Advent AW10 Extended User Manual

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Extended User Guide

AW10 All-in-One Printer

Hemel Hempstead Hertfordshire HP2 7TG

Specifications subject to change without notice.

September 2010

1 Printer Overview

Components.......................................................................................................................................................................1

Control panel.....................................................................................................................................................................2

Configuring printer settings ..........................................................................................................................................3

Setting your printer as the default printer .................................................................................................................4

2 Networking Your Printer

Connecting to a wireless network ...............................................................................................................................5

Before you connect ...................................................................................................................................................5

Connecting to a wireless network using the WiFi Setup Wizard..................................................................5

Using the LCD keyboard..........................................................................................................................................8

Setting up an IP address...........................................................................................................................................8

Viewing the network configuration.......................................................................................................................9

Printing the network configuration .....................................................................................................................10

Installing your printer on additional computers on the network.................................................................10

Connecting to another ADVENT All-in-One Printer......................................................................................10

Adding a wireless network connection to a USB-connected computer........................................................... 11

Changing from USB to a wireless connection ................................................................................................... 11

3 Handling Paper

Paper types...................................................................................................................................................................... 13

Paper sizes....................................................................................................................................................................... 13

Envelope sizes................................................................................................................................................................. 14

Loading paper ................................................................................................................................................................. 14

Loading plain paper................................................................................................................................................. 15

Loading photo paper ..............................................................................................................................................16

Loading envelopes................................................................................................................................................... 17

4 Printing

Printing documents ....................................................................................................................................................... 18

Printing two-sided documents.............................................................................................................................18

Printing pictures .............................................................................................................................................................19

Printing from a memory card................................................................................................................................19

Using default settings to print a picture ........................................................................................................... 20

Changing the settings and printing pictures..................................................................................................... 21

Printing tagged pictures.........................................................................................................................................23

Transferring pictures to a computer........................................................................................................................ 24

adventprintersupport.custhelp.com i

5 Copying

Copying a document.....................................................................................................................................................25

Using the default settings to copy a document...............................................................................................25

Adjusting the settings and copying a document.............................................................................................26

Changing the number of copies of a document ..............................................................................................27

Enlarging or reducing a document ......................................................................................................................28

Darkening or lightening a copy ............................................................................................................................29

Copying a photograph................................................................................................................................................. 30

Using the default settings to copy a photograph ........................................................................................... 30

Adjusting the settings and copying a photograph ...........................................................................................31

Changing the number of copies of a photograph............................................................................................33

Enlarging or reducing a photograph .................................................................................................................. 34

Darkening or lightening a photograph ...............................................................................................................35

6 Scanning

Scanning from the control panel................................................................................................................................36

Scanning using the computer.....................................................................................................................................38

7 Maintaining Your Printer

General care and cleaning..........................................................................................................................................40

Cleaning the scanner glass and document backing ....................................................................................... 41

Replacing ink cartridges.............................................................................................................................................. 43

Updating the software and printer firmware......................................................................................................... 46

Updating if your printer is connected to a computer with WINDOWS OS ............................................ 46

Updating if your printer is connected to a computer with MAC OS......................................................... 47

Monitoring and adjusting printer performance .................................................................................................... 48

Checking ink levels................................................................................................................................................. 48

Resetting factory defaults .................................................................................................................................... 48

Replacing the printhead .............................................................................................................................................. 49

8 Troubleshooting

Basic troubleshooting ...................................................................................................................................................53

Getting help on the Web .............................................................................................................................................55

Status lights.....................................................................................................................................................................56

Power light ................................................................................................................................................................56

Wi-Fi connectivity LED ..........................................................................................................................................56

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ADVENT AW10 All-in-One Printer

9 Product and Safety Specifications

Specifications and features ........................................................................................................................................ 57

Print performance................................................................................................................................................... 57

Photo printing features.......................................................................................................................................... 57

Copy document features ...................................................................................................................................... 57

Copy photo features .............................................................................................................................................. 58

Scanning features ................................................................................................................................................... 58

Paper input tray features ...................................................................................................................................... 58

Ink cartridges ........................................................................................................................................................... 58

Connectivity............................................................................................................................................................. 59

Software support .................................................................................................................................................... 59

Physical specifications .......................................................................................................................................... 59

Warranty................................................................................................................................................................... 59

System requirements.............................................................................................................................................60

Safety information ........................................................................................................................................................ 62

Regulatory compliance................................................................................................................................................ 63

European compliance statement........................................................................................................................ 63

German compliance statement .......................................................................................................................... 63

Waste electrical and electronic equipment labeling..................................................................................... 64

ENERGY STAR® Qualified All-in-One Printer ....................................................................................................... 64

Warranty Information.................................................................................................................................................. 65

Manufacturer's Limited Warranty ..................................................................................................................... 65

Warranty Coverage ............................................................................................................................................... 65

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Printer Overview

Components

This printer lets you print, copy, and scan pictures and documents. In addition, this printer supports networking, letting you access the printer over a wireless (Wi-Fi) network.

1 Scanner glass 9 Memory card slot

2 Scanner lid 10 Access door

3 Control panel 11 Printhead with ink cartridges installed

4 Left paper-edge guide 12 Output tray extender

5 Paper guard 13 USB port

6 Paper input tray 14 Power cord connection port

7 Right paper-edge guide 15 Paper output tray

8 Wi-Fi connectivity LED

adventprintersupport.custhelp.com 1

Printer Overview

Control panel

Feature Description

1 LCD Displays pictures, messages, and menus

2 Cancel button Stops the current operation and returns to the menu

3 Home button Displays the main menu, and toggles between screens

4 Navigation buttons Used to navigate menus, scroll through pictures

5 Start button Begins copying, scanning, printing, maintenance tasks, and file

transfer

6 OK button Selects a menu item and allows you to continue with the

current operation

7 Back button Displays the higher level screen in the menu structure

8 On/Off button Turns the printer on or off

9 Power light Indicates whether power is on or off

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Configuring printer settings

To set or change basic printer settings:

1. Press Home.

2. Press to select Printer Settings, then press OK.

3. Press to select one of the following settings:

• Date and Time –Press OK, then press to select Ye a r , Month, Day, Hour, or Minute.

Press or to change the values; press OK when you are done.

• Ti me to Lo w P ow er

To conserve energy, your printer will enter a low power (sleep) mode after being idle for a default delay time of 1 hour. You can increase the delay time to low power (in 0.5 hour increments) up to 4 hours. Increasing the delay time may result in reduced energy savings.

–Press to change the time to energy-saving sleep mode (select from 1 to

4 hours in 0.5 hour increments).

• Tagged Images Printing (see Printing tagged pictures, page 23) –Press to select Off or On.

• Language –Press OK, press to select a language, then press OK.

• Country/Region –Press OK, press to select a country or region, then press OK.

• Reset All Settings (see Resetting factory defaults, page 48) NOTE: Resetting factory defaults does not change the date and time,

language, country/region, or network settings.

ADVENT AW10 All-in-One Printer

• About –Press OK to view the Firmware Version number; press OK when you are

done.

4. Press Back to return to the Main Menu.

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Printer Overview

Setting your printer as the default printer

If you have more than one printer and your all-in-one printer is not the default printer, you may set it as your default printer.

IMPORTANT: For all operating systems, if you connect your printer with a USB cable and

with a wireless connection, your printer may be listed twice. Be sure to select the correct printer. The name of the printer that ends with a plus and four digits (+XXXX) indicates a wireless connection.

For computers with WINDOWS XP OS

1. Select Start > Control Panel > Printers and Faxes.

2. Right-click your printer, and select Set as Default Printer.

For computers with WINDOWS VISTA OS

1. Select Start > Control Panel > Hardware and Sound > Printers.

2. Right-click your printer, and select Set as Default Printer.

For computers with WINDOWS 7 OS

1. Select Start > Control Panel > Hardware and Sound > Devices and Printers.

2. Right-click your printer, and select Set as Default Printer.

For computers with MAC OS

When a new printer is installed, it becomes the default printer. If your all-in-one printer is not the default printer:

1. From the dock, open System Preferences.

2. In the Hardware section, click Print & Fax.

3. Select your printer from the drop-down list next to Default Printer.

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Networking Your Printer

This section explains how to configure your wireless network settings.

Connecting to a wireless network

To connect your printer to an 802.11b/g/n wireless (Wi-Fi) network, refer to the following information.

Before you connect

You need:

• a wireless router.

• to determine whether your wireless router supports Wi-Fi Protected Setup (WPS).

• to temporarily disable your firewall until the printer is successfully installed and communicating.

– If you are unsure of how your network is configured, contact your Internet

service provider or your network administrator.

– If you have specific questions about your router, see your router

manufacturer’s documentation for more information.

