user manual
Ceramic glass hob
EHS 90260 X
We were thinking of you
when we made this product
Welcome to the world of Electrolux
Thank you for choosing a first class
product from Electrolux, which hopefully
will provide you with lots of pleasure in
the future. The Electrolux ambition is to
offer a wide variety of quality products
that make your life more comfortable.
You will find some examples on the cover in this manual. Please take a few minutes to study this manual so that you
can take advantage of the benefits of
your new machine. We promise that it
will provide a superior User Experience
delivering Ease-of-Mind.
Good luck!
electrolux 3
4 electrolux contents
T
1
Contents
Safety instructions 5
Description of the Appliance 7
Operating the appliance 10
Tips on cooking and frying 20
Cleaning and care 23
What to do if … 25
Disposal 27
Installation Instructions 28
Assembly 30
Guarantee/Customer Service 34
Service and Spare Parts 37
he following symbols are used in this user information:
Warning! This must be read! Important advice for the safety of persons and
information on avoiding damage to the appliance
3 General information and advice
2 Information on environmental protection
z Dangerous voltage
Safety instructions
Please comply with these instructions. If
you do not, any damage resulting is not
covered by the warranty.
Correct use
• This appliance is not intended for
use by children or other persons
whose physical, sensory or mental
capabilities or lack of experience and
knowledge prevents them from using the appliance safely without supervision or instruction by a
responsible person to ensure that
they can use the appliance safely.
• Do not leave the appliance unattended during operation.
• This appliance should be used only
for normal domestic cooking and frying of food.
• The appliance must not be used as a
work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials or
fusible objects (e.g. plastic film, plastic, aluminium) on or near the appliance.
Child safety
• Small children must be kept away
from the appliance.
• Only let bigger children work on the
appliance under supervision.
• To avoid small children and pets unintentionally switching the appliance
on, we recommend activation of the
child safety device.
safety instructions electrolux 5
General safety
• The appliance may only be installed
and connected by trained, registered
service engineers, or competent persons.
• Built-in appliances may only be used
after they have been built in to suitable built-in units and work surfaces
that meet standards.
• In the event of faults with the appliance or damage to the glass ceramic
(cracks, scratches or splits), the appliance must be switched off and
disconnected from the electrical
supply to prevent the possibility of an
electric shock.
• Repairs to the appliance must only
be carried out by trained registered
service engineers.
Safety during use
• Overheated fats and oils can ignite
very quickly. Warning! Fire hazard!
• There is the risk of burns from the
appliance if used carelessly.
• Remove stickers and film from the
glass ceramic.
• Cables from electrical appliances
must not touch the hot surface of the
appliance or hot cookware.
• Switch the cooking zones off after
each use.
Safety when cleaning
• For cleaning, the appliance must be
switched off and cooled down.
• For safety reasons, the cleaning of
the appliance with steam jet or highpressure cleaning equipment is not
permitted.
6 electrolux safety instructions
How to avoid damage to the appliance
• The ceramic glass can be damaged
by objects falling onto it.
• The edge of the ceramic glass can
be damaged by being knocked by
the cookware.
• Cookware made of cast iron, cast
aluminium or with damaged bottoms
can scratch the ceramic glass if
pushed across the surface.
• Objects that melt and things that boil
over can burn onto the ceramic glass
and should be removed straightaway.
• To avoid damaging cookware and
glass ceramics, do not allow saucepans or frying pans to boil dry.
• Do not use the cooking zones with
empty cookware or without cookware.
Description of the Appliance
Cooking surface layout
Single cooking zone
1200W
description of the appliance electrolux 7
Multi-purpose zone
1400/2200W
Triple ring cooking zone
1050/1950/2700W
Control panel layout
Middle/outer ring
On/Off
On/Off
with power indicator
Triple ring pilot light
Display
Control panel Double ring cooking zone
700/1700W
Cooking zone indicators Timer function
Timer display
Timer
Heat setting selection
Multi-purpose
zone pilot light
Double ring pilot
light
Lock
Outside
ring
On/Off
Outer ring
On/Off
8 electrolux description of the appliance
Touch Control sensor fields
The appliance is operated using Touch
Control sensor fields. Functions are
controlled by touching sensor fields and
confirmed by displays and acoustic signals.
