Aiphone IS-SOFT User Manual

IS SERIES

Commercial & Security IP Video Intercom system

IS-SOFT

PC Master Station

OPERATION MANUAL

514426 A P0611YZ

GETTING STARTED APPENDIX

USING THE PC MASTER STATION

Thank you for selecting Aiphone for your communication and security needs. Please read this manual and the separate “SETTING MANUAL” carefully before setting and using the PC master station.

Please note that images and illustrations depicted in this manual may differ from the actual ones.

CONTENTS

INTRODUCTION .......................... 4

PRECAUTIONS ........................... 4

General precautions ..................... 4

Notes on using this product ........ 4

Notes on communication ............. 4

Notices ........................................... 4

GETTING STARTED ....................... 5

PART NAMES AND THEIR

Pan & Tilt ............................................15

■

Adjusting images ................................16

■

Transferring to another (PC)

master station ............................ 17

Communication transferring ...............17

■

Call transferring ..................................17

■

Door release ................................ 18

Using the PRIVACY function...... 18

While receiving a call ..........................18

■

To communicate with the caller ..........18

■

FUNCTIONS ................................ 5

Main window ................................. 5

Volume control window ................ 7

Dial keys window .......................... 7

Speed dial window ........................ 8

Play window .................................. 8

OUTLINE OF OPERATIONS ....... 9

Communication ............................. 9

Transferring ................................... 9

Paging .......................................... 10

Monitoring ................................... 10

Door release ................................ 10

USING THE PC MASTER STATION

RECEIVING AND ANSWERING A CALL ON THE PC MASTER

STATION .................................... 12

... 12

PERFORMING CALLING, MONITORING, PAGING AND CHIME PAGING ON THE PC

MASTER STATION .................... 19

Searching for a station, zone or

remote site .................................. 19

Searching for a station, zone or remote

site from the list ......................................21

Searching for a station or zone by

number using the dial keys ....................23

Searching for a station, zone or remote site from the placed call or

received call list ......................................24

Selecting a station, zone or remote site by using the speed dial

buttons ...................................................24

Calling another station

(direct voice call) ........................ 25

Monitoring ................................... 26

Monitoring ...........................................26

■

Scan-monitoring .................................26

■

Receiving a call ........................... 12

Answering a call ......................... 13

Communication in the hands-free

■

mode ..................................................13

Communication in the press-to-talk

■

mode ..................................................13

Viewing video images at a

video door station ....................... 15

Switching Zoom/Wide .........................15

■

Viewing video images at the

target station ............................... 26

Paging ......................................... 27

Chime paging ............................. 27

RECORDING ............................. 28

Auto recording ............................ 29

Manual recording ........................ 29

How to perform manual recording .....29

■

PLAY .......................................... 30

Playing recorded image

(and/or sound) ............................. 30

Deleting a recorded ﬁ le .............. 31

APPENDIX ..................................... 32

TECHNICAL PRECAUTIONS ... 32

AVAILABLE CHARACTER

LIST ........................................... 32

SPECIFICATIONS ..................... 32

PREPARATION

Connecting a headset or handset to the PC

To talk, listen, etc. by using the PC master station, connect a commercially available headset or handset to the PC on which the PC master station will run.

Headset

When a talk cannot be switched properly between you and the target side, adjust the microphone volume and/or speaker volume on the PC master station. If the adjustment is insufﬁ cient, also adjust volume on the headset or handset.

Handset

INTRODUCTION

The IS system is a video security communication system especially designed for applications in facilities such as ofﬁ ce buildings, factories, schools, hospitals, and prisons. This product is an application to be installed in a PC to use it as a PC master station in the IS system. The PC master station can be used almost as the same as other IP master stations adding some unique functions.

PRECAUTIONS

General precautions

1. For wiring, specify CAT5e straight cable.

2. Due to the environmental sound around the unit, it may hinder smooth communication, but this is not a malfunction.

3. The outline of video images displayed by video door station may differ from that of the actual person(s) or background, but this is not a malfunction.

