AEG Eclipse 10 User Manual [nl]
DECT
PHONE
ECLIPSE 10/15
USER GUIDE
UK
V1
2
8
4
15
10
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13 12
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P1 P3 P4
P5
P2
UK
1. BECAUSE WE CARE
Thank you for purchasing this product. This product has been designed and assembled with utmost care
for you and the environment. This is why we supply this product with a quick installation guide to reduce
the number of paper (pages) and therefor save trees to be cut for making this paper. A full and detailed
user guide with all the features descripted can be found on our website www.aegtelephones.eu. Please
download the full user guide in case you want to make use of all the advanced features of your product. To
save the environment we ask you not to print this full user guide. Thank you for supporting us to protect
our environment.
2. IMPORTANT SAFETY INSTRUCTIONS
Please follow these safety instructions when using your telephone equipment to reduce risk of fire, electric
shock and injury:
tRead and understand all the instructions.
tFollow all warnings and instructions marked on the product.
tUnplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
tKeep this product away from hot, humid conditions or strong sunlight, and don’t let it get wet or use it
near water (for example, near a bath tub, kitchen sink, and swimming pool).
tDo not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
tUnplug this product from the wall outlet under the following conditions:
>When the power supply cord or plug is damaged.
>If the product fails to operate normally despite following the operating instructions.
>If the product has been dropped and the cabinet has been damaged.
>If the product exhibits a distinct change in performance.
tNEVER use your phone outdoors during a thunderstorm. Unplug the base from the telephone line and
the mains socket when there are storms in your area. Damage caused by lightning is not covered by the
guarantee.
tDo not use the telephone to report a gas leak in the vicinity of the leak.
tUse only the supplied NiMH (Nickel Metal Hydride) batteries that came with your phone or an authorized
replacement recommended by the manufacturer. There is a risk of explosion if you replace the battery
with an incorrect battery type. The use of other battery types or non-rechargeable batteries/primary
cells can be dangerous. They may cause interference and/or damage to the unit or surroundings. The
manufacturer will not be held liable for damage arising from such non-compliance.
tDo not use third party charging pods. Damage may be caused to the batteries.
tPlease ensure that the batteries are inserted in the correct polarity.
tDispose of batteries safely. Do not burn, immerse them in water, disassemble, or puncture the batteries.
3. INTENDED USE
This telephone is intended to be connected to a public analogue telephone network or to an analogue
extension of a compatible PBX system.
4. PACKAGE CONTENT
The package contains the following items:
t1 Eclipse Handset
t1 Base Station
t1 Mains Power Adapter
t1 Telephone Line Cord
t2 AAA NiMH Rechargeable Batteries
t1 Back Cover for the Eclipse Handset
t1 Back Cover Unlock Tool
t1 User Guide
5. HANDSET & BASE CONNECTION
tWhen purchased, all handsets are already registered to the base unit and should link to it when they are
all powered up.
tTo use your cordless handset and base unit together, you must be able to establish a radio link between
them. The signal between the handset and the base unit is in accordance with the normal standards for a
DECT phone: Maximum range up to 300 metres outdoors or 50 metres indoors. Be aware that:
>Large metal objects, such as refrigerators, mirrors or filing cabinets, between the handset and the base
unit may block the radio signal.
>Solid structures, such as walls, may reduce the signal strength.
>Electrical equipment may cause interference and/or affect the range.
tDo not place the base unit close to another telephone, TV or audio equipment - it may cause interference.
tPutting the base unit as high as possible ensures the best signal.
tIf the sound in the earpiece becomes faint or distorted during a call, you may be going out of range of the
base unit. Move nearer to the base unit within 20 seconds; otherwise the line may be cut off.
UK
6. INSTALLING YOUR PHONE
6.1 Connecting the Base Station (See P4)
tPlug the mains power cable (15) and telephone line cord (16) into the base station.
tPlug the power adapter into a 100 - 240Vac, 50 - 60Hz mains power socket and the telephone line cord
into a telephone line socket.
Warning: Always use the cables provided in the box. Use only the supplied adaptor. Using other power
adapter may damage the unit.
Note: Place the base unit within easy reach of the mains power socket. Never try to lengthen the mains
power cable. The base station needs mains power for normal operation and the cordless handsets will
not work without it.
6.2 Installing and Charging the Rechargeable Batteries
tInsert the 2 supplied batteries into the battery compartment, observing the correct polarity (see markings
inside battery compartment).
Warning: Use only the supplied NiMH rechargeable batteries.
tPlace the back cover over the back of the handset and press down until it clicks into place.
tPlace the handset on the base and charge for 15 hours before using the handset for the first time.
>The handset will give a double beep when it is properly placed on the base and the battery charging
indicator on the base lights up to indicate charging.
Note: The handset may become warm when the batteries are being charged or during prolonged periods
of use. This is normal and does not indicate a fault.
CAUTION
Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions.
6.3 Removing the back cover of the Eclipse Handset (See P5)
Insert the supplied key into the groove as indicated in the illustration and twist it clockwise to release the
back cover.
7. GETTING TO KNOW YOUR PHONE
7.1 Overview of the Handset and Base Station
# Icon Meaning
1
In standby mode, press to enter the Main Menu list.
Press to select an item, or to save an entry or setting.
2
In menu mode, press to scroll up.
During a call or message playback, press to increase the volume.
In standby mode, press to access the call log (CID).
3
In standby mode, press to make or answer a call.
During a call, press to send a Flash signal for network services.
4
In standby mode, press to make or answer a call in speakerphone mode.
During a call, press to switch between speakerphone and earpiece.
5
Press and hold to switch the key lock on or off
6
In standby mode, press to access the redial list.
7
Press to cancel an action.
During pre-dialling, press to delete the last digit entered.
During a call, press to mute the microphone and press again to resume
conversation.
8
In menu mode, press to scroll down.
