Alienware AW3418DW, AW3418HW User Manual

Alienware AW3418DW/AW3418HW Monitor User’s Guide
Model: AW3418DW/AW3418HW Regulatory model: AW3418DWb/AW3418HWb

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2017 - 09
Rev. A00
Contents
About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear and bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Flat panel specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Supported video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Power management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Plug and Play capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Universal Serial Bus (USB) interface . . . . . . . . . . . . . . . . . . . 21
USB upstream connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
USB downstream connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD monitor quality and pixel policy. . . . . . . . . . . . . . . . . . . 23
Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up the monitor. . . . . . . . . . . . . . . . . . . . . . . . . .24
Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
|3
Connecting the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing the monitor stand . . . . . . . . . . . . . . . . . . . . . . . . . 29
VESA wall mounting (optional). . . . . . . . . . . . . . . . . . . . . . . . 31
Operating the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using the front-panel controls. . . . . . . . . . . . . . . . . . . . . . . . .32
Front-panel button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the On-Screen Display (OSD) menu . . . . . . . . . . . . . .34
Accessing the menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
OSD warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Setting the maximum resolution . . . . . . . . . . . . . . . . . . . . . . 47
Using the tilt, swivel, and vertical extension . . . . . . . . . . . . 48
Tilt, swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Vertical extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Self-test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Common problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Universal Serial Bus (USB) specific problems . . . . . . . . . . . 55
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
FCC notices (U.S. only) and other regulatory
information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4|

About your monitor

Package contents

Your monitor ships with the components shown below. If any component is missing, contact Dell technical support. For more information see Contact Dell.
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Monitor
Stand riser
I/O cover
About your monitor | 5
Power cable (varies by country)
DisplayPort cable
Mini-DisplayPort to DisplayPort cable
USB 3.0 upstream cable (Enables the USB ports on the monitor)
6 | About your monitor
• Drivers and Utilities media
•Quick Setup Guide
• Safety, Environmental, and Reg Information
ulatory

Product features

The Alienware AW3418DW/AW3418HW flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:
AW3418DW: 86.72 cm (34.14 inch) viewable area (measured
diagonally). Resolution: Up to 3440 x 1440 through DisplayPort and HDMI, with full-screen support or lower resolutions, supporting an extremely high refresh rate of 100 Hz (120 Hz with overclock).
AW3418HW: 86.70 cm (34.13 inch) viewable area (measured diagonally).
Resolution: Up to 2560 x 1080 through DisplayPort and HDMI, with full­screen support or lower resolutions, supporting an extremely high refresh rate of 144 Hz (160 Hz with overclock).
• Nvidia G-Sync-enabled monitor with a rapid response time of 4 ms.
• Color gamut of 99% sRGB.
• Tilt, swivel, and height adjustment capabilities.
• Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort and HDMI.
• Equipped with one USB upstream port and four USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• AW3418DW and AW3418HW offer six preset modes including FPS (First­Person Shooter), RTS (Real-Time Strategy), RPG (Role-Playing Game) and three customizable game modes for user's own preference. In addition, key enhanced gaming features such as Timer, Frame Rate and Display Alignment are provided to help improve gamer's performance and provide best-in game advantage.
• Software and documentation media includes an Information File (INF), Image Color Matching File (ICM), and product documentation.
• 0.5 W standby power when in sleep mode.
• Optimize eye comfort with a flicker-free screen.
WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue, digital eye strain, and so on. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.
About your monitor | 7

Identifying parts and controls

Front view
Label Description
1 Cable-management slot (on the front side 2 Function buttons (For more information, see Operating the monitor) 3 Power On/Off button (with LED indicator)
of the stand)
8 | About your monitor
Back view
Back view with monitor stand
Label Description Use
1 VESA mounting holes (100 mm
x 100 mm - behi VESA Cover)
2 Lighting dock When the stand riser is attached to the
3 Regulatory label Lists the regulatory approvals. 4 Stand release button Releases stand from the monitor. 5 Barcode serial number label Refer to this label if you need to
6 Cable-management slots
(on the left and right sides of th
e stand)
nd attached
Wall mount monitor using VESA­compatible wall mount kit (100 mm x 100 mm).
m
onitor, the dock supplies power to
the light on the stand.
contact Dell Use to organize cables by inserting
hem through the slots.
t
for technical support.
About your monitor | 9
Rear and bottom view
Rear and bottom view without monitor stand
Label Description Use
1 Power connector Connect the power cable (s
monitor).
2 Line-out port Connect your speakers.
NOTE: T
headphones.
3 DisplayPort Connect your computer with
DisplayPort or Mini-DisplayPort-DisplayPort cable (shipped with your monitor).
4 HDMI port Connect your computer with HDMI cable. 5 USB upstream port Connect the USB cable (shipped with your
moni enable the USB ports on your monitor.
6, 9 USB 3.0 ports (3) Connect your USB device.
NOTE: To use
the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.
7 USB port with
Power Chargi
ng
Connect to charge your USB device.
his port does not support
tor) to this port and your computer to
these ports, you must connect
hipped with your
DisplayPort-
10 | About your monitor
8 Headphone port Connect a headphone or speakers.
10 Downlights When the monitor is completely set up (see
Attaching the stand and Connecting the computer), tap the touch sensor to turn the
downlights on or off.
NOTE: The factory setting is on. To change the default settings, see
AlienFX Lighting.

