Ubiquitous Touch Computer
with 21.5” TFT LCD and Intel®
Processor
Copyright
Part No. 200K032001Edition 2
Printed in TaiwanMay 2019
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to improve the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated, or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. The information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties that may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc. Intel® and Celeron® are
trademarks of Intel Corporation.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business
Machines Corporation.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp. RTL is a trademark
of Realtek Semiconductor Co., Ltd.
All other product names or trademarks are properties of their respective owners.
For more information about this or other Advantech products, visit our website at
http://www.advantech.com
For technical support and customer service, visit our support website at
http://support.advantech.com
This manual is for UTC-320.
UTC-320 User Manualii
Declaration of Conformity
FCC Class A
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit that differs from the one to which
the receiver is connected.
Consult your dealer or an experienced radio/TV technician for assistance.
Warning! Any changes or modifications to the equipment that are not expressly
approved by the relevant standards authority may void your authority to
operate the equipment.
iiiUTC-320 User Manual
Packing List
Before setting up the product, please ensure that the following items were included:
1 x UTC-320
Accessories for UTC-320
– 1 x Warranty card
– 1 x Power adapter
– 1 x SATA cable
– 1 x Packet of screws
If any of these items are missing or damaged, contact your distributor or sales representative immediately.
Technical Support and Assistance
1.Visit the Advantech website at http://support.advantech.com to obtain the latest
product information.
2.Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before calling:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software,
etc.)
– A complete description of the problem
– The exact wording of any error messages
UTC-320 User Manualiv
Safety Instructions
1.Read these safety instructions carefully.
2.Retain this user manual for future reference.
3.Disconnect the equipment from all power outlets before cleaning. Use only a
damp cloth for cleaning. Do not use liquid or spray detergents.
4.For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5.Protect the equipment from humidity.
6.Place the equipment on a reliable surface during installation. Dropping or letting
it fall may cause damage.
7.The openings on the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8.Ensure that the voltage of the power source is correct before connecting the
equipment to a power outlet.
9.Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11.If the equipment is not used for a long time, disconnect it from the power source
to avoid damage from transient overvoltage.
12. Never pour liquid into an opening in the device. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following occurs, have the equipment checked by service person-
nel:
– The power cord or plug is damaged.
– Liquid has penetrated into the equipment.
– The equipment has been exposed to moisture.
– The equipment does not work well, or you cannot get it to work according to
the user's manual.
– The equipment has been dropped and damaged.
– The equipment has obvious signs of breakage.
15. Do not leave the equipment in an environment with a storage temperature of
below -20 °C (-4 °F) or above 60 °C (140 °F) as this may damage the components. The equipment should be kept in a controlled environment.
16. CAUTION: Batteries are at risk of exploding if incorrectly replaced. Replace only
with the same or equivalent type, as recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.
17. In accordance with IEC 704-1:1982, the sound pressure level at the operator's
position does not exceed 70 dB (A).
DISCLAIMER: These instructions are provided according to IEC 704-1 specifications. Advantech disclaims all responsibility for the accuracy of any statements contained herein.
vUTC-320 User Manual
UTC-320 User Manualvi
Contents
Chapter1General Information ............................1
This chapter provides general
information about UTC-320.
Introduction
General Specifications
LCD Specifications
Dimensions
1.1Introduction
UTC-320 is a multi-purpose all-in-one computing system equipped with a wide format, touch-based LCD panel. The system can be easily integrated with key peripherals and display systems for diverse self-service and interactive signage applications.
Moreover, with the provision of a removable frame, UTC-320 can also be wall or
panel mounted for control applications.
1.2General Specifications
1.2.1General
Dimensions (L x H x D): 520.2 x 316.1 x 45.9 mm/20.4 x 12.44 x 1.8 in
Weight: 6.5 kg/14.3 lb
Power adaptor: AC/DC (standard) 12 V, 84 W
Input voltage:100 ~ 240 V
Output voltage: 12 V @ 7 A
Disk drive housing: Supports 1 x 2.5" SATA HDD
Front panel: IP65 rating for protection from water and dust
1.2.2Standard PC Functions
CPU: Intel® Core™ i5-6300U/i5-4300U with 3 MB L3 cache/Pentium® N4200/
Celeron® J1900 with 2 MB L2 cache
BIOS: AMI 16 MB Flash BIOS via SPI
System chipset: Intel® Core™ i5-6300/Core™ i5-4300U/Pentium® N4200/
Celeron® J1900
System memory:
– 1 x 204-pin SODIMM DDR3L 1333 MHz up to 8 GB (UTC-320D/E)
– 1 x 260-pin SODIMM DDR4 2133 MHz up to 16 GB (UTC-320F)
– 1 x 204-pin SODIMM DDR3L 1866 MHz up to 8 GB (UTC-320G)
Serial ports: 1 x RS-232 COM, 1 x RS-232/422/485
USB ports:
– Supports up to 5 x USB 2.0/1X USB 3.0 (UTC-320D)
– Supports up to 2 x USB 2.0/4 x USB 3.0 (UTC-320E/F/G)
Mini PCI-E bus expansion slot: Supports 1 x mini PCI-E device such as a
wireless LAN card (UTC-320D/E/F)
M.2 2230 bus expansion slot: Supports 1 x M.2 2230 device such as a wire-
less LAN card (UTC-320G)
Watchdog timer: Single-chip 255-level interval timer, setup via software
Power management: Full ACPI (Advanced Configuration and Power Interface)
2.0 Supports S0, S1, S3,S4, S5
AC
1.2.3Audio Function
Audio: High-definition (HD) audio, 2 x (1 W) speakers
Optional - Audio output function
Note!Follow the instructions provided in the user manual to install UTC-320.
