Thank you for selecting Aiphone for your communication and security needs. Please read this manual and the separate “SETTING
MANUAL” carefully before setting and using this system.
*
Please make sure to read this manual for safe and correct use of the system, and keep it in a safe place for future reference.
Please note that images and illustrations depicted in this manual may differ from the actual ones.
LIST ........................................... 40
SPECIFICATIONS ..................... 41
WARRANTY ............................... 44
3
INTRODUCTION
The IS system is a commercial and security video intercom system especially designed for applications in facilities such as offi ce
buildings, factories, schools, hospitals, and prisons. Installed separately from conventional general-purpose internal communications
systems, the IS system can be used as a video door entry system, emergency announcement system, rescue assistance system,
urgent call system, public announcement system, and access control system.
PRECAUTIONS
General Prohibitions Prohibition to Dismantle the Unit Prohibition on Subjecting the Unit to Water
General Precautions
WARNING
Negligence could result in death or serious injury.
1. Do not dismantle or alter the unit. Fire or electric shock could
result.
2. Keep the unit away from water or any other liquid.
Fire or electric shock could result.
3. High voltage is present internally. Do not open the case.
Electric shock could result.
4. Do not connect any non-specifi ed power source to the +, -
terminals. Also, do not install two power supplies in parallel to a
single input. Fire or damage to the unit could result.
5. Do not connect any terminal on the unit to an AC power line.
Fire or electric shock could result.
6. Do not use power supply with a voltage other than specifi ed.
Fire or electric shock could result.
7. Do not put any metal or fl ammable material into the unit
through the openings. Fire, electric shock, or unit trouble could
result.
8. The unit is not explosion-proof. Do not install or use near gases
or fl ammable materials. Fire or explosion could result.
9. Existing wiring such as chime wiring, etc. may contain high
voltage AC electricity. Damage to the unit or electric shock
could result. Wiring and installation should be done by a
qualifi ed technician.
7. Do not install the unit in any of the following locations. Fire,
electric shock, or unit trouble could result.
Places under direct sunlight or places near heating *
equipment that varies in temperature.
Places subject to dust, oil, chemicals, hydrogen sulfi de (hot *
spring).
Places subject to moisture and humidity extremes, such as *
bathrooms, cellars, greenhouses, etc.
Places where the temperature is quite low, such as inside a *
refrigerated area or in front of an air conditioner.
Places subject to steam or smoke (near heating or cooking *
surfaces).
Where noise generating devices such as dimmer switches or *
inverter electrical appliances are closeby.
Locations subject to frequent vibration or impact.*
8. Do not put high pressure on the LCD. If fractured, injury could
result.
9. If the LCD is punctured, do not allow contact with the liquid
crystal inside. Infl ammation could result. If necessary, gargle
your mouth and clean your eyes or skin with clear water for at
least 15 minutes, and consult your doctor.
10. Do not use the handset when you perform a call test or check
the chime volume, otherwise it may cause damage to your ear.
Be sure to use the built-in speaker.
11. Be sure to perform a call test or check the chime volume with
the handset on the hook. If you operate the hook switch with
the handset on your ear, a sudden call etc. may arrive causing
damage to your ear.
CAUTION
Negligence could result in injury to people or damage to property.
1. Do not install or make any wire terminations while power
supply is plugged in. It can cause electrical shock or damage to
the unit.
2. When mounting the unit on a wall, install the unit in a
convenient location, but not where it could be jarred or
bumped. Injury could result.
3. Before turning on power, make sure wires are not crossed or
shorted. If not, fi re or electric shock could result.
4. For power supply, use Aiphone power supply model or model
specifi ed for use with system. If non-specifi ed product is used, fi re or malfunction could result.
5. On products with ground terminals, connect to an earth ground.
Fire or malfunction could result.
6. Do not put anything on the unit or cover the unit with cloth, etc.
Fire or unit trouble could result.