Monitor specifications

Flat panel specifications
Model AW3418DW AW3418HW
Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Aspect ratio 21:9 Viewable image Diagonal Width (active area) Height (active area) Total area
867.2 mm (34.14 inches)
799.80 mm (31.49 inches)
334.80 mm (13.18 inches)
267773.04 mm
2
)
inch
2
(415.01
867.0 mm (34.13 inches)
799.80 mm (31.49 inches)
334.80 mm (13.18 inches)
267771.43 mm
2
)
inch
2
(415.01
Pixel pitch 0.2325 mm x 0.2325 mm 0.31 mm x 0.31 mm Pixel per inch (PPI) 109 81.9
About your monitor | 11
Viewing angle 178° (vertical) typical
178° (horizontal) typical Luminance output 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system Response time 4 ms gray-to-gray Curvature 1900R (typical) 3800R (typical) Color depth 16.77 million colors Color gamut sRGB 99%, CIE1931 (73%)
and CIE 1976 (82%) Built-in devices • USB 3.0 super-speed hub (with one USB 3.0
upstream port)
• Four USB 3.0 downstream ports (including one port which supports power-charging)
Ports and connectors • One DisplayPort version 1.2
• One HDMI port version 1.4
• One USB 3.0 Upstream port (rear)
• Two USB 3.0 Downstream ports (rear)
• Two USB 3.0 Downstream ports (bottom)
• One Headphone port (bottom)
• One Audio line-out port (rear)
Border width (edge of monitor to active area)
Adjustability Height adjustable stand
Tilt Swivel
10.45 mm (Top)
9.77 mm (Left/Right)
18.43 mm (Bottom)
0 to 130 mm
-5° to 25°
-20° to 20°
sRGB 99%, CIE1931 (74%) and CIE 1976 (81%)
7.9 mm (Top)
7.02 mm (Left/Right)
25.58 mm (Bottom)
12 | About your monitor
Resolution specifications
Model AW3418DW AW3418HW
Horizontal scan range 73 kHz to 151 kHz
(a
utomatic)
Vertical scan range 30 Hz to 100 Hz
(a
utomatic)
120 Hz (with overclock)
Maximum preset resolution 3440 x 1440 at 120 Hz
(with overclock)
66 kHz to 166 kHz (automatic)
30 Hz to 144 Hz (automatic)
160 Hz (with overclock) 2560 x 1080 at 160 Hz
(with overc
lock)
Supported video modes
Model AW3418DW/AW3418HW
Video display capabilities (HDMI &
DP playback)
480p, 576p, 720p, 1080p, FHD
Preset display modes
HDMI display modes (AW3418DW)
Display mode Horizontal
frequency
(kH
z)
IBM VGA, 640 x
480p VESA, 720 x 480p 29.83 60 26.25 +/­VESA, 720 x 576p 29.55 50 26 +/­VESA, 800 x 600p 37.88 60 40 +/+
VESA, 1024 x 768p 48.36 60 65 -/­HDTV, 1280 x 720p 37.5 50 74.25 +/+ HDTV, 1280 x 720p 45 60 74.25 +/+
HDTV, 1920 x
80p
10
31.5 60 25.2 -/-
56.25 50 148.5 -/+
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync polarity (Horizontal/
Vertical)
About your monitor | 13
HDTV, 1920 x
1080p
3440 x 1440 @
50Hz
67.5 60 148.5 +/+
73.7 50 265.25 +/-
HDMI display modes (AW3418HW)
Display mode Horizontal
frequency
(kHz)
IBM VGA, 640 x
480p VESA, 720 x 480p 29.83 60 26.25 +/­VESA, 720 x 576p 29.55 50 26 +/­VESA, 800 x 600p 37.88 60 40 +/+
VESA, 1024 x 768p 48.36 60 65 -/­HDTV, 1280 x 720p 37.5 50 74.25 +/+ HDTV, 1280 x 720p 45 60 74.25 +/+
HDTV, 1920 x
1080p
HDTV, 1920 x
1080p
2560 x 1080 @
60Hz
31.5 60 25.2 -/-
56.25 50 148.5 -/+
67.5 60 148.5 +/+
66.64 60 181.25 +/-
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync polarity (Horizontal/
Vertical)
DP Display Modes (AW3418DW)
Display mode Horizontal
frequency
(kHz)
VESA, 640 x 480 31.5 60 25.2 -/­VESA, 800 x 600 37.88 60 40 +/+
VESA, 1024 x 768 48.36 60 65 -/­3440 x 1440@60Hz 88.8 60 319.75 +/­3440 x 1440@50Hz 73.7 50 265.25 +/-
3440 x 1440@85Hz 127.4 85 458.5 +/-
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync polarity (Horizontal/
Vertical)
14 | About your monitor
3440 x
1440@100Hz
3440 x
1440@105Hz
3440 x
1440@110Hz
3440 x
1440@115Hz
3440 x
1440@120Hz
151 100 531.52 +/-
159 105 559.57 +/-
166.9 110 587.38 +/-
172.5 115 607.2 +/+
180 120 633.6 +/+
DP display modes (AW3418HW)
Display mode Horizontal
frequency
(kHz)
VESA, 640 x 480 31.5 60 25.2 -/­VESA, 800 x 600 37.88 60 40 +/+
VESA, 1024 x 768 48.36 60 65 -/-
2560 x 1080@60Hz 66.6 60 181.25 +/-
2560 x 1080@85Hz 95.5 85 259.75 +/-
2560 x
1080@100Hz
2560 x
1080@120Hz
2560 x
1080@144Hz
2560 x
1080@150Hz
2560 x
1080@155Hz
2560 x
1080@160Hz
113.2 100 308 +/-
137.2 120 373.25 +/-
166.5 144 453 +/-
174.1 150 473.5 +/-
180.2 155 490.25 +/-
186.5 160 507.25 +/-
