Please read these user instructions carefully.
Above all, observe the "Safety" section in the first pages. Keep these
user instructions in a safe place for future reference. Please pass them
along to future owners of the appliance.
Important information concerning your safety and proper functioning
1
of the appliance is highlighted with the warning triangle or the signal
words (Warning!, Caution!, Attention!). Please observe carefully.
0 1. This symbol guides you step by step when operating the appliance.
2. ...
3. ...
Next to this symbol you receive additional information and practical
3
tips on using the appliance.
Tips and information about the economical and environmentally fri-
2
endly use of the machine are marked with the clover.
These user instructions include tips for the correction of possible malfunctions by the user. See the section "What to do when...".
Our customer service department is at your disposal should technical
problems occur. See also the "Service" section.
Printed on paper manufactured with environmentally sound processes.
He who thinks ecolo
The safety standards of AEG electric appliances are in keeping with the
recognised rules of technology and the law governing the safety of
appliances. Nevertheless as a manufacturer we are committed to familiarise you with the following safety instructions:
Prior to initial start-up
• Observe the "Installation and Connection Instructions" below in
these user instructions.
• If the appliance is delivered during the winter and temperatures are
below freezing, allow the appliance to stand at room temperature for
24 hours before operation
Intended use
• The washing machine is intended exclusively for the washing of normal household washing in the home. If the appliance is used for purposes other than those intended, or if it is improperly operated, the
manufacturer can assume no liability for damages which may occur.
• Additions or modifications to the washing machine are strictly forbidden due to safety reasons.
• Use only those detergents which are suitable for the washing
machine. Observe instructions provided by the detergent manufacturer.
• Laundry to be washed may not contain any flammable solvents. This
must also be taken into consideration when washing pre-washed
laundry.
• Do not use the washing machine for dry-cleaning.
• Dyes and bleaches may only be used in the washing machine if such
use has been expressly endorsed by the manufacturer of these products. We can assume no liability for damages which may occur.
• Use tap water only. Rain water and industrial water may only be used
if they fulfil requirements in accordance with DIN1986 and DIN1988.
• Damage due to frost is not covered by the guarantee! If the washing
machine is located in a room in which below freezing temperatures
might occur, emergency draining must be carried out if danger of
6
Page 7
Operating instructions
freezing occurs (see "Emergency Draining"). Furthermore, the inlet
hose must be disconnected from the tap and laid on the floor.
Safety of children
• Packaging materials (e.g. sheet and Styrofoam) can be dangerous for
children. Danger of asphyxiation! Keep packaging materials at a safe
distance from children.
• Children are often unable to recognise the dangers involved with
electrical appliances. Provide for proper supervision during operation,
and do not allow children to play with the washing machine – the
danger exists that a child might lock itself into the appliance.
• Make certain that children or small animals do not climb into the
drum of the washing machine.
• If the washing machine needs to be disposed of, remove the mains
plug, destroy the door lock, cut off the electrical cable and dispose of
the plug and remaining cable separately. In this way children are prevented from locking themselves in and are not exposed life threatening danger.
7
Page 8
Operating instructions
General safety
• Repairs to the washing machine may only be carried out by trained
personnel. Improper repairs can lead to extreme danger. If repairs are
required, contact our customer service department or your authorised dealer.
• Never place the washing machine into operation if the power cable is
damaged or the control panel, the countertop or the base are damaged to such an extent that the inside of the machine is accessible.
• Switch the washing machine off prior to cleaning, care or service.
Remove the mains plug as well, or, if the machine is permanently
connected, switch off the circuit breaker or entirely remove the fuse
at the electric box.
• Never remove the mains plug by pulling on the cable. Always grip the
plug.
• Octopus plugs, couplings and extension cables may not be used. Danger of overheating!
• Do not clean the washing machine with a jet stream of water. Danger
of electrical shock!
• When high temperature washing programs are selected, the glass in
the fill-in door becomes hot. Do not touch!
• Allow the wash-water to cool before emergency draining of the
appliance, cleaning of the circulation pump or emergency opening of
the door.
• Small animals may gnaw at electrical power cables and water hoses.
Danger of electrical shock and water damage! Keep small animals
away from the washing machine.
8
Page 9
Operating instructions
2 Disposal
Dispose of the packaging!
Dispose of washing machine packaging materials properly. All pakkaging materials are environmentally sound and can be safely disposed
of, or burned in a refuse incineration plant.
The plastic parts can be reused:
• The external plastic cover and the bags inside are made of polyethylene (marking >PE<).
• The padding is made of CFC free expanded polystyrene
(marking >PS<).
Corrugated components are made from recycled paper and should be
disposed of at a paper recycling station.
Dispose of your old appliance!
If, at some point in time, the service life of the appliance has expired,
please take it to your nearest recycling centre, or to your appliance
dealer, who will accept the old appliance for a minimal fee.
2 Environmental protection tips
• No pre-wash is required for normally soiled washing. This saves you
detergent, water and time (and is good for the environment!).
• If the indicated load capacities are taken full advantage of, the washing machine is especially efficient.
• For small loads, use only one half to one third of the recommended
detergent quantity.
• Stains and soiling confined to given areas can be removed by means
of appropriate pre-treatment. You can then wash at lower temperatures.
• Wash lightly to medium soiled cottons with the energy saving program.
• Softeners are often not required. Try it! If you use a dryer, your washing will be soft and fluffy, even without softeners.
• A water softener should be used for water within a hardness range of
mid to high (as of hardness level II, see "Detergents and Conditioners").
Detergent can then always be dosed for water hardness level I
(= soft).
9
Page 10
Operating instructions
Description of the appliance
Front view
Control panel
Fill-in door
Flap in front of
circulation pump
Drawer for
detergent and
softener
Identication plate
(behind door)
Threaded feet
(height adjustable);
right rear:
automatically
adjusted foot
Drawer for detergent and conditioner
kConditioner/softener
or water softener
lPrimary detergent
(powder) and water
softener if required
mstain remover
wLiquid conditioner
(softener, finisher,
starch)
10
Siphon cap
(must be securely
in place)
Page 11
Control panel
SPIN CYCLE SPEED
P
Operating instructions
rogram run display
button with display
Program selector
Additional program
buttons
DELAY TIMER button
Program selector
The program selector determines the
type of washing cycle (e.g. water
level, drum motion, number of rinse
cycles, spin cycle speed) in accordance with the type of laundry to be
washed, as well as water temperature.