During a call, or message playback, press to decrease the volume.
In standby mode, press to access the phonebook list.
9
During a call, press to hang up.
During programming, press to cancel and exit without making changes.
In standby mode, press and hold to power the handset on/off.
10
Press and hold to turn the handset ringer off.
Press and hold to add a dialling pause when dialling or entering numbers into
the phonebook.
11
In standby mode or during a call, press to initiate an intercom call or transfer
a call.
UK
7.2 Display Icons and Symbols on the handset (See P2)
Icon Meaning
Displays when the battery is fully charged.
Internal segments cycle while charging.
Displays when the line is in use.
Flashes when there is an incoming call.
Flashes when you have a new voicemail message. (This is a network service)
Displays when you have new missed calls, or the call log is being viewed.*
Displays when the phonebook is accessed.
Displays when the alarm is set.
Displays when handset ringer is turned off.
Displays when the handset is registered and within range of the base station.
Blinks when the handset is out of range or is searching for a base.
Displays when the answering machine is on.
Flashes slowly when there are new answering machine message(s) or when the answering
machine memory is full.
Tur ns on w hen c onfi rm ati on of s elec ti on or pro gr amm in g i s ava il abl e.
Tur ns on d uri ng ph on ebo ok ed it ing mo de to de le te th e l as t d ig it.
Tur ns on d uri ng me nu mo de wh en you c an re tu rn t o t he pre vi ous st ate o r p re vi ou s step .
Tur ns on w hen t he sc re en di spl ay is o n.
*You must subscribe to Voicemail service or Caller ID from your network providers for this feature to work.
You m ay ne ed to pa y a s ub scr ip tion f ee.
7.3 Base Unit (See P3)
# Icon Meaning
12
Lights up in Green when the answering machine is on. Flashes if there are new messages.
Flashes rapidly if the answering machine memory is full.
13
Lights up in Red when a handset is on the base to indicate it is charging.
14
Press to find/page all registered handsets. Press the button again, or any key on the handset
to turn off the page signal. Press and hold to start registration process.
7.4 Menu Map and Menu
tFrom the home screen of the handset, press
to access “ANS. SYSTEM“, the first option in the
main menu list.
tPress
or to go to other options in the menu list.
tPress
to enter a sub-menu or function.
tPress
to go back to the previous level.
tPress
to cancel the current operation and return to the home screen.
Note: If you do not press any key on the handset for 15 seconds, the display will automatically return to
the home screen.
ANS. SYSTEM PHONEBOOK CLOCK&ALARM HANDSET OPTS SETTINGS
PLAY NEW ENTRY DATE & TIME HANDSET NAME CHANGE PIN
DELETE ALL VIEW ENTRIES SET FORMAT RINGER&TONES REGISTRATION
ANS. ON/OFF EDIT ENTRY TIME FORMAT RING VOLUME DEREGISTER
ANNOUNCEMENT DELETE DATE FORMAT RING TONE RESET
ANSWER MODE DELETE ALL ALARM KEY TONE RECALL TIME
ANS. SETTING DIRECT MEM. ALARM MELODY LANGUAGE
RING DELAY AUTO HANG-UP
REMOTE ACC.
LANGUAGE
UK
7.5 Text and Number Entry
You can select different characters by using repeated presses of the alphanumeric keypad. This will be
helpful when storing a name in the phonebook or renaming your handset. The characters are printed on
the keys.
For example, to enter the name Tom :
T Press 8 once
O Press 6 three times
M Press 6 once
In editing mode, a cursor is displayed to indicate the current text entry position.
It is positioned at the right of the last character entered.
Writing Tips:
tOnce a character is selected, the cursor will move to the next position after a short pause.
tPress
to delete the last letter or number.
Key 1st press 2nd press 3rd press 4th press 5th press 6th press
1 Space 1 _ < > *
2 ABC2
3 DE F 3
4 GHI 4
5 JKL5
6 MNO6
7 PQRS7
8 TUV8?
9 WX Y Z 9
0 0- / Space#+
* *
# #
8. USING YOUR PHONE
8.1 Make a Call
8.1.1 Pre-dialling
tEnter the phone number (maximum 24 digits). If you make a mistake, press
to delete the last
entered number.
tPress
to dial the phone number.
8.1.2 Direct Dialling
tPress
on your Handset.
tDial the number.
8.1.3 Call from the Redial List
tPress
in standby mode.
>The last number dialled is displayed.
tPress
to select the desired entry in the redial list and then press to dial out the selected redial
number.
8.1.4 Call from the Call Log
tPress
in standby mode.
tPress
to select the desired entry in the call log and then press to dial out the selected call log
number.
Note: You need to subscribe to Caller Line Identification service to be able to see the caller’s number or
name in the call log.
8.1.5 Call from the Phonebook
tPress
in standby mode.
tPress
to select the desired entry in the phonebook and then press to dial out the selected
phonebook number.
8.2 Answer and End a Call
tWhen the phone rings, press
on your handset.
tTo en d a c o n v er s a t io n , pr e s s
on your handset.
Warning: When the handset is ringing, please do not hold it too close to your ear as the volume of the
ringing tone may damage your hearing.
Note: You can simply place the handset back on its base station to end the call, provided you have not
deactivated the Auto hang-up feature.
8.3 Handset Speakerphone
During a call, you can press
to alternate between hands-free speakerphone and handset earpiece.
UK
8.4 Adjust Earpiece Volume
There are 5 levels of earpiece volume on your Handset.
tDuring a call, press
to select from “VOLUME 1” to “VOLUME 5”.
>The current setting is shown.
>When you end the call, the setting will remain at the last selected level.
8.5 Adjust Speaker Volume
There are 5 levels of speaker volume.
tDuring a handsfree call, press
to select from “VOLUME 1” to “VOLUME 5”.
>The current setting is shown.
>When you end the call, the setting will remain at the last selected level.
