AEG-Electrolux 36001KF-N 60L User Manual

36001 KF

User manual Ceramic hob

2

The followi

1

Dear Customer

Thank you for choosing one of our highquality products.
With this appliance you will experience the perfect combination of functional
design and cutting edge technology.
Convince yourself that our appliances are engineered to deliver the best per
formance and control  indeed we are setting the highest standards of excel
lence.
In addition to this you find environmental and energy saving aspects as an inte
gral part of our products.
To ensure optimal and regular performance of your appliance please read this
instruction manual carefully. It will enable you to navigate all processes perfect
ly and most efficiently.
To refer to this manual any time you need to, we recommend you to keep it in a
safe place. And please pass it to any future owner of the appliance.
We wish you much joy with your new appliance.

ng symbols are used in this user information:

Warning! This must be read! Important advice for the safety of persons and

3 General information and advice

information on avoiding damage to the appliance

2 Information on environmental protection

z Dangerous voltage

Contents

Operating Instructions 4

Safety instructions 4

Description of the Appliance 6

Cooking surface layout 6
Control panel layout 6

Touch Control sensor fields 7
Displays 7
Residual heat indicator 7

Operating the appliance 8

Switching the appliance on and off 8
Selecting the heat setting 8
Switching the STOP+GO function on and off 9
Locking/unlocking the control panel 9
Using the automatic warmup function 10
Using the child safety device 11
Using the timer 12
Automatic switch off 15

Tips on cooking and frying 16

Cookware 16
Energy saving 16
Examples of cooking applications 17

Cleaning and care 18

3Contents

What to do if … 19

Disposal 21

Installation Instructions 22

Safety instructions 22

Assembly 24

Rating Plate 27

Guarantee/Customer Service 28

Service and Spare Parts 31

Operating Instructions4

Operating Instructions

1 Safety instructions

Please comply with these instructions. If you do not, any damage resulting is not
covered by the warranty.

Correct use

• This appliance is not intended for use by children or other persons whose
physical, sensory or mental capabilities or lack of experience and knowledge
prevents them from using the appliance safely without supervision or instruc
tion by a responsible person to ensure that they can use the appliance safely.

• Do not leave the appliance unattended during operation.

• This appliance should be used only for normal domestic cooking and frying of

food.

• The appliance must not be used as a work surface or as a storage surface.

• Additions or modifications to the appliance are not permitted.

• Do not place or store flammable liquids, highly inflammable materials or fusi

ble objects (e.g. plastic film, plastic, aluminium) on or near the appliance.

Child safety

• Small children must be kept away from the appliance.

• Only let bigger children work on the appliance under supervision.

• To avoid small children and pets unintentionally switching the appliance on,

we recommend activation of the child safety device.

General safety

• The appliance may only be installed and connected by trained, registered serv
ice engineers, or competent persons.

• Builtin appliances may only be used after they have been built in to suitable
builtin units and work surfaces that meet standards.

• In the event of faults with the appliance or damage to the glass ceramic
(cracks, scratches or splits), the appliance must be switched off and discon
nected from the electrical supply to prevent the possibility of an electric
shock.

• Repairs to the appliance must only be carried out by trained registered service
engineers.

5Safety instructions

Safety during use

• Overheated fats and oils can ignite very quickly. Warning! Fire hazard!

• There is the risk of burns from the appliance if used carelessly.

• Remove stickers and film from the glass ceramic.

• Cables from electrical appliances must not touch the hot surface of the appli

ance or hot cookware.

• Switch the cooking zones off after each use.

Safety when cleaning

• For cleaning, the appliance must be switched off and cooled down.

• For safety reasons, the cleaning of the appliance with steam jet or highpres

sure cleaning equipment is not permitted.

How to avoid damage to the appliance

• The ceramic glass can be damaged by objects falling onto it.

• The edge of the ceramic glass can be damaged by being knocked by the cook

ware.

• Cookware made of cast iron, cast aluminium or with damaged bottoms can
scratch the ceramic glass if pushed across the surface.

• Objects that melt and things that boil over can burn onto the ceramic glass
and should be removed straightaway.

• To avoid damaging cookware and glass ceramics, do not allow saucepans or
frying pans to boil dry.

• Do not use the cooking zones with empty cookware or without cookware.

