AEG-Electrolux Z2969, Z2950 User Manual

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Page 1

Z2950-Z2969 Series

OWNER’S GUIDE

Upright Vacuum Cleaner

Household Type

In the unlikely event you experience any

problems with this product, rather than taking it

back to the shop, please telephone the

ELECTROLUX CUSTOMER HELPLINE

08445 614614

This does not affect your statutory rights

Calls to this number will be charged at 5p per minute at all times from a BT Landline

www.electrolux.co.uk

Printed in China PN71053

Page 2

Where to Find Important Vacuum Information

Please Retain

Record the model, type and serial number below.

Date of Purchase____________ (keep your receipt)

Model & Type______________________________

Serial Number_____________________________

This information is located on the rating plate on the lower back side of the vacuum.

Before You Start Your Vacuum Cleaner

Refer to Quick Start Guide for assembly and use. This Owner’s Guide provides

important instructions to prolong the life of your Electrolux vacuum cleaner.

Inspection

Carefully unpack and inspect your new Electrolux vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Electrolux

Customer HELPLINE 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline.

Table of Contents

Important Safeguards

How to Identify Parts of Vacuum Cleaner

Filter Maintenance Schedule

Filter screen, foam lter, lter frame and HEPA lter.

How to Use Accessories

Telescopic self-cleaning duster, crevice tool, extension wand, dusting brush, Turbo Brush and stair hose.

How to Maintain Your Vacuum Cleaner

Maintain brush roll, and replace ZE090 brush roll belt.

How to Clear a Blockage

Hose blockages.

Thermal Cut-Off and Problem Solving

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

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Follow caution information wherever you see this symbol.

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To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.

• Do not leave vacuum when plugged in. Tu rn off the switch and unplug the electrical cord when not in use and before

servicing.

• This appliance is not intended for use by any persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

• Use only as described in this manual. Use only manufacturer’s recommended attachments.

• Do not use with damaged cord or plug. If vacuum is not working as it should, has been dropped, damaged, left outdoors, or

dropped into water, return it to a service centre before using.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.

• Do not run vacuum over cord. Keep cord away from heated surfaces.

• Do not use extension cords or outlets with inadequate current carrying capacity.

• Turn off all controls before unplugging.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or vacuum with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may

reduce air flow.

• This vacuum creates suction and contains a revolving brushroll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Do not place vacuum on furniture or stairs as the brushroll may cause damage. Place vacuum on floor with the handle in storage position while using attachments.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without the dust cup or filter(s) in place.

• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.

• Use extra care when cleaning on stairs.

• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.

• Store your vacuum indoors in a cool, dry area.

• Keep your work area well lighted.

• Unplug electrical appliances before vacuuming them.

• Unplug before connecting Tu rbo Brush.Not for use on animals.

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

PLEASE SAVE THESE INSTRUCTIONS

WARNING The brush in the cleaning head rotates at high speed and can cause damage to the mains supply cable if the vacuum

passes over it during cleaning operations.

Care should be taken to ensure that this does not happen. If the cleaning head has accidentally passed over the mains supply cable the following action should be taken:

1. Switch off and remove the plug from the socket outlet.

2. Examine the mains supply cable for damage (only after removing the plug from the socket outlet).

3. If there is any sign of damage to the supply cable it MUST be renewed. The repair MUST be carried out by an Electrolux

Service Agent or a similar qualified person.

4. NEVER use the machine with a damaged mains supply cable.

WARNING

IMPORTA NT SAFEGUARDS

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

www.electrolux.co.uk

Page 4

Check the Voltage

Before connecting the vacuum to an electrical supply, ensure that the voltage shown on the rating plate located beneath the vacuum is of the correct voltage for your electricity supply. If it is not, do not use the vacuum but refer back to your dealer.

Connecting to your Electricity Supply

• Permanently connected to the vacuum is a mains supply (2-core) cable fitted with a non-rewirable plug incorporating a 13A fuse.

• In the event of the fuse requiring replacement the fuse cover should be removed using a small screwdriver. The old fuse MUST be replaced by a 13A ASTA approved BS1362 fuse or a BSI approved fuse. The cover must be replaced before the plug is used again. In the event of loss of the fuse cover, replacements can be obtained from your Electrolux Retailers and must be of the same colour as indicated by the coloured insert on the base of the plug.

• If difficulty is experienced in obtaining a replacement, contact

Electrolux Customer HELPLINE 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline.

•

In no circumstances must the plug be used without a correct fuse cover fitted.