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync polarity (Horizontal/
Vertical)
NOTE: This monitor supports NVIDIA G-Sync. For information about the graphic cards that support NVIDIA G-SYNC feature, go to www.geforce.com.
About your monitor | 15
Electrical specifications
Model AW3418DW AW3418HW
Video input signals • HDMI 1.4, 600 mV for each dif
ohm input impedance per differential pair
• DisplayPort 1.2, 600 mV for each differential line, ohm input impedance per differential pair
100
AC input voltage/ frequency/cu
Inrush current • 120 V: 30 A (Max.) at
Physical characteristics
Model AW3418DW AW3418HW Sign
al cable type • Digital: HDMI, 19 pins (cable not included)
Dimensions (with stand)
Height (extended) 560.89 mm
Height (compressed) 442.44 mm
Width 813.45 mm
Depth 319.09 mm
Dimensions (without stand)
Height 363.68 mm
Width 813.45 mm
rrent
100 VAC to 240 VAC / 50 Hz or 60 Hz
1.8 A (typical)
0 °C (cold start)
• 220 V: 60 A (Max.) at
0 °C (cold start)
• Digital: DisplayPort, 20 pins
• Universal Serial Bus: USB, 9 pins
(22.08 inches)
(17.42 inches)
(32.03 inches)
(12.56 inches)
(14.32 inches)
(32.03 inches)
+ 3 Hz /
100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz /
1.5 A (typical)
• 120 V: 30 A (Max.) at
• 220 V: 60 A (Max.) at
ferential line, 100
0 °C (cold start)
0 °C (cold start)
563.15 mm (22.17 inches)
442.44 mm (17.42 inches)
813.83 mm (32.04 inches)
319.09 mm (12.56 inches)
368.28 mm (14.50 inches)
813.83 mm (32.04 inches)
16 | About your monitor
Depth 121.37 mm
(4.78 inches)
Stand dimensions
Height (extended) 448.95 mm (17.68 inches) Height (compressed) 442.44 mm (17.42 inches) Width 559.40 mm (22.02 inches) Depth 319.09 mm (12.56 inches)
Weight
Weight with packaging 19.28 kg (42.49 lb) 18.89 kg (41.64 lb) Weight with stand assembly
and cables Weight without stand
assembly (For wall mount or VESA mount considerations
- no cables) Weight of stand assembly 4.59 kg (10.12 lb) 4.52 kg (9.96 lb) Front frame gloss Black Frame - 20 gloss unit (max.)
Environmental characteristics
12.24 kg (26.98 lb) 11.81 kg (26.03 lb)
7.27 kg (16.02 lb) 6.91 kg (15.23 lb)
95.15 mm (3.74 inches)
Model AW3418DW AW3418HW Compliant standards
• Arsenic-free glass and Mercury-free for the panel only
Temperature
Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating •Storage: -20 °C to 60 °C (-4 °F to 140 °F)
•Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating 10% to 80% (non-condensing) Non-operating • Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
About your monitor | 17
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation
Power management modes
If you have VESA's DPM™ compliance displa computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. The following table shows the power consumption and signaling of this automatic power saving feature.
AW3418DW
VESA
modes
Normal op
eration
Active-off mode
Switch off - - - Off Less than 0.3 W
AW3418HW
VESA
modes
Normal op
eration
Active-off mode
Switch off - - - Off Less than 0.3 W
•375.3 BTU/hour (maximum)
• 204.7 BTU/hour (typical)
Horizontal
sync
Active Active Active Blue 110 W
Inactive Inactive Blanked White
Horizontal
sync
Active Active Active Blue 95 W (maximum)**
Inactive Inactive Blanked White
Vertical
sync
Vertical
sync
Video Power
Video Power
• 324.1 BTU/hour (maximum)
•170.6 BTU/hour (typical)
y card or software installed on your
Power
indi
(bli
indi
(bli
cator
nking)
cator
nking)
consumption
(maximum)** 60 W (typical)
Less than 0.5 W
Power
consumption
50 W (typical) Less than 0.5 W
* Zero power consumption in OFF mode can only be the main cable from the monitor.
** Maximum power consumption with max
18 | About your monitor
luminance, and USB active.
achieved by disconnecting
Pin assignments
DisplayPort connector
Pin number 20-pin side of the connected
signal cable
1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n)
10 ML3(p)
11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR
20 +3.3 V DP_PWR
About your monitor | 19
HDMI connector
Pin number 19-pin side of the connected
signal cable
1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2­4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1­7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT

Plug and Play capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the monitor.
20 | About your monitor

Universal Serial Bus (USB) interface

This section gives you information about the USB ports that are available on the monitor.
NOTE: This monitor is Super-Speed USB 3.0 compatible.
Transfer speed Data rate Power consumption*
Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port)
* Up to 2 A on USB downstream port (port with battery charging version-compliant devices or normal
USB upstream connector
Pin number 9-pin side of the
connector
1 VCC 2 D­3 D+ 4 GND 5 SSTX­6 SSTX+ 7 GND 8 SSRX­9 SSRX+
battery icon) with
USB devices.
About your monitor | 21
USB downstream connector
Pin number 9-pin side of the
connector
1 VCC 2 D­3 D+ 4 GND 5 SSRX­6 SSRX+ 7 GND 8 SSTX­9 SSTX+
USB ports
• One upstream - rear
• Two downstream - rear
• Two downstream - bottom
• Power charging port - the port with
battery icon; supports fast
current charging capability if the device is BC1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The USB ports on the monitor work only when the monitor is turned On or in power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.
22 | About your monitor

LCD monitor quality and pixel policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see
www.dell.com/support/monitors.

Maintenance guidelines

Cleaning your monitor
CAUTION: Read and follow the Safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with
water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with
a cloth.
• Handle your monitor with care as a darker-colored monitor may get
scratched and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
About your monitor | 23

