AJA® and Because it matters.® are registered trademarks of AJA Video Systems, Inc.
for use with most AJA products. AJA™ is a trademark of AJA Video Systems, Inc. for
use with recorder, router, software and camera products. Because it matters.™ is a
trademark of AJA Video Systems, Inc. for use with camera products.
Corvid Ultra®, lo®, Ki Pro®, KONA®, KUMO®, ROI® and T-Tap® are registered trademarks of
AJA Video Systems, Inc.
AJA Control Room™, Science of the Beautiful™, TruScale™, V2Analog™ and
V2Digital™ are trademarks of AJA Video Systems, Inc.
All other trademarks are the property of their respective owners.
AJA Technical Support is free and available to help you answer questions or
resolve issues with any of your AJA products. When calling for support, please have
all relevant information at hand prior to calling.
To contact AJA for sales or support, use any of the following methods:
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Chapter 1 – Introduction
Overview
The AJA Dante AV 4K-T and 4K-R devices encode and decode video and audio
streams to and from the Dante AV Ultra IP video protocol, JPEG 2000 video codec,
simplifying AV signal delivery while providing an efficient way to transmit audio
and video signals in sync between a wide range of devices.
Building on years of robust IP audio networks, AJA Dante AV encoders and
decoders enable an easy path to upgrade your existing Dante audio network to
deliver high-quality visually lossless video up to 4K/UltraHD for delivery across
1 GigE networks. AJA also offers the OG-DANTE-12GAM, an OpenGear 12G-SDI/
Dante 64-Channel audio embedder/disembedder card. Now you have a powerful
way to create a video and audio Dante network with high quality, precision sync
with the new Dante AV 4K-T and 4K-R Dante AV Ultra devices.
Dante AV Ultra
Dante Audio
Features
High Quality and Precision
AJA's Dante AV 4K-T and Dante AV 4K-R devices support the Dante AV Ultra
standard. Dante AV Ultra delivers up to 4Kp60 at sub frame latency for the most
demanding applications while still running on 1Gbps networks.
Dante audio allows uncompressed, multi-channel, low latency 24-bit, 48 kHz
PCM24 digital audio to be distributed across a switched Ethernet network using
standard TCP/IP protocols while meeting the stringent quality requirements of
professional audio. The AJA Dante AV 4K-T and Dante AV 4K-R devices provide an
attractive option for integration of video and audio devices into the Dante world.
• Dante AV Ultra video using a network efficient JPEG 2000 codec.
• Dante support – allows 12G-SDI and 4K HDMI video and 8 channel embedded
audio support to and from the Dante ecosystem.
• Fully time-aligned and separately routable audio and video streams.
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Convenient Control
• Unified control of audio and video using Dante Controller.
• Fully validated implementation of DHCP 2.2 over IP.
• Easy control of remote devices via USB HID, serial, and IR over IP.
• Dante Controller is used to route the audio and video paths. It is also used for
all Dante AV network status and configuration.
• Unique and especially useful KVM capability.
Compatibility
• Dante AV works with cost-effective 1Gbps networks.
• Direct Show driver for broad application compatibility.
• Instant compatibility with over 3,000 existing Dante-enabled audio products.
• Compatible with a range of additional optional Dante Software from Audinate
including Dante Via and Dante Virtual Soundcard.
• Significant Interoperability with other 3rd party video software.
JPEG 2000 Video Codec
AJA's Dante AV 4K-T and Dante AV 4K-R devices implement JPEG 2000. JPEG 2000
was selected as the video coding standard for digital cinema in 2004. It supports:
• Lossy and lossless coding
• Up to 16384 components
• Bit depth up to 38 bits/sample
• Terapixel images
• Resolution and quality scalability
• Progressive decoding and sub-frame latency
• Region-of-interest accessibility
Video Transport & Expected Bandwidth
Dante video is optimized to run on Gigabit Ethernet and has a bandwidth cap of
700 Mbps. Video bandwidth is impacted by the following parameters:
• Resolution
• Frame rate
• Chroma sampling
• Color bit depth
• Compression codec used
• Content shown
Dante video flows must be Multicast if video is sent to more than one destination.
NOTE: See "Multicasting" on page 32.
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I/O Connections
USB
IR
IR
Dante AV 4K-T Connectors
Figure 1. Rear View of Dante AV 4K-T (Transmitter) Connectors
NOTE: For specific details and limitations, see AJA Dante AV-4K and 4K-R Video Formats
document at v1.0 at https://www.aja.com/products/dante-av-ultra#support
Serial
• 1 x DB-9 RS-422/ VISCA Serial Port
USB
• 2 x USB 2.0 Type A Connector
• 1 x USB-Mini Host connector
IR over IP
• 3.5mm IR Out and IR In jacks for IR over IP
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Audio Out
• Analog RCA Audio Monitor Outputs
Dante AV 4K-R Connectors
Figure 2. Rear View of Dante AV 4K-R (Receiver) Connectors
12V Power
Ethernet 1 POE+Ethernet 2
RS-422/VISCA
USB 1 USB 2
USB
Host
Out
IR
IR
In
SDI Out SDI Reference In
HDMI Out
Audio Out L/R
Power
• 12VDC - DIN-4 connector
Ethernet 1
• POE (+) on Primary Ethernet port
• 1 x Neutrik etherCon RJ45 Connector (Rugged)
• 1 Gbps (Dante AV & POE+)
Ethernet 2
• (For future use.)
SDI Out
• 1x 12G-SDI Output
• YCbCr 4:2:2 10-bit
• 8 channel embedded audio support
Reference In
• BNC Ref input (For future use)
HDMI Out
• 1x HDMI 2.0 output
• RGB, YCbCr, 4:4:4, 4:2:2, 8-bit, 10-bit, & 12 bit
• 8 channel embedded audio support
NOTE: For specific details and limitations, please see the AJA Dante AV-4K and 4K-R
Video Formats document at v1.0 at https://www.aja.com/products/dante-av-
ultra#support
Serial
• 1 x DB-9 RS-422/ VISCA Serial Port
USB
• 2 x USB 2.0 Type A Connector
• 1 x USB-Mini Host connector
IR over IP
• 3.5mm IR In and IR Out jacks for IR over IP
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Audio Out
• Analog RCA Audio Monitor Outputs
LED Indicators
Dante AV 4K-T and Dante AV 4K-R Front Panel LEDs
Figure 3. Dante AV 4K-T and Dante AV 4K-R Front Panel LEDs
Power
• Single-color Green LED
• Green indicates power is supplied to the board
Codec
• Single-color Green LED
• Green indicates the codec is active
System: Dante System Status
• Tri-colour LED
• Solid green – All OK, sync achieved
• Amber – Booting up, awaiting sync
• Red – System failed to boot correctly
• Off – No power
Status: Dante Software Status
• Tri-colour LED
• Solid green – Software running
• Blinking green – Identify function activated
• Solid or blinking red – Software fault or exception
• Off – No power
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Sync: Clock Synchronization Status
Ethernet 1 POE+
Ethernet 1
Ethernet 2
Ethernet 2
• Tri-colour LED
• Solid green – Dante network clock follower, sync achieved
• Blinking green – Dante network clock leader
• Amber – Syncing in progress
• Red – Error achieving sync
• Off - No power
HDCP: Status of HDCP on the HDMI Input or Output
• Tri-colour LED
• Solid green - non-HDCP unprotected video sync or source detected
• Blinking green – HDCP protected content detected
• Solid red – Invalid non-HDCP video sync or source
• Blinking red – Failed HDCP negotiation
• Blinking Amber – HDCP negotiation in progress
• Off - No power
Dante AV 4K-T Rear Panel LEDs
Figure 4. Dante AV 4K-T Rear Panel LEDs
Power Status LED
Lock Status LED
Power Status LED
SDI Lock
Status LED
Lock Status LED
HDMI Lock
Status LED
SDI Lock Status
• Green means the receivers are locked (though not necessarily a supported
video format)
• Off means not locked/present
HDMI Lock Status
• Green means the receivers are locked (though not necessarily a supported
video format)
• Off means not locked/present
Ethernet 1 Link Status LED
• Follows the standard ethernet lighting convention for Link LED*
Ethernet 1 Activity Status
• Follows the standard ethernet lighting convention for Status LED*
Ethernet 2 Link Status LED
• Follows the standard ethernet lighting convention for Link LED*
Ethernet 2 Activity Status
• Follows the standard ethernet lighting convention for Status LED*
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NOTE: *Blinking ethernet light means that the port is transmitting information
Ethernet 1 POE+
Ethernet 1
Ethernet 2
Ethernet 2
Solid light means a connection between the devices
No light means that there is no current connection
Amber color is Gigabit connection, Green color is 100-Mbps connection
Dante AV 4K-R Rear Panel LEDs
Figure 5. Dante AV 4K-R Rear Panel LEDs
Power Status LED
Lock Status LED
Power Status LED
Lock Status LED
Ethernet 1 Link Status LED
• Follows the standard ethernet lighting convention for Link LED*
Ethernet 1 Activity Status
• Follows the standard ethernet lighting convention for Status LED*
Ethernet 2 Link Status LED
• Follows the standard ethernet lighting convention for Link LED*
Ethernet 2 Activity Status
• Follows the standard ethernet lighting convention for Status LED*
NOTE: *Blinking ethernet light means that the port is transmitting information
Solid light means a connection between the devices
No light means that there is no current connection
Amber color is Gigabit connection, Green color is 100-Mbps connection.
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Chapter 2 – Installation
Prior to Use
Unpacking
Unpack the Dante AV 4K-T or Dante AV 4K-R product you received and make sure
that all of the items listed below in the Parts List are included. If any items are
missing or damaged, contact your sales representative or AJA directly.