DOOR/LIGHT button
and Multidisplay
Display for indication of
MOISTURE/LOADING
START/PAUSE
button
OVERDOSING
display
I (OFF)
Switches the washing machine off,
machine is on at all other positions.
t(COTTONS/ LINEN)
Main washing cycle for cottons and linen at 30 °C to 95 °C.
Position E: Energy saving program at approx. 67 °C for lightly to nor-
2
mally soiled cottons, extended washing time. Not combinable with
< (QUICK WASH) or ä (STAIN).
}(EASY-CARES)
Main washing cycle for easy-care textiles at 30 °C to 60 °C.
11
Page 12
Operating instructions
à (DELICATES)
Main washing cycle for delicates at 30 °C or 40 °C.
s P (WOOL/HAND WASHABLES)
Main washing cycle (r/cold to 40 °C) for machine washable wool as
well as for hand washable wool textiles and silk with the care symbol
ï ( hand washables).
A (GENTLE RINSE)
Separate gentle rinse, e.g. for rinsing hand washed textiles (2 rinse
cycles and short spin).
B (STARCH.)
Separate starching, separate softening, separate impregnation of moist
washing (1 rinse cycle, liquid conditioner is added from rinse compartment wand spin).
C (PUMP OUT)
Pump out the water at the end of a rinse (without spin).
D (SPIN)
Pump out the water at the end of a rinse or a spin, or a separate spin of
hand washed cottons/linen.
F (SHORT SPIN)
Pump out the water at the end of a rinse and short spin, (easy-care
washing, delicates, wool).
12
Additional program buttons
The additional program buttons are used to adapt
the washing program to the degree of soiling of the
washing. No additional programs are necessary for
normally soiled washing.
The different functions can be combined together
depending on the program.
k (PRE WASH)
Cold pre-wash prior to subsequent, automatic main
washing cycle.
q (SOAKING)
Approx. 1 hour at 40 °C. Extendable to max. 19 hours with the b button (DELAY TIMER). The main washing cycle is then started automatically.
Page 13
Operating instructions
< (QUICK WASH)
Shortened main washing cycle for lightly soiled washing.
ä (STAIN)
For the treatment of extremely soiled washing or stained washing with
stain remover.
The additional programs cannot be selected with the setting s/P
3
(WOOL/HAND WASHABLES) (if a button is activated it has no effect).
Consumption data and required time
The values for the selected programs in the following table have been
determined under standard conditions. They provide a helpful orientation for operation in the home.
Program Selector/Temperature
t (COTTONS/LINEN) 955391.65133
t (COTTONS/ LINEN) 60
t (COTTONS/LINEN) 405390.5511 3
} (EASY-CARES) 402.5420.4284
à (DELICATES) 302.5490.4064
s/P (WOOL/HAND-WASHABLES) 302390.2036
1) Note: program selection for testing per EN 60 456
1
Fill weight
in kg
5390.8911 9
Water
in litre
Energy
in kWh
What does "update" mean?
New fabrics or new detergents could, in the future, require a new washing technique (e. g. an additional rinse, more water to wash in the
detergent, ...).
Your washing machine is prepared for this eventuality. The controller is
fully electronic. The software in which the controller is defined can be
re-programmed.
If a new state of the art is achieved in washing technology, you can
bring your washing machine up to the latest standard with an update.
For more information concerning updates, please contact customer
service. Customer service can also inform you of the costs involved in
an update.
Time
in minutes
13
Page 14
Operating instructions
Before washing the first time
0 1. Pull the detergent drawer a short distance out of the control panel.
2. Pour about 1 litre of water through the detergent drawer and into the
washing machine. This is required in order to seal the wash-water container so that the ECO flood gate can function properly.
3. Run a washing cycle without any washing (t/COTTONS 95, with
detergent quantity cut in half).
This serves to remove residues resulting from production of the
appliance from the drum and the wash-water container.
Prepare washing cycle
Sort washing and prepare
• Sort washing according to care symbol and type (see "Washing Types
and Care Symbols").
• Empty all pockets.
• Remove metal objects (paper clips, safety pins etc.).
• In order to prevent bunching up of washing and damage to washing,
close zippers, button up duvets and pillow cases, and tie up loose
ends from, for example, aprons.
• Turn articles with double layered textiles inside out (sleeping bags,
anoraks etc.).
• Coloured, knitted fabrics, as well as wool and textiles with appliqués
should be turned inside out.
• Place small and delicate articles (baby booties, stockings, bras etc.)
into a washing net, a pillow case with zipper, or in large socks before
washing.
• Curtains must be treated with special care. Remove metal rollers or
plastic rollers with burrs, or bind them into a net or bag.
We can not assume liability for damage.
• Do not wash coloured and white washing together. White washing
will otherwise turn grey.
• New, coloured washing often contains excessive dye. Wash these
items separately the first time.
14
Page 15
Operating instructions
• Mix small and large articles of washing! This improves washing effi-
ciency, and the washing is more favourably distributed during the
spin cycle.
• Fluff washing before placing into the washing machine.
• Do not place folded washing into the drum.
• Observe tips for proper care such as "wash separately" and "wash sep-
arately several times"!
Washing Types and Care Symbols
Care symbols assist in the selection of the correct washing program.
Washing should be sorted according to type and care symbol. The temperatures indicated in the care symbols are maximum temperatures.
Cottons ç
Textiles made from cotton and linen which bear this care symbol are
insensitive to mechanical stress and high temperatures. The
t (COTTONS/LINEN) program is appropriate for this type of washing.
Linen èë
Textiles made from cotton and linen which bear these care symbols are
insensitive to mechanical stress. The t (COTTONS/LINEN) program is
appropriate for this type of washing.
Easy-Care Washing êíî
Textiles such as treated cotton, mixed fibre cotton and synthetics with
these care symbols require gentle mechanical handling. The } (EASY-
CARES) program is appropriate for this type of washing.
Delicates ì
Textiles such as layered fibres, micro-fibres, synthetics and curtains which
bear this care symbol require especially gentle handling. The
à (DELICATES) program is appropriate for this type of washing.
Wool and especially delicate washing 9ìï
Textiles such as wool, wool mixtures and silk which bear these care
symbols are especially sensitive to mechanical stress. The
s/P (WOOL/HAND WASHABLES) program is appropriate for this type
of washing.
Attention! Textiles which bear the care symbol ñ (Do not wash!)
may not be machine washed!