Description of the Appliance6

Description of the Appliance

Cooking surface layout

Single cooking zone

1200W

Single cooking zone

1800W

Control panel

Control panel layout

On/Off
with power indicator

Heat setting selection

Cooking zone indicators

Timer function

STOP+GO

Lock

Timer display

Display

Timer

7Description of the Appliance

Touch Control sensor fields

The appliance is operated using Touch Control sensor fields. Functions are con
trolled by touching sensor fields and confirmed by displays and acoustic signals.
Touch the sensor fields from above, without covering other sensor fields.

Sensor field Function

On / Off Switches appliance on and off
Increase settings To increase heat settings
Reduce settings To reduce heat settings

Timer Timer selection

Stop+Go To switch the Keep Warm setting on/

off

Lock Locking/unlocking the control panel

Displays

Display Description

Cooking zone is switched off
Keep warm setting Keep warm setting/STOP+GO function

is set
 Heat settings Heat setting is set
 Heating setting plus

decimal point

Automatic warm up func

tion
Fault Malfunction has occurred
Residual heat Cooking zone is still hot
Child safety device Lock/child safety device is set.
Automatic switch off Switch off is active.

Intermediate heat setting is set

Automatic warmup function is acti
vated

Residual heat indicator

1 Warning! Risk of burns from residual heat. After being switched off, the cook

ing zones need some time to cool down. Look at the residual heat indicator

3 Residual heat can be used for melting and keeping food warm.

.

Operating the appliance8

Operating the appliance

Switching the appliance on and off

Control panel Display Pilot light

Switch on Touch for 2 seconds / lights up
Switch off Touch for 1 second / none goes out

3 After switching on, within approx. 10 seconds a heat setting or a function must

be set, otherwise the appliance automatically switches itself off.

Selecting the heat setting

Control panel Indicator

To increase Touch to
To decrease Touch to
To switch off Touch and at the same time

3 The keep warm setting lies between and . It is used to keep food warm.

Switching the STOP+GO function on and off

The STOP+GO function simultaneously switches all cooking zones that are
switched on to the keep warm setting and then back to the heat setting that
was previously set.

Control panel Display

To switch on Touch
To switch off Touch heat setting that was previously

set (not automatic warm up func
tion)

3 Timer functions are not stopped by .
3 locks the whole control panel except the sensor field .

Locking/unlocking the control panel

The control panel, with the exception of the “On/Off” sensor field, can be locked
at any time in order to prevent the settings being changed e.g. by wiping over
the panel with a cloth.

9Operating the appliance

Control panel Display

Switch on Touch (for 5 seconds)
Switch off Touch previously set heat setting

3 When you switch the appliance off, the locking function is automatically

switched off.

Operating the appliance10

Using the automatic warmup function

All cooking zones are equpped with an automatic warm up function When set
ting a heat setting using , when starting from , the cooking zone switches
to full power for a certain amount of time and then automatically switches back
to the heat setting set.

Switch on

Control
panel

Touch to (after 5 seconds)

possible heat
settings

Display

(only when starting at

)

Switch off Touch to / to
Not used Touch to to

3 If during the automatic warm up a higher heat setting is selected, e.g. from

to , the automatic warm up is adjusted.

3 If there is still residual heat on the cooking zone (display ), the automatic

warm up is not performed.

The length of time that the automatic warm up function operates depends on
the heat setting selected.

Heat setting Length of the automatic warm up

[min:sec]

v 0:30

1 1:00

2 1:40

3 4:50

4 6:30

5 10:10

6 2:00

7 3:30

8 4:30

9 

11Operating the appliance

Using the child safety device

The child safety device prevents unintentional use of the appliance.

Setting the child safety device

Step Control panel Display/Signal

1. Switch on the appliance

(Do not set a heat setting)

2. Touch until the signal sounds Acoustic signal

3. Touch

Appliance switches off. The child safety device is set.

Overriding the child safety device

The child safety device can be released in this way for a single cooking session; it
remains activated afterwards.

Step Control panel Display/Signal

1. Switch on the appliance

2. Touch and at the same time / acoustic signal

Until the appliance is next switched off, it can used as normal.

3 After overriding the child safety device, a heat setting or a function must be set

within approx. 10 seconds, otherwise the appliance automatically switches itself
off.

Releasing the child safety device

Step Control panel Display/Signal

1. Switch on the appliance

2. Touch until the signal sounds Acoustic signal

3. Touch

Appliance switches off. The child safety device is released.