Parts List
QuantityDescription
1Dante AV 4K-R or Dante AV 4K-T unit in ESD bag
1120/240 AC to 12v DC 4-pin XLR Power Adapter
1IR emitter on 3.5 mm cable
1IR receiver on 3.5 mm cable
1AJA Shipping Support Card
Physical Setup
Base and Surface Mount Installation
• The units may be attached using screws, Velcro or zip-ties.
• Make sure to mount the units in a way that maintains sufficient ventilation
Figure 6. DO NOT STACK Dante AV 4K-T and/or Dante AV 4K-R units
WARN ING : Do not stack multiple units directly on top of each other. This could cause
around them.
overheating
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Rack Mount Installation
• For either single- or double-unit rack installations, AJA's IOX-RM 1RU rack shelf
is an available custom solution for the Dante AV 4K-T and 4K-R devices.
• The units are attached to the shelf using six (6) #4-40 flat head screws each on
the left and/or right side of the shelf using the countersunk holes provided.
Figure 7. Single-unit mounting example using the IOX-RM 1RU rack shelf
Figure 8. Dual-mounting example using the IOX-RM 1RU rack shelf
System Setup
Figure 9. A 4K Video-over-IP system using a Dante AV 4K-T and Dante AV 4K-R
Cabling
1. Connect HDMI cabling (if desired) to the Rear Panel of a Dante AV 4K-T for
an HDMI Camera, and/ or to a Dante AV 4K-R for an HDMI Display.
2. Connect the BNC cables for reference (if desired) to the Rear Panel of a
Dante AV 4K-T Reference OUT, or to a Dante AV 4K-R for reference IN.
3. Connect SDI cabling (if desired) to the Rear Panel of Dante AV 4K-T for a
Camera, and/or to a Dante AV 4K-R for a Display.
4. Connect the Ethernet cabling to an appropriate Managed Network POE+ or
POE++ Switch.
5. Connect USB 1 and USB 2 cabling to (optional) USB keyboard & mouse
(if desired).
6. Connect USB HOST to a host computer (if desired).
7. Connect RCA audio cables (if desired).
8. Connect IR devices (if any).
9. Connect the approved DC Power Supply if not using POE+ for power.
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NOTE: Refer to "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R
Connectors" on page 8 to identify the input and output signal connectors.
NOTE: The Secondary Ethernet port is for future use. Dante Controller will not function
correctly if both the Primary and Secondary Ethernet Ports are connected to the
same network switch.
Optional Equipment to Prepare
Other AJA Products to Use with Dante AV 4K-T and 4K-R
Digital Video Playback and Recording Devices
AJA products such as the Ki Pro Ultra 12G or Io 4K Plus may be used as a playback
device when connected to the Dante AV 4K-T or used as a recording device when
connected to a Dante AV 4K-R.
Streaming
A HELO Plus can be attached to the SDI or HDMI output of a Dante AV 4K-R for
advanced H.264 streaming to the Internet.
Video Signal Enhancement
The FS-HDR or ColorBox may be used for color enhancement and format crossconversion with a Dante AV 4K-T and/or Dante AV 4K-R.
Other AJA Dante Equipment
The Dante AV 4K-T and 4K-R series devices can seamlessly integrate into a
Dante network also using one or more OG - Dante-12GAM cards to provide up to
64-channel audio embedding/disembedding per card.
Users already familiar with AJA's OG-Dante-12GAM will feel comfortable in
expanding their network into the Dante Video ecosystem, while continuing to use
the same familiar Dante Controller.
The primary considerations when adding Dante AV 4K-T and Dante AV 4K-R
devices onto a previously audio-only Dante network, is the speed and total
device loading of the network, and the quality and type of Ethernet switches that
are used.
NOTE: See OG-Dante-12GAM on the AJA website.
Other Equipment
Cameras
Suitable SDI and/or HDMI cameras may be connected to the Dante AV 4K-T unit.
TVs or Monitors
Suitable SDI or HDMI monitor displays or HDTVs for confidence monitoring may
be connected to the Dante AV 4K-R unit.
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Network Switches, Routers and Cabling Configuration
The network configuration must be compatible with the requirements of Dante
AV.
NOTE: See https://www.audinate.com/learning/faqs
Required Software
Dante Controller Software (MacOS or Windows)
Dante Controller must be installed on at least one PC or Mac on the Dante
network in order to control and route Dante video. Dante Controller software can
be downloaded from the Audinate website: www.audinate.com.
NOTE: See the "Available Dante Video Training by Audinate" on page 52.
Hardware Component Requirements
• Processor 1GHz or better
• Memory 512Mbyte of RAM
• Network Standard wired Ethernet network interface (100Mbps or Gigabit)
Windows
• Hardware Component Requirements (shown above)
• Operating System Windows 10 or 11
• Hardware 64-bit architecture
MacOS
• Hardware Component Requirements (shown above)
• Operating System macOS 10.15, 11, 12 or 13
• Hardware Intel or Apple M1
Installing Dante Controller
Downloading Dante Controller
Dante Controller is available for download from Audinate’s website. To download
a copy of Dante Controller:
1. Go to the Audinate website: www.audinate.com.
2. Navigate to Products > Dante Controller.
3. Under ‘Download’, choose your operating system.
4. Click the red download button. This will take you to the appropriate Dante
Controller release page for your operating system (Windows or MacOS).
5. You may be asked to create or log into an Audinate user account.
6. Click the link under ‘File downloads’ to download the Dante Controller
installer.
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Installing Dante Controller on Windows
Once you have downloaded the self-installing Dante Controller file, navigate to
the directory where you have downloaded it (e.g. Desktop). To install:
1. Ensure you are logged on to your PC as an administrator.
2. Navigate to and double-click the Dante Controller installer le.
3. Read the license agreement. If you agree to the terms, select the 'I agree'
check box and click Install. If you do not agree to the terms, click Close.
4. Conrm / acknowledge any Windows security prompts that are displayed.
5. Dante Controller will then be installed. Dante Controller will be added to the
start menu, under 'Audinate'.
Installing Dante Controller on MacOS
To install Dante Controller on macOS:
1. Double-click the Dante Controller .dmg le. A drive icon will appear on your
Desktop Finder window.
2. Double click on this to open.
3. Double click the Dante Controller .pkg. This will run the installer.
4. Read the license text, and if you accept the terms of the agreement, click
Agree If you do not accept these terms, click Disagree to terminate the
installation.
Uninstalling Dante Controller
You should not need to uninstall Dante Controller before installing a new version
However, if you wish to uninstall Dante Controller, you may do so.
Uninstalling in Windows
Navigate to Control Panel > Programs and Features, select Dante Controller and
click Uninstall.
NOTE: Two other Dante features, 'Dante Control and Monitoring' and 'Dante Discovery',
may still be present in the programs list after uninstalling Dante Controller. Do
not uninstall these features if they are present - they are required by other Dante
software applications (for example, Dante Virtual Soundcard, and third-party
Dante control applications). They will be removed automatically if they are no
longer required.
Uninstalling in MacOS
Use the Uninstall tool available in the .dmg file.
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Chapter 3 – Operation
Preparation
Ensure that all required preparations have been completed before attempting to
operate your AJA Dante AV 4K-T and/or Dante AV 4K-R device.
NOTE: See "Installation" on page 12.
Power Up
Power up a Dante AV 4K-T or Dante AV 4K-R
• Attach the included 12V DC Power Supply; or
• Provide power over ethernet to the Ethernet 1 connector, POE+ compliant
NOTE: Be sure to follow the Important Guidelines below.
Important Guidelines for Using the Ethernet Ports
When Using 12V DC Power Adapter
• ETH1 (Ethernet 1) is primary DanteAV network connection
• ETH2 (Ethernet 2) is a loop-through Dante (not AV) connection meant to
connect to an additional Dante Audio-only device. This port should never be
connected to the same LAN/VLAN as ETH1
When Using POE+ on Ethernet 1
• ETH1 (Ethernet 1) is primary DanteAV network connection and the POE+
connection
• For future use. This port should never be connected to the same LAN/VLAN as
ETH1
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Discovery and Auto-Configuration
When a Dante-enabled device is connected to an IP/Ethernet network, it will
automatically:
1. Congure its IP address
2. Announce itself to allow automatic discovery
Within seconds of a Dante-enabled device connecting to a network, Dante
Controller will automatically discover and display the device, allowing you to
configure channels and route media.
Automatic Network Configuration
A Dante-enabled device connected to a network will automatically setup its own
network configuration, including its IP address.
If the network has a DHCP server, which may be the case for installed networks, it
will receive its IP configuration using the standard DHCP protocol.
On a network without a DHCP server, which may be the case for temporary or
smaller networks, the Dante-enabled device will automatically assign itself an
address using link local protocols, in the same way PCs and printers often do.
Dante devices use DHCP for addressing when available or will auto-assign an IP
address in the 169.254.0.0/16 range on the primary network and 172.31.0.0/16 on
the secondary network if DHCP is not available. Dante devices continue to look
for a DHCP server even after auto-assigning an IP address. Most Dante devices
support static IP addressing.
Automatic Discovery
A Dante-enabled device will announce information about itself to other Dante
devices and Dante Controller, including:
• Device name
• Channel names
• Number of channels
• Sample rates and bit depths
This information can be seen when viewing a device on Dante Controller, and
allows Dante devices to determine compatibility with other devices, such as
compatible sample rates to allow media to be routed.
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Launching Dante Controller
1. Launch the Dante Controller application on your PC or Mac. See "Starting up
Dante Controller" on page 49.
