Alienware 210-ATTP User Manual
Alienware AW3420DW Monitor
User’s Guide
Model: AW3420DW
Regulatory model: AW3420DWb
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.
2019 - 10
Rev. A00
Contents
About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear and bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Supported video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Power management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Plug and Play capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Universal Serial Bus (USB) interface . . . . . . . . . . . . . . . . . . . 21
USB upstream connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
USB downstream connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD monitor quality and pixel policy. . . . . . . . . . . . . . . . . . . 23
Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up the monitor. . . . . . . . . . . . . . . . . . . . . . . . . .24
Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Connecting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
|3
Removing the monitor stand . . . . . . . . . . . . . . . . . . . . . . . . . 30
VESA wall mounting (optional). . . . . . . . . . . . . . . . . . . . . . . .32
Operating the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using the joystick control. . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using the rear-panel controls . . . . . . . . . . . . . . . . . . . . . . . . .34
Using the On-Screen Display (OSD) menu . . . . . . . . . . . . . 35
Accessing the menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
OSD warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Setting the maximum resolution . . . . . . . . . . . . . . . . . . . . . . 46
Using the tilt, swivel, and vertical extension . . . . . . . . . . . . 47
Tilt and swivel extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Vertical extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Using AlienFX application. . . . . . . . . . . . . . . . . . . . . . . 48
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Installing AWCC through Windows update . . . . . . . . . . . . 48
Installing AWCC from the Dell Support website . . . . . . . . 48
Navigating the AlienFX window . . . . . . . . . . . . . . . . . . . . . . 49
Creating a theme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Setting lighting effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Self-test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Common problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Universal Serial Bus (USB) specific problems . . . . . . . . . . . 60
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
FCC notices (U.S. only) and other regulatory information .61
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
4|
About your monitor
Package contents
Your monitor ships with the components shown below. If any component is
missing, contact Dell technical support. For more information see Contact Dell.
NOTE: Some components may be optional and may not ship with your
monitor. Some features or media may not be available in certain countries.
Component image Component description
Monitor
Stand riser
Stand base
About your monitor | 5
I/O cover
Power cable (varies by
country)
DisplayPort cable
(DisplayPort to
DisplayPort)
Mini-DisplayPort to
DisplayPort cable
6 | About your monitor
USB 3.0 upstream cable
(enables the USB ports on
the monitor)
•Quick Setup Guide
• Safety, Environmental,
and Regulatory
Information
• Alienware Welcome
tter
Le
Product features
The Alienware AW3420DW monitor has an active matrix, Thin-Film Transistor
(TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features
include:
• 86.72 cm (34.14 inch) viewable area (measured diagonally). Resolution:
Up to 3440 x 1440 through DisplayPort and HDMI, with full-screen
support or lower resolutions, supporting a high refresh rate of 120 Hz.
• Nvidia G-SYNC-enabled monitor with a rapid response time of 2 ms.
• Color gamut of 134.5% sRGB and DCI P3 98%.
• Tilt, swivel, and height adjustment capabilities.
• Removable stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Digital connectivity via 1 DisplayPort and 1 HDMI port.
• Equipped with 1 USB upstream port and 4 USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of setup and screen
optimization.
• AW3420DW offers a couple of preset modes, including FPS (First-Person
Shooter), MOBA/RTS (Real-Time Strategy), RPG (Role-Playing Game),
SPORTS (Racing) and three customizable game modes for user's own
preference. In addition, key enhanced gaming features such as Timer,
Frame Rate, and Display Alignment are provided to help improve gamer's
performance and provide best-in game advantage.
• 0.5 W standby power when in sleep mode.
• Optimize eye comfort with a flicker-free screen.
WARNING: The possible long-term effects of blue light emission from
the monitor may cause damage to the eyes, including eye fatigue, digital
eye strain, and so on. ComfortView feature is designed to reduce the
amount of blue light emitted from the monitor to optimize eye comfort.
About your monitor | 7
Identifying parts and controls
Front view
Label Description Use
1 Cable-management slot
(on
the front side of the
stand)
2 Power On/Off button
(w
ith LED indicator)
To organize the cables neatly.
To turn the monitor on or off.
8 | About your monitor
Back view
Back view without monitor stand
Back view with monitor stand
Label Description Use
1 Joystick Use it to control the OSD menu.
2 Function buttons For more information, see Operating
the monitor.
3 Barcode, serial number, and
Service Tag
4 Cable-management clip To organize the cables neatly.
5 Stand release button Releases stand from the monitor.
6 VESA mounting holes (100 mm
x 100 mm - behi
Cover)
7 Regulatory label Lists the regulatory approvals.
label
nd VESA
Refer to this label if you need to
contact Dell for technical support.
Wall mount monitor using VESAcompatible wall mount kit (100 mm x
100 mm).
About your monitor | 9
8 Lighting dock connector When the stand riser is attached to the
onitor, the dock supplies power to
m
the light on the stand.