4. Aiphone assumes no responsibility for corruption of saved information (such as changes to or deletion of saved information). Please be aware of this in advance.

5. Warm-color lighting shining on the door station may change the tint of the picture on the monitor.

Notes on using this product

Lip-sync is not performed for audio and video in the PC master

•

station. Depending on the network environment and computer, it may not be

•

useable. There are times when audio and video may be delayed in the PC

•

master station due to encoding, decoding, or the network. Depending on the network environment or the computer's

•

performance, operations may not be carried out normally, such as interrupted audio or video, and delayed frame rate decrease.

When operating PC master station in succession, the operation may

•

become invalid. The times for the system and the PC master station are not

•

synchronized. We recommend a 100BASE-TX wired LAN network.

•

Notes on communication

When communicating via the PC master station, use a commercially

•

available headset or commercially available handset to prevent feedback. When using a headset or handset, the call tone does not sound from the computer's speaker. Conﬁ rm the call by the headset (or handset) or the screen display.

During communication, if you speak before the other person

•

has ﬁ nished talking, your voice may not come through clearly. Communication will proceed smoothly if you wait until the other person has ﬁ nished before speaking.

If there are loud noises (such as children crying, music playing, or

•

strong winds) around the computer or the door station, the sound may break up and be difﬁ cult to hear.

A hands-free (VOX) system has been implemented for

•

communication. Even if you use a headset or handset with the PC master station, you cannot carry out simultaneous conversations. (Communication is not full duplex.)

The talk and call tone volumes vary depending on the PC master

•

station settings, computer settings, and headset or handset volume. Pay careful attention to the volume when monitoring or talking.

Notices

We will under no conditions be liable for damage that occurs due

•

to failures in network equipment; failures due to internet providers and cell phone companies; failures such as disconnected lines and other losses in communication, which render it impossible to provide this service or in any way delay this service due to causes outside of our responsibility; or if an error or missing data occurs during transmission.

We will under no conditions be liable for damage caused if a

•

customer's password or transmitted information are leaked through bugging or unlawful computer access over Internet communication.

We will under no conditions be liable for damage that occurs due

•

to the inability to communicate due to malfunctions, problems, or operational errors in this product.

We will under no conditions be liable for any damages or losses

•

Copying a part of or this entire manual without prior permission from Aiphone Co., Ltd. is strictly forbidden.

Please note that images depicted in this manual may differ from the

•

actual images. Please note that this manual may be revised or changed without

•

prior notice. Please note that product speciﬁ cations may be changed for the sake

•

of improvement without prior notice. Please be aware that it is the customer's responsibility to ensure that

•

their computer is secure. We will under no conditions be liable for security failures.

This system is not intended for life support or crime prevention. It is

•

just a supplementary means of conveying information. Aiphone will under no conditions be liable for loss of life or property which occurs while the system is being operated.

When the PC master station is initialized, all the registrations are

•

returned to factory default settings. Follow the setup procedure for the PC master station again.

GETTING STARTED

PART NAMES AND THEIR FUNCTIONS

NOTE:

Conﬁ rm the icon (→ “SETTING MANUAL”)

Main window

Video display area

Displays station type images and images from a video door station.

Status display icons

(Refer to the next page for details.)

Video x1, x2, x3 buttons

Change the size of the main window. * “x3” may not

appear depending on the PC.

on the task bar at the bottom-right of the PC screen is blue. If the icon is gray, the settings have not been made correctly.

Time and date display

Displays the time and date.

ADD/RMV (Add/Remove) button (→P. 21)

Adds or removes stations and/or zones in the list.

Minimize button

Minimizes the main window.

Close button

Closes the PC main window.

Message area

Displays the number(s) (or name(s)) of the selected station(s), zone(s) or remote site, and the station number of this PC master station.

