CombiProtect User Manual
Updated January 14, 2021
CombiProtect is a device combining a wireless motion detector with the viewing
angle of 88.5° and distance up to 12 meters, as well as a glass break detector with
the distance up to 9 meters. It can ignore animals and detects a person within the
protected zone from the first step. It can operate for up to 5 years from a preinstalled battery and is used inside premises.
CombiProtect operates within the Ajax security system, connected to the via
the protected protocol. The communication range is up to 1200 meters in
the line of sight. In addition, the detector can be used as a part of third-party
security central units via the or integration
modules.
The detector is set up via a for iOS and Android based
smartphones. The system notifies user of all events through push notifications,
SMS messages and calls (if activated).
hub
Jeweller
Ajax uartBridge Ajax ocBridge Plus
mobile application
The Ajax security system is self-sustaining, but the user can connect it to the
central monitoring station of a private security company.
Functional Elements
Operating Principle
CombiProtect combines two types of security devices – motion detector and glass
break detector.
Buy motion and glass break detector CombiProtect
1. LED indicator
2. Motion detector lens
3. Microphone hole
4. SmartBracket attachment panel (perforated part is required for actuating the
tamper in case of any attempt to dismantle the detector)
5. Tamper button
. Device switch
7. QR code
Thermal PIR sensor detects intrusion into a protected room by detecting moving
objects with a temperature close to the temperature of the human body. However,
the detector can ignore domestic animals if the suitable sensitivity has been
chosen in the settings.
The electret microphone is responsible for glass break detection. The intelligent
event registration system requires a sequence of sounds of a specific nature – first
dull blow, then ringing sound of falling chips, which prevents accidental actuation.
CombiProtect does not detect glass breaking if the glass is covered with any film:
shockproof, sunscreen, decorative or other. In order to detect the breaking of this type glass,
we recommend using a wireless opening detector with shock and tilt
sensor.
After actuation, the armed detector immediately transmits an alarm signal to the
hub, activating the sirens and notifying the user and security company.
To arm Ajax security system (including Ajax CombiProtect detector) you can use
, key fob or .
If before arming the system, the detector has detected motion, it will not arm
immediately, but during the next inquiry by the hub.
Connecting the Detector to the Ajax security system
The detector is connected to the hub and set up via the Ajax Security system
mobile application. To establish connection please locate the detector and the hub
within the communication range and follow the device adding procedure.
Before starting connection:
DoorProtect Plus
Ajax Security System app SpaceControl KeyPad
1. Following the hub manual recommendations, install the .
Create an account, add the hub to the application, and create at least one
room.
Ajax application
Only users with administrator rights can add the device to the hub
How to connect the detector to the hub:
2. Switch on the hub and check the internet connection (via Ethernet cable and/or
GSM network).
3. Ensure that the Hub is disarmed and does not update by checking its status in
the mobile application.
1. Select the Add Device option in the Ajax app.
2. Name the device, scan/write manually the QR Code (located on the body and
packaging), and select the location room.
3. Select Add — the countdown will begin.
4. Switch on the device.
For detection and pairing to occur, the detector should be located within the
coverage of the wireless network of the hub (at a single protected object).
Request for connection to the hub is transmitted for a short time at the time of
switching on the device.
If connection to the Ajax Hub failed, switch off the detector for 5 seconds and retry.
The detector connected to the hub will appear in the list of devices of the hub in the
application. Update of the detector statuses in the list depends on the device
inquiry time set in the hub settings, with the default value – 36 seconds.
Connecting the Detector to Third Party Security Systems
To connect the detector to a third party security central unit using the or
integration module, follow the recommendations in the manual of
the respective device.
States
uartBridge
ocBridge Plus
1. Devices
2. CombiProtect
Parameter Value
Temperature
Temperature of the detector. Measured on the
processor and changes gradually
Jeweller Signal Strength Signal strength between the hub and the detector
Battery Charge
Battery level of the device. Displayed as a
percentage
Lid
The tamper mode of the detector, which reacts to
the detachment of or damage to the body
Delay When Entering, sec Delay time when entering
Delay When Leaving, sec Delay time when exiting
ReX
Displays the status of using the ReX range
extender
Motion Detector Sensitivity Sensitivity level of the motion detector
Motion Detector Always Active
If active, the motion detector is always in the
armed mode
Glass Detector Sensitivity Sensitivity level of the glass detector
Glass Detector Always Active
If active, the glass detector is always in the armed
mode
Temporary Deactivation Shows the status of the device temporary
deactivation function:
How battery charge is displayed in
Ajax apps
No — the device operates normally and
transmits all events.
