ALIENWARE Aurora mALX Service Manual

Alienware Aurora mALX Technical Reference
Notice
The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication. This publication and any accompanying software may not, in whole or in part, be reproduced, translated, trans¬mitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publication, except for copies kept by the user for backup purposes. Brand and product names mentioned in this publication may or may not be copyrights and/or registered trade¬marks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer. ©May 2006
Trademarks
This product incorporates copyright protection technology that is protected by method claims of certain U.S. pat¬ents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home or other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineer¬ing or disassembly is prohibited. AMD Turion™ is a trademark of Advanced Micro Devices, Inc.
is a trademark of SRS Labs, Inc. WOW technology is incorporated under license
from SRS Labs, Inc.
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Preface
FCC Statement (Federal Communications Commission)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in¬stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Re orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the service representative or an experienced radio/TV technician for help.
Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the manufacturer for compliance with the above standards could void your authority to operate the equipment.
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IMPORTANT SAFETY INSTRUCTIONS
Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment:
1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
5. This product is intended to be supplied by a Listed Power Unit (DC Output 20V, 11A minimum).
CAUTION
Always disconnect all telephone lines from the wall outlet before servicing or disassembling this equipment.
TO REDUCE THE RISK OF FIRE, USE ONLY NO. 26 AWG OR LARGER,
TELECOMMUNICATION LINE CORD
This Computer’s Optical Device is a Laser Class I Product
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Preface
Instructions for Care and Operation
The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:
1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating ele¬ment. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.
3. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data.
4. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.
• Do not expose it to excessive heat or direct sunlight.
• Do not leave it in a place where foreign matter or moisture may affect the system.
• Don’t use or store the computer in a humid environment.
• Do not place the computer on any surface that will block the vents.
• Do not turn off the power until you properly shut down all programs.
• Do not turn off any peripheral devices when the computer is on.
• Do not disassemble the computer by yourself.
• Perform routine maintenance on your computer.
5. Take care when using peripheral devices.
• Use only approved brands of peripherals.
• Unplug the power cord before attaching peripheral devices.
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Power Safety
The computer has specific power requirements:
• Only use a power adapter approved for use with this computer.
• Your AC/DC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifications, consult your service representative or local power company.
• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.
• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by its wire.
• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.
• Before cleaning the computer, make sure it is disconnected from any external power sup¬plies (i.e. AC/DC adapter or car adapter).
• Do not plug in the power cord if you are wet.
• Do not use the power cord if it is broken.
• Do not place heavy objects on the power cord.
Power Safety Warning
Before you undertake any upgrade procedures, make sure that you have turned off the power, and disconnected all peripherals and cables (including telephone lines). It is advisable to also remove you battery in order to prevent accidentally turning the machine on.
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Battery Precautions
• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.
• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.
• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qual¬ified service personnel.
• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode or leak if exposed to fire, or improperly handled or discarded.
• Keep the battery away from metal appliances.
• Affix tape to the battery contacts before disposing of the battery.
• Do not touch the battery contacts with your hands or metal objects.
Battery Disposal & Caution
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your areafor recycling options or proper disposal.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.
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Cleaning
Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.
Servicing
Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions:
• When the power cord or AC/DC adapter is damaged or frayed.
• If the computer has been exposed to rain or other liquids.
• If the computer does not work normally when you follow the operating instructions.
• If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).
• If there is an unusual odor, heat or smoke coming from your computer.
Removal Warning
When removing any cover(s) and screw(s) for the purposes of device upgrade, remember to replace the cover(s) and screw(s) before turning the computer on.
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Travel Considerations
Packing
As you get ready for your trip, run through this list to make sure the system is ready to go:
1. Check that the battery pack and any spares are fully charged.
2. Power off the computer and peripherals.
3. Close the display panel and make sure it’s latched.
4. Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.
5. The AC/DC adapter uses voltages from 100 to 240 volts so you won’t need a second voltage adapter. However, check with your travel agent to see if you need any socket adapters.
6. Put the notebook in its carrying bag and secure it with the bag’s straps.
7. If you’re taking any peripherals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters and/or cables.
8. Anticipate customs - Some jurisdictions may have import restrictions or require proof of ownership for both hard¬ware and software. Make sure your documents are prepared.
Power Off Before Traveling
Make sure that your notebook is completely powered off before putting it into a travel bag (or any other such container). Putting a notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.
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On the Road
In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind:
Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common. Don’t check it with normal luggage. Baggage handlers may not be sufficiently careful. Avoid knock¬ing the computer against hard objects.
Beware of Electromagnetic fields - Devices such as metal detectors & X-ray machines can damage the com¬puter, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on). Note: Some airports also scan luggage with these devices.