2. Establish that Discovery and Auto-Configuration have been successful and
devices are seen on the network.
NOTE: If not successful, see "Troubleshooting Dante IP Address Configuration" .
3. Check to make sure that all of your Dante Controller congurations and
settings are as desired, by checking the various tabs in Network and/or
Device Views. See the sections which follow below.
4. Verify that your intended video and/or audio signals are being sent and
connected* to the Dante AV 4K-T source device (if any).
NOTE: *If not successful, see the "Troubleshooting" on page 47
Using Dante Controller
Use the Dante Controller application to set up the audio/video routing between
Dante devices, control the audio/video connections in the Dante setup, and move
audio and video in real-time over an Ethernet network. Dante Controller is also
used for configuring certain network settings and for monitoring network status.
Introduction to the Dante Controller Application
The Dante Controller application is organized into two main 'views': Network
View and Device View. Both views may be open at the same time in their separate
windows. Each view has a menu bar, a button toolbar, and several available tabs.
In this introductory section we illustrate just one or two tabs for each view.
Below is a basic setup having one AJA Dante AV 4K-T plus one AJA Dante AV 4K-R
device as they initially appear after launching Dante Controller. In figure 10 below,
the default factory-assigned AJA Dante device names are shown.
NOTE: In many of the remaining Dante Controller screenshots in this manual, we have
renamed the devices with a simpler name. Please see "Rename Device" on page
22 for more information about this.
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Figure 10. The Dante Controller Application (default Network View)
NOTE: See theAJA Audinate Dante Controller Guidefor more detailed information
Network View
Routing Tab
Below is an expanded form of the Network View's Routing Tab for a two-device
setup, highlighting the main user interface elements. The Advanced Filter
pane has been opened and Show Channel Groups has been activated, both
accomplished by clicking on their respective toggle icons in the main Toolbar.
In this example all available channels of the Dante AV 4K-T are connected to
available receive channels of the Dante AV 4K-R. The channel types include one
video channel, eight audio channels and three auxiliary channels for IR, Serial and
USB peripherals.
NOTE: While all three auxiliary channels are shown below as being connected at once,
typically one or the other at a time are used.
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Menu Bar
Transmit
Devices &
Channels
Receive
Devices &
Channels
Advanced
Filter
Figure 11. The Dante Controller Application (default view)
Main ToolbarTabsUser Guide
Status Bar
The Routing Tab allows the user to:
• Route audio, video and auxiliary channels between devices
• Simply click in any cell of the routing 'grid' where a transmit channel and a
receive channel intersect, to make a connection between them
• View the status of existing routes View multicast bandwidth across the
network
• Filter device lists by name, sample rate, latency and other parameters
NOTE: See theAJA Audinate Dante Controller Guidefor more detailed information
Device Info Tab
• View all Dante-enabled audio and Dante AV Ultra devices and their channels
on the network
• Device Name and Model Name
• Device Clock Status
• Device Product Version and Dante Version
• Device Lock status
• Primary and Secondary IP Addresses
• Primary and Secondary Link Speeds
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Figure 12. Network View Device info Tab: all Devices on the Dante Network
Device View
Device Config Tab
• Rename Device
• Sample Rate
• Encoding
• Clocking
• Device Latency
• Audio/Video Sync
• Reset Device (Reboot)
Figure 13. Device View: Device Config Tab
AJA Config Tab
Use the AJA Config Tab to adjust and save audio and video controls for the Dante
AV 4K-T and 4K-R units, and to view status and other information.
The AJA Config tab appears differently for Dante AV 4K-T vs. Dante AV 4K-R
devices. Once you have navigated to either unit's AJA Config screen, you can
easily switch back and forth between them.
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Since this is the primary control window for Dante AV 4K-T & 4K-R devices, we
include the exact steps below to open it without any prior experience with Dante
Controller.
Opening AJA Config Tab for Dante AV 4K-T
1. Launch Dante Controller. The Network View window opens.
2. Click the Device Info tab.
3. Double-click on whichever Dante AV 4K-T device that you wish to view
controls for.
4. In the Device View window that opens, select the AJA Cong Tab.
5. Use the Change Device menu to switch back and forth between Dante AV
4K-T devices on your network while keeping the AJA Cong Tab open.
6. View or use the AJA Cong tab controls as needed for each Dante AV 4K-T
device on the network (see below).
Figure 14. Navigate to AJA Config Tab for Dante AV 4K-T
Dante AV 4K-T AJA Config Controls
• Video Input Status: The Video Input Stats will provide you with various
information that is very helpful for integrating these units into a Dante AV
workflow to confirm compatibility with other devices. It also will confirm
that a valid signal is being sent to the Dante AV-4K-T. When an active is
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signal being sent to both the HDMI & SDI inputs, the preferred device will be
indicated by the bold font of the status information.
• Video Codestream Status: The Video Codestream Status will display how the
signal will be received by the JPEG 2000 Codec. This may or may not match
the exact bit depth or color subsampling that is output from the Receiver'
Codestream Status or Video Output Status.
• Force HDMI Input - The Force HDMI Input can be used to force the desired
Resolution and Frame rate to the 4K-T if the original source is sending out an
undesirable format and the settings can't be changed at the source.
• Analog Audio Output Config - Select Analog Audio Channels (1/2; 3/4; 5/6;
7/8). The Audio Config allows you to select a pair of audio channels from the
eight possible channels of audio from the SDI or HDMI input source (4K-T) or
the SDI or HDMI Output (4K-R) that can be monitored from RCA audio output
connectors on the device.
• Preferred Video Input - (HDMI/SDI) The Preferred Video Input is used to
determine which source should be used when both an HDMI and an SDI signal
are being inputted into the device. The default will be HDMI unless the user
selects SDI or only a valid SDI Input is detected.
• Compression Settings - the factory default setting is 250Mbps.
• Reference Out (Ref Out) Control
Figure 15. Device View AJA Config Tab (for a Dante AV 4K-T)
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Opening AJA Config Tab for Dante AV 4K-R
1. Launch Dante Controller. The Network View window opens.
2. Click the Device Info tab.
3. Double-click on whichever Dante AV 4K-R device that you wish to view
controls for.
4. In the Device View window that opens, select the AJA Cong Tab.
5. Use the Change Device menu to switch back and forth between Dante AV
4K-R devices on your network while keeping the AJA Cong Tab open.
6. View or use the AJA Cong tab controls as needed for each Dante AV 4K-R
device on the network (see below).
Figure 16. Navigate to AJA Config Tab for Dante AV 4K-R
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Dante AV 4K-R AJA Config Controls
• Video Codestream Status - The Video Codestream Status will display how
the signal will be changed by the JPEG 2000 Codec. This may or may not
match the exact bit depth or color subsampling that is output from the
Transmitter's or Receiver's Codestream Status or Video Input or Output Status.
• Video Output Status - The Video Output Status will provide you with various
information that is very helpful for integrating these units into a Dante AV
workflow to confirm compatibility with other devices. It also will confirm that
a valid signal is being sent to the Dante AV-4K-R. Both the HDMI & SDI outputs
will provide information when actively connected to a valid output.
• Analog Audio Output Config - Select Analog Audio Channels (1/2; 3/4; 5/6;
7/8). The Audio Config allows you to select a pair of audio channels from the
eight possible channels of audio from the SDI or HDMI input source (4K-T) or
the SDI or HDMI Output (4K-R) that can be monitored from RCA audio output
connectors on the device.
• Save settings
Figure 17. Device View AJA Config Tab for a Dante AV 4K-R
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Renaming Dante AV 4K-T & 4K-R Devices
When starting to use Dante Controller a good practice is first to rename the Dante
AV 4K-T and 4K-R device(s). The factory device names include six digits at the end
(taken from the factory-assigned MAC address). If there are many devices on your
network, long device names will cause more window pane scrolling.
A Dante AV 4K-T or 4K-R device name can be chosen to fit the device's location
and use. A name also can be more compact, which is helpful when there are
many devices on the Dante network. Renaming your device(s) before creating
connections (see is a good idea, since doing later takes a little more care.
NOTE: Renaming a Dante device will 'break' (essentially, delete) all existing routes to and
from that device (if any). Therefore if routes do exist prior to renaming, having a
record of those routes helps in restoring them after the device has been renamed.
Renaming Devices in Dante Controller
1. Launch Dante Controller, if not already open.
2. In the default Network View Routing Tab, double-click on the Dante Device
you wish to rename, to open its Device View.
3. In the Device View window, click on the Device Cong tab to open it.
4. In the Rename Device Field, type in the new device name.
NOTE: Follow the "Rules for Device & Channel Names" on page 29.
Figure 18. Renaming a Dante AV 4K-R Device
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5. Click Apply.
6. When the conrmation dialog appears as shown in gures 19 and 20 below,
if you accept the implications of having to subsequently re-dene any
previously enabled routes, click 'Yes'.
Otherwise, click 'No' in order to provide an opportunity to first make note
of your previously existing connections, then return to the beginning of this
procedure armed with those notes. This will allow you to easily restore the
same connected routes (to the extent that is desired) while using the new
device names.
Or, click 'No' if your network is very large and very complex with many devices
and many routes, to decide that you do not wish to rename the device(s) in
order to avoid future connection issues across the network.
Figure 19. Confirm Dante Device renaming dialog
NOTE: No reboot of an AJA Dante AV 4K-T or Dante AV 4K-R device is required after the
device has been renamed. The Dante Controller application will immediately
refresh its windows with the new device names.
7. In the Network View window that is still open, previous channel
connections to and/or from the renamed device may now be manually
restored (and/or new ones added).