15
Page 16
Operating instructions
Detergent and Conditioner
Which detergent and conditioner?
Use only detergents and conditioners which are suitable for use in washing machines. Always observe the manufacturer’s instructions.
How much detergent and conditioner?
The required quantity depends upon:
• the amount of washing
If the detergent manufacturer does not include dosing instructions for
2
reduced loads, use one third less for half loads and only half of the full
load detergent quantity for very small loads.
• extent of soiling of the washing
• hardness of tap water
Observe instructions for use and dosing provided by the detergent and
conditioner manufacturer.
Use of Water Softener
A water softener should be used for mid to high water hardness (as of
water hardness level II). Observe manufacturer’s instructions! Always
dose detergent for water hardness level I (= soft). Your local water
works can provide you with information concerning water hardness.
16
Due to the fact that the water softener is added before the primary
2
detergent (pre-softening of water), only eighty percent of the quantity
of water softener indicated on the package is required.
Indication of Water hardness
Water Hardness
I – soft0 – 7to 1.3
II – middle-hard7 – 141.3 – 2.5
III – hard14 – 212.5 – 3.8
IV – very hardgreater than 21greater than 3.8
Water hardness in °dH
(German hardness scale)
Water hardness in mmol/l
(millimol per litre)
Page 17
Operating instructions
Execute a washing cycle
Brief instructions
A washing cycle proceeds in the following steps:
0 1. Set the correct washing program:
– select the program and the temperature with the program selector
– select additional program(s) if required
2. Change final spin cycle speed if required/select end rinse.
3. Set b (DELAY TIMER) if required.
4. Open fill-in door, insert washing.
5. Close the fill-in door.
6. Add detergent/conditioner.
7. Start washing program.
After the washing program runs out:
Attention! If the washing cycle is completed at the end of a rinse, run
a C (PUMP OUT), D (SPIN) or F (SHORT SPIN) cycle before opening the
fill-in door.
8. Open the fill-in door and remove the washing.
9. Switch off the washing machine: Set program selector to I (OFF).
Set the washing program
See "Program Tables" for suitable program, correct temperature and
3
possible additional programs for various types of washing.
0 1. Set the program selector to the
desired washing program with
the desired temperature.
The selected program/the
selected program group is illuminated.
The anticipated duration of the
selected program appears in the
multi-display in minutes.
17
Page 18
Operating instructions
2. Select additionalprogram(s) as required:
The selected additionalprogram is illuminated.
– To change the selection press another button.
– Press the button again to deactivate.
Change spin cycle speed/select end rinse
0 Select spin cycle speed for final spin if
necessary:
Repeatedly press the K (SPIN CYCLE
SPEED) button until the desired speed
appears in the display.
• The following speeds are available: 1600, 1200, 1000, 800, 600 and
400 r.p.m.
• If the "0" display appears, the washing remains in the last wash-water
and is not spun (end rinse).
If the spin cycle speed is not changed, the final spin is automatically
The speed for the intermediate spin is dependent on the program selected and cannot be changed.
Set delay time
0 Set delay time if required:
Repeatedly press the b button (DELAY
TIMER) until the desired start delay appears
in the multi-display, i.e. 12h for a 12 hour
delay of the program start.
If 19h is displayed and you press the button
again, the washing program duration is displayed (display without h!).
In this case no delay time is selected.
18
Page 19
Operating instructions
If the q (SOAKING) button is held depressed, delay time determines
the soaking time. (If no delay time is selected, soaking time is equal to
approx. 1 hour.)
Open and close fill-in door
0 Open: Press the K/W (DOOR/LIGHT) button. The
fill-in door pops open.
0 Close: Press the fill-in door tightly closed.
When the appliance is switched on, the illumination K/W indicates
whether or not the fill-in door can be opened.
– Green: Door can be opened (unless program protection is activated,
see also "Program Protection").
– Off: Door cannot be opened at the moment.
– Red: Door is open.
When the door is open the drum is illuminated. The lighting is automa-
3
tically extinguished after approx. 3 minutes.
Fill-in the washing
See "Program Tables" for maximum loads.
3
For instructions concerning proper preparation of washing see
"Washing Types and Care Symbols".
0 1. Sort and prepare washing according to type.
2. Open door: Press the K/W (DOOR/LIGHT) button. The door pops open.
3. Fill the washing.
Attention! Do not trap any washing when closing the door! The fabrics
and the machine could be damaged!
4. Close the door tightly.
19
Page 20
Operating instructions
Add detergent/conditioner
For instructions concerning detergents and conditioners see
3
"Detergents and Conditioners".
0 1. Open drawer: Reach into the flap beneath
the drawer (1), pull the drawer out as far as
it will go (2).
2. Fill in detergent/conditioner.
k
l
m
w
Pre-Wash Conditioner/Softener
(for additional programs PRE WASH/
SOAKING), or water softener
Powder detergent
(If you use a water softener and need compartment k for the pre-wash/ softener,
add the water softener to the detergent in
compartment l.)
Stain remover
(only with additional program STAIN)
Liquid conditioner (softener, finisher, starch)
Attention! Fill the compartment at the most up to the MAX mark.
Thick liquid detergents are eventually diluted up to the MAX mark,
powdered starch is dissolved.
3. Push in the compartment quite inside.
When using liquid detergents:
Add liquid detergent with dosing containers provided by the detergent
manufacturer. Observe instructions on detergent package.
20
Page 21
Operating instructions
Start washing program
0 1. Check whether the water tap is opened.
2. Start washing program:
Press O/s button (START/PAUSE).
The washing program is started or starts at the end of
the delay time set.
If K/W blinks red when the O/s button (START/PAUSE) is pressed,
3
the fill-in door is not correctly closed. Press the fill-in door completely
closed and activate the O/s button (START/PAUSE) again.
If a delay time has been selected:
The selected delay time runs, and the time remaining until program
start (in full hours) appears in the multi-display. During this time, washing can be added or delay time can be changed or deleted.
• Add washing: press the O/s button (START/PAUSE) and the fill-in
door can be opened. Then close the door and press the O/s button
(START/PAUSE) again.
• Change or delete delay time: Repeatedly press the b button (DELAY
TIMER) until the desired time is displayed. If the program duration is
displayed (i.e. 110), the washing program starts without delay.
The washing machine is switched to stand-by mode until delay time
3
has expired. Only X (RUN TIME) is illuminated. Time remaining until
program start appears in the multi-display. All other displays at the
control panel are deactivated in order to save energy. The washing
machine can be removed from stand-by mode by pressing any key.
