Advent AW10 Extended User Manual
Extended User Guide
AW10 All-in-One Printer
© DSGi, 2010
Hemel Hempstead
Hertfordshire HP2 7TG
Specifications subject to change without notice.
September 2010
Table of contents
1 Printer Overview
Components.......................................................................................................................................................................1
Control panel.....................................................................................................................................................................2
Configuring printer settings ..........................................................................................................................................3
Setting your printer as the default printer .................................................................................................................4
2 Networking Your Printer
Connecting to a wireless network ...............................................................................................................................5
Before you connect ...................................................................................................................................................5
Connecting to a wireless network using the WiFi Setup Wizard..................................................................5
Using the LCD keyboard..........................................................................................................................................8
Setting up an IP address...........................................................................................................................................8
Viewing the network configuration.......................................................................................................................9
Printing the network configuration .....................................................................................................................10
Installing your printer on additional computers on the network.................................................................10
Connecting to another ADVENT All-in-One Printer......................................................................................10
Adding a wireless network connection to a USB-connected computer........................................................... 11
Changing from USB to a wireless connection ................................................................................................... 11
3 Handling Paper
Paper types...................................................................................................................................................................... 13
Paper sizes....................................................................................................................................................................... 13
Envelope sizes................................................................................................................................................................. 14
Loading paper ................................................................................................................................................................. 14
Loading plain paper................................................................................................................................................. 15
Loading photo paper ..............................................................................................................................................16
Loading envelopes................................................................................................................................................... 17
4 Printing
Printing documents ....................................................................................................................................................... 18
Printing two-sided documents.............................................................................................................................18
Printing pictures .............................................................................................................................................................19
Printing from a memory card................................................................................................................................19
Using default settings to print a picture ........................................................................................................... 20
Changing the settings and printing pictures..................................................................................................... 21
Printing tagged pictures.........................................................................................................................................23
Transferring pictures to a computer........................................................................................................................ 24
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5 Copying
Copying a document.....................................................................................................................................................25
Using the default settings to copy a document...............................................................................................25
Adjusting the settings and copying a document.............................................................................................26
Changing the number of copies of a document ..............................................................................................27
Enlarging or reducing a document ......................................................................................................................28
Darkening or lightening a copy ............................................................................................................................29
Copying a photograph................................................................................................................................................. 30
Using the default settings to copy a photograph ........................................................................................... 30
Adjusting the settings and copying a photograph ...........................................................................................31
Changing the number of copies of a photograph............................................................................................33
Enlarging or reducing a photograph .................................................................................................................. 34
Darkening or lightening a photograph ...............................................................................................................35
6 Scanning
Scanning from the control panel................................................................................................................................36
Scanning using the computer.....................................................................................................................................38
7 Maintaining Your Printer
General care and cleaning..........................................................................................................................................40
Cleaning the scanner glass and document backing ....................................................................................... 41
Replacing ink cartridges.............................................................................................................................................. 43
Updating the software and printer firmware......................................................................................................... 46
Updating if your printer is connected to a computer with WINDOWS OS ............................................ 46
Updating if your printer is connected to a computer with MAC OS......................................................... 47
Monitoring and adjusting printer performance .................................................................................................... 48
Checking ink levels................................................................................................................................................. 48
Resetting factory defaults .................................................................................................................................... 48
Replacing the printhead .............................................................................................................................................. 49
8 Troubleshooting
Basic troubleshooting ...................................................................................................................................................53
Getting help on the Web .............................................................................................................................................55
Status lights.....................................................................................................................................................................56
Power light ................................................................................................................................................................56
Wi-Fi connectivity LED ..........................................................................................................................................56
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ADVENT AW10 All-in-One Printer
9 Product and Safety Specifications
Specifications and features ........................................................................................................................................ 57
Print performance................................................................................................................................................... 57
Photo printing features.......................................................................................................................................... 57
Copy document features ...................................................................................................................................... 57
Copy photo features .............................................................................................................................................. 58
Scanning features ................................................................................................................................................... 58
Paper input tray features ...................................................................................................................................... 58
Ink cartridges ........................................................................................................................................................... 58
Connectivity............................................................................................................................................................. 59
Software support .................................................................................................................................................... 59
Physical specifications .......................................................................................................................................... 59
Warranty................................................................................................................................................................... 59
System requirements.............................................................................................................................................60
Safety information ........................................................................................................................................................ 62
Regulatory compliance................................................................................................................................................ 63
European compliance statement........................................................................................................................ 63
German compliance statement .......................................................................................................................... 63
Waste electrical and electronic equipment labeling..................................................................................... 64
ENERGY STAR® Qualified All-in-One Printer ....................................................................................................... 64
Warranty Information.................................................................................................................................................. 65
Manufacturer's Limited Warranty ..................................................................................................................... 65
Warranty Coverage ............................................................................................................................................... 65
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Printer Overview
Components
This printer lets you print, copy, and scan pictures and documents. In addition, this
printer supports networking, letting you access the printer over a wireless (Wi-Fi)
network.