For information, go to adventprintersupport.custhelp.com/app/go/inkjetnetworking

Connecting to a wireless network using the WiFi Setup Wizard

You can use the WiFi Setup Wizard on the printer to connect to your wireless network. Read the following procedures and use the one that is appropriate for your network setup.

Connecting to a non-WPS wireless router

To connect your printer to your wireless network, you need to know the network name, also called the Service Set Identifier (SSID). You can obtain your network name from the wireless router.

If your network has security enabled, you also need to know the password (passphrase or security string).

Record your network information in the spaces below, using the correct uppercase and lowercase letters.

Network Name (SSID): ________________________________________

Security String (case-sensitive): ________________________________

1. Press Home.

2. Press to select Network Settings, then press OK.

3. With WiFi Setup Wizard selected, press OK. NOTE: The Wi-Fi radio turns on when you select WiFi Setup Wizard.

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Networking Your Printer

The Wi-Fi connectivity LED blinks as the printer searches for available wireless networks within range, then displays the list in order of signal strength. For example:

If there are more networks than can be shown on the LCD, a (page down) symbol appears in the bottom right of the display. If you don’t see your network in the list, or if you want to change your network, select Rescan for Wireless Networks, then press OK.

4. If the name of your network is:

Listed Not listed

Press to select your network, then press OK.

Make sure your wireless router is turned on and within range. If your wireless router does not broadcast its SSID (network name):

1. Press to select Unlisted Network, then press OK.

2. Use the LCD keyboard (see Using the LCD

keyboard, page 8) to enter your network name.

3. Select WEP or WPA/WPA2 as required for your network's security setup, then press OK.

5. If your network has security enabled, use the LCD keyboard (see Using the LCD

keyboard, page 8) to enter your security string.

6. When the confirmation message appears, press OK. If the printer is successfully connected, the Wi-Fi connectivity LED will stop

blinking and stay on steadily. If you are unable to connect your printer, go to

adventprintersupport.custhelp.com/app/go/inkjetnetworking for more

information.

7. If you haven’t yet installed the ADVENT All-in-One Printer Software, go to

adventprintersupport.custhelp.com/app/go/downloads and follow the

on-screen instructions to install the software. The printer with a wireless connection is listed as the name of the printer plus a

number (for example, ADVENT-AW10+0072).

8. Enable the firewall that you disabled earlier.

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Connecting to a WPS wireless router

If your router supports Wi-Fi Protected Setup (WPS), you can use WPS Connect. WPS lets you configure your printer for a wireless network by pressing buttons or entering a PIN.

To connect to a network using WPS:

1. Press Home.

2. Press to select Network Settings, then press OK.

3. With WiFi Setup Wizard selected, press OK. NOTE: The Wi-Fi radio turns on automatically when you select Wi-Fi Setup

Wizard.

4. With WPS Connect selected, press OK.

5. Select one of two methods of connecting:

IMPORTANT: Before you press OK on the printer, make sure you know where the

ADVENT AW10 All-in-One Printer

router's push button is, or where to enter the generated PIN. If necessary, consult your Internet service provider or router device manufacturer’s documentation for more information.

Pressing a button Entering a PIN

NOTE: You will have two minutes to

press or select the WPS button. It may be a button on the device or a virtual button in the device’s software.

a. With Push Button Configuration

a. Press to select Generate

WPS PIN, then press OK.

b. In your wireless router’s

software, locate the PIN screen.

c. Enter the PIN you received on

the LCD into the PIN screen.

selected, press OK.

b. Press or select the WPS button for

your wireless router.

6. When the confirmation message appears, press OK. If the printer is successfully connected, the Wi-Fi connectivity LED will stop

blinking and stay on steadily. If you are unable to connect your printer, go to

adventprintersupport.custhelp.com/app/go/inkjetnetworking for more

information.

7. If you haven’t yet installed the ADVENT All-in-One Printer Software, go to

adventprintersupport.custhelp.com/app/go/aiodownloads and follow the

on-screen instructions to install the software. The printer with a wireless connection is listed as the name of the printer plus a

number (for example, ADVENT-AW10+0072).

8. Enable the firewall that you disabled earlier.

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Networking Your Printer

Using the LCD keyboard

When you need to enter letters or numbers, a keyboard appears on the LCD.

On the control panel, press , , or to select the letters and numbers, using the correct uppercase and lowercase letters. Press OK after each character. When

you are done, select

Setting up an IP address

IMPORTANT: You should only need to set up an IP address for your printer if you are

Use the arrow keys to select the letters, numbers, and symbols, then press

DONE, then press OK.

OK.

having a problem with connecting. Typically, it is not necessary to set up an IP address. This procedure is for advanced users who know how to obtain the IP address for the printer.

All IP address entries have the following format: 000.000.000.000. Within each three-digit grouping, the number must be right-justified. If an address or subnet mask has only one or two characters between the periods, include one or two leading zeros in front of that number. For example:

The address as it may appear in your documentation

149.89.138.149 149.089.138.149

149.2.40.149 149.002.040.149

How to enter the address in the printer menu

For information about obtaining the printer IP address, go to

adventprintersupport.custhelp.com/app/go/inkjetnetworking.

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To set up your IP address on the printer:

1. Press Home.

2. Press to select Network Settings, then press OK.

3. Press to select Advanced IP Address Setup, then press OK.

4. Press OK again to continue.

5. Select one of the following, then press OK:

• Dynamic (DHCP)

• Manual (Static)

6. If you selected Manual (Static), you are prompted to enter an IP address, a Subnet Mask, a Gateway Address, and a DNS Server address. Press OK after each entry. Use the navigation buttons to enter each digit of the numbers.

Consult your Internet service provider or network administrator for more information.

Viewing the network configuration

To view the network configuration and verify that you are connected to your wireless network:

ADVENT AW10 All-in-One Printer

1. Press Home.

2. Press to select Network Settings, then press OK.

3. Press to select View Network Configuration, then press OK. The wireless or Ethernet network settings appear on the LCD, including:

• Printer Hostname

• Connection

• Speed

• IP Address

• IP Address Type

• Network Subnet

• Connected Network SSID

•Security

• Authentication

• Channel

•Region

• Radio (on/off)

• MAC Address If the printer is connected to your network, you will see the network name and

the word CONNECTED.

4. To scroll through the information, press .

5. When you are done, press OK.

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Networking Your Printer

Printing the network configuration

To print the current network configuration:

1. Load plain paper into the printer. (See Loading plain paper, page 15.)

2. Press Home.

3. Press to select Network Settings, then press OK.

4. Press to select Print Network Configuration, then press OK.

Installing your printer on additional computers on the network

To add your printer to another computer(s) on your network, install the ADVENT All-in-One Printer Software on each computer. Go to

adventprintersupport.custhelp.com/app/go/aiodownloads and follow the on-screen

instructions.

Connecting to another ADVENT All-in-One Printer

If you are connecting to another Advent printer:

On a computer with WINDOWS OS:

1. Select Start > All Programs > Advent > ADVENT Printer Set-Up Utility.

• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is not listed:

a. Select No, my printer is not listed, then click Next. b. From the drop-down list, select your printer. c. Select Network - Wireless / WiFi, then click Next.

When your printer is detected, driver installation begins.

• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is listed: a. Highlight the all-in-one printer that is connected to your network. b. Select Yes, my printer is listed, then click Next.

When your printer is detected, driver installation begins.

2. When driver installation is complete, click Done.

On a computer with MAC OS:

1. Select Apple > System Preferences.

2. Under Hardware, select Print & Fax.

3. In the Print & Fax dialog box, click +.

4. Select your printer from the list, then click Add.

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ADVENT AW10 All-in-One Printer

Adding a wireless network connection to a USB-connected computer

You can change the way you connect to your printer at any time.

Changing from USB to a wireless connection

To change the printer connection type from USB to a wireless (Wi-Fi) network:

If your printer is connected to a computer with WINDOWS OS:

1. Unplug the USB cable from your printer and computer.

2. On the printer control panel, press Home.

3. Press to select Network Settings, then press OK.

4. Press to select View Network Configuration, press OK, then confirm you have a non-zero IP address.

5. If you have not already done so, connect your printer to your wireless network.

Connecting to a wireless network, page 5.

See

6. On your computer, disable any firewall you have installed until you have successfully completed the installation. For more information on firewalls, go to

adventprintersupport.custhelp.com/app/go/inkjetnetworking.

7. S el ec t Start > All Programs > Advent > ADVENT Printer Set-Up Utility.

• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is not

listed: a. Select No, my printer is not listed, then click Next. b. Select your printer from the list. c. Select Network - Wireless/WiFi, then click Next.

When your printer is detected, driver installation begins.

