Airmar WeatherCaster Table of Contents

file:///C|/Documents%20and%20Settings/mreedenauer/Desktop/64BitMachineInfo.htm

64 Bit Machine

Support

1/29/2010

Table of Contents

Introduction
Device Driver Installation
WeatherCaster
Appendix – Technical Information

_____________________________________________________________

Introduction

This file contains important information to support the use of Airmar® Device Drivers and
PC products on 64-bit machines.

Back to Top

_____________________________________________________________

Device Driver Installation

Problem:

Selection of “Install Drivers” option using the Airmar® supplied WeatherCaster™
Software CD ROM auto-run menu, results in error.

Cause:

The problem installing the Airmar® specific drivers (for use with Airmar® combiner,
converter and/or gateway), is that the CD does not contain the required installation
application for Microsoft® Windows® 64-bit machines.

Solution:

file:///C|/Documents%20and%20Settings/mreedenauer/Desktop/64BitMachineInfo.htm (1 of 3) [1/29/2010 2:46:55 PM]

file:///C|/Documents%20and%20Settings/mreedenauer/Desktop/64BitMachineInfo.htm

Until an automated method is provided, the following procedure may be used to
enable the user to install the appropriate drivers.

Obtain a the 64BitInstall.zip file from Airmar
Unzip the 64BitInstall.zip file into an empty folder

If zip file appears in file explorer format

Select all files
Drag all files to empty folder

Ensure that all folder structure contained within the zip file is maintained
Use Windows Explorer and navigate to the folder containing the files within
64BitInstall.zip
Right click on “InstallAirmarFTDI.bat”
Select run as administrator
Follow the WeatherCaster™ Software Guide instructions under “Installing the
Drivers” starting from “Copying the Device Drivers to the PC” section.

Back to Top

_____________________________________________________________

WeatherCaster

Problem:

WeatherCaster™ software is unable to see WeatherStation™ sensor (or other Airmar
sensor) data using Windows® Vista/Windows® 7 even though COM port is visible
(and selected).

Cause:

The problem with accessing the COM port is a privilege issue. To allow
WeatherCaster™ software to access the COM Port(s), the program (WeatherCaster.
exe) must be run as an administrator.

Solution:

A user with administration privileges must allow WeatherCaster™ software to run as
an administrator. The exact procedure is provided by the Help and Support provided
by Microsoft, but below is a synopsis to aid the user through the process.

Go to Program Files\AIRMAR\WeatherCaster\ (or wherever the program was
installed)

file:///C|/Documents%20and%20Settings/mreedenauer/Desktop/64BitMachineInfo.htm (2 of 3) [1/29/2010 2:46:55 PM]