4
GENERAL PRECAUTIONS
1. Keep the unit more than 1m (3.3') away from radio or TV set.
2. Keep the intercom wires more than 30cm (12'') away from AC
100-240V wiring. AC induced noise and/or unit malfunction could
result.
3. Install the unit in an area that will be accessible for future
inspections, repairs, and maintenance.
4. As to other manufacturer’s devices (such as sensor, detectors,
door releases) used with this system, comply with the
Specifi cations and Warranty conditions that the manufacturers or
venders present.
5. If the unit is down or does not operate properly, unplug the power
supply or turn off the POWER switches.
6. When wall-mounted, the top of the unit may darken and sooty.
This does not indicate a malfunction.
7. The unit case may become a warm with use, but this is not a unit
malfunction.
8. If it is used close to a cellular phone, the unit may malfunction.
9. The unit can be damaged if dropped. Handle with care.
10. The unit becomes inoperative during power failure.
11. In areas where broadcasting station antennas are close by, the
intercom system may be affected by radio frequency interference.
12. All the units, except for door station, is designed for indoor use
only. Do not use outdoors.
13. This product, being a control unit of door release, should not be
used as a crime prevention device.
14. It must be noted in advance that the LCD panel, though
manufactured with very high precision techniques, inevitably will
have a very small portion of its picture elements always lit or not lit
at all. This is not considered a unit malfunction.
15. Door station is weather-resistant, but do not spray high-pressure
water. Unit trouble could result.
16. Due to the environmental sound around the unit, it may hinder
smooth communication, but this is not a malfunction.
17. Refrain from using the color monitor station in sunlit areas.
18. At night, due to reduced lighting on the object, the monitor sees
more noise and the face becomes more diffi cult to see, but this is
not malfunction.
19. For the hands-free communication:
If you stand too far away, it may be diffi cult for the other person to
hear the communication.
20. If there are loud noises around the unit (such as music playing or
children crying), the sound may break up and be diffi cult to hear.
21. During communication, if you speak before the other person
has fi nished talking, your voice may not come through clearly.
Communication will proceed smoothly if you wait until the other
person has fi nished before speaking.
22. At a gate or porch illuminated by a fl uorescent lamp, the picture
may vary, but this is not a malfunction.
23. The outline of video images displayed by video door station may
differ from that of the actual person(s) or background, but this is
not a malfunction.
24. If the screen of a video door station freezes during wintertime, the
picture may become diffi cult to see or the call button (including the
call button of audio door station) may not move, but this is not a
malfunction.
25. Aiphone assumes no responsibility for corruption of saved
information (such as changes to or deletion of saved information).
Please be aware of this in advance.
26. Warm-color lighting shining on the video door station may change
the tint of the picture on the monitor.
27. When outside temperature lowers sharply after rainfall, etc., the
inside of the camera may fog up slightly, causing a blurry picture,
but this is not a malfunction. Normal operation will be restored
when moisture evaporates.
28. When talking continuously, the talking may be interrupted by the
noise cut function because the continuous talk is regarded as a
noise, but this is not a malfunction.
29. During monitoring, the noise cut function does not work for making
outside sounds easy to hear, so the noise may be heard louder
than during communication.
30. When the unit's screen is illuminated with strong light, the image
looks white or silhouetted. But this is not a unit trouble.
Notes on using this system
Depending on the network environment and computer, it may not be
•
useable.
You need to set the ID/password to access the web server when
•
changing the system settings or doing the system maintenance.
The system administrator must keep the ID/password without fail. If
you forget the ID/password, you must initialize the unit, thus all the
setting contents return to default.
The ID/Password to access the web server for setting the system
•
is the customer's responsibility. Make sure you set a password that
cannot be easily guessed by a third party. We recommend that you
change the ID/Password on a regular basis.
You may not be able to operate stations while updating the System
•
settings by using a PC.
If communications are congested or multiple video door stations are
•
used for call or communication within the system, the frame rate may
be degraded or communications may be interrupted.
You can also refer to our web site at http://www.aiphone.net/ for
•
some parts of the instructions for this system.
