Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler features you might not find on ordinary appliances. Please
spend a few minutes reading to get the very best from it.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
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www.registeraeg.com
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
Page 3
1. SAFETY INFORMATION
Before the installation and use of the appliance,
carefully read the supplied instructions. The
manufacturer is not responsible for any injuries or
damages that are the result of incorrect installation or
usage. Always keep the instructions in a safe and
accessible location for future reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
• Do not let children play with the appliance.
• Children aged 3 years and under must be kept away
from this appliance when it is in operation at all times.
• Keep all packaging away from children and dispose of
it appropriately.
• Keep detergents away from children.
• Keep children and pets away from the appliance when
the door is open.
• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
ENGLISH
3
General Safety
1.2
• Do not change the specification of this appliance.
• Do not exceed the maximum load of 8 kg (refer to the
"Programme chart" chapter).
• The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar
(0.05 MPa) and 8 bar (0.8 MPa).
• The ventilation opening in the base (if applicable)
must not be covered by a carpet, mat, or any floor
covering.
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• The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
• Old hose sets must not be reused.
• If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
• Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
• Do not use high pressure water sprays and/or steam
to clean the appliance.
• Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. CONDITIONS OF USE
This appliance is intended to be used in
household and similar applications such
as:
• Farm houses
3. SAFETY INSTRUCTIONS
3.1 Installation
• Remove all the packaging and the
transit bolts.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in
future they must be reattached to lock
the drum to prevent internal damage.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Do not install or use a damaged
appliance.
• Follow the installation instruction
supplied with the appliance.
• Do not install or use the appliance
where the temperature can be less
than 0°C or where it is exposed to the
weather.
• By clients in serviced apartments,
holiday apartments and other
residential type environments.
• The floor area where the appliance is
to be installed must be flat, stable,
heat resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• Adjust the feet to have the necessary
space between the appliance and the
flooring.
• Do not install the appliance where the
appliance door cannot be fully
opened.
• Do not put a container to collect
possible water leakage under the
appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
3.2 Electrical connection
• The appliance must be earthed.
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ENGLISH5
• Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need
to be replaced, this must be carried
out by our Authorised Service Centre.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
3.3 Water connection
• Do not cause damage to the water
hoses.
• Before connection to new pipes,
pipes not used for a long time, where
repair work has been carried out or
new devices fitted (water meters,
etc.), let the water flow until it is clean
and clear.
• Ensure that there are no visible water
leaks during and after the first use of
the appliance.
3.4 Use
WARNING!
Risk of injury, electrical
shock, fire, burns or damage
to the appliance.
• This appliance is for household use
only.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Make sure that all metal objects are
removed from the laundry.
• Do not wash fabrics which are heavily
soiled with oil, grease or other greasy
substances. It can damage rubber
parts of the washing machine.
Prewash such fabrics by hand before
loading them into the washing
machine.
• Do not touch the glass door while a
programme is in operation. The glass
can get hot.
3.5 Service
• To repair the appliance contact an
Authorised Service Centre.
• Use original spare parts only.
3.6 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
4.
INSTALLATION
WARNING!
Refer to Safety chapters.
4.1 Unpacking
WARNING!
Remove all the packaging
and the transit bolts before
installing the appliance.
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WARNING!
Use the gloves.
1. Remove the external film. If
necessary, use a cutter.
2. Remove the cardboard top and the
polystyrene packaging materials.
3. Remove the internal film.
5. Carefully put down the appliance
with the rear side on it.
6. Put the front polystyrene packaging
element on the floor under the
appliance.
Make sure not to
damage the hoses.
7. Remove the polystyrene protection
from the bottom.
4. Open the door and remove the
polystyrene piece from the door seal
and all the items from the drum.
8. Pull up the appliance in vertical
position.
9. Remove the power supply cable and
the drain hose from the hose holders.
It is possible to see
water flowing from the
drain hose. This is due to
the testing with water of
the appliance in factory.
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10. Remove the three bolts by using the
x4
key supplied with the appliance.
11. Pull out the plastic spacers.
12. Put the plastic caps, that you find in
the user manual bag, in the holes.
ENGLISH
WARNING!
Do not put cardboard, wood
or equivalent materials
below the appliance feet to
adjust the level.
The appliance must be level and stable.
A correct adjustment of the
appliance level prevents the
vibration, noise and the
movement of the appliance
when in operation.
7
We recommend that you
keep the packaging and the
transit bolts for any
movement of the appliance.
4.2 Positioning and levelling
1. Install the appliance on a flat hard
floor.
Make sure that carpets do
not stop the air circulation
below the appliance.
Make sure that the
appliance does not touch
the wall or other units.
2. Loosen or tighten the feet to adjust
the level.
4.3 The inlet hose
1. Connect the water inlet hose to the
back of the appliance.
2. Position it toward left or right
depending on the position of the
water tap.
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Make sure that the inlet hose
is not in vertical position.
3. If necessary, loose the ring nut to set
it in the correct position.
4. Connect the water inlet hose to the
cold water tap with 3/4" thread.
If this occur, close the water tap and
contact the authorized service centre to
replace the hose.
4.5 Water drainage
The drain hose should stay at a height of
not less than 60 cm and not more than
100 cm.
You can extend the drain
hose to maximum 400 cm.
Contact the authorized
service centre for the other
drain hose and the
extension.
It is possible to connect the drain hose in
different ways:
1. Make a U shape with the drain hose
and put it around the plastic hose
guide.
CAUTION!
Make sure that there are no
leaks from the couplings.
Do not use an extension
hose if the inlet hose is too
short. Contact the service
centre for the replacement
of the inlet hose.
4.4 Water-stop device
The inlet hose has a water stop device.
This device prevents water leaks in the
hose because of its natural ageing.
The red sector in the window «A» shows
this fault.
2. On the edge of a sink - Fasten the
guide to the water tap or to the wall.
Make sure that the plastic
guide cannot move when
the appliance drains.
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Make sure that the drain
ø16
1
W011
2
hose end is not immersed in
the water. There may be a
return of dirty water into the
appliance.
3. To a stand pipe with vent-hole
Insert the drain hose directly into a
drain pipe. Refer to the illustration.
ENGLISH9
5. Without the plastic hose guide, to
a sink spigot - Remove the plastic
membrane from the sink trap spigot.
6. Connect the drain hose to the spigot
and tighten it with a clamp.
-
7. Position the hose directly to a built-
in drain pipe in the room wall and
tighten it with a clamp.