• If your wireless all-in-one printer (example: ADVENT-AW10+0072) is listed:

a. Highlight the all-in-one printer that is connected to your network. b. Select Yes, my printer is listed, then click Next.

When your printer is detected, driver installation begins.

8. When driver installation is complete, click Done.

The printer with a wireless connection is listed as the name of the printer plus a number (for example, ADVENT-AW10+0072).

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Networking Your Printer

If your printer is connected to a computer with MAC OS:

1. Unplug the USB cable from your printer and computer.

2. On the printer control panel, press Home.

3. Press to select Network Settings, then press OK.

4. Press to select View Network Configuration, press OK, then confirm you have a non-zero IP address.

5. Select Apple > System Preferences.

6. Under Hardware, select Print & Fax.

7. In the Print & Fax dialog box, click +.

8. Select your printer from the list, then click Add.

The printer with a wireless connection is listed as the name of the printer plus a number (for example, ADVENT-AW10+0072).

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Handling Paper

Paper types

For the best document printing results, use KODAK Document Papers or a paper with the COLORLOK Technology logo on the package. Use only paper that is designed for inkjet printers.

For the best photo printing results, use KODAK Photo Papers, which are optimized to work with ADVENT All-in-One Printers, or photo papers designed for use on pigment-based inkjet printers.

When handling photo paper:

• Hold the paper by the edges; avoid placing your fingerprints on it.

• Do not touch the glossy side of photo paper.

• Store paper flat, away from direct sunlight and heat.

You can use:

• Plain paper — 16 to 24 lb / 60 to 90 gsm

• Photo paper — up to 12 mils

• Card stock — 110 lb / 200 gsm, max

• Envelopes — most standard types

• Labels — all commercially available inkjet varieties on 8.5 x 11-in. or A4 sheets

• Iron-on transfers — all commercially available inkjet varieties on 8.5 x 11-in. or A4 sheets

Paper sizes

The printer accepts the following paper sizes:

• 10 x 15 cm / 4 x 6 in.

• 10 x 18 cm / 4 x 7 in.

• 10 x 30 cm / 4 x 12 in.

• 13 x 18 cm / 5 x 7 in.

• 18 x 27 cm / 7.3 x 10.5 in.

• 20 x 25 cm / 8 x 10 in.

• 22 x 28 cm / 8.5 x 11 in.

• 22 x 36 cm / 8.5 x 14 in.

• A4 (21 x 30 cm / 8.3 x 11.7 in.)

• A5 (15 x 21 cm / 5.8 x 8.3 in.)

• A6 (11 x 15 cm / 4.1 x 5.8 in.)

• B5 (18 x 25 cm / 6.9 x 9.8 in.)

NOTE: Do not load paper smaller than 10 x 15 cm / 4 x 6 in.

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Handling Paper

Envelope sizes

Loading paper

The printer accepts the following envelope sizes:

• C5 (16 x 23 cm / 6.7 x 9 in.)

• C6 (11 x 16 cm / 4.5 x 6.4 in.)

• DL (11 x 22 cm / 4.3 x 8.7 in.)

• US #7¾ (10 x 19 cm / 3.9 x 7.5 in.)

• US #9 (10 x 23 cm / 3.9 x 8.9 in.)

• US #10 (11 x 24 cm / 4.1 x 9.5 in.)

IMPORTANT: Do not load envelopes with cutout or clear windows.

To load paper:

1. Lift the input tray.

2. Open the output tray, then pull out the extender until it is fully extended.

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Loading plain paper

ADVENT AW10 All-in-One Printer

The input tray capacity is 100 sheets of plain paper.

To load plain paper:

1. Fan and stack the paper.

2. Make sure the left and right paper-edge guides are in the far left and far right positions, then insert the paper into the input tray.

3. Move the paper-edge guides until they touch the paper.

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Handling Paper

Loading photo paper

The input tray capacity is 20 sheets of photo paper.

To load photo paper:

IMPORTANT: If the photo paper is loaded the wrong way, print quality will be affected.

1. Remove any paper from the tray.

2. Insert the paper (short side first) into the center of the input tray with the logo side toward the tray and the glossy side toward you.

3. Move the paper-edge guides until they touch the paper.

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Loading envelopes

ADVENT AW10 All-in-One Printer

The input tray capacity is 20 envelopes.

IMPORTANT: Do not load envelopes with cutout or clear windows.

To l oa d e n ve l o pe s:

1. Remove any paper from the tray.

2. Insert the envelope(s) into the tray with the flap away from you and the top of the envelope against the right side of the tray.

3. Move the paper-edge guides until they touch the envelope(s).

adventprintersupport.custhelp.com 17

Printing

Print documents and lab-quality pictures on your printer.

Printing documents

To print a document:

1. Open the document on your computer.

2. Select File > Print.

3. In the Print dialog box, select your ADVENT Printer.

4. Choose the pages to print, number of copies, etc, then click OK (on a computer with WINDOWS OS) or Print (on a computer with MAC OS).

Printing two-sided documents

You can print two-sided documents on any size paper that the printer accepts (see

Paper sizes, page 13) by rotating the paper manually as described below.

IMPORTANT: Two-sided printing will not work on bar-coded photo paper (the bar code is

on the back side). Two-sided printing can only be done on media that can absorb ink on both sides, such as plain paper or two-sided photo paper.

Printing two-sided documents from a computer with WINDOWS OS

To print two-sided documents from a computer with WINDOWS OS:

1. Load paper into the paper tray.

2. Open the document you want to print, then select File > Print.

3. In the Print dialog box, make sure that ADVENT AIO AW10 printer is selected, then click Properties.

4. Select the Layout tab.

5. In the Two-sided printing field, select Manual (Instructions provided), then click OK.

6. Click OK.

7. When a message appears on your computer or printer LCD, remove the printed pages from the output tray, and follow the instructions on the computer or LCD.

8. Turn the printed pages over, and place into the input tray (top edge down and printed side away from you).

9. Press Start on the printer.

Printing two-sided documents from a computer with MAC OS

To print two-sided documents from a computer with MAC OS:

1. Load paper into the paper tray.

2. Open the document you want to print, then select File > Print.

3. In the Print dialog box, make sure that ADVENT AIO AW10 is selected.

4. In the Copies & Pages drop-down list, select Paper Handling.

5. In the Pages to Print drop-down list, select Odd Only.

18 adventprintersupport.custhelp.com

6. In the Page Order drop-down list, select Reverse.

7. C li ck Print.

8. When the odd pages have finished printing, remove them from the output tray.

9. Rotate the printed pages 180 degrees, and place them into the paper tray

10. Select File > Print.

11. In the Copies & Pages drop-down list, select Paper Handling.

12. In the Pages to Print drop-down list, select Even Only.

13. In the Page Order drop-down list, select Normal.

14. Click Print.

Printing pictures

You can print pictures with your all-in-one printer from:

• A memory card inserted into the memory card slot on the printer.

• Any picture-editing or photo-management software on your computer.

ADVENT AW10 All-in-One Printer

(printed side up).

Printing from a memory card

Your printer accepts the following memory cards:

•SD Card

• SDHC Card

• MMC Card

• MEMORY STICK

• Variations of the memory cards listed above that require an adapter (for example, MEMORY STICK Duo, miniSD, and microSD)

IMPORTANT: If you use a memory card with an adapter, make sure you insert and remove

the adapter and the memory card as a unit; do not remove the memory card while leaving the adapter in the printer.

adventprintersupport.custhelp.com 19

Printing

memory card slot

Using default settings to print a picture

To print a picture from a memory card using the factory default settings:

1. Load photo paper with the glossy side toward you (see Loading photo paper,

page 16), and move the paper-edge guides until they touch the paper.

2. Insert the memory card into the memory card slot.

3. Press or to select the picture you want to print.

4. Press Start to begin printing. The printer prints one 10 x 15 cm / 6 x 4 in. picture.

IMPORTANT: To prevent loss of data from your memory card, do not remove it from the

printer while printing.

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Changing the settings and printing pictures

memory card slot

You can change the print photos options for an individual picture or group of pictures, or you can change the settings and save them as the default.

To print a picture or pictures using settings other than the default settings:

1. Load photo paper with the glossy side toward you (see Loading photo paper,

page 16), and move the paper-edge guides until they touch the paper.

Insert the memory card into the memory card slot. A picture appears on the LCD

ADVENT AW10 All-in-One Printer

3. Press or to select the picture you want to print, then press OK.

4. Repeat step 3 for each picture you want to print.

5. Press Back for Print Photos Options.

6. Press to select an option (see table below), then press or to change the setting.

Print Photos Option Settings Description

View Photos -- Scroll through the pictures on the

memory card; press picture for printing; press Back to display the Print Photos Options menu.