If you are experiencing diffi culties in the use of the system,
•
please check our web site at http://www.aiphone.net/.
Notices
We will under no conditions be liable for damage that occurs due
•
to failures in network equipment; failures due to internet providers
and cell phone companies; failures such as disconnected lines and
other losses in communication, which render it impossible to provide
this service or in any way delay this service due to causes outside
of our responsibility; or if an error or missing data occurs during
transmission.
We will under no conditions be liable for damage caused if a
•
customer's password or transmitted information are leaked through
bugging or unlawful computer access over Internet communication.
We will under no conditions be liable for damage that occurs due
•
to the inability to communicate due to malfunctions, problems, or
operational errors in this product.
We will under no conditions be liable for any damages or losses
•
resulting from this product's contents or specifi cations.
This manual was created by Aiphone Co., Ltd., all rights reserved.
•
Copying a part of or this entire manual without prior permission from
Aiphone Co., Ltd. is strictly forbidden.
Please note that images and illustrations depicted in this manual
•
may differ from the actual ones.
Please note that this manual may be revised or changed without
•
prior notice.
Please note that product specifi cations may be changed for the sake
•
of improvement without prior notice.
Please be aware that it is the customer's responsibility to ensure that
•
their computer is secure. We will under no conditions be liable for
security failures.
This system is not intended for life support or crime prevention. It is
•
just a supplementary means of conveying information. Aiphone will
under no conditions be liable for loss of life or property which occurs
while the system is being operated.
This system is not intended for preventing physical injury, accidents
•
caused by disasters and property damage.
When the web server is rebooted, all the registrations are returned
•
to the settings that were made last time. Please make the settings
again.
5
GETTING STARTED
PART NAMES
Color monitor master station
Color monitor master station (IS-MV)
Color monitor IP master station (IS-IPMV)
Control panel
■
Handset (→P. 23)
TRANSFER button <
and LED (red) (→P. 26)
Press to transfer a call (or
communication) to another master
station or a remote site.
PRIVACY button <
LED (red) (→P. 27)
Press to turn on the PRIVACY function.
Hook switch
TRANSFER
PRIVACY
> and
Speaker
Call tones and communication
sounds are heard from this.
>
Color LCD monitor
See the next page
for details.
Status LED
Indicates the current status of the
master station by lighting up or
blinking in red (while initializing
the system, being called,
communicating, etc.).
* This may blink when you do not
answer a call, though it is not a
failure.
Name card and name plate
Write down the names of stations,
zones, remote sites, etc. registered
to the speed dial buttons on
the card and set it under the
transparent name plate.
Speed dial buttons (1 to 6)
(numbered beginning at the top)
(→P. 34)
Register stations, zones and/
or remote sites you call or select
frequently to each of these buttons.
You can select a station, zone or
remote site simply by pressing the
corresponding button.
Reset button
(under the name card)
Press to reset the master
station.
* Do not touch this button.
(red)
LIST button <
Press to display the list of the
registered stations, zones or
remote sites.
SETTING button <
Press to display the setting items.
Dial keys (→P. 30)
Used to enter the number or
name of a station or zone you
want to search for.
MONITOR button <
Press to monitor the selected sub station or
start scan-monitoring.
TALK button <
Press to answer a call or call the
selected station.
Transmit LED
Lights up in red while you are talking to the target station,
and turns off while you are hearing the sound at the target
station or no communication is made.
LIST
TALK
(red)
> (→P. 29)
SETTING
MONITOR
> (→P. 22)
(→P. 22)
> (→P. 16)
> (→P. 36)
Microphone
Sends sounds from the master
station to other stations.
OFF button <
Press to fi nish communication,
monitoring or calling.
ADJUST button <
Adjusts the image on the monitor when it is hard
to see in the daytime or darkness.
ZOOM/WIDE button <
Switches the display mode between zoom and
wide.
(Pan & Tilt control button) (→P. 24)
Moves the image on the monitor from right
to left or up and down.