• If the plug that is fitted to your appliance is not suitable for your socket outlet, it must be cut off and the appropriate plug fitted.

• Remove the fuse from the cut off plug.

• The cut off plug should then be disposed of to prevent the

hazard of shocks in case it should be plugged into a 13 amp socket in another part of your home.

• The wires in the mains cable of this appliance are coloured in accordance with the following code: Blue: Neutral. Brown: Live.

• As the colours of the wires in the mains cable of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:

• The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black.

• The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red.

• If using a three-pin plug, do not make any connection to the terminal marked with the letter E or by the earth symbol or coloured green or green-and-yellow. This vacuum is double insulated and no earth connection is necessary.

• It is in your interest to ensure that the plug is correctly attached to the mains cable. In case of doubt, consult a qualified electrician, as Electrolux cannot regard the repair of faults on the plug connection as a service that can be given free of charge under the terms of the guarantee.

Before Using This Vacuum Cleaner

Fuse Cover

Fuse

Blue

Brown

Cord Clamp

13 Amp Fuse

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

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Page 5

How to Identify Parts of Vacuum Cleaner

Cord Retainer

Hose Support

Dusting Brush

Quick Release Cord Wrap

Hose Connector

Power Cord

Hose Retainer

Bottom Cord Wrap

Handle Release

Handle

Hose

Turbo Brush

On ( I ) / Off (O) Switch

Foam & Filter Fr ame

Filter Screen

(located above dust cup)

Nested Crevice To ol & Extension Wand

Dust Cup Lever

HEPA Filter Compartment

Height Adjustment Knob

Brush Roll Cover

Headlight

Edge Kleener

Window

(available on

some models)

Filter Maintenance Schedule

Maintenance Schedule is also located on back side of dust cup.

Assemble the vacuum cleaner before using. Moving parts. Make sure ON/OFF switch is in OFF (O) position before plugging in power cord.

f r e q u e n c y

EACH USE

DUST CUP – Empty

Filter Frame

Foam Filter

EF87A

Filter

Screen

HEPA

Filter EF82

Brush Roll

Due to the powerful motor tted to this vacuum, you may notice a higher level of noise than that of your previous model, and that it will pick

up considerably more than your old model. You may need to empty the dust cup more frequently as a result of this better pickup.

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

ZE090

s l i d e l e v e r t o o p e n

WEEKLY

r e m o v e c l o c k w i s e

WEEKLY

g r a s p & p i v o t l e f t

6 MONTHS

l a y f l a t , g r a s p c o v e r & p i v o t l e f t

r e m o v e f i l t e r & f r a m e

MONTHLY

BELT – Replace a worn, cut or out-of-shape belt

p u l l o u t & e m p t y

FILTER SCREEN – Wash & Clean

w a s h a n d c l e a n

FOAM & CLOTH FILTER – Wash & Dry

w a s h & d r y t h o r -

HEPA FILTER – Replace

p u l l o u t h e p a f i l t e r b y p u l l i n g c e n t e r t a b & r e p l a c e

BRUSH ROLL – Clean

www.electrolux.co.uk

s l i d e l e v e r t o c l o s e

r e t u r n & l o c k

r e i n s t a l l f i l t e r s

Page 6

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vac edge U

How to Use Accessories

Vacuum Cleaner handle must be in upright position.

Be sure to raise height adjustment setting before using attachments. Replace hose into hose retainer after using accessories. Do not allow cleaner to tilt forward when using aaccessories. Do not place cleaner on furniture or stairs for any period of time as the brush roll may cause damage.

Combination Crevice Tool and Extension Wand

Baseboards, corners & between cushions

1) Grasp crevice tool near ridges and pull apart.

2) Turn ridge end to center.

3) Push crevice tool into wand and place on end of hose.

Dusting Brush

Furniture, drapes, blinds, bookshelves, lampshades and vents.

1) Remove hose from hose retainer from back of vacuum.

2) Place dusting brush on end of hose, wand or crevice tool.

Turbo Brush and Stair Hose

Furniture and stairs. Some vacuum models have an additional stair hose – Part number 70947-5.

Make sure vacuum is below you, pushed against the bottom step.

1) If model has additional stair hose, attach to end of hose.

2) Attach Turbo Brush to the end of wand and hose.

Vacuum must be turned off before removing debris from Turbo Brush.

Stair Hose, Hard Floor Nozzle, and additional wands

An additional Stair Hose, Hard Floor Nozzle and additional tubes can be purchased. When attached to the hose on the cleaner you can clean a full ight of stairs without moving the cleaner. An additional set of tubes and hard oor nozzle can be purchased. When attached to the hose on the cleaner you can clean hard oors. Contact

our Customer Care representatives by calling 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline.