Find Photos -- Press OK, then select a year, month,

and/or day to view photos by date that they were taken; press OK to view the photo(s); press Back to display the Print Photos Options menu.

Transfer All to PC --

To transfer all the pictures on the memory card to your computer, press OK then Start. (Your printer and computer must be connected with a USB cable.)

OK to select the

adventprintersupport.custhelp.com 21

Printing

Print Photos Option Settings Description

Rotate This Photo

Quantity 1 (default) to 99

Colour Colour (default) Prints full colour.

Print Size 5 x 8 cm (3 x 2")

Black & White Prints black and white (gray scale).

9 x 13 cm (5 x 3.5")

10 x 15 cm (6 x 4") (default)

10 x 18 cm (7 x 4")

13 x 18 cm (7 x 5") 10 x 30 cm (12 x 4")

20 x 25 cm (10 x 8")

21.6 x 28 cm or A4

Press OK, then press or to rotate the image on the LCD. (This is for viewing purposes only and does not affect how the picture prints.) Press Back to display the Print Photos Options menu.

The number of copies that print.

If the selected copy size is smaller than the paper in the paper tray, the printer automatically arranges the pictures to best fit the paper size.

Plain Paper Quality Normal (default) Good quality output; prints faster than

Best.

Best The highest quality.

Draft The fastest print speed.

Photo Paper Quality Auto.

(default)

Scene Balance On (default)

Off

Add Date to Prints No (default)

Ye s

Save as Defaults No / Yes

The printer detects photo paper in the paper tray and sets Best quality automatically.

Adjusts the image brightness to correct for underexposure and reduces the variation in contrast in different areas of the picture.

Prints the date of the picture(s) (the date the picture was taken or last edited) in a corner of the print.

To save the settings as the new default, press OK. With Ye s selected, press OK.

7. When you have finished changing settings, press Start to begin printing.

IMPORTANT: To prevent loss of data from your memory card, camera, or portable drive,

do not remove it from the printer while printing.

22 adventprintersupport.custhelp.com

Printing tagged pictures

memory card slot

Some digital cameras let you tag (or “mark”) pictures on the memory card for printing. This creates a tag that is recognized by the printer. If you choose to print tagged pictures, they will be printed according to the default settings on your printer (unless otherwise specified by the tag from the camera).

NOTE: Refer to your camera user guide to determine whether your camera supports

To print tagged pictures:

1. Load photo paper with the glossy side toward you (see Loading photo paper,

page 16), and move the paper-edge guides until they touch the paper.

2. Insert the memory card into the memory card slot.

ADVENT AW10 All-in-One Printer

tagged (also “marked” or “DPOF”) functionality.

3. When the “Print tagged images?” message appears, press Start.

adventprintersupport.custhelp.com 23

Printing

Transferring pictures to a computer

You can transfer your image files from a memory card in the printer to your computer. To transfer these files, the printer must be connected to your computer with a USB cable.

NOTE: If you have large video files or a large number of pictures (400 or more), we

recommend that you transfer them using a memory card reader attached directly to your computer.

1. Insert the memory card into the memory card slot on the printer.

2. Press Back.

3. Press to select Transfer All to PC, then press OK.

4. Press Start.

5. If your computer is connected to a wireless network and with a USB cable, select the USB-connected printer (no number after the printer name).

6. Follow the on-screen instructions on your computer.

24 adventprintersupport.custhelp.com

Copying

You can copy documents and pictures with your all-in-one printer. The printer produces high–quality colour or black-and-white copies on a variety of paper types

Paper types, page 13).

(see

Copying a document

You can copy a document using the default settings, or you can adjust the quantity, size, quality, and brightness of your copies.

Using the default settings to copy a document

The default settings are either the factory default settings (see Resetting factory

defaults, page 48), or defaults that you have set on the printer (see Save as Defaults, page 27).

To copy a document using the current default settings:

1. Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2. Close the lid.

3. Press Home.

4. Press Start to begin copying.

adventprintersupport.custhelp.com 25

Copying

Adjusting the settings and copying a document

To copy a document using settings other than the default settings:

1. Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2. Close the lid.

3. Press Home.

4. With Copy Document selected, press OK.

5. Press to select an option, then press or to change the setting.

Copy Document

Option

Quantity 1 (default) to 99 The number of copies that print.

Colour Colour (default) Prints full colour.

Copy Size Same Size

Setting Description

Black & White Prints black and white (gray scale).

The copy is the same size as the

(default)

Fit to Page The printer detects the size of the

20% to 500% Reduces down to 20% or enlarges up

original.

original on the scanner glass and the size of the paper in the paper tray, and automatically reduces or enlarges the original so that the copy fits on the paper.

to 500% of the original size.

26 adventprintersupport.custhelp.com

ADVENT AW10 All-in-One Printer

Copy Document

Option

Plain Paper Quality Normal

Photo Paper Quality Auto.

Brightness Normal, -3 to +3

Save as Defaults No / Yes To save the settings as the new

Setting Description

Good quality output; prints faster than

(default)

Best The highest quality, but the slowest

Draft The fastest print speed, but the lowest

(default)

(Normal is default)

Best.

print speed; eliminates the banding effect that sometimes occurs when printing Draft or Normal.

quality.

The printer detects photo paper in the paper tray and sets Best quality automatically.

Lightens or darkens the copy. Normal is no change from the original;

-3 is the darkest; +3 is the lightest.

default, press OK. With Ye s selected, press OK.

6. Press Start to begin copying.

Changing the number of copies of a document

To change the number of copies:

1. Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

adventprintersupport.custhelp.com 27

Copying

2. Close the lid.

3. Press Home.

4. With Copy Document selected, press or to select a number.

5. Press Start to begin copying.

Enlarging or reducing a document

To enlarge or reduce the size of the copy:

1. Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2. Close the lid.

3. Press Home.

4. With Copy Document selected, press OK.

5. Press to select Copy Size.

6. Press or to select an enlargement or reduction.

7. P re ss Start to begin copying.

28 adventprintersupport.custhelp.com

Darkening or lightening a copy

To darken or lighten the copy:

1. Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

ADVENT AW10 All-in-One Printer

2. Close the lid.

3. Press Home.

4. With Copy Document selected, press OK.

5. Press to select Brightness.

6. Press to select a number below zero for a darker copy, or press to select a number above zero for a lighter copy.

7. P re ss Start to begin copying.

adventprintersupport.custhelp.com 29

Copying

Copying a photograph

You can copy a photograph using the default settings, or you can adjust the quantity, size, quality, and brightness of your copies.

Using the default settings to copy a photograph

The default settings are either the factory default settings (see Resetting factory

defaults, page 48), or defaults that you have set on the printer (see Save as Defaults, page 32).

To copy a photograph using the current default settings:

1. Load photo paper into the printer (see Loading photo paper, page 16).

2. Lift the scanner lid, and place the photograph face down in the right-front corner of the scanner glass.

3. Close the lid.

4. Press Home.

5. Press to select Copy Photo.

6. Press Start to begin copying.

30 adventprintersupport.custhelp.com

Adjusting the settings and copying a photograph

To copy a photograph using settings other than the default settings:

1. Lift the scanner lid, and place the photograph face down in the right-front corner of the scanner glass.

ADVENT AW10 All-in-One Printer

2. Close the lid.

3. Press Home.

4. Press to select Copy Photo, then press OK.

5. Press to select an option, then press or to change the setting.

Copy Photo Option Setting Description

Quantity 1 (default) to 99 The number of copies that print.

Colour Colour (default) Prints full colour.

Black & White Prints black and white (gray scale).

Copy Size

5 x 8 cm (3 x 2")

9 x 13 cm (5 x 3.5")

10 x 15 cm (6 x 4") (default)

10 x 18 cm (7 x 4")

13 x 18 cm (7 x 5") 10 x 30 cm (12 x 4")

20 x 25 cm (10 x 8")

21.6 x 28 cm (11 x

8.5") or A4

The printer enlarges or reduces the original to make it the copy size you select.

If the selected copy size is smaller than the paper in the paper tray, the printer automatically arranges the pictures to best fit the paper size.

adventprintersupport.custhelp.com 31

Copying

Copy Photo Option Setting Description

Plain Paper Quality Normal

(default)

Good quality output; prints faster than Best.

Best The highest quality, but the slowest

print speed; eliminates the banding effect that sometimes occurs when printing Draft or Normal.

Draft The fastest print speed, but the lowest

quality.

Photo Paper QualityaAuto.

(default)

The printer detects photo paper in the paper tray and sets Best quality automatically.

Brightness Normal (default)

-3 to +3

Lightens or darkens the copy. Normal is no change from the original;

-3 is the darkest; +3 is the lightest.