Door release button <
Press to unlock the door connected to
the received sub station.
ADJUST
ZOOM/WIDE
OFF
> (→P. 25)
> (→P. 27)
> (→P. 22)
> (→P. 24)
* The notation in < > is used for operational description in this manual.
6
Monitor
■
Display item examples
List of stations, zones and/or remote sites (→P. 30)
The list of the stations, zones and/or remote sites you searched for is shown
here. Stations, zones and/or remote sites are displayed either by number and/
or name depending on the setting on the "INITIAL SETTING".
“NOT AVAILABLE” appears in the list when a corresponding station, zone or *
remote site is not detected.
List page no. (→P. 17)
When the list of stations, zones and/or remote sites, or setting
items consists of two or more pages, the current page no. is
shown here.
Information display (→"USING THE SYSTEM")
Displays the name (or number) of selected or calling station,
operation method, etc.
Function buttons
The function buttons are also enabled when the
function indicators just above the buttons are
displayed.
The function name on an indicator may differ *
from the name of the corresponding button. In
that case, the button operates as the function
of the indicator.
Function indicators
The indicators differ depending on the
display mode.
These are not touch panel keys.*
Status display icons
The following icons are displayed here depending on the status of the
master station.
The color of an icon changes according to the priority level.*
Normal: green
Priority: yellow
Urgent: red
IconsThe status when the icon appears
Appears while talking to the target station, being called
from another master station, etc.
Appears while being called.
Appears while being called from two or more sub
stations. (For example, “002” on the fi gure shows that 2
calls are coming in at the same time.)
* There is a case that “001” appears on the icon when
being called from a station while talking to another.
* This icon will not be displayed on an IP master station
(IS-IPMV).
Appears when paging.
Appears when the image on the monitor is adjusted by
pressing the
Appears while the door release is activated by pressing
the door release button.
Appears when the microphone volume is set to OFF, or
the PRIVACY function is activated.
Appears while transferring is suspended.
Appears while receiving a call from a station transferred
by another one.
* This icon also appears on the station that performs
transferring.
Appears while searching for a station, zone or remote
site.
Appears while monitoring.
Appears during scan-monitoring.
Appears when an error message is displayed.
Appears when a setting screen is displayed.
Appears while performing chime paging.
Appears when the microphone volume is set to ON.
Shows it is a waiting time for shifting to the next
performance, etc.
ADJUST
button.
GETTING STARTEDUSING THE SYSTEMAPPENDIX
SETTING AND ADJUSTMENT
NOTE:
The above display example differs from the actual one.
7
Display examples
[Standby mode]
*
The monitor with no display (black) may also be in the
standby mode.
Date, time, station no. and name of this master station
Key map for selecting the search items
[When talking with a door station]
Station no. and name (or remote site no. and name) of the
target station or calling station
[When called from a room sub station]
Station no. and name (or remote site no. and name) of
the calling station
The calling station type image(or remote site symbol image)
If the target station or calling station is an audio door
station, room sub station or master station, no video
image is displayed.
Displaying call and/or (chime) paging record and
reception record
Call and/or (chime) paging record and reception record can be
displayed on the monitor for each up to 20 items.
If the target station or calling station is a video door
station, the video image at the station is displayed.
*
When no answer was returned to an incoming call from this
master station, it is displayed in the reception record list.
In the records, unanswered incoming calls are marked with
(outlined in yellow) or
☆
: Unanswered calls that have not been confi rmed on the
.
list yet
: Unanswered calls that have already been confi rmed on
☆
the list
NOTES:
•
The calls that are not received at the master station are not
recorded. (An IS-IPMV cannot receive two or more calls at a
time.)
•
The record of unanswered incoming calls can also be automatically
displayed by the setting on the “INITIAL SETTING”. (→P. 18)
•
The reception of chime is not recorded.
•
A monitoring operation is not recorded. If monitoring is shifted to
talking, it will be recorded.