21
Page 22
Operating instructions
Washing program sequence
Program run display
The selected program steps are displayed at the program sequence display
before the washing program is started.
The current program step is displayed
during the washing program.
Multi-Display
Anticipated remaining run time (in minutes)
appears at the multi-display until the program is finished.
Remaining run time may be stopped or corrected by the washing
3
machine controls with automatic program adaptation (amount of washing, washing type, imbalance recognition, special rinse cycle etc.).
Display / (MOISTURE%/LOADING%)
The following appear alternately at the display:
• Anticipated moisture in the washing at the end of the program.
This value depends upon the selected spin cycle speed.
• Washer drum loading (in steps of 10 percent).
This value is only displayed during the t (COTTONS/LINEN) and
} (EASY-CARES) programs.
The load can only be detected by the washing machine some fifteen
minutes after the start of the program. The value displayed becomes
more precise as the program progresses.
As soon as a load value is available, the display alternates between
remaining moisture and load.
Overloading of the drum is indicated with values of greater than
100 percent.
Due to differences in fabric type and load, the remaining moisture
3
value is lower for } (EASY-CARES) and à (DELICATES) than for
t (COTTONS/LINEN).
Page 23
Operating instructions
Change spin cycle speed
The spin cycle speed can be changed during the washing program, and
the rinse end (display 0) can be set.
Other settings cannot be altered.
Program interruption
0 Turn the program selector to I (OFF) in order to end the washing pro-
gram prematurely.
The washing program can be interrupted at any time with the O/s
3
button (START/PAUSE), and can be restarted by pressing the button
again. Changes to the washing program are not possible during the
pause.
If washing cycle is completed/remove the washing
After a washing program has been ended, L (END) lights up at the
program sequence display.
If no buttons are pushed and the program selector is not activated
3
within 3 minutes after the program has ended, the washing machine is
switched to stand-by mode. Only L (END) is illuminated. All other displays at the control panel are deactivated in order to save energy. The
washing machine can be removed from stand-by mode by pressing any
key.
If spin cycle speed 0 (end rinse) has been selected, O/ s (START/
PAUSE) blinks.
0 1. After an end rinse the water must first be pumped out:
– press either the O/s button (START/PAUSE) (the washing is spun
according to the selected program;
spin cycle speed can still be changed during the spin cycle with the
K button (SPIN CYCLE SPEED) ), or
– turn the program selector to C (PUMP OUT) and press the O/
s button (START/PAUSE) (the water is pumped out without a spin
cycle), or
– turn the program selector to D (SPIN) or F (SHORT SPIN) and press the
O/s button (START/PAUSE) (a spin or a short spin cycle ensues).
After completion of this program step, L (END) is illuminated.
2. Open the fill-in door.
As soon as K/W (DOOR/LIGHT) is illuminated in green, the door can be
opened (unless program protection is activated, see "Program Protection").
23
Page 24
Operating instructions
3. Remove the washing.
4. Turn program selector to I (OFF).
5. Pull the detergent drawer out a little after washing so that it can dry
out. Leave the door ajar so that air can circulate in the washing
machine.
If Å (OVERDOSING) is illuminated, too much detergent has been used
3
for the completed washing program, and an additional rinse cycle has
been run for this reason. Observe dosing instructions from the detergent manufacturer and loading when washing again!
Attention! If the washing machine is not used for a lengthy period of
time:
Close the tap and disconnect the washing machine from the mains.
(Aqua control with aqua alarm does not function if the washing
machine has been disconnected from the power supply.)
24
Page 25
Operating instructions
Program tables
Washing
The following does not include all possible settings, but rather only
those which are required for normal day to day operation.
Washing Types,
Care Symbols
Cottons
ç
Energy Saving Program:
Cottons ç
Linen
èë
max. load
(dry
weight)
5kg
5kg
5kg
Program selector
1)
temperature
t (COTTONS/LINEN)
95
t (COTTONS/LINEN)
E
t (COTTON/LINEN)
30 to 60
possible
additional
programs
k
(PRE WASH)
q
(SOAK)
]
(QUICK WASH)
ä
(STAINS)
k
(PRE WASH)
q
(SOAKING)
k
(PRE WASH)
q
(SOAKING)
]
(QUICK WASH)
ä
(STAIN)
25
Page 26
Operating instructions
Washing Types,
Care Symbols
Easy-Cares
êíî
Delicates
ì
Wool/Handwashables
9 ìï
max. load
(dry
weight)
2.5kg
2.5kg
(or 15-20m
curtains)
2kg
Program selector
1)
temperature
} (EASY-CARES)
30 to 60
à (DELICATES)
2
30, 40
sP
(WOOL/HAND WASHABLES)
r (cold) to 40
possible
additional
programs
k
(PRE WASH)
q
(SOAKING)
]
(QUICK WASH)
ä
(STAIN)
k
(PRE WASH)
q
(SOAKING)
]
(QUICK WASH)
ä
(STAIN)
26
1) A 10-litre bucket contains about 2.5kg of dry washing (cotton).
Page 27
Operating instructions
Separate softener rinse/starch/impregnation
Type of washing
Cottons/ Linen5kg
Easy-Cares2.5kg
Delicates2.5kg
Separate rinse
Type of washing
Cottons/ Linen5kg
Easy-cares2.5kg
Delicates2.5kg
Wool/Hand Washables2kg
Separate spin
Type of washing
Cottons/ Linen5kg
Easy-cares2.5kg
Delicates2.5kg
Wool/Hand Washables2kg
Max. filling quantity
(dry weight)
Max. filling quantity
(dry weight)
Max. filling quantity
(dry weight)
Program selector
B
(STARCH)
Program selector
A
(GENTLE RINSE)
Program selector
D
(SPIN)
F
(SHORT SPIN)
27
Page 28
Operating instructions
Cleaning and caring for your tumble drier
Control panel
Attention! Do not use furniture care products or aggressive cleansers
for cleaning control panels and control elements.
0 Wipe control panels with a moist cloth. Use warm water.
Detergent Drawer
The detergent drawer should be cleaned from time to time.
0 1. Pull the detergent drawer out as far as it will go.
2. Remove the detergent drawer by pulling sharply.
3. Pull of the siphon cap.
4. Clean the siphon cap under running
water.
5. Clean the compartments from the rear
with warm water. A bottle brush is an
ideal cleaning tool.