The end of the drain hose
must always be ventilated ,
i.e. the inner diameter of the
drain pipe (min. 38 mm min. 1.5") must be larger
than the external diameter
of the drain hose.
4. If the end of the drain hose looks like
this (see the picture), you can push it
directly into the stand pipe.
PRODUCT DESCRIPTION
5.
5.1 Special features
Your new washing machine meets all
modern requirements for an effective
treatment of laundry with low water,
energy and detergent consumption and
respectful of fabric care.
• The ProSense technology detects
the laundry load size defining the
programme duration in 30 seconds.
The washing programme is tailored to
the laundry load and the type of fabric
without consuming more time, energy
and water than necessary.
• The steam has a quick and easy way
to refresh the clothes. The gentle
steam programmes remove odours
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5
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7
4
10
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and reduce creases in dry fabrics so
they need little ironing.
The Plus Steam option, finishes every
cycle with gentle steam that relaxes
the fibres and reduces fabric creasing.
Ironing will be easier!
5.2 Appliance overview
• Thanks to the Soft Plus option, the
fabric softener is uniformly spread out
in the laundry and deeply penetrates
the fabric fibres favouring a perfect
softness.
Worktop
1
Detergent dispenser
2
Control panel
3
Door handle
4
Rating plate
5
Drain pump filter
6
Feet for levelling the appliance
7
Drain hose
8
Inlet hose connection
9
Mains cable
10
Transit bolts
11
Hose support
12
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6. CONTROL PANEL
2
3
6
1211 108
1
4
5
7
9
On/O
Soft Pl us
Start/Pau se
Progra m
Cottons
Extra Ri nse
Synthet ics
Delica tes
Wool / Silk
Steam
Prewash
Stain
Only Spi n
Only Drai n
Only Rin se
Extra Rin se
Jeans
20 min . - 3 kg
Anti-Al lergy
Duvet
Outdoor
Rinse
Temp.
Spin
Stains/
Prewash
Time Sav e
Eco
Delay S tart
6.1 Control panel description
ENGLISH11
Programme dial
1
Display
2
Eco touch button
3
Time Save touch button
4
Rinse touch button
5
• Extra rinse option
• Skipping wash phase - Only Rinse
option
Start/Pause touch button
6
Stains/Prewash touch button
7
• Stain option
• Prewash option
6.2 Display
Delay start touch button
8
Soft Plus touch button
9
Spin reduction touch button
10
• Rinse Hold option
• Extra Silent option
• Skipping wash and rinse phases Only Spin option
• Skipping wash, rinse and spin
phases - Only Drain option
Temperature touch button
11
On/Off push button
12
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Maximum load indicator. The indicator flashes during the laundry
load estimation (refer to ProSense load detection paragraph) .
Maximum laundry indicator. It blinks if the laundry amount exceeds the
declared load.
Door locked indicator.
Delay start indicator.
The digital indicator can show:
• Programme duration (e. g. ).
• Delay time (e. g. or ).
• Cycle end ( ).
• Warning code (e.g. ).
Washing phase indicator. It flashes during pre-wash and wash phase.
Rinsing phase indicator. It flashes during rinse phase.
When the Permanent Extra Rinse option is activated, the indicator
appears.
Spinning and draining phase indicator. It flashes during spin and drain
phase.
Steam phase indicator.
Child safety lock indicator.
ECOEnergy saving indicator.
Time saving indicator.
Spin speed indicator.
Rinse hold indicator.
Extra silent indicator.
Temperature indicator. The indicator appears when a cold wash is
set.
7. DIAL AND BUTTONS
7.1 On/Off
Pressing this button for a few seconds
allows to activate or deactivate the
appliance. Two different tunes sound
while switching the appliance on or off.
As the Stand-by function automatically
deactivates the appliance to decrease
the energy consumption in a few cases,
you may need to activate the appliance
again.
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ENGLISH13
For more details, refer to Stand-by
paragraph in Daily Use chapter.
7.2 Introduction
The options/functions are
not selectable with all
washing programmes. Check
the compatibility between
options/functions and
washing programmes in the
"Programme Chart". An
option/function can exclude
another one, in this case the
appliance doesn't allow you
to set the incompatible
options/functions together.
7.3 Temp
When you select a washing programme,
the appliance automatically proposes a
default temperature.
Touch this button repeatedly until the
desired temperature value appears on
the display.
When the display shows the indicators
and , the appliance does not
heat the water.
7.4 Spin
When you set a programme, the
appliance automatically sets the
maximum spin speed allowed.
Touch repeatedly this button to:
• Decrease the spin speed.
The display shows only
the spin speeds available
for the set programme.
• Activate the Rinse Hold option.
The final spin is not performed. The
water of the last rinse is not drained
out to prevent the fabrics from
creasing. The washing programme
ends with water in the drum.
The display shows the indicator .
The door stays locked and the drum
turns regularly to reduce creasing.
You must drain the water to unlock
the door.
If you touch the Start/Pause button,
the appliance performs the spinning
phase and drains the water.
The appliance empties
the water out
automatically after 18
hours approximately.
• Activate the Extra Silent option.
The intermediate and the final
spinning phases are suppressed and
the programme ends with water in the
drum. This helps to reduce creasing.
The display shows the indicator .
The door stays locked. The drum
turns regularly to reduce creasing.
You must drain the water to unlock
the door.
As the programme is very quiet, it is
suitable for use at night time when
cheaper electricity tariffs are available.
In some programmes the rinses are
performed with more water.
If you touch the Start/Pause button,
the appliance performs the only
draining phase.
The appliance empties
the water out
automatically after 18
hours approximately.
• Drain Only option (Skipping thewash, rinse and spin phases) .
The appliance performs the only
draining phase of the selected
washing programme.
The display shows the indicator
(cold), and the indicator (no
spin) and the indicator .
• Spin Only option (Skipping the washand rinse phases) .
The appliance performs only the
spinning phase of the selected
washing programme.
The display shows the indicator
(cold), the phase indicator and the
spin speed.
If it is necessary to reduce
the spin speed, select a
programme with a lower
spin speed as default.
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7.5 Stains/Prewash
Press this button repeatedly to activate
one of the two options.
The relevant indicator goes on in the
display.
• Stain
Select this option to add an anti-stain
phase to a programme in order to
treat heavily soiled or stained laundry
with stain remover.
Pour the stain remover into
compartment
will be added in the appropriate
phase of the washing programme.
This option is not
available with a
temperature lower than
40 °C.
