Alcatel 5020W, MPop Quick Start Guide

5020W

Quick Start Guide

For more information about how to use the cellphone, please go
to www.alcatelonetouch.com to download complete user manual
(English version only). Also on our website you can find helpful FAQs
(English version only).

English - CJB1746ALAAA

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Table of contents

1 Your mobile ..................................................................... 3

2 Text input ...................................................................... 14

3 Phone call ...................................................................... 15

4 People ............................................................................ 17

5 Messaging....................................................................... 18

6 Email ..............................................................................19

7 Getting connected ........................................................ 20

8 Locate my location using GPS satellites ......................23

9 Data backup .................................................................. 23

10 Factory data reset ....................................................... 24

11 Applications & Internal storage .................................. 24

12 Making the most of your phone .................................. 25

Safety and use ......................................................................... 27

General information .............................................................. 34

TCT Mobile (US), Inc. Warranty .......................................... 35

Troubleshooting...................................................................... 37

This product meets applicable
national SAR limits of 1.6W/kg. The
specific maximum SAR values can be
found in the RADIOWAVES section
of this user guide.

When carrying the product or using

www.sar-tick.com

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.

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it while worn on your body, either
use an approved accessory such as
a holster or otherwise maintain a
distance of 1.0 cm from the body to
ensure compliance with RF exposure
requirements. Note that the product
may be transmitting even if you are
not making a phone call.

Your mobile

1

Keys and connectors1.1

Back key

Home key

Power key

Headset connector

..................

Front camera

Touch screen

Recent
apps key

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Camera

Micro-USB

connector

Recent apps key

Displays recently used apps list, touch app in list to •
open app. To remove an app from list drag app to left
or right side.

Touch and hold: As • Menu key, touch and hold it
to access Wallpaper, Manage applications and

Settings.

Home key

While on any application or screen, touch to return •
to the Home screen.

Back key

Touch to go back to the previous screen or to close a •
dialog box, options menu, the notification panel, etc .

These keys are visible when the screen lights up.

Volume up

Volume down

Power key

Press: Lock the screen/Light up the screen•

Press and hold: Show the pop-up menu to select •
from Power off/Restart/Airplane mode/Quick start/
Ringer mode

Press and hold: Power on•

Press and hold• Pow er key and Volume down key to
capture a screenshot.

Press to mute the ringtone when there’s an incoming •
call.

Volume keys

In call mode adjusts the earpiece or headset volume.•

In Music/Video/Streaming mode adjusts the media •
volume.

In general mode adjusts the ring tone volume.•

Mutes the ringtone of an incoming call.•

In Camera mode use as capture key to take a photo and •
start or stop video recording.

Press to light up dim screen during a call.•

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Getting started1.2

Set-up1.2.1

Removing or installing the back cover

Inserting or removing the SIM card

You must insert your SIM card to make phone calls. Please power off
your phone before inserting or removing the SIM card.

To install, place the SIM card with chip facing downwards. Make
sure that it is correctly inserted. To remove the card, press and
slide it out.

Installing or removing the battery

Please power off your phone before removing the battery.

Insert battery into slot until locked in position, then close the •
battery cover.

Remove battery cover and unlock battery from slot, then remove.•

Installing or removing the microSD card

To insert external microSD card, slide microSD card metal tray to
right position to unlock, then place microSD card in slot with gold
contact facing down, then slide metal tray to left position to lock
microSD card in place. To remove external microSD card repeat
steps above and remove card, ensure metal tray is in lock position
before replacing battery.

Charging the battery

Connect the battery charger to your phone, then the charging icon
will show on the right of status bar.

The charging icon will not display if your battery is

completely consumed. To reduce power consumption and
energy waste, when battery is fully charged disconnect your
charger from the plug; switch off Wi-Fi, GPS, Bluetooth or
background-running applications when not in use; reduce the
backlight time, etc.

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Power on your phone1.2.2

Hold down the Powe r key until the phone powers on, it will take a
few seconds before the screen lights up.

Set up your phone for the first time

The first time you power on the phone, you should set following
options: language, date & time, Google account, Google location, etc .

If you power on your phone with no SIM card inserted, you will see
a screen giving you the option to connect to a Wi-Fi network to sign
into your Google account and to use some features.

