Alcatel Tru User Manual

Introduction ......................................................

Thank you for purchasing an ALCATEL Onetouch model 5065N. The 5065N comes equipped with many of the features and functions you want and need.

Home screen

• Convenient at-a-glance view of Shortcut applications

• Menu shortcuts for quick access to features and apps.

Power media applications

• Music & Radio

• Video & Streaming

Bluetooth

With Bluetooth BT4.1 supporting HFP 1.6 profiles, you can enjoy hands-free conversations

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Table of Contents

General information ......................................................................................................... 5

1 Your mobile ................................................................................................................. 6

1.1 Keys and connectors ...........................................................................................................................................6

1.2 Getting started ..................................................................................................................................................... 9

1.3 Home screen .......................................................................................................................................................12

1.4 Applications and widgets menu ......................................................................................................................24

2 Text input ................................................................................................................... 26

2.1 Using Onscreen Keyboard ............................................................................................................................... 26

2.2 Text messaging .................................................................................................................................................... 27

3 Phone calls, Call history log and Contacts30

3.1 Call .........................................................................................................................................................................30

3.2 Wi-Fi Calling ........................................................................................................................................................35

3.3 Call log ..................................................................................................................................................................37

3.4 Contacts ...............................................................................................................................................................37

4 Messaging, Gmail/Email, Google Hangouts ............................................................ 44

4.1 Messaging .............................................................................................................................................................44

4.2 Gmail/Email ..........................................................................................................................................................49

4.3 Google Hangouts ...............................................................................................................................................55

5 Calendar & Alarm clock & Calculator .................................................................... 57

5.1 Calendar ...............................................................................................................................................................57

5.2 Clock ....................................................................................................................................................................59

5.3 Calculator .............................................................................................................................................................61

6 Getting connected .................................................................................................... 62

6.1 Connecting to the Internet .............................................................................................................................62

6.2 Chrome........................................................................................... ...................................................................... 64

6.3 myMetro.. ..............................................................................................................................................................64

6.4 Connecting to Bluetooth devices...................................................................................................................65

6.5 Connecting to a computer ..............................................................................................................................66

6.6 Sharing your phone's mobile data connection ............................................................................................66

6.7 Connecting to virtual private networks .......................................................................................................67

7 Google Play Store ..................................................................................................... 69

7.1 Locate the item you want to download and install ...................................................................................69

7.2 Download and install .........................................................................................................................................70

7.3 Manage your downloads ...................................................................................................................................72

8 Multimedia applications ........................................................................................... 74

8.1 Camera/Camcorder ...........................................................................................................................................74

8.2 Gallery .................................................................................................................................................................. 76

8.3 YouTube ................................................................................................................................................................ 79

8.4 Play Music .............................................................................................................................................................80

9 Google Maps .............................................................................................................. 82

9.1 Get My Location ................................................................................................................................................82

9.2 Search for a location .........................................................................................................................................83

9.3 Get driving, public transport or walking directions ................................................................................... 84

9.4 Share a location ..................................................................................................................................................85

10 Others ........................................................................................................................ 86

10.1 File Manager ........................................................................................................................................................86

10.2 Sound Recorder .................................................................................................................................................86

10.3 Radio .....................................................................................................................................................................87

10.4 Notes ....................................................................................................................................................................88

10.5 Other applications .............................................................................................................................................88

11 Settings............................................... ........................................................................ 89

11.1 Wireless & network ..........................................................................................................................................89

11.2 Device ...................................................................................................................................................................92

11.3 Personal ................................................................................................................................................................95

11.4 System ...................................................................................................................................................................99

12 Making the most of your phone ............................................................................ 102

12.1 Upgrade ..............................................................................................................................................................102

13 12 Month Limited Warranty .................................................................................. 103

Troubleshooting............................................................................................................. 105

Safety and Use. .............................................................................................................. 109

General information ........................................

Your ALCATEL Onetouch is a transceiver that operates on GSM/GPRS/2G in quad-band with 850/900/1800/1900 MHz or UMTS in tri-band with 2/4/5 MHz and LTE FDD (2/4/12).

