AIRTHINGS AIRTHINGS VPOLLU Instructions

View series

Indoor air quality and radon monitors

User Manual

Version 1

24 February 2022

Congratulations on taking this important step toward living a healthier life.

By keeping track of your indoor air quality and/or radon levels, you can make healthier
decisions in the spaces where you spend most of your time. Increased productivity and
energy levels, better quality sleep, and resistance to illness are just a few of the benefits.
Lessening your exposure to radon will reduce your risk of lung cancer.

Your Airthings View device provides you with the information you need on the display, your
phone and the Airthings Dashboard. Or you can simply wave in front of the device for a
visual indication of your levels.

Breathe better, live better,
The Airthings team

GET IN TOUCH

For technical support or if you have any questions or comments that we did
not answer here, you can reach us the following ways:

Chat bubble on the airthings.com website

Visit our support forum help.airthings.com

WHAT'S IN THE BOX

Sleeve & hangtab x 1

External box x 1

Cable x 1

Regulatory booklet x 1

Batteries x 6

Silica bag x 1

3M sticker x 3

User manual x 1

Translucent sticker x 2

FEATURES AND CONTENT

1. Customizable display

2. Glow signal

3. Motion sensor

4. Air inlets

5. Battery compartment with 6 AA batteries (included)

6. USB cable port

7. Reset button

8. Individual serial number

9. Mounting bracket

10. One-time battery tab

VIEW SERIES SETUP

Step 1 - Download the

Airthings App

Step 2 - Setup

Download or update the
Airthings App from the Apple
App Store or Google Play Store
and create an account.

Pull the battery tab on the device
and follow the in-app instructions
to connect the device to your
smartphone and your WiFi. You
can also power your device
using the supplied USB cable.
There may be a firmware update
when you start the device.

Note: You can leave the batteries in when
powering over USB, but the batteries will not be
recharged. Your device will automatically swap
between battery power and USB power.

Step 3 - Placement

Your View device can be placed
wherever you want to measure
your air quality, such as your
night stand, on the wall in the
baby room, or on a shelf in the
living room. It should be kept
away from very dusty
environments, and performs
best if cleaned with a dry or
damp cloth once in a while. View
Plus and View Radon should be
kept out of damp environments
above 85% humidity to avoid
damage to the radon sensor.

Step 4 - Calibration

Some sensors will need time,
usually around a week, to
calibrate after power-up. See
more details in the product sheet
for your device.

The various sensors have
different sample rates (how often
it records a data point) and
accuracy. The radon sensor in
particular is built for long-term
monitoring. Although you can
read the early data samples,
they are likely to be inaccurate.

To mount your View on a wall:
Fix the mounting bracket to the
wall. Make sure you use
appropriate screws for your wall

Radon will often vary
significantly from day to day, and
even month to month. Buildings
can be diagnosed for radon by
measuring all living areas - e.g.,

type. Do not place it close to

vents or windows. Minimum 1

living rooms and bedrooms - for

at least one week. For a more

meter / 3 feet distance.

DAILY USE

accurate value, this should be
followed by a long-term
measurement (for at least 2
months) in the room with the
highest radon value.

Configurable Display

The display can be configured to show the sensor values you care most about.
Configuration is done in the Airthings Dashboard or App. The display will update up
to every 2.5 minutes, depending on the sensor sample interval and the sensors
shown on the display. It will sometimes flicker completely to refresh itself. This is
normal and does not mean your device is operating incorrectly.

Note: The calm tech, e-paper display does not require power to show an image. If your View device suddenly
loses power, for example if the USB connector is removed and there are no batteries in the compartment, then
the display will simply keep displaying whatever image it had when loss of power occurred. The display will
update as normal when power is restored to the product.

Using your View as a hub for other Airthings devices

When powered over USB, and connected to WiFi, your View device will act as a
SmartLink hub for other supported Airthings devices (Wave Mini, Wave Plus, Wave
Radon 2nd gen). This is a great way to keep all your Airthings devices continuously
connected and accessible. Use the Airthings App to select which Airthings devices
to link to your View.

Reset button

A short press of the reset button (for about half a second) will toggle through various
useful information on the display. Note that a short press will not reset the device.

A long press of the reset button will reset your device completely, reverting it back to
its factory state. This removes any locally stored personal data, such as your WiFi
password. It will not remove the device from your online account. When you hold
the reset button, a countdown will show up on the display letting you know when the
reset will take place. If you release the button before the countdown has finished,
the reset will be canceled.

Wave function

Wave in front of your device for a quick visual indication of your indoor air quality
levels. The glow signal will light up according to the overall air quality (green means
good, yellow means fair, and red means poor), and the display will change to show
any levels that are fair or poor.

For details on sensor thresholds go to help.airthings.com

Airthings App

Your app will update automatically as long as your device is connected to a WiFi
network. The Airthings App includes sensor values, historical graphs, and long and
short-term averages. Use the app to configure your View, set up notifications based
on sensor values, and more.