Power off your phone1.2.3

Hold down the Power key from the Home screen until the Phone
options appear, select Power off.

Home screen1.3

Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view of the Home
screens. The white short line at the lower part of the screen indicates
which screen you are viewing.

You can bring all your favorite and most frequently used items
(applications, shortcuts, folders and widgets) to your Home Screen
for quick access. Touch the Home key to switch to Home screen
from any screen.

Status bar

Status/Notification indicators •
Touch and drag down to open the •
notification panel.

Search bar

Touch • n to enter text search
screen.
Touch • o to enter voice search
screen.

Favorite tray applications

Touch to enter the application.•
Touch and hold to move or change •
applications.

Application tab

Touch to open applications menu.•

Using the touchscreen1.3.1

Touch

To access an application, touch it with your finger.

Touch and Hold

Touch and hold the home screen to access the available options for
setting wallpaper.

Drag

Place your finger on any item to drag it to another location.

Slide/Swipe

Slide/swipe your finger up and down and left to right to scroll
through screens, applications, web pages, etc.

Flick

Flick your finger across screen to move through screens faster.

Pinch/Spread

Place your index finger and thumb on the screen surface and draw
them apart or together to scale an element on the screen.

Rotate

Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.

Status bar1.3.2

From status bar, you can view both phone status (to the right side)
and notification information (to the left side).

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Status icons

GPRS connected Roaming

GPRS in use No SIM card inserted

EDGE connected Vibrate mode

EDGE in use Ringer is silenced

3G connected

Phone microphone
is mute

3G in use Battery is very low

Connected to a Wi-Fi
network

Bluetooth® is on

Connected to a

®

Bluetooth

device

Battery is low

Battery is partially
drained

Battery is full

Airplane mode Battery is charging

Alarm is set Headset connected

GPS is on No signal (gray)

Receiving location data
from GPS

Signal strength (blue)

Notification icons

New text or
multimedia message

Problem with SMS or
MMS delivery

New Google Talk
message

Missed call

Call on hold

Call forwarding is on

New voicemail Uploading data

Upcoming event Downloading data

Data is synchronizing Download finished

Song is playing Select input method

Screenshot error

USB tethering is on

Portable Wi-Fi hotspot
is on

An open Wi-Fi network
is available

Phone is connected via
USB cable

Radio is on

Screenshot captured System update available

Carrier data use
threshold approaching
or exceeded

Call in progress

Call in progress using
Bluetooth® headset

Connected to VPN

Disconnected from
VPN

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Notification panel

Touch and drag down the Status bar to open the notification panel.
Touch and drag up to close it. From the Notification panel you can
open items and other reminders indicated by notification icons or
view wireless service information.

Quick settings bar

Touch to enable/disable functions or •
change modes.

Slide left and right to view more.•

Touch a notification and slide it to left or right side to delete.

Touch the Settings icon

Once you inserted SIM card, you can drag down the notification
panel even from the locked screen.

to access Settings.

Search bar1.3.3

The phone provides a Search function which can be used to locate
information within applications, the phone or the web.

Lock/Unlock your screen1.3.4

To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.

Personalize your Home screen1.3.5

Add

Touch the application tab
widget to activate the Move mode, and drag the item to any Home
screen.

, touch and hold an application or a

Reposition

Touch and hold the item to be repositioned to activate the Move
mode, drag the item to the desired position and then release. You
can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.

Remove

Touch and hold the item to be removed to activate the Move mode,
drag the item up to the Remove icon and release after the item
turns red.

Create folders

To improve the organization of items (shortcuts or applications) on
the Home screen and the Favorite tray, you can add them to a folder
by stacking one item on top of another. To rename a folder, open it,
touch the folder’s title bar to input the new name.

Wallpaper customization

Touch and hold an empty area or touch Settings\Display, then
touch Wallpaper on the Home screen to customize wallpaper.

Application tab1.3.6

from the Home screen to enter applications menu.

Touch

To return to the Home screen, touch the Home key.

Consult recently-used applications

To view recently-used applications touch the Recent apps key.
Touch an app in list to open application. To remove an app from list
drag app to left or right side.

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