8.6 Mute/Unmute the Microphone
tWhen the microphone is muted, the handset displays “MUTE ON” and your caller cannot hear you.
tDuring a call, press
to turn on/off the microphone.
8.7 Paging
The paging feature enables you to locate a missing handset if the handset is in range and contains
charged batteries.
tPress the
key under the base unit.
>All the registered handsets that are in range will start to ring.
You c an st op th e p ag ing b y p re ss ing a ny ke y o n a h an dset o r t he
key under the base unit again.
8.8 Switching the Handset On/Off
Press and hold
on your Handset for more than 2 seconds to switch the handset on or off in standby
mode.
>When first turned on, the display shows “SEARCHING…” until the handset finds the base.
Note: You can switch the handset off to save battery life, if the handset is not on the base.
IMPORTANT:
When the handset is “OFF”, it cannot be used for making calls including emergency calls. It will not ring
when there is an incoming call.
To a n sw er a c a ll , y o u w i l l n e e d t o s w it c h i t b a c k o n a n d i t m a y ta ke s o me t i me f o r t h e h a n ds et t o r e establish a radio link with the base unit.
8.9 To Lock/Unlock the Keypad
You c an lo ck th e k ey pad t o a vo id m ak ing c all s or pr es sin g the k eys a cci de nta ll y.
tIn standby mode, press and hold
for 2 seconds to lock the keypad.
>The handset displays “KEYS LOCKED”.
tTo tu rn th e k ey p a d l o c k o f f , pr es s a nd h o ld
again.
Note: Incoming calls can still be answered even if the keypad is locked.
8.10 Make an Internal Call (Multi - handset models only)
The system allows an intercom call between any two handsets registered to the same base. It also allows
you to transfer external calls from one handset to another and set up a 3-way conference with two handsets
and an external call.
8.11 Initiate an Intercom Call
tIn standby mode, press
.
>Intercom is established immediately if there are only 2 registered handsets.
>If there are more than 2 registered handsets, the handset numbers which are available for intercom
will be displayed.
tPress the handset number you wish to call or press * to call all handsets.
tPress
on a called handset to answer the internal call, where both internal callers can talk.
tTo en d t he i n te r c om c a ll , p re s s
on either handset.
Note:
tYo u can c ance l the i nte rc om c al l be fo re i t is an swe re d by pr essi ng
or on the originating handset.
tIf there is no answer from the called handset within one minute, the paging will be cancelled automatically.
tIf no other handset is registered to the base, 4 beeps will be heard and it will return to standby mode.
8.12 Answer an External Call during an Intercom Call
You will hear an alert tone when you receive an incoming external call during an intercom call and you can
choose from the following options:
tPress
to cancel the intercom call and let the handsets receive normal incoming ringing.
tPress
to answer the incoming call and end the intercom call.
tPress
to answer the incoming call and put the intercom call on hold.
tWhen the incoming external call is connected and the intercom call is on hold, press and hold
to start
a three-party conference call with both the incoming and the intercom parties.
tWhen the handset is connected to an external call, you can press
to enter into a three-party conference
call directly.
8.13 Initiate an Intercom during a Call
You can intercom with another system handset during a call, or invite another system handset to join in a
conference call with you and the external caller.
tDuring the call, press
to put the external call on hold.
>Intercom is established immediately if there are only 2 registered handsets.
>If there are more than 2 registered handsets, the handset numbers which are available for intercom
will be displayed.
tPress the handset number you wish to call or press
to call all handsets.
Note: If there is no answer from the called handset, or you wish to cancel the intercom call before it is
answered, press to return to the external call.
tPress
on the called handset to answer the internal call, where both internal callers can talk.
tWhen the intercom call is connected, you can choose from the following options on the originating
handset:
>Press and hold
for 2 seconds to connect both handsets to the call in conference mode.
>Press
on either handset to terminate the intercom on that handset, and leave the external call
connected to the other handset.
UK
8.14 Transfer an External Call to another Handset
tDuring the call, press
to put the external call on hold.
>Intercom is established immediately if there are only 2 registered handsets.
>If there are more than 2 registered handsets, the handset numbers which are available for intercom
will be displayed.
tPress the handset number you wish to call or press
to call all handsets.
Note: If there is no answer from the called handset, or you wish to cancel the intercom call before it is
answered, press
to return to the external call.
tPress
on the called handset to answer the internal call, where both internal callers can talk.
tPress
on the originating handset to transfer the external call to the called handset.
>The external call is transferred.
9. DIRECT ACCESS MEMORY
In addition to the phonebook memory, there are 2 direct access memories (Keys 1 & 2) on the handset. A
long press on the keys in standby mode will automatically dial the stored phone number.
9.1 Add Direct Access Memory
tFrom the home screen, press
.
tPress
to “PHONEBOOK” and then press to select.
tPress
to “DIRECT MEM.” and then press to select.
tPress
to “KEY 1” or “KEY 2” and then press to select.
>The stored name is displayed, or “NO NUMBER” if it is empty.
tPress
to enter the “DIRECT MEM.” menu to add/edit the name or number.
tPress
again to select “EDIT NUMBER”.
>The display shows the currently stored name or just “ENTER NAME” if it is empty.
tEdit or enter the name of your contact and press
.
If you make a mistake, press
to delete the last character entered.
>The display shows the currently stored number or just “ENTER NUMBER” if it is empty.
tEdit or enter the number of your contact and press
.
If you make a mistake, press
to delete the last digit entered.
>A confirmation tone is played.
tPress
to return to standby mode.
9.2 Delete Direct Access Memory
tFrom the home screen, press
.
tPress
to “PHONEBOOK” and then press to select.
tPress
to “DIRECT MEM.” and then press to select.
tPress
to “KEY 1” or “KEY 2” and then press to select.
