HK764403FB
EN HOB USER MANUAL
www.aeg.com
2
CONTENTS
4 SAFETY INFORMATION
6 PRODUCT DESCRIPTION
8 DAILY USE
12 HELPFUL HINTS AND TIPS
14 CARE AND CLEANING
15 TROUBLESHOOTING
17 INSTALLATION
18 TECHNICAL INFORMATION
19 GREAT BRITAIN & IRELAND - GUARANTEE/
CUSTOMER SERVICE
ENVIRONMENT CONCERNS
Recycle the materials with the symbol . Put the packaging in applicable containers to
recycle it.
Help protect the environment and human health and to recycle waste of electrical and
electronic appliances. Do not dispose appliances marked with the symbol
household waste. Return the product to your local recycling facility or contact your
municipal office.
with the
VISIT OUR WEBSITE FOR:
- Products
- Brochures
- User manuals
- Trouble shooter
- Service information
www.aeg.com
LEGEND
Warning - Important Safety information.
General information and tips
Environmental information
Subject to change without notice.
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler – features you might not find on ordinary appliances. Please spend
a few minutes reading to get the very best from it.
ACCESSORIES AND CONSUMABLES
In the AEG webshop, you’ll find everything you need to keep all your AEG
appliances looking spotless and working perfectly. Along with a wide range of
accessories designed and built to the high quality standards you would expect, from
specialist cookware to cutlery baskets, from bottle holders to delicate laundry bags…
ENGLISH
3
Visit the webshop at:
www.aeg.com/shop
CUSTOMER CARE AND SERVICE
We recommend the use of original spare parts.
When contacting Service, ensure that you have the following data available. The
information can be found on the rating plate.
Model
PNC
Serial Number
www.aeg.com
4
SAFETY INFORMATION
Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and
use causes injuries and damages. Always
keep the instructions with the appliance
for future reference.
CHILDREN AND VULNERABLE
PEOPLE SAFETY
WARNING!
Risk of suffocation, injury or permanent disability.
• Do not let persons, children included,
with reduced physical sensory, reduced
mental functions or lack of experience
and knowledge use the appliance. They
must have supervision or instruction for
the operation of the appliance by a person who is responsible for their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep children and pets away from the
appliance when it operates or when it
cools down. Accessible parts are hot.
• If the appliance has a child safety device, we recommend that you activate
it.
INSTALLATION
WARNING!
Only a qualified person must install this appliance.
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Obey the installation instruction supplied with the appliance.
• Keep the minimum distance from the
other appliances and units.
• Always be careful when you move the
appliance because it is heavy. Always
wear safety gloves.
• Seal the cut surfaces with a sealant to
prevent moisture to cause swelling.
• Protect the bottom of the appliance
from steam and moisture.
• Do not install the appliance adjacent to
a door or under a window. This prevents hot cookware to fall from the appliance when the door or the window is
opened.
• If the appliance is installed above drawers make sure that the space, between
the bottom of the appliance and the
upper drawer, is sufficient for air circulation.
• Make sure that the ventilation space of
5 mm, between the worktop and the
front of the below unit, is free. The warranty does not cover damages caused
by the lack of an adequate ventilation
space.
• The bottom of the appliance can get
hot. We recommend to install a noncombustile separation panel under the
appliance to prevent access to the bottom.
Electrical connection
WARNING!
Risk of fire and electrical shock.
• All electrical connections must be made
by a qualified electrician.
• Before every wiring make sure the main
terminal of the appliance is not live.
• Make sure the appliance is installed
correctly. Loose and incorrect plug and
socket can make the terminal become
too hot.
• Make sure that a shock protection is installed.
• Do not let the electricity bonds touch
the appliance or hot cookware, when
you connect the appliance to the near
sockets.
• Do not let the electricity bonds tangle.
• Use a strain relief clamp on cable.
• Use the correct mains cable.
• Make sure not to cause damage to the
mains plug and to the mains cable.
Contact the Service or an electrician to
change a damaged mains cable.