Preview No (default)

Ye s

To see a preview of the photograph on the LCD, select Ye s .

Save as Defaults No / Yes To save the settings as the new default,

press OK. With Ye s selected, press OK.

a. For photo paper quality copies, load photo paper into the printer (see Loading photo paper,

page 16)

6. Press Start to begin copying.

32 adventprintersupport.custhelp.com

Changing the number of copies of a photograph

To change the number of copies:

1. Lift the scanner lid, and place the photograph face down in the right-front corner of the scanner glass.

ADVENT AW10 All-in-One Printer

2. Close the lid.

3. Press Home.

4. Press to select Copy Photo, then press OK.

5. Make sure Quantity is selected.

6. Press or to select a number.

7. P re ss Start to begin copying.

adventprintersupport.custhelp.com 33

Copying

Enlarging or reducing a photograph

To enlarge or reduce the size of the copy:

1. Lift the scanner lid, and place the photograph face down in the right-front corner of the scanner glass.

2. Close the lid.

3. Press Home.

4. Press to select Copy Photo, then press OK.

5. Press to select Copy Size.

6. Press or to select the copy size.

7. P re ss Start to begin copying.

34 adventprintersupport.custhelp.com

Darkening or lightening a photograph

To darken or lighten the copy:

1. Lift the scanner lid, and place the photograph face down in the right-front corner of the scanner glass.

ADVENT AW10 All-in-One Printer

2. Close the lid.

3. Press Home.

4. Press to select Copy Photo, then press OK.

5. Press to select Brightness.

6. Press to select a number below zero for a darker copy, or press to select a number above zero for a lighter copy.

7. P re ss Start to begin copying.

adventprintersupport.custhelp.com 35

Scanning

Scanning digitizes documents and pictures, and sends the digital files to your computer.

When you scan, the digital file can:

• Be saved in a format and location that you determine

• Open in a third-party scanner software (such as MICROSOFT Paint)

Scanning from a software program on the computer can also scan from the printer control panel.

Before you begin scanning, make sure that the printer is connected to a computer using a USB cable or wireless network (see

Scanning from the control panel

To scan a document or a picture from the control panel:

1. Lift the scanner lid, and place the original document or picture face down in the right-front corner of the scanner glass.

gives you more options, but you

Chapter 2 , Networking Your Printer).

2. Close the lid.

3. Press Home.

4. Press to select Scan, then press OK. The Scan Options menu appears on the LCD.

36 adventprintersupport.custhelp.com

ADVENT AW10 All-in-One Printer

5. Press to select an option, then press or to change the setting.

Scan Option Settings Description

Scan To USB-connected

computer (default)

Memory Card The scanned file is sent to the

Name of computer (only if a computer is connected by wireless network)

Scan What Document

(default)

Photo

Destination File

(default)

Application Sends the scanned file to

The scanned file is sent to the USB-connected computer.

memory card in the memory card slot.

The scanned file is sent to the computer on the wireless network.

Sets the scan settings for scanning a document.

Sets the scan settings for scanning a photograph.

Sends the scanned file in the format and to the location on your computer that you designate.

MICROSOFT Paint on your computer.

Save as Defaults No / Yes

To save the settings as the new default, press

OK.

press

6. Press Start to make a scan. The scanned file appears at the destination you specified.

OK. With Ye s selected,

adventprintersupport.custhelp.com 37

Scanning

Scanning using the computer

To scan a document or a picture using a computer:

1. Lift the scanner lid, and place the original document or picture face down in the right-front corner of the scanner glass.

2. Close the scanner lid.

3. Open the third-party scanner software and follow the directions for scanning.

NOTE: You can scan multiple pictures simultaneously and save them as separate

files. When scanning multiple pictures, leave space between the pictures so that the printer can detect the separate pictures. Any pictures that overlap are interpreted as a single picture.

On a computer with WINDOWS OS:

MICROSOFT Paint is the default program for scanning on a computer with WINDOWS OS.

1. Open Paint. NOTE: Select Start > Programs > Accessories > Paint. (The path may vary

depending on your operating system.)

2. Select File > From Scanner or Camera.

3. Select what you want to scan, then click Preview.

4. If you want to change the quality of the scan, click Adjust the quality of the scanned picture, make adjustments, then click OK.

5. Click Scan.

6. Click Save As, and select a format and location for the file.

7. C li c k Save.

38 adventprintersupport.custhelp.com

ADVENT AW10 All-in-One Printer

On a computer with MAC OS:

1. Open ADVENT AIO Home Centre Software.

2. Select the Tools tab.

3. Click Scan Application.

4. Select what you want to scan, then click Preview.

5. Click Scan or Scan All.

6. Click Save As, and select a format and location for the file.

7. C li ck Save.

8. When you are finished scanning, click Cancel.

adventprintersupport.custhelp.com 39

CAUTION:

Maintaining Your Printer

Your printer requires little maintenance. However, Advent recommends cleaning the scanner glass and lid regularly to remove dust and fingerprints, which affect the quality and accuracy of scanning.

Except while cleaning the printer, keep the printer plugged into an AC power outlet. If you use a power strip, don't turn off the power strip. (The printer does not need to be turned on but should be plugged in.)

For optimal performance, keep the printer connected to a computer that is powered on and has the ADVENT All-in-One Printer Software installed, or keep the printer powered on and connected to the Internet through a wireless network.

Keep the printhead and ink cartridges in the printer at all times to help prevent damage to the printhead.

For recycling and/or disposal information, contact your local authorities.

General care and cleaning

Always disconnect the power to the printer before cleaning it. Do not use harsh or abrasive cleaners on any part of the printer.

• To clean the printer, wipe the outside with a clean, dry cloth.

• Keep the surrounding area vacuumed and litter-free.

• Protect the printer from tobacco smoke, dust, and liquid spills.

• Do not place objects on the printer.

• Keep the input tray free of dust, dirt, and other foreign objects.

• Keep the printer supplies away from direct sunlight and out of high-temperature environments.

• Do not allow chemicals to come into contact with the printer.

40 adventprintersupport.custhelp.com

Cleaning the scanner glass and document backing

CAUTION:

The scanner glass can get smudged and minor debris can accumulate on the white document backing under the scanner lid. Periodically clean the scanner glass and document backing.

Do not use harsh or abrasive cleaners on any part of the printer. Do not spray liquid directly on the glass. Do not use paper-based wipes on the document backing as they can scratch it.

To clean the scanner glass and document backing under the scanner lid:

1. Turn off the printer and unplug it from the power outlet.

2. Lift the scanner lid.

ADVENT AW10 All-in-One Printer

3. Wipe the glass with a soft cloth or sponge, slightly moistened with a nonabrasive glass cleaner.

adventprintersupport.custhelp.com 41

Maintaining Your Printer

4. Dry the glass with a lint-free cloth.

5. Gently clean the document backing with a soft cloth or sponge, slightly moistened with mild soap and warm water.

6. Dry the document backing with a chamois or lint-free cloth. NOTE: If the document backing needs further cleaning, use isopropyl (rubbing)

alcohol on a soft cloth, then wipe thoroughly with a cloth moistened with water to remove any residual alcohol.

7. When you finish cleaning, plug in the printer and press the on/off button to power on the printer.

42 adventprintersupport.custhelp.com

Replacing ink cartridges

Black ink cartridge

Colour ink cartridge

Printhead

Your printer uses both black and colour ink cartridges. You can check the approximate ink levels on the LCD (see cartridge is out of ink, the printer LCD displays a message stating that the black or colour ink cartridge needs replacing. You can order ink cartridges online. Go to

adventprintersupport.custhelp/app/go/inkreorder.

IMPORTANT: Do not use non-Advent brand or refilled ink cartridges.

To replace an ink cartridge:

1. Make sure your printer is on.

2. Lift the printer access door, and wait for the carriage to move to a position where you can access it.

ADVENT AW10 All-in-One Printer

Checking ink levels, page 48). When an ink

The ink cartridges are located in the printhead.

adventprintersupport.custhelp.com 43

Maintaining Your Printer

3. Pinch the tab on the ink cartridge.

4. Lift the ink cartridge out of the printhead.

5. Remove the new ink cartridge from its bag.

IMPORTANT: To prevent the printhead from drying out, insert the ink cartridge into the

printhead immediately.

44 adventprintersupport.custhelp.com

6. Remove the protective cap from the cartridge.

7. Insert the ink cartridge into the printhead.

ADVENT AW10 All-in-One Printer

8. Press down on the ink cartridge tab until you hear a click.

9. Close the printer access door.

adventprintersupport.custhelp.com 45

Maintaining Your Printer

Updating the software and printer firmware

Using the latest software and firmware helps ensure optimal performance of your printer.