Protection against theft

Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use

your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or your network operator if your mobile phone is stolen.

This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the SAR INFORMATION section of this user guide.

www.sar-tick.com

When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

Your mobile ................................................

1.1 Keys and connectors

Headset connector

Proximity &

Light Sensor

Front-facing Camera

Touch screen

Back key

Home key Menu key

Micro-USB Connector

Camera Flash/ Flashlight

Back key

• Touch to go back to the previous screen, or to close a dialog box, options menu, the

notification panel, etc.

Home key

• From any application or screen, touch to return to the Home screen.

• Touch and hold to open Google Now.

Camera

Speaker

Power key

Volume up key

Volume down key

Menu key

• Touch to view recently used applications.

• Touch to close any application.

• Touch the brush icon on the bottom of the screen to close all applications.

Power key

• Press: Lock the screen/Light up the screen.

• Press and hold: Show the pop-up menu to select from Power off/Restart/Airplane mode.

• Press and hold the Power key and Volume down key to capture a screenshot.

• Press and hold the Power key for 8 seconds to power off or hold it for 10 seconds or

more to force reboot.

Volume Keys

• In call mode, adjusts the earpiece or headset volume.

• In Music/Video/Streaming mode, adjusts the media volume.

• In general mode, adjusts the ringtone volume.

• Mutes the ringtone of an incoming call.

• In camera mode, press Volume up or down key to take a photo.

1.2 Getting started

1.2.1 Set-up

Removing or installing the back cover

Inserting or removing the SIM card

You must insert your SIM card to make phone calls.

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the SIM card, press and slide it out.

Your phone only supports micro-SIM card. Do not attempt to insert other SIM types like mini and nano cards, otherwise you may damage your phone.

Installing the microSD card

Place the microSD card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the microSD card, press and slide it out.

Charging the battery

To charge the battery, connect the charger to your phone and mains socket. You can also charge your phone via a USB cable.

To reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.

1.2.2 Power on your phone

Hold down the Power key until the phone powers on, unlock your phone (Slide, PIN, password, pattern) if necessary, once unlocked, Home screen is displayed.

If you don't know your PIN code or if you have forgotten it, contact your service provider. Do not store PIN code within your phone, instead store PIN in a location that is accessible without using phone.

Set up your phone for the first time

The first time you power on the phone, you should set the following options:

• Scroll up or down to select the phone's language, then touch .

• Select an enabled Wi-Fi, then touch NEXT, otherwise touch SKIP.

• Set up Google Email and Services by following prompts, view Terms and touch AGREE. Next you

will be prompted to download backed up apps & date from your Google account, touch NEXT.

• Set the Protect your phone feature, this feature prevents others from using your phone without

your permission. To activate SET SCREEN LOCK, if you prefer select SKIP to move to next screen.

• Next Google Services options will be displayed. Review, select preferred options, scroll down or

touch MORE, then NEXT to complete the setup.

Even if no SIM card is installed, your phone will still power on and you will be able to connect to a Wi-Fi network and use some of the phone's features.

1.2.3 Power off your phone

With phone ON, hold down the Power key until the pop-up menu appears, select Power off to

confirm.

1.3 Home screen

You can move all of the items (applications, shortcuts, folders and widgets) you use most frequently to your Home screen for quick access. Touch the Home key to switch to the Home screen.

Status bar

• Status/Notification indicators

• Touch and drag down to open the Notifications panel



The Home screen extends on either side of the screen to allow more space for adding applications, shortcuts etc. Swipe the Home screen left or right to view additional Home screens. The page indicators above the apps tray indicate which screen you are viewing.



or Settings shortcuts..

Search bar

• Touch  to enter text search screen.

• Touch  to enter voice search screen.

Touch apps icon to open application or folder.

Favorite applications tray

• Touch to enter the application.

• Touch and hold to move or change applications.

Touch to enter application menu.

1.3.1 Using the touchscreen

Touch

To access an application, touch it with your finger.

Touch and Hold

Touch and hold the item to enter the available options.

Drag

Place and hold your finger on the screen to drag an object to another location.