Lid only — the hub administrator has disabled
notifications about triggering on the device
body.
Entirely — the device is completely excluded
from the system operation by the hub
administrator. The device does not follow
system commands and does not report
alarms or other events.
By number of alarms — the device is
automatically disabled when the number of
Firmware Detector firmware version
Device ID Device identifier
Setting Up the Detector
Setting Value
First field Detector name, can be edited
Room
Selecting the virtual room to which the device is
assigned
Delay When Entering, sec Selecting delay time when entering
Delay When Leaving, sec Selecting delay time on exit
Delays in Night Mode Delay turned on when using night mode
Arm in Night Mode
When turned on, the detector will switch to armed
mode when using night mode
Alarm LED indication
Allows you to disable the flashing of the LED
indicator during an alarm. Available for devices
with firmware version 5.55.0.0 or higher
Motion Detector If active, motion detector will be active
Motion Detector Sensitivity Choosing the sensitivity level of the motion
detector:
alarms is exceeded (specified in the settings
for Devices Auto Deactivation). The feature is
configured in the Ajax PRO app.
1. Devices
2. CombiProtect
3. Settings
How to find the firmware version or
the ID of the detector or device?
High
Motion Detector Always Active If active, the detector always registers motion
Glass Detector Enabled If active, glass breaking detector will be active
Glass Protection Sensitivity
Choosing the sensitivity level of the glass
detector:
Glass Protection Always Active
If active, the detector always registers glass
breaking
Alert with a siren if motion detected
If active, added to the systemare
activated when the motion detected
Alert with a siren if glass break detected
If active, added to the systemare
activated when the glass break detected
Jeweller Signal Strength Test
Switches the detector to the signal strength test
mode
Detection Zone Test Switches the detector to the detection area test
Attenuation Test
Switches the detector to the signal fade test
mode (available in detectors with firmware
version 3.50 and later)
Temporary Deactivation Allows the user to disconnect the device without
removing it from the system.
Two options are available:
Normal
Low
High
Normal
Low
sirens
sirens
Entirely— the device will not execute system
commands or participate in automation
scenarios, and the system will ignore device
alarms and other notifications
Lid only— the system will ignore only
notifications about the triggering of the device
tamper button
The system can also automatically disable
devices when the set number of alarms is
exceeded.
User Guide Opens the detector User Guide
Unpair Device
Disconnects the detector from the hub and
deletes its settings
Indication
Event Indication Note
Turning on the detector
Lights up green for about one
second
Detector connection to the
, and
Lights up continuously for a few
seconds
Alarm / tamper activation
Lights up green for about one
second
Alarm is sent once in 5 seconds
Battery needs replacing
During the alarm, slowly lights
up green and goes off
Replacement of the detector
battery is described in the
manual
Detector Testing
The Ajax security system allows conducting tests for checking the functionality of
connected devices.
The tests do not start straight away but within a period of 36 seconds when using
the standard settings. The time of the start depends on the settings of the detector
Learn more about temporary
deactivation of devices
Learn more about auto deactivation of
devices
hub ocBridge Plus
uartBridge
Battery Replacement
polling period (the paragraph on “Jeweller” settings in the hub settings).
Installing the detector
Selection of the installation site
The controlled area and the efficiency of the security system depends on the
location of the detector.
The device developed only for indoor use.
Location of the CombiProtect depends on the remoteness from the hub and
presence of any obstacles between the devices hindering the radio signal
transmission: walls, inserted floors, large-size objects located within the room.
Check the signal level at the installation location
If the signal level is at one bar, we cannot guarantee stable operation of the
security system. Take all possible measures to improve the quality of the signal! As
a minimum, move the device – even 20 cm shift can significantly improve the
quality of reception.
Jeweller Signal Strength Test
Detection Zone Test
Glass break detection zone Test
Motion detection zone Test
Attenuation Test
If after moving the device still has a low or unstable signal strength, use a
.
The direction of the detector lens should be perpendicular to the probable way of
intrusion into the room. The detector microphone should be positioned at the angle
of no more than 90 degrees relative to the window.