>“NO NUMBER” is displayed if it is empty. Otherwise, the stored name is displayed.
tPress
to enter the menu options.
tPress
to “DELETE” and then press to select.
>“CONFIRM?” is displayed.
tPress
again to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
10. PHONEBOOK
The unit can store up to 200 phonebook entries. Each phonebook entry can have a maximum of 24 digits
for the phone number and 12 characters for the name.
10.1 Store a Contact in the Phonebook
tFrom the home screen, press
.
tPress
to “PHONEBOOK” and then press to select.
tPress
to select “NEW ENTRY”.
>The screen displays “ENTER NAME”.
tEnter the name of the contact (maximum 12 characters) using the keypad.
tIf you make a mistake, press
to delete the last character entered.
tPress
to confirm the name entry.
>The screen displays “ENTER NUMBER”.
tEnter the number of the contact (maximum 24 digits) using the keypad.
tIf you make a mistake, press
to delete the last digit entered.
tPress
to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
Note: You cannot store a new phonebook entry when the memory is full. In this case, you have to delete
existing entries to make space for new ones.
10.2 Access the Phonebook
tFrom the home screen, press
to open the phonebook list.
tAlternatively, from the home screen, you can press
, then to “PHONEBOOK”, then press
and to “VIEW ENTRIES”, then press to open the phonebook list.
>The phonebook entries are listed in alphabetical order.
tPress
to scroll through the list of entries.
tPress
P
to view the details of the selected entry.
tPress
to return to standby mode.
Note: Instead of pressing
to browse the phonebook entries, you can press the numeric key
corresponding to the first letter of the entry you wish to locate.
For example, pressing 2 will show the first entry starting with A. Pressing 2 again will show the first entry
starting with B, and so on..., and then press
to find the entry you want.
10.3 Modify a Phonebook Entry
tFrom the home screen, press
to open the phonebook list.
tPress
to select the entry you want to modify.
tPress
to open the phonebook menu options.
tPress
to “EDIT ENTRY” and then press to select.
>The current name is displayed.
tEdit the name using the keypad, using
to delete characters.
tPress
to confirm.
tEdit the number and then press
to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
UK
10.4 Delete a Phonebook Entry
tFrom the home screen, press
to open the phonebook list.
tPress
to select the entry you want to delete.
tPress
to open the phonebook menu options.
tPress
to “DELETE” and then press to select.
>“CONFIRM?” is displayed.
tPress
again to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
10.5 Delete All Entries from the Phonebook List
tFrom the home screen, press
to open the phonebook list.
tPress
to open the phonebook menu options.
tPress
to “DELETE ALL” and then press to select.
>“CONFIRM?” is displayed.
tPress
again to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
11. CALLER DISPLAY (NETWORK DEPENDENT)
If you have subscribed to the Calling Line Identification (CLI) service with your network service provider,
the phone number of your caller will appear on the handset display when there is an incoming call and
then stored in your Call Log.
If the caller’s number is stored in your phonebook along with a name, the name will appear on the handset
display when the call is received and in the Call Log.
Note: If the call is from someone whose number is unavailable (e.g. an international call or from a private
exchange), the handset will display “UNAVAILABLE” when yo u re ce iv e t he ca ll and in th e Call Log aft er wa rd s.
If the call is from someone whose number is withheld, the handset will display “WITHHELD” when you
receive the call and in the Call Log afterwards.
If you have not subscribed to the Caller Line Identification service, the handset will display “UNKNOWN”
when you receive the call and it will not be saved in the Call Log.
Information about incoming calls varies by country and network operators.
11.1 Call Log
The Call Log stores the last 20 external calls whether or not you have answered the call.
Only the most recent call is saved if there are repeat calls from the same number.
When the Call Log is full, the next new call will replace the oldest entry.
11.1.1 Access the Call Log
tFrom the home screen, press
.
tPress
to browse through the call list.
>The calls are displayed in chronological order with the most recent call at the top of the list.
11.1.2 Save a Call Log Entry into the Phonebook
tFrom the home screen, press .
tPress
to select an entry and then press .
tPress M again to select “SAVE NUMBER”.
tEnter the name of the contact (maximum 12 characters) and then press
to save.
tEdit the number (if necessary) and then press
to save the entry.
>A confirmation tone is played.
tPress
to return to standby mode.
11.1.3 Delete a Call Log Entry
tFrom the home screen, press
.
tPress
to select an entry and then press .
tPress
to “DELETE” and then press to select.
>“CONFIRM?” is displayed.
tPress
again to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
11.2 Delete All Entries in the Call Log
tFrom the home screen, press
.
tPress
.
tPress +/- to “DELETE ALL” and then press
to select.
>“CONFIRM?” is displayed.
tPress
again to confirm.
>A confirmation tone is played.
11.3 Redial List
The redial list stores the last 10 numbers dialled. A maximum of 24 digits can be displayed for each entry.
11.3.1 Access the Redial List
tFrom the home screen, press
.
tPress
on to browse the redial list.
>The last dialled number will appear first in the redial list.
>If the number has more than 14 digits press
P
to see other digits.
11.3.2 Save a Redial Number into the Phonebook
tFrom the home screen, press
.
tPress
to select an entry and press .
tPress
again to select “SAVE NUMBER”.
tEnter the name of the contact (maximum 12 characters) and then press
.
tEdit the number (if necessary) and then press
to save.
>A confirmation tone is played.
tPress
to return to standby mode.
UK
11.3.3 Edit a Redial Number
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3UHVV
WRVHOHFWDQHQWU\DQGWKHQSUHVV .
3UHVV
WR“EDIT ENTRY”DQGWKHQSUHVV WRVHOHFW
(GLWWKHQXPEHUDQGSUHVV
WRFRQÀUP
>A confirmation tone is played.
3UHVV
WRUHWXUQWRVWDQGE\PRGH
11.3.4 Delete a Redial Number
tFrom the home screen, press
.
tPress
to select an entry and then press .
tPress
to “DELETE” and then press to select.