• The electrical installation must have an
isolation device which lets you disconnect the appliance from the mains at all
poles. The isolation device must have a
contact opening width of minimum 3
mm.
• Use only correct isolation devices: line
protecting cut-outs, fuses (screw type
fuses removed from the holder), earth
leakage trips and contractors.
USE
WARNING!
Risk of injury, burns or electric
shock.
• Use this appliance in a household environment.
• Do not change the specification of this
appliance.
• Do not use an external timer or a separate remote-control system to operate
the appliance.
• Do not let the appliance stay unattended during operation.
• Do not operate the appliance with wet
hands or when it has contact with water.
• Do not put cutlery or saucepan lids on
the cooking zones. They can become
hot.
• Set the cooking zone to “off” after each
use. Do not rely on the pan detector.
• Do not use the appliance as a work surface or as a storage surface.
• If there is a crack on the surface, disconnect power supply to prevent the
electrical shock.
• Users with a pacemaker must keep a
distance of minimum 30 cm from the induction cooking zones when the appliance is in operation.
WARNING!
Risk of fire or explosion.
• Fats and oil when heated can release
flammable vapours. Keep flames or
heated objects away from fats and oils
when you cook with them.
• The vapours that very hot oil releases
can cause spontaneous combustion.
• Used oil, that can contain food remnants, can cause fire at a lower temperature than oil used for the first time.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
ENGLISH
• Do not try to extinguish a fire with water. Disconnect the appliance and cover
the flame with a lid or a fire blanket.
WARNING!
Risk of damage to the appliance.
• Do not keep hot cookware on the control panel.
• Do not let cookware to boil dry.
• Be careful not let objects or cookware
fall on the appliance. The surface can
be damaged.
• Do not activate the cooking zones with
empty cookware or without cookware.
• Do not put aluminium foil on the appliance.
• Cookware made of cast iron, aluminium
or with a damaged bottom can cause
scratches on the glass ceramic. Always
lift these objects up when you have to
move them on the cooking surface.
CARE AND CLEANING
WARNING!
Risk of damage to the appliance.
• Clean regularly the appliance to prevent the deterioration of the surface
material.
• Do not use water spray and steam to
clean the appliance.
• Clean the appliance with a moist soft
cloth. Only use neutral detergents. Do
not use abrasive products, abrasive
cleaning pads, solvents or metal objects.
DISPOSAL
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains supply.
• Cut off the mains cable and discard it.
5
www.aeg.com
6
PRODUCT DESCRIPTION
GENERAL OVERVIEW
1 2
6
Induction cooking zone
1
Induction cooking zone
2
Control panel
3
Induction cooking zone
3
4
Induction cooking zone
5
Control panel
6
5
4
CONTROL PANEL LAYOUT
9
8
7
6
5
Use the sensor fields to operate the appliance. The displays, indicators and
sounds tell which functions operate.
sensor field function
1
A heat setting display To show the heat setting.
2
3
4
A control bar To set a heat setting.
5
6
7
8
/
The timer display To show the time in minutes.
10
11
1
2
3
4
To activate and deactivate the appliance.
To activate the Power function.
To activate the Bridge function.
To increase or decrease the time.
To set a cooking zone.
sensor field function
Timer indicators of cooking
9
zones
10
11
To show for which cooking zone you set
the time.
To lock/unlock the control panel.
To activate and deactivate the STOP
+GO function.
HEAT SETTING DISPLAYS
Display Description
The cooking zone is deactivated.
-
+ digit
/ /
The cooking zone operates.
The function operates.
The Automatic Heat Up function operates.
Power function operates.
There is a malfunction.
OptiHeat Control (3 step Residual heat indicator) : continue cook / stay warm / residual heat.
Lock/The Child Safety functions operates.
Not correct cookware or too small or no cookware on the
cooking zone.
The Automatic Switch Off function operates.
ENGLISH
7
OPTIHEAT CONTROL (3 STEP
RESIDUAL HEAT INDICATOR)
WARNING!