Repeat the above Steps #2 through #7 for each additional Dante AV 4K-T or Dante
AV 4K-R device that you wish to be renamed.
Figure 20. Complete Renaming a Dante AV 4K-R Device
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Rules for Device & Channel Names
When renaming a Dante device, be sure to always follow these rules.
• All Dante names are up to 31 characters in length.
• Name comparisons are case-insensitive: “Guitar” and “guitar” are treated as
the same name.
• Unicode and non-roman characters are not supported.
• Device names should follow Domain Name System (DNS) hostname rules.
Legal characters are A-Z, a-z, 0-9, and '-' (dash or hyphen).
• Device names cannot begin or end with a hyphen.
• Device names must be unique on the network.
• Tx channel names may use any character except '=' (equals), '.' (full stop or
period), or '@' (at).
• Tx channel names must be unique on a device. Tx channel names do not need
to be unique on the network, as they are always qualified by device (channel@
device).
• Rx channel names follow the same rules as Tx channel names
NOTE: See the AJA Audinate Dante Controller Guide at aja.com.
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Already Familiar with Dante Controller for Audio?
Video Channels are Routed like Audio Channels
Figure 21. Routing Tab showing Dante AV 4K-R receiving video and audio
channels from a Dante AV-4K-T.
Flows
In the above example, we highlight where the Video transmit channel from a
Dante AV 4K-T is routed to the Video receive channel of a Dante AV 4K-R. This is
done in the same way as audio channels. Simply 'click' at the cross-connection
point in the grid, and various icons appearing there will indicate the ongoing
status of that route. Above, we show that the connections are good and without
errors, therefore the green 'check-mark' icon appears.
Dante media routing creates 'flows'. Each flow carries one or more channels
of audio, or one channel of video from a transmitting device to one or more
receiving devices. There are two types of flow, unicast and multicast. Unicast
routing creates flows to a single receiving device; a unicast flow typically assigns
space for 4 channels of audio, or 1 channel of video.
Unicast flows are set up when a receiver subscribes to an available media channel,
and are automatically removed when the receiver unsubscribes from all channels
in that flow. Multicast routing creates flows that can be received by multiple
receivers. Multicast flows are assigned IDs, enabling them to be identified in
Dante Controller, and to facilitate their removal. In contrast to unicast flows,
multicast flows must be set up on the transmitting Dante device before receivers
can subscribe to these flows.
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Video Channels are Unicast by Default
A difference between routing video vs. audio channels in Dante Controller, is that
by default you may only connect one video channel subscriber to any given video
channel source..
Introduction to Video Multicasting
Multiple video subscribers may connect to a single Video source, once that source
has been setup to Multicast. When Multicasting a Video source such as from a
Dante AV 4K-T, Dante separates the audio and video (even if originally embedded
in the video). Multicast Video and Audio channels are thus routed separately. The
Dante network seamlessly and automatically maintains time synchronization
between these related audio and video channels.
NOTE: See the Video Routing and Multicasting sections below.
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Routing for Video Devices
Unicasting
By default, all video 'subscriptions' (connections) are unicast. That means, as soon
as one video destination subscribes to a source, it preempts any others from
also subscribing. Without Multicast, attempting to add a second Video channel
subscriber (such as another Dante AV 4K-R), the video from the Dante AV 4K-T fails
to gain the second subscriber and the Routing Tab shows the red "blocked" icon
for that connection:
Dante routing is unicast by default. This means that a separate flow is set up
between each transmitter and receiver. If several receivers are all subscribed to
the same channels of a transmitter, it may sometimes be more efficient to use
multicast. See "Simple Example of Multicasting" on page 28 below.
Multicast sends the same set of channels to multiple receivers. In practice,
this usually means that the flow is flooded throughout the network. If many
receivers want the same channels, using multicast can reduce overall network
use, especially on the transmitter, because only one copy of each channel
needs to be sent, rather than many. Dante receivers will automatically prefer
multicast to unicast if it is available. This means that if a new multicast flow is
created containing the channels that a receiver is currently receiving as unicast,
the receiver will switch over to receiving media from the multicast flow and the
unicast flow will be removed.
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Create a Multicast
You may easily create a 'Multicast' whereby any number of Dante video receivers
on the network may simultaneously subscribe to a Video and audio channels
such as from a Dante AV 4K-T.
1. From the Network View open the Device Into Tab.
2. Double-click on DanteAV-4K-T device to open it's Device View Window.
3. Click on the Create Multicast button on the Device Views Main Toolbar
4. You'll notice in the window that opens, no channels have yet been assigned
to the new multicast.
Figure 23. Opening the Create Multicast Window
5. Check all the channels that you wish to be included in the new Multicast.
Figure 24. Adding Channels to a Multicast
6. Click the Create Button to create the multicast.
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7. You return to Device View now with the Multicast Transmit Flows pane
populated with the new Multicasts.
Separate Multicasts were created for the Video and eight audio tracks.
Figure 25. Multicast Flows Created
Routing Video With Multicast
Once you have created a Multicast, you will find in the Network View Routing
Tab that you can add more than one Video subscriber to a Dante AV 4K-T's
Video source. This this example the Multicast video and 8 audio channels are
subscribed to by a Dante AV 4K-R and also by a second Dante AV 4K-R(2).
NOTE: Dante AV 4K-T and 4K-R devices may be optionally renamed which is useful when
there are multiple on the network. See "Rename Device" on page 22.
You can see that both subscriptions are simultaneously allowed from the green
check-marks.
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Simple Example of Multicasting
In this example, a Dante AV 4K-T with a 4K camera is sending video and audio to
one Dante AV 4K-R is being used for an 4K confidence display in a control room,
and a second Dante AV 4K-R is connected to an HDMI 4K Projector in another
room or building.
NOTE: For simplicity all Dante AV 4K-T and Dante AV 4K-R devices are shown below as
connected to the same network switch. In common practice a remote (#2) Dante
AV 4K-R unit (such as one located in another building) would likely be connected
to another intervening network switch.
Figure 27. Multicasting showing two different Dante AV 4K-R's receiving video
and audio from one Dante AV-4K-T over a 1 GigE Ethernet network.
Audio Routing
With the thousands of Dante-compatible audio devices available, a
comprehensive consideration of audio routing is beyond the scope of this
manual. However, some examples in our Mini-Guide do show additional audio
routing scenarios together with the video routing illustrated. This shows the
interoperability of Dante AV 4K-T and Dante AV 4K-R devices with Dante audioonly devices including Audinate's software solutions for Dante audio (such as the
Dante Via application).
NOTE: See "Available Dante Video Training by Audinate" on page 52)
NOTE: See Audinate's Dante Controller User Guide for additional information.
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Infrared: IR-Over-IP
Advantages of IR-Over-IP
IR-over-IP is an extremely useful feature on the Dante AV 4K-T and Dante AV 4K-R
devices.
• Any network-connected pair of either Dante AV 4K-T or Dante AV 4K-R units
when routed together in Dante Controller, provide for IR remote control across
the Dante network.
This can be vital for media equipment that is unmanned at its location, and
which otherwise has no other practical remote control method for the required
functions over the long physical distance involved.
Useful IR-over-IP connected media equipment includes:
• Media Players
• Video Projectors
• Other AV Equipment
Implementing IR-Over-IP
IR Specifications
• 3.5 mm 2-pin connector
• 38kHz Carrier Frequency
• 3.3V to 5V Supply Voltage
IR-Over-IP: Setups
Figure 28. IR-over-IP through a Dante AV 4K-R
NOTE: See "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R Connectors"
on page 8 for locations of the IR In and IR Out jacks
NOTE: Resistors R536, R537, R538, and R539 are provided to accommodate IR receivers
with different pinouts.
NOTE: As far as sending IR-over-IP is concerned, the Dante AV 4K-T and Dante AV
4K-R units are functionally interchangeable. How this is implemented in Dante
Controller's Routing Tab is illustrated in the figure "Routing Tab of Bidirectional
IR-Over-IP using Dante AV 4K-T and Dante AV 4K-R" on page 37 below.
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IR-Over-IP: Dante Controller Routing
The example routing tab screen capture below shows that you can connect the
IR-Over-IP control flow in either direction between network attached Dante AV
4K-T and 4K-R units (even at the same time).
However in practice, typically one IR control direction would suffice; (such a handheld IR remote in a control room sending to a remotely located video projector or
media player).
This means that you can connect IR-Over-IP using any convenient pair of AJA
Dante AV 4K-T and 4K-R devices, including:
• Dante AV 4K-T IR transmit to Dante AV 4K-T IR receive
• Dante AV 4K-R IR transmit to Dante AV 4K-R IR receive
• Dante AV 4K-T IR transmit to Dante AV 4K-R IR receive
• Dante AV 4K-R IR transmit to Dante AV 4K-T IR receive
The IR control routing possibilities for just one Dante AV 4K-T and one Dante AV
4K-R unit are shown below.
Figure 29. Routing Tab of Bidirectional IR-Over-IP using Dante AV 4K-T and
Dante AV 4K-R
CAUTION: Suitability for a particular Dante Controller routing configuration depends
upon the types of IR devices being connected and their respective IR protocols.
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Serial Control over IP
Advantages of Serial Control Over IP
Serial over IP can be used with:
• PTZ joystick controller
• PTZ camera
• Other devices.