>“CONFIRM?” is displayed.
tPress
again to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
11.3.5 Delete All Entries from the Redial List
tFrom the home screen, press
.
tPress
.
tPress
to “DELETE ALL” and then press to select.
>“CONFIRM?” is displayed.
tPress
again to confirm.
>A confirmation tone played.
12. CLOCK AND ALARM SETTINGS
12.1 Date and Time Settings
If you have subscribed to the Calling Line Identification service, the time and date settings will be
automatically updated by the network when you receive an incoming call, but you may still need to set
the correct year.
You c an al so se t t he da te an d time m anu al ly.
tFrom the home screen, press
.
tPress
to “CLOCK&ALARM“ and the press to select.
tPress
again to select “DATE & TIME”.
>The last stored date is displayed, with the third digit of the year flashing.
tEnter the current date and press
to confirm.
>Enter 03 May 2012 as [1], [2], [0], [5], [0], [3].
>If you make a mistake, press
to delete the last digit entered.
tEnter the current time and press
to confirm. The default time format is 24 HOURS. (To change time
format, see Change the Date Format on page 51.)
>For 24-hour format, enter 1:30pm as [1], [3], [3], [0].
>For 12-hour format, enter the time and then press + to select am , or press- to select pm.
>If you make a mistake, press
to delete the last digit entered.
>A confirmation tone is played.
tPress
to return to standby mode.
12.1.1 Change the Time Format
The time can be displayed either as 12-hour or 24-hour. The default setting is 24 HOURS.
tFrom the home screen, press
.
tPress
to “CLOCK&ALARM“ and then press to select.
tPress
to “SET FORMAT” and then press to select.
tPress
again to select TIME FORMAT.
>The current setting is displayed.
tPress
to select 12 HOURS or 24 HOURS and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
12.1.2 Change the Date Format
The date can be displayed either as Month/Day or Day/Month. The default setting is DD/MM.
tFrom the home screen, press
.
tPress
to “CLOCK&ALARM“ and then press to select.
tPress
to “SET FORMAT” and then press to select.
tPress
to “DATE FORMAT” and then press to select.
>The current setting is displayed.
tPress
to select “DD/MM” or “MM/DD” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
12.2 Alarm Settings
An alarm can be set on a handset, to sound at a set time only once or repeated each day.
When an alarm is set, the alarm icon is shown on the handset display.
When the alarm time is reached, the handset will flash ”-ALARM-” on the display and sound an alarm for 1
minute, at the same volume setting as the handset ringer. If the ringer is off, it will ring at volume setting 1.
When the alarm rings, you can press any key on the handset to stop the ringing, even if the keylock is
activated.
tFrom the home screen, press
.
tPress
to “CLOCK&ALARM“ and then press to select.
tPress
to “ALARM” and then press to select.
tPress
to an alarm option.
>OFF: Turn alarm off
>ONCE: The alarm sounds once at the set time.
>DAILY: The alarm sounds daily at the set time.
tPress
to select the option.
tIf “ONCE” or “DAILY” is selected, enter the desired hour and minute.
tPress + to select am, or press- to select pm if the time is in 12-hour format.
tPress
to confirm the alarm setting.
>A confirmation tone is played.
tPress
to return to standby mode.
UK
12.2.1 Set the Alarm Tone
You c an se lec t from 3 al ar m m el odi es .
tFrom the home screen, press
.
tPress
to “CLOCK&ALARM“ and then press to select.
tPress
to “ALARM MELODY” and then press to select.
tPress
to select the desired alarm tone (each tone will sound as it is selected) and then press
to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
13. SETTINGS
Your phone comes with a selection of settings that you can change to personalise your phone to the way
you like it to work.
13.1 Set the Ring Volume
You c an se t t he ha nd set r ing er vol um e f ro m Le ve l 1 t o Le ve l 4 o r t ur n t he ri ng er of f.
tFrom the home screen, press
.
tPress
to “HANDSET OPTS” and then press to select.
tPress
to “RINGER&TONES” and then press to select.
tPress
again to select “RING VOLUME”.
tPress
to select the desired setting (each volume level will play as it is selected) and then press
to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
Note: Press and hold
to switch the ringer on and off when the handset is in standby mode. The
ringer off icon displays on the screen when ringer off feature is activated.
13.2 Set the Ring Tone
You c an se lec t from 1 0 r in ger m elo di es f or bo th in te rna l and e xte rn al ca lls .
tFrom the home screen, press
.
tPress
to “HANDSET OPTS” and then press to select.
tPress
to “RINGER&TONES” and then press to select.
tPress
to “RING TONE” and then press to select.
tPress
to select the desired ringer melody from 1 to 10 (each melody will play as it is selected) and
then press
to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
13.3 Set the Key Tone
The handset emits a tone with each key press. You can choose to turn this tone on or off. The default
setting is ”ON”.
tFrom the home screen, press
.
tPress
to “HANDSET OPTS” and then press to select.
tPress
to “RINGER&TONES” and then press to select.
tPress
to “KEY TONE” and then press to select.
tPress
to select “ON” or “OFF” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
13.4 Rename the Handset
You c an pe rso na lis e you r han ds et b y cha ng ing t he na me sh own o n t he ha nd set i n s ta ndby m ode .
tFrom the home screen, press
.
tPress
to “HANDSET OPTS” and then press .
tPress
to select “HANDSET NAME”.
tThe current handset name is displayed.
tPress
to delete the letters one by one and enter the new name (maximum 10 characters).
tPress
to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
13.5 Set the Display Language
You c an ch ang e the d isp la y l an guag e on yo ur ha nds et .
tFrom the home screen, press
.
tPress
to “HANDSET OPTS” and then press to select.
tPress
to “LANGUAGE” and then press to select.
tPress
to select your preferred language and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
Note: Once the display language is set, the handset will switch to display in the selected language
immediately.