•
Prewash
Use this option to add a pre-wash
phase at 30 °C before the washing
phase.
This option is recommended for
heavily soiled laundry, especially if
containing sand, dust , mud and other
solid particles.
The options can increase the
programme duration.
. The stain remover
7.6 Soft Plus
Set the Soft plus option to optimise the
fabric softener distribution and improve
the fabric softness.
It is suggested when you use the fabric
softener.
This option slightly increases
the programme duration.
the selected delay time and the
appliance begins the countdown.
7.8 Rinse
With this button you can select one of
the following options:
• Extra Rinse option
This option adds a few rinses
according to the selected washing
programme.
Use this option for persons allergic to
detergent residues and in areas
where the water is soft.
This option increases
slightly the programme
duration.
• Skipping wash phase - Only Rinse
option
The appliance performs only the
rinsing phase, the spinning and the
draining phases of the selected
programme.
The corresponding indicator above the
touch button illuminates.
7.9 Time Save
With this option you can decrease the
programme duration.
• If your laundry is normally or lightly
soiled, it may be advisable to shorten
the washing programme. Touch this
button once to decrease the duration.
• In case of smaller load, touch this
button twice to set an extra quick
programme.
The display shows the indicator
This option can also be used
to shorten the Steam
programme duration.
.
7.7 Delay Start
With this option you can delay the start
of a programme in a more convenient
time.
Touch the button repeatedly to set the
required delay. The time increases by
steps of 30 minutes up to 90' and from 2
hours up to 20 h.
After touching the Start/Pause button,
the display shows the indicator
and
7.10 Eco
Set this option for slightly or normally
soiled items washed at 30°C or higher
temperatures.
The appliance decreases the washing
temperature and extends the washing
time to obtain a good washing efficiency
by saving energy. The display shows the
indicator .
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7.11 Start/Pause
Touch the Start/Pause button to start,
pause the appliance or interrupt a
running programme.
8. PROGRAMMES
8.1 Programme Chart
Washing programmes
ProgrammeProgramme description
Washing programmes
Cottons
Synthetics
Delicates
Wool/Silk
Steam programme
Steam
Washing programmes
Anti-Allergy
20 min. - 3 kg
ENGLISH15
White cotton and coloured cotton. Normal soil and light soil.
Synthetic items or mixed fabric items. Normal soil.
Delicate fabrics such as acrylics, viscose, polyester items.
Normal soil.
Machine washable wool, hand washable wool and delicate
fabrics with «hand washing» care symbol.
Steam programme for cotton and synthetic items. Steam
can be used for dried2), washed or worn once laundry. This
programme reduce creases and odours3) and relaxes the fi-
bres. When the programme is completed, quickly remove the
laundry from the drum. After a steam programme, ironing becomes effortless. Do not use any detergent. If necessary, remove stains by washing or using localized stain removal. Steam
programmes do not perform any hygienic cycle. Do not set a
Steam programme with these types of items:
• Items that are not suitable for tumble drying.
• All items with plastic, metal, wooden parts or alike.
White cotton items. This programme removes micro-organisms thanks to a washing phase with the temperature maintained above 60°C for some minutes. This helps in removing
germs, bacteria, micro-organism and particles. An additional
rinsing phase ensures a proper removal of detergent residues
and pollens/allergenic items. In this way the wash is more effective.
Cotton and synthetic items lightly soiled or once worn.
1)
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ProgrammeProgramme description
Outdoor
there is no softener residue in the detergent
dispenser.
Synthetic sport items. This programme is designed to gently
wash modern outdoor sporting garments and is also suitable
for sporting clothes such as gym, cycling or jogging and similar. The recommended laundry load is 2.5 kg.
Waterproof, waterproof-breathable fabrics and water-repellent items. This programme can also be used as water-re-
pellent restoring cycle, specifically tailored for treating clothes
with a hydrophobic coating. To perform the water-repellent restoring cycle, proceed as follows:
• Pour the washing detergent in the compartment
• Pour a special water-repellent restorer for fabric in the
Do not use fabric softener and make sure that
drawer compartment for fabric softener
.
• Reduce the laundry load to 1 kg.
To further improve the water-repellent restorer
action, dry the laundry in a tumble dryer by
setting the Outdoor drying programme (if
available and if the garment care label permits
tumble drying).
Single synthetic blanket, padded clothes, duvets, down
Duvet
jackets and similar items.
Denim clothing and jersey items. Normal soil. This pro-
Jeans
gramme performs a gentle rinsing phase, designed for denim,
that reduces fading and avoids washing powder residues on
the fibres.
1)
During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't
rotate or doesn't rotate properly, but this is normal for this programme.
2)
If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid.
Programme temperature, maximum spin speed and maximum load
ProgrammeDefault tempera-
ture
Maximum spin speed
Spin speed range
Maximum load
Temperature
range
Washing programmes
Cottons
1)
40 °C
95 °C - Cold
1400 rpm
1400 rpm - 400 rpm
8 kg
.
Page 17
ENGLISH17
ProgrammeDefault tempera-
ture
Temperature
range
40 °C
Synthetics
60 °C - Cold
40 °C
Delicates
40 °C - Cold
40 °C
Wool/Silk
40 °C - Cold
Steam programme
Steam
--1.5 kg
Washing programmes
Anti-Allergy
60 °C
30 °C
20 min. - 3 kg
40 °C - 30 °C
30 °C
Outdoor
40 °C - Cold
40 °C
Duvet
60 °C - 30 °C
Maximum spin speed
Spin speed range
1200 rpm
1200 rpm - 400 rpm
1200 rpm
1200 rpm - 400 rpm
1200 rpm
1200 rpm - 400 rpm
1400 rpm
1400 rpm - 400 rpm
1200 rpm
1200 rpm - 400 rpm
1200 rpm
1200 rpm - 400 rpm
800 rpm
800 rpm - 400 rpm
Maximum load
3 kg
3 kg
1.5 kg
8 kg
3 kg
2)
2.5 kg
3)
1 kg
2.5 kg
40 °C
Jeans
1)
The cotton programme at 40 °C with the ECO option is recommended for a full load of normally
soiled cotton and is the water and energy rating label programme in accordance with AS/NZS2040.2 and
AS/NZS6400.
2)
Washing programme.
3)
Washing programme and waterproofing phase.