Airthings Dashboard

The Airthings web dashboard lets you view, customize and analyze the sensor data
from all of your devices at a glance. You’ll also have access to trends and advanced
analytics. Find out more at airthings.com/dashboard

Sensors

Read more about how to use and interpret the values reported by the sensors in
your View device here.

INTEGRATIONS

All Airthings View devices share data to your mobile device as well as the Airthings
Dashboard—a free online platform that provides quick access to view, customize and
analyze sensor data from multiple Airthings devices. Go to airthings.com/dashboard for
more info.

The Airthings View offers the possibility to use Amazon Alexa and Google Assistant to read
out your latest sensor measurements from any Airthings device that is connected via a Hub
or View product. Limitations to languages and regions apply. Please visit airthings.com for
the latest requirements and limitations.

The Airthings View also supports IFTTT, allowing users to create or access useful recipes
for their device to follow, and integrate with third-party products.

Sign up for our newsletter for the latest updates.

COMMON QUESTIONS AND
TROUBLESHOOTING

You can find answers to many common questions here: help.airthings.com

If you have other questions, you can contact the Airthings support team using the chat
bubble on our web page, in the app, or by sending an email to [e-mail]

TROUBLESHOOTING

CATEGORY PROBLEM / RESOLUTION

Adding to your
account

I can’t find my View device when trying to add it to my app.

Bluetooth must be enabled on your smartphone. For Android,
GPS location must be enabled for Bluetooth low energy to

function properly.

You are not close enough to the device or there is wireless
interference. Keep your phone less than 1m / 3 ft away from
the device and search for it again.
The device is already registered to another account.

I am unable to connect my View to WiFi.

Your View device is only able to connect to 2.4 GHz WiFi
networks. If you have a dual band router with both 2.4 GHz
and 5 GHz bands, make sure they have different names.
Also, make sure your router DNS settings are correct and that
you are connecting to your primary network.

Using your
View as a hub
for other
Airthings
devices

I don’t see my Wave device when linking it to the View.

Bluetooth must be enabled on your smartphone. For Android,
GPS location must be enabled for Bluetooth low energy to
function properly.
You are not close enough to the Wave device or there is
wireless interference. Keep your phone less than 1m / 3ft
away from the Wave device and search for the device again.
Exit the “Link device” screen and re-enter to try again.

I don’t see my other View device when linking it to the View.

A View device is only able to connect by WiFi, and cannot be
linked to an Airthings Hub, or another View device acting as a
hub.

I don’t see data coming from the Wave devices when linked to
my View.

Make sure the linking process was completed successfully in
the app.
The Wave device might be out of range. Move the device
close to the View for an hour and check if the App device
overview indicates a Hub connection by showing a signal
strength bar, then move the Wave back to its place and verify
signal strength in the app. If the connection stops again, you
might need to move the Hub to a different place.
Make sure your View is connected by WiFi. You can tell by
checking that data from the View is regularly updated in the
app.
Also, make sure it is powered by USB. Your View will stop its
hub functionality whenever it is only powered by batteries.

I set my View to the wrong region. What should I do?

Please contact customer support to have it manually reset.

After a region reset, any Wave devices must be unlinked and

the View unpaired from your account before starting the setup
over again.

Display My display is flickering at times

This is normal, and is an effect of the display technology
used.

My View is without power and batteries, but the display is still
showing.

This is normal, and is an effect of the display technology
used.

My display is showing different values than those shown in the
App.

The App can sometimes take longer to update than the
display, especially if the device is powered by batteries.

Noise from the
device

My View will sometimes make a slight fan noise, is this normal?

View Plus and View Pollution uses a particle sensor with a
small fan, which can sometimes be heard if held close to the
ear or in a particularly quiet room.

COMMON QUESTIONS

What is the range of the View when used as a hub?

The View will typically be able to reach linked Airthings devices anywhere in most homes.
Tests show that in most cases the range should be more than enough for a large family
home. Range may vary
depending on wall and floor materials, wireless interference, placement, and other factors.

How many devices can be connected to a View used as a hub?

The View can support up to 10 devices being connected to it.

What devices can be linked to the View when used as a hub?

The Wave Plus, Wave Mini and Wave Radon devices can be linked to your View.

Wave 1st gen (serial number 2900x) and other View devices cannot be linked to the View.

If you own multiple View devices, these will send data to your account in the Airthings

cloud over WiFi independently.

Can I retrieve data locally from the View?

This is unfortunately not possible. The data is encrypted in transit to the Airthings cloud and
is retrieved again through the Airthings Wave app or web dashboard at

https://dashboard.airthings.com.

Can I retrieve data over Bluetooth from the View, like I can with Wave devices?

No, View devices only support data transfer over WiFi. Bluetooth is only used for initial
setup and configuration.

How often will Wave devices send data through the View when used as a hub?

The Wave devices send in data every 5 minutes. Radon data (24 hour rolling average) is
sent every hour.

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Copyright Airthings ASA, 2022