9 Cable-management slot (at the
ba
ck of the stand)
10 I/O cover Protects the I/O ports.
Rear and bottom view
Rear and bottom view without monitor stand
To organize cables by routing them
through this slot.
Label Description Use
1 Power connector Connect the power cable (s
monitor).
2 Line-out port Connect your speakers.
NOTE: Th
headphones.
3 HDMI port Connect your computer with an HDMI cable
(s
old separately).
4 DisplayPort Connect your computer with
DisplayPort or Mini-DisplayPort-DisplayPort
cable (shipped with your monitor).
10 | About your monitor
is port does not support
hipped with your
DisplayPort-
5 Downlights When the monitor is completely set up, tap
Monitor State
On
No Signal
Standby
Downlights Status
When Spectrum is Off
When Spectrum is On
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
e touch sensor to turn the downlights on or
th
off.
NOTE: The factory setting is on, so the downlights are active if the
power cable is connected. To change the default settings, see
AlienFX Lighting.
NOTE: Wh
en the Spectrum function is On, the downlights are
turned off.
About your monitor | 11
6 USB downstream
port with Power
Charging
7 Headphone port Connect headphone or speakers.
8, 10 USB downstream
ports (3)
9 USB upstream port Connect the USB cable (shipped with your
* To avoid signal interference, when a wireless USB device has been connected
to a USB downstream port, it is not recommended to connect any other USB
devices to the adjacent port.
Connect to charge your USB device.
Connect your USB device.*
NOTE: To use these ports, you must connect
the USB cable (shipped with your monitor) to
the USB-upstream port on the monitor and to
your computer.
monitor) to this port and your computer to
enable the USB ports on your monitor.
12 | About your monitor
Monitor specifications
Model AW3420DW
Screen type Active matrix - TFT LCD
Panel technology Fast IPS Nano Color
Aspect ratio 21:9
Viewable image
Diagonal
Width (active area)
Height (active area)
Total area
Pixel pitch 0.2325 mm x 0.2325 mm
Pixel per inch (PPI) 110
Viewing angle
Vertical
Horizontal
Luminance output 350 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-glare with 3H hardness
Backlight LED edgelight system
Response time 2 ms gray-to-gray
Curvature 1900R (typical)
Color depth 16.78 million colors
Color gamut 134.5% sRGB and DCI P3 98%
Built-in devices • USB 3.0 Super-Speed hub (with 1 USB 3.0
867.2 mm (34.14 in.)
799.8 mm (31.49 in.)
334.8 mm (13.18 in.)
267773.0 mm2 (415.01 in2)
178° (typical)
178° (typical)
upstream port)
• 4 x USB 3.0 downstream port (including 1 port
which supports power-charging)
About your monitor | 13
Connectivity • 1 x DisplayPort version 1.2 (rear)
• 1 x HDMI port version 1.4 (rear)
• 1 x USB 3.0 upstream port (rear)
• 4 x USB 3.0 downstream ports (bottom: 2; rear: 2)
• 1 x headphone port (bottom)
• 1 x audio line-out port (rear)
Border width (edge of monitor to active area)
Top
Left/Right
Bottom
Adjustability
Height adjustable stand
Tilt
Swivel
NOTE: Do
inverse (180°) landscape mount as it may damage the monitor.
not mount or use this monitor in portrait (vertical) orientation or
10.6 mm
9.9 mm/9.9 mm
19.1 mm
0 to 130 mm
-5° to 21°
-20° to 20°
Resolution specifications
Model AW3420DW
Horizontal scan range •DisplayPort 1.2: 73 to 180 kHz (automatic)
• HDMI 1.4: 30 to 140 kHz (automatic)
Vertical scan range • DisplayPort 1.2: 30 to 120 Hz (automatic)
• HDMI 1.4: 24 to 60 Hz (automatic)
Maximum preset resolution • DisplayPort: 3440 x 1440 @ 120 Hz
• HDMI: 3440 x 1440 @ 50 Hz
Supported video modes
Model AW3420DW
Video display capabilities (HDMI
&
DisplayPort playback)
14 | About your monitor
480p, 576p, 720p, 1080p
Preset display modes
HDMI display modes
Display mode Horizontal
frequency
(kH
z)
VGA, 640 x 480 31.47 60 25.175 -/-
VESA, 800 x 600 37.88 60 40 +/+
VESA, 1024 x 768 48.36 60 65 -/-
640 x 480p 31.48 60 25.18 -/720 x 480p 31.5 60 27.03 -/-
720 x 576p 31.25 50 27 -/1280 x 720p @ 50 Hz 37.5 50 74.25 +/+
1280 x 720p @ 60 Hz 45 60 74.25 +/+
1920 x 1080p @ 50 Hz 56.25 50 148.5 +/+
1920 x 1080p @ 60 Hz 67.5 60 148.5 +/+
3440 x 1440 @ 50 Hz 73.7 50 265.25 +/-
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync polarity
(Horizontal/
Vertical)
DP display modes
Display mode Horizontal
equency
fr
(kHz)
VESA, 640 x 480 31.47 60 25.175 -/VESA, 800 x 600 37.88 60 40 -/-
VESA, 1024 x 768 48.36 60 65 -/3440 x 1440 @ 60 Hz 88.8 60 319.75 +/3440 x 1440 @ 50 Hz 73.7 50 265.25 +/3440 x 1440 @ 85 Hz 127.4 85 458.5 +/-
3440 x 1440 @ 100 Hz 151 100 531.52 +/3440 x 1440 @ 120 Hz 180 120 633.6 +/+
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync polarity
(Horizontal/
Vertical)
NOTE: This monitor supports NVIDIA G-SYNC. For information about
the graphic cards that support NVIDIA G-SYNC feature, go to
www.geforce.com.