13.6 Set Auto Hang-up
This function enables you to end a call automatically by simply placing the handset back on the base unit
(main Eclipse handset) or charging pod (additional handsets). By default, the Auto Hang-up feature is ON,
but it can be turned off.
tFrom the home screen, press
.
tPress
to “HANDSET OPTS” and then press to select.
tPress
to „AUTO HANG-UP“ and then press to select.
tPress
to select “ON” or “OFF” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
UK
13.7 Handset Registration
IMPORTANT: When you purchase your unit, all handsets are already registered to your base, so you do
not need to register them.
Handset registration is only necessary when you buy extra handsets or if a handset has become faulty.
You can register up to four handsets to one base station, with each handset’s number (1 to 4) shown on
its display.
Note: Each handset can only be registered to one base.
You need to enter the Master PIN before you can register or deregister handsets. The default Master PIN
is 0000.
13.8 Register Additional Handsets
tPress and hold the
key under the base unit for approximately 5 seconds.
>The message indicator on the base will flash for up to 1 minute, while it is in registration mode.
tOn the handset, press
.
tPress
to “SETTINGS” and then press to select.
tPress
to “REGISTRATION” and then press to select.
tEnter the Master PIN and then press
to confirm.
Note: After entering the Master PIN,
>WAITING flashes on the screen.
>A confirmation tone is played to indicate successful registration, and the handset returns to standby
mode, with its handset number displayed.
>If no base is found with the entered PIN, error tones are played to indicate failed registration and
“PLS REG H/S” is displayed on the screen. You will need to repeat from step 1 above.
>During steps 2-5, if no key is pressed on the handset within 10 seconds, the registration procedure will
be aborted. If this happens, repeat from step 1 above.
13.9 Deregister your Handset
You can deregister the handset you are using, or any other handset registered to the same base. The
default Master PIN is 0000.
tFrom the home screen, press
.
tPress
to “SETTINGS” and then press to select.
tPress
to ”DEREGISTER” and then press to select.
tEnter the Master PIN and then press
to confirm.
tPress
to select the handset number you want to deregister and then press to confirm, or
press
to cancel the deregistration procedure.
Note: After confirming the handset you want to remove:
>A confirmation tone is played to indicate successful deregistration.
>“PLS REG H/S” is displayed on the home screen of the unregistered handset.
>If no handset key is pressed within 10 seconds, the procedure will abort and the handset returns to
standby mode.
13.10 Change the Master PIN
The Master PIN is used for registration/deregistration of handsets and for accessing the answering machine
remotely. The default Master PIN number is 0000. The maximum length of the Master PIN is 8 digits.
Note: If you forget your PIN code, you can reset it to its default 0000 using a handset Reset.
tFrom the home screen, press
.
tPress
to “SETTINGS” and then press to select.
tPress
to select “CHANGE PIN”.
tEnter the current Master PIN and then press
to confirm.
>The PIN will be shown as asterisks (*) on the screen as you enter them.
tEnter the new PIN and then press
to confirm.
>A confirmation tone is played.
tPress
to return to the home screen.
13.11 Set the First Ring (for Additional Handsets Only)
If you have subscribed to Caller Line Identification service and do not wish to hear the phone ring before
the caller identification is displayed, you can set the “FIRST RING” to “OFF”.
tFrom the home screen of your additional handset, press
.
tPress
to “ADVANCED SET” and then press to select.
tPress
to “FIRST RING” and then press to select.
tPress
to select “ON” or “OFF” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
13.12 Change the Recall Time
You m ay ne ed t o p re ss
to send a Flash signal (also called Recall or Timed Break Recall) if you are
connected to a PBX or using certain network services. You should normally leave the Recall Time at its
default setting, Short (100ms). However, it can be changed to Medium (270ms) or Long (600ms) if your
telephone is connected to a PBX that requires a different recall time.
tFrom the home screen, press
.
tPress
to “SETTINGS” and then press to select.
tPress
to “RECALL TIME” and then press to select.
tPress
to select “SHORT”, “MEDIUM” or “LONG” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
13.13 Reset the Unit
You c an re se t y ou r p ho ne to it s def au lt se tti ng s w it h th is fe at ure.
Note: Upon reset, all your personal settings, call log and redial list entries will be deleted and the phone will
return to its default settings, including the Master PIN. However, your phonebook will remain unchanged
after reset and any recorded messages will remain unchanged, while all other settings will be reset.
tFrom the home screen, press
.
tPress
to “SETTINGS” and then press to select.
tPress
to select “RESET” and then press to select.
tPress
again to confirm.
>A confirmation tone is played and the unit is reset to its default settings.
UK
14. ANSWERING MACHINE
Your phone includes a telephone answering machine that records unanswered calls when it is on.
The answering machine can store up to 59 messages within the maximum recording time of approximately
30 minutes and each message can be up to 3 minutes long.
When the answering machine is on, calls are answered after the set “RING DELAY”.
If you have selected “RECORD MSGS” then the caller can leave you a message after hearing your
announcement.
If you have selected “ANSWER ONLY” mode, the caller can only listen to your announcement but cannot
leave you a message. If the answering machine memory is full, the answering machine LED on the base
flashes rapidly, the answering machine icon on the handset flashes slowly and the “ANSWER ONLY”
announcement will be played to new callers. You will have to delete some messages before any new ones
can be recorded.
14.1 Turning the Answering Machine On/Off
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM”.
tPress
to “ANS. ON/OFF” and then press to select.
tPress
to select “ON” or “OFF” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
Note: If the answering machine is “OFF” and the Master PIN is still set at its default 0000, the answering
machine will not answer any incoming calls.
However, if the Master PIN has been changed and Remote Access is activated, it will answer incoming calls
after 14 rings to allow remote access, and the “ANSWER ONLY” announcement will play.