3UTC-320 User Manual
1.3LCD Specifications
Display type: 21.5" TFT LCD
Max. resolution: 1920 x 1080
Colors: 16.7 M
Pixel pitch (H x V): 248.25 x 248.25 um
View angle: 178°/178°
Luminance: 250 cd/m
2
Note!The UTC-320 color LCD is high quality and reliable. However, it may
contain a few defective pixels that do not always illuminate. With current
technology, it is impossible to completely eliminate defective pixels.
Advantech is actively working to improve this technology.
1.4Optional Modules
Memory: 1 x 204-pin SODIMM DDR3L 1333 MHz up to 8 GB (UTC-320D/E/G),
1 x 260-pin SODIMM DDR4 2133 MHz up to 16 GB (UTC-320F)
HDD: 2.5" SATA HDD
Operating system: Windows Embedded Standard 7/8.1/10, Embedded Linux
3.0, Android 4.4.4/6.6, Linux uBuntu 16.04/18.04
Touchscreen: Analog resistive (PCAP optional)
Power cord: 1702002600 (US) 1702002605 (Europe)
Wireless LAN module:
Part NumberDescription
1750008953-01(UTC320D/E/F)
EWM-W163M201E
(UTC-320G)
1750008954-01 (UTC320G)
UTC-320 User Manual4
Metal antenna D.B 2.4+5G WLAN MHF1/113 BLK L350
802.11 a/b/g/n/ac,QCA6174A,2T2R,w/BT4.1,M.2
Metal antenna D.B 2.4+5G WLAN MHF4/113 BLK L350
1.5Dimensions
Chapter 1General Information
Figure 1.1 UTC-320 System Dimensions
5UTC-320 User Manual
UTC-320 User Manual6
Chapter2
2 System Setup
This chapter explains the initial
setup of UTC-320.
Before setting up UTC-320, take a moment to familiarize yourself with the locations
and purposes of the controls, drives, connectors, and ports (as shown in the figures
below).
When UTC-320 is placed upright on a desk top, the front panel should appear as
shown in Figure 2.1.
Figure 2.1 UTC-320 Front View
Located at the rear of UTC-320 is an I/O section that includes serial ports, Ethernet
ports, USB ports, HDMI ports, Line-Out/Mic-In, RJ11, DC-In, and a power button. The
rear view of UTC-320 is shown in Figure 2.2.
Figure 2.2 UTC-320 Rear View
UTC-320 User Manual8
A. COM port B. Line-Out
C. Mic-In D. 2 x Gigabit LAN
E. HDMI/VGA (optional) F. 4 x USB 3.0, 2 x USB 2.0 (Core™ and Pentium®)
5 x USB 2.0, 1 x USB 3.0 (Celeron®)
G. RJ11 (optional)H. Power button
I. DC-In
2.2Installation Procedures
2.2.1Connecting the Power Cord
UTC-320 can be powered by a DC electrical outlet. Hold only the plug ends when
handling power cords. Figure 2.3 shows how to connect the male plug of the power
cord to the DC inlet of UTC-320.
Chapter 2System Setup
2.2.2Connecting a Keyboard or Mouse
Before you start the computer, please connect keyboard port on the I/O section of the
UTC-320.
2.2.3Switching on the Power Supply
When you look at the rear side of the UTC-320, you will see the power switch as
shown in Figure 2.3.
Figure 2.3 Power Cord to DC Input
9UTC-320 User Manual
2.3BIOS Setup
The UTC-320 system is likely to have been setup and configured by your dealer prior
to delivery. However, users may still find it necessary to use the UTC-320 BIOS setup
program to adjust the system configuration data, such as the current date/time or
hard drive type. The setup program is stored in read-only memory (ROM) and can be
accessed when powering on or rebooting the system. Simply pressing the “Del” key
immediately after system bootup.