60 °C - Cold
1200 rpm
1200 rpm - 400 rpm
8 kg
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Programme options compatibility
Cottons
Delicates
Synthetics
Steam
Wool/Silk
Anti-Allergy
20 min. - 3 kg
Outdoor
Spin■■■■■■■■■
Duvet
Jeans
Rinse Hold
Extra Silent
■■■■■■■
■■■
Drain Only■■■■■■■
Spin Only■■■■■■■
Stain
1)
■■■■■
Prewash■■■■■
Extra Rinse■■■■■
Only Rinse■■■■■■■■■
Time Save
2)
3)
■■■■■
■■■■■
Delay Start■■■■■■■■■■
Plus Steam
1)
■■■■
Soft Plus■■■■■■
1)
This option is not available with temperature lower than 40 °C.
2)
This option is not available with a temperature lower than 30 °C.
3)
If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully
load the appliance, however the washing results can be less satisfactory.
Page 19
ENGLISH
19
8.2 Woolmark Apparel Care -
Blue
The wool wash cycle of this machine has
been approved by The Woolmark
9. SETTINGS
9.1 Child Lock
With this option you can prevent that the
children play with the control panel.
• To activate/deactivate this option,
touch the Spin and the Stains/
Prewash buttons simultaneously until
the indicator comes on/goes off
on the display.
You can activate this option:
• After you touch the Start/Pause
button: all the buttons and the
programme dial are deactivated
(except On/Off button ).
• Before you touch the Start/Pause
button: the appliance cannot start.
The appliance keeps the selection of this
option after you switch it off.
9.2 Acoustic signals
This appliance is provided with different
acoustic signals, that operate when:
• You activate the appliance (special
short tune).
• You deactivate the appliance (special
short tune).
• You touch the buttons (click sound).
• You make a wrong selection (3 short
sounds).
Company for the washing of wool
garments labelled as «hand wash»
provided that the garments are washed
according to the instructions issued by
the manufacturer of this washing
machine. Follow the garment care label
for drying and other laundry instructions.
M1623
In UK, Eire, Hong Kong and India the
Woolmark symbol is a certification
trademark.
• The programme is completed
(sequence of sounds for about 2
minutes).
• The appliance has a malfunction
(sequence of short sounds for about 5
minutes).
To deactivate/activate the acoustic
signals, touch the Stains/Prewash and the
Delay Start buttons simultaneously for
about 6 seconds.
If you deactivate the
acoustic signals, they
continue operate when the
appliance has a malfunction.
9.3 Permanent Extra Rinse
With this option you can permanently
have an extra rinse when you set a new
programme.
• To activate/deactivate this option
touch the Temp. button and the Spin
button simultaneously until the
indicator of the Extra Rinse button
comes on/goes off and appears/
disappears above the indicator
on the display.
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10. BEFORE FIRST USE
1. Make sure that all transit bolts have
been removed from the appliance.
2. Make sure that the electrical power is
available and the water tap is open.
3. Pour 2 litres of water into the
detergent compartment marked by
.
11. DAILY USE
WARNING!
Refer to Safety chapters.
11.1 Activating the appliance
1. Connect the mains plug to the mains
socket.
2. Open the water tap.
3. Press the On/Off button for a few
seconds to activate the appliance.
A short tune sounds (if activated). The
programme dial is automatically set on
Cotton programme .
The display shows the maximum load,
the default temperature, the maximum
spin speed, the indicators of the phases
making up the programme and the cycle
duration.
11.2 Loading the laundry
1. Open the appliance door.
2. Shake the items before you put them
in the appliance.
3. Put the laundry in the drum, one item
at a time.
Make sure not to put too much laundry
in the drum.
4. Close the door firmly.
This action activates the drain system.
4. Set and start a programme for cotton
at the highest temperature without
any laundry in the drum.
This removes all possible dirt from the
drum and the tub.
CAUTION!
Make sure that no laundry
stays between the seal and
the door. There is a risk of
water leakage or damage to
the laundry.
11.3 Filling the detergent and
additives
Compartment for prewash phase,
soak programme or stain remover.
Compartment for washing phase.
Compartment for liquid additives
(fabric conditioner, starch).
Page 21
Maximum level for quantity of liquid
1
2
additives.
Flap for powder or liquid detergent.
Always follow the
instructions that you find on
the packaging of the
detergent products, but we
recommend that you do not
exceed the maximum
indicated level (). This
quantity will however
guarantee the best washing
results.
After a washing cycle, if
necessary, remove any
detergent residue from the
detergent dispenser.
11.4 Check the position of the
flap
1. Pull out the detergent dispenser until
it stops.
2. Press the lever down to remove the
dispenser.
3. To use powder detergent, turn the
flap up.
ENGLISH
To use liquid detergent, turn the flap
4.
down.
With the flap in the
position DOWN:
• Do not use
gelatinous or thick
liquid detergents.
• Do not put more
liquid detergent than
the limit shown on
the flap.
• Do not set the
prewash phase.
• Do not set the delay
start function.
5. Measure out the detergent and the
fabric conditioner.
6. Carefully close the detergent
dispenser.
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Make sure that the flap does not cause a
blockage when you close the drawer.
11.5 Setting a programme
1. Turn the programme dial to select
the desired washing programme. The
related programme indicator comes
on.
The indicator of the Start/Pause button
flashes.
The display shows the maximum
declared load for the programme, the
default temperature, the maximum spin
speed, the washing phase indicators
(when available) and an indicative
programme duration.
2. To change the temperature and/or
the spin speed, touch the related
buttons.
3. If desired, set one or more options
by touching the related buttons. The
related indicators come on in the
display and the given information
changes accordingly.
In case a selection is notpossible, no indicator comes
on and an acoustic signal
sounds.
11.6 Starting a programme
Touch the Start/Pause button to start the
programme.
The related indicator stops flashing and
stays on.
In the display, the indicator of the
operating phase starts flashing and the
maximum load indicator goes off.
The programme starts, the door is
locked. The display shows the indicator
.
The drain pump can operate
shortly before the appliance
fills water.
11.7 Starting a programme
with the delay start
1. Touch the Delay Start button
repeatedly until the display shows
the desired delay time. The indicator
comes on.
2. Touch the Start/Pause button.
The appliance starts the countdown of
the delay start.
When the countdown is completed, the
programme starts.
The PROSENSE estimation
starts at the end of the
countdown.
Cancelling the delay start after
the countdown has started
To cancel the delay start:
1. Touch the Start/Pause button to
pause the appliance. The related
indicator flashes.
2. Touch the Delay Start button
repeatedly until the display shows
3. Touch the Start/Pause button again
to start the programme immediately.