Touch the sensor fields from above,
without covering other sensor fields.
Sensor field Function
On / Off Switches appliance on and off
Increase settings Increasing heat setting/time
Decrease settings Decreasing heat setting/time
Timer Timer selection
Lock Locking/unlocking the control panel
Triple zone touch control Switches outside zones
on and off
Dual zone touch control Switches outside zone
on and off
Multi-purpose zone To switch the outside ring on and off
Displays
Display Description
Cooking zone is switched off
Keep warm setting Keep warm setting is set
- Heat settings Heat setting is set
Automatic warm up function Automatic warm-up function is activat-
ed
Fault Malfunction has occurred
Residual heat Cooking zone is still hot
Child safety device Lock/child safety device is set.
Automatic switch off Switch off is active.
Residual heat indicator
Warning! Risk of burns from residual heat. After being switched off, the
cooking zones need some time to
cool down. Look at the residual heat
indicator
Residual heat can be used for melting and keeping food warm.
.
description of the appliance electrolux 9
10 electrolux operating the appliance
Operating the appliance
Switching the appliance on and off
Control panel Display Pilot light
Switch on Touch for 2 seconds / lights up
Switch off Touch for 1 second / none goes out
After switching on, within approx.
10 seconds a heat setting or a function must be set, otherwise the appliance automatically switches
itself off.
Selecting the heat setting
Control panel Indicator
To increase Touch to
To decrease Touch to
To s wi tc h o ff Touch and at the same time
The keep warm setting lies between and . It is used to keep
food warm.
operating the appliance electrolux 11
To switch the outside ring on and off
By switching the outside rings on or off,
the effective heating surface can be
matched to the size of the cookware.
Before an outside ring can be
switched on, the inside ring must be
switched on.
Triple cooking zone Sensor panel Power indicator
To switch on middle ring Touch for 1-2 seconds
.
One power indicator is lit.
To switch on outside ring Touch for 1-2 seconds.Two power indicators are lit.
To switch off outside ring Touch for 1-2 seconds
Second power indicator goes
.
out.
To switch off middle ring Touch for 1-2 seconds.First power indicator goes out.
Double ring cooking
zone
Sensor field Pilot light
To switch on outside ring Touch for 1-2 seconds is lit
To switch off outside ring Touch for 1-2 seconds goes out
Multi-purpose zone
Sensor panel Power indicator
To switch on outside ring To uc h for 1-2 seconds. is lit
To switch off outside ring Touch for 1-2 seconds. goes out
12 electrolux operating the appliance
Locking/unlocking the control panel
The control panel, with the exception of
the “On/Off” sensor field, can be locked
at any time in order to prevent the settings being changed e.g. by wiping over
the panel with a cloth.
Control panel Display
Switch on Touch (for 5 seconds)
Switch off Touch previously set heat setting
When you switch the appliance off,
the locking function is automatically
switched off.
Using the automatic warm-up function
All cooking zones are equpped with an
automatic warm up function When setting a heat setting using , when starting from , the cooking zone switches
to full power for a certain amount of time
and then automatically switches back to
the heat setting set.
Switch on
Control
panel
Touch to (after 5 seconds)
possible heat
settings
Display
(only when starting at
)
Switch off Touch to / to
Not used Touch to to
If during the automatic warm up
a higher heat setting is selected,
e.g. from to , the automatic
warm up is adjusted.
If there is still residual heat on the
cooking zone (display ), the automatic warm up is not performed.
The length of time that the automatic
warm up function operates depends on
the heat setting selected.
operating the appliance electrolux 13
Heat
setting
v
1
2
3
4
5
6
7
8
9
Length of the
automatic warm up
[min: sec]
0:30
1:00
1:40
4:50
6:30
10:10
2:00
3:30
4:30
---
Intermediate
heat
setting
2.
3.
4.
5.
6.
Length of the
automatic warm up
[min: sec]
2:40
5:30
8:10
12:20
2:30
14 electrolux operating the appliance
Using the child safety device
The child safety device prevents unintentional use of the appliance.
Setting the child safety device
Step Control panel Display/Signal
1. Switch on the appliance
(Do not set a heat setting)
2. Touch until the signal sounds Acoustic signal
3. To uc h
Appliance switches off. The child safety device is set.