6. Push the siphon cap all the way on so
that it is securely seated.
7. Clean the entire compartment area of
the washing machine with a brush.
8. Set the detergent drawer into the guide tracks and push in.
28
Page 29
Operating instructions
Washing Drum
The washing drum is made of rust-free stainless steel. Rusty objects in
the washing drum may lead to rust deposits on the drum.
Attention! Do not clean the stainless steel drum with acid containing
decalcifying agents, abrasives containing chlorine or iron, or steel wool.
Appropriate cleansers are available from our customer service department.
0 Remove rust deposits at the drum with a stainless steel cleanser.
Fill-in door
0 Check on a regular basis to see if deposits or foreign objects are present
in or at the rubber sleeve behind the door, and remove.
29
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Operating instructions
What to do when…
The whistling noise caused by the running washing
3
machine, which is somewhat different than that generated by earlier machines, is a result of the modern
drive system.
The rattling start-up noise – especially at initial start-up
– is caused by the circulation pump and is related to the
design of the machine
Trouble Shooting
In the event of a malfunction, try to eliminate the problem yourself
with the help of the instructions listed here. If you request customer
service assistance for one of the malfunctions listed here, or for an
operator error, a charge will be billed for the customer service technician’s visit, even during the guarantee period.
• If error code (1, (2 or Cd appears at the multi-display, you may
be able to eliminate the error yourself (see the following table of
malfunctions).
After the error has been eliminated, press the O/s button (START/
PAUSE). If the error code is again displayed, contact customer service.
• Please contact customer service for all other error displays and
inform them of the error code.
30
MalfunctionPossible CauseRemedy
Mains plug is not plugged in. Insert mains plug.
House fuse in defective.Replace fuse.
Washing machine does
not work.
No running water.
Error message
appears.
(1
Door is not closed properly.
O/s Button (START/ PAUSE)
not depressed long enough.
Tap is closed.Open tap.
Sieve in the threaded fitting
on the water inlet hose is
blocked.
Close door; lock must engage
audibly.
Hold the O/s button
depressed(START/PAUSE)
until the program starts.
Unscrew the hose from the
tap, remove the sieve and
clean under running water.
Page 31
Operating instructions
MalfunctionPossible CauseRemedy
Error message (d
appears
Washing machine
vibrates during operation or is unstable.
Excessive foaming during the main wash.
Water runs out from
under the washing
machine.
Softener is not washed
in, compartment w
for conditioner is full
with water.
Door is probably not closed
properly.
The height adjustable
threaded feet are not
correctly adjusted.
There is only very little washing in the drum (e.g. only a
toweling dressing gown).
Water could not be completely pumped out prior to
spinning because
the drain hose is kinked
or
the circulation pump is
clogged.
Probably too much detergent
was used.
Threaded fitting on the
water inlet hose is leaking.
Drain hose is leaking.
Circulation pump cover is
not closed properly.
Washing is trapped in the
door.
Suction cap in the compartment for conditioner is not
correctly positioned or is
blocked.
Close the door again. Press
the door firmly in the area of
the lock.
Adjust the feet as per the
installation and connection
instructions.
Does not impair function.
Check the drain hose and if
necessary remove any kink or
clean the circulation pump
and remove any foreign bodies from the pump housing.
Dose detergent exactly in
accordance with the manufacturer’s instructions.
Screw the inlet hose tight.
Check drain hose and if necessary replace.
Close cover properly.
Stop program, remove washing from the door, start a
new program.
Clean detergent drawer,
place suction cap firmly in
position.
31
Page 32
Operating instructions
MalfunctionPossible CauseRemedy
Washing is not spun
properly, water is still
visible in the drum.
Fault code
appears.
The fill-in door cannot
be opened when the
appliance is switched
on.
Remnants of detergent
are building up in the
detergent drawer.
Rinse water is cloudy.
No illumination when
pressing an additional
program.
Only L (END) is illuminated.
(2
Drain hose is kinked.Remove kink.
Maximum pumping height
(drain height 1m above the
floor on which the machine
is standing) exceeded.
Circulation pump is blocked.
In the case of siphon connection: siphon is blocked.
The door is locked for safety
reasons (display K/W is not
illuminated).
Program protection is set.
The washing machine is in
standby mode.
Tap is not fully open.Open tap completely.
The sieve in the coupling of
the inlet hose at the tap is
clogged.
The sieve in the coupling of
the inlet hose at the appliance is clogged.
The cause is probably a
detergent with a high silicate
content.
The additional program
selected cannot be combined
with the program set.
The washing machine is in
standby mode.
Please contact customer
service who have a retrofit
kit for pumping to heights of
greater than 1m.
Switch off the machine and
unplug from the mains, clean
the circulation pump.
Clean siphon.
Wait until K/W is illuminated in green.
Program protection is deactivated
(see "Program Protection").
Press button K/W again.
Clean sieve.
Clean sieve.
No negative impact on the
rinsing results, possibly use
liquid detergent.
Make another choice.
Press any button.
32
Page 33
Operating instructions
MalfunctionPossible CauseRemedy
Only X is illuminated.
A number between 1
and 19 appears at the
multi-display.
Program run display
flashes constantly.
Start delay timer is running,
the washing machine is in
stand-by mode.
Program protection is
switched on; the program
selector has been moved
during the washing cycle.
If you press any button the
machine will leave standby
mode.
Return program selector to
its original position (see
"Program Protection").
If the washing results are not satisfactory
If the washing is grey and there are calcium deposits in the drum
• Too little detergent was used.
• The wrong detergent was used.
• Special soiling was not pre-treated.
• Program or temperature not set correctly.
• When using component detergents, the individual components were
not used in the correct proportions.
If there are still gray stains on the washing
• Washing soiled with ointments, grease or oils was washed with too
little detergent.
• Too lower temperature was used for washing.
• A common cause is that softener – particularly that in concentrated
form – has got onto the washing. Wash out any such spots as quickly
as possible and use that particular softener carefully.
If at the end of the last rinse foam is still visible
• Modern detergents can cause foam also in the last rinse. The washing
is however sufficiently rinsed.
If there are white remnants on the washing
• This is an insoluble material contained in modern detergents.
This is not the result of unsatisfactory rinsing.
Shake or brush the washing. Perhaps you should turn the washing
inside out before washing in future. Reconsider choice of detergent,
possibly use liquid detergent.
33
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Operating instructions
Perform Emergency Drain
• If the washing machine no longer pumps out the water then an
emergency drain must be performed.