Make sure that any furniture, domestic plants, vases, decorative or glass structures
do not block the field of view of the detector.
We recommend installing the detector at the height of 2.4 meters.
If the detector is not installed at the recommended height, this will reduce the area
of the motion detection zone and impair the operation of the function of ignoring
animals.
radio
signal range extender ReX
Why motion detectors react to animals and how to avoid it
Installation of the detector
Before installing the detector, make sure that you have selected the optimal location and it is
in compliance with the guidelines contained in this manual
CombiProtect detector can be attached to a vertical surface or in a corner.
1. Attach the SmartBracket panel to the surface using bundled screws, using at
least two fixing points (one of them – above the tamper). If you select other
attachment hardware, make sure that they do not damage or deform the panel.
If the light indicator of the detector is not actuated after installation in
SmartBracket, check the tamper mode in the and then
the fixing tightness of the panel.
If the detector is torn off from the surface or removed from the attachment panel,
you will receive the notification.
Do not install the detector:
The double-sided adhesive tape may only be used for temporary attachment of the
detector. The tape will run dry in the course of time, which may result in the falling of
the detector and actuation of the security system. Furthermore, the device may fail
from a hit, as a result of an impact.
2. Put the detector on the attachment panel. When the detector is fixed in
SmartBracket, it will blink with an LED – this will be a signal that the tamper on
the detector is closed.
Ajax Security System app
1. outside the premises (outdoors);
2. in the direction of the window, when the detector lens is exposed to direct
sunlight;
3. opposite any object with the rapidly changing temperature (e.g., electrical and
gas heaters);
4. opposite any moving objects with the temperature close to that of the human
body (oscillating curtains above the radiator);
5. opposite any reflective surfaces (mirrors);
. at any places with fast air circulation (air fans, open windows or doors);
7. nearby any metal objects or mirrors causing attenuation and screening of the
signal;
. within any premises with the temperature and humidity beyond the range of
permissible limits;
9. closer than 1 m from the hub.
Detector Maintenance
Check the operational capability of the CombiProtect detector on a regular basis.
Clean the detector body from dust, spider web and other contaminations as they
appear. Use soft dry napkin suitable for equipment maintenance.
Do not use for cleaning the detector any substances containing alcohol, acetone,
gasoline and other active solvents. Wipe the lens very carefully and gently – any
scratches on the plastic may cause reduction of the detector sensitivity.
The pre-installed battery ensures up to 5 years of autonomous operation (with the
inquiry frequency by the hub of 3 minutes). If the detector battery is discharged, the
security system will send respective notices and the LED will smoothly light up and
go out, if the detector detects any motion or if the tamper is actuated.
To change the battery, switch off the device, loosen three screws and remove the
front panel of the detector. Change the battery for a new one of type CR123A,
observing the polarity.
Tech Specs
Sensitive element
PIR sensor (motion)
electret microphone (glass break)
Motion detection distance Up to 12 m
Motion detector viewing angles (H/V) 88.5° / 80°
Time for motion detection From 0.3 to 2 m/s
Pet immunity
Yes, weight up to 20 kg, height up to 50 cm
How long Ajax devices operate on batteries, and what affects this
Battery Replacement
Why motion detectors react to
animals and how to avoid it >
Glass break detection distance Up to 9 m
Microphone coverage angle 180°
Tamper protection Yes
Frequency band
868.0 – 868.6 MHz or 868.7 – 869.2 MHz
depending on the region of sale
Compatibility
Operates with all Ajax ,
, ,
Maximum RF output power Up to 20 mW
Radio signal modulation GFSK
Radio signal range Up to 1,200 m (any obstacles absent)
Power supply 1 battery CR123A, 3 V
Вattery life Up to 5 years
Installation method Indoors
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Overall dimensions 110 × 65 × 50 mm
Weight 92 g
Certification
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-1,
EN 50131-2-7-1, EN 50131-2-2, EN 50131-5-3
Complete Set
hubs range
extenders ocBridge Plus uartBridge
1. CombiProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Installation kit
5. Quick Start Guide
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
If the device does not work correctly, you should first contact the support service—
in half of the cases, technical issues can be solved remotely!
Technical support:
The full text of the warranty
User Agreement
support@ajax.systems
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