Releasing the child safety device
Step Control panel Display/Signal
1. Switch on the appliance
2. Touch until the signal sounds Acoustic signal
3. To uc h
Appliance switches off. The child safety device is released.
Overriding the child safety device
The child safety device can be released
in this way for a single cooking session;
it remains activated afterwards.
Step Control panel Display/Signal
1. Switch on the appliance
2. Touch and at the same time / acoustic signal
Until the appliance is next switched off, it can used as normal.
operating the appliance electrolux 15
Using the timer
All cooking zones can use each use one
of the two timer functions at the same
time.
Function Condition Outcome after the
time has elapsed
Automatic cut-out a heat setting is set acoustic signal
00 flashes
Cooking zone switches
off
Countdown timer cooking zones not in use acoustic signal
00 flashes
If a cooking zone is switched off, the
timer function set is also switched
off.
If a heat setting is set on this cooking zone in addition to a countdown
timer, the cooking zone is switched
off after the time set has elapsed.
16 electrolux operating the appliance
Selecting a cooking zone
Step Control panel Display
1. Tou c h on c e Pilot light of the first cooking
zone flashes
2. Tou c h on c e Pilot light of the second cook-
ing zone flashes
3. Tou c h on c e Pilot light of the third cooking
zone flashes
4. Tou c h on c e Pilot light of the fourth cooking
zone flashes
The heat setting indicator of the selected cooking zone goes out, as
long as the timer time can be set.
If the pilot light is flashing more
slowly, the heat setting indicator appears again and the heat setting can
be re-set or modified.
If other timer functions are set, after
a few seconds the shortest remaining time of all the timer functions is
displayed and the corresponding pilot light flashes.
operating the appliance electrolux 17
Setting the time
Step Control panel field Display
1. Select cooking zone Pilot light of the cooking zone selected
flashes
2. Tou c h or fo r th e
00 to 99 minutes
cooking zone selected
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Switching off the Timer function
Step Control panel Display
1. Select a cooking
zone
Pilot light of the selected cooking zone
flashes more quickly.
Remaining time is displayed
2. Touch for the cooking
The remaining time counts down to 00.
zone selected
Simultaneoulsy touch
and
for the cooking
00 is displayed.
zone selected
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step Control panel field Display
1. Select cooking zone Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
2. Tou c h or fo r th e
01 to 99 minutes
cooking zone selected
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
18 electrolux operating the appliance
Displaying the time remaining for a cooking zone
Step Control panel field Display
1. Select cooking zone Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step Control panel field Acoustic signal
1. To uc h Acoustic signal to acknowledge.
Acoustic signal stops.
Automatic switch off
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for a
cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
• If one or more sensor fields are covered by objects (a pan, cloths, etc.)
for longer than approx. 10 seconds,
a signal sounds and the cooking surface switches off automatically.
• If all cooking zones are switched off,
the cooking surface automatically
switches itself off after approx. 10
seconds.
Control panel
• When the appliance is switched off, if
one or more of the sensor fields on
the control panel are covered for
more that 10 seconds, an acoustic
signal sounds. The acoustic signal
switches itself off automatically when
the sensor fields are no longer covered.
operating the appliance electrolux 19
Cooking zones
• If one of the cooking zones is not
switched off after a certain time, or if
the heat setting is not modified, the
relevant cooking zone switches off
automatically. is displayed. Before
being used again, the cooking zone
must be set to 0.
Heat setting Switches off after
v, 1 - 2 6 hours
3 - 4 5 hours
5 4 hours
6 - 9 1.5 hours
20 electrolux tips on cooking and frying
Tips on cooking and frying
Information about acrylamides
According to the latest scientific re-
search, intensive browning of food,
especially in products containing
starch, may present a health risk
due to acrylamide. Therefore we
recommend cooking at low temperatures and not browning foods too
much.
Cookware
• You can recognise good cookware
from the bottoms of the pans. The
bottom should be as thick and flat as
possible.
• Cookware made of enamelled steel
or with aluminium or copper bottoms
can leave discolourations on the ceramic glass surface which are difficult or impossible to remove.