\ \ The risk of burns
from residual heat!
OptiHeat Control shows the level of the
residual heat. The induction cooking
zones make the heat necessary for cooking directly in the bottom of the cookware. The glass ceramic is hot from the
heat of the cookware.
www.aeg.com
8
DAILY USE
ACTIVATION AND
DEACTIVATION
Touch for 1 second to activate or deactivate the appliance.
AUTOMATIC SWITCH OFF
The function deactivates the appliance
automatically if:
•
All cooking zones are deactivated (
).
• You do not set the heat setting after
you activate the appliance.
• You spill something or put something
on the control panel for more than 10
seconds, (a pan, a cloth, etc.). An
acoustic signal sounds some time and
the appliance deactivates. Remove the
object or clean the control panel.
• The appliance becomes too hot (e.g.
when, a saucepan boils dry). Before you
use the appliance again, wait for the
cooking zone to cool down.
• You use incorrect cookware. The symbol
deactivates automatically after 2 minutes.
• You do not deactivate a cooking zone
or change the heat setting. After some
time
deactivates. See below.
• The relation between heat setting and
times of the Automatic Switch Off function:
•
•
•
•
THE HEAT SETTING
Touch the control bar at the heat setting.
Change up or down, if it is necessary. Do
not release before you have a correct heat
setting.
comes on and the cooking zone
comes on and the appliance
, - — 6 hours
- — 5 hours
- — 4 hours
- — 1.5 hours
BRIDGE FUNCTION
The Bridge function connects two cooking zones and they operate as one.
First set the heat setting for one of the
cooking zone.
To activate the Bridge function for left/
right cooking zones touch
or change the heat setting touch one of
the left/right control sensors.
To deactivate the Bridge function touch
/ . The cooking zones operate inde-
pendently.
/ . To set
AUTOMATIC HEAT UP
You can get a necessary heat setting in a
shorter time if you activate the Automatic
Heat Up function. This function sets the
highest heat setting for some time (see
the diagram), and then decreases to the
necessary heat setting.
To start the Automatic Heat Up function
for a cooking zone:
1.
Touch ( comes on in the display).
2.
Immediately touch the necessary heat
setting. After 3 seconds
in the display.
To stop the function change the heat setting.
comes on
12
00
11
10
9
8
7
6
5
4
3
2
1
0
1 2 3 4 5 6 7 8 9 101112 1314
POWER FUNCTION
The Power function makes more power
available to the induction cooking zones.
The Power function can be activated for a
limited period of time ( see Technical information chapter). After that, the induction cooking zone automatically sets back
to highest heat setting. To activate, touch
, comes on. To deactivate, change
the heat setting.
POWER MANAGEMENT
The power management divides the power between two cooking zones in a pair
(see the illustration). The power function
increases the power to the maximum level
for one cooking zone in the pair. The
power in the second cooking zone automatically decreases. The heat setting display for the reduced zone changes between two levels.
ENGLISH
TIMER
Count Down Timer
Use the Count Down Timer to set how
long the cooking zone operates for only
this one time.
Set the Count Down Timer after the selection of the cooking zone.
You can set the heat setting before or after you set the timer.
•
To set the cooking zone: touch
again and again until the indicator of a
necessary cooking zone comes on.
• To activate the Count Down Timer:
touch
00
of the cooking zone start to flash slow,
the time counts down.
• To see the remaining time: set the
cooking zone with
the cooking zone starts to flash quickly.
The display shows the remaining time.
• To change the Count Down Timer: set
the cooking zone with
• To deactivate the timer: set the cook-
ing zone with
maining time counts back to
indicator of the cooking zone goes out.
To deactivate you can also touch
and at the same time.
When the countdown comes to an end,
the sound operates and
The cooking zone deactivates.
•
To stop the sound: touch
of the timer to set the time (
- 99 minutes). When the indicator
. The indicator of
. Touch or
.
. Touch . The re-
. The
flashes.