When cleaning stairs, do not place the cleaner on the stairs or on a stair above you. This unit

is tted with a constantly rotating brush roll. Care should be taken when using the hose to

clean stairs that the back - not the front of the unit is placed against the base of the stairs. This

will prevent the unit leaning forward and causing possible damage to carpets or oors.

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

(On Some Models - Contact Customer Service to order)

www.electrolux.co.uk

Page 7

How to Maintain Your Vacuum Cleaner

! !

Make sure vacuum cleaner is turned off and power cord is unplugged

Maintain Brush Roll – Call Electrolux Customer Service HELPLINE

Motor can become hot with normal use.

Do not remove end caps. Remove hair and threads from brush roll periodically.

Care should be taken when vacuuming rugs to ensure that edges and fringes do not snap the drive belt and stop the rotation of the brush roll.

Check ZE090 Belt if Worn, Cut or Out of Shape

Avoid touching the motor shaft when checking brush roll belt.

1) Use handle release to lower handle

at onto oor (Fig. 1).

2) Remove 2 screws from the front side of brush roll cover (Fig. 2).

3) Lift and remove brush roll cover (Fig. 3).

4) Remove brush roll and belt. Thread new belt around motor shaft and brush roll (Fig. 4).

5) Insert left end of brush roll rst. Make

sure square on brush roll cap is in place. Pull right side of brush roll to stretch belt. Secure right end cap into base (Fig. 5).

6) Rotate brush roll 2 turns to center belt.

7) Replace brush roll cover (Fig. 2).

8) Replace 2 screws (Fig 6).

Fig. 1

Fig. 3

Fig. 5

Fig. 2

Fig. 4

Fig. 6

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

www.electrolux.co.uk

Page 8

How to Clear a Blockage

Thermal Cut-Off

This vacuum has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum switches off, push the switch pedal once and unplug the vacuum. Check the vacuum for a possible source of overheating such

as a full dust cup, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and push the on/off switch On ( I ). If the vacuum still does not run, please call Electrolux Customer Care.

Should you require service on your Electrolux vacuum,

please telephone Electrolux Customer HELPLINE 08445

614614. Calls to this number will be charged at 5p per

minute at all times from a BT Landline. Before requesting

service, please check whether your problem is covered

under Service Checklist (see below). Electrolux will

arrange the uplift of the product for repair should no local

service agent be available.

New filter pads, brush rolls and drive belts can be obtained

from Electrolux Retailers. If difficulty is experienced in

obtaining spares, please contact Electrolux Customer

HELPLINE 08445 614614.

Service Checklist

• If your vacuum will not operate, check the plug connection, plug fuse and mains fuse.

• Never allow the dust cup to become so full that it impedes the air flow, thus reducing the cleaning efficiency of the machine. The character of household dust and its effect on the air flow through the machine may vary considerably. Fluffy dust allows air to pass through readily whereas fine powdery dust or proprietary cleaning powders pack tightly in the dust cup, offering greater resistance to air flow and will reduce cleaning efficiency if the cup becomes overloaded.

• Always store your vacuum and spare dust filters in a dry place.

• Renew the filter pads three or four times a year. This is essential to ensure continued high filtration of dust particles.

• Sucking up such items as stockings, clippings of cloth, sizeable pieces of paper, wrappings from cigarette packets or sweets etc., may block the hose. Electrolux regrets that the clearing of blocked hoses cannot be regarded as service that can be given free of charge, under the guarantee. Should a blockage occur, first disconnect the vacuum from the electricity supply, refer to section headed “How to Clear a Blochkage.” If these operations are not successful, contact Electrolux Customer HELPLINE 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline.

• Never pick up hot cinders or lighted cigarette ends.

• Make certain that your vacuum does not come into contact with water or any other liquid. It is not designed as a wet pick up vacuum, and must never be used on damp carpets or wet floors.

Important –in the event of the mains supply cable of this vacuum requiring replacement, we recommend that this be carried out by Electrolux Service Staff.

Spares

New filters, brush rolls and drive belts can be obtained from Authorised Electrolux Dealers and electrical retailers. If difficulty is experienced in obtaining spares please call Electrolux Customer HELPLINE 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline. Or visit our website at www.shop.electrolux.co.uk

Service

Make sure vacuum is turned off and power cord is unplugged.

Hose Blockage

1) Remove hose from hose retainer. Flexing the hose will loosen any blockage (Fig 1).