Slide/Swipe

Slide the screen up and down to scroll through the applications, images, web pages, etc.

Flick

Flick your finger left and right across screens to move through screens faster.

Pinch/Spread

Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen.

Rotate

Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view.

1.3.2 Status bar

From the status bar, you can view both phone status (to the right side) and notification information (to the left side).

Status icons

2G connected Connected to a Bluetooth device

2G in use

4G connected Roaming

4G in use Headset connected

4G LTE connected No SIM card installed

4G LTE in use Vibrate mode

Signal strength Battery is very low

Wi-Fi is on Battery is low

Connected to a Wi-Fi network Battery is partially drained

Airplane mode Battery is full

No signal Battery is charging

Alarm is set GPS is on

Bluetooth is on

Speakerphone is on

Notification icons

New Gmail message Missed call

New Email message Call forwarding is on

New text or multimedia message Connected to VPN

Problem with SMS or MMS delivery Radio is on

New Google Hangouts message Uploading data

New voicemail Download finished

Upcoming event Select input method

Screenshot captured An open Wi-Fi network is available

Both USB tethering and portable hotspot are on

Connected as a media device System update available

Wi-Fi Calling

More notifications are hidden

Phone is connected via USB cable

Carrier data use threshold approaching or exceeded

Notifications panel

Touch and drag down the Status Bar to open the Notifications panel. Touch the notifications to view details or touch on the bottom of Notifications panel to clear all notifications (ongoing notifications will remain).

Touch status bar to switch to the settings shortcut panel.

Touch to clear all event–based notifications (other ongoing notifications will remain).

Settings shortcut panel

In the Notifications panel, touch or swipe down the top gray bar to access the Settings shortcut panel. Touch Settings shortcut options displayed to enable/disable functions or to access full Settings menu

touch Settings

icon at top of panel.

Touch to enter user screen.

Touch to access Settings, where you can set more items.

1.3.3 Search bar

The phone provides a search function which can be used to locate information within applications, the phone or the web.

 

 Search by text

• Touch Search bar from the Home screen.

• Enter the text/phrase you want to search for.

• Touch the Enter/Search key/icon on the keyboard to begin search.

• Use top menu bar with filters to view search results from Web, Apps, News, Images, Videos Maps,

Books, Shopping or Phone.

Search by voice



• Touch from Search bar to display a dialog screen.

• Speak the word/phrase you want to search for. A list of search results will display for you to select

from.

• Use top menu bar with filters to view search results from Web, Apps, News, Images, Videos Maps,

Books, Shopping or Phone.

1.3.4 Lock/Unlock your

To protect your phone and privacy, you can lock the phone screen by choosing slide or creating a variety of patterns, PIN or password.

To create a screen unlock pattern

• From Home screen touch Application icon , then touch Settings/Lock screen/Screen lock/

Pattern.

• Draw your own pattern.

To create a screen unlock PIN/Password

• Touch Settings/Lock screen/Screen lock/PIN or Password.

• Set your PIN or password.

To lock phone screen

Press the Powe r key once to lock the screen.

screen

(refer to Screen lock section for more lock option details, pg. 94)

Draw your unlock pattern

Touch to confirm by drawing pattern again

To unlock phone screen

Press the power key or password to unlock screen.

If you have chosen Swipe as the screen lock, swipe lock screen up to unlock screen.

Unlock phone screen shortcuts

Additional shortcuts are available from unlock screen: Messaging , Email , Camera , Calculator

and Note .

right to access Call, or swipe camera icon located on bottom right corner to the left to access Camera without needing to unlock screen.

once to light up screen; draw the unlock pattern you have created, enter PIN

. While screen is locked swipe phone icon

located on bottom left corner to the

1.3.5 Customize quick launch icons on lock screen

The phone has quick accesses to five apps from lock screen by default: New message, New email, Selfie, Calculator, Add note. You can customize the quick launch icons displayed on your lock

screen by following steps below.

To enable quick launch icons function on lock screen:

1. Touch Settings/Lock screen.

2. Make sure the Screen Lock under Screen security is not set to None.

3. Locate Func option and ensure switch is to right ON position

To customize quick launch icons on lock screen:

ouch Settings/Lock screen.