00
9
CountUp Timer ( The count up
timer)
Use the CountUp Timer to monitor how
long the cooking zone operates.
• To set the cooking zone (if more than
1 cooking zone operate ) : touch
again and again until the indicator of a
necessary cooking zone comes on.
• To activate the CountUp Timer: touch
of the timer comes on. When the
indicator of the cooking zone starts to
flash slow, the time counts up. The dis-
www.aeg.com
10
play switches between and counted
time (minutes).
• To see how long the cooking zone
operates: set the cooking zone with
. The indicator of the cooking zone
starts to flash quickly. The display
shows the time that the cooking zone
operates.
• To deactivate the CountUp Timer: set
the cooking zone with
or to deactivate the timer. The indi-
cator of the cooking zone goes out.
and touch
Minute Minder
You can use the timer as a Minute Minder while the cooking zones do not oper-
ate. Touch
er to set the time. When the time comes
to an end, the sound operates and
flashes.
•
To stop the sound: touch
. Touch or of the tim-
00
STOP+GO
The function sets all cooking zones
that operate to the lowest heat setting (
).
When
the heat setting.
The
function.
•
•
operates, you cannot change
function does not stop the timer
To activate this function touch
symbol
To deactivate this function touch
The heat setting that you set before
comes on.
comes on.
. The
.
LOCK
When the cooking zones operate, you can
lock the control panel, but not
vents an accidental change of the heat
setting.
First set the heat setting.
To start this function touch
bol
comes on for 4 seconds.
The Timer stays on.
To stop this function touch
setting that you set before comes on.
When you stop the appliance, you also
stop this function.
. It pre-
. The sym-
. The heat
THE CHILD SAFETY DEVICE
This function prevents an accidental operation of the appliance.
To activate the child safety device
•
Activate the appliance with
set the heat settings.
•
Touch
comes on.
•
Deactivate the appliance with
To deactivate the child safety device
•
Activate the appliance with
set the heat settings. Touch
seconds. The symbol
•
Deactivate the appliance with
To override the child safety device for
only one cooking time
•
Activate the appliance with
symbol
•
Touch
setting in 10 seconds. You can operate the appliance.
• When you deactivate the appliance
with
ates again.
for 4 seconds. The symbol
comes on.
for 4 seconds. Set the heat
, the child safety device oper-
. Do not
.
. Do not
for 4
comes on.
.
. The
OFFSOUND CONTROL
(DEACTIVATION AND
ACTIVATION OF THE
SOUNDS)
Deactivation of the sounds
Deactivate the appliance.
Touch
come on and go out. Touch
onds.
Touch
When this function operates, you can hear
the sounds only when:
•
• the Minute Minder comes down
• the Count Down Timer comes down
• you put something on the control pan-
for 3 seconds. The displays
for 3 sec-
comes on, the sound is on.
, comes on, the sound is off.
you touch
el.
Activation of the sounds
Deactivate the appliance.
Touch for 3 seconds. The displays
come on and go out. Touch
onds.
off. Touch
comes on, because the sound is
, comes on. The sound is
for 3 sec-
on.
ENGLISH
11
www.aeg.com
12
HELPFUL HINTS AND TIPS
INDUCTION COOKING ZONES
For induction cooking zones a strong
electro-magnetic field creates the heat in
the cookware very quickly.
COOKWARE FOR INDUCTION
COOKING ZONES
Use the induction cooking zones
with correct cookware.
Cookware material
• correct: cast iron, steel, enamelled
steel, stainless steel, the bottom made
of multi-layer (with correct mark from a
manufacturer).
• not correct: aluminium, copper, brass,
glass, ceramic, porcelain.
Cookware is correct for an induction
hob if …
• ... some water boils very quickly on a
zone set to the highest heat setting..
• ... a magnet pulls on to the bottom of
the cookware.
The bottom of the cookware
must be as thick and flat as possible.
