AEG-Electrolux ARCTIS G88850I User Manual

ARCTIS G 8 88 50 i

Integrating Freezer

Operating and Installation Instructions

Dear customer,

Before placing your new refrigerator/freezer into operation please read these operating instructions carefully. They contain important information for safe use, for installation and for care of the appliance.

Please keep these operating instructions for future reference. Pass them on to possible new owners of the appliance.

These operating instructions are for use with several technically comparable models with varying accessories. Please observe the notes which apply to your model.

Notes which are important for your safety or for the proper functioning of the appliance are stressed with a warning triangle and/or with signal words (Warning!, Important!, Attention!). Please observe the following instructions carefully.

Additional information regarding operation and practical applications of the appliance appear after this symbol.

Tips and notes concerning economical and environmentally sound use of the appliance are marked with the flower.

In the event of a malfunction, these operating instructions contain information on how to rectify faults yourself, see the “Something Not Working” section.

For futher assistance contact your local AEG Service Force Centre, see the chapter “Service and Spare Parts”.

Printed on paper manufactured with environmentally sound processes.

who thinks ecologically acts accordingly ...

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Appliance Packaging Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Disposal of old Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Remove transport packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Operating and indicator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Starting up and temperature regulation . . . . . . . . . . . . . . . . . . . . .9

Ice pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Freezing and storing frozen food . . . . . . . . . . . . . . . . . . . . . . . . . .10

Preparation of Ice Cubes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Frozen Food Symbols/ Freezing calendar . . . . . . . . . . . . . . . . . . .11

Defrosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Switching off the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Energy Saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Something Not Working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Service and Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Guarantee Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Electrical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Installation Locatio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Your appliance needs air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Regulations, Standards, Guidelines. . . . . . . . . . . . . . . . . . . . . . . . .20

2222 107-62

Safety

Please read this instruction book before using the appliance and retain for future reference. These warnings are provided in the interests of your safety, ensure you understand them fully before using the appliance.

Intended use

• The appliance is intended for use in the home. It is suitable for the freezing and storing of frozen food, as well as for making ice. If the appliance is used for purposes other than those intended or used incorrectly, no liability can be accepted by the manufacturer for any damage that may be caused.

• Alterations or changes to the appliance are not permitted for reasons of safety.

Prior to initial start–up

• Check the appliance for transport damage. Under no circumstance should a damaged appliance be plugged in! In the event of damage, please contact your retailer.

Refrigerant

The refrigerant isobutane (R600a) is contained within the refrigerant circuit of the appliance, a natural gas with a high level of environmental compatibility, which is nevertheless flammable.

• During transportation and installation of the appliance, be certain that none of the components of the refrigerant circuit become damaged.

• If the refrigerant circuit should become damaged:

– avoid open flames and sources of ignition; – thoroughly ventilate the room in which the appliance is situated.

Safety of children

• Keep packaging material away from children.

• Please make old appliances unusable prior to disposal. Pull out the mains plug, cut off the mains cable and remove any locks or catches, to prevent young children being trapped inside.

• Do not allow children to tamper with the controls or play with the product.

Daily Operation

• Containers with flammable gases or liquids can leak at low temperatures. There is a risk of an explosion! Do not store any containers with flammable materials such as, spray cans, fire extinguisher refill cartridges etc in the refrigerator/freezer.

• Bottles and cans must not be placed in the freezer compartment. They can burst when the contents freeze, high carbonate content drinks can even explode! Never store lemonade, juices, beer, wine, sparkling wine etc. in the freezer compartment.

• Ice cream or ice cubes can cause “frost/freezer” burns if consumed straight from the freezer.

• Do not touch frozen food with wet hands. Your hands could stick to the food.

• Do not operate any electrical appliances in the refrigerator/freezer (e.g. electric ice cream makers, mixers etc.).

• Before cleaning the appliance, always switch off the appliance and disconnect from the electricity supply.

• When unplugging always pull the plug from the mains socket, do not pull on the cable.

Service

• Under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local AEG Service Force Centre.