List page no.

When the list of stations, zones and/or remote sites, or setting items consist of two or more pages, the current page no. is shown here.

List area

The list of the stations, zones and/ or remote sites you searched for is shown here. Stations, zones and/or remote sites are displayed either by number and/or name depending on the setting in the Setting window.

GETTING STARTED APPENDIX

USING THE PC MASTER STATION

PRIVACY button (→P. 18)

Click so that the button lights up to turn on the privacy function.

TRANSFER button (→P. 17)

Click so that the button lights up to transfer a call to another master station, etc.

Record/Stop button (→P. 29)

Records the displayed image on the PC.

Play window button (→P. 30)

Opens the Play window.

Door release button (→P. 18)

Click so that the button lights up to unlock the door connected to the received door station.

ADJUST button (→P. 16)

Click so that the button lights up to adjust the image on the video display area when it is hard to see in the daytime or darkness.

MONITOR button (→P. 26)

Click to monitor the selected station or start scan-monitoring.

OFF button (→P. 13)

Click to ﬁ nish communication, monitoring or calling.

TALK button (→P. 13)

Click to answer a call or call the selected station.

(Pan & Tilt control button) (→P. 15)

Moves the images on the video display area from right to left or up and down.

BACK button

Returns to the previous status.

Volume control window button (→P. 7)

Opens the Volume control window.

Dial keys window button (→P. 21)

Opens the Dial keys window.

Speed dial window button (→P. 24)

Opens the Speed dial window.

SETTING button

Opens the Setting window. (Refer to the SETTING MANUAL for details.)

LIST button (→P. 20)

Click to display the registered stations, zones or remote sites in the list area.

(ZOOM/WIDE button) (→P. 15)

Switches the display mode between zoom and wide. (This button is also used for determining the selection.)

Status display icons

The following icons are displayed here depending on the status of the PC master station.

The color of an icon changes according to the priority level.*

Normal: green Priority: yellow Urgent: red

List of the mainly-used icons

Icons The status when the icon appears

Appears while talking to the target station, being called from another (PC) master station, etc.

Appears while being called.

Appears when paging. Appears when the microphone volume is set to OFF, or

the PRIVACY function is activated. Appears while transferring is suspended. Appears while receiving a call from a station transferred

by another one. * This icon also appears on the station that performs

transferring.

Appears while searching for a station, zone or remote site.

Appears while monitoring.

Appears during scan-monitoring.

Appears when an error message is displayed.

Appears while performing chime paging. Shows it is a waiting time for shifting to the next

performance, etc.

Displaying call and/or (chime) paging record and reception record

Call and/or (chime) paging record and reception record can be displayed on the monitor for each up to 20 items.

When no answer was returned to an incoming call from this PC master station, it is displayed in the reception record list. In the records, unanswered incoming calls are marked with

(outlined in yellow) or

☆

: Unanswered calls that have not been conﬁ rmed on the



list yet

: Unanswered calls that have already been conﬁ rmed on

☆

the list

NOTES:

•

The calls that are not received at the PC master station are not recorded. (A PC master station cannot receive two or more calls at a time.)

•

The record of unanswered incoming calls can also be automatically displayed by the setting in the Setting window. (→“SETTING MANUAL”)

•

The reception of chime is not recorded.

•

A monitoring operation is not recorded. If monitoring is shifted to talking, it will be recorded.

How to select items in the list area

1. Highlight the desired item by clicking repeatedly, or pointing to it with the cursor.

2. Double-click the highlighted item with the cursor to go on to the next selection list.

* If there is no additional selection list, perform the

corresponding action (calling, monitoring, paging, etc.).

This manual mainly describes operation methods by using

You can also use the cursor if you prefer.

Volume control window

Minimize button

Minimizes the Volume control window.

Close button

Closes the Volume control window.