USE OF THE COOKING
ZONES
IMPORTANT
Put the cookware on the cross which is on
the surface that you cook. Cover the cross
fully. The magnetic part of the bottom of
the cookware must be 125 mm minimum.
Induction cooking zones adapt to the dimension of the bottom of the cookware
automatically. You can cook with the large
cookware on two cooking zones at the
same time.
THE NOISES DURING
OPERATION
If you can hear
• crack noise: cookware is made of different materials (Sandwich construction).
• whistle sound: you use one or more
cooking zones with high power levels
and the cookware is made of different
materials (Sandwich construction).
• humming: you use high power levels.
• clicking: electric switching occurs.
• hissing, buzzing: the fan operates.
The noises are normal and do not refer
to appliance malfunction.
ENERGY SAVING
How to save energy
• If it is possible, always put the lids on
the cookware.
• Put cookware on a cooking zone before
you start it.
• Use the residual heat to keep the food
warm or to melt it.
The cooking zone efficiency
The cooking zone efficiency is related to
the diameter of the cookware . The cookware with a smaller diameter than the
minimum receives only a part of the power generated by the cooking zone. For the
minimum diameters see the Technical data chapter.
ÖKO TIMER (ECO TIMER)
To save energy, the heater of the
cooking zone deactivates before
the count down timer sounds. The
difference in the operation time
depends on the heat setting level
and the length of the cooking operation.
THE EXAMPLES OF COOKING
APPLICATIONS
The relation between the heat setting and
the cooking zone consumption of power
is not linear.
When you increase the heat setting it is
not proportional to the increase of the
cooking zone consumption of power.
It means that the cooking zone with the
medium heat setting uses less than a half
of its power.
He
Use to: Time Hints Nominal
The data in the table is for guidance only.
at
settin
g
Keep warm the food
you cooked
1
1 -3Hollandaise sauce,
as required Put a lid on a cook-
ware
5 - 25 min Mix from time to time 3 – 8 %
melt: butter, chocolate,
gelatine
1 -3Solidify: fluffy ome-
10 - 40 min Cook with a lid on 3 – 8 %
lettes, baked eggs
3 -5Simmer rice and milk-
based dishes, heating
up ready-cooked meals
25 - 50 min Add the minimum
twice as much liquid
as rice, mix milk
dishes part procedure through
5 -7Steam vegetables, fish,
meat
20 - 45 min Add some table-
spoons of liquid
7 -9Steam potatoes 20 - 60 min Use max. ¼ l water
for 750 g of potatoes
7 -9Cook larger quantities
of food, stews and
60 - 150 min Up to 3 l liquid plus
ingredients
soups
9 -12Gentle fry: escalope,
as necessa-ryTurn halfway through 25 – 45 %
veal cordon bleu, cutlets, rissoles, sausages,
liver, roux, eggs, pancakes, doughnuts
12 -13Heavy fry, hash browns,
5 - 15 min Turn halfway through 45 – 64 %
loin steaks, steaks
14 Boil water, cook pasta, sear meat (goulash, pot roast), deep-
fry chips
Boil large quantities of water. Power management is activated.
Information on acrylamides
Important! According to the newest
scientific knowledge, if you brown food
(specially the one which contains starch),
acrylamides can pose a health risk. Thus,
we recommend that you cook at the
lowest temperatures and do not brown
food too much.
ENGLISH
power consumption
3 %
8 – 13 %
13 – 18 %
18 – 25 %
18 – 25 %
100 %
13
www.aeg.com
14
CARE AND CLEANING
Clean the appliance after each use.
Always use cookware with clean bottom.
Scratches or dark stains on the
glass-ceramic cause no effect on
how the appliance operates.
To remove the dirt:
1.
– Remove immediately: melted
plastic, plastic foil, and food with
sugar. If not, the dirt can cause
damage to the appliance. Use a
special scraper for the glass . Put
the scraper on the glass surface at
an acute angle and move the blade
on the surface .