8
Vandal-resistant door station
Vandal-resistant video door station (IS-DV)
IP vandal-resistant video door station (IS-IPDV)
(surface-mount)
White light LED
Lights up automatically when a call
operation is made on this unit at night.
Name plate (with backlight)
Write down a name on the plate. The backlight is
always lit while the power is on to make a visitor
confi rm the name even at night.
Vandal-resistant video door station (IS-DVF)
IP vandal-resistant video door station (IS-IPDVF)
(fl ush-mount)
Camera (→P. 24)
Captures images to display on the monitor of the master
station.
Microphone
Sends sounds from the door station to the master station.
Speaker
Outputs sounds from the master station.
Status LED (red/orange/green)
Indicates the current status (calling, talking, etc.) of this
station by color.
e.g.) Lights up in orange in the standby mode.
Call button (→P. 21)
Calls the preset master stations.
Water escape holes
These are for discharging rain water inside the unit.
Do not obstruct these holes.
GETTING STARTEDUSING THE SYSTEMAPPENDIX
SETTING AND ADJUSTMENT
Vandal-resistant audio door
station (fl ush-mount) (IS-SS)
Camera
Microphone
White light LED
Speaker
Name plate (with backlight)
Call button
Status LED (red/orange/green)
Microphone
Speaker
Call button
9
Room sub station
Room sub station (IS-RS)
Handset (→P. 21)
Hook switch
(Front)
Speaker
Outputs sounds from the master station.
Call button (→P. 21)
Calls the preset master stations.
Transmit LED (red)
Lights up in red while your voice is heard at the target
station, and turns off while you are hearing the sound
from the target station or no communication is made.
CALL/TALK LED (red)
Lights up or fl ashes on and off in red when calling,
receiving a call, paging or chime paging.
Microphone
Sends sounds at the room sub station to the master
station.
(Side)
Receive (speaker) volume control (0-10)
Adjusts the receiving sound volume of the speaker.
Receive (handset) volume control (0-10)
Adjusts the receiving sound volume of the handset.
10
OUTLINE OF OPERATIONS
Communication,
transferring,
paging, door
release, etc.
Communication,
transferring,
paging, door
release, etc.
Communication,
transferring, paging,
monitoring, door
release, etc.
This manual mainly describes the following operations.
•
Operations you can do within a site (communication, transferring, paging, monitoring, door release, etc.)
•
Operations you can do between sites (communication, transferring, paging, door release, etc.)
•
Telephone operations and other telephone-related operations (North America only)
Telephone
Site 1
PSTN / private line (North America only)
Internet / WAN
Communication,
transferring,
paging, door
release, etc.
Standard (IP) systemStandard (IP) system
Site 2Site 32
IP
: Control offi ce, etc.
Site 3
Site 4
GETTING STARTEDUSING THE SYSTEMAPPENDIX
PBX telephone
LAN (IP network)
IPIP
IS-IPC
Building E
IS-RCU
Local system
The pilot station or zone that receives a
call, paging, etc. from a remote site.
IP
IP unit
IP
IS-IPC
IS-CCU
IS-RCUIS-RCUIS-SCUIS-SCU
Building A
PBX telephone
LAN (IP network)
Building B
Communication,
transferring, paging,
monitoring, door
release, etc.
IPIPIPIPIPIP
Communication,
transferring,
paging, door
release, etc.
IS-IPC
IS-CCU
IS-RCU
Building CBuilding D
NOTES:
•
The arrows in the fi gure above show examples of operations.
•
For the available functions and operations in a local system, refer to the “OPERATION MANUAL” for the local system.
•
For operating a PC master station (IS-SOFT), refer to the “OPERATION MANUAL” for the PC master station.
•
You can communicate with the pilot station or page the pilot zone registered in a remote site. You cannot select a desired station or zone in a
remote site.
•
Depending on the system confi guration of a remote site, some operations to the site may be disabled.
•
A call or talk may not be possible when the communication path is fully occupied.
•
Video images at the target video door station may not appear on the monitor when the video path is fully occupied even though a call or talk is
possible.