1 Scanner glass 9 Memory card slot
2 Scanner lid 10 Access door
3 Control panel 11 Printhead with ink cartridges installed
4 Left paper-edge guide 12 Output tray extender
5 Paper guard 13 USB port
6 Paper input tray 14 Power cord connection port
7 Right paper-edge guide 15 Paper output tray
8 Wi-Fi connectivity LED
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Printer Overview
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Control panel
Feature Description
1 LCD Displays pictures, messages, and menus
2 Cancel button Stops the current operation and returns to the menu
3 Home button Displays the main menu, and toggles between screens
4 Navigation buttons Used to navigate menus, scroll through pictures
5 Start button Begins copying, scanning, printing, maintenance tasks, and file
transfer
6 OK button Selects a menu item and allows you to continue with the
current operation
7 Back button Displays the higher level screen in the menu structure
8 On/Off button Turns the printer on or off
9 Power light Indicates whether power is on or off
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Configuring printer settings
To set or change basic printer settings:
1. Press Home.
2. Press to select Printer Settings, then press OK.
3. Press to select one of the following settings:
• Date and Time
–Press OK, then press to select Ye a r , Month, Day, Hour, or Minute.
Press or to change the values; press OK when you are done.
• Ti me to Lo w P ow er
To conserve energy, your printer will enter a low power (sleep) mode after
being idle for a default delay time of 1 hour. You can increase the delay time to
low power (in 0.5 hour increments) up to 4 hours. Increasing the delay time
may result in reduced energy savings.
–Press to change the time to energy-saving sleep mode (select from 1 to
4 hours in 0.5 hour increments).
• Tagged Images Printing (see Printing tagged pictures, page 23)
–Press to select Off or On.
• Language
–Press OK, press to select a language, then press OK.
• Country/Region
–Press OK, press to select a country or region, then press OK.
• Reset All Settings (see Resetting factory defaults, page 48)
NOTE: Resetting factory defaults does not change the date and time,
language, country/region, or network settings.
ADVENT AW10 All-in-One Printer
• About
–Press OK to view the Firmware Version number; press OK when you are
done.
4. Press Back to return to the Main Menu.
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Printer Overview
Setting your printer as the default printer
If you have more than one printer and your all-in-one printer is not the default
printer, you may set it as your default printer.
IMPORTANT: For all operating systems, if you connect your printer with a USB cable and
with a wireless connection, your printer may be listed twice. Be sure to select
the correct printer. The name of the printer that ends with a plus and four
digits (+XXXX) indicates a wireless connection.
For computers with WINDOWS XP OS
1. Select Start > Control Panel > Printers and Faxes.
2. Right-click your printer, and select Set as Default Printer.
For computers with WINDOWS VISTA OS
1. Select Start > Control Panel > Hardware and Sound > Printers.
2. Right-click your printer, and select Set as Default Printer.
For computers with WINDOWS 7 OS
1. Select Start > Control Panel > Hardware and Sound > Devices and Printers.
2. Right-click your printer, and select Set as Default Printer.
For computers with MAC OS
When a new printer is installed, it becomes the default printer. If your all-in-one
printer is not the default printer:
1. From the dock, open System Preferences.
2. In the Hardware section, click Print & Fax.
3. Select your printer from the drop-down list next to Default Printer.
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Networking Your Printer
This section explains how to configure your wireless network settings.
Connecting to a wireless network
To connect your printer to an 802.11b/g/n wireless (Wi-Fi) network, refer to the
following information.
Before you connect
You need:
• a wireless router.
• to determine whether your wireless router supports Wi-Fi Protected Setup
(WPS).
• to temporarily disable your firewall until the printer is successfully installed and
communicating.
– If you are unsure of how your network is configured, contact your Internet
service provider or your network administrator.
– If you have specific questions about your router, see your router
manufacturer’s documentation for more information.
For information, go to adventprintersupport.custhelp.com/app/go/inkjetnetworking
Connecting to a wireless network using the WiFi Setup Wizard
You can use the WiFi Setup Wizard on the printer to connect to your wireless
network. Read the following procedures and use the one that is appropriate for your
network setup.
Connecting to a non-WPS wireless router
To connect your printer to your wireless network, you need to know the network
name, also called the Service Set Identifier (SSID). You can obtain your network
name from the wireless router.
If your network has security enabled, you also need to know the password
(passphrase or security string).
Record your network information in the spaces below, using the correct uppercase
and lowercase letters.
Network Name (SSID): ________________________________________
Security String (case-sensitive): ________________________________
1. Press Home.
2. Press to select Network Settings, then press OK.
3. With WiFi Setup Wizard selected, press OK.
NOTE: The Wi-Fi radio turns on when you select WiFi Setup Wizard.
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Networking Your Printer
The Wi-Fi connectivity LED blinks as the printer searches for available wireless
networks within range, then displays the list in order of signal strength. For
example:
If there are more networks than can be shown on the LCD, a (page down)
symbol appears in the bottom right of the display. If you don’t see your network
in the list, or if you want to change your network, select Rescan for Wireless
Networks, then press OK.
4. If the name of your network is:
Listed Not listed
Press to select your
network, then press OK.
Make sure your wireless router is turned on and
within range. If your wireless router does not
broadcast its SSID (network name):
1. Press to select Unlisted Network, then press
OK.
2. Use the LCD keyboard (see Using the LCD
keyboard, page 8) to enter your network name.
3. Select WEP or WPA/WPA2 as required for your
network's security setup, then press OK.
5. If your network has security enabled, use the LCD keyboard (see Using the LCD
keyboard, page 8) to enter your security string.
6. When the confirmation message appears, press OK.
If the printer is successfully connected, the Wi-Fi connectivity LED will stop
blinking and stay on steadily.
If you are unable to connect your printer, go to
adventprintersupport.custhelp.com/app/go/inkjetnetworking for more
information.
7. If you haven’t yet installed the ADVENT All-in-One Printer Software, go to
adventprintersupport.custhelp.com/app/go/downloads and follow the
on-screen instructions to install the software.
The printer with a wireless connection is listed as the name of the printer plus a
number (for example, ADVENT-AW10+0072).
8. Enable the firewall that you disabled earlier.
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Connecting to a WPS wireless router
If your router supports Wi-Fi Protected Setup (WPS), you can use WPS Connect.
WPS lets you configure your printer for a wireless network by pressing buttons or
entering a PIN.
To connect to a network using WPS:
1. Press Home.
2. Press to select Network Settings, then press OK.
3. With WiFi Setup Wizard selected, press OK.
NOTE: The Wi-Fi radio turns on automatically when you select Wi-Fi Setup
Wizard.
4. With WPS Connect selected, press OK.
5. Select one of two methods of connecting:
IMPORTANT: Before you press OK on the printer, make sure you know where the
ADVENT AW10 All-in-One Printer
router's push button is, or where to enter the generated PIN. If
necessary, consult your Internet service provider or router device
manufacturer’s documentation for more information.
Pressing a button Entering a PIN
NOTE: You will have two minutes to
press or select the WPS
button. It may be a button on
the device or a virtual button
in the device’s software.
a. With Push Button Configuration
a. Press to select Generate
WPS PIN, then press OK.
b. In your wireless router’s
software, locate the PIN screen.
c. Enter the PIN you received on
the LCD into the PIN screen.
selected, press OK.
b. Press or select the WPS button for
your wireless router.
6. When the confirmation message appears, press OK.
If the printer is successfully connected, the Wi-Fi connectivity LED will stop
blinking and stay on steadily.
If you are unable to connect your printer, go to
adventprintersupport.custhelp.com/app/go/inkjetnetworking for more
information.
7. If you haven’t yet installed the ADVENT All-in-One Printer Software, go to
adventprintersupport.custhelp.com/app/go/aiodownloads and follow the
on-screen instructions to install the software.
The printer with a wireless connection is listed as the name of the printer plus a
number (for example, ADVENT-AW10+0072).
8. Enable the firewall that you disabled earlier.
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Networking Your Printer
Using the LCD keyboard
When you need to enter letters or numbers, a keyboard appears on the LCD.
On the control panel, press , , or to select the letters and numbers, using
the correct uppercase and lowercase letters. Press OK after each character. When
you are done, select
Setting up an IP address
IMPORTANT: You should only need to set up an IP address for your printer if you are
Use the arrow keys to select the letters, numbers, and
symbols, then press
DONE, then press OK.
