FIELD SCRAP FORM
www.frigidaire.com
www.poulan.com
www.weedeater.com
Lowe's Customer Service Dept.
250 Bobby Jones Expressway
AUGUSTA, GA 30907
IMPORTANT INFORMATION: The actual serial tag from the unit (rather than the box sku or a copy of the serial tag) must be removed from
the appliance, affixed to a sheet of paper and attached to the RTM form. Please mail the RTM form, the serial tag and this form to the address
below. To avoid a delay or denial of your credit request, please be sure all required documentation is included.
This information must be received within 15 days of the date on this form to avoid denial of your claim. Thank you for your cooperation.
Final Request
Wednesday, September 07, 2005
Test Test
TEST
TEST, GA 30809
Mrs. Jones:
Thank you for contacting Electrolux Major Appliances in reference to the defective
unit(s) you have received. Below are the required documents that must be submitted
in order to obtain a credit on the defective unit, along with a summary of
documentation already on file (if any). Please remember the unit must have been in
the consumer’s home for 7 or less days to qualify for credit.
Received Needed
A copy of the consumer’s original sales receipt X
A copy of the consumer’s original return receipt X
The original serial tag from the defective units(s) X
The complete model and serial number of the defective unit(s) X
A description of the unit’s defect X*
*Some Additional Text would go here
Credit will not be valid if the above criteria and documentation is not received
within 15 days of today’s date.
Please note that all units that are defective and over 7 days old will have to be
serviced. Once the unit is serviced and it is deemed non-repairable please contact
our Dealer Distributor Product Specialists (DDPS) at 800/456-4669 option 4 for
assistance.
Sincerely,
Superuser Superuser
3011203587/3011692744
Electrolux Major Appliances
ELECTROLUX HOME PRODUCTS NORTH AMERICA
MAILING ADDRESS TELEPHONE SITE
888 696 3744 Phone
706 896 9096 Fax