a 45-degree angle, and press
the memory module down until it clicks into place. If you do not hear the click,
remove the memory module and reinstall it.
NOTE: If the memory module is not installed properly, the computer may not boot.
24 | Replacing the Memory Module(s)
1memory-module connector2tab
1
2
3
3notch
3If you have replaced memory module(s) in connectors DIMM 1 and DIMM 2, go to
Postrequsites.
4If you have replaced memory module(s) in connectors DIMM 3 and DIMM 4:
aAlign the screw holes on the memory-module cover with the screw holes on the
palm rest assembly.
b Replace the screws that secure the memory-module cover to the palm rest
assembly.
cReplace the keyboard. See "Replacing the Keyboard" on page 48.
d Replace the center control cover. See "Replacing the Center Control Cover" on
page 44.
Postrequsites
1Replace the compartment door. See "Replacing the Compartment Door" on page 15.
2Replace the battery pack. See "Replacing the Battery Pack" on page 13.
3Follow the instructions in "After Working Inside Your Computer" on page 11.
As the computer boots, it detects the additional memory and automatically updates the
system configuration information.
To confirm the amount of memory installed in the computer:
Click Start
→
Control Panel→ System and Security→ System.
Replacing the Memory Module(s) | 25
Removing the Graphics-Card
13
Heat Sink Fan
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
WARNING: The graphics-card assembly may be very hot during
normal operation. Ensure that it has had sufficient time to cool before
you touch it.
Prerequsites
1Remove the battery pack. See "Removing the Battery Pack" on page 12.
2Remove the compartment door. See "Removing the Compartment Door" on page 14.
26 | Removing the Graphics-Card Heat Sink Fan
Procedure
1
2
3
1Disconnect the graphics-card heat sink fan cable from the connector on the system
board.
2Loosen the captive screws that secure the graphics-card heat sink fan to the chassis.
3Lift the graphics-card heat sink fan along with the cable away from the computer
base.
1graphics-card heat sink fan cable2captive screws (3)
3graphics-card heat sink fan
Removing the Graphics-Card Heat Sink Fan | 27
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