OK.
having a problem with connecting. Typically, it is not necessary to set up an
IP address. This procedure is for advanced users who know how to obtain
the IP address for the printer.
All IP address entries have the following format: 000.000.000.000. Within each
three-digit grouping, the number must be right-justified. If an address or subnet
mask has only one or two characters between the periods, include one or two
leading zeros in front of that number. For example:
The address as it may appear
in your documentation
149.89.138.149 149.089.138.149
149.2.40.149 149.002.040.149
How to enter the address
in the printer menu
For information about obtaining the printer IP address, go to
adventprintersupport.custhelp.com/app/go/inkjetnetworking.
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To set up your IP address on the printer:
1. Press Home.
2. Press to select Network Settings, then press OK.
3. Press to select Advanced IP Address Setup, then press OK.
4. Press OK again to continue.
5. Select one of the following, then press OK:
• Dynamic (DHCP)
• Manual (Static)
6. If you selected Manual (Static), you are prompted to enter an IP address, a
Subnet Mask, a Gateway Address, and a DNS Server address. Press OK after
each entry. Use the navigation buttons to enter each digit of the numbers.
Consult your Internet service provider or network administrator for more
information.
Viewing the network configuration
To view the network configuration and verify that you are connected to your wireless
network:
ADVENT AW10 All-in-One Printer
1. Press Home.
2. Press to select Network Settings, then press OK.
3. Press to select View Network Configuration, then press OK.
The wireless or Ethernet network settings appear on the LCD, including:
• Printer Hostname
• Connection
• Speed
• IP Address
• IP Address Type
• Network Subnet
• Connected Network SSID
•Security
• Authentication
• Channel
•Region
• Radio (on/off)
• MAC Address
If the printer is connected to your network, you will see the network name and
the word CONNECTED.
4. To scroll through the information, press .
5. When you are done, press OK.
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Networking Your Printer
Printing the network configuration
To print the current network configuration:
1. Load plain paper into the printer. (See Loading plain paper, page 15.)
2. Press Home.
3. Press to select Network Settings, then press OK.
4. Press to select Print Network Configuration, then press OK.
Installing your printer on additional computers on the network
To add your printer to another computer(s) on your network, install the ADVENT
All-in-One Printer Software on each computer. Go to
adventprintersupport.custhelp.com/app/go/aiodownloads and follow the on-screen
instructions.
Connecting to another ADVENT All-in-One Printer
If you are connecting to another Advent printer:
On a computer with WINDOWS OS:
1. Select Start > All Programs > Advent > ADVENT Printer Set-Up Utility.
• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is not
listed:
a. Select No, my printer is not listed, then click Next.
b. From the drop-down list, select your printer.
c. Select Network - Wireless / WiFi, then click Next.
When your printer is detected, driver installation begins.
• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is listed:
a. Highlight the all-in-one printer that is connected to your network.
b. Select Yes, my printer is listed, then click Next.
When your printer is detected, driver installation begins.
2. When driver installation is complete, click Done.
On a computer with MAC OS:
1. Select Apple > System Preferences.
2. Under Hardware, select Print & Fax.
3. In the Print & Fax dialog box, click +.
4. Select your printer from the list, then click Add.
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ADVENT AW10 All-in-One Printer
Adding a wireless network connection to a USB-connected computer
You can change the way you connect to your printer at any time.
Changing from USB to a wireless connection
To change the printer connection type from USB to a wireless (Wi-Fi) network:
If your printer is connected to a computer with WINDOWS OS:
1. Unplug the USB cable from your printer and computer.
2. On the printer control panel, press Home.
3. Press to select Network Settings, then press OK.
4. Press to select View Network Configuration, press OK, then confirm you
have a non-zero IP address.
5. If you have not already done so, connect your printer to your wireless network.
Connecting to a wireless network, page 5.
See
6. On your computer, disable any firewall you have installed until you have
successfully completed the installation. For more information on firewalls, go to
adventprintersupport.custhelp.com/app/go/inkjetnetworking.
7. S el ec t Start > All Programs > Advent > ADVENT Printer Set-Up Utility.
• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is not
listed:
a. Select No, my printer is not listed, then click Next.
b. Select your printer from the list.
c. Select Network - Wireless/WiFi, then click Next.
When your printer is detected, driver installation begins.
• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is listed:
a. Highlight the all-in-one printer that is connected to your network.
b. Select Yes, my printer is listed, then click Next.
When your printer is detected, driver installation begins.
8. When driver installation is complete, click Done.
The printer with a wireless connection is listed as the name of the printer plus a
number (for example, ADVENT-AW10+0072).
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Networking Your Printer
If your printer is connected to a computer with MAC OS:
1. Unplug the USB cable from your printer and computer.
2. On the printer control panel, press Home.
3. Press to select Network Settings, then press OK.
4. Press to select View Network Configuration, press OK, then confirm you
have a non-zero IP address.
5. Select Apple > System Preferences.
6. Under Hardware, select Print & Fax.
7. In the Print & Fax dialog box, click +.
8. Select your printer from the list, then click Add.
The printer with a wireless connection is listed as the name of the printer plus a
number (for example, ADVENT-AW10+0072).
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Handling Paper
Paper types
For the best document printing results, use KODAK Document Papers or a paper
with the COLORLOK Technology logo on the package. Use only paper that is
designed for inkjet printers.
For the best photo printing results, use KODAK Photo Papers, which are optimized to
work with ADVENT All-in-One Printers, or photo papers designed for use on
pigment-based inkjet printers.
When handling photo paper:
• Hold the paper by the edges; avoid placing your fingerprints on it.
• Do not touch the glossy side of photo paper.
• Store paper flat, away from direct sunlight and heat.
You can use:
• Plain paper — 16 to 24 lb / 60 to 90 gsm
• Photo paper — up to 12 mils
• Card stock — 110 lb / 200 gsm, max
• Envelopes — most standard types
• Labels — all commercially available inkjet varieties on 8.5 x 11-in. or A4 sheets
• Iron-on transfers — all commercially available inkjet varieties on 8.5 x 11-in. or
A4 sheets
Paper sizes
The printer accepts the following paper sizes:
• 10 x 15 cm / 4 x 6 in.
• 10 x 18 cm / 4 x 7 in.
• 10 x 30 cm / 4 x 12 in.
• 13 x 18 cm / 5 x 7 in.
• 18 x 27 cm / 7.3 x 10.5 in.
• 20 x 25 cm / 8 x 10 in.
• 22 x 28 cm / 8.5 x 11 in.
• 22 x 36 cm / 8.5 x 14 in.
• A4 (21 x 30 cm / 8.3 x 11.7 in.)
• A5 (15 x 21 cm / 5.8 x 8.3 in.)
• A6 (11 x 15 cm / 4.1 x 5.8 in.)
• B5 (18 x 25 cm / 6.9 x 9.8 in.)
NOTE: Do not load paper smaller than 10 x 15 cm / 4 x 6 in.
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Handling Paper
Envelope sizes
Loading paper
The printer accepts the following envelope sizes:
• C5 (16 x 23 cm / 6.7 x 9 in.)
• C6 (11 x 16 cm / 4.5 x 6.4 in.)
• DL (11 x 22 cm / 4.3 x 8.7 in.)
• US #7¾ (10 x 19 cm / 3.9 x 7.5 in.)
• US #9 (10 x 23 cm / 3.9 x 8.9 in.)
• US #10 (11 x 24 cm / 4.1 x 9.5 in.)
IMPORTANT: Do not load envelopes with cutout or clear windows.
To load paper:
1. Lift the input tray.
2. Open the output tray, then pull out the extender until it is fully extended.
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Loading plain paper
ADVENT AW10 All-in-One Printer
The input tray capacity is 100 sheets of plain paper.
To load plain paper:
1. Fan and stack the paper.
2. Make sure the left and right paper-edge guides are in the far left and far right
positions, then insert the paper into the input tray.
3. Move the paper-edge guides until they touch the paper.
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Handling Paper
Loading photo paper
The input tray capacity is 20 sheets of photo paper.
To load photo paper:
IMPORTANT: If the photo paper is loaded the wrong way, print quality will be affected.
1. Remove any paper from the tray.
2. Insert the paper (short side first) into the center of the input tray with the logo
side toward the tray and the glossy side toward you.
3. Move the paper-edge guides until they touch the paper.
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Loading envelopes
ADVENT AW10 All-in-One Printer
The input tray capacity is 20 envelopes.
IMPORTANT: Do not load envelopes with cutout or clear windows.
To l oa d e n ve l o pe s:
1. Remove any paper from the tray.
2. Insert the envelope(s) into the tray with the flap away from you and the top of
the envelope against the right side of the tray.
3. Move the paper-edge guides until they touch the envelope(s).
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