Energy saving
Always place cookware on the
cooking zone before it is switched
on.
If possible, always place lids on the
pans.
Switch cooking zones off before the
end of the cooking time, to take advantage of residual heat.
tips on cooking and frying electrolux 21
Bottom of pans and cooking zones
should be the same size.
22 electrolux tips on cooking and frying
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
setting
Cooking
process
0 Residual heat, Off position
Keeping
V
1-2
2-3
3-4
4-5
6-7
7-8
9
food
warm
Melting
Solidify-
ing
Simmer-
ing
Steaming
Braising
Boiling
Gentle
frying
Heavy
frying
Boiling
Searing
Deep fry-
ing
suitable for Cook time Tips/Hints
Keeping cooked foods warm as required Cover
Hollandaise sauce,
melting butter, chocolate,
gelatine
Fluffy omelettes, baked eggs 10-40 mins. Cook with lid on
Simmering rice and milk-
based dishes
Heating up ready-cooked
meals
Steaming vegetables, fish
Braising meat
Steaming potatoes 20-60 mins.
Cooking larger quantities of
food, stews and soups
Frying escalope, veal cordon
bleu, cutlets, rissoles, sau-
sages, liver, roux, eggs,
pancakes, doughnuts
Hash browns, loin steaks,
steaks, Flädle (pancakes for
garnishing soup)
Boiling large quantities of water, cooking pasta, searing meat (goulash,
5-25 mins. Stir occasionally
25-50 mins.
20-45 mins.
60-150 mins.
as required
5-15 mins.
per pan
pot roast), deep frying chips
much liquid as rice, stir
With vegetables add only
a little liquid (a few table-
Use only a little liquid, e.
g.: max.
Up to 3 l liquid plus ingre-
Add at least twice as
milk dishes part way
through cooking
spoons)
¼
750gof potatoes
Turn halfway through
Turn halfway through
l water for
dients
cooking
cooking
Cleaning and care
Take care! Risk of burns from residual heat.
Important Sharp objects and abrasive cleaning materials will damage
the appliance. Clean with water and
washing up liquid.
Important Residues from cleaning
agents will damage the appliance.
Remove residues with water and
washing up liquid.
cleaning and care electrolux 23
24 electrolux cleaning and care
Cleaning the appliance after each use
1. Wipe the appliance with a damp
cloth and a little washing up liquid.
2. Rub the appliance dry using a clean
cloth.
Removing deposits
1. Place the scraper on the glass ceramic surface at an angle.
2. Remove residues by sliding the
blade over the surface.
3. Wipe the appliance with a damp
cloth and a little washing up liquid.
4. Rub the appliance dry using a clean
cloth.
Remove
im-
Type of dirt
medi-
ately
sugar, food containing sugar yes --plastics, tin foil yes --limescale and water rings --- yes
fat splashes --- yes
shiny metallic discolouration --- yes
*Scrapers and cleaners for glass ceramic and
stainless steel can be purchased in specialist
shops, supermarkets, the parts department of
your local Service Force Centre or from
www.shop.electrolux.co.uk
when the appliance
has cooled down
Remove stubborn residues with a
cleaner for glass ceramic or stainless steel.
Scratches or dark stains on the
glass ceramic that cannot be removed do not however affect the
functioning of the appliance.
using
a scraper*
cleaner for glass ce-
ramic or stainless
steel*
What to do if …
Problem Possible cause Remedy
what to do if … electrolux 25
The cooking zones will not
switch on or are not functioning
Acoustic signal sounds when
appliance is switched off
The residual heat indicator is
not displaying anything
The automatic warm up function is not switching itself on
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5 seconds another acoustic signal
sounds
is lit Overheating protection for the
More than 10 seconds have
passed since the appliance
was switched on
The child safety device is
switched on
Several sensor fields were
touched at the same time
Automatic switch off has been
triggered
The lock is switched on Switch off the lock (See the
The control panel is wholly or
partly covered by objects.
The cooking zone was only on
for a short time and is therefore
not hot
There is still residual heat on
the cooking zone
The highest heat setting is set The highest heat setting has
The heat setting was set using
the sensor field
The On/Off sensor field has
been covered up, e.g. by a
cloth
cooking zone has been triggered
Automatic switch off has been
triggered
Switch the appliance on again.