• If the washing machine is located in a room in which below freezing
temperatures might occur, emergency draining must be carried out if
danger of freezing occurs.
Furthermore, the inlet hose must be disconnected from the tap and
laid on the floor.
Warning! Switch the washing machine off and pull the mains plug
1
prior to emergency draining.
Attention! The water which runs out of the emergency draining hose
can be hot. There is a danger of scolding! Before an emergency drain
first allow the water to cool down!
0 1. Have a flat container on hand to catch the water running out.
2. Open the flap at the left side of the base
cover and remove.
3. Remove the emergency drain hose from
its holder.
4. Pull the emergency drain hose out a little.
5. Place the container under the hose.
6. Turn the plug in the emergency drain
hose anticlockwise to loosen and remove.
The wash-water runs out. Depending
upon the amount of water, it may be
necessary to empty the container several
times. Temporarily close the emergency
drain hose with the plug to this end.
34
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Operating instructions
When the water is completely drained:
7. Press the end stop firmly back into the emergency drain hose.
8. Push the emergency drain hose back in a little and allow it to snap into
the mounting.
9. Put on the flap and close.
The ECO valve does not function when the machine has been fully
3
emptied. Therefore add approx. 1liter of water before the next wash
(pour in through the detergent drawer).
Clean the circulating pump
Warning! Switch off the washing machine and pull the mains plug
1
before cleaning the circulation pump!
0 1. First perform emergency draining (see above: "Perform Emergency
Drain").
2. Lay a cloth on the floor in front of the circulation pump cover. Some
water may run out.
3. Turn the circulation pump cover anticlockwise to loosen and remove.
4. Remove foreign body from the
pump housing.
5. Check the pump impeller to see if it can
be turned. (Jerky motion within the pump
is normal.) If the impeller cannot be
turned at all, contact customer service.
6. Replace the pump cover (set the stems at
the cover into the guide slots), and
tighten be turning clockwise.
7. Close emergency drain hose, push in and
fix in place.
8. Close the flap.
35
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Operating instructions
Emergency release for fill-in door
If the fill-in door can no longer be opened (e.g. due to a defective door
release or power failure during the washing program), it can be opened
with the help of the emergency release.
0 1. If water can be seen at the window in the fill-in door, perform emer-
gency draining first (see "Perform Emergency Drain").
2. Turn the rotating knob anticlockwise with
the help of a coin or a screwdriver.
Fill-in door pops open.
Rotating knob
Additional rinse cycles and/or wash-water cooling
The washing machine is adjusted for extremely economical water
usage.
• For those who suffer from allergies it may nevertheless be advan-
tageous to rinse with more water (2 additional rinse cycles).
• It may be necessary to cool the wash-water before it is pumped out,
in order to prevent damage to plastic drain pipes (wash-water cooling).
Water usage and program running time are increased by additional
3
rinse cycles and/or wash-water cooling.
Additional Rinse Cycles
If this function is selected, 2 additional rinse cycles are run for the
3
t (COTTONS/LINEN), } (EASY-CARES) and à (DELICATES) pro-
grams.
No additional rinse cycles are selected upon delivery from the factory.
Select additional rinse cycles:
0 1. Turn program selector to F (SHORT SPIN).
2. Press and hold the q button (SOAKING) for at least 5 seconds.
After the button has been depressed for 5 seconds, +Á
+) blinks at the program sequence display for 5 seconds.
(RINSE
36
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Operating instructions
3. Release the q button (SOAKING), while +Á is blinking.
After blinking has stopped, the additional rinse cycles have been selected. They remain functional until they are deleted.
If additional rinse cycles have been selected, the display +Á is illuminated at the program sequence display prior to the start of a program,
and during the additional rinse cycles.
4. If you want to check and see if additional rinse cycles have
been selected:
– Turn program selector to F (SHORT SPIN).
– Briefly press the q button (SOAKING).
If +Á blinks at the program sequence display, additional rinse cycle
have been selected.
Delete additional rinse cycles:
0 1. Turn program selector to F (SHORT SPIN).
2. Press and hold the q button (SOAKING) for at least 5 seconds.
As soon as the button is pressed, +Á blinks at the program sequence
display. After 5 seconds, +Á stops blinking and remains continuously
lit for an additional 5 seconds.
3. Release the q button (SOAKING) while +Á is continuously lit.
When +Á is no longer lit, the additional rinse cycles have been deleted.
Wash-Water Cooling
The wash-water is cooled before it is pumped out at the end of the
3
main washing cycle (by adding cold water). (This setting is only functional for t (COTTONS/LINEN) at a temperature of greater than 40 °C.)
Wash-water cooling is not selected upon delivery from the factory.
Select wash-water cooling:
0 1. Turn program selector to F (SHORT SPIN).
2. Press and hold the k button (PRE WASH) for at least 5 seconds.
After the button has been depressed for 5 seconds, l (Main Wash)
blinks at the program sequence display for 5 seconds.
3. Release the k button (PRE WASH), while l is blinking.
After blinking has stopped, wash-water cooling is selected. It remains
functional until it is deleted.
37
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Operating instructions
4. If you want to check and see if wash-water cooling has been selected:
– Turn program selector to F (SHORT SPIN).
– Briefly press the k button (PRE WASH).
If l blinks at the program sequence display, wash-water cooling is
selected.
Delete wash-water cooling:
0 1. Turn program selector to F (SHORT SPIN).
2. Press and hold the k button (PRE WASH) for at least 5 seconds.
As soon as the button is pressed, l blinks at the program sequence
display. After 5 seconds, l stops blinking and remains continuously lit
for an additional 5 seconds.
3. Release the k button (PRE WASH) while l is continuously lit.
When l is no longer lit, wash -water cooling has been deleted.
Additional rinse cycles and wash-water cooling
Additional rinse cycles and wash-water cooling can be combined. Selections are made as described in "Additional Rinse Cycles" and "WashWater Cooling".
38
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Operating instructions
Program protection
In order to secure a program setting against inadvertent change (e.g.
accidental turning of the program selector or activation of buttons),
program protection can be selected. This prevents damage to your washing caused by, for example, playing children.
Program protection can be selected or deleted even during a washing
3
program.
Select program protection:
0 1. Select the desired program settings.
2. Press the O/s button (START/PAUSE) to start the program.
3. Press and hold the k button (PRE WASH) and the q button
(SOAKING) simultaneously for 5 seconds. The program sequence display
blinks for 5 seconds and program protection is selected.