Setting up the monitor

Attaching the stand

NOTE: The stand is not installed at the factory when shipped.
NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
CAUTION: The steps are important to follow the instructions below to finish up the installation.
To attach the monitor stand:
1. After opening the
package.
2. Invert the foam cushion and place it on a flat surface.
box, remove the foam cushion from the top of the
protect your curved screen. Do
24 | Setting up the monitor
3. Gently lift up the monitor by holding it firmly on both sides.
4. P
lace the monitor on the foam and lift the cover from the monitor.
Setting up the monitor | 25
5. Place the monitor on the foam with the screen facing down.
6. At
tach the stand riser till it snaps into place.
26 | Setting up the monitor
7. Connect the necessary cables to the monitor, as shown in the illustration,
and route the cables through the cable-management slot on the stand riser.
wer cable
a. Po b. Di
splayPort cable or Mini-DisplayPort to DisplayPort cable
c. HDMI cabl d. USB upstream ca e. USB
NOTE: Route each cable neatly so that the cables will be organized after the I/O cover is attached.
e (optional, cable not included)
ble
downstream cables (optional, cable not included)
WARNING: Do not plug-in power cable to the wall outlet or turn on the monitor u
ide the I/O cover till it snaps into place.
8. Sl
NOTE: Ensure that the cables are free from obstruction and pass through the I/O cover and cable-management slot on the stand riser.
ntil you are instructed to do so.
Setting up the monitor | 27

Connecting the computer

WARNING: Before you begin any of the procedures in this section, follow the Safety instructions.
NOTE: Do not connect all cables to the
To connect your monitor to the computer:
1. Connect the other end of the connected DisplayPort (or Mini-DisplayPort
to DisplayPort), or HDMI cable to your computer.
2. Connect USB 3.0 port on your computer. (See Rear and bottom view for details.)
3. Connect the USB 3.0 peripherals to monitor.
4. Plug the
5. Turn
If your monitor displays an image, installation is complete. If it does not
disp
the upstream USB 3.0 port (cable supplied) to an appropriate
power cables for your computer and monitor into a nearby outlet.
On the monitor and the computer.
lay an image, see Universal Serial Bus (USB) specific problems.
computer at the same time.
the downstream USB 3.0 ports on the
NOTE: The graphics are used for the purpose of Appearance of the computer may vary.
28 | Setting up the monitor
illustration only.

Removing the monitor stand

NOTE: To prevent scratches on the LCD when removing the stand, ensure that the monitor is placed on a soft, clean surface.
NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
To remove the stand:
1. Turn off the monitor.
isconnect the cables from the computer.
2. D
3. Pl
ace the monitor on a soft cloth or cushion.
4. U
sing your thumbs, apply gentle pressure on the I/O cover and slide it off
from the monitor.
5. Disconnect the cables from the monitor and slide the cables through the
cable-management slot on the stand riser.
Setting up the monitor | 29
6. Press and hold the stand release button.
7. Lift the sta
nd riser up and away from the monitor.
30 | Setting up the monitor

VESA wall mounting (optional)

(Screw dimension: M4 x 10 mm). Refer to the instructions that come wit
1. P
lace the monitor panel on a soft cloth or cushion on a stable flat surface.
2. Re
move the monitor stand. (See Removing the monitor stand.)
3. U
se a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
ttach the mounting bracket from the wall mounting kit to the monitor.
4. A
5. M
ount the monitor on the wall. For more information, see the
documentation that shipped with the wall mounting kit.
h the VESA-compatible wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight or load bearing capacity of 29.1 kg (AW3418DW)/27.6 kg (AW3418HW).
Setting up the monitor | 31

Operating the monitor

Power on the monitor

Press the Power button to turn on the monitor.

Using the front-panel controls

Use the control buttons on the front of the monitor to adjust settings.
The following table describes the front-panel buttons:
Front-panel button Description
1
Shortcut key/
Preset Modes
2
Shortcut key/
Overclock Refresh
Rate
3
Shortcut key/
Dark Stabilizer
Use this button to choose fr color modes.
Use this button to launch the Overclock Refresh Rate menu.
Use this button to launch the D menu.
32 | Operating the monitor
om a list of preset
ark Stabilizer
4
Shortcut key/
Brightness/
Contrast
5
Menu
6
Exit
Use this button to directly access the Brightness/Contrast menu.
Use the ME Display (OSD). See Accessing the menu
system.
Use this button to exit the OSD main menu.
NU button to launch the On-Screen
Front-panel button
Use the buttons on the front of the monitor
Front-panel button Description
1
Up
2 Use the Down button to adjust (decrease ranges) items in the
Down
3 Use the Select button to confirm your selection.
Use the Up button to adjust (increase ranges) items in the OSD menu.
OSD menu.
to adjust the image settings.
Select
4 Use the Back button to go back to the previous menu.
Back
Operating the monitor | 33

Using the On-Screen Display (OSD) menu

Accessing the menu system
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1. Press t
2. Press the and buttons to move between the setting options. As you
3. Press t
4. Press t
5. Press
he button to launch the OSD menu and display the main menu.
move from one icon to another, the option following table for a complete list of all the options available for the monitor.
he button once to activate the highlighted option.
he and buttons to select the desired parameter.
to enter the submenu and then use the directional buttons,
according to the indicators on the menu, to
name is highlighted. See the
make your changes.
6. Select the
34 | Operating the monitor
button to return to the main menu.
Icon Menu and
submenus
Game Use this menu to personalize your visual gameplay experience.
Preset Modes Allows you to choose from a list of preset color modes.
Description
Standard: Loads the monitor's default color settings. This is
the default preset mode.
FPS:
RTS: Loads color settings ideal for Real-Time Strategy
RP
Game 1/Game 2/Game 3: A
Loads color settings ideal for First-Person Shooter
games.
games.
G: Loads color settings ideal for Role-Playing games.
llows you to customize the
color settings for your gaming needs.
Operating the monitor | 35
Preset Modes • ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for your eyes.
WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes. Using monitor for extended periods of time may also cause pain in parts of body such as neck, arm, back and shoulder.
To reduce the risk of eye strain and neck/arm/back/ shoulder pain from using the monitor for long periods of time, we suggest you to:
1. Set the distance of the screen between 20 inches to 28 inches (50cm-70cm) from your eyes.
2. Blink frequently to moisten your eyes or wet your eyes with water after prolonged usage of the monitor.
3. Take regular and frequent breaks for 20 minutes every two hours.
4. Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks.
5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the breaks.
War
m: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
Co
ol: Decreases the color temperature. The screen appears
cooler with a blue tint.
Custom Color: Allows you to manually adjust the color
settings. Press the colors (R, G, B) values and create your own preset color mode.
and buttons to adjust the three
36 | Operating the monitor
Game Enhance
Mode
Overclock Allows you to operate the monitor a
The feature offers three available functions to enhance your gameplay experience.
•Off Select to disable the functions under Game Enhance Mode.
•Timer
Allows you to disable or enable the ti corner of the display. The timer shows the time elapsed since the game starts. Select an option from the time-interval list to measure your target game rate.
Frame Rate Selecting On al
second when playing games. The higher the rate, the smoother the motion appears.
Display Alignment Activate the function to help ensure the perfect alignment of
the vid
eo contents from multiple displays.
specified by the panel specification. NOTE: T
(DisplayPort) input. NOTE: Overclocking may cause screen flickering. To reduce
such effects, try to setting a lower refresh rate in the Overclock Refresh Rate menu.
lows you to display the current frames per
his function is only available when using DP
mer at the upper left
t a higher refresh rate than
Operating the monitor | 37
Overclock
Refresh Rate
Response Time Allows you to set the Response Time to
Dark Stabilizer The feature improves the visibility in the dark gaming
The function increases your displays refresh rate.
Use or to adjust the frequency in 5 Hz increments, from 105 to 120 Hz (for AW3418DW) or 150 to 160 Hz (for
3418HW).
AW After you specify the refresh ra
appears to guide you through the process:
NOTE: This function is only available when Overclock is enabled.
NOTE: Overclocking may cause screen flickering. To reduce such effects, try to setting a lower refresh rate.
Super Fast.
narios. The higher the value (between 0 to 3), the better
sce visibility in dark area of the display image.
te, the following message
Normal, Fast or
Reset Game Select this option to restore default game settings.
38 | Operating the monitor
Brightness/
Contrast
Brightness Brightness adjusts the luminance of the backlight.
Contrast Adjust the Br
Use this menu to activate Brightness/Contrast adjustment.
Press the button to increase the brightness and press the
button to decrease the brightness (min. 0 / max. 100).
ightness first, and then adjust the Contrast only
if further adjustment is necessary.
Press the button to increase the contrast and press the button to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
Operating the monitor | 39
Input Source Use the Input Source menu to select between the different
video signals that may be connected to your monitor.
HDMI Select the HDMI input when you are using the HDMI
connector.
DP Select the DP
connector.
input when you are using the DisplayPort (DP)
40 | Operating the monitor
AlienFX
Lighting
Use this menu to adjust the Alienware logo lighting, Triad lights on the back and stand of the monitor, downlights on the bottom of the monitor, and the power button.
Before making any adjustments, select any or all of these 4 zones from the submenus. The illustration below indicates the lighting zones.
Operating the monitor | 41
All Zones To specify an LED lighting color for the selected area, select
Zone 1: Back
Zone 2: Stand
Zone 3:
lights
Down
Zone 4: Power
ton
But
On and press the
option.
Then make a selection from the list of 20 available colors by using the
and buttons.
button to highlight the Custom Color
42 | Operating the monitor
No.
R
G
B
The following table depicts the color number and the RGB codes used for the 20 LED colors.
1 0 0 0
2 100 0 240
3 144 0 240
4 240 0 240
5 240 0 176
6 240 0 112
7 240 0 0
8 240 80 0
9 240 128 0
10 240 224 0
11 120 240 0
12 160 240 0
13 100 245 35
14 0 240 0
15 0 240 85
16 70 240 145
17 0 240 240
18 0 160 240
19 0 96 240
20 0 0 240
To turn off the AlienFX lights, select Off. NOTE: Th
ese functions are only available when Spectrum is
disabled.
Operating the monitor | 43
Spectrum When you select On, the AlienFX lights of 4 zones glow and
change colors in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet.
NOTE: When the function is On, the functions above are deactivated.
Reset AlienFX
ighting
L
Audio
Select this option to restore default lighting settings.
Volume Allows you to set the volume level of headphone output.
Use or to adjust the volume level from 0 to 100.
Reset Audio Select this option to restore default audio settings.
44 | Operating the monitor
Menu Select this option to adjust the settings of the OSD, such as,
the languages of the OSD, the amount of time the menu remains on screen, and so on.
Language Set the OSD display to one of the eight languages (English,
Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by
ing the
press
Timer Sets the length of time the OSD
last time you pressed a button.
and buttons (min. 0 / max. 100).
will remain active after the
Use 5 to 60 seconds.
Reset Menu Reset all OSD settings to the factory preset values.
or to adjust the slider in 1 second increments, from
Operating the monitor | 45
Personalize
Shortcut Key 1 Allows you to choose a feature from Preset Modes, Shortcut Key 2 Shortcut Key 3 Shortcut Key 4
Reset
sonalization
Per
Others
Overclock Refresh Rate, Dark Stabilizer, Brightness/ Contrast, Game Enhance Mode, Input Source, or Volume
and set it as a shortcut key.
Restores shortcut keys to factory defaults.
Display Info Displays the monitor's current settings.
Power Saving The default setting is On, lett
system sleeps. Selecting Off may prevent the monitor from going into deep sleep and being unable to wake up.
NOTE: Pressing any button (except the Power button) on the front panel of the monitor may also wake up the monitor after it goes into deep sleep.
Factory Reset Reset all settings to the f
46 | Operating the monitor
ing the monitor go to sleep as the
actory preset values.
OSD warning message
When the monitor enters the Pow appears:
See Troubleshooting for more information.
er Saving mode, the following message

Setting the maximum resolution

To set the maximum resolution for the monitor: In Windows 7, Windows 8, and Windows 8.1:
1. For Wi
2. Right-clic
3. C
4. Cl
In Windows 10:
1. Right-clic
2. Cl
3. Click the dropdown
4. Cl
If you do not see 3440 x 1440 or 2560 x update your graphics driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or a laptop:
•Go to www.dell.com/support, enter your service tag, and download the
ndows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
k on the desktop and click Screen Resolution.
lick the Dropdown list of the Screen Resolution and select 3440 x 1440
(for AW3418DW) or 2560 x 1080 (for AW3418HW).
ick OK.
k on the desktop and click Display settings.
ick Advanced display settings.
list of Resolution and select 3440 x 1440 (for
AW3418DW) or 2560 x 1080 (for AW3418HW).
ick Apply.
1080 as an option, you may need to
latest driver for your graphics card.
Operating the monitor | 47
If you are using a non-Dell comp
• Go to the support site for your computer drivers.
• Go to your graphics card website and downloa
uter (laptop or desktop):
and download the latest graphic
d the latest graphic drivers.

Using the tilt, swivel, and vertical extension

NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
Tilt, swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for
he most comfortable viewing angle.
t
NOTE: The stand is not installed at the factory when shipped.
48 | Operating the monitor
Vertical extension
NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically.
Operating the monitor | 49

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the Safety instructions.