Disposal

Appliance Packaging Information

All materials are environmentally sound. The plastics can be recycled and are identified as follows: >PE< for polyethylene, e.g. the outer covering and the bags in the interior. >PS< for polystyrene foam, e.g. the pads, which are all free of chlorofluo-

rocarbon. The carton parts are made from recycled paper and should be disposed of

at a waste-paper recycling collection location.

Remove transport packaging

The appliance and the interior fittings are protected for transport.

• Remove all adhesive tape and packing pieces from the interior of the appliance.

Disposal of old Appliances

For environmental reasons, refrigeration appliances must be disposed of properly. This applies to your old appliance, and - at the end of its service life - to your new appliance as well.

Warning! Before disposing of old appliances make them inoperable. Remove plug from mains, sever the power cable, remove or destroy any snap or latch closures, to prevent small children being trapped inside.

• Contact your local Council or Environmental Health Office to see if there are facilities in your area to recycle the appliance.

The appliance should be located in a dry atmosphere, out of direct sunlight and away from continuous heat and extreme temperature, e.g. not next to a boiler or radiator, or in a very cold room e.g. an outhouse. If these tem- peratures are exceeded i.e. warmer or colder, then the appliance may not operate correctly.

For building-in and door reversal instructions please refer to the relevant instructions.

Your appliance needs air

For safety reasons, minimum ventilation must be as shown Fig.

Attention: keep ventilation openings clear of obstruction;

Installation Location

This appliance should only be installed at a location where the ambient temperature corresponds to the climate classification indicated on the rat- ing plate, which is located on the inside left of the appliance.

The following table shows which ambient temperature is correct for each climate classification.

Climate classification for an ambient temperature of

SN +10 to +32 °C

N +16 to +32 °C

542

873

880

556

560 min.

Operating and indicator panel

A. Light ON/OFF B. Button ON/OFF

ON: Press the button (B). The pilot light (A) switches on. OFF: Keep button (B) pressed until the pilot light (A) and the temperature

display switches off.

C - E. Temperature setting buttons

The temperature can be adjusted between -15°C and -24°C. By pressing the button (C or E), the current temperature setting flashes on

the display. It is only possible to adjust the required temperature while the display is flashing. To set a warmer temperature, press button (C). To set a colder temperature, press button (E). The display will show the newly selected temperature for a few seconds and then return to the temperature inside the freezer. The newly selected temperature will be reached within 24 hours.

°C °C

A. ON/OFF light B. Freezer button ON/OFF (green) C. Temperature setting button (warmest) D. Temperature display E. Temperature setting button (coldest) F. Fast freezing light (amber) G. Fast freezing button H. Alarm light (red) I. Alarm reset button

Attention!

During the stability period by the first starting the temperature displayed can not correspond to the setting temperature. During this time it is possible that the temperature displayed is lower than the setting temperature.

D. Temperature display

During normal operation the display shows the temperature of the warmest food pack in the freezer.

A difference of 5°C between the temperature shown on the display and the actual temperature in the freezer is quite normal.

Attention!

Difference between the temperature displayed and temperature setting is normal. Especially when:

- a new setting has recently been selected

- the door has been left open for a long time

- warm food has been placed in the compartment

F. Fast freezing pilot light G. Fast freezing button

The fast freeze function can be switched off at any time by pressing button (G), the light (F) will switch off.

If you forget to switch off the fast freeze function, the appliance will automatically switch it off once the freezing process has ended.

Warning!

When to use the “FROSTMATIC” function:

about 6 hrs before

about 24 hrs before

not needed

Introducing small quantities of fresh food (about 5 kg)

Introducing the maximum quantity of fresh food (see rating plate)

Introducing frozen food

Introducing small quantities of fresh food daily 2 kg maximum

Guarantee Conditions

AEG offer the following guarantee to the first purchaser of this appliance.

1. The guarantee is valid for 12 months commencing when the appliance is handed over to the first retail purchaser, which must be verified by purchase invoice or similar documen- tation. The guarantee does not cover commercial use.

2. The guarantee covers all parts or components which fail due to faulty workmanship or faulty materials. The guarantee does not cover appliances where defects or poor perfor- mance are due to misuse, accidental damage, neglect, faulty.installation, unauthorised modification or attempted repair, commercial use or failure to observe requirements and recommendations set out in the instruction book. This guarantee does not cover such parts as light bulbs, removable glassware, or plastic.