– Remove after the appliance is
sufficiently cool: limescale rings ,
water rings, fat stains, shiny metallic
discolorations. Use a special cleaning agent for glass ceramic or stainless steel.
2.
Clean the appliance with a moist
cloth and some detergent.
3.
At the end rub the appliance dry
with a clean cloth.
TROUBLESHOOTING
Problem Possible Remedy
You cannot activate the
appliance or operate it.
You touched 2 or more
The Stop+Go function
There is water or fat
An acoustic signal sounds
and the appliance deactivates.
An acoustic signal sounds
when the appliance is deactivated.
The appliance deactivates.
The residual heat indicator does not come on.
The Automatic Heat Up
function does not operate.
The highest heat setting
The heat setting changes
between two levels.
The sensor fields become
hot.
There is no signal when
you touch the panel sensor fields.
comes on
comes on
ENGLISH
Activate the appliance
again and set the heat
setting in less than 10
seconds.
Touch only one sensor
sensor fields at the same
field.
time.
Refer to the chapter “Op-
operates.
erating instructions”.
Clean the control panel.
stains on the control panel.
You put something on
one or more sensor fields.
You put something on
the sensor field
.
The cooking zone is not
hot because it operated
only for a short time.
Remove the object from
the sensor fields.
Remove the object from
the sensor field.
If the cooking zone oper-
ated sufficiently long to
be hot, speak to the serv-
ice centre.
The cooking zone is hot. Let the cooking zone be-
come sufficiently cool.
The highest heat setting
is set.
has the same power as
the Automatic Heat Up
function.
The Power management
is activated.
The cookware is too large
or you put it too near to
the controls.
The signals are deactivated.
The Automatic Switch Off
operates.
The Child Safety Device
or the Lock function oper-
Refer to “Power manage-
ment”.
Put large cookware on
the rear cooking zones if
necessary.
Activate the signals (refer
to “OffSound control”).
Deactivate the appliance
and activate it again.
Refer to the chapter “Op-
erating instructions”.
ates.
15
www.aeg.com
16
Problem Possible Remedy
comes on
No cookware is on the
cooking zone.
Put cookware on the
cooking zone.
Incorrect cookware. Use the correct cookware.
The diameter of the bot-
tom of the cookware is
Use cookware with cor-
rect dimensions.
too small for the cooking
zone.
The cookware do not
Cover the cross fully.
cover the cross.
and number comes
on.
There is an error in the
appliance.
Disconnect the appliance
from the electrical supply
for some time. Discon-
nect the fuse from the
electrical system of the
house. Connect it again.
comes on again,
If
speak to the service cen-
tre.
comes on
There is an error in the
appliance because a
cookware boils dry. The
overheating protection
for the cooking zones and
the Automatic Switch Off
operate.
Deactivate the appliance.
Remove the hot cook-
ware. After approximately
30 seconds, activate the
cooking zone again. If the
cookware was the prob-
lem, the error message
goes out of the display,
but the residual heat indi-
cator can stay. Let the
cookware become suffi-
ciently cool and refer to
“Cookware for the induc-
tion cooking zone” to see
if your cookware is com-
patible with the appli-
ance.
If you tried the above solutions and cannot repair the problem, speak to your
dealer or the customer service. Give the
data from the rating plate, three digit letter code for the glass ceramic (it is in the
corner of the glass surface) and an error
message that comes on.
Make sure, you operated the appliance
correctly. If not the servicing by a customer service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the customer service and conditions of guarantee are in the guarantee booklet.
INSTALLATION
ENGLISH
17
WARNING!
Refer to "Safety information"
chapter.
Before the installation
Before the installation of the appliance,
record the information below from the
rating plate. The rating plate is on the
bottom of the appliance casing.
• Model ...........................
• PNC .............................
• Serial number ....................
BUILT-IN APPLIANCES
• Only use the built-in appliances after
you assemble the appliance into cor-
ASSEMBLY
rect built-in units and work surfaces that
align to the standards.
CONNECTION CABLE
• Use the correct mains cable of type
H05BB-F Tmax 90°C (or higher) for a
single phase or two phase connection.