As long as program protection is selected, no further settings can be
3
made. The door cannot be opened with the K/W button (DOOR/
LIGHT). Even after the washing cycle has been completed, program pro-
tection must be deleted before the door can be opened.
If an attempt is made to change the selected settings during the was-
hing cycle by activating a button, the program sequence display blinks
for 5 seconds.
If an attempt is made to change selected settings by turning the program selector, the program sequence display blinks until the program
selector is returned to its original position. The washing cycle remains
unaffected in either case.
The program selector must be in its original position in order to delete
3
program protection.
Delete program protection:
0 Press and hold the k button (PRE WASH) and the q button
(SOAKING) simultaneously for 5 seconds. The program sequence display
blinks for 5 seconds and then remains continuously lit for 5 seconds.
Program protection is deleted.
39
Page 40
Installation and Connection Instructions
INSTALLATION AND CONNECTION
INSTRUCTIONS
Installation Safety Precautions
• Do not tip the washing machine over the front or the left side (seen
from the front). Electrical components could become wet!
• Check the washing machine for transport damages. You should never
connect a damaged appliance. In the event of a damage consult your
dealer.
• Make certain that all shipping braces have been removed and that
the splash guard is attached to the appliance, see "Shipping Brace
Removal". Otherwise damage may occur to the machine or close by
furniture during the spin cycle.
• The plug may only be inserted into a properly installed earthing con-
tact safety socket. Extension cables, octopus plugs or adapters may
not be used.
• For permanent connection a current interruption device must be pro-
vided for in the electrical circuit (fuse, circuit breaker, ground fault
circuit interrupter or the like) with a contact opening of at least
3 mm which allows for disconnection of the appliance at all poles.
Permanent connection may only be carried out by an authorised
electrician.
• Before starting your tumble drier please ensure that the nominal
voltage and type of current specified on the type plate are the same
as those used at the place of installation. Please also refer to the type
plate for the type of fuse to be used.
• Prior to carrying out modifications on the appliance (on the worktop
or front door) pull out the mains plug.
• The mains feed-line may only be replaced by the customer service or
by an authorised electrician.
40
Page 41
Installation and Connection Instructions
Dimensions of the appliance
Front and Side Views
Rear View
41
Page 42
Installation and Connection Instructions
Installation of the appliance
Washing machines with arched covers are not suited for installation
3
beneath countertops.
Transporting the appliance
• Do not lay the washing machine on the front or on the left side (seen
from the front); otherwise the electrical components could become
wet!
• Never transport the appliance without transportation protection.
Remove the protection only at the place of installation! Transportation without protection can lead to damages to the appliance.
• Neither lift the appliance by an open door nor by the base.
• The appliance weighs approx. 85kg.
By transportation with a trolley:
• Place the trolley only sidewise. The tip of the trolley should not be
longer than 24 cm, otherwise the float-switch can get damaged.
42
Page 43
Installation and Connection Instructions
Remove transportation protection
Attention! Be absolutely certain that all shipping braces have been
removed before installing the appliance.
Store all shipping braces in a safe place in case they are required for
future transport (moving).
Special key H and cover caps E (2 ea.) and G (1 ea.) are included with
3
the appliance.
0 1. Remove flexible tubing holder A.
2. Remove the two screws B with special key H.
3. Remove the four screws C.
4. Detach transportation rail D.
5. Close the two large openings with the cover caps E.
Attention! Press cover caps forcefully in, so that they snap into the
rear wall (protecting the interior of the appliance against sprayed
water).
6. Drive in the screws C into the four small holes again.
7. Remove the screw and compression spring F with special key H, cover
the hole with cap G.
Attention! Press cover caps forcefully in, so that they snap into the
rear wall (protecting the interior of the appliance against sprayed
water).
43
Page 44
Installation and Connection Instructions
Prepare the installation place
• The installation surface must be clean and dry, free of floor wax and
other smearing substances, so that the appliance does not slip off. Do
not use any lubricant as sliding aid.
• Installation on a high-veil carpet or floor tiles with soft sponge backs
is not recommended because the standing safety of the appliance is
then no longer ensured.
• By installation surfaces with small-format tiles, lay a conventional
rubber mat underneath.
• Small unevenness of the floor surface should never be levelled out by
laying pieces of wood, carton or similar elements, but rather basically
compensated by adjusting the screw feet.
• When it is unavoidable to install the appliance besides a gas or a
coal-fuelled cooker, due to spatial reasons: insert a piece of heatinsulating board (85 x 57 cm) between the cooker and the washing
machine; the board side facing the cooker must be provided with an
aluminium foil.
• The washing machine may not be installed in a frost-endangered
room. Frost-caused damages!
• Flexible feed and drain tubings may not be crinkled or squeezed.
44
Installation on a concrete base
For installation on a concrete base
sheet metal mounts must be used
with which the washing machine is
levelled. Sheet metal mounts are
available from customer service
under replacement part number
645 425 058.
Page 45
Installation and Connection Instructions
Installation on vibrating floors
By vibrating floors, especially wooden floors with resilient floor-boards,
a water-proof wooden board of at least 15 mm thickness is firmly screwed on at least 2 floor beams. If possible, install the appliance at a corner of the room because the wooden floor is best fixed at such a place
that isn’t susceptible to resonant vibration.
Levelling on uneven floors
Automatically adjusted foot: The rear right foot of your washing
3
machine includes a telescopic leg. It assures a stable stance for the
appliance, even during high speed spin cycles.
If the washing machine nevertheless does not demonstrate good stability, proceed as follows:
0 1. Set the three adjustable feet to the default dimension of 10 mm. Use
the included special key for the removal of transport braces to this end.
If the automatically adjusted foot does not reach to the floor:
2. Manually lengthen the automatically adjusted foot (back right) by the
necessary measure.
Check installation with a water level.
Attention! Never compensate for small areas of unevenness in the
floor through the use of wooden wedges, cardboard or the like. Levelling may only be carried out with the adjustable feet.
45
Page 46
Installation and Connection Instructions
Power supply
Information concerning line
voltage, current type and
required fusing can be found
on the type plate. The type
plate is located at the top
behind the fill-in door.
For permanent electrical connection within the electrical
circuit, provisions must be made which allow for electrical disconnection of the appliance from the mains with a contact opening of at least
3 mm at all poles. Suitable devices include circuit breakers, fuses
(threaded fuses must be entirely removed from the socket), ground
fault circuit interrupters and contactors. Permanent connection may
only be carried out by an authorised electrician.