Implementing Serial Control Over IP
Serial Control Specifications
• RS-422 compatible with
• Visca Control for PTZ camera
Serial-Over-IP: Example PTZ Camera Setups
Figure 30. Serial-over-IP through a Dante AV 4K-T and 4K-R to PTZ Camera
from a Joystick Controller
NOTE: See "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R Connectors"
on page 8 for locations of the Serial (RS-422) port
NOTE: As far as sending Serial-over-IP is concerned, the Dante AV 4K-T and Dante AV
4K-R units are functionally interchangeable (depending upon the types of serial
devices used.) We show this in the figure "Routing Tab of Serial-Over-IP using
Dante AV 4K-T and Dante AV 4K-R" on page 39 below.
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Serial-Over-IP: Dante Controller Routing
The example Routing Screen capture below shows that you can connect the
Serial-Over-IP control flow in either direction between network attached Dante
AV 4K-T and 4K-R units (even at the same time).
However in practice, typically one Serial control direction would suffice.
This means that you can route Serial-Over-IP transmit and receive channel
connections using any convenient pair of AJA Dante AV 4K-T and 4K-R devices,
including:
• Dante AV 4K-T Serial transmit to Dante AV 4K-T Serial receive
• Dante AV 4K-R Serial transmit to Dante AV 4K-R Serial receive
• Dante AV 4K-T Serial transmit to Dante AV 4K-R Serial receive
• Dante AV 4K-R Serial transmit to Dante AV 4K-T Serial receive
The Serial Control routing possibilities for just one Dante AV 4K-T and one Dante
AV 4K-R unit are shown below.
Figure 31. Routing Tab of Serial-Over-IP using Dante AV 4K-T and Dante AV
4K-R
CAUTION: Suitability for a particular Dante Controller routing configuration depends
upon the types of serial devices being connected and their respective serial
protocols.
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USB over IP
Advantages of USB Over IP
KVM
Implementing USB Over IP
USB Over IP: Setups for KVM
The entire Dante network can function like a gigantic KVM switch for connected
USB keyboards and mice. One keyboard and mouse could remotely control as
many computers as are connected to Dante-AV 4K-T and 4K-R devices on the
network. USB On The Go (OTG) for keyboard and mouse.
USB 1 & 2 Specifications
• USB Type-A connector, female
• Available Power: 100 mA at 5 VDC
Figure 32. USB-over-IP using Dante AV 4K-T and 4K-R: controlling a computer
through a Dante AV 4K-T unit
NOTE: See "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R Connectors"
on page 8 for locations of the USB 1 and USB 2 ports.
NOTE: As far as sending USB-over-IP is concerned, the Dante AV 4K-T and Dante AV 4K-R
units are functionally interchangeable (depending upon the types of USB devices
used). We illustrate this in the figure "Routing Tab of bidirectional USB Over-IP
using Dante AV 4K-T and 4K-R" on page 41 below.
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USB-Over-IP: Dante Controller Routing
The example routing tab screen capture below shows that you can route the
USB-Over-IP channel connections in either direction between network attached
Dante AV 4K-T and 4K-R units (even at the same time). However in practice,
typically one USB control direction would suffice.
This means that you can connect Serial-Over-IP transmit and receive connections
using any convenient pair of AJA Dante AV 4K-T and 4K-R devices, including:
• Dante AV 4K-T USB transmit to Dante AV 4K-T USB receive
• Dante AV 4K-R USB transmit to Dante AV 4K-R USB receive
• Dante AV 4K-T USB transmit to Dante AV 4K-R USB receive
• Dante AV 4K-R USB transmit to Dante AV 4K-T USB receive
The USB routing possibilities for just one Dante AV 4K-T and one Dante AV 4K-R
unit are shown below.
Figure 33. Routing Tab of bidirectional USB Over-IP using Dante AV 4K-T and
4K-R
CAUTION: Suitability for a particular Dante Controller routing configuration depends
upon the types of USB devices being connected and their respective USB
protocols.
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User Presets
What can I do with Presets?
Dante Controller supports the saving and loading of Dante network routing and
device configurations, known as 'presets'. A preset file contains configuration and
routing parameters for some or all of the devices in the network.
Preset files are saved as XML, and can be edited offline. They are also 'deviceagnostic' - they can be shared between networks with different physical devices.
• Backup and restore network configurations
• Quickly switch between saved network configurations
• Copy a Dante network configuration from a 'lab' or test network to a live or
production network
• Create network configurations for special, or periodic events, and then switch
back to the standard configuration when desired
• Quickly apply one or more configuration settings to a number of devices
simultaneously - for example, setting all devices on your network to the same
sample rate (global configuration)
• Use Dante Controller as an off-line editing tool – off-line edit the saved preset
configuration for reuse in new network configuration deployments
• You have a large Dante network with many Dante devices
• You use many audio channels and use customized channel names
• You used many audio channels even with few devices
• You use several Multicast and Flow setups
• The venue has different "modes" of operation, as to which types of activities
and media are running in different rooms, or how channels are named and
managed
• You sometimes vary the control directions or where the connected equipment
is attached, in your routing of IR-, Serial-, and USB- over-IP devices.
Device Roles
Presets introduce the concept of 'device roles'. When a preset is saved, the
configuration and routing for each selected device is saved into the preset as a
device role, with the same name as the device from which it was created.
If a role is applied to a device that is different from the role's originating device
- for example, a role for console model A is applied to console model B - Dante
Controller will identify any issues that might arise (such as unsupported sample
rates) and will display those issues so they can be addressed - or ignored, if they
are not important.
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Saving Presets
Figure 34. Example of Saving a Preset
To save a Preset that includes all device parameters:
1. Click the ‘Save Preset’ button (the star icon) in the Network View main
toolbar:
2. Select the devices that you wish to include in the preset. Click All to select
all devices, or None to clear all selections.
3. Click Save.
Or, to save a Preset that also includes a selection of device parameters:
1. Click the ‘Save Preset’ button in the Network View main toolbar.
2. Click Advanced.
3. Select the devices that you wish to include in the preset.
4. Select the parameters that you want to save for the selected devices.
5. Click Save; the final Save dialog (not shown) let's you set a Preset name; click
Save.
NOTE: Presets are saved as an xml files, which can be manually edited if required, using
a text editor.
Applying Presets
To load and apply a saved preset,
1. Select File > Load Preset from the main menu (Ctrl + L).
2. Select the Preset you want.
3. Click Open. (Note that legacy preset files are supported.)
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Figure 35. Select a Preset to Load
The 'Apply Preset' dialog window which opens, is arranged in 4 columns,
representing the logical steps in applying a preset (from left to right).
Figure 36. Apply Preset Dialog
4. Check the device parameters you wish to include.
5. Chose the Device Role desired in the second column.
6. Choose the Target Device(s) in the Third Column.
7. Respond to the issues presented in the fourth column (if any).
8. Clip Apply Role.
9. Click OK.
10. Wait until the applying preset progress bar completes all the way to 100%.
11. Click OK.
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Figure 37. Configure and Enable a Preset
NOTE: See the Presets section of Audinate's Dante Controller User Guide for additional
information.
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Chapter 4 – Interoperability
Dante Applications for PC or Mac
A number of software applications from Audinate are used to work with the
Dante ecosystem, and which may run on either PC or Mac computers.
Dante Controller
Dante Controller shows the Dante AV 4K-T and 4K-R devices as 8 routable audio
sources and 8 routable audio destinations, as well as 1 routable video source and
1 routable video destination. Use this application to set up the audio and video
routing between Dante devices, control the audio and video connections in the
Dante setup, and move audio and video in real-time over an Ethernet network.
See "Available Dante Video Training by Audinate" on page 52.
Dante Via
If you have an computer DAW workstation or any computer with audio
applications that you would like to route to and from Dante AV 4K-T and 4K-R
units, simply install the Dante Via on the DAW computer.
No special Dante hardware is required. Use Dante Via to configure audio devices
to appear on the Dante network; for example, making the stereo audio portion of
U-TAP appear as two audio source channels on the Dante network.
Dante Virtual Soundcard
Dante Virtual Soundcard integrates a Windows or MacOS computer into a
Dante-powered audio workstation. It connects with the Dante network to record,
process and playout up to 64 bidirectional channels of lossless audio, using any
audio application and any combination of Dante-enabled devices.
Supports 16, 24 and 32-bit audio. Up to 64x64 audio channels @ 44.1/48kHz (up to
32x32 @ 88.2/96kHz, or up to 8x8 @ 176.4/192 kHz).
Dante Virtual Soundcard appears as a standard ASIO or WDM Sound device on
Windows, and as a Core Audio sound device on macOS. No additional hardware
or software is required.
Third Party Software Applications
Many third-party software applications exist that contain built-in Dante
connectivity to networked audio devices and programs. This means that each
application has its own unique connections to Dante devices and can process
audio independently on a single computer. Applications may perform any
number of audio tasks, from recording to signal processing to visualization.
Consideration of these Third-Party Applications is beyond the scope of this
manual, but there is plenty of available information online.
NOTE: Please see "Third Party Applications" on the Audinate website for information.
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Chapter 5 – Troubleshooting
Troubleshoot Using the Dante AV 4K-T and 4K-R LEDs
The Dante AV 4K-T and 4K-R units include a generous set of color LED status
indicators on both the front and rear of the units. For status LED locations and
their respective behaviors, refer to "LED Indicators" on page 9 in this manual.
Troubleshoot Using the Dante Controller Application
Automatic Notification of Device Errors
Dante Controller is able to identify several types of problems that a Dante device
may experience. A device that is found to have problems will have its device
name displayed in red. Additional information about the problem can be found
by double-clicking on the device.
A device displayed in red will either have entered failsafe mode, or will have an
identified issue with its IP configuration. These states are described in more detail
below.
A device displayed in orange (’Ultimo’ low channel count devices only) will have
entered upgrade mode (see below).