Deactivate the child safety device (See the section “Child
safety device”)
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
section “Locking/unlocking
the control panel”)
Remove objects.
If the cooking zone is supposed to be hot, call your local
Service Force Centre.
Let the cooking zone cool
down
the same power as the automatic warm up function
1.
Switching off the cooking
zone
1.
Set the cooking zone using
the sensor field
Do not place any objects on
the control panel
Switch off the cooking zone.
Switch the cooking zone on
again
Switch off the cooking zone.
Switch the cooking zone on
again
26 electrolux what to do if …
Problem Possible cause Remedy
and number are displayed Electronics fault Disconnect the appliance from
and minus are displayed Light rays that are too strong
on the control panel, for example bright sunlight
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the
customer service department
Briefly shade the control panel,
for example with the hand
Acoustic signal sounds, appliance switches itself off Switch
appliance on (again)
If you are unable to remedy the
problem by following the above
suggestions, please contact your
local Service Force Centre.
Warning! Repairs to the appliance
are only to be carried out by qualified service engineers. Considerable danger to the user may result
from improper repairs.
If the appliance has been operated
incorrectly, the visit from the service
technician or dealer may not take
place free of charge, even during
the warranty period.
Disposal
Packaging material
The packaging materials are envi-
ronmentally friendly and can be recycled. The plastic components are
identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the
packaging materials in the appropriate container at your local waste
disposal facilities.
Old appliance
disposal electrolux 27
The symbol
its packaging indicates that this
product may not be treated as
household waste. Instead it shall be
handed over to the applicable collection point for the recycling of
electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environment
and human health, which could otherwise be caused by inappropriate
waste handling of this product. For
more detailed information about recycling of this product, please contact your local city office, your
household waste disposal service
or the shop where you purchased
the product.
W on the product or on
28 electrolux installation instructions
Installation Instructions
Safety instructions
Warning! This must be read!
The laws, ordinances, directives and
standards in force in the country of use
are to be followed (safety regulations,
proper recycling in accordance with the
regulations, etc.)
Installation may only be carried out by a
qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided
by the installation, for example drawers
may only be installed with a protective
floor directly underneath the appliance.
The cut surfaces of the worktop are to
be protected against moisture using a
suitable sealant.
The sealant seals the appliance to the
work top with no gap.
The sealant seals the appliance to the
work top with no gap.
Do not use silicon sealant between the
appliance and the work top.
Avoid installing the appliance next to
doors and under windows. Otherwise
hot cookware may be knocked off the
rings when doors and windows are
opened.
• The appliance must be connected to
the electrical supply by a qualified
electrician.
zRisk of injury from electrical cur-
rent.
• Loose and inappropriate plug and
socket connections can make the
terminal overheat.
• Have the clamping connections correctly installed by a qualified electrician.
• Use strain relief clamp on cable.
• In the event of single-phase or two-
phase connection, the appropriate
mains cable of type H05BB-F Tmax
90°C (or higher) must be used.
• If this appliance’s mains cable is
damaged, it must be replaced by a
special cable (type H05BB-F Tmax
90°C; or higher). Please contact your
local Service Force Center for further
advice.
A device must be provided in the electrical installation which allows the appliance to be disconnected from the mains
at all poles with a contact opening width
of at least 3 mm
Suitable isolation devices include line
protecting cut-outs, fuses (screw type
fuses are to be removed from the holder), earth leakage trips and contactors.
zRisk of injury from electrical cur-
rent.
• The electrical mains terminal is live.
• Make electrical mains terminal free of
voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by in-
stalling correctly.
Electrical Connection Diagram
For UK only: 230V...240V~
installation instructions electrolux 29
30 electrolux assembly
Assembly
assembly electrolux 31
32 electrolux assembly
Rating Plate
EHS90260X
55HCD68AO
ELECTROLUX
230 V 50 Hz
electrolux 33
949 592 657
7,8 kW
34 electrolux Guarantee/Customer Service
Guarantee/Customer Service
Standard guarantee conditions
We, Electrolux, undertake that if within
12 months of the date of the purchase
this Electrolux appliance or any part
thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for
labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
• The appliance has been used for
normal domestic purposes only, and
in accordance with the manufacturer’s instructions.