NOTE: Firmware is the software that runs on your printer.

Updating if your printer is connected to a computer with WINDOWS OS

To update the software:

1. Make sure that your computer is connected to the Internet.

2. Select Start > Programs > Advent > ADVENT AIO Printer Tools.

NOTE: The path may vary depending on your operating system.

3. Under Printer Resources, click Check for Software Updates.

4. If there are updates, follow the on-screen instructions.

To update the printer firmware:

1. Make sure that your computer is connected to the Internet.

2. Connect the printer to the computer with a USB cable or wirelessly (if not currently connected).

3. Select Start > Programs > Advent > ADVENT AIO Printer Tools.

NOTE: The path may vary depending on your operating system.

4. Under Printer Resources, click Check for Printer (Firmware) Updates.

5. If there are updates, follow the on-screen instructions.

IMPORTANT: Do not turn off or unplug your printer or your computer during the update.

Doing so may cause the printer to become inoperable.

46 adventprintersupport.custhelp.com

ADVENT AW10 All-in-One Printer

Updating if your printer is connected to a computer with MAC OS

To update the software:

1. Make sure that your computer is connected to the Internet.

2. Select Finder > Applications > Advent AIO Home Center.

3. Select the Tools tab.

4. Select Check for Software Updates.

5. If there are updates, follow the on-screen instructions.

To up d at e t he fi rm wa re :

1. Make sure that your computer is connected to the Internet.

2. Connect the printer to the computer with a USB cable or wirelessly (if not currently connected).

3. Select Finder > Applications > Advent AIO Home Center.

4. Select the Tools tab.

5. Select Check for Printer (Firmware) Updates.

6. If there are updates, follow the on-screen instructions.

IMPORTANT: Do not turn off or unplug your printer or your computer during the update.

Doing so may cause the printer to become inoperable.

adventprintersupport.custhelp.com 47

Maintaining Your Printer

Monitoring and adjusting printer performance

From the control panel, you can perform tasks to help keep the printer functioning well.

Checking ink levels

To check the ink levels:

1. Press Home.

2. Press to select Maintenance, then press OK.

3. With Check Ink Levels selected, press OK. The LCD shows approximate levels of ink in the cartridges so you know when it’s

time to order replacement cartridges. NOTE: You can order ink cartridges online. Go to

adventprintersupport.custhelp/app/go/inkreorder.

Resetting factory defaults

To reset defaults to the factory default settings:

1. Press Home.

2. Press to select Printer Settings.

3. Press to select Reset All Settings, then press OK.

4. When you see the message, “This will reset printer settings to factory defaults,” press OK.

NOTE: Resetting factory defaults does not change the date and time, language,

country/region, or network settings.

48 adventprintersupport.custhelp.com

Replacing the printhead

IMPORTANT: Replacing the printhead is not a regular maintenance procedure. Replace

To replace the printhead:

1. Make sure your printer is on.

2. Lift the printer access door, and wait for the carriage to move to the access position.

ADVENT AW10 All-in-One Printer

the printhead only if you receive a new printhead from Advent.

3. Remove both ink cartridges and set them aside.

adventprintersupport.custhelp.com 49

Maintaining Your Printer

CAUTION:

4. Unlatch the used printhead by lifting the button in the center of the carriage.

5. Lift the used printhead out of the carriage.

6. Remove the new printhead from its bag.

Do not touch the copper contacts on the printhead, as doing so may damage the printhead.

50 adventprintersupport.custhelp.com

ADVENT AW10 All-in-One Printer

Copper contacts

7. Remove the plastic protective cap.

IMPORTANT: Be careful not to scratch the copper contacts while inserting the

printhead.

8. Place the new printhead into the carriage.

9. Push firmly against the target label of the printhead until you hear a loud snap.

adventprintersupport.custhelp.com 51

Maintaining Your Printer

10. Insert the black ink cartridge into the printhead.

11. Press down on the ink cartridge until you hear it click into position.

12. Repeat steps 10 - 11 for the colour ink cartridge.

13. Close the printer access door. The printer detects the new printhead. Follow the instructions on the LCD to

calibrate your printer.

52 adventprintersupport.custhelp.com

Troubleshooting

Basic troubleshooting

Some problems can be resolved quickly by power cycling the printer: Turn off your printer. Wait five seconds. Turn on the printer.

Use the following information to help troubleshoot problems with your printer.

Problem Possible Solutions

Printer does not power on

Printer not detected

• Make sure you are using the power cord that came with your printer.

• Make sure the power cord is connected to the AC adapter, it is plugged into an outlet or power strip, and that the LED on the AC adapter is lit.

• Make sure your printer is plugged in and turned on.

• If you are using a USB cable, make sure that:

– it is a USB 2.0 high-speed cable. – it is connected to both your printer and your computer. – you restart the computer if the USB cable was disconnected from the printer

then reconnected, or if power to the printer was interrupted.

• If you are using a wireless connection, make sure:

– the Wi-Fi connectivity LED on the printer is glowing steadily. – the printer is connected to your wireless network.

To ch e ck : a. On the printer, press Home. b. Press to select Network Settings, then press OK. c. Press to select View Network Configuration, then press OK.

Make sure that the Active Connection Type is WiFi, and that you have a

non-zero IP Address. – your router is transmitting data. – the firewall (excluding WINDOWS Firewall) is allowing the services needed for

your printer.

Wireless connectivity problems

Carriage jam

For additional information, go to

adventprintersupport.custhelp.com/app/go/inkjetnetworking

For wireless connectivity issues, go to

adventprintersupport.custhelp.com/app/go/inkjetnetworking.

• Open the printer access door and clear any obstructions.

• Check that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are installed correctly when you hear them click into place.)

adventprintersupport.custhelp.com 53

Troubleshooting

Problem Possible Solutions

Print quality

Ink cartridge

Paper jam

• For best results, use paper with the COLORLOK Technology logo on the package.

• Make sure the paper is loaded correctly. See Loading paper, page 14.

• Clean the printhead:

– Press Home. – Press to select Maintenance, then press OK. – Press to select Clean Printhead, then press OK.

• Calibrate the printer:

– Press Home. – Press to select Maintenance, then press OK. – Press to select Calibrate Printer, then press OK.

• For more help, go to adventprintersupport.custhelp.com.

• Check that ADVENT Ink Cartridge(s) are installed. Do not use non-Advent brand or refilled ink cartridges.

• Remove, then install the cartridges again. Make sure the cartridges click into place.

For more information, go to adventprintersupport.custhelp.com. Type “paper jam” in the search field.

• Open the access door.

• Gently pull paper out from the front, reaching through the opening above the paper output tray.

• If you cannot access the paper from the front, gently pull the jammed paper up from the paper input tray.

• Make sure the paper in the input tray is free of tears or creases.

• Make sure you do not overload the paper input tray.

Error

codes/message

54 adventprintersupport.custhelp.com

s Go to adventprintersupport.custhelp.com, then type your error code or message in the

search field.

ADVENT AW10 All-in-One Printer

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking. adventprintersupport.custhelp.com/app/go/inkjetnetworking

Search our knowledge base for answers to questions you may have about your printer.

Download the latest firmware and software for optimal printer performance.

Get help with problems you cannot resolve. Contact Advent at

adventprintersupport.custhelp.com

adventprintersupport.custhelp.com/app/go/aiodownloads

adventprintersupport.custhelp.com/app/go/contact and have

the following information available:

– ADVENT Service Number (located inside the printer

when you open the printer access door) – Printer model number (located on the control panel) – Computer model, operating system, and version of

ADVENT All-in-One Printer Software

adventprintersupport.custhelp.com 55

Troubleshooting

Status lights

Power light

The status lights indicate the condition of the printer. There are two status lights on the printer: one that indicates power, the other indicates Wi-Fi status.

Power light What it means

Off

Blinking

Wi-Fi connectivity LED

Wi-Fi connectivity LED What it means

Off The Wi-Fi radio is either turned off or is turned on but not

Blinks continuously The Wi-Fi radio is turned on, and the printer is searching for

• The printer is turned off. – Press the on/off button to turn on power.

• The printer does not have power. – Make sure that the power cord is plugged into the

back of the printer and into an electrical outlet, and that the electrical outlet has power.

• The printer is busy.

– Wait for the printer to finish the task.

• The printer is ready.

connected to a wireless network.

available wireless networks within range.

Blinks intermittently The Wi-Fi radio is turned on and the printer cannot find any

available wireless networks within range, or the Wi-Fi radio connection has been interrupted, or is too weak to send signals to and from the printer.

To find and connect to an available wireless network within range, press Setup Wizard (see

page 5).

On The Wi-Fi radio is turned on, and there is a working

connection between the printer and a wireless network.