Microphone volume adjusting slider

Audio transmit level indicator

Shows the volume level of talking sound. * Adjust the volume so that the level

does not reach the red zone of the indicator.

Tone volume adjusting slider

Speaker volume adjusting slider

NOTE:

Sudden rise of the tone volume and speaker volume may damage your eardrum(s). Be sure to lower the volume ﬁ rst, and then rise the volume little by little to adjust it.

Dial keys window

Minimize button

Minimizes the Dial keys window.

GETTING STARTED APPENDIX

USING THE PC MASTER STATION

Close button

Closes the Dial keys window.

Dial keys (→P. 21)

Used to enter the number or name of a station or zone you want to search for.

Speed dial window

Minimize button

Minimizes the Speed dial window.

Play window

Close button

Closes the Speed dial window.

Speed dial buttons (→P. 24)

Register stations, zones and/or remote sites you call or select frequently to each of these buttons. You can select a station, zone or remote site simply by clicking the corresponding button.

(→P. 30-31)

Station Select tab

Selects the target station type or remote site for searching for recorded ﬁ les.

Start Date selection tab (and calendar)

Designates the start date of the period of time to search for ﬁ les recorded in the period.

Prior ﬁ le button

Displays the previous ﬁ les in the ﬁ le display area.

Stop button

Stops play.

End Date selection tab (and calendar)

Designates the end date of the period of time.

Minimize button

Minimizes the Play window.

Close button

Closes the Play window.

File display area

Displays the recorded ﬁ les here.

Delete button

Deletes the selected ﬁ le.

Next ﬁ le button

Displays the next ﬁ les in the ﬁ le display area.

Fast forward button

Fast-forwards play.

Slow button

Makes play in slow motion.

Play button

Plays a selected ﬁ le.

Pause button

Temporarily stops play.

OUTLINE OF OPERATIONS

The following describes the outline of operations you can perform with a PC master station.

Communication

On a sub station (door station or room sub station), you can call up to 20 preset (PC) master stations in your site at the same time.

•

Or you can call up to19 (PC) master stations in your site and a remote site (up to 20 (PC) master stations at the remote site). On a PC master station, the communication method can be selected from the hands-free mode or the press-to-talk mode.

•

(→P. 13)

You can also communicate with a remote site (a pilot station registered in the site).

•

Hands-free

Press-to-talk

Click and hold the (TALK) button.

Door station

Room sub station

PC master station

Communication

Master stationPC master station

Transferring

When communicating with a received call on a PC master station, you can transfer it to another (PC) master station in your site. (→P. 17)

GETTING STARTED APPENDIX

USING THE PC MASTER STATION

PC master station

Door station

You can also make a transfer setting for transferring calls to a designated (PC) master station automatically.

For a call from another (PC) master station, you can transfer it only when you are communicating with it (not to the remote site).

You can also transfer a call to a remote site. (However, you cannot transfer a call received from a remote site to another remote

Room sub station

Call

PC master station

Transfer

Master station

site.)

Paging

On a PC master station, you can initiate paging or chime paging to the selected zone(s). All the stations previously registered to the zone(s) receive the paging or chime. (→P. 27)

You can also call another (PC) master station or a sub station individually by direct voice call. The receiver can reply in the handsfree mode.

You can also make paging or chime paging to the registered external speaker(s).

You can also make paging or chime paging to a speciﬁ ed zone in a remote site when the site has chime sources. (When the site does not have a central control unit, the chime paging does not initiate.)

Room sub stations

Master stations

PC master station

Paging or chime paging

PC master stations

Door stations

Monitoring

On a (PC) master station, you can monitor a sub station in your site. You can also initiate the scan-monitoring (monitoring multiple preset stations sequentially). For an audio door station or room sub station, you can monitor sounds only. (→P. 26)

You cannot monitor or scan-monitor a remote site.

PC master station

Monitoring

Door station (video) Door station (audio)

Room sub station

+ 23 hidden pages