3. Should guarantee repairs be necessary the purchaser must inform the nearest customer service office (manufacturer’s service or authorised agent). AEG reserves the right to sti- pulate the place of the repair (i.e. the customer’s home, place of installation or AEG work- shop).

4. The guarantee or free replacement includes both labour and materials.

5. Repairs carried out under guarantee do not extend the guarantee period for the applian- ce. Parts removed during guarantee repairs become the property of AEG.

6. The purchaser’s statutory rights are not affected by this guarantee.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:

- The guarantee starts from the date you first purchased your product.

- The guarantee is for the same period and to the same extent for labour and parts as exist in the new country of use for this brand or range of products.

- This guarantee relates to you and cannot be transferred to another user.

- Your new home is within the European Community (EC) or European Free Trade Area.

- The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household.

- The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.

France Senlis +33 (0)3 44 62 29 29 Germany Nürnberg +49 (0) 911 323 2600 Italy Pordenone +39 (0) 1678 47053 Sweden Stockholm +46 (0) 8 738 7910 UK Slough +44 (0) 1753 219899

H Alarm light I Alarm reset button

In the event of an abnormal temperature rise inside the freezer (e.g. after a power cut) warning light (H) will start to flash and a buzzer will sound.

After the temperature has returned to normal, the warning light (H) will continue to flash, although the buzzer has stopped.

When the alarm button (I) is pressed, the warmest temperature reached in the compartment flashes on the display (D).

Sound signal alarm with open door

This appliance incorporates an alarm which gives off a sound signal when the door remains open for more than 60 seconds. The signal can be stopped by closing the door.

Starting up and temperature regulation

Please clean the appliance interior and all accessories prior to starting the appliance. Plug in the appliance at the mains supply.

• Press the button ON/OFF (B). The freezer is switched on. The freezer is preset to run at -18°C. this temperature will be reached in a few hours.

• As soon as the appliance is switched on the temperature display (D) shows the current temperature inside the appliance, the alarm reset light (H) flashes and a buzzer sounds.

• Press the alarm reset button (I).

• The buzzer stops and the alarm light (H) continues to flash until the setting temperature is reached.

Ice pack

There are two ice packs in one drawer of the freezer. In the event of a power failure or malfunction, the ice pack will lengthen

the amount of time it takes for the frozen food to become too warm by several hours. The ice pack can only fulfil this task efficiently if it is placed in the uppermost drawer, at the front, above the frozen food. You can use the ice pack for cooling cold bags.

Freezing and storing frozen food

You can use your freezer for freezing fresh food yourself.

• The temperature in the freezer compartment must be –18 °C or colder before freezing food.

• Please observe the freezing capacity given on the rating plate. The freezing capacity is the maximum quantity of fresh food that can be frozen within a period of 24 hours. If you wish to freeze food several days in a row, please observe a maximum capacity of only 2/3 to 3/4 of that on the rating plate. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.

• Allow warm food to cool down before freezing. The warmth will cause increased ice formation and increase the power consumption.

• Please note the maximum storage times specified by the manufacturer.

• Thawed foods which have not been processed further (cooked into meals) may not under any circumstances be frozen a second time.

• Containers with flammable gases or liquids can leak at low temperatures. There is a risk of an explosion! Do not store any containers with flammable materials such as, for example, spray cans, fire extinguisher refill cartridges etc in the refrigerator/freezer.

• Bottles and cans must not be placed in the freezer. They can burst when the contents freeze, high carbonate content drinks can even explode! Never store lemonade, juices, beer, wine, sparkling wine etc. in the freezer.

• All foods must be packed air tight prior to freezing, so that they do not dry out or lose their flavour, and so that no flavour contamination of other frozen goods occurs.

Important! Do not touch frozen food with wet hands. Your hands could stick to the food.

1. Place the packed food in the drawers. Place food to be frozen as shown in figure. Unfrozen food must not touch items already frozen, otherwise the frozen food could begin to defrost.