2) Base hose – remove 2 screws and brush

roll cover. Clear blockage from base hose. Check for debris in brush roll and replace screws and cover (Fig 2).

3) Hose connector – twist hose from connector. Remove blockage and replace hose. For better access, unclip sides and clear blockage. Clip back into place and reconnect hose at both ends (Fig 3).

Fig. 1

Fig. 3Fig. 2

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

www.electrolux.co.uk

Page 9

, LUAddington WayTON, BEDFORDSHIRE, LU4 9QQ

Features of the Electrolux vacuum and accessories supplied with it are protected in Great Britain and abroad by Patents or Registered Designs. This appliance conforms with the requirements of the amended E.E.C. directive No. 89/336/EEC relating to electromagnetic compatibility (EMC) CE. Electrolux, may introduce modifications to their product from time to time, and consequently the details given in this booklet are subject to alteration without notice.

GUARANTEE

This guarantee is in addition to your statutory and other legal rights.

This product is for household use only.

Electrolux products are carefully designed, manufactured, tested and inspected and, in consequence, we undertake to replace or repair any part found to be defective in materials or workmanship, within one year of delivery to the original purchaser, free of charge. Yo u may be required to take the product to your nearest service provider if the product requires attention during the first year.

There are certain conditions which may invalidate this guarantee:

a. It is dependent upon the appliance being correctly installed and used in accordance with the

Company’s instructions under normal domestic conditions within the United Kingdom or the Republic of Ireland.

b. Service at all times must be carried out by an Electrolux Service Representative or authorised agent.

c. The guarantee may be invalidated by unauthorised repair or modification of the appliance.

d. Yo u may be charged by Electrolux if you call for an engineer to resolve a problem that we believe is

covered in the instruction booklet. (example: blocked/dirty filters)

Electrolux does not accept liability for all defects arising from neglect, misuse or accident. This guarantee excludes such normal wearing parts as drive belts, brushes and filters as the life of these depends upon the amount and nature of use.

Proof of purchase will be required before service under guarantee is provided. Please call Electrolux Customer HELPLINE 08445 614614. Calls to this number will be charged at 5p per minute at all times from a BT Landline.

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

www.electrolux.co.uk

Page 10

Problem Solving

Make sure vacuum is turned off and power cord is unplugged.

Problem Cause

Solution

Motor will not start.

Vacuum does not clean carpet or hard

oor.

No suction at the end of hose.

Vacuum is hard to push.

Brush roll will not turn.

Power plug

On / Off switch

Dust cup and lters

Belt

Hose

Hard oor setting

Carpet height setting

Dust cup and lters

Filter screen

Hose

Vacuum height setting

Belt

• Push plug securely into outlet.

• Try another outlet.

• Check circuit breaker.

• Turn On / Off switch to on ( I )

• Empty dust cup and/or change lters.

• If picking up ne dust, the dust cup may not look full, but a ne substance tends to reduce suction when it blocks air ow through the foam lter and lter screen. Refer to page 2 for lter maintenance. Make sure foam lter, lter

screen and dust cup are installed properly.

• Replace a worn, cut or out-of-shape belt. Page 5

• Remove clogs from the hose that restrict the airow. Make

sure hose is replaced into hose retainer. Page 6

• For hard oor cleaning, turn height adjustment knob to hard oor position. Refer to Quick Start Guide.

• For carpet cleaning, turn height adjustment knob to another position. Refer to Quick Start Guide.

• Empty the dust cup and/or change the lters

screen and dust cup are installed properly.

• ( Located above the dust cup). Check & clean debris to

maintain full air ow. Page 3

• Remove clogs from the hose that restrict the airow. Make

sure hose is replaced into hose retainer. Page 6

•

Adjust knob to a higher position.

• Replace a worn, cut or out-of-shape belt. Page 5

• Check brush roll for debris. Page 5

• Replace broken or out-of-shape belt. Page 5

Refer to Quick Start Guide.

Electrolux Customer HELPLINE 08445 614614

Calls to this number will be charged at 5p per minute at all times from a BT Landline.

www.electrolux.co.uk

Page 11

Page 12

If you experience any problems

with your vacuum, don’t struggle

taking it back to the shop.

Call Electrolux Customer

HELPLINE

08445 614614

This does not affect your statutory rights

Calls to this number will be charged at 5p per

minute at all times from a BT Landline

Printed in China PN71053

Don’t Forget to Use

Genuine Electrolux Belts and Filters

Caution: Damages caused by the use of non-genuine

parts are not covered by the Electrolux Guarantee.

www.electrolux.co.uk