56 adventprintersupport.custhelp.com

OK, turn the Wi-Fi radio off, and run the WiFi

Connecting to a wireless network,

Product and Safety Specifications

The following specifications are subject to change without notice.

Specifications and features

Print performance

ISO/IEC 24374 ESAT 6 ipm

ISO/IEC 24374 ESAT 4 ipm

Print technology Continuous-tone, thermal inkjet

Print quality modes Draft, Normal, and Best on plain paper

Photo quality mode on photo paper

Photo printing features

Quantity 1 to 99

Print sizes 5 x 8 cm (3 x 2 in.)

9 x 13 cm (5 x 3.5 in.) 10 x 15 cm (6 x 4 in.) 10 x 18 cm (7 x 4 in.) 13 x 18 cm (7 x 5 in.) 10 x 30 cm (12 x 4 in.) (Panoramic) 20 x 25 cm (10 x 8 in.) 22 x 28 cm (11 x 8.5 in.) (US Letter) A4 (21 x 30 cm)

Quality Photo quality mode on photo paper

Auto-detect media Auto-detect plain paper and photo papers

Add date to prints No (default), Yes

Scene balance On (default), Off

Copy document features

Quantity 1 to 99 copies

Copy sizes Same Size, Fit-to-Page, 20% to 500%

Plain paper quality Best, Normal, Draft

Brightness – 3 to + 3

Colour Black-and-white or colour

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Product and Safety Specifications

Copy photo features

Copy sizes 5 x 8 cm (3 x 2 in.)

Brightness – 3 to + 3

Scanning features

Scanner type Contact Image Sensor (CIS)

Colour Black-and-white or colour

Quantity 1 to 99 copies

9 x 13 cm (5 x 3.5 in.) 10 x 15 cm (6 x 4 in.) 10 x 18 cm (7 x 4 in.) 13 x 18 cm (7 x 5 in.) 10 x 30 cm (12 x 4 in.) (Panoramic) 20 x 25 cm (10 x 8 in.)

21.6 x 28 cm (11 x 8.5 in.) or A4

Quality Automatic

Maximum scan size 21.6 x 29.7 cm / 8.5 x 11.7 in.

Functions Segmentation scanning

Paper input tray features

Paper capacity 100 sheets of 20 lb plain paper

Tray siz e 10 x 15 cm to 21.6 x 36 cm / 4 x 6 in. to 8.5 x 14 in.

Ink cartridges

Ink handling 2-cartridge, 4-ink system

Auto-destination Auto picture detection

20 sheets of photo paper, up to 12 mil (290 gsm) 20 envelopes

Ink life 1-year warranty from date of purchase

58 adventprintersupport.custhelp.com

Connectivity

Protocols supported USB 2.0 High Speed; DPOF

Devices supported WINDOWS OS-based and MACINTOSH Computers, memory

Image Formats supported Image printing supports JPEG (EXIF v2.2); does not support

Number of USB ports One rear device port (high speed)

Protocols supported USB 2.0 High Speed (for connection to computer only), DPOF

Wi-Fi Technology

Software support

Application support Third-party image management applications; optical character

ADVENT AW10 All-in-One Printer

cards (SD, MS/Duo, MMC, SDHC)

progressive JPEG format

(Tagged image printing)

802.11b/g/n, WPA/WPA2, WPS, and WEP

supported

reader (OCR) support for documents

Media support Plain paper, photo paper, envelopes, greeting cards, and labels

Scanner support TWAIN and WIA, WIA2 (VISTA OS and WINDOWS 7), ICA

Update support Software and firmware updates available through Web support

Physical specifications

Dimensions 420 x 170 x 320 mm [L × H x D]

Operating range 5°C (41°F) to 35°C (95°F), 15 to 85% RH

Full image quality

environmental range

Energy efficiency ENERGY STAR® Qualified All-in-One Printer

Warranty

(MAC OS), including segmentation scanning

Power WW: 110-240 V AC, 50-60 Hz

The printer shall only be used with a switching adapter.

Output: 36 V DC at 0.89 A

(16.5. x 6.7. x 12.6 in.)

Wei ght 5.7 kg (12.7 lb)

15°C (59°F) to 30°C (86°F), and 20 to 80% RH.

Printer One year from purchase (with proof of purchase)

Printhead One year from purchase (with proof of purchase)

adventprintersupport.custhelp.com 59

Product and Safety Specifications

System requirements

Computer with WINDOWS OS

Computer Minimum

Operating system

CPU

Clock speed

Memory

Available hard disk space

Interface

Removable drive

Computer with MAC OS

Computer Minimum

Operating system

CPU

Clock speed

Memory

Available hard disk space

WINDOWS 7, VISTA, or XP (SP2 or later)

INTEL CELERON Processor

1.2 GHz

512 MB RAM

500 MB available

USB 2.0 High Speed

CD-ROM

MAC OS X 10.4.8 or later

PowerPC G4, G5, or INTEL-based MAC

1.2 GHz

512 MB RAM

200 MB available

Interface

Removable drive

USB 2.0 High Speed

CD-ROM

Paper types supported

Plain paper 16 to 24 lb (60 to 90 gsm)

Photo paper Up to 12 mil (290 gsm)

Card stock 110 lb index max (200 gsm)

Envelopes 20 to 24 lb (75 to 90 gsm)

Labels All commercially available inkjet varieties on A4 / 8.5 x 11 in.

sheets

Iron-on transfers All commercially available inkjet varieties on A4 / 8.5 x 11 in.

sheets with a white stripe on one edge

60 adventprintersupport.custhelp.com

Paper sizes supported

ADVENT AW10 All-in-One Printer

Plain paper

A4 (21 x 30 cm / 8.3 x 11.7 in.)

A5 (15 x 21 cm / 5.8 x 8.3 in.)

A6 (11 x 15 cm / 4.1 x 5.8 in.) B5 (18 x 25 cm / 6.9 x 9.8 in.)

US Executive (18 x 27 cm / 7.3 x 10.5 in.)

US Letter (22 x 28 cm / 8.5 x 11 in.) US Legal (22 x 36 cm / 8.5 x 14 in.)

Custom sizes from 10 to 22 cm / 4 to 8.5 in. wide and 15 to 36 cm / 6 to 14 in. long

Labels A4 (21 x 30 cm / 8.3 x 11.7 in.)

US Letter (22 x 28 cm / 8.5 x 11 in.)

Index card stock 10 x 15 cm / 4 x 6 in. index cards

13 x 18 cm / 5 x 7 in. index cards

Iron-on transfers A4 (21 x 30 cm / 8.3 x 11.7 in.)

US Letter (22 x 28 cm / 8.5 x 11 in.)

Envelopes C5 (16 x 23 cm / 6.7 x 9 in.)

C6 (11 x 16 cm / 4.5 x 6.4 in.) DL (designated long) (11 x 22 cm / 4.3 x 8.7 in.)

US #7¾ (10 x 19 cm / 3.9 x 7.5 in.) US #9 (10 x 23 cm / 3.9 x 8.9 in.)

US #10 (10.5 x 24 cm / 4.12 x 9.5 in)

Photos 10 x 15 cm (6 x 4 in.)

10 x 18 cm (7 x 4 in.)

10 x 30 cm (12 x 4 in.)

13 x 18 cm (7 x 5 in.) 20 x 25 cm (10 x 8 in.)

US Letter (22 x 28 cm / 8.5 x 11 in.)

A4 (21 x 30 cm / 8.3 x 11.7 in.)

adventprintersupport.custhelp.com 61

Product and Safety Specifications

Safety information

ADVENT AW10 All-in-One Printers are Class 1 LED Products.

• Always follow all warnings and instructions marked on the product.

• Use only the power source indicated on the product regulatory label.

• Use only the power cord that comes with the product (or an approved power cord greater or equal to H05W-F, 3G, 0.75mm cause fire and/or shock. Do not use the included power cord with any other equipment.

• If you do not use this product for a long period of time, unplug it from the electrical outlet.

• Always turn this product off by using the On/Off button. Wait until the On/Off button stops flashing before removing the power plug from the outlet.

• Do not allow the power cord to become damaged or frayed.

• If you need to use an extension cord with this product, make sure that the ampere rating of the product does not exceed the ampere rating of the extension cord.

• Place the product on a flat, stable surface that extends beyond the product’s base in all directions. This product will not operate properly if tilted or at an angle.

• When storing or transporting this product, do not tilt or stand it on its side. Never turn this product upside down (ink can leak out of the product).

• Avoid placing this product in an environment that is subject to rapid changes in temperature or humidity, mechanical shocks, vibration, or dust. Do not place near radiators, heating vents, or in direct sunlight.

• Leave enough room around this product for sufficient ventilation.