2. Press the fast freeze button 24 hours before introducing fresh food for freezing. The yellow light comes on.

D670

9 Kg

7 Kg

If, after carrying out the necessary checks there is still a fault with your appliance please contact your local AEG Service Force Centre.

In guarantee customers should ensure that the suggested checks have been made as the engineer will make a charge if the fault is not a mecha- nical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.

Heavy build up of frost, possi- bly also on the door seal.

Door seal is not air tight (pos- sibly after changing over the hinges).

Carefully warm the leaking sections of the door seal with a hair dryer (not hotter than approx. 50 °C). At the same time shape the warmed door seal by hand until it sits cor- rectly.

The freezer temperature is not sufficient, red light lights up, temperature alarm sounds

The appliance is near a heat source.

Temperature is not properly adjusted.

Please look in the "Initial Start Up" section.

Press the fast freeze switch

Door was open for an exten- ded period.

Please look in the "Installation location" section.

A large quantity of warm food was placed in the appliance within the last 24 hours.

Open the door only as long as necessary.

Symptom Possible Cause Remedy

The compressor starts after a period of time.

This is normal, no error has occurred.

The compressor does not start immediately after changing the temperature setting.

3. Place frozen foods in the drawers sorted by type, as far as possible.

Preparation of Ice Cubes

1. Fill the ice cube tray 3/4 full with cold water, place it in the freezer compartment and leave to freeze.

2. To loosen the frozen cubes, either twist the ice cube tray or hold it under running water for a few seconds.

Important! Never try to free an ice tray that is frozen to the freezer compartment using pointed or sharp edged objects. Use the ice scraper supplied.

Frozen Food Symbols/Freezing Calendar

• The symbols on the drawers show different types of frozen goods.

• The numbers indicate storage times

in months for the appropriate types of frozen goods. Whether the upper or lower value of the indicated storage time is valid depends on the quality of the foods and pre-treating before freezing. The lower value applies to foods with high fat content.

• By attaching the included index-tabs to the drawers, they can be marked

according to which type of foods the individual compartments contain.

Defrosting

The freezer will become progressively covered with frost. This should be removed with the special plastic scraper provided, whenever the thickness of the frost exceeds 4 mm. During this operation it is not necessary to switch off the power supply or to remove the foodstuffs.

However when the ice becomes very thick on the inner liner, complete defrosting should be carried out as follows:

1. Remove the frozen food from the freezer, wrap it in several layers of newspaper and put it in a very cool place.

2. Switch off the appliance and pull out the plug, or press the “ON/OFF” button

3. Leave the freezer compartment door open.

4. Insert the plastic scraper into the recess provided under the defrost water channel and place a collecting basin under it.

5. Once defrosting is completed keep the scraper for future use;

6. Press the temperature setting button to the required setting or replace the plug in the power socket.

Warning!

Never use metal tools to scrape off the frost Do not use a mechanical device or any artificial means to speed up the

thawing process other than those recommended by the manufacturer. A temperature rise of the frozen food packs, during defrosting , may shor-

ten their safe storage life.

Switching off the appliance

To switch off the appliance, press the “ON/OFF” button or disconnect from the electricity supply.

If the appliance is not going to be used for an extended period:

1. Remove all packages as well as ice trays.

2. Remove the mains plug or switch off.

3. Defrost freezer compartment and clean thoroughly (see section: “Cleaning and Care”).

4. Leave the door open to avoid the build up of odours.

Cleaning and Care

For hygienic reasons the appliance interior, including interior accessories, should be cleaned regularly.

Warning!

Before carrying out any cleaning or maintenance, disconnect the appliance from the electricity supply.

• Never clean the appliance with a steam cleaner. Moisture could accumu- late in electrical components and could cause an electrical shock! Hot vapours can lead to the damage of plastic parts.

• The appliance must be dry before it is placed back into service.

Warning!

• Ethereal oils and organic solvents can attack plastic parts, e.g.

– lemon juice or the juice from orange peel, – butyric acid; – cleansers which contain acetic acid. Do not allow such substances to come into contact with appliance parts.

• Do not use any abrasive cleansers.