Additional helpful information includes:
• Incorrect IP address configuration
• Failsafe Mode
• Upgrade Mode
• Other Event Notifications '
See the Automatic Notification of Device Errors section of Audinate's Dante
Controller User Guide for additional information.
On-Screen Warning and Error Indicators
The Dante Controller application provides warnings or error indicators in the
User Interface for the following conditions. These can be extremely helpful in
pinpointing problems or issues. Below we show one example.
Error with Signal Connection Indicators.
Blocked Icon(s) appears instead of a green check mark(s), when making
Connections in the Routing Tab, and in the Device View's Receive/Transmit tabs.
This is from two potential causes: if video, then either a signal that requires
multicasting to add the connection to, or source video for the connection isn't
actually connected to the 4K-T unit. If audio, it would be only the latter.
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Figure 38. Video Signal Blocked in Receive Tab of Device View
Error Messages on Startup
Device Subscription warnings or errors
Event Classification Errors including
• Invalid link local address
• Subnet mismatch on Dante interface
• Subnet match with non Dante interface
• Multiple addresses with matching subnets
• Subnet conflict of Dante interface on primary
• Subnet conflict of Dante interface on secondary
• Unknown address error
• Fail Safe Mode
• Unknown device issue
• Elevation to Clock Leader
• Fanout Configuration detected
• Mismatched clock pullup subdomain
• Wrong subdomain for pullup
• Unknown subdomain
• Audio mute / Audio unmute
• Clock sync lock / unlocked
Event Classification Warnings
• Resolution Failed
• Elevation to Primary Leader
• Multiple external clock sources
• Cannot Elevate to Clock Leader
• Clock Sync Warning
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Latency Errors
• Green, Amber or red on-screen "LEDs"
Packet Errors
• Red on-screen "LED"
Primary Interface Errors
• CRC check or packet errors
Status Bar Indicators:
• On-screen red or green "LEDs"
• Status of Primary Network
• Status of Secondary Network
• Event Log Status
• Clock Status Monitor
Receive Tab
• Colored Status Icons
Transmit Tab
• Colored Status Icons
Computer Configuration
Before installing Dante Controller, you must be logged in to your computer as a
user with administrator privileges.
To be correctly configured for use with a Dante network, the computer should
have:
• Dante Controller installed
• The correct network interface/s selected
• The correct IP addresses in use
• Firewall configuration; third-party firewalls will need to be manually
configured.
Network Configuration
Although the automatic configuration and discovery features of the Dante
AV 4K-T and Dante AV 4K-R devices are extremely powerful and robust, they
nonetheless need to be connected to a network with appropriate ethernet
cabling, routers and switches. Having a correct IP configuration on the host
computer is also important.
Troubleshooting Dante IP Address Configuration
All devices in a Dante network, including Dante Virtual Soundcard, must be
using IP addresses from the same network. When using Dante Virtual Soundcard
or Dante Controller, your PC or Mac must be connected to the Primary and/or
Secondary Dante network, and must have a correct IP address.
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NOTE: If a device name is shown in red, it means Dante Controller has automatically
detected an error condition, such as an IP address configuration issue, or the
device has entered failsafe. Double-click the red device name to see more
information.
Correct IP configuration
Dante AV 4K-T and 4K-R devices are set to obtain their IP address automatically
from the network. They will either:
• Automatically assign themselves an address in the range 169.254.*.* (172.31.*.*
for the secondary network if present), or
• Obtain an IP address from a DHCP server if it is present on the network
Your PC or Mac TCP/IP network configuration set should be set to 'Obtain an
IP address automatically'. This way it will automatically acquire a Link Local
automatic IP address in the same network as other Dante devices. If a DHCP
server is present, the computer and Dante devices will all acquire their IP
addresses via DHCP.
IP Network Configuration: Possible Mistakes
Possible network configuration errors are listed below. Dante Controller will try to
automatically detect these. If detected the offending device will be displayed in
red.
Incorrect PC/Mac IP Configuration
• Accidentally having multiple network interfaces with addresses in the same
subnet
• If your secondary network is using Link Local (no DHCP server), all devices
on that network will be in the 172.31.*.* range. The secondary network
interface for the computer must be manually configured (using static IP
addressing) to the same range.
Incorrect General IP Configuration
• Accidentally having multiple DHCP servers on the same network
• Unusual – for example, someone may have a PC connected to the
network with a DHCP server running that they’re not aware of.
• Incorrectly configured static IP addresses
• You shouldn’t typically need to configure static IP addresses at all. If for
some reason you do, it must be in the same subnet as the rest of the
network.
What are the symptoms of using the wrong network interface on
my computer?
If you have more than one wired network interface, and Dante Controller is not
using the interface the rest of the Dante devices are connected to:
• Dante Controller cannot see any Dante devices
• Dante Virtual Soundcard is not sending or receiving any audio when it is
expected to
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How do I check which network interfaces Dante Controller is
using?
• The selected network interfaces can be viewed or changed via the 'interface
selection' button in the Network View toolbar of Dante Controller.
Figure 39. Configure Dante Interfaces in the unmanaged mode
• If the Dante network is standalone and does not have a DHCP server installed,
the addresses should be in the range 169.254.*.*
• If the Dante network is using a DHCP server, the IP addresses should conform
to the addressing scheme it is using (as shown in the image above)
How do I check IP addresses for all devices on my network?
• Use the Device Info tab to view the IP addresses of all the devices on your
network.
Figure 40. Checking Primary Address
• The Primary Address of all devices should follow the same IP address scheme
(e.g. 169.254.*.* or 10.12.0.*). Same for secondary addresses.
• Note that some older Dante devices or devices running older firmware may
not show this information.
Troubleshooting Switch Configuration and Cabling
Cables are the most vulnerable part of a network system. If you suspect cabling
issues, check for:
• Faulty or manually terminated cables
• Unplugged /badly connected Ethernet cables
• Incorrectly configured switches
• Dante devices removed or turned off
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Symptoms of Switch or Cabling Issues
• You cannot see (some) devices in the Dante Controller network view
• Dante Controller shows orange “unsuccessful subscription” icons, which
usually means a device that was present earlier is now missing
• Faulty cables can lead to intermittent faults, which may be heard as dropped
samples or “cracks” in the audio
• Dante devices may appear and disappear in Dante Controller
Switch Checklist
• Is the switch EEE compliant? It may have known Dante network compatibility
issues.
NOTE: See Can I Use EEE Switches in my Dante Network?
• Are all the connected link/status lights on the switch lit, or flashing as
expected?
• Is the switch powered on?
• Is the cable correctly plugged in at the switch and the PC or equipment?
• Is the switch correctly configured?
• Perhaps QoS or VLANs have been incorrectly set up?
• Are you using a switch from another application with an unchecked or tested
configuration?
• Consult the switch manual and check the switch configuration
NOTE: Video (Dante AV) devices including the AJA Dante AV 4K-T and Dante AV 4K-R
require at least GigE ports and cables.
Available Dante Video Training by Audinate
Audinate offers comprehensive training videos that cover the extensive
capabilities of the Dante Controller.
The video series "Getting Started with Dante" provides a high-level overview of
Dante audio networking. Please refer to these videos to learn how to setup and
use a Dante system:
• Front LED Indicators: Power, Codec, System, Status, Sync, & HDCP
Size (W x D x H)
• 8.74" x 7.09" x 1.65" (222.0 x 180.09 x 41.91 mm).
Weight
• 3.1 lbs. (1.5 kg).
Power
• Input: 1.5 A maximum @ 100-240 VAC, 50/60 Hz, Output: 4A @ 12 VDC; 12V
DC IN has priority over Ethernet 1 POE. Ethernet 1 POE will become active a
fraction of a second after 12V DC IN is disconnected
Environment
• Safe Operating Temperature: 0 to 40 C (32 to 104 F)
• Safe Storage Temperature (Power OFF): -40 to 60 C (-40 to 140 F)
• Operating Relative Humidity: 10-90% non condensing
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Appendix B – Safety and Compliance
Federal Communications Commission (FCC) Compliance Notices
Class A Interference Statement
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15, Subpart B of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Canadian ICES Statement
Canadian Department of Communications Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio-noise emissions
from a digital apparatus as set out in the Radio Interference Regulations of
the Canadian Department of Communications. This Class A digital apparatus
complies with Canadian ICES-003.
Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique respecte les limites de bruits radioélectriques visant les
appareils numériques de classe A prescrites dans le Règlement sur le brouillage
radioélectrique du ministère des Communications du Canada. Cet appareil
numérique de la Classe A est conforme à la norme NMB-003 du Canada.
European Union and European Free Trade Association (EFTA)
Regulatory Compliance
This equipment may be operated in the countries that comprise the member
countries of the European Union and the European Free Trade Association. These
countries, listed in the following paragraph, are referred to as The European
Community throughout this document:
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Declaration of Conformity
ꩡ 끞 녅 껽 驩 ꓭ
넩 韥韥鱉 꽺ꓩ끞 쀍陲꾅 ꩡ끞뼕 ꑞ놶냱ꈑ 놶뼞ꫦ뵾閵ꌱ ꗐ냵 韥韥ꈑ 閵뇊
끞 쀍陲꾅 ꩡ끞뼍鱉 陲끥 놹볁閹ꫢ넍 끥ꇙ閵 넽걪鱽鲙.
Marking by this symbol indicates compliance with the Essential Requirements of
the EMC Directive of the European Union 2014/30/EU.
This equipment meets the following conformance standards:
Safety
EN 62368-1: 2014 + A11 (T-Mark License),
IEC 62368-1: 2014; (CB Scheme Certicate)
Additional licenses issued for specic countries available on request.
