Ajax DoorProtect User Manual

DoorProtect User Manual

Updated December 24, 2020

DoorProtect is a wireless door and window opening detector designed for indoor
use. It can operate up to 7 years from a pre-installed battery and capable to detect
more than one million openings. DoorProtect has a socket for connecting an
external detector.

The functional element of DoorProtect is a sealed contact reed relay. It consists of
ferromagnetic contacts placed in a bulb that form a continuous circuit under the effect of a
constant magnet.

DoorProtect operates within the Ajax security system, connecting via the protected

radio protocol. Communication range is up to 1,200 m in the line of sight.
Using the or integration modules, DoorProtect can be
used as part of third party security systems.

Jeweller

uartBridge ocBridge Plus

The detector is set up via for iOS, Android, macOS and Windows. The
app notifies user of all events through push notifications, SMS and calls (if
activated).

The Ajax security system is self-sustaining, but the user can connect it to the
central monitoring station of a private security company.

Functional Elements

Ajax apps

Buy opening detector DoorProtect

1. DoorProtect

2. Big magnet (should be placed to the right of the detector)

3. Small magnet (should be placed to the right of the detector)

4. LED indicator

5. SmartBracket attachment panel (perforated part is required for actuating the

tamper in case of any attempt to dismantle the detector. Don’t break it out!)

. External detector connection socket

7. QR code

. Device switch

Operating Principle

DoorProtect consists of two parts: the detector with a sealed contact reed relay,
and the constant magnet. Attach the detector to the door frame, while the magnet
can be attached to the moving wing or sliding part of the door. If the sealed contact
reed relay is within the coverage area of the magnetic field, it closes the circuit,
which means that the detector is closed. The opening of the door pushes out the
magnet from the sealed contact reed relay and opening the circuit. In such a way,
the detector recognizes the opening.

Attach the magnet to the RIGHT of the detector.

A small magnet works at a distance of 1 cm, and the big one — up to 2 cm.

After actuation, DoorProtect immediately transmits the alarm signal to the hub,
activating the sirens and notifying the user and security company.

Pairing the Detector

Before starting pairing:

9. Tamper button

1. Following the hub instruction recommendations, install the on your

smartphone. Create an account, add the hub to the app, and create at least one
room.

Ajax app

2. Switch on the hub and check the internet connection (via Ethernet cable and/or
GSM network).

3. Make sure that the hub is disarmed and does not update by checking its status
in the app.

Only users with administrator rights can add the device to the hub.

How to pair the detector with the hub:

1. Select theAdd Device option in the Ajax app.

2. Name the device, scan/write manually the QR Code (located on the body and

packaging), and select the location room.

3. SelectAdd— the countdown will begin.

4. Switch on the device.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at the same facility).

The request for connection to the hub is transmitted for a short period of time at
the moment of switching on the device.

If pairing with the hub failed, switch off the detector for 5 seconds and retry it.

If the detector has paired with the hub, it will appear in the list of devices in the Ajax
app. The update of the detectors statuses in the list depends on the detector ping
interval set in the hub settings. The default value is 36 seconds.

Connecting to Third-Party Systems

To connect the detector to a third-party security central unit using the or

integration modules, follow the recommendations in the user

manual of the respective device.

States

uartBridge

ocBridge Plus

1. Devices

2. DoorProtect

Parameter Value

Temperature

The temperature of the detector. The temperature
is measured on the processor and changes
gradually

Jeweller Signal Strength

The signal strength between the hub and the
detector

Battery Charge

Battery level of the device. Displayed as a
percentage

Lid

The tamper state, which reacts to detachment or
damaging of the detector body

Delay When Entering, sec The delay time when entering

Delay When Leaving, sec The delay time when exiting

Rex

Indicates if the detector is routed through a radio
signal range extender

Connection

The connection status between the hub and the
detector

Primary Detector The primary detector status

Secondary Detector

The status of the external detector connected to
DoorProtect

Always Active

If active, the detector is always in the armed
mode

Temporary Deactivation Shows the status of the device temporary

deactivation function:

How battery charge is displayed in
Ajax apps

No — the device operates normally and
transmits all events.