Changing the delay start after
the countdown has started
To change the delay start:
1. Touch the Start/Pause button to
pause the appliance. The related
indicator flashes.
2. Touch the Delay Start button
repeatedly until the display shows
the desired delay time.
3. Touch the Start/Pause button again
to start the new countdown.
11.8 The ProSense load
detection
The programme duration in
the display is referred to a
medium/high load.
.
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23
After touching the Start/Pause button,
the maximum declared load indicator
goes off, the indicator flashes, the
ProSense starts the laundry load
detection:
1. The appliance detects the load in the
first 30 seconds: the indicator and
the time dots flash, the drum
rotates shortly.
2. At the end of the load detection, the
indicator goes off and the time
dots stop flashing. The programme
duration will be adjusted accordingly
and could increase or decrease. After
further 30 seconds, the water filling
starts.
At the end of the load detection, in caseof drum overload, the indicator is
flashing in the display:
In this case, for 30 seconds, it is possible
to pause the appliance and remove the
exceeding garments.
Once removed the exceeding garments,
touch the Start/Pause button to start the
programme again. The ProSense phase
can be repeated up to three times (see
point 1).
Important! If the laundry amount will not
be reduced, the washing programme
starts anyway, despite the overload. In
this case, it will be not possible to
guarantee the best washing results.
About 20 minutes after the
programme start, the
programme duration could
be adjusted again
depending on the capacity
of water absorption of the
fabrics.
The ProSense detection is
carried out with complete
washing programmes only
(no skipping phase
selected).
11.9 Programme phase
indicators
When the programme starts the indicator
of the running phase flashes and the
other phase indicators are steady on.
E.g. the washing or pre wash phase is
running: .
When the phase ends the relevant
indicator stops flashing and is steady on.
The next phase indicator starts flashing.
E.g. the rinse phase is running: .
If you select the Plus Steam the steam
phase indicators come on.
The steam phase is running:
The anti-crease phase is running:
.
.
11.10 Interrupting a
programme and changing the
options
When the programme is running, you
can change only some options:
1. Touch the button Start/Pause.
The related indicator flashes.
2. Change the options. The given
information in the display changes
accordingly.
3. Touch the button Start/Pause again.
The washing programme continues.
11.11 Cancelling a running
programme
1. Press the button On/Off to cancel
the programme and to deactivate
the appliance.
2. Press the button On/Off again to
activate the appliance.
Now, you can set a new washing
programme.
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If the ProSense phase is
already carried out and the
water filling is already
started, the new programme
starts without repeatingthe ProSense phase. The
water and the detergent are
not drained out in order to
avoid waste. The display
shows the maximum
duration of the programme,
updating it about 20 minutes
after the starting of the new
programme.
11.12 Opening the door
If the temperature and level
of the water in the drum are
too high and/or the drum
still rotates you cannot open
the door.
While a programme or the delay start
operates, the appliance door is locked.
1. Touch the button Start/Pause.
In the display the related door lock
indicator goes off.
2. Open the appliance door. If
necessary, add or remove the items.
3. Close the door and touch the button
Start/Pause.
The programme or the delay start
continues.
11.13 End of the programme
When the programme has finished, the
appliance stops automatically. The
acoustic signals operate (if they are
active).
In the display all washing phase
indicators become steady and the time
area shows .
The indicator of the Start/Pause button
goes off.
The door unlocks and the indicator
goes off.
1. Press the On/Off button to
deactivate the appliance.
After five minutes from the end of the
programme, the energy saving function
automatically deactivates the appliance.
When you activate the
appliance again, the display
show the end of the last
selected programme. Turn
the programme dial to set a
new cycle.
2. Remove the laundry from the
appliance.
3. Make sure that the drum is empty.
4. Keep the door and the detergent
dispenser slightly ajar to prevent
mildew and odours.
5. Close the water tap.
11.14 Draining water out after
end of cycle
If you have chosen a programme or an
option that does not empty out the
water of the last rinse, the programme is
completed, but:
• The display shows the indicator , the
option indicator or and the
door locked indicator . The
indicator of the running phase
flashes.
• The drum still turns at regular intervals
to prevent the creases in the laundry.
• The door stays locked.
• You must drain the water to open the
door:
1. If necessary, touch the Spin button to
decrease the spin speed proposed
by the appliance.
2. Touch the Start/Pause button:
• If you have set , the appliance
drains the water and spins.
• If you have set
only drains the water.
The option indicator or goes out,
while the indicator flashes and then
goes off.
3. When the programme is completed
and the door locked indicator
goes off, you can open the door.
4. Press the On/Off button a few
seconds to deactivate the appliance.
, the appliance
Page 25
ENGLISH
25
In any case, the appliance
empties the water out
automatically after
approximately 18 hours.
11.15 Stand-by option
The Stand-by function automatically
deactivates the appliance to decrease
the energy consumption when:
• You do not use the appliance for 5
minutes before you touch the Start/
Pause button.
Press the button On/Off to activate
the appliance again.
12. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
12.1 The laundry load
• Divide the laundry into: white,
coloured, synthetics, delicates and
wool.
• Follow the washing instructions on the
laundry care labels.
• Do not wash white and coloured
items together.
• Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first couple of times.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts.
• Empty pockets and unfold.
• Turn multilayered fabrics, wool and
items with printed illustrations inside
out.
• Pre-treat tough stains.
• Wash heavy soil stains with a special
detergent.
• Be careful with curtains. Remove the
hooks and put the curtains in a
washing bag or pillowcase.
• Do not wash laundry without hems or
with cuts. Use a washing bag to wash
small and/or delicate items (e.g.
underwired bras, belts, tights, etc. ).
• A very small load can cause balance
problems with the spin phase leading
to excessive vibration. If this occurs:
• After 5 minutes from the end of the
washing programme
Press the On/Off button to activate
the appliance again.
The display shows the end of the last
set programme.
Turn the programme dial to set a new
cycle.
If you set a programme or an
option that ends with water
in the drum, the Stand-by
function doesn't deactivate
the appliance to remind you
to drain the water.
a. interrupt the programme and
open the door (refer to
"Opening the door when a
programme or the delay start
operates");
b. manually redistribute the load so
that the items are spaced evenly
around the tub;
c. press the Start/Pause button. The
spin phase continues.
12.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you pre-treat these
stains before you put the items in the
appliance.
Special stain removers are available. Use
the special stain remover that is
applicable to the type of stain and fabric.