1. T

2. Then touch Func.

3. A list of 12 shortcuts are displayed for selection. The top five are the shortcuts displayed by default on your phone. To customize, select the shortcut you want to show touch and hold the icon on the b ar and move up to top five positions to preferred location.

to enable feature.

Hold

icon to move.

To use quick launch icons on lock screen:

1. Press the Pow er key to light the screen.

2. Double tap the desired quick launch icon to explore the function or app.

1.3.6 Personalize your Home screen

Add

Touch and hold application, folder a widget to activate the Move mode and drag the item to any Home screen you prefer.

Reposition

Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.

Remove

Touch and hold the item to be removed to activate the Move mode, drag the item up to the top to REMOVE

icon, and release after the item turns red.

Create folders

To improve the organization of items (shortcuts or applications) on the Home screen, you can add them to a folder by stacking one item on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name.

Wallpaper customization

Touch Settings on the applications screen then touch Display/Wallpaper to customize wallpaper.

1.3.7 Applications menu

Touch on the Home screen to enter the applications menu.

To return to the Home screen, touch the Home key.

Recently-used applications panel

To view recently-used applications touch . Touch an app in list to open application. To remove an app from list swiping app to left or right side, or touch to close it. Touch the Brush button on the bottom of the screen to remove all recently-used applications.

Brush button to remove all recently-used apps.

1.3.8 Volume adjustment

You can set the ringer, media and phone ringtone volumes to your preference by pressing the Volume up/down key, or touching Settings/Sound & notifications to set volumes.

1.4 Applications and widgets menu

The applications and widgets menus contain and provide access to all pre-installed and newly downloaded applications or widgets.

Accessing applications menu

To access the applications menu, touch from the Home screen.

To download new applications from applications menu or Home screen touch Play Store icon and search for preferred applications by name, subject or category.

Accessing widgets menu

In widgets menu you will view all available widgets that can be added to your home screens.

To access the widgets menu touch an empty place on the Home screen, touch WIDGETS.

To add widget to a home screen, touch and hold preferred widget and drag it to the desired space on the Home screen (if space is not available on preferred home screen a new home screen with available space for widget must be selected).

To return to Home screen from applications or widgets menu touch the Home key or to return to previous screen from applications or widgets menu touch Back key .

Text input ...................................................

2.1 Using Onscreen Keyboard

Onscreen Keyboard settings

Touch Settings/Language & input, touch the keyboard you want to set up and a series of settings will become available for your selection.

Adjust the Onscreen Keyboard orientation

Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can adjust it by changing the settings (Touch Settings/Display/When device is rotated/Rotate screen contents).

2.1.1 Google keyboard

Touch to view messaging options.

Touch to enter phone

number or contact.

Touch to add a contact from saved Groups, Cont acts.

Touch to switch between

《abc/Abc/ABC》.

Touch to switch between symbol and numeric keyboard.

Touch to enter text.

Touch to to send message.

Touch to input space.

Switching keyboards from new message screen

When in new message screen, drag down the Status bar to open the Notifications panel.

In the Notifications panel, touch Change keyboard, from this input method shortcut menu you can choose between: Android keyboard (ASOP), Google Keyboard, Google voice typing or

Swype.

2.2 Text messaging

Use the text messaging feature to send and receive text (SMS) and multimedia (MMS) messages.

• Touch to view the whole message thread.

• Touch & hold to activate delete mode.

Touch to create a new message.

Creating a text message

In message screen, touch the new message icon to create a new text/multimedia message.

When in new message screen, touch To line and insert contact name or phone number. You can also touch to insert contact from Contacts list. Next touch the Send message line and insert text message; to add picture, video, audio, contact or calendar to text message touch attach icon . Once message is complete, touch to send text message to contact.

You can edit the text you have entered.

• Touch and hold or double-tap within the text you would like to edit.

• Drag the tabs to change the highlighted selection.

• The following options will show: Select all , Cut , Copy and Paste .

• Touch the icon to go back without any action.

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