About your monitor | 15
Electrical specifications
Model AW3420DW
Video input signals • HDMI 1.4, 600 mV for each different
input impedance per differential pair
• DisplayPort 1.2, 600 mV for each differential line,
0 ohm input impedance per differential pair
10
AC input voltage/
frequency/cu
Inrush current • 120 V: 40 A (max.) at 0°C (cold start)
Physical characteristics
Model AW3420DW
Sign
al cable type • Digital: HDMI, 19 pins (cable is not
NOTE: D
are shipped with your monitor. As Dell does not have control over the different
cable suppliers in the market, the type of material, connector and process used
to manufacture these cables, Dell doe not guarantee video performance on
cables that are not shipped with your Dell monitor.
Dimensions (with stand)
Height (extended) 559.4 mm (22.02 in.)
Height (compressed) 429.8 mm (16.92 in.)
Width 813.0 mm (32.01 in.)
Depth 273.8 mm (10.78 in.)
Dimensions (without stand)
Height 364.0 mm (14.33 in.)
Width 813.0 mm (32.01 in.)
Depth 117.9 mm (4.64 in.)
Stand dimensions
rrent
ell monitors are designed to work optimally with the video cables that
100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A
(typical)
• 240 V: 80 A (max.) at 0°C (cold start)
incl
uded)
• Digital: DisplayPort, 20 pins
• Universal Serial Bus: USB, 9 pins
ial line, 100 ohm
16 | About your monitor
Height (extended) 450.8 mm (17.75 in.)
Height (compressed) 443.0 mm (17.44 in.)
Width 561.5 mm (22.11 in.)
Depth 273.8 mm (10.78 in.)
Weight
Weight with packaging 16.9 kg (37.25 lb)
Weight with stand assembly
and cabl
Weight without stand assembly
(For wall
considerations - no cables)
Weight of stand assembly 3.9 kg (8.60 lb)
Front frame gloss 17
Environmental characteristics
Model AW3420DW
Complian
Arsenic-free glass and mercury-free for
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating • Storage: -20°C to 60°C (-4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating • Storage: 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation
es
mount or VESA mount
t standards
11.1 kg (24.47 lb)
6.8 kg (14.99 lb)
+ 3 (only front chin)
the panel only
• Shipping: -20°C to 60°C (-4°F to 140°F)
• Shipping: 5% to 90% (non-condensing)
• 375.3 BTU/hour (maximum)
• 197.9 BTU/hour (typical)
About your monitor | 17
Power management modes
If you have a VESA DPM™ compliant display
card or software installed on your
computer, the monitor can automatically reduce its power consumption when
not in use. This is referred to as Power save mode*. If the computer detects input
from the keyboard, mouse, or other input devices, the monitor automatically
resumes to function. The following table shows the power consumption and
signaling of this automatic power saving feature:
VESA
modes
Normal
op
eration
Horizontal
sync
Vertical
sync
Video Power
cator
indi
Active Active Active Blue 110 W
Power
consumption
(maximum)**
58 W (typical)
Active-off
mode
Inactive Inactive Blanked White
(bli
nking)
Less than 0.5 W
Switch off - - - Off Less than 0.3 W
Power Consumption P
on
39.13 W
Total Energy Consumption (TEC) 122.82 kWh
* Zero power consumption in OFF mode can only be
achieved by disconnecting
the main cable from the monitor.
** Maximum power consumption with max
This document is informational only and refl
luminance, and USB active.
ects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
NOTE:
: Power consumption of On mode measured with reference to
P
on
Energy Star test method.
TEC: Total energy consumption in kW
Energy Star test method.
18 | About your monitor
h measured with reference to
Pin assignments
DisplayPort connector
Pin number 20-pin side of the connected
signal cable
1 ML3 (n)
2 GND
3 ML3 (p)
4 ML2 (n)
5 GND
6 ML2 (p)
7 ML1 (n)
8 GND
9 ML1 (p)
10 ML0 (n)
11 GND
12 ML0 (p)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (n)
18 Hot Plug Detect
19 Re-PWR
20 +3.3 V DP_PWR
About your monitor | 19
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