14.2 Answer Mode
The phone comes with two pre-recorded announcements for the respective answer modes: “ANSWER
ONLY” and “RECORD MSGS”. By default, the answer mode is “RECORD MSGS” which allows a caller
to leave a message on the answering machine after hearing the announcement. This can be changed to
“ANSWER ONLY” mode, which does not allow callers to leave any messages on the answering machine
after hearing the announcement.
14.2.1 Set Answer Mode
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM”.
tPress
to “ANSWER MODE” and then press to select.
tPress
to select “ANSWER ONLY” or “RECORD MSGS” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
14.3 Answering Machine Settings
14.3.1 Set the Ring Delay
You can select the number of rings before the answering machine answers a call and starts playing the
announcement. You can set the delay from 2 to 7 rings or “TOLL SAVER“.
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM“.
tPress
to “ANS. SETTING” and then press .
tPress
to select “RING DELAY”.
tPress
to select “2 RINGS“ – “7 RINGS“ or “TOLL SAVER” and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
Note: If you select “TOLL SAVER” the answering machine will answer an incoming call on the fifth ring if
you have no new messages and on the third ring if you do.
When you call your answering machine to check messages, if it does not answer on the third ring, then you
can hang up immediately, knowing that you have no new messages. This feature can save you the cost of
a long-distance call when you check your messages remotely.
14.3.2 Activate/Deactivate Remote Access
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM“.
tPress
to “ANS. SETTING” and then press to select.
tPress
to “REMOTE ACC.“ and then press to select.
tPress
to select “ACTIVATE“ or “DEACTIVATE“ and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
Note: Once the remote control access is activated, you can check the messages on your answering
machine when you are away from home, by calling from another phone.
The Master PIN is used for accessing the answering machine remotely. If your answering machine is off,
you must change your Master PIN from its default 0000 before you can use the remote access feature to
turn on your answering machine.
14.3.3 Change the Voice Language
You may be able to select a different language for the answering machine’s pre- recorded announcements.
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM“.
tPress
to “ANS. SETTING” and then press to select.
tPress
to “LANGUAGE” and then press to select.
tPress
to select your preferred language (if available) and then press to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
UK
14.4 Message Playback
When there are new messages on the answering machine,
flashes on the handset screen.
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM”.
tPress
again to select “PLAY”.
>Your messages will automatically playback through the handset’s speakerphone.
>The display will show the message number and the date and time of the call.
>Press
to listen to your messages privately through the earpiece of your handset.
tDuring playback, press
and then press to access the following options:
REPEAT Repeat the currently playing message
NEXT Play the next message
PREVIOUS Play the previous message
DELETE Delete the current message
Note: To return to the screen showing the message number and date/time, press
.
tPress
to return to standby mode.
14.5 Delete All Messages
Note: Only old messages can be deleted. New messages must be played before they can be deleted.
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM”.
tPress
to select “DELETE ALL” and then press .
tPress
again to confirm.
>A confirmation tone is played.
tPress
to return to standby mode.
14.6 Announcement
When the answering system answers a call, the pre-recorded announcement is played to the caller unless
you have recorded your own announcement.
The phone comes with two pre-recorded announcements for the respective answer modes: “ANSWER
ONLY” and “RECORD MSGS”. By default, the answer mode is “RECORD MSGS”, which allows a caller
to leave a message on the answering machine after hearing the announcement. This can be changed to
“ANSWER ONLY” mode, which does not allow callers to leave any messages on the answering machine
after hearing the announcement.
14.6.1 Record a Personal Announcement
You c an ch oos e to re pl ace t he de fau lt an no unc em ent w ith yo ur ow n p er son al an no unc em ent s.
Note: The maximum length of an announcement is 2 minutes.
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM”.
tPress
to “ANNOUNCEMENT” and then press to select.
tPress
to select “ANSWER ONLY” or “RECORD MSGS” and then press to confirm.
tPress
to “RECORD ANNC” and then press .
>A confirmation tone is played.
tSpeak into the handset to start recording your new announcement and press
again to end the
recording.
>A confirmation tone is played.
tPress
to return to standby mode.
14.6.2 Listen to an announcement
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM”.
tPress
to “ANNOUNCEMENT” and then press to select.
tPress
to select “ANSWER ONLY” or “RECORD MSGS”, and then press to confirm.
tPress
to select “PLAY“.
>The announcement plays through the phone’s speaker.
>Press
if you wish to listen to the announcement privately over the earpiece.
tPress
to return to standby mode.
14.6.3 Delete a Personal Announcement
If you want to return to using the default announcement, simply delete your personal announcement.
tFrom the home screen, press
.
tPress
again to select “ANS. SYSTEM”.
tPress
to “ANNOUNCEMENT” and then press to select.
tPress
to select “ANSWER ONLY” or “RECORD MSGS” and then press to confirm.
tPress
to “DELETE“ and press to confirm.
>The default pre-recorded announcement plays through the phone’s speaker.
>Press
if you wish to listen to the announcement privately over the earpiece.
tPress
to return to standby mode.
14.7 Remote Access
The phone lets you listen to the messages on your answering machine, or otherwise operate your
answering machine by calling in to your answering machine from another touch-tone phone.
You need to enter a remote access code (same as your Master PIN) to access your answering machine
remotely.
The remote access code is used to prevent unauthorised access of your answering machine.
Remote Access must be enabled if you want to use this feature.
UK
14.7.1 Access the Answering Machine Remotely
tDial your phone number from any touch-tone phone.
tWhen your answering machine answers your call and starts playing your announcement, press the # key.
>The announcement will stop playing.
tEnter your Remote Access Code (same as your Master PIN code) within 8 seconds using the numeric
keypad on the touch-tone phone.