1. Remove frozen food and the food from the refrigerator. Wrap frozen food in several layers of newspaper. Store it in a cool place, well covered.

2. Switch the appliance off and remove the plug from the mains, or discon- nect from the electricity supply.

3. Clean the appliance and the interior accessories with lukewarm water and with a little bicarbonate of soda added (5ml to 0,5 litre of water).

4. Dry the appliance thoroughly.

5. When everything is dry place the appliance back into service.

Energy Saving Tips

• Do not install the appliance near radiators or other sources of continuous

warmth. High ambient temperatures cause longer, more frequent opera- tion of the compressor.

• Ensure sufficient air circulation at the appliance base and at the back wall

Cleaning and Care

For hygienic reasons the appliance interior, including interior accessories, should be cleaned regularly.

Warning!

Before carrying out any cleaning or maintenance, disconnect the appliance from the electricity supply.

• Never clean the appliance with a steam cleaner. Moisture could accumu-

late in electrical components and could cause an electrical shock! Hot vapours can lead to the damage of plastic parts.

• The appliance must be dry before it is placed back into service.

Warning!

• Ethereal oils and organic solvents can attack plastic parts, e.g. – lemon juice or the juice from orange peel, – butyric acid; – cleansers which contain acetic acid. Do not allow such substances to come into contact with appliance parts.

• Do not use any abrasive cleansers.

1. Remove frozen food and the food from the refrigerator. Wrap frozen food in several layers of newspaper. Store it in a cool place, well covered.

2. Switch the appliance off and remove the plug from the mains, or disconnect from the electricity supply.

3. Clean the appliance and the interior accessories with lukewarm water and with a little bicarbonate of soda added (5ml to 0,5 litre of water).

4. Dry the appliance thoroughly.

5. When everything is dry place the appliance back into service.

Energy Saving Tips

• Do not install the appliance near radiators or other sources of continuous

warmth. High ambient temperatures cause longer, more frequent operation of the compressor.

• Ensure sufficient air circulation at the appliance base and at the back wall

3. Place frozen foods in the drawers sorted by type, as far as possible.

Preparation of Ice Cubes

1. Fill the ice cube tray 3/4 full with cold water, place it in the freezer com- partment and leave to freeze.

2. To loosen the frozen cubes, either twist the ice cube tray or hold it under running water for a few seconds.

Important! Never try to free an ice tray that is frozen to the freezer com- partment using pointed or sharp edged objects. Use the ice scraper supplied.

Frozen Food Symbols/Freezing Calendar

• The symbols on the drawers show different types of frozen goods.

• The numbers indicate storage times

• By attaching the included index-tabs to the drawers, they can be marked

according to which type of foods the individual compartments contain.

Defrosting

The freezer will become progressively covered with frost. This should be removed with the special plastic scraper provided, whenever the thickness of the frost exceeds 4 mm. During this operation it is not necessary to swit- ch off the power supply or to remove the foodstuffs.

However when the ice becomes very thick on the inner liner, complete defrosting should be carried out as follows:

Appliance does not work no pilot light is illuminated.

Appliance is not switched on Switch on the appliance. Mains plug is not plugged in

or is loose.

Insert mains plug.

Fuse has blown or is defective.

Check fuse, replace if necessary.

Socket is defective.

Mains malfunctions are to be corrected by an electrician.

Appliance cools too much. Temperature is set too cold.

Press the temperature setting button to a warmer setting.

of the appliance. Never cover air vent openings.

• Do not place warm foods into the appliance. Allow warm foods to cool first.

• Only leave door open as long as necessary.

• Do not set temperature any colder than necessary.

• Put frozen food in the fridge to defrost. The cold in the frozen food will then be used to cool the fridge.

Something Not Working

If the appliance is not functioning correctly, please carry out the following checks before contacting your local AEG Service Force Centre.

Warning!

Repairs should only be carried out by qualified service engineers. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning.

Green light does not light up, yellow light lights up when fast freeze fuction is activated, appliance is on.

Green light faulty.

Please inform your local AEG Service Force Centre

Yellow light does not light up, when fast freeze fuction is activated, appliance is on.