Operating the appliance12

Using the timer

All cooking zones can use each use one of the two timer functions at the same
time.

Function Condition Outcome after the

time has elapsed

Automatic cutout a heat setting is set acoustic signal

00 flashes

Cooking zone switches

off

Countdown timer cooking zones not in use acoustic signal

00 flashes

3 If a cooking zone is switched off, the timer function set is also switched off.
3 If a heat setting is set on this cooking zone in addition to a countdown timer,

the cooking zone is switched off after the time set has elapsed.

Step Control panel Display

1. Touch 1x Pilot light for the back cooking zone

flashes

2. Touch 1x Pilot light for the front cooking zone

flashes

3 The heat setting indicator of the selected cooking zone goes out, as long as the

timer time can be set.

3 If the pilot light is flashing more slowly, the heat setting indicator appears again

and the heat setting can be reset or modified.

3 If other timer functions are set, after a few seconds the shortest remaining time

of all the timer functions is displayed and the corresponding pilot light flashes.

Setting the time

Step Control panel field Display

1. Select cooking

zone

2. Touch or for the

Pilot light of the cooking zone selected
flashes

00 to 99 minutes

cooking zone selected

After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.

Switching off the Timer function

Step Control panel Display

1. Select a cooking

zone

2. Touch for the cook
ing zone selected

Simultaneoulsy touch

and for the

cooking zone selected

The pilot light goes out.
The Timer function for the selected cooking zone is switched off.

Pilot light of the selected cooking zone
flashes more quickly.
Remaining time is displayed

The remaining time counts down to 00.

00 is displayed.

13Operating the appliance

Changing the time

Step Control panel field Display

1. Select cooking

zone

2. Touch or for the
cooking zone selected

After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.

Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed

01 to 99 minutes

Operating the appliance14

Displaying the time remaining for a cooking zone

Step Control panel field Display

1. Select cooking

zone

Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed

After a few seconds the pilot light flashes more slowly.

Switching off the acoustic signal

Step Control panel field Acoustic signal

1. Touch Acoustic signal to acknowledge.

Acoustic signal stops.

Automatic switch off

Cooking surface

• If after switching on the cooking surface, a heat setting is not set for a cook

ing zone within approx. 10 seconds, the cooking surface automatically switch
es itself off.

• If one or more sensor fields are covered by objects (a pan, cloths, etc.) for

longer than approx. 10 seconds, a signal sounds and the cooking surface
switches off automatically.

• If all cooking zones are switched off, the cooking surface automatically

switches itself off after approx. 10 seconds.

Control panel

• When the appliance is switched off, if one or more of the sensor fields on the

control panel are covered for more that 10 seconds, an acoustic signal sounds.
The acoustic signal switches itself off automatically when the sensor fields are
no longer covered.

Cooking zones

• If one of the cooking zones is not switched off after a certain time, or if the

heat setting is not modified, the relevant cooking zone switches off automati
cally. is displayed. Before being used again, the cooking zone must be set to

0.

15Operating the appliance

Heat setting Switches off after

v, 1 - 2 6 hours
3 - 4 5 hours
5 4 hours
6 - 9 1.5 hours

Tips on cooking and frying16

Tips on cooking and frying

3

Information about acrylamides

According to the latest scientific research, intensive browning of food, especially
in products containing starch, may present a health risk due to acrylamide.
Therefore we recommend cooking at low temperatures and not browning foods
too much.

Cookware

• You can recognise good cookware from the bottoms of the pans. The bottom

should be as thick and flat as possible.

• Cookware made of enamelled steel or with aluminium or copper bottoms can

leave discolourations on the ceramic glass surface which are difficult or im
possible to remove.

Energy saving

2 Always place cookware on the cooking

zone before it is switched on.

2 If possible, always place lids on the pans.

2 Switch cooking zones off before the end of

the cooking time, to take advantage of re
sidual heat.

2 Bottom of pans and cooking zones should

be the same size.

Examples of cooking applications

The information given in the following table is for guidance only.