;
This appliance conforms to the following EC directives
– "Low-Voltage Guideline" 73/23/EWG dated 19 February 1973
and guideline amendment 93/68/EWG
– "EMC Guideline" 89/336/EWG dated 3 May 1989
and guideline amendment 93/68/EWG
Water connection
The washing machine is provided with safety devices which prevent
3
reverse pollution of drinking water and conform to the State regulations issued by water supply authorities (e.g. in Germany: DVGW Directives). Further protective measures in the installation are hence
unnecessary.
Attention! Appliances for cold water connection may not be connected to warm water!
46
Page 47
Permissible water pressure
Installation and Connection Instructions
Water pressure must be equal to a least 1 bar (= 10N/cm2 = 0.1 MPa),
and no more than 10 bar (= 100N/cm
• By more than 10 bar: connect a pressure reduction valve upstream.
• By less than 1 bar: Unscrew the flexible inlet tubing on the magnetic
inlet valve on one side of the appliance and remove the flow meter
(thereby remove the sieve by means of a pair of pointed pliers and
then remove the rubber washer behind it). Remount the sieve.
2
= 1 MPa).
Water feed
A flexible pressure tubing of 1.3m length is supplied.
If a longer feed tubing is needed, a complete VDE-approved tubing set
with mounted screw connections, supplied by our customer service,
should be used exclusively.
– For washing machines without Aqua-Control, tubing sets are availa-
ble in lengths of 2.2m, 3.5m and 5m.
– For washing machines with Aqua-Control, tubing sets are available in
lengths of 2.0m, 2.9m and 3.9m.
Attention! Under no circumstances may tubing be pieced together for
the purpose of lengthening!
Sealing rings are either inserted in plastic nuts of the tubing screw con-
3
nection or contained in an accompanying packet. Do not use other
seals.
0 1. Connect tubing to the machine with the angle
connector.
Attention! Plastic nut at the tube coupling
may only be hand tightened.
47
Page 48
Installation and Connection Instructions
2. Connect tubing to a water tap with an R 3/4 inch thread
with the straight connector.
Attention! Plastic nuts at the tube couplings may only be
hand tightened.
3. By opening the water tap slowly prior to the initial operation, check whether the connection is tight.
Water drain-off
The drain-off tubing can be connected either to a siphon or be hanged
in a washing or sink basin or in a bathtub.
For extension (max. 3 m floor length and up to 80 cm high) only original tubing may be used. The customer service supplies drain-off tubing
of 2.7 and 4m lengths.
Water drain-off inside a siphon
The spout at the end of the tubing fits all common siphon types.
0 Make the connection spout/siphon secure with a tubing clip.
Water drain-off inside a basin
The drain tube must be secured against
slipping with the included push-on elbow
when inserted into a wash basin, a sink
basin or a bathtub.
The tube could otherwise be pushed out of
the basin by the reactive force imparted by
draining water.
Small sink basins are not suitable!
0 Fasten the elbow on the water tap or on
the wall by means of the hole.
Delivery head above 1m
Every washing machine is provided with a suds pump for draing the
washing/rinsing suds, which can deliver liquids via the drain-off tubing
up to a height of 1m, measured from the standing level of the machine.
For delivery heights above 1m please establish contact with the AEG
customer service.
48
Page 49
Installation and Connection Instructions
Technical data
Height x Width x Depth85x60x60cm
Depth with open door 95cm
Height adjustmentapprox. +10/-5mm
Weight when emptyapprox. 85kg
Load (depending on the program)max. 5kg
Area of useHousehold
Wash cycle drum speed max. 53min
Spin cycle drum speedsee type plate
Water pressure1-10bar
(=10–100N/cm
2
= 0.1 – 1.0MPa)
-1
r.p.m.
49
Page 50
Guarantee/Customer Service
GUARANTEE/CUSTOMER SERVICE
Weitere Kundendienststellen im Ausland
In diesen Ländern gelten die Garantiebedingungen der örtlichen Partner. Diese können dort eingesehen werden.
Further after-sales service agencies overseas
In these countries our AEG agents’ own guarantee conditions are applicable. Please obtain further details direct.
Autres agences étrangères assurant le service après-vente
Dans ces pays, les conditions de garantie des concessionnaires de la
région sont valables. Vous pouvez les consulter sur place.
Otros puntos de Postventa en el extranjero
En estos países rigen las condiciones de nuestros representantes locales.
las cuales pueden ser consultadas allí mismo.
Ulteriori uffici del servizio tecnico assistenza clienti all’estero
In questi paesi sono valide le condizioni di garanzia dei partner locali.
Queste condizioni possono essere esaminante sul luogo.
Serviços de assistência técnica no estrangeiro
Nestes países são válidas as condições de garantia dos concessionários
locais, podendo aí ser consultadas.
U.A.E. Abu Dhabi
Universal Trading Company
P.O. Box 43 99
Tel.: 335331
Alia Trading Corporation
P.O. Box 4101
King Abdul Aziz Street
Riyadh
Tel.: 4645977
Al Nahas Est.
Musaidia Market I
P.O. Box 1 15 29
Jeddah
Tel.: 6606852
Slovenia
Electrolux Slovenia D.O.O.
Traska Ul. 132
1000 Ljubljana
Tel.: 61 1234 137
Fax: 61 1234 238
If a malfunction should occur at the appliance, refer first to the section
"What to do when ..." in these user instructions. If you do not find any
applicable instructions there, contact your customer service centre.
(Addresses and telephone number can be found in the "Customer Service/Guarantee" section.)
Be well prepared before you phone. This facilitates the diagnosis and
the decision as to whether a customer service visit is necessary. With
our checklist you can gather important information before making
your call:
Make a note of the PNC number
and the S-number.
Both of these number can be found
on the serial plate on the inside of
the door of your washing machine.
S-No.
In addition to this please establish if possible:
• How is the malfunction noticeable ?
• Under what circumstances does the malfunction occur?
• Do an error message (( and an number) appear in the multi-display?
Service
You will be charged even during the warranty period
– if you could have corrected the malfunction yourself with the help of
the malfunctions table (see "What to do when ..." section),
– if the customer service technician is required to make several trips
because he had not received all relevant information before his visit,
and must return, for example, to pick up replacement parts. This
additional driving can be avoided if your telephone call is well prepared, as described above.
55
Page 56
AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg