EN User Manual
Freezer
AGN81800C0
www.aeg.com2
CONTENTS
1. SAFETY INFORMATION.................................................................................................3
2. SAFETY INSTRUCTIONS................................................................................................ 4
3. OPERATION.................................................................................................................... 6
4. FIRST USE........................................................................................................................ 8
5. DAILY USE........................................................................................................................8
6. HINTS AND TIPS............................................................................................................. 9
7. CARE AND CLEANING.................................................................................................. 9
8. TROUBLESHOOTING...................................................................................................10
9. INSTALLATION............................................................................................................. 13
10. NOISES........................................................................................................................ 13
11. TECHNICAL INFORMATION.....................................................................................15
12.
WARRANTY ................................................................................................................ 19
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you impeccable
performance for many years, with innovative technologies that help make life simpler
features you might not find on ordinary appliances. Please spend a few minutes
reading to get the very best from it.
Visit our website for:
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CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following
data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
1. SAFETY INFORMATION
Before the installation and use of the appliance,
carefully read the supplied instructions. The
manufacturer is not responsible if an incorrect
installation and use causes injuries and damages. Always
keep the instructions with the appliance for future
reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
• Do not let children play with the appliance.
• Cleaning and user maintenance shall not be made by
children without supervision.
• Keep all packaging away from children.
ENGLISH 3
1.2 General Safety
• This appliance is intended to be used in household
and similar applications such as:
– Farm houses; staff kitchen areas in shops, offices
and other working environments
– By clients in hotels, motels, bed and breakfast and
other residential type environments
• Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food
storage compartments of the appliance, unless they
are of the type recommended by the manufacturer.
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• Do not use water spray and steam to clean the
appliance.
• Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
• Do not store explosive substances such as aerosol
cans with a flammable propellant in this appliance.
• If the supply cord is damaged, it must be replaced by
the manufacturer, its Authorised Service Centre or
similarly qualified persons in order to avoid a hazard.
2. SAFETY INSTRUCTIONS
2.1 Installation
WARNING!
Only a qualified person must
install this appliance.
• Remove all the packaging.
•
Do not install or use a damaged
appliance.
• Obey the installation instruction
supplied with the appliance.
• Always be careful when you move the
appliance because it is heavy. Always
wear safety gloves.
• Make sure the air can circulate around
the appliance.
• Wait at least 4 hours before
connecting the appliance to the
power supply. This is to allow the oil
to flow back in the compressor.
• Do not install the appliance close to
radiators or cookers, oven or hobs.
• The rear of the appliance must stand
against the wall.
• Do not install the appliance where
there is direct sunlight.
• Do not install this appliance in areas
that are too humid or too colds, such
as the construction appendices,
garages or wine cellars.
• When you move the appliance, lift it
by the front edge to avoid scratching
the floor.
2.2 Electrical connection
WARNING!
Risk of fire and electrical
shock.
• The appliance must be earthed.
•
Make sure that the electrical
information on the rating plate agrees
with the power supply. If not, contact
an electrician.
• Always use a correctly installed
shockproof socket.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the electrical components (e.g. mains
plug, mains cable, compressor).
Contact the Authorised Service
Centre or an electrician to change the
electrical components.
• The mains cable must stay below the
level of the mains plug.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
2.3 Use
WARNING!
Risk of injury, burns,
electrical shock or fire.
ENGLISH 5
• Do not change the specification of
this appliance.
•
Do not put electrical appliances (e.g.
ice cream makers) in the appliance
unless they are stated applicable by
the manufacturer.
• Be careful not to cause damage to
the refrigerant circuit. It contains
isobutane (R600a), a natural gas with a
high level of environmental
compatibility. This gas is flammable.
• If damage occurs to the refrigerant
circuit, make sure that there are no
flames and sources of ignition in the
room. Ventilate the room.
• Do not let hot items to touch the
plastic parts of the appliance.
• Do not put soft drinks in the freezer
compartment. This will create
pressure on the drink container.
• Do not store flammable gas and
liquid in the appliance.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Do not touch the compressor or the
condenser. They are hot.
• Do not remove or touch items from
the freezer compartment if your hands
are wet or damp.
• Do not freeze again food that has
been thawed.
• Obey the storage instructions on the
packaging of frozen food.
2.4 Care and cleaning
• Before maintenance, deactivate the
appliance and disconnect the mains
plug from the mains socket.
•
This appliance contains hydrocarbons
in the cooling unit. Only a qualified
person must do the maintenance and
the recharging of the unit.
• Regularly examine the drain of the
appliance and if necessary, clean it. If
the drain is blocked, defrosted water
collects in the bottom of the
appliance.
2.5 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains supply.
•
Cut off the mains cable and discard it.
• Remove the door to prevent children
and pets to be closed inside of the
appliance.
• The refrigerant circuit and the
insulation materials of this appliance
are ozone-friendly.
• The insulation foam contains
flammable gas. Contact your
municipal authority for information on
how to discard the appliance
correctly.
• Do not cause damage to the part of
the cooling unit that is near the heat
exchanger.
WARNING!
Risk of injury or damage to
the appliance.
56 4 3 2
1
A B C
F E D
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3. OPERATION
3.1 Control Panel
Display
1
Temperature warmer button
2
Temperature colder button
3
OK
4
It is possible to change predefined
sound of buttons to a loudly one by
pressing together Mode and
3.2 Display
3.3 Switching on
1. Connect the mains plug to the power
socket.
2. Press the appliance ON/OFF if the
display is off. The temperature
indicators show the set default
temperature.
The alarm buzzer could
operate after few seconds.
To reset the alarm refer to
"High temperature alarm".
To select a different set temperature
refer to "Temperature regulation".
If "dEMo" appears on the display, refer
to "Troubleshooting" .
Mode
5
ON/OFF
6
temperature colder button for some
seconds. Change is reversible.
A) Timer indicator
B) FROSTMATIC function
C) Temperature indicator
D) Alarm indicator
E) ChildLock function
F) MinuteMinder function
3.4 Switching off
1. Press the appliance ON/OFF for 5
seconds.
The display switches off.
2. Disconnect the mains plug from the
power socket.
3.5 Temperature regulation
Set the temperature of the appliance by
pressing the temperature regulators.
Default set temperature:
•
-18°C for the freezer
The temperature indicators show the set
temperature.
The set temperature will be
reached within 24 hours.
After a power failure the set
temperature remains stored.
ENGLISH 7
3.6 High temperature alarm
An increase in the temperature in the
freezer compartment (for example due to
an earlier power failure) is indicated by
flashing the alarm icon and freezer
temperature indicators, and sounding of
buzzer.
Press any button.
The buzzer switches off.
The freezer temperature indicator shows
the highest temperature reached for a
few seconds, then displays the set
temperature again.
The alarm indicator
continues to flash until the
normal conditions are
restored.
3.7 FROSTMATIC function
The FROSTMATIC function accelerates
the freezing of fresh food and, at the
same time, protects foodstuffs already
stored from undesirable warming.
1. Press the Mode button until the
corresponding icon appears.
The FROSTMATIC indicator flashes.
2. Press the OK button to confirm.
TheFROSTMATIC indicator is shown.
This function stops automatically after 28
hours.
To switch off the function before its
automatic end repeat the procedure
until the FROSTMATIC indicator goes
off.
The function switches off by
selecting a different set
temperature.
3.8 Door open alarm
An acoustic alarm will sound if the door
is left open for a few minutes. The door
open alarm conditions are indicated by:
a flashing Alarm indicator;
•
• an acoustic buzzer.
When normal conditions are restored
(door closed), the alarm will stop. The
buzzer can also be switched off by
pressing any button.
3.9 ChildLock function
Activate the ChildLock function to lock
the buttons from unintentional
operation.
1. Press Mode until the corresponding
icon appears.
The ChildLock indicator flashes.
2. Press OK to confirm.
The ChildLock indicator is shown.
To deactivate the ChildLock function,
repeat the procedure until the ChildLock
indicator goes off.
3.10 MinuteMinder function
The MinuteMinder function is to be used
to set an acoustic alarm at the preferred
time, useful for example when a recipe
requires to cool down food products for
a certain period of time.
It is also useful when a reminder is
needed in order not to forget the bottles
placed in the freezer for fast cooling.
1. Press Mode until the corresponding
icon appears.
The MinuteMinder indicator flashes.
The Timer shows the set value (30
minutes) for a few seconds.
2. Press the Timer regulator to change
the Timer set value from 1 to 90
minutes.
3. Press OK to confirm.
TheMinuteMinder indicator is shown.
The Timer start to flash (min).
At the end of the countdown the
MinuteMinder indicator flashes and an
audible alarm sounds. Press OK to switch
off the sound and terminate the function.
To switch off the function repeat the
procedure until the MinuteMinder goes
off.
It is possible to change the
time at any time during the
countdown and at the end
by pressing the Temperature
colder button and the
Temperature warmer button.
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4. FIRST USE
4.1 Cleaning the interior
Before using the appliance for the first
time, the interior and all internal
accessories should be washed with
lukewarm water and some neutral soap
to remove the typical smell of a brandnew product, then dried thoroughly.
5. DAILY USE
WARNING!
Refer to Safety chapters.
5.1 Freezing fresh food
The freezer compartment is suitable for
freezing fresh food and storing frozen
and deep-frozen food for a long time.
To freeze fresh food activate the
FROSTMATIC function and place the
food to be frozen in the freezer
compartment.
The maximum amount of food that can
be frozen in 24 hours is specified on the
rating plate, a label located on the
inside of the appliance.
The freezing process lasts 24 hours:
during this period do not add other food
to be frozen.
When the freezing process is completed,
return to the required temperature (see
"FROSTMATIC Function").
5.2 Storage of frozen food
When first starting-up or after a period
out of use, before putting the products
in the compartment let the appliance run
at least 2 hours on the higher settings.
CAUTION!
Do not use detergents or
abrasive powders, as these
will damage the finish.
WARNING!
In the event of accidental
defrosting, for example due
to a power failure, if the
power has been off for
longer than the value shown
in the technical
characteristics chart under
"rising time", the defrosted
food must be consumed
quickly or cooked
immediately and then refrozen (after cooling).
5.3 Thawing
Deep-frozen or frozen food, prior to
being used, can be thawed in the
refrigerator compartment or at room
temperature, depending on the time
available for this operation.
Small pieces may even be cooked still
frozen, directly from the freezer: in this
case, cooking will take longer.
5.4 Ice-cube production
This appliance is equipped with one or
more trays for the production of icecubes.
Do not use metallic
instruments to remove the
trays from the freezer.
1. Fill these trays with water
2. Put the ice trays in the freezer
compartment.
ENGLISH 9
5.5 Cold accumulators
The freezer contains at least one cold
accumulator which increases storage
6. HINTS AND TIPS
6.1 Normal operating sounds
The following sounds are normal during
operation:
•
A faint gurgling and bubbling sound
from coils sound when refrigerant is
pumped.
• A whirring and pulsating sound from
the compressor when refrigerant is
pumped.
• A sudden cracking noise from inside
appliance caused by thermic
dilatation (a natural and not
dangerous physical phenomenon).
• A faint click noise from the
temperature regulator when the
compressor switches on or off.
6.2 Hints for energy saving
• Do not open the door frequently or
leave it open longer than absolutely
necessary.
If foreseen, do not remove the cold
•
accumulators from the freezer basket.
6.3 Hints for freezing
To help you make the most of the
freezing process, here are some
important hints:
• the maximum quantity of food which
can be frozen in 24 hours is shown on
the rating plate;
• the freezing process takes 24 hours
no further food to be frozen should
be added during this period;
• freeze only top quality, fresh and
thoroughly cleaned, foodstuffs;
• prepare food in small portions to
enable it to be rapidly and completely
time in the event of a power cut or
breakdown.
frozen and to make it possible
subsequently to thaw only the
quantity required;
•
wrap up the food in aluminium foil or
polythene and make sure that the
packages are airtight;
• do not allow fresh, unfrozen food to
touch food which is already frozen,
thus avoiding a rise in temperature of
the latter;
• lean foods store better and longer
than fatty ones; salt reduces the
storage life of food;
• water ices, if consumed immediately
after removal from the freezer
compartment, can possibly cause the
skin to be freeze burnt;
• it is advisable to show the freezing in
date on each individual pack to
enable you to keep tab of the storage
time.
6.4 Hints for storage of frozen
food
To obtain the best performance from this
appliance, you should:
• make sure that the commercially
frozen foodstuffs were adequately
stored by the retailer;
• be sure that frozen foodstuffs are
transferred from the foodstore to the
freezer in the shortest possible time;
• not open the door frequently or leave
it open longer than absolutely
necessary;
• once defrosted, food deteriorates
rapidly and cannot be refrozen;
• do not exceed the storage period
indicated by the food manufacturer.
7. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
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7.1 General warnings
CAUTION!
Unplug the appliance before
carrying out any
maintenance operation.
This appliance contains
hydrocarbons in its cooling
unit; maintenance and
recharging must therefore
only be carried out by
authorized technicians.
The accessories and parts of
the appliance are not
suitable for washing in a
dishwasher.
7.2 Periodic cleaning
CAUTION!
Do not pull, move or
damage any pipes and/or
cables inside the cabinet.
CAUTION!
Take care of not to damage
the cooling system.
CAUTION!
When moving the cabinet,
lift it by the front edge to
avoid scratching the floor.
The equipment has to be cleaned
regularly:
1. Clean the inside and accessories with
lukewarm water and some neutral
soap.
2. Regularly check the door seals and
wipe clean to ensure they are clean
and free from debris.
3. Rinse and dry thoroughly.
4. If accessible, clean the condenser
and the compressor at the back of
the appliance with a brush.
This operation will improve the
performance of the appliance and
save electricity consumption.
7.3 Defrosting the freezer
The freezer compartment is frost free.
This means that there is no build up of
frost when it is in operation, neither on
the internal walls nor on the foods.
The absence of frost is due to the
continuous circulation of cold air inside
the compartment, driven by an
automatically controlled fan.
7.4 Periods of non-operation
When the appliance is not in use for long
periods, take the following precautions:
1. Disconnect the appliance from
electricity supply.
2. Remove all food.
3. Clean the appliance and all
accessories.
4. Leave the door/doors open to
prevent unpleasant smells.
WARNING!
If the cabinet will be kept on,
ask somebody to check it
once in a while to prevent
the food inside from spoiling
in case of a power failure.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem Possible cause Solution
The appliance does not operate.
The appliance is switched
off.
Switch on the appliance.
Problem Possible cause Solution
The mains plug is not con-
nected to the mains socket
Connect the mains plug to the
mains socket correctly.
correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy. The appliance is not sup-
ported properly.
Audible or visual alarm is on. The cabinet has been re-
cently switched on or the
Check if the appliance stands
stable.
Refer to "Door Open Alarm"or
"High Temperature Alarm".
temperature is still too
high.
The temperature in the appliance is too high.
Refer to "Door Open Alarm"or
"High Temperature Alarm".
The door is left open. Close the door.
The temperature in the appliance is too high.
Contact a qualified electrician
or contact the nearest Author-
ised Service Centre.
A rectangular symbol is
shown instead of numbers
on the Temperature Display.
Temperature sensor problem.
Contact the nearest Author-
ised Service Centre (the cool-
ing system will continue to
keep food products cold, but
temperature adjustment will
not be possible).
The compressor operates
continually.
Many food products were
The room temperature is
Food products placed in
Temperature is set incorrectly.
put in at the same time.
too high.
the appliance were too
warm.
The door is not closed cor-
Refer to "Operation" chapter.
Wait some hours and then
check the temperature again.
Refer to climate class chart on
the rating plate.
Allow food products to cool to
room temperature before stor-
ing.
Refer to "Closing the door".
rectly.
There is too much frost and
ice.
The FROSTMATIC function
is switched on.
The door is not closed correctly or the gasket is de-
Refer to "FROSTMATIC func-
tion".
Refer to "Closing the door".
formed/dirty.
ENGLISH 11
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Problem Possible cause Solution
The compressor does not
start immediately after
pressing the FROSTMATIC,
or after changing the temperature.
Water flows on the floor. The melting water outlet is
Temperature cannot be set. The FROSTMATIC or
dEMo appears on the display.
The temperature in the appliance is too low/too high.
This is normal, no error has
occurred.
not connected to the
evaporative tray above the
compressor.
COOLMATIC function is
switched on.
The appliance is in demonstration mode.
The temperature regulator
is not set correctly.
The food products' temperature is too high.
The door has been
opened often.
The FROSTMATIC function
is switched on.
There is no cold air circulation in the appliance.
The compressor starts after a
period of time.
Attach the melting water outlet to the evaporative tray.
Switch off FROSTMATIC or
COOLMATIC manually, or wait
until the function resets automatically to set the temperature. Refer to "FROSTMATIC
or COOLMATIC function".
Keep the OK pressed for approximately 10 seconds until a
long sound is heard and display shuts off for a short time.
Set a higher/lower temperature.
Let the food products temperature decrease to room temperature before storage.
Open the door only if necessary.
Refer to "FROSTMATIC function".
Make sure that there is cold air
circulation in the appliance.
If the advice does not lead
to the desired result, contact
the nearest Authorised
Service Centre.
8.2 Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to
"Installation".
3. If necessary, replace the defective
door gaskets. Contact the Authorised
Service Centre.
9. INSTALLATION
5 cm
min.
200 cm
2
min.
200 cm
2
ENGLISH 13
9.1 Positioning
This appliance can be installed in a dry,
well ventilated indoor where the ambient
temperature corresponds to the climate
class indicated on the rating plate of the
appliance:
Climate
class
SN +10°C to + 32°C
N +16°C to + 32°C
ST +16°C to + 38°C
T +16°C to + 43°C
Ambient temperature
Some functional problems
might occur for some types
of models when operating
outside of that range. The
correct operation can only
be guaranteed within the
specified temperature
range. If you have any
doubts regarding where to
install the appliance, please
turn to the vendor, to our
customer service or to the
nearest Authorised Service
Centre.
9.2 Electrical connection
• Before plugging in, ensure that the
voltage and frequency shown on the
rating plate correspond to your
domestic power supply.
• The appliance must be earthed. The
power supply cable plug is provided
with a contact for this purpose. If the
domestic power supply socket is not
earthed, connect the appliance to a
separate earth in compliance with
current regulations, consulting a
qualified electrician.
• The manufacturer declines all
responsibility if the above safety
precautions are not observed.
•
This appliance complies with the
E.E.C. Directives.
9.3 Ventilation requirements
The airflow behind the appliance must
be sufficient.
CAUTION!
Refer to the assembly
instructions for the
installation.
10. NOISES
There are some sounds during normal running (compressor, refrigerant circulation).
BRRR!
H
ISSS!
CLICK!
BLUBB!
CRACK!
SSSRR
R!
OK
CLICK!
CLICK!
SSSRRR!
SSSRRR!
BRRR!
BRRR!
HISSS!
HISSS!
BLUBB!
BLUBB!
CRACK!CRACK!
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11. TECHNICAL INFORMATION
11.1 Technical data
Dimensions of the recess
Height mm 1780
Width mm 560
Depth mm 550
Rising time Hours 24
Voltage Volts 230 - 240
Frequency Hz 50
ENGLISH 15
The technical information are situated in
the rating plate, on the external or
internal side of the appliance and in the
energy label.
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ENVIRONMENT CONCERNS
Recycle the materials with the symbol .
Put the packaging in applicable
containers to recycle it. Help protect the
environment and human health and to
recycle waste of electrical and electronic
appliances. Do not dispose appliances
marked with the symbol
household waste. Return the product to
your local recycling facility or contact
your municipal office.
with the
ENGLISH 17
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*
This document sets out the terms and conditions of the product
warran ties for A EG Applia nces. It i s an impor tant document . Please
keep it wit h your pro of of purch ase docu ments in a s afe place f or
futur e refere nce shoul d you requ ire ser vice for you r Appli ance.
1. In this war ranty :
(a) ‘acceptabl e qualit y’ as refer red to in claus e 10 of this warranty has
the same me aning refer red to in the ACL;
(b)
‘ACL’ means Schedule 2 to the Competition and Consumer
Act 2 010;
(c) ‘Appliance’ mea ns any AEG prod uct purc hased by you a nd
accompa nied by this document;
(d) ‘ASC’ means AEG authorise d service centres;
(e) AEG is the b rand controlled by Elec trolux Home Products Pty Ltd
of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341
in respec t of Appliances purchased i n Australia and Elec trolux (NZ )
Limited (co llecti vely ‘Elec trolux’) of 3-5 Niall Burges s Road, Mount
Wellington, in respec t of Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clau se 10 of this war ranty has the
same meani ng referred to in the ACL and inc ludes a situation wh en
an Applia nce canno t be repaired o r it is uneco nomic for Ele ctrolu x,
at its discretion, to repair an Ap pliance du ring the Warranty Period;
(g) ‘Warranty Period’ means the Appliance is warranted against
manufac turing defect s in Australia and Ne w Zealand for
60 months, following the date of orig inal purchase of the A ppliance;
(h) ‘you’ means the pu rchaser of t he Applia nce not havin g purchase d
the Appliance for re -sale, and ‘yo ur’ has a cor responding meaning.
2. This war ranty only applies to Appliances purc hased and used in Australia
or New Zealand in normal d omestic applic ations and is in addi tion to
(and does no t exclude, res trict, or modi fy in any way) any non-e xcludable
statutory warranties in Australia or New Zealand.
3. During th e Warrant y Period Elec trolux or its ASC will, at no extr a
charge if yo ur Applia nce is readil y accessible for service, wi thout special
equipment and subject to the se terms an d conditions, repair o r replace
any part s which it conside rs to be defe ctive. El ectro lux or it s ASC may
use remanufact ured parts to repair your Applia nce. You agree that any
replaced A ppliances or par ts become the propert y of Elect rolux. This
warran ty does n ot apply to lig ht globes, batter ies, lter s or similar
perishable parts.
4. Part s and Applia nces not su pplied by Ele ctrolu x are not covered by
this warranty.
5. To the extent permitted by law, you will bear the cost of t ransportatio n,
travel and d elivery of the Ap pliance to and from Elec trolux or i ts ASC. If
you reside outside of the ser vice area, you w ill bear the c ost of:
(a) t ravel of an authorised represen tative;
(b) transp ortat ion and delivery of the Applian ce to and from El ectrol ux
or its ASC .
In all inst ances, un less the A ppliance i s transp orted by El ectrol ux or
an AEG authorised rep resenta tive, the Ap pliance is t ransported at th e
owner’s co st and ris k while in tra nsit to and f rom Elect rolux or it s ASC.
6. Proof of purc hase is required before y ou can make a claim under
this warranty.
7. You may not make a cla im under th is warranty unless the defe ct
claimed is due to fault y or defective pa rts or w orkmanship. Elec trolux is
not liable in the followi ng situations (which a re not exhaustive):
(a) t he Appliance is damag ed by:
(i) accident
(ii) misuse or a buse, including fa ilure to prop erly maint ain or
service
(iii) normal wear and tear
(iv) power surge s, electric al storm damage or in correct powe r supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additi onal inst ructions supplied with
the Appliance;
(b) the Appliance is modied wi thout aut horit y from Elec trolux in
writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced;
(d) the Appl iance was servi ced or repaired by anyo ne other than
Elect rolux, an authori sed repairer or ASC .
8. This war ranty, the contra ct to which it relate s and the relations hip between
you and Elec trolux are gover ned by the law applic able where the Ap pliance
was purch ased. Where the A ppliance was purc hased in New Zealand fo r
commerc ial purposes the C onsumer Guarant ee Act does not ap ply.
9. To the exten t permit ted by law and subjec t to your non- excludable
statutory rights and warranties, AEG excludes all warranties and
liabiliti es (other than as contai ned in this d ocument ) includin g liabilit y
for any los s or damage whether direct or indirect arising from your
purchas e, use or non us e of the Appl iance.
10. For AEG Appliances and services in Aus tralia, the Applia nces come
with a guarantee that cannot be exc luded und er the ACL. You
are entitl ed to a replacement or refund for a major f ailure and for
compensation for any other reasonably foreseeable loss or damage.
You are also enti tled to have the Applianc e repaired or replaced if t he
Applian ce fails to be of accepta ble qualit y and the failure doe s not
amount to a ma jor failure. T he benet s to you given by this war ranty are
in addition to your other rights a nd remedie s under a law i n relation to
the Appliances or se rvice s to which the warrant y relates.
11. At all times durin g the Warran ty Period, El ectrolux shall, at its dis cretion,
determi ne whethe r repair, replacement or refund will app ly if an
Applian ce has a valid w arrant y claim applicabl e to it.
12. For Appliances and services provided in New Zealand, the Appliances
come with a guarantee pursuant to the provis ions of the Co nsumer
Guarante es Act, t he Sale of Good s Act and the Fair Trading Ac t.
13. To enquire ab out claiming under t his warranty, please follow the se steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the mod el and serial number of t he Appliance available;
(c) have the proof of purchase (e.g. an invoice) availa ble;
(d) telephone the numbers shown below.
14. You accep t that if you make a warrant y claim, Electrol ux and its A SC
may exchang e informat ion in relati on to you to enable Electrolux to
meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 13 above have been followed.
FOR SERVICE
or to nd the address of your nearest
state service centre in Australia
PLEASE CALL 1300 363 664
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
aeg.com/au
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
FOR SERVICE
or to nd the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
SERVICE NEW ZEALAND
aeg.co.nz
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
AEG_Warr_Oct15
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
ALL AEG BRANDED APPLIANCES
www.aeg.com/au
222371816-A-172015
© 2015 Electrolux Home Products Pty Ltd
ABN 51 004 762 341
AMAN_Freezer_UM_Nov15
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