Self-test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
n off both your computer and the monitor.
1. Tur
2. Unplug the
Self-Test operation, remove all digital cables from the back of computer.
n on the monitor.
3. Tur
NOTE: A dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED blinks white.
video cable from the back of the computer. To ensure proper
NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged.
4. Turn Of
your computer and the monitor.
If your monitor screen remains blank after you u your video controller and computer, because your monitor is functioning properly.
50 | Troubleshooting
f your monitor and reconnect the video cable; then turn On both
se the previous procedure, check

Built-in diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure
screen).
2. U
monitor then goes into the self-test mode.
3. Pr
4. C
5. Pr
6. Inspec
7. Re
screens.
The test is complete when the white scr again.
If you do not detect any screen abnormaliti tool, the monitor is functioning properly. Check the video card and computer.
that the screen is clean (no dust particles on the surface of the
nplug the video cable(s) from the back of the computer or monitor. The
ess and hold Button 3 for 5 seconds. A gray screen appears.
arefully inspect the screen for abnormalities.
ess Button 3 again. The color of the screen changes to red.
t the display for any abnormalities.
peat steps 5 and 6 to inspect the display in green, blue, black, and white
een appears. To exit, press Button 3
es upon using the built-in diagnostic
Troubleshooting | 51

Common problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:
Common
symptoms
No Video/ Power LED off
No Video/ Power LED on
Poor Focus Picture is fuzzy,
Shaky/Jittery Video
Missing Pixels LCD screen has
Stuck-on Pixels LCD screen has
What you
experience
No picture • Ensure that the video cable connecting the
No picture or no brightness
blurry, or ghosting
Wavy picture or fine movement
spots
bright spots
Possible solutions
monitor and the computer is properly connected and secure.
• Verify that the power outlet is functioning properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected in
Input Source menu.
the
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in
Input Source menu.
the
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct aspect ratio.
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
• Cycle power On-Off.
• Pixel that is permanently Off is a natural defect that can occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/support/monitors.
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel Policy, see Dell support site:
www.dell.com/support/monitors.
52 | Troubleshooting
Brightness Problems
Geometric Distortion
Horizontal/ Vertical Lines
Synchronization Problems
Safety Related Issues
Intermittent Problems
Missing Color Picture missing
Picture too dim or too bright
Screen not centered correctly
Screen has one or more lines
Screen is scrambled or appears torn
Visible signs of smoke or sparks
Monitor malfunctions on & off
color
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls via OSD.
• Reset the monitor to factory settings.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check and determine if these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Troubleshooting | 53
Wrong Color Picture color not
od
go
Image retention
om a static
fr image left on the monitor for a long period of time
Faint shadow from the static image displayed appears on the screen

Product specific problems

• Change the settings of the Preset Modes in the Game menu OSD depending on the application.
• Adjust R/G/B value under Cu Game menu OSD.
• Run the built-in diagnostics.
• Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power management modes).
• Alternatively, use a dynamically changing sc
reensaver.
stom Color in
Specific
symptoms
Screen image is to
o small
Cannot adjust th
e monitor with the buttons on the front panel
No Input Signal
n user
whe controls are pressed
The picture does not fill the entire screen
What you
experience
Image is centered on screen, but does not fill entire viewing area
OSD does not appear on the screen
No picture, the LED light is blue
The picture cannot fill the height or width of the screen
Possible solutions
• Reset the monitor to factory settings.
• Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor.
• Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.
54 | Troubleshooting

Universal Serial Bus (USB) specific problems

Specific
symptoms
USB interface is not workin
High Speed USB
0 interface is
3. slow
Wireless USB perip working when a USB 3.0 device is plugged in
g
herals stop
What you
experience
USB peripherals are not working
High Speed USB
3.0 peripherals working slowly or not working at all
Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases
Possible solutions
• Check that your monitor is turned On.
• Reconnect the upstream ca
• Reconnect the USB per connector).
• Switch Off and then turn On the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD require h device directly to the computer system.
• Check that your computer is USB 3.0-capable.
• Some computers have USB 3.0, USB 2.0, and USB used.
• Reconnect the upstream cable to your computer.
• Reconnect the USB per connector).
• Reboot the computer.
• Increase the distance between the USB 3.0 periph
• Position your wireless USB receiver as close as po
• Use a USB-extender cable to position the wi from the USB 3.0 port.
igher electric current; connect the
1.1 ports. Ensure that the correct USB port is
erals and the wireless USB receiver.
ssible to the wireless USB peripherals.
reless USB receiver as far away as possible
ble to your computer.
ipherals (downstream
ipherals (downstream
Troubleshooting | 55

Appendix

WARNING: Safety instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI).

FCC notices (U.S. only) and other regulatory information

For FCC notices and other regulatory information, see the regulatory compliance website located at

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-
3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
• Online technical assistance — www.dell.com/support/monitors
• Contacting Dell — www.dell.com/contactdell
www.dell.com/regulatory_compliance.
56 | Appendix
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