17Tips on cooking and frying

Heat

setting

12

23 Simmering

34

45 Boiling

67

78

Cooking

process

0 Residual heat, Off position

Keeping

V

food warm

Melting

Solidifying Fluffy omelettes, baked eggs 1040 mins. Cook with lid on

Steaming

Braising

Gentle

frying

Heavy
frying

Boiling

Searing

9

Deep fry

ing

suitable for Cook time Tips/Hints

Keeping cooked foods warm as required Cover

Hollandaise sauce,

melting butter, chocolate,

gelatine

Simmering rice and milk

based dishes

Heating up readycooked

meals

Steaming vegetables, fish

Braising meat

Steaming potatoes 2060 mins.

Cooking larger quantities of

food, stews and soups

Frying escalope, veal cordon
bleu, cutlets, rissoles, sausag
es, liver, roux, eggs, pancakes,

doughnuts

Hash browns, loin steaks,

steaks, Flädle (pancakes for

garnishing soup)

Boiling large quantities of water, cooking pasta, searing meat (goulash,

525 mins. Stir occasionally

2550 mins.

2045 mins.

60150 mins.

as required

515 mins.

per pan

pot roast), deep frying chips

much liquid as rice, stir

With vegetables add only

a little liquid (a few table

Use only a little liquid, e.

Up to 3 l liquid plus in

Add at least twice as

milk dishes part way

through cooking

spoons)

¼ l water for

g.: max.

750 g of potatoes

gredients

Turn halfway through

cooking

Turn halfway through

cooking

Cleaning and care18

Cleaning and care

1

Take care! Risk of burns from residual heat.

1 Important Sharp objects and abrasive cleaning materials will damage the appli

ance. Clean with water and washing up liquid.

1 Important Residues from cleaning agents will damage the appliance. Remove

residues with water and washing up liquid.

Cleaning the appliance after each use

1. Wipe the appliance with a damp cloth and a little washing up liquid.

2. Rub the appliance dry using a clean cloth.

Removing deposits

1. Place the scraper on the glass ceramic surface at an angle.

2. Remove residues by sliding the blade over the surface.

3. Wipe the appliance with a damp cloth and a little washing up liquid.

4. Rub the appliance dry using a clean cloth.

Remove

Type of dirt

sugar, food containing sugar yes 

plastics, tin foil yes 

limescale and water rings  yes

fat splashes  yes

shiny metallic discolouration  yes

immedi

ately

when the appliance has

cooled down

using

a scraper*

cleaner for glass ceram

ic or stainless steel*

*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops, supermar

kets, the parts department of your local Service Force Centre or from www.shop.electrolux.co.uk

3 Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
3 Scratches or dark stains on the glass ceramic that cannot be removed do not

however affect the functioning of the appliance.

What to do if …

Problem Possible cause Remedy

The cooking zones will not
switch on or are not function
ing

Acoustic signal sounds when
appliance is switched off

The residual heat indicator is
not displaying anything

The automatic warm up func
tion is not switching itself on

is lit Overheating protection for the

19What to do if …

More than 10 seconds have
passed since the appliance was
switched on

The child safety device is
switched on

Several sensor fields were
touched at the same time

Automatic switch off has been
triggered

STOP+GO is activated Switching off STOP+GO

The control panel is wholly or
partly covered by objects.

The cooking zone was only on
for a short time and is there
fore not hot

There is still residual heat on
the cooking zone

The highest heat setting is set The highest heat setting has

The heat setting was set using
the sensor field

cooking zone has been trig
gered

Automatic switch off has been
triggered

Switch the appliance on again.

Deactivate the child safety de
vice (See the section “Child
safety device”)

Only touch one sensor field

Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again

Remove objects.

If the cooking zone is sup
posed to be hot, call your local
Service Force Centre.

Let the cooking zone cool
down

the same power as the auto
matic warm up function

1. Switching off the cooking
zone

1. Set the cooking zone using
the sensor field

Switch off the cooking zone.
Switch the cooking zone on
again

Switch off the cooking zone.
Switch the cooking zone on
again

What to do if …20

Problem Possible cause Remedy

and number are displayed Electronics fault Disconnect the appliance from

the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the cus
tomer service department

and minus are displayed Light rays that are too strong

on the control panel, for ex
ample bright sunlight

Briefly shade the control pan
el, for example with the hand
Acoustic signal sounds, appli
ance switches itself off Switch
appliance on (again)

If you are unable to remedy the problem by following the above sugges
tions, please contact your local Service Force Centre.