SETTING AND ADJUSTMENT
11
Communication
On a sub station (door station or room sub station), you can call up to 20 preset master stations in your site at the same time. Or
•
you can call up to 19 master stations in your site and a remote site (up to 20 master stations at the remote site).
On a master station (IS-MV), you can select a call from the list of incoming calls and answer it.
•
On a master station, the communication method can be selected from the hands-free mode, the press-to-talk mode, or using the
•
handset.
(→P. 22)
You can also communicate with a remote site (the pilot station registered in the site).
•
Hands-free
Press-to-talk
Using the handset
Operation
Calling
Communication
Possible
✓
:
Door station
In your site
(standard (IP)
system)
✓✓✓
✓✓✓
Room sub station
or
Target
In a remote site
(standard (IP)
system)
Communication
In a remote site
(network direct
system)
Master station
Communication
Master station
Transferring
When communicating with a received call on a master station, you can transfer it to another master station in your site. (→P. 26)
Door station
*
You can also make a transfer setting for transferring calls to a designated master station automatically.
*
For a call from another master station, you can transfer it when you are communicating with it (not to the remote site).
*
You can also transfer a call to a remote site. (However, you cannot transfer a call received from a remote site to another remote
Room sub station
or
Call
Master station
Master station
Transfer
site.)
*
You cannot transfer a communication to a remote site.
Target
Operation
Communication transferring
Call transferring (automatic)
Scheduled call transferring (automatic)
Possible — : Impossible
✓
:
In your site
(standard (IP) system)
✓
✓✓✓
✓✓✓
In a remote site
(standard (IP) system)
——
In a remote site
(network direct system)
12
Paging
On a master station, you can initiate paging or chime paging to the selected zone(s). All the stations previously registered to the
zone(s) receive the paging or chime. (→P. 37)
*
You can also call another master station or a sub station in your site individually by direct voice call. The receiver can reply in the
hands-free mode.
*
You can also make paging or chime paging to the registered external speaker(s).
*
You can also make paging to the pilot zone in a remote site, or chime paging to the pilot zone in a remote site when the site has
chime sources. (The chime paging does not commence when the site does not have a central control unit.)
Room sub stations
Master station
Paging or chime paging
Target
Operation
Paging
Chime paging
Scheduled chime paging (automatic)
Possible — : Impossible
✓
:
In your site
(standard (IP) system)
✓✓✓
✓✓
✓
In a remote site
(standard (IP) system)
——
In a remote site
(network direct system)
Monitoring
On a master station, you can monitor a sub station in your site.
You can also initiate the scan-monitoring (monitoring multiple preset stations sequentially).
For an audio door station or room sub station, you can monitor sounds only.
(→P. 36)
*
You cannot monitor or scan-monitor a remote site.
Master stations
Door stations
—
GETTING STARTEDUSING THE SYSTEMAPPENDIX
SETTING AND ADJUSTMENT
Master station
Operation
Monitoring
Scan-monitoring
Possible — : Impossible
✓
:
In your site
(standard (IP) system)
✓
✓
Monitoring
Target
In a remote site
(standard (IP) system)
——
——
Door station (video)Door station (audio)
or
In a remote site
(network direct system)
Room sub station
or
13
Door release
On a master station, you can unlock the door associated with a sub station call in which a door release device is connected.
(→P. 27)
*
You can also unlock the door (door release device) connected to a sub station in a remote site depending on the setting.
Room sub station
or
Door release
Target
Call
In a remote site
(network direct system)
Operation
Door release
Possible
✓
:
Electric door strikeMaster station
In your site
(standard (IP) system)
✓✓✓
Door station
In a remote site
(standard (IP) system)
NOTE:
If the door station does not have a camera, you cannot view the image of the visitor. Confi rm the visitor securely.
Communicating and operating the system with telephone (North America only)
The following are possible with telephone:
Receiving a call transferred from a sub station (other than IS-IPDV and IS-IPDVF)
•
Communication
•
Door release
•
Chime paging
•
14
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