Lid only — the hub administrator has disabled
notifications about triggering on the device
body.

Entirely — the device is completely excluded
from the system operation by the hub
administrator. The device does not follow

Firmware The detector firmware version

Device ID The device identifier

Setting Up

Setting Value

First field The detector name, can be edited

Room

Selecting the virtual room to which the device is
assigned

Delay When Entering, sec Setting the delay time when entering

Delay When Leaving, sec Setting the delay time on exit

Delays in Night Mode Delay turned on when using night mode

Arm in Night Mode

If active, the detector will switch to the armed
mode when using the night mode

Alarm LED indication Allows you to disable the flashing of the LED

indicator during an alarm. Available for devices
with firmware version 5.55.0.0 or higher

system commands and does not report
alarms or other events.

By number of alarms — the device is
automatically disabled by the system when
the number of alarms is exceeded (specified
in the settings for Devices Auto Deactivation).
The feature is configured in the Ajax PRO app.

By timer — the device is automatically
disabled by the system when the recovery
timer expires (specified in the settings for
Devices Auto Deactivation). The feature is
configured in the Ajax PRO app.

1. Devices

2. DoorProtect

3. Settings

Primary Detector

If active, DoorProtect primarily reacts to
opening/closing

External Сontact Enabled

If active, the detector registers external detector
alarms

Always active

If active, the detector always registers
opening/closing

Alert with a siren if opening detected

If active, added to the systemare
activated when the opening detected

Activate the siren if an external contact opened

If active, added to the systemare
activated during an external detector alarm

Jeweller Signal Strength Test

Switches the detector to the signal strength test
mode

Detection Zone Test Switches the detector to the detection area test

Attenuation Test

Switches the detector to the signal attenuation
test mode (available for detectors with firmware
version 3.50 and later)

Temporary Deactivation Allows the user to disconnect the device without

removing it from the system.

Two options are available:

The system can also automatically deactivate
devices when the set number of alarms is
exceeded or when the recovery timer expires.

How to find the firmware version or
the ID of the detector or device?

sirens

sirens

Entirely— the device will not execute system
commands or participate in automation
scenarios, and the system will ignore device
alarms and other notifications

Lid only— the system will ignore only
notifications about the triggering of the device
tamper button

Learn more about temporary
deactivation of devices

User Guide Opens the detector User Guide

Unpair Device

Disconnects the detector from the hub and
deletes its settings

Indication

Event Indication Note

Switching on the detector

Lights up green for about one
second

Detector connecting to the

, and

Lights up for a few seconds

Alarm / tamper activation

Lights up green for about one
second

Alarm is sent once in 5 seconds

Battery needs replacing

During the alarm, it slowly lights
up green and slowly goes out

Replacement of the detector
battery is described in the

manual

Functionality Testing

The Ajax security system allows conducting tests for checking the functionality of
connected devices.

The tests do not start immediately but within 36 seconds by default. The starting
time depends on the ping interval (the paragraph on “Jeweller” settings in hub
settings).

Learn more about auto deactivation of
devices

hub ocBridge Plus
uartBridge

Battery Replacement

Jeweller Signal Strength Test

Detection Zone Test

Installing the Detector

Selecting the location

Location of DoorProtect is determined by its remoteness from the hub and
presence of any obstacles between the devices hindering the radio signal
transmission: walls, inserted floors, large objects located within the room.

The device developed only for indoor use.

Check the signal level at the installation location

If the signal level is low (one bar), we cannot guarantee stable operation of the
security system. Take all possible measures to improve the quality of the signal! As
a minimum, move the device — even 20 cm shift can significantly improve the
quality of the reception.

If, after moving, the device still has a low or unstable signal strength, use the

.

The detector is located either inside or outside of the door case (window frame).

When installing the detector in the perpendicular planes (inside the case/frame),
use the small magnet. The distance between the magnet and detector should not
exceed 1 cm.