12.3 Detergents and other
treatments
• Only use detergents and other
treatments specially made for
washing machines:
– powder detergents for all types of
fabric,
– powder detergents for delicate
fabrics (40 °C max) and woollens,
– liquid detergents, preferably for
low temperature wash
programmes (60 °C max) for all
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types of fabric, or special ones for
woollens only.
• Do not mix different types of
detergents.
• To help the environment, do not use
more than the recommended quantity
of detergent.
• Follow the instructions that you find
on packaging of the detergents or
other treatments without exceeding
the indicated maximum level ().
• Use the recommended detergents for
the type and colour of the fabric, the
programme temperature and the
level of soil.
12.4 Ecological hints
• Set a programme without the
prewash phase to wash laundry with
normal soil.
• Always start a washing programme
with the maximum load of laundry
allowed.
13. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
13.1 External cleaning
Clean the appliance with mild soap and
warm water only. Fully dry all the
surfaces.
CAUTION!
Do not use alcohol, solvents
or chemical products.
CAUTION!
Do not clean the metal
surfaces with chlorine-based
detergent.
13.2 Descaling
If the water hardness in your
area is high or moderate, we
recommend that you use a
water descaling product for
washing machines.
Regularly examine the drum to check any
limescale.
• If you pre-treat the stains, you can use
a stain remover when you set a
programme with a low temperature.
• To use the correct quantity of
detergent, check the water hardness
of your domestic system. Refer to
"Water hardness".
12.5 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you
use a water softener for washing
machines. In areas where the water
hardness is soft it is not necessary to use
a water softener.
To find out the water hardness in your
area, contact your local water authority.
Use the correct quantity of water
softener. Follow the instructions that you
find on the packaging of the product.
The regular detergents already contain
water softening agents, but we
recommend to run a cycle with empty
drum and a descaling product
occasionally.
Always follow the
instructions that you find on
the packaging of the
product.
13.3 Maintenance wash
The repeated and prolonged use of low
temperature programmes can cause
detergent deposits, fluff residues,
bacterial growth inside the drum and the
tub. This could generate bad odours and
mildew.
To eliminate these deposits and
hygienize the inner part of the appliance,
run a maintenance wash regularly (at
least once a month):
1. Remove all laundry from the drum.
2. Run a cotton programme with the
highest temperature without
detergent.
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13.4 Door seal
1
2
Regularly examine the seal and remove
all objects from the inner part.
13.5 Cleaning the drum
Regularly examine the drum to prevent
rust particles.
For a complete cleaning:
1. Clean the drum with special products
for stainless steel.
Always follow the
instructions that you find on
the packaging of the
product.
2.
Run a short cotton programme at
high temperature with empty drum
and with a small quantity of powder
detergent , in order to rinse out any
left residues.
13.6 Cleaning the detergent
dispenser
To prevent possible deposits of dried
detergent or clotted fabric softener
and/or formation of mould in the
detergent dispenser drawer, once in a
while carry out the following cleaning
procedure:
1. Open the drawer. Press the catch
downwards as indicated in the
picture and pull it out.
ENGLISH
Remove the top part of the additive
2.
compartment to aid cleaning and
flush it out under running warm
water, to remove any traces of
accumulated detergent. After
cleaning, replace the top part in its
position.
3. Make sure that all detergent residue
is removed from the upper and lower
part of the recess. Use a small brush
to clean the recess.
27
4. Insert the detergent drawer into the
guide rails and close it. Run the
rinsing programme without any
clothes in the drum.
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13.7 Cleaning the drain pump
WARNING!
Disconnect the mains plug
from the mains socket.
Regularly check the drain
pump filter and make sure
that it is clean.
Clean the drain pump if:
• The appliance does not drain the
water.
• The drum does not turn.
• The appliance makes an unusual
noise because of the blockage of the
drain pump.
• The display shows the alarm code
.
WARNING!
• Do not remove the filter
while the appliance
operates.
• Do not clean the pump if
the water in the
appliance is hot. Wait
until the water cools
down
2. Place a suitable bowl below the drain
pump access to collect the water that
flows out.
3. Squeeze the two levers and pull the
drainage duct forward to open it.
4. Let the water flow out.
Proceed as follows to clean the pump:
1. Open the pump cover.
5. When the bowl is full of water, close
the drainage duct back and empty
the container.
6. Repeat the steps 4 and 5 until the
water stops to flowing out.
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2
1
2
1
2
2
1
ENGLISH
29
7. Close the drainage duct and turn the
filter anti-clockwise to remove it.
8. If it is necessary, remove fluff and
objects from the filter recess.
9. Make sure that the impeller of the
pump can rotate. If it does not
rotate, contact the Authorised
Service Centre.
10. Clean the filter under the water tap.
11. Put the filter back into the special
guides by turning it clockwise. Make
sure that you tighten the filter
correctly to prevent leakages.
12. Close the pump access.
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
a. Put 2 litres of water in the main
wash compartment of the
detergent dispenser.
b. Start the programme to drain the
water.
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3
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13.8 Cleaning the inlet hose
and the valve filter
It is recommended to clean both the
filters of the inlet hose and valve
occasionally to remove any deposit,
collected over the time:
1. Remove the inlet hose from the tap
and clean the filter.
2. Remove the inlet hose from the
appliance by loosening the ring nut.
13.9
Emergency drain
If the appliance cannot drain the water,
carry out the same procedure, described
in 'Cleaning the drain filter' paragraph. If
necessary, clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
1. Put 2 litres of water in the main wash
compartment of the detergent
dispenser.
2. Start the programme to drain the
water.
13.10 Frost precautions
If the appliance is installed in an area
where the temperature can reach the
values around 0° C or drop below,
remove the remaining water from the
inlet hose and the drain pump.
3. Clean the valve filter on the back of
the appliance with a toothbrush.
4. When you reconnect the hose to the
back of the appliance, turn it left or
right (not in vertical position)
depending on the position of your
water tap.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in
a container and let the water flow out
of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty,
install the inlet hose again.
WARNING!
Make sure that the
temperature is higher than 0
°C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.
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14. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
14.1 Introduction
The appliance does not start or it stops
during operation.
First try to find a solution to the problem
(refer to the table). If the problem
persists, contact the Authorised Service
Centre.
In case of major problems, the acoustic
signals operate, the display shows an
alarm code and the Start/Pause button
may flash continuously:
• - The appliance does not fill with
water properly.
• - The appliance does not drain
the water.
•
- The appliance door is open or
not closed correctly. Please check the
door!