1 Warning! Repairs to the appliance are only to be carried out by qualified service

engineers. Considerable danger to the user may result from improper repairs.

3 If the appliance has been operated incorrectly, the visit from the service techni

cian or dealer may not take place free of charge, even during the warranty peri
od.

Disposal

21Disposal

2

Packaging material

The packaging materials are environmentally friendly and can be recycled. The
plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dis
pose of the packaging materials in the appropriate container at your local waste
disposal facilities.

2 Old appliance

The symbol W on the product or on its packaging indicates that this product

may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equip
ment. By ensuring this product is disposed of correctly, you will help prevent po
tential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact your
local city office, your household waste disposal service or the shop where you
purchased the product.

Installation Instructions22

Installation Instructions

1

Safety instructions

Warning! This must be read!
The laws, ordinances, directives and standards in force in the country of use are
to be followed (safety regulations, proper recycling in accordance with the regu
lations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Antishock protection must be provided by the installation, for example drawers
may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture using a
suitable sealant.
The sealant seals the appliance to the work top with no gap.
Avoid installing the appliance next to doors and under windows. Otherwise hot
cookware may be knocked off the rings when doors and windows are opened.

z Risk of injury from electrical current.

• The electrical mains terminal is live.

• Make electrical mains terminal free of voltage.

• Follow connection schematic.

• Observe electrical safety rules.

• Ensure antishock protection by installing correctly.

• The appliance must be connected to the electrical supply by a qualified elec

trician.

z Risk of injury from electrical current.

• Loose and inappropriate plug and socket connections can make the terminal
overheat.

• Have the clamping connections correctly installed by a qualified electrician.

• Use strain relief clamp on cable.

• In the event of singlephase or twophase connection, the appropriate mains

cable of type H05BBF Tmax 90°C (or higher) must be used.

• If this appliance’s mains cable is damaged, it must be replaced by a special ca
ble (type H05BBF Tmax 90°C; or higher). Please contact your local Service
Force Center for further advice.

A device must be provided in the electrical installation which allows the appli
ance to be disconnected from the mains at all poles with a contact opening
width of at least 3 mm
Suitable isolation devices include line protecting cutouts, fuses (screw type fus
es are to be removed from the holder), earth leakage trips and contactors.

23Installation Instructions

Sticking on the seal

• Clean the worktop in the area of the cutout section.

• Stick the onesided selfadhesive sealing tape supplied all the way round the

lower edge of the cooking surface along the outer edge of the glass ceramic
panel. Do not stretch it. The cut ends should lie in the middle of one side.
When you have cut it to length (add a few mm), press the two ends flush up
against one another.

Assembly24

Assembly

25Assembly

Assembly26

Rating Plate

36001KFN

55HEDD1KO

AEG  ELECTROLUX

230 V 50 Hz

27

949 592 691

3,0 kW

Guarantee/Customer Service28

Guarantee/Customer Service

Standard guarantee conditions

We, AEGElectrolux, undertake that if within 12 months of the date of the pur
chase this AEGElectrolux appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we will, at our option repair
or replace the same FREE OF CHARGE for labour, materials or carriage on condi
tion that:

• The appliance has been correctly installed and used only on the electricity
supply stated on the rating plate.

• The appliance has been used for normal domestic purposes only, and in ac
cordance with the manufacturer’s instructions.

• The appliance has not been serviced, maintained, repaired, taken apart or tam
pered with by any person not authorised by us.

• Electrolux Service Force Centre must undertake all service work under this
guarantee

• Any appliance or defective part replaced shall become the Company’s proper
ty.

• This guarantee is in addition to your statutory and other legal rights.

Exclusions

• Damage or calls resulting from transportation, improper use or neglect, the
replacement of any light bulbs or removable parts of glass or plastic.

• Costs incurred for calls to put right an appliance which is improperly installed
or calls to appliances outside the United Kingdom.

• Appliances found to be in use within a commercial environment, plus those
which are subject to rental agreements.

• Products of Electrolux manufacturer that are not marketed by Electrolux

29Guarantee/Customer Service

European Guarantee

This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for
the period specified in the appliance guarantee or otherwise by law. If you move from one of these coun
tries to another of the countries listed below the appliance guarantee will move with you subject to the fol
lowing qualifications:

•

The appliance guarantee starts from the date you first purchased the appliance which will be evidenced
by production of a valid purchase document issued by the seller of the appliance.