Emissions
EN 55032: 2015 + A11: 2020, CISPR 32: 2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013
Immunity
EN 55035: 2017 + A11: 2020, EN 61000-4-2: 2009, EN 61000-4-3: 2006+ A1: 2008 +
A2: 2010, EN 61000-4-4: 2012, EN 61000-4-5: 2014/A1: 2017, EN 61000-4-6: 2014,
EN 61000-4-8: 2010, EN 61000-4-11: 2020
Environments: E2, E3 and E4
The product is also licensed for additional country specic standards as required
for the International Marketplace
Warning! This is a Class A product. In a domestic environment, this product
may cause radio interference, in which case, the user may be required to take
appropriate measures.
Achtung! Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen
können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen
Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention! Ceci est un produit de Classe A. Dans un environnement domestique,
ce produit risque de créer des interférences radioélectriques, il appartiendra
alors à l?utilisateur de prendre les mesures spécifiques appropriées..
Recycling Notice
This symbol on the product or its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is your
responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment
at the time of disposal will help conserve natural resources and ensure that
it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste for recycling,
please contact your local authority, or where you purchased your product.
Korea KCC Compliance Statement
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Taiwan Compliance Statement
This is a Class A product based on the standard of the Bureau of Standards,
Metrology and Inspection (BSMI) CNS 13438, Class A. In a domestic environment
this product may cause radio interference in which case the user may be required
to take adequate measures.
Japanese Compliance Statement
This is a Class A product based on the standard of the VCCI Council (VCCI 32: 2016).
If this equipment is used in a domestic environment, radio interference may
occur, in which case, the user may be required to take corrective actions.
Translated Warning and Caution Messages
The following caution statements, warning conventions, and warning messages
apply to this product and manual.
Before Operation Please Read These Instructions
Warning! Read and follow all warning notices and instructions marked on the
product or included in the documentation.
Avertissement! Lisez et conformez-vous à tous les avis et instructions
d'avertissement indiqués sur le produit ou dans la documentation.
Warnung! Lesen und befolgen Sie die Warnhinweise und Anweisungen, die auf
dem Produkt angebracht oder in der Dokumentation enthalten sind.
¡Advertencia! Lea y siga todas las instrucciones y advertencias marcadas en el
producto o incluidas en la documentación.
Aviso! Leia e siga todos os avisos e instruções assinalados no produto ou incluídos
na documentação.
Avviso! Leggere e seguire tutti gli avvisi e le istruzioni presenti sul prodotto o
inclusi nella documentazione.
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Warning! Do not use this device near water and clean only with a dry cloth.
Avertissement! N'utilisez pas cet appareil près de l'eau et nettoyez-le seulement
avec un tissu sec.
Warnung! Das Gerät nicht in der Nähe von Wasser verwenden und nur mit einem
trockenen Tuch säubern.
¡Advertencia! No utilice este dispositivo cerca del agua y límpielo solamente con
un paño seco.
Aviso! Não utilize este dispositivo perto da água e limpe-o somente com um pano
seco.
Avviso! Non utilizzare questo dispositivo vicino all'acqua e pulirlo soltanto con un
panno asciutto.
Warning! Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
Avertissement! Ne bloquez aucune ouverture de ventilation. Suivez les
instructions du fabricant lors de l'installation.
Warnung! Die Lüftungsöffnungen dürfen nicht blockiert werden. Nur gemäß den
Anweisungen des Herstellers installieren.
¡Advertencia! No bloquee ninguna de las aberturas de la ventilación. Instale de
acuerdo con las instrucciones del fabricante.
Aviso! Não obstrua nenhuma das aberturas de ventilação. Instale de acordo com as
instruções do fabricante.
Avviso! Non ostruire le aperture di ventilazione. Installare in conformità con le
istruzioni del fornitore.
Warning! Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
Avertissement! N'installez pas l'appareil près d'une source de chaleur telle que des
radiateurs, des bouches d'air de chauffage, des fourneaux ou d'autres appareils
(amplificateurs compris) qui produisent de la chaleur.
Warnung! Nicht in der Nähe von Wärmequellen wie Heizkörpern, Heizregistern,
Öfen oder anderen Wärme erzeugenden Geräten (einschließlich Verstärkern)
aufstellen.
¡Advertencia! No instale cerca de fuentes de calor tales como radiadores, registros
de calor, estufas u otros aparatos (incluidos amplificadores) que generan calor.
Aviso! Não instale perto de nenhuma fonte de calor tal como radiadores, saídas
de calor, fogões ou outros aparelhos (incluindo amplificadores) que produzam
calor.
Avviso! Non installare vicino a fonti di calore come termosifoni, diffusori di aria
calda, stufe o altri apparecchi (amplificatori compresi) che emettono calore
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Warning! Refer all servicing to qualified service personnel. Servicing is required
when the device has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the device,
the device has been exposed to rain or moisture, does not operate normally, or
has been dropped.
Avertissement! Référez-vous au personnel de service qualifié pour tout entretien.
L'entretien est exigé quand l'appareil a été endommagé de quelque manière
que ce soit, par exemple lorsque le cordon d'alimentation ou la prise sont
endommagés, que du liquide a été versé ou des objets sont tombés dans
l'appareil, que l'appareil a été exposé à la pluie ou à l'humidité, ne fonctionne pas
normalement ou est tombé.
Warnung! Das Gerät sollte nur von qualifizierten Fachkräften gewartet werden.
Eine Wartung ist fällig, wenn das Gerät in irgendeiner Weise beschädigt wurde,
wie bei beschädigtem Netzkabel oder Netzstecker, falls Flüssigkeiten oder
Objekte in das Gerät gelangen, das Gerät Regen oder Feuchtigkeit ausgesetzt
wurde, nicht ordnungsgemäß funktioniert oder fallen gelassen wurde.
¡Advertencia! Consulte al personal calificado por cuestiones de reparación. El
servicio de reparación se requiere cuando el dispositivo ha recibido cualquier
tipo de daño, por ejemplo cable o espigas dañadas, se ha derramado líquido o
se han caído objetos dentro del dispositivo, el dispositivo ha sido expuesto a la
lluvia o humedad, o no funciona de modo normal, o se ha caído.
Aviso! Remeta todos os serviços de manutenção para o pessoal de assistência
qualificado. A prestação de serviços de manutenção é exigida quando o
dispositivo foi danificado mediante qualquer forma, como um cabo de
alimentação ou ficha que se encontra danificado/a, quando foi derramado
líquido ou caíram objectos sobre o dispositivo, quando o dispositivo foi exposto
à chuva ou à humidade, quando não funciona normalmente ou quando foi
deixado cair.
Avviso! Fare riferimento al personale qualificato per tutti gli interventi di assistenza.
L'assistenza è necessaria quando il dispositivo è stato danneggiato in qualche
modo, ad esempio se il cavo di alimentazione o la spina sono danneggiati, è
stato rovesciato del liquido è stato rovesciato o qualche oggetto è caduto nel
dispositivo, il dispositivo è stato esposto a pioggia o umidità, non funziona
correttamente o è caduto
Warning! Disconnect the external AC power supply line cord(s) from the mains
power before moving the unit.
Avertissement! Retirez le ou les cordons d’alimentation en CA de la source
d’alimentation principale lorsque vous déplacez l’appareil.
Warnung! Trennen Sie die Wechselstrom-Versorgungskabel vom Netzstrom, bevor
Sie das Gerät verschieben.
¡Advertencia! Cuando mueva la unidad desenchufe de la red eléctrica el/los
cable(s) de la fuente de alimentación CA tipo brick.
Advertência! Remova os cabos CA de alimentação brick da rede elétrica ao mover
a unidade.
Avvertenza! Scollegare il cavo dell’alimentatore quando si sposta l’unità.
Warning! Only use attachments and accessories specified and/or sold by the
manufacturer.
Avertissement! Utilisez seulement les attaches et accessoires spécifiés et/ou
vendus par le fabricant.
Warnung! Verwenden Sie nur Zusatzgeräte und Zubehör angegeben und / oder
verkauft wurde durch den Hersteller.
¡Advertencia! Utilice solamente los accesorios y conexiones especificados y/o
vendidos por el fabricante.
Aviso! Utilize apenas equipamentos/acessórios especificados e/ou vendidos pelo
fabricante.
Avviso! Utilizzare soltanto i collegamenti e gli accessori specificati e/o venduti dal
produttore.
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Warning! Do not defeat the safety purpose of the polarized or grounding-
type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
Avertissement! La sécurité de la prise polarisée ou de la prise de type mise à la
terre ne doit en aucun cas être empêchée de fonctionner. Une prise polarisée
a deux broches, l'une étant plus large que l'autre. Une prise de type mise à la
terre a deux broches et une troisième broche pour la mise à la terre. La broche
large ou la troisième broche sont fournies pour votre sécurité. Si la prise
fournie ne s'insère pas dans votre prise femelle, consultez un électricien pour le
remplacement de la prise femelle obsolète.
Warnung! Der Sicherheitszweck des gepolten bzw. Schukosteckers ist zu
berücksichtigen. Ein gepolter Stecker verfügt über zwei Pole, von denen einer
breiter als der andere ist. Ein Schukostecker verfügt neben den zwei Polen noch
über einen dritten Pol zur Erdung. Der breite Pol bzw. der Erdungspol dienen der
Sicherheit. Wenn der zur Verfügung gestellte Stecker nicht in Ihren Anschluss
passt, konsultieren Sie einen Elektriker, um den veralteten Anschluss zu ersetzen.