If the appliance is
overloaded, remove
some items from the
drum and/or keep
pressed the door while
touching the Start/Pause
button until the indicator
stops flashing (see
the picture below).
ENGLISH31
•
• - No communication between
•
- The mains supply is unstable.
Wait until the mains supply is stable.
electronic elements of the appliance.
Switch it off and switch on again.
- The anti-flood device is on.
Disconnect the appliance and close
the water tap. Contact the Authorised
Service Centre.
WARNING!
Deactivate the appliance
before carrying out any
check.
14.2 Possible failures
ProblemPossible solution
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
The programme does
not start.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end
of countdown.
• Deactivate the Child Lock function if it is on.
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ProblemPossible solution
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
The appliance does not
fill with water properly.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is
correct.
• Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to 'Care and cleaning'.
The appliance fills with
water and drains immediately
• Make sure that the drain hose is in the correct position. The
hose may be positioned too low. Refer to 'Installation instruction'.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil-
The appliance does not
drain the water.
ter, if necessary. Refer to 'Care and cleaning'.
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without
drain phase.
• Set the drain programme if you set an option which ends
with water in the tub.
• Set the spin programme.
The spin phase does not
operate or the washing
cycle lasts longer than
usual.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'.
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance problems.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
There is water on the
floor.
• Make sure that the water inlet hose and the drain hose have
no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Make sure that a washing programme that ends with water
in tub, has been selected.
• Make sure that the washing programme is finished.
You cannot open the appliance door.
• Set the drain or the spin programme if there is water in the
drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to open
the door, please read carefully «Emergency door opening».
Page 33
ProblemPossible solution
• Make sure the levelling of the appliance is correct. Refer to
The appliance makes an
unusual noise and vibrates.
The programme duration
increases or decreases
during programme execution.
The washing results are
not satisfactory.
Too much foam in the
drum during the washing
cycle.
After the washing cycle,
there are some detergent residues in the dispenser drawer.
'Installation instruction'.
• Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation instruction'.
• Add more laundry in the drum. The load may be too small.
• The ProSense function is able to adjust the programme du-
ration according to the type and the laundry load size. Refer to 'The ProSense load detection' in 'Daily Use' chapter.
• Increase the detergent quantity or use a different deter-
gent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Reduce the quantity of detergent.
• Make sure that the flap is in the correct position (UP for
powder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord-
ing the indications given in this user manual.
ENGLISH
33
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
14.3 Emergency door opening
In case of power failure or functioning
failure the appliance door remains
locked. The washing programme
continues when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure
that the water
temperature is not too
high and the laundry is not
hot. If necessary, wait until
they cool down.
To open the door, proceed as follows:
CAUTION!
Risk of injury! Make sure
that the drum is not
rotating. If necessary, wait
until the drum stops
rotating.
Make sure that the water
level inside the drum is not
too high. If necessary,
proceed with an
emergency drain (refer to
«Emergency drain» in
«Care and cleaning»
chapter).
1. Press the On/Off button to switch the
appliance off.
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2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Keep the emergency unlock trigger
pulled downward and, at the same
time, open the appliance door.
15. TECHNICAL DATA
DimensionWidth/ Height/ Depth/
Electrical connectionVoltage
Level of protection against ingress of solid particles
and moisture ensured by the protective cover, except where the low voltage equipment has no protection against moisture
Water supply pressureMinimum
Water supply
Maximum LoadCotton8 kg
Spin SpeedMaximum1400 rpm
1)
Connect the water inlet hose to a water tap with a 3/4'' thread.
1)
Total depth
Overall power
Fuse
Frequency
Maximum
5. Take out the laundry and then close
the appliance door.
6. Close the filter flap.
600 mm/ 850 mm/ 571 mm/ 600 mm
220 - 240 V
2200 W
10 A
50 Hz
IPX4
0,5 bar (0,05 MPa)
8 bar (0,8 MPa)
Cold water
Page 35
16. ACCESSORIES
ENGLISH35
16.1 Available in
www.aeg.com/shop or from
authorised dealer
Only appropriate
accessories approved by
AEG ensure the safety
standards of the appliance. If
unapproved parts are used,
any claims will be
invalidated.
16.2 Stacking kit
The tumble dryer can be stacked on the
top of the washing machine only by
using the correct stacking kit
manufactured and approved by AEG.
Verify the compatible
stacking kit by checking the
depth of your appliances.
The stacking kit can be used only with
the appliances specified in the leaflet
provided with the accessory.
Read carefully the instructions supplied
with the appliance and with the
accessory.
WARNING!
Do not put the tumble dryer
under the washing machine.
16.3 Pedestal with the drawer
To raise your appliance and makes
loading and unloading laundry easier.
The drawer can be used for laundry
storage e.g.: towels, cleaning products
and more.
Read carefully the instructions supplied
with the accessory.
WARRANTY
17.
FOR SALES IN AUSTRALIA AND NEW
ZEALAND
ALL AEG BRANDED APPLIANCES
This document sets out the terms and
conditions of the product warranties
for AEG Appliances. It is an important
document. Please keep it with your
proof of purchase documents in a safe
place for future reference should you
require service for your Appliance.
1. In this warranty
a) ‘acceptable quality’ as referred to
in clause 10 of this warranty has
the same meaning referred to in
the ACL;
b) ‘ACL’ means Schedule 2 to the
Competition and Consumer Act
2010;
c) ‘Appliance’ means any AEG
product purchased by you and
accompanied by this document;
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36
www.aeg.com
d) ‘ASC’ means AEG authorised
service centres;
e) AEG is the brand controlled by
Electrolux Home Products Pty
Ltd of 163 O’Riordan Street,
Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances
purchased in Australia and
Electrolux (NZ) Limited
(collectively ‘Electrolux’) of 3-5
Niall Burgess Road, Mount
Wellington, in respect of
Appliances purchased in New
Zealand;
f) ‘major failure’ as referred to in
clause 10 of this warranty has the
same meaning referred to in the
ACL and includes a situation
when an Appliance cannot be
repaired or it is uneconomic for
Electrolux, at its discretion, to
repair an Appliance during the
Warranty Period;
g) ‘Warranty Period’ means the
Appliance is warranted against
manufacturing defects in
Australia and New Zealand for 60
months, following the date of
original purchase of the
Appliance;
h) ‘you’ means the purchaser of the
Appliance not having purchased
the Appliance for re-sale, and
‘your’ has a corresponding
meaning.