• Replace the damaged mains cable with
a special cable (type H05BB-F Tmax
90°C or higher). Speak to your local
Service Centre.
min.
min.
500mm
50mm
min.
50mm
R 5mm
490
min.
5mm
600mm
+1
mm
680
+1
mm
=
www.aeg.com
18
min.
25 mm
min.
20 mm
1)
The protection box accessory may not be available in some countries. Please contact your
local supplier.
min.
5 mm
TECHNICAL INFORMATION
Modell HK764403FB Prod.Nr. 949 595 225 00
Typ 58 GDD D4 AU 200 V 50-60 Hz
Induction 7.4 kW Made in Germany
Ser.Nr. .......... 7.4 kW
AEG
min.
38 mm
min.
5 mm
If you use a protection box (an additional
accessory
mm and protective floor directly below
the appliance are not necessary.
You can not use the protection box if you
install the appliance above an oven.
1)
), the front airflow space of 5
Cooking zones power
Cooking zone Nominal Pow-
er (Max heat
setting) [W]
Power Function activated
[W]
Power function maximum duration
Minimum
cookware diameter [mm]
[min]
Right rear 2300 W 3200 W 10 125
Right front 2300 W 3200 W 10 125
Left rear 2300 W 3200 W 10 125
Left front 2300 W 3200 W 10 125
The power of the cooking zones can be
different in some small range from the data in the table. It changes with the material and dimensions of the cookware.
ENGLISH
IE GREAT BRITAIN & IRELAND - GUARANTEE/CUSTOMER
GB
SERVICE
out an engineer, please ensure you have
Standard guarantee conditions: We,
Electrolux, undertake that if within 12
months of the date of the purchase this
Electrolux appliance or any part thereof is
proved to be defective by reason only of
faulty workmanship or materials, we will,
at our option repair or replace the same
FREE OF CHARGE for labour, materials or
carriage on condition that:
• Appliance has been correctly installed
and used only on the electricity supply
stated on the rating plate.
• Appliance has been used for normal
domestic purposes only, in accordance
with manufacturer's instructions.
• Appliance hasn't been serviced, maintained, repaired, taken apart or tampered with by person not authorised by
us.
• Electrolux Service Force Centre must
undertake all service work under this
guarantee
• Any appliance or defective part replaced shall become the Company's
property.
• This guarantee is in addition to your
statutory and other legal rights.
read the details under the heading "What
to do if...". When you contact the Service
Force Centre you will need to give the following details: Your name, address and
postcode, your telephone number, clear
concise details of the fault, model and serial number of the appliance (found on
the rating plate), the purchase date.
Please note a valid purchase receipt or
guarantee documentation is required for
in guarantee service calls.
Customer Care.Please contact our Customer Care Department: Electrolux Major
Appliances, Addington Way, Luton, Bedfordshire, LU4 9QQ or visit our website at
www.electrolux.co.uk
Customer Care
Depart-
Tel: (Calls may be recorded for training purposes)
ment,
Electrolux 08445 613 613
AEG-
08445 611 611
Electrolux
Zanussi-
08445 612 612
Electrolux
19
Exclusions
• Damage, calls resulting from transport,
improper use, neglect, light bulbs, removable parts of glass, plastic.
• Costs for calls to put right appliance
which is improperly installed, calls to
appliances outside United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer
that are not marketed by Electrolux
Service and Spare Parts.Please contact
your local Service Force Centre: 08445
616 616(Call will be routed to Service
Force Centre covering your postcode
area). For address of local Service Force
Centre and further information, please visit: www.serviceforce.co.uk Before calling
For Customer Service in The
Republic of Ireland please
contact us at the address
below:
Electrolux Group (Irl) Ltd, Long Mile Road,
Dublin 12, Republic of Ireland
Tel: +353 (0)1 4090751, Email: service.eid@electrolux.ie
www.aeg.com/shop 892951922-B-502011
Loading...