Note: that the answering machine will drop the call if you do not enter the Master PIN within 8 seconds.
tIf the code is accepted, you will hear a confirmation tone.
tThe answering machine will start to playback all the messages on your answering machine, beginning
with new messages, or if there are no recorded messages you will hear four beeps.
tUse the keypad on the touch-tone phone to carry out the following operations:
Keys
1 Repeat the previous message.
2 Playback messages / Repeat the current message.
3 Skip to the next message.
6 Delete the current message.
7 Turn on the answering machine in RECORD MSGS mode (main Eclipse handset) or
ANSW.&RECORD mode (additional handsets).
8 Stop message playback.
9 Tur n o ff t he an swe ri ng ma chi ne .
tWhen you have finished listening to your messages, simply hang up the phone to end.
Note:
If your answering machine is off but Remote Access is activated ,the answering machine will answer your
call after 14 rings, so that you can access it remotely, and the “ANSWER ONLY” announcement will play.
If you enter an incorrect Remote Access Code, you will hear a triple-beep error tone, and you will need
to enter the code again. If you enter the wrong Remote Code twice consecutively, the call will end
automatically.
15. TROUBLESHOOTING
15.1 ALWAYS check that:
tYo u hav e foll ow ed al l t he st ep s l is ted i n t he us er gu id e to i nst al l a nd se t up yo ur te lep ho ne.
tAll connectors are securely inserted into their sockets.
tMains power for the base unit is switched on at the socket.
tThe handset’s batteries are correctly and securely installed and are sufficiently charged.
15.2 Everyday use
“I cannot make or answer calls”
tIf the handset’s display is blank, it may have been switched off. Press and hold
on the Handset to
switch it back on.
tCheck that the base unit’s mains power adapter is plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone – not just for charging the handset batteries.
tMake sure that you are using the telephone line cable supplied with your phone. Other telephone line
cables might not work.
tMove the handset closer to the base unit.
tCheck the Battery Level symbol on the display. If it is low, put the handset back on the base unit or
charging pod to recharge the batteries.
t Switch off the power at the mains socket, wait for a short while and then switch it back on. This may solve
the problem.
“I cannot make calls”
tIf the handset display shows KEYS LOCKED, press and hold * to unlock it before you make a call.
tOnly one handset (or the base unit) can be connected to an external line at a time. If the handset display
shows, the base is already being used by either the answering machine or another handset.
“When I press on the keys, nothing happens”
tMake sure that the batteries are fitted in your handset. If the Battery Level symbol on the display shows
‘low’, put your handset back on the base unit or charging pod to charge.
“When I key in a number, it appears on the display, but I cannot make an external call”
tTry a different position for the base unit – somewhere higher if possible, or further away from other
electrical equipment.
“The phone does not ring”
tCheck that the base unit’s mains power adapter is plugged in and power is switched on.
tThe base unit needs mains power for normal operation of the phone – not just for charging the batteries.
tMake sure that you are using the telephone line cable that was supplied with your phone.
tMake sure that the ringer volume settings are not set to off. Increase the ringer volume settings.
“My call was cut off when I went out of range. Now I can’t use my handset.”
tMove the handset closer to the base unit before you try to make a call again.
“There is interference and noise on the line”
tMove the handset closer to the base unit, or to a different position.
tTr y mov in g th e bas e uni t awa y from o the r ele ct ric al eq ui pme nt , su ch as a te le vis io n o r a c om put er.
tYou’ll get the best reception if you place the base unit as high as possible. For example, in a two-floor
building, the first-floor landing is an ideal place.
UK
“The Caller Display feature isn’t working”
tYo u nee d to s ub scr ib e t o the C all er Li ne Id en tifi ca tio n serv ic e f ro m yo ur ne tw ork se rvi ce pro vi der.
tThe caller may have withheld their number .Or they may be calling from a network that does not transmit
the caller’s number (e.g. if they are making international calls.)
“When I try to make a call, I hear busy tone”
tIf you’re using a multi-handset system, check whether another handset is already on a call.
“The volume in the earpiece is low when I’m on a call”
tMake sure you’re holding the earpiece correctly over your ear.
tAdjust the volume using
“I cannot store a phonebook entry”
tThe maximum number of 200 phonebook entries on your Handset You must delete existing entries to
make space for new ones.
15.3 Intercom and transfer
“I can’t transfer a call”
tMake sure that the other handset is in range of the base unit.
tMake sure that you have entered the correct number for the other handset.
15.4 Batteries
“The handset’s battery cells are running low within an hour or two”
tBefore you first use the handset, you must leave it to charge on the base unit or charging pod for at least
15 hours.
tYo u may n eed to rep la ce th e b at ter ie s.
tCheck the connection between the base unit and the mains power socket.
“I try to recharge the batteries but I still get a warning that they are low”
tYou need to replace the batteries. Dispose of used batteries safely – do not burn, immerse them in water,
disassemble, or puncture the batteries.
tDo not use non-rechargeable batteries in your handset – they may explode, causing damage.
15.5 Registration
“I am not able to register another handset”
tThe maximum number of 4 handsets has been reached. You will need to unregister a handset in order
to register a new one.
15.6 Answering Machine
“The Answering machine does not record messages”
tMake sure that the answering machine is switched on.
tMake sure that the Answer Mode is set to RECORD MSGS.
tThe memory may be full. If so, you will need to delete some messages.
“I cannot access my answering machine remotely”
tMake sure that Remote Access is activated.
tMake sure that you have entered the correct Remote Access PIN (same as your Master PIN).
15.7 If the fault persists...
tDisconnect all other instruments connected to the same line and try to make a call.
tDisconnect the base unit from the telephone line and plug a different phone. Try making a call. If this
works, the line is OK.
tIf the call does not work and you are using a two-way socket adapter, remove it and plug a telephone
directly into the socket.
tIf the call now works, the adapter may be faulty.
tIf you cannot make a call, the fault may be on the exchange line. Contact the service provider.
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