Fly safely - Most airlines have regulations about the use of computers and other electronic devices in flight. These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make sure it’s secure. Contents may shift and/or fall out when the compartment is opened.
Get power where you can - If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies) charged.
Keep it dry - If you move quickly from a cold to a warm location, water vapor can condense inside the computer. Wait a few minutes before turning it on so that any moisture can evaporate.
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Developing Good Work Habits
Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints. The following are some tips to reduce the strain:
• Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.
• Your knees should be slightly higher than your hips. Place your feet flat on the floor or on a footrest if necessary.
• Use a chair with a back and adjust it to support your lower back comfortably.
• Sit straight so that your knees, hips and elbows form approximately 90-degree angles when you are working.
• Take periodic breaks if you are using the computer for long periods of time.
Remember to:
• Alter your posture frequently.
• Stretch and exercise your body several times a day.
• Take periodic breaks when you work at the computer for long periods of time. Frequent and short breaks are better than fewer and longer breaks.
Lighting
Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders.
• Position the display to avoid glare or reflections from overhead lighting or outside sources of light.
• Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.
• Position the display directly in front of you at a comfortable viewing distance.
• Adjust the display-viewing angle to find the best position.
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Contents
Notice, (1)
FCC Statement, (2) Instructions for Care and Operation, (4) Power Safety, (5) Battery Precautions, (6) Cleaning, (7) Servicing, (7)
Travel Considerations, (8)
Quick Start Guide, (17)
Overview, (17) Advanced Users, (18) Beginners and Not-So-Advanced Users, (18) Warning Boxes, (18) Not Included, (18) System Software, (19) System Startup, (20) System Map: Top View with LCD Panel Open, (21) LED Indicators, (23) AP-Key Buttons, (24) 3D Ap-Key Button, (24) Function Keys & Numeric Keypad, (25) System Map: Front & Rear Views, (27) System Map: Left View, (29) System Map: Right View, (30) System Map: Bottom View, (31) Windows XP Start Menu & Control Panel, (32) Video Features, (33) Display Devices & Options, (33) Power Management Features, (35)
Storage Devices, Mouse, Audio & Printer, (36)
Overview, (36) Hard Disk Drive, (36) Optical Device, (37) Loading Discs, (37) Handling CDs or DVDs, (38) DVD Regional Codes, (39) 7-in-1 Card Reader, (40)
PC Card Slot, (41)
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Inserting and Removing PC Cards, (41) TouchPad and Buttons/Mouse, (42) Audio Features, (43) Configuring the Infrared Settings for FIR, (44) Adding a Printer, (45) USB Printer, (45) Install Instructions, (45)
Parallel Printer, (45)
Power Management, (46)
Overview, (46) Advanced Configuration and Power Interface, (46) The Power Sources, (47) AC/DC Adapter, (47) Battery, (47) Turning on the Computer, (48) Power Schemes, (49) System Power Options, (50) Hibernate Mode vs. Shutdown, (50) Stand by Mode vs. Hibernate Mode, (50) Stand by, (50) Hibernate, (50) Configuring the Power Button, (52) Battery Information, (53) New Battery, (53) Battery Life, (53) Recharging the Battery with the AC/DC Adapter, (54) Proper handling of the Battery Pack, (54)
Battery FAQ, (55)
Drivers & Utilities, (56)
What to Install, (56) Module Driver Installation, (56) Service Packs, (58) Authorized Driver Message, (59) Version Conflict Message, (59) Updating/Reinstalling Individual Drivers, (59) Driver Installation, (60) Manual Driver Installation, (61) Windows XP, (61) Driver Installation Procedure, (61) New Hardware Found, (62) Chipset, (62) Video (VGA), (63) Audio, (63) Modem, (64)
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LAN, (64) AP-Key Buttons, (65) TouchPad, (65) PCMCIA, (66) AMD Processor, (66) Module Drivers, (67) PC Camera, (67) Wireless LAN, (67) Bluetooth, (67) TV Tuner, (67)
RAID, (67)
BIOS Utilities, (68)
Overview, (68) The Power-On Self Test (POST), (68) Failing the POST, (70) Fatal Errors, (70) Non-Fatal Errors, (70) The Setup Program, (71) Entering Setup, (71) Setup Screens, (71) Main Menu, (72) System Time & Date (Main Menu), (72) Primary Master/SATA Port 3/4 (Main Menu), (72) System/Extended Memory: (Main Menu), (72) Advanced Menu, (73) Advanced Chipset Control (Advanced Menu), (73) I/O Device Configuration (Advanced Menu), (73) Reset Configuration Data (Advanced Menu), (73) Power On Boot Beep (Advanced Menu), (73) Battery Low Alarm Beep: (Advanced Menu), (73) Security Menu, (74) Set Supervisor Password (Security Menu), (74) Password on boot: (Security Menu), (74) Boot Menu, (76) Exit Menu, (77)
Upgrading The Computer Overview, (78)
When Not to Upgrade, (79) Removing the Battery, (80) Upgrading the Hard Disk Drive(s), (81) Upgrading the System Memory (RAM), (82) Upgrading the Optical (CD/DVD) Device(s), (85)