When positioning the parts of DoorProtect in the same plane, use the big magnet.
Its actuation threshold — 2 cm.

Attenuation Test

ReX

radio signal range extender

Attach the magnet to the moving part of the door (window) to the right of the
detector. The side to which the magnet should be attached is marked with an

arrow on the detector’s body. If necessary, the detector may be positioned
horizontally.

Installing the detector

Before installing the detector, make sure that you have selected the optimal
location and it complies with the guidelines of this manual!

1. Fix the SmartBracket attachment panels and the magnet using the bundled
screws. If using any other attachment hardware, make sure that they do not
damage or deform the panel.

Do not install the detector:

Connecting a Third-Party Wired Detector

A wired detector with the NC contact type can be connected to DoorProtect using
the outside-mounted terminal clamp.

Double-sided adhesive tape may be only used for temporary attachment. The tape will
run dry in the course of time, which may result in falling of DoorProtect and actuation
of the security system. Furthermore, the device may fail from a hit.

2. Put the detector on the attachment panel. As soon as the detector is fixed in
SmartBracket, it will blink with a LED signaling that the tamper is closed.

If the light indicator do not blink after installing in SmartBracket, check the status of the
tamper in the Ajax app and then the fixing tightness of the panel.

If the detector is torn off from the surface or removed from the attachment
panel, you will receive a notification.

3. Put the magnet on the attachment panel.

1. outside the premises (outdoors);

2. nearby any metal objects or mirrors causing attenuation or interference of the

signal;

3. inside any premises with the temperature and humidity beyond the permissible
limits;

4. closer than 1 m to the hub.

We recommend to install a wired detector at a distance not exceeding 1 meter –
increasing the wire length will increase the risk of its damage and reduce the
quality of communication between the detectors.

To lead out the wire from the detector body, break out the plug:

If the external detector is actuated, you will receive a notification.

Detector Maintenance and Battery Replacement

Check the operational capability of the DoorProtect detector on a regular basis.

Clean the detector body from dust, spider web and other contaminations as they
appear. Use soft dry napkin suitable for equipment maintenance.

Do not use any substances containing alcohol, acetone, gasoline and other active
solvents for cleaning the detector.

The battery lifetime depends on battery quality, actuation frequency of the detector
and ping interval of the detectors by the hub.

If the door opens 10 times a day and the ping interval is 60 seconds, then
DoorProtect will operate up to 7 years from the pre-installed battery. Setting the
ping interval of 12 seconds, you will reduce the battery life to 2 years.

If the detector battery is discharged, you will receive a notification, and the LED will
smoothly light up and go out, if the detector or tamper is actuated.

Tech specs

Sensor Sealed contact reed relay

Detector actuation threshold

1 cm (small magnet)

2 cm (big magnet)

Tamper protection Yes

Socket for connecting wire detectors Yes, NC

Frequency band

868.0 – 868.6 MHz or 868.7 – 869.2 MHz
depending on the region of sale

Compatibility

Operates with all Ajax ,

, ,

How long Ajax devices operate on batteries, and what affects this

Battery Replacement

hubs range

extenders ocBridge Plus uartBridge

Maximum RF output power Up to 20 mW

Modulation GFSK

Radio signal range Up to 1,200 m (any obstacles absent)

Power supply 1 battery CR123A, 3 V

Battery life Up to 7 years

Installation method Indoors

Protection class IP50

Operating temperature range From -10°С to +40°С

Operating humidity Up to 75%

Dimensions Ø 20 × 90 mm

Weight 29 g

Certification

Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-1,
EN 50131-2-6, EN 50131-5-3

Complete Set

Warranty

1. DoorProtect

2. SmartBracket mounting panel

3. Battery CR123A (pre-installed)

4. Big magnet

5. Small magnet

. Outside-mounted terminal clamp

7. Installation kit

. Quick Start Guide

Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.

If the device does not work correctly, you should first contact the support service —
in half of the cases, technical issues can be solved remotely!

Technical support:

The full text of the warranty

User Agreement

[e-mail]