• The appliance has not been serviced, maintained, repaired, taken
apart or tampered with by any person not authorised by us.
• Electrolux Service Force Centre must
undertake all service work under this
guarantee
• Any appliance or defective part replaced shall become the Company’s
property.
• This guarantee is in addition to your
statutory and other legal rights.
Exclusions
• Damage or calls resulting from transportation, improper use or neglect,
the replacement of any light bulbs or
removable parts of glass or plastic.
• Costs incurred for calls to put right
an appliance which is improperly installed or calls to appliances outside
the United Kingdom.
• Appliances found to be in use within
a commercial environment, plus
those which are subject to rental
agreements.
• Products of Electrolux manufacturer
that are not marketed by Electrolux
European Guarantee
This appliance is guaranteed by Electrolux in
each of the countries listed at the back of this
user manual, for the period specified in the appliance guarantee or otherwise by law. If you move
from one of these countries to another of the
countries listed below the appliance guarantee
will move with you subject to the following qualifications:
• The appliance guarantee starts from the date
you first purchased the appliance which will
be evidenced by production of a valid purchase document issued by the seller of the
appliance.
• The appliance guarantee is for the same pe-
riod and to the same extent for labour and
parts as exists in your new country of residence for this particular model or range of
appliances.
• The appliance guarantee is personal to the
original purchaser of the appliance and cannot be transferred to another user.
• The appliance is installed and used in ac-
cordance with instructions issued by Electrolux and is only used within the home, i.e. is
not used for commercial purposes.
• The appliance is installed in accordance with
all relevant regulations in force within your
new country of residence.
The provisions of this European Guarantee do
not affect any of the rights granted to you by law.
www.electrolux.com
Guarantee/Customer Service electrolux 35
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H-1142 Budapest XIV,
Erzsébet királyné útja 87
Vennootsweg 1, 2404 CG Alphen aan den Rijn
Risløkkvn. 2 , 0508 Oslo
Herziggasse 9, 1230 Wien
ul. Kolejowa 5/7, Warszawa
Quinta da Fonte - Edificio Gonçalves Zarco - Q
35
2774 - 518 Paço de Arcos
Str. Garii Progresului 2, S4, 040671 RO
Industriestrasse 10, CH-5506 Mägenwil
Electrolux Ljubljana d.o.o.
Gerbièeva 98, 1000 Ljubljana
Electrolux Slovakia s.r.o., Electrolux Domáce
spotrebièe SK, Seberíniho 1, 821 03 Bratislava
Electrolux Service, S:t Göransgatan 143,
S-105 45 Stockholm
Tarlabaþý caddesi no : 35 Taksim
Istanbul
129090 Москва, Олимпийский проспект, 16,
БЦ „Олимпик“
Service and Spare Parts
If the event of your appliance requiring
service, or if you wish to purchase spare
parts, please contact Service Force by
telephoning:
0870 5 929 929
Your telephone call will be automatically
routed to the Service Force Centre covering your post code area.
For the address of your local Service
Force Centre and further information
about Service Force, please visit the
website at
www. serviceforce.co.uk
Before calling out an engineer, please
ensure you have read the details under
the heading „What to do if...“
When you contact the Service Force
Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the
appliance (found on the rating plate)
5. The purchase date.
Please note that a valid purchase receipt
or guarantee documentation is required
for in-guarantee service calls.
Customer Care
For general enquiries concerning your
Electrolux appliance, or for further information on Electrolux products please
contact our Customer Care Department
by letter or telephone at the address below or visit our website at
www.electrolux.co.uk.
service and spare parts electrolux 37
38 electrolux service and spare parts
Customer Care Department
Major Appliances
Electrolux
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 350350 (*)
For Customer Service in the Republic of
Ireland please contact us at the address be-
low:
AEG/ Electrolux Group (Ire) Ltd
Long Mile Road/ Dublin 12
Republic of Ireland
Tel: +353 (0) 1 4090753
Email: service.eid@electrolux.ie
(*) Calls may be recorded for training
purposes
www.electrolux.com
www.electrolux.co.uk
822 930 632-M-260707-02
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