Removing the Video Card(s), (86)
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Modules, (87)
Overview, (87) PC Camera Module, (87) PC Camera Driver Installation, (87) PC Camera Audio Setup, (88) EMAMCAP, (90) The Wireless LAN & Bluetooth Modules, (92) Mini-PCI Wireless LAN Module, (93) Intel WLAN Driver Installation, (93) MSI 6833B WLAN Driver Installation, (94) Bluetooth Module, (95) Bluetooth Driver Installation, (95) Mini-PCI TV Tuner Module, (96) AverMedia Mini-PCI TV Tuner Module, (97) Installing the AverTV Utility Software, (97) Installing the Cyberlink Power DVD Software, (97) Digital TV Broadcast Signal, (98) RAID Setup, (99) RAID Mode Setup, (100)
The NVIDIA NVRAID Management Utility, (107)
Troubleshooting, (110)
Overview, (110) Basic Hints and Tips, (110) Backup and General Maintenance, (111) Viruses, (111) Upgrading and Adding New Hardware/Software, (112) Problems & Possible Solutions, (113)
Interface (Ports & Jacks) Overview, (115)
Ports and Jacks, (115)
NVIDIA Video Driver Controls NVIDIA Video Driver Installation, (118)
3D Ap-Key Button, (118) NVIDIA Display Properties, (119) Additional Properties, (120) NVIDIA nView Desktop Manager, (122) SLI Multi GPU, (124) Display Devices, (125) Attaching Other Displays, (126) Display Modes, (127) (Windows Display Properties), (128)
Enabling TV Display, (129)
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Specifications, (131)
Latest Specification Information, (131)
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Chapter 1: Quick Start Guide Overview
This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following:
• Chapter 2 The Storage Devices (hard disk, optical device, Card Reader, PC Card), Mouse, Audio & Printer.
• Chapter 3 The computer’s power saving options.
• Chapter 4 The installation of the drivers and utilities essential to the operation or improvement of some of the computer’s subsystems.
• Chapter 5 An outline of the computer’s built-in software, or BIOS (Basic Input Output System).
• Chapter 6 Instructions for upgrading your computer.
• Chapter 7 A quick guide to the computer’s Wireless LAN, Bluetooth, TV Tuner and PC Camera modules (some of which may be optional depending on your purchase configuration).
• Chapter 8 A troubleshooting guide.
• Appendix A A definition of the interface, ports/jacks which allow your computer communicate with external devices.
• Appendix B Information on the NVIDIA Video driver controls.
• Appendix C The computer’s specification.
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Advanced Users
If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “Drivers & Utilities” on page 4 - 1, “BIOS Utilities” on page 5 - 1 and “Upgrading The Computer” on page 6 - 1 in the User’s Manual. You may also find the notes marked with a of interest to you.
Beginners and Not-So-Advanced Users
If you are new to computers (or do not have an advanced knowledge of them) then the information contained in this Quick Start Guide should be enough to get you up and running. Eventually you should try to look through all the documentation (more detailed descriptions of the functions, setup and system controls are covered in the remainder of the User’s Manual), but do not worry if you do not understand every¬thing the first time. Keep this manual nearby and refer to it to learn as you go. You may find it useful to refer to the notes marked with a as indicated in the margin. For a more detailed description of any of the interface ports and jacks see “Interface (Ports & Jacks)” on page A - 1.
Warning Boxes
No matter what your level please pay careful attention to the warning and safety information indicated by the symbol. Also please note the safety and handling instructions as indicated in the Preface.
Not Included
Operating Systems (e.g. Windows XP etc.) and applications (e.g. word processing, spreadsheet and database pro¬grams) have their own manuals, so please consult the appropriate manuals.
Drivers
If you are installing new system software, or are reconfiguring your computer for a different system, you will need to install the appropriate drivers. Drivers are programs which act as an interface between the computer and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order listed in Table 4-1, on page 4-6. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If your system hasn’t been
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properly configured (your service representative may have already done that for you.), refer to “What to Install” on page 4-1 for installation instructions.
Ports and Jacks
See “Ports and Jacks” on page A-2 for a description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet, etc.
System Software
Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find this manual refers to the following oper¬ating systems:
• Microsoft Windows XP Home & Professional Editions (with Service Pack 2)
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System Startup
1. LCD Latches
2. LED Power & Communication
Figure 1 - 1 - Top Panel with LCD Closed
1. Remove all packing materials.
2. Place the computer on a stable surface.
3. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports.