¡Advertencia! No eche por tierra la finalidad del tipo de enchufe polarizado con
conexión a tierra. Un enchufe polarizado tiene dos espigas, una más ancha
que la otra. Un enchufe con conexión a tierra tiene dos espigas iguales y una
tercera espiga que sirve para la conexión a tierra. La expiga ancha, o la tercera
espiga, sirven para su seguridad. Si el enchufe suministrado no encaja en el
tomacorriente, consulte con un electricista para reemplazar el tomacorriente
obsoleto.
Aviso! Não anule a finalidade da segurança da ficha polarizada ou do tipo ligação
terra. Uma ficha polarizada tem duas lâminas sendo uma mais larga do que
a outra. Uma ficha do tipo de ligação à terra tem duas lâminas e um terceiro
terminal de ligação à terra. A lâmina larga ou o terceiro terminal são fornecidos
para sua segurança. Se a ficha fornecida não couber na sua tomada, consulte um
electricista para a substituição da tomada obsoleta.
Avviso! Non compromettere la sicurezza della spina polarizzata o con messa a
terra. Una spina polarizzata ha due spinotti, di cui uno più largo. Una spina con
messa a terra ha due spinotti e un terzo polo per la messa a terra. Lo spinotto
largo o il terzo polo sono forniti per motivi di sicurezza. Se la spina fornita non
si inserisce nella presa di corrente, contattare un elettricista per la sostituzione
della presa obsoleta.
Warning! Since the Mains plug is used as the disconnection for the device, it must
remain readily accessible and operable.
Avertissement! Puisque la prise principale est utilisée pour débrancher l'appareil,
elle doit rester aisément accessible et fonctionnelle.
Warnung! Da der Netzstecker als Trennvorrichtung dient, muss er stets zugänglich
und funktionsfähig sein.
¡Advertencia! Puesto que el enchufe de la red eléctrica se utiliza como dispositivo
de desconexión, debe seguir siendo fácilmente accesible y operable.
Aviso! Dado que a ficha principal é utilizada como a desconexão para o dispositivo,
esta deve manter-se prontamente acessível e funcional.
Avviso! Poiché il cavo di alimentazione viene usato come dispositivo di
sconnessione, deve rimane prontamente accessibile e operabile.
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Warning! Protect the power cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the device.
Avertissement! Protégez le cordon d'alimentation pour que l'on ne marche
pas dessus ou qu'on le pince, en particulier au niveau des prises mâles, des
réceptacles de convenance, et à l'endroit où il sort de l'appareil.
Warnung! Vermeiden Sie, dass auf das Netzkabel getreten oder das Kabel geknickt
wird, insbesondere an den Steckern, den Steckdosen und am Kabelausgang am
Gerät.
¡Advertencia! Proteja el cable de energía para que no se le pise ni apriete, en
especial cerca del enchufe, los receptáculos de conveniencia y el punto del que
salen del equipo.
Aviso! Proteja o cabo de alimentação de ser pisado ou de ser comprimido
particularmente nas fichas, em tomadas de parede de conveniência e no ponto
de onde sai do dispositivo.
Avviso! Proteggere il cavo di alimentazione in modo che nessuno ci cammini sopra
e che non venga schiacciato soprattutto in corrispondenza delle spine e del
punto in cui esce dal dispositivo.
Warning! Unplug this device during lightning storms or when unused for long
periods of time.
Avertissement! Débranchez cet appareil pendant les orages avec éclairsou s'il est
inutilisé pendant de longues périodes.
Warnung! Das Gerät ist bei Gewitterstürmen oder wenn es über lange Zeiträume
ungenutzt bleibt vom Netz zu trennen.
¡Advertencia! Desenchufe este dispositivo durante tormentas eléctricas o cuando
no se lo utilice por largos periodos del tiempo.
Aviso! Desconecte este dispositivo da tomada durante trovoadas ou quando não é
utilizado durante longos períodos de tempo.
Avviso! Utilizzare soltanto i collegamenti e gli accessori specificati e/o venduti dal
produttore, quali il treppiedi e l'esoscheletro.
Warning! Do not open the chassis. There are no user-serviceable parts inside.
Opening the chassis will void the warranty unless performed by an AJA service
center or licensed facility.
Avertissement! Ne pas ouvrir le châssis. Aucun élément à l’intérieur du châssis
ne peut être réparé par l’utilisateur. La garantie sera annulée si le châssis est
ouvert par toute autre personne qu’un technicien d’un centre de service ou d’un
établissement agréé AJA.
Warnung! Öffnen Sie das Gehäuse nicht. Keine der Geräteteile können vom
Benutzer gewartet werden. Durch das Öffnen des Gehäuses wird die Garantie
hinfällig, es sei denn, solche Wartungsarbeiten werden in einem AJA-ServiceCenter oder einem lizenzierten Betrieb vorgenommen.
¡Advertencia! No abra el chasis. El interior no contiene piezas reparables por el
usuario. El abrir el chasis anulará la garantía a menos que se lo haga en un centro
de servicio AJA o en un local autorizado.
Advertência! Não abra o chassi. Não há internamente nenhuma peça que permita
manutenção pelo usuário. Abrir o chassi anula a garantia, a menos que a abertura
seja realizada por uma central de serviços da AJA ou por um local autorizado.
Avvertenza! Non aprire lo chassis. All’interno non ci sono parti riparabili
dall’utente. L’apertura dello chassis invaliderà la garanzia se non viene effettuata
da un centro ufficiale o autorizzato AJA.
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Warranty and Liability Information
Limited Warranty on Hardware
AJA Video Systems, Inc. (AJA Video) warrants that the hardware product, not including
software components, will be free from defects in materials and workmanship for a
period of five years from the date of purchase. AJA Video provides a separate software
warranty as part of the license agreement applicable to software components.
If the Customer brings a valid claim under this limited warranty for a hardware product
(hereafter, a “product”) during the applicable warranty period, AJA Video will, at its sole
option and as the Customer’s sole remedy for breach of the above warranty, provide one
of the following remedies:
• Repair or facilitate the repair the product within a reasonable period of time, free of
charge for parts and labor.
• Replace the product with a direct replacement or with a product that performs
substantially the same function as the original product.
• Issue a refund of the original purchase price less depreciation to be determined
based on the age of the product at the time remedy is sought under this limited
warranty.
To obtain service under this warranty, the Customer must notify AJA Video of the defect
before expiration of the warranty period and make suitable arrangements for the
performance of service by contacting AJA Video support through the channels set forth
on the support contacts web page at https://www.aja.com/support. Except as stated,
the Customer shall bear all shipping, packing, insurance and other costs, excluding parts
and labor, to effectuate repair. Customer shall pack and ship the defective product to
a service center designated by AJA Video, with shipping charges prepaid. AJA Video
shall pay to return the product to Customer, but only if to a location within the country
in which the AJA Video service center is located. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY
RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE TERMS OF THIS PARAGRAPH MAY
NOT APPLY TO YOU.
Limitation of Liability
Under no circumstances shall AJA video BE LIABLE IN ANY WAY FOR ANY LOST,
CORRUPTED OR DESTROYED DATA, FOOTAGE OR WORK, OR FOR ANY OTHER INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, OR FOR ANY
THIRD PARTY CLAIM, IN CONNECTION WITH THE PRODUCT, WHETHER RESULTING
FROM DEFECTS IN THE PRODUCT, SOFTWARE OR HARDWARE FAILURE, OR ANY OTHER
CAUSE WHATSOEVER, EVEN IF AJA VIDEO HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. AJA VIDEO’S LIABILITY IN CONNECTION WITH THE PRODUCT SHALL
UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT.
The foregoing limitations apply even if any remedy set forth in this LIMITED WARRANTY
fails of its essential purpose. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
SOME OR ALL OF THE TERMS OF THIS PARAGRAPH MAY NOT APPLY TO YOU.
Governing Law and Language; Your Rights
This limited warranty is the only warranty provided by AJA Video on the hardware
product. It supersedes all prior or contemporaneous understandings regarding such
subject matter. No amendment to or modification of this warranty will be binding
unless in writing and signed by AJA Video. The laws of the State of California, USA will
govern this warranty and any dispute arising from it. Any translation of this Agreement is
intended for convenience and to meet local requirements and in the event of a dispute
between the English and any non-English versions, the English version of this warranty
will govern. This limited warranty gives you specific legal rights and you may have other
rights that vary from jurisdiction to jurisdiction, some of which are noted above.
Dante AV 4K-T and 4K-R Installation and Operation Manual v1.0 64 www.aja.com
Page 65
Index
Symbols
11 51
A
Advantages of IR-Over-IP 36
Advantages of Serial Control Over
IP 38
Advantages of USB Over IP 40
AJA Dante Audio Equipment 14
AJA Support 2
Already Familiar with Dante
Controller for Audio? 29
Applying Presets 43
Audio Input or Output IP 55
Audio Routing 35
Automatic Discovery 18
Automatic network configuration
18
Automatic Notification of Device
Errors 47
B
Base and Surface Mount Installation
12
C
Ca bling 13
Codec 55
Compatibility 6
Computer Configuration 49
Contacting AJA Support 2
Correct IP configuration 50
Create a Multicast 32, 33
D
Dante Applications for PC or Mac 46
Dante Audio 5
Dante AV 4K-R AJA Config Controls
26
Dante AV 4K-R Connectors 8
Dante AV 4K-R Rear Panel LEDs 11
Dante AV 4K-T AJA Config Controls
23
Dante AV 4K-T and Dante AV 4K-R
Front Panel LEDs 9
Dante AV 4K-T Connectors 7
Dante AV 4K-T Rear Panel LEDs 10
Dante AV Ultra 5
Dante Controller 46