Yellow light faulty.

Please inform your local AEG Service Force Centre

If, after carrying out the necessary checks there is still a fault with your appliance please contact your local AEG Service Force Centre.

In guarantee customers should ensure that the suggested checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.

Heavy build up of frost, possibly also on the door seal.

Door seal is not air tight (possibly after changing over the hinges).

Carefully warm the leaking sections of the door seal with a hair dryer (not hotter than approx. 50 °C). At the same time shape the warmed door seal by hand until it sits correctly.

The freezer temperature is not sufficient, red light lights up, temperature alarm sounds

The appliance is near a heat source.

Temperature is not properly adjusted.

Please look in the "Initial Start Up" section.

Press the fast freeze switch

Door was open for an extended period.

Please look in the "Installation location" section.

A large quantity of warm food was placed in the appliance within the last 24 hours.

Open the door only as long as necessary.

Symptom Possible Cause Remedy

The compressor starts after a period of time.

This is normal, no error has occurred.

The compressor does not start immediately after changing the temperature setting.

H Alarm light I Alarm reset button

In the event of an abnormal temperature rise inside the freezer (e.g. after a power cut) warning light (H) will start to flash and a buzzer will sound.

After the temperature has returned to normal, the warning light (H) will continue to flash, although the buzzer has stopped.

When the alarm button (I) is pressed, the warmest temperature reached in the compartment flashes on the display (D).

Sound signal alarm with open door

This appliance incorporates an alarm which gives off a sound signal when the door remains open for more than 60 seconds. The signal can be stopped by closing the door.

Starting up and temperature regulation

Please clean the appliance interior and all accessories prior to starting the appliance. Plug in the appliance at the mains supply.

• Press the button ON/OFF (B). The freezer is switched on. The freezer is pre- set to run at -18°C. this temperature will be reached in a few hours.

• As soon as the appliance is switched on the temperature display (D) shows the current temperature inside the appliance, the alarm reset light (H) fla- shes and a buzzer sounds.

• Press the alarm reset button (I).

• The buzzer stops and the alarm light (H) continues to flash until the set- ting temperature is reached.

Ice pack

There are two ice packs in one drawer of the freezer. In the event of a power failure or malfunction, the ice pack will lengthen

Service and Spare Parts

If you require a service engineer or wish to purchase spare parts, contact your local AEG Service Force Centre by telephoning:

0870 5 929929

Help us to help you

Please determine your type of enquiry before telephoning. When you contact us we need to know:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

- What is the fault?

- When does the fault occur?

4. The model, production number and product identification number. This information can be found on the serial plate in the interior at the left

of the appliance.

• Model Name

• Model Number (PNC)

• Serial Number (S-No.)

5.Date of purchase

Customer Care Department

For general enquiries regarding your AEG appliance or futher information on AEG products, please contact our Customer Care Department at the address below or visit our website at www.aeghome.co.uk.

Customer Care Department

AEG Domestic Appliances

55-77 High Street, Slough, Berkshire SL1 1DZ

Tel: 08705 350 350*

*calls to this number may be recorded for training purposes

Guarantee Conditions

AEG offer the following guarantee to the first purchaser of this appliance.

1. The guarantee is valid for 12 months commencing when the appliance is handed over to the first retail purchaser, which must be verified by purchase invoice or similar documentation. The guarantee does not cover commercial use.

2. The guarantee covers all parts or components which fail due to faulty workmanship or faulty materials. The guarantee does not cover appliances where defects or poor performance are due to misuse, accidental damage, neglect, faulty.installation, unauthorised modification or attempted repair, commercial use or failure to observe requirements and recommendations set out in the instruction book. This guarantee does not cover such parts as light bulbs, removable glassware, or plastic.

3. Should guarantee repairs be necessary the purchaser must inform the nearest customer service office (manufacturer’s service or authorised agent). AEG reserves the right to stipulate the place of the repair (i.e. the customer’s home, place of installation or AEG workshop).

4. The guarantee or free replacement includes both labour and materials.

5. Repairs carried out under guarantee do not extend the guarantee period for the appliance. Parts removed during guarantee repairs become the property of AEG.