4. Attach the AC/DC adapter to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter.
5. Move and hold the LCD latches in the direction of the arrows to release the top cover.
6. Raise the lid/LCD to a comfortable viewing angle (DO NOT EXCEED AN ANGLE of 120 degrees), and press the power button to turn the computer “on”.
7. Adjust the LCD panel to a comfortable viewing angle.
8. The LED indicators show the power and battery status of the Indicators computer.
Shutdown
Please note that you should always shut your computer down by choosing the Shut Down/Turn Off Computer command from the Start menu in Windows. This will help
prevent hard disk or system problems.
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System Map: Top View with LCD Panel Open
Figure 1 -2 - Top View with LCD Panel Open LED Indicators Table 1 - 2 - LED Power & Communication Indicators
1. Optional Built-In PC Camera
2. LCD
3. LED Power & Communication Indicators
4. Speakers
5. AP-Key Buttons & Power Button
6. Built-In Microphone
7. LED Status Indicators
8. Keyboard
9. TouchPad and Buttons
10. Consumer Infrared Transceiver*
*Enabled with Optional Mini-PCI TV Tuner Only
The two sets of LED indicators (LED Status Indicators and LED Power & Communication Indicators) on the computer display helpful information about the current status of the computer.
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Table 1 - 1 - LED Status Indicators
Icon Color Description
Green The (optional) PC Camera is powered On
Green The (optional) Bluetooth Module is powered On
Green The (optional) Wireless LAN Module is powered On
Green Hard Disk Activity
Green Number Lock Activated
Green Caps Lock Activated
Green Scroll Lock Activated (to activate press Fn & Scr Lk)
Orange DC Power is Plugged In
Table 1 - 2 - LED Power & Communication Indicators
Icon Color Description
Green The Computer is On
Blinking Green The Computer is in Stand by Mode
Orange The Battery is Charging
Green The Battery is Fully Charged
Blinking Orange The Battery Has Reached Critically Low Power Status
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AP-Key Buttons
These buttons power on/off the optional PC Camera and Bluetooth modules, access the internet and e-mail, and enable/disable high performance video.
Table 1 - 3 -AP-Key Buttons
AP-Key Function
Enable/Disable High Performance Video
Enable/Disable the optional
PC Camera Module
Enable/Disable the optional
Bluetooth Module
Activate the Default E-mail Program
Activate the Default Internet Browser
3D Ap-Key Button
Use this button to enable/disable high performance video when powered by the AC/DC adapter (the 3D Ap-Key button will be illuminated in blue when in high performance video mode).
If you switch from AC Power to battery power the sys¬tem will automatically change to a lower performance video mode setting. High Performance Video can not be enabled when the system is battery powered.
The system will retain in memory the last known video performance setting if you switch back from battery to AC power.
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Function Keys & Numeric Keypad
The keyboard has an embedded numerical keypad for easy numeric data input (see Figure 1 - 2 on page 1 8).
Activate the Number Lock feature by pressing the Num Lk key at the top right of the keyboard. You may check if Number Lock is enabled or not by looking at the LED status indicators.
Table 1 - 4 -Function Keys
Keys Description
Fn Function Key
Fn + 1 Touchpad Toggle
Fn + F2
Fn + F3 Mute Toggle
Fn + F4 Sleep Toggle
Fn + F5 Decrease Audio Volume
Fn + F6 Increase Audio Volume
Fn + F7 Display Toggle
Fn + F8 Decrease LCD Brightness
Fn + F9 Increase LCD Brightness
Fn + F11 WLAN Module Toggle
Fn + Scr Lk Scroll Lock Toggle
SRS WOW Surround
Sound Toggle
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Figure 1 - 2 - Keyboard
Other Keyboards
If your keyboard is damaged or you jsut want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However, special functions/hot keys unique to the system’s regular keyboard may not work.
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System Map: Front & Rear Views
Figure 1 - 3
Front & Rear Views
1. LCD Latches
2. Consumer Infrared Transceiver*
3. 7-Pin S-Video-Out Jack
4. DVI-Out Port
5. DC-In Jack
6. Vent/Fan Intake
7. RJ-11 Phone Jack
8. 2 * USB 2.0 Ports
9. Serial Port
10. S-Video-In Jack*
11. Security Lock Slot
* Enabled with Optional Mini-PCI TV Tuner Only S-Video/Composite Cable HDTV Cable
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7-Pin S-Video-Out Jack
The 7-pin S-Video requires an adapter cable (7-pin S-Video plug to 4-pin S-Video jack adapter) in order to connect to a standard S-Video cable (the y-cable pictured includes a yellow composite video jack)
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