2. This warranty only applies to
Appliances purchased and used in
Australia or New Zealand in normal
domestic applications and is in
addition to (and does not exclude,
restrict, or modify in any way) any
non-excludable statutory warranties
in Australia or New Zealand.
3. During the Warranty Period
Electrolux or its ASC will, at no extra
charge if your Appliance is readily
accessible for service, without special
equipment and subject to these
terms and conditions, repair or
replace any parts which it considers
to be defective. Electrolux or its ASC
may use remanufactured parts to
repair your Appliance. You agree that
any replaced Appliances or parts
become the property of Electrolux.
This warranty does not apply to light
globes, batteries, filters or similar
perishable parts.
4. Parts and Appliances not supplied by
Electrolux are not covered by this
warranty.
5. To the extent permitted by law, you
will bear the cost of transportation,
travel and delivery of the Appliance
to and from Electrolux or its ASC. If
you reside outside of the service
area, you will bear the cost of:
a) travel of an authorised
representative;
b) transportation and delivery of the
Appliance to and from Electrolux
or its ASC.
In all instances, unless the Appliance
is transported by Electrolux or an
AEG authorised representative, the
Appliance is transported at the
owner’s cost and risk while in transit
to and from Electrolux or its ASC.
6. Proof of purchase is required before
you can make a claim under this
warranty.
7. You may not make a claim under this
warranty unless the defect claimed is
due to faulty or defective parts or
workmanship. Electrolux is not liable
in the following situations (which are
not exhaustive):
a) the Appliance is damaged by:
– accident
– misuse or abuse, including
failure to properly maintain or
service
– normal wear and tear
– power surges, electrical storm
damage or incorrect power
supply
– incomplete or improper
installation
– incorrect, improper or
inappropriate operation
– insect or vermin infestation
– failure to comply with any
additional instructions
supplied with the Appliance;
b) the Appliance is modified
without authority from Electrolux
in writing;
c) the Appliance’s serial number or
warranty seal has been removed
or defaced;
d) the Appliance was serviced or
repaired by anyone other than
Page 37
ENGLISH37
Electrolux, an authorised repairer
or ASC.
8. This warranty, the contract to which it
relates and the relationship between
you and Electrolux are governed by
the law applicable where the
Appliance was purchased. Where the
Appliance was purchased in New
Zealand for commercial purposes the
Consumer Guarantee Act does not
apply.
9. To the extent permitted by law and
subject to your non-excludable
statutory rights and warranties, AEG
excludes all warranties and liabilities
(other than as contained in this
document) including liability for any
loss or damage whether direct or
indirect arising from your purchase,
use or non use of the Appliance.
10. For AEG Appliances and services in
Australia, the Appliances come with a
guarantee that cannot be excluded
under the ACL. You are entitled to a
replacement or refund for a major
failure and for compensation for any
other reasonably foreseeable loss or
damage. You are also entitled to
have the Appliance repaired or
replaced if the Appliance fails to be
of acceptable quality and the failure
does not amount to a major failure.
The benefits to you given by this
warranty are in addition to your other
rights and remedies under a law in
relation to the Appliances or services
to which the warranty relates.
11. At all times during the Warranty
Period, Electrolux shall, at its
discretion, determine whether repair,
replacement or refund will apply if an
Appliance has a valid warranty claim
applicable to it.
12. For Appliances and services provided
in New Zealand, the Appliances
come with a guarantee pursuant to
the provisions of the Consumer
Guarantees Act, the Sale of Goods
Act and the Fair Trading Act.
13. To enquire about claiming under this
warranty, please follow these steps:
a) carefully check the operating
instructions, user manual and the
terms of this warranty;
b) have the model and serial
number of the Appliance
available;
c) have the proof of purchase (e.g.
an invoice) available;
d) telephone the numbers shown
below.
14. You accept that if you make a
warranty claim, Electrolux and its
ASC may exchange information in
relation to you to enable Electrolux
to meet its obligations under this
warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 13 above have been
followed.
AEG SERVICE AUSTRALIA
www.aeg.com/au
FOR SERVICE
or to find the address of your nearest state service centre in Australia
Recycle the materials with the symbol .
Put the packaging in applicable
containers to recycle it. Help protect the
environment and human health and to
recycle waste of electrical and electronic
appliances. Do not dispose appliances
marked with the symbol with the
household waste. Return the product to
your local recycling facility or contact
your municipal office.
*
Page 39
FOR SALES IN AUSTRALIA AND NEW ZEALAND
Warranty
ALL AEG BRANDED APPLIANCES
This document sets out the terms and conditions of the product warranties for
AEG Appliances. It is an important document. Please keep it with your proof
of purchase documents in a safe place for future reference should there be a
manufacturing defect in your Appliance. This warranty is in addition to other
rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and
Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and accompanied
by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘AEG’ is the brand controlled by Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of
Appliances purchased in Australia and Electrolux (NZ) Limited (collectively
“Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of
Appliances purchased in New Zealand;
(e) ‘ Warranty Period’ means the period specified in clause 3 of this warranty;
(f ) ‘you’ means the purchaser of the Appliance not having purchased the
Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased and used
in Australia or New Zealand and is in addition to (and does not exclude, restrict, or
modify in any way) other rights and remedies under a law to which the Appliances
or services relate, including any non-excludable statutory guarantees in Australia
and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty continues
for in Australia for a period of 60 months and in New Zealand for a period of 60
months, following the date of original purchase of the Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC
will, at no extra charge if your Appliance is readily accessible for service, without
special equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux may, in its absolute
discretion, choose whether the remedy oered for a valid warranty claim is repair
or replacement. Electrolux or its ASC may use refurbished parts to repair your
Appliance. You agree that any replaced Appliances or parts become the property
of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will bear the
reasonable cost of transportation, travel and delivery of the Appliance to and from
Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as
part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this warranty.
7. Exclusions: You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliance s not supplied by Electrolux;
(c) cosmetic damage which does not aect the operation of the Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the Appliance
has been, used for purposes other than those for which the Appliance was
intended, including where the Appliance has
been used for any non-domestic purpose;
(b) the Appliance is modified without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of
this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux
goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure. ‘Acceptable
quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux in New
Zealand, the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair
Trading Act. Where the Appliance was purchased in New Zealand for commercial
purposes the Consumer Guarantee Act does not apply.
11. Confidentiality: You accept that if you make a warranty claim, Electrolux and
its agents including ASC may exchange information in relation to you to enable
Electrolux to meet its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
FOR SERVICE
or to find the address of your nearest
authorised service centre in Australia