•

The appliance guarantee is for the same period and to the same extent for labour and parts as exists in
your new country of residence for this particular model or range of appliances.
The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred

•

to another user.

•

The appliance is installed and used in accordance with instructions issued by Electrolux and is only used
within the home, i.e. is not used for commercial purposes.

The appliance is installed in accordance with all relevant regulations in force within your new country of

•

residence.

The provisions of this European Guarantee do not affect any of the rights granted to you by law.

Guarantee/Customer Service30

www.electrolux.com

p t b

Albania [phone] Rr. Pjeter Bogdani Nr. 7 Tirane
Belgique/België/Belgien [phone] Bergensesteenweg 719, 1502 Lembeek
Èeská republika [phone] Budìjovická 3, Praha 4, 140 21
Danmark [phone] Sjællandsgade 2, 7000 Fredericia
Deutschland [phone] Muggenhofer Str. 135, 90429 Nürnberg
Eesti [phone] Mustamäe tee 24, 10621 Tallinn

España [phone]

France www.electrolux.fr

Great Britain [phone]

Hellas [phone] Limnou Str., 54627 Thessaloniki
Hrvatska [phone] Slavonska avenija 3, 10000 Zagreb
Ireland [phone] Long Mile Road Dublin 12
Italia [phone] C.so Lino Zanussi, 26  33080 Porcia (PN)
Latvija [phone] Kr. Barona iela 130/2, LV1012, Riga
Lithuania [phone] Žirmūnų 67, LT09001 Vilnius
Luxembourg [phone] Rue de Bitbourg, 7, L1273 Hamm

Magyarország [phone]

Nederland [phone]

Norge [phone] Risløkkvn. 2 , 0508 Oslo
Österreich [phone] Herziggasse 9, 1230 Wien
Polska [phone] ul. Kolejowa 5/7, Warszawa

Portugal [phone]

Romania [phone] Str. Garii Progresului 2, S4, 040671 RO
Schweiz/Suisse/Svizzera [phone] Industriestrasse 10, CH5506 Mägenwil

Slovenija [phone]

Slovensko [phone]

Suomi www.electrolux.fi

Sverige [phone]

Türkiye [phone]

Россия [phone]

Carretera M300, Km. 29,900
Alcalá de Henares Madrid

Addington Way, Luton, Bedfordshire
LU4 9QQ

H1142 Budapest XIV,
Erzsébet királyné útja 87

Vennootsweg 1, 2404 CG 
Alphen aan den Rijn

Quinta da Fonte  Edificio Gonçalves Zarco  Q 35
2774  518 Paço de Arcos

Electrolux Ljubljana d.o.o.
Gerbièeva 98, 1000 Ljubljana

Electrolux Slovakia s.r.o., Electrolux Domáce spot
rebièe SK, Seberíniho 1, 821 03 Bratislava

Electrolux Service, S:t Göransgatan 143,
S105 45 Stockholm

Tarlabaþý caddesi no : 35 Taksim
Istanbul

129090 Москва, Олимпийский проспект, 16,
БЦ „Олимпик“

Service and Spare Parts

If the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact Service Force by telephoning:

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre cov
ering your post code area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at

www. serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the
heading „What to do if...“

When you contact the Service Force Centre you will need to give the following
details:

1. Your name, address and post code.

2. Your telephone number.

3. Clear and concise details of the fault.

4. The model and serial number of the appliance (found on the rating plate)

5. The purchase date.

Please note that a valid purchase receipt or
guarantee documentation is required for in
guarantee service calls.

Customer Care

For general enquiries concerning your AEG
Electrolux appliance, or for further informa
tion on AEGElectrolux products please
contact our Customer Care Department by
letter or telephone at the address below or
visit our website at www.aeg.co.uk.

Customer Care Department
Major Appliances
AEGElectrolux
Domestic Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: [phone] (*)

31Service and Spare Parts

For Customer Service in the Republic of
Ireland please contact us at the address be

low:
AEG/ Electrolux Group (Ire) Ltd
Long Mile Road/ Dublin 12
Republic of Ireland
Tel: [phone]
Email: [e-mail]

(*) Calls may be recorded for training purposes

www.electrolux.com

www.aeg-electrolux.co.uk

867 200 199-M-060607-04 Subject to change without notice