•

Do not block this product’s covers or openings, or insert any objects through slots

• Do not use aerosol products inside or around this product.

• Do not spill any liquid on this product.

• Do not attempt to repair or service this product.

• If the power cord or plug is damaged, if any liquid has been spilled onto the product, if the product has been dropped or the case damaged, if the product does not operate normally or exhibits a major change in performance level, unplug this product and contact Advent at

). Using another power cord may

adventprintersupport.custhelp.com.

62 adventprintersupport.custhelp.com

LCD screen safety

CAUTION:

• Use only a dry, soft cloth to clean the LCD screen. Do not use any liquid or chemical cleaners.

• If the LCD screen is damaged, contact Advent immediately. If any of the solution from the display gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush your eyes immediately with water. If any discomfort or change in vision persists after washing, seek medical attention immediately.

Ink cartridge safety

• Keep all ink cartridges out of the reach of children.

• If ink gets on your skin, wash with soap and water. If ink gets into your eyes, flush immediately with water. If any discomfort or change in vision persists after washing, seek medical attention immediately.

Regulatory compliance

ADVENT AW10 All-in-One Printer

European compliance statement

Hereby, Advent declares that this wireless ADVENT All-in-One Printer is in compliance with the essential requirements and other relevant provisions of

Directive 1999/5/EC.

German compliance statement

This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view.

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert verden.

Noise emissions for this equipment do not exceed 70 dBa.

This equipment is not intended for use in the workplace in accordance with BildscharbV regulations.

“Das Gerät ist nicht für die Benutzung am Bildschirmarbeitsplatz gemäß BildscharbV vorgesehen.”

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Product and Safety Specifications

Waste electrical and electronic equipment labeling

In the European Union, do not discard this product as unsorted municipal waste. Contact your local authorities for recycling program information.

ENERGY STAR® Qualified All-in-One Printer

To conserve energy, this printer will enter a reduced power (sleep) mode automatically after 1 hour. You can adjust the delay time (in 0.5 hour increments) up to 4 hours. Increasing the delay time may result in reduced energy savings.

ENERGY STAR and the ENERGY STAR mark are registered U.S. service marks. As an ENERGY STAR partner, Advent has determined that this product meets ENERGY STAR Guidelines for energy efficiency. For more information on the ENERGY STAR program, see

www.energystar.gov.

64 adventprintersupport.custhelp.com

Warranty Information

Manufacturer's Limited Warranty

Advent warrants Advent consumer electronic products and accessories (“Products”), excluding batteries, to be free from malfunctions and defects in both materials and workmanship for one year from the date of purchase. Retain the original dated sales receipt. Proof of the date of purchase will be required with any request for warranty repair.

Warranty Coverage

Advent will repair or replace Products if they fail to function properly during the warranty period, subject to any conditions and/or limitations stated herein. Warranty service will include all labour as well as any necessary adjustments and/or replacement parts. If Advent is unable to repair or replace a Product, Advent will, at its option, refund the purchase price paid for the Product provided the Product has been returned to Advent together with proof of the purchase price paid. If replacement parts are used in making repairs, those parts may be remanufactured or may contain remanufactured materials. If it is necessary to replace the entire Product, it may be replaced with a remanufactured Product. Remanufactured Products, parts and materials are warranted for the remaining warranty term of the original Product, or 90 days after the date of repair or replacement, whichever is longer.

ADVENT AW10 All-in-One Printer

This warranty does not apply when failure is due to shipping damage, accident, alteration, modification, unauthorized service, misuse, abuse, use with incompatible accessories or attachments (such as third party ink or ink tanks), failure to follow Advent’s operating instructions or failure to use items supplied by Advent (such as adapters and cables), and does not apply to claims made after the duration of this warranty.

YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED.

adventprintersupport.custhelp.com 65

Index

access door, location, 1

back button, location, 2

cancel button, location, 2 cleaning

document backing, 41—42 printer, 40

scanner glass, 41—42 components, printer, 1 computer requirements, 60 configuring printer settings, 3 connecting to a wireless network, 5—10

additional printer, 10

from USB, 11—12

printer on additional computers, 10 control panel

features and descriptions, 2

location, 1 copy document features, 57 copy photo features, 58 copying, 25—35

documents, 25—29

adjusting settings, 26—27 changing number of copies, 27 copy sizes, 57 darkening, 29 enlarging, 28 lightening, 29 reducing, 28 using default settings, 25

photos, 30—35

adjusting settings, 31—32 changing number of copies, 33 copy sizes, 58 darkening, 35 enlarging, 34 lightening, 35 previewing on LCD, 32 reducing, 34 using default settings, 30

setting options, 26—27, 31—32 country/region, setting, 3

darkening copies

documents, 29

photos, 35 date and time, setting, 3 default printer, setting, 4

defaults

resetting, 3, 48 save copy settings as

documents, 27

photos, 32 save print settings as, 22 save scan settings as, 37

document backing, cleaning, 41—42 document paper sizes, 61 documents

copying, 25—29 printing, 18—19 printing two-sided, 18—19

downloading (updating)

printer firmware, 46—47 software, 46—47

DPOF (digital print order format) printing

See tagged images, printing

duplexing, 18—19

Energy Star qualification, 64 energy-saving sleep mode, 3 enlarging copies

documents, 28 photos, 34

envelopes

capacity, 17, 58 loading, 17 sizes, 14, 61

firmware, downloading (updating), 46—47

glass, scanner

cleaning, 41—42 location, 1

home button, location, 2 hostname, printer, 9

image formats supported, 59 index card stock sizes, 61 ink cartridges, replacing, 43—45 ink levels, 48 IP address

setting up, 8 viewing, 9

iron-on transfers, sizes, 13, 61

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Index

keyboard on LCD, using, 8

label sizes, 61 language, setting, 3 LCD, location, 2 lightening copies

documents, 29 photos, 35

loading paper input tray

envelopes, 17 photo paper, 16 plain paper, 15

MAC address, viewing, 9 marked images, printing

See tagged images media supported, 60 memory card slot, location, 1 memory cards compatible with printer, 19

navigation buttons, location, 2 network, wireless

See wireless network

OK button, location, 2 on/off button, location, 2 output tray extender, location, 1 overview of printer, 1

paper, 13

loading input tray

envelopes, 17 photo paper, 16

plain paper, 15 sizes supported, 13, 61 types supported, 13, 60

paper guard, location, 1 paper input tray

capacity

envelopes, 17, 58

photo paper, 16, 58

plain paper, 15, 58 location, 1

paper output tray, location, 1

paper-edge guides, location, 1 photo paper

capacity, 16, 58 loading, 16 sizes supported, 61

photo printing, 19—23

features, 57

adding date to prints, 57 print sizes, 57 scene balance, 57

Advent AW10 Extended User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of contents

Printer Overview

Components

Control panel

Configuring printer settings

Setting your printer as the default printer

Networking Your Printer

Connecting to a wireless network

Before you connect

Connecting to a wireless network using the WiFi Setup Wizard

Connecting to a non-WPS wireless router

Connecting to a WPS wireless router

Using the LCD keyboard

Setting up an IP address

Viewing the network configuration

Printing the network configuration

Installing your printer on additional computers on the network

Connecting to another ADVENT All-in-One Printer

Adding a wireless network connection to a USB-connected computer

Changing from USB to a wireless connection

Handling Paper

Paper types

Paper sizes

Envelope sizes

Loading paper

Loading plain paper

Loading photo paper

Loading envelopes

Printing

Printing documents

Printing two-sided documents

Printing pictures

Printing from a memory card

Using default settings to print a picture

Changing the settings and printing pictures

Printing tagged pictures

Transferring pictures to a computer

Copying

Copying a document

Using the default settings to copy a document

Adjusting the settings and copying a document

Changing the number of copies of a document

Enlarging or reducing a document

Darkening or lightening a copy

Copying a photograph

Using the default settings to copy a photograph

Adjusting the settings and copying a photograph

Changing the number of copies of a photograph

Enlarging or reducing a photograph

Darkening or lightening a photograph

Scanning

Scanning from the control panel

Scanning using the computer

Maintaining Your Printer

General care and cleaning

Cleaning the scanner glass and document backing

Replacing ink cartridges

Updating the software and printer firmware

Updating if your printer is connected to a computer with WINDOWS OS

Updating if your printer is connected to a computer with MAC OS

Monitoring and adjusting printer performance

Checking ink levels

Resetting factory defaults

Replacing the printhead

Troubleshooting

Basic troubleshooting

Getting help on the Web

Status lights

Power light

Wi-Fi connectivity LED

Product and Safety Specifications

Specifications and features

Print performance

Photo printing features

Copy document features

Copy photo features