The settings specified in the BIOS are recorded in a special area of memory called
CMOS RAM. This memory is backed up by a battery to ensure the data is retained
following a system reset/power on. Upon bootup, the system reads the settings
stored in CMOS RAM and compares them to the results of the equipment check conducted during the power on self-test (POST). If a discrepancy is identified, an error
message will be displayed on screen, and users will be prompted to run the setup
program.
COM2 RS-232/422/485 Selection
Enter the BIOS setup utility Advanced Super IO Configuration
UTC-320 User Manual10
Select “Serial Port 2 Configuration”
Chapter 2System Setup
Configure the Serial Port 2 mode [RS-232/422/485]
11UTC-320 User Manual
2.4Software Installation
Recent releases of operating systems (OS) from major vendors include setup programs that load automatically and guide users through hard disk preparation and
operating system installation. The guidelines below will help you determine the steps
necessary to install an OS on the UTC-320 hard drive.
Note!Some distributors and system integrators may have pre-installed soft-
ware on UTC-320 prior to shipment.
An HDD must be installed to enable software installation. Software can be loaded on
to the UTC-320 system using any of the four following methods:
2.4.1Method 1: Ethernet
Download software to the HDD via the Ethernet port.
2.4.2Method 2: External USB CD-ROM
If required, insert the OS installation or setup disk into the disk drive until the release
button pops out.
The UTC-320 BIOS utility supports system boot-up from the CD-ROM drive. The system installation CD-ROM can be inserted into the CD-ROM drive.
Power on or reset the system by pressing “Ctrl+Alt+Del” simultaneously. The system
will automatically load the OS from the disk or CD-ROM.
A setup program or installation wizard should automatically pop up. Follow the
onscreen messaged provided. The setup program guides users through HDD preparation and OS installation.
If the system displays a command line prompt, such as A:\>, users must partition and
format the hard drive before manually copying the OS files to the hard drive. Refer to
the OS user manual for instructions on partitioning and formatting a hard drive.
2.5Driver Installation
After installing the system software, users can configure the Ethernet, chipset, graphics, audio, USB 3.0, and touchscreen functions.
All drivers are available for download from the Advantech website www.advantech.com
Note!The UTC-320 drivers and utilities are subject to change without notice.
If in doubt, check the Advantech website or contact our application engineers for the latest information regarding drivers and utilities.
UTC-320 User Manual12
Chapter3
3 Hardware Installation
and Upgrades
This chapter explains how to
install the system hardware.
The UTC-320 is a PC-based computer that is housed in a plastic enclosure. To install
an HDD, DRAM, or mini SATA card, simply remove the rear cover. Similarly, any
maintenance or hardware upgrades can be easily completed after removing the rear
cover.
Warning! Do not remove the rear cover until you have verified that no power is
flowing within UTC-320. The power source must be switched off and the
power cord unplugged when servicing UTC-320.
3.2HDD Installation
UTC-320 features an internal controller that is compatible with one 2.5” SATA HDD.
This controller offers faster data transfers and supports SATA HDDs that exceed 150
MB. Follow the instructions below for installation.
1.Detach and remove the rear cover.
2.Install an HDD in the metal bracket and tighten the affixing screws (see Figure
3.1).
3.The HDD cable (SATA 7P + 1 x 5P-2.5/SATA(15+7)P) is located next to the
metal bracket. Connect the HDD cable to the motherboard (SATA1/SATA
Power) and the SATA HDD.
4.Replace the rear cover and tighten the affixing screws.
Figure 3.1 Installing Primary 2.5" HDD
UTC-320 User Manual14
3.3mSATA Installation
1.Remove the 12 screws on the rear cover.
2.Remove the 6 screws on the reinforced board.
3.Insert an mSATA card into the mSATA slot
4.Replace and tighten the screws on the reinforced board.
5.Replace and secure the rear cover.
Chapter 3Hardware Installation and Upgrades
Figure 3.2 Installing an mSATA Card
15UTC-320 User Manual
3.4WLAN Installation
Two locations are reserved for attaching an external antenna, one is by the I/O port
and the other is on the rear cover. Users can choose the antenna location according
to their requirements.
1.Remove the 12 screws from the rear cover.
2.Remove the 6 screws on the reinforced board.
UTC-320 User Manual16
3.Connect a coaxial cable (Advantech part number: 1750008953-01 for UTC-
320D/E/F, 1750008954-01 for UTC-320G) to ANT1 on the WLAN card.
4.Install the WLAN card on underside of the motherboard.
Chapter 3Hardware Installation and Upgrades
5.The wireless antenna cable should be routed as shown below.
17UTC-320 User Manual
UTC-320 User Manual18
Chapter4
4 Jumper and
Connector Settings
This chapter provides details for
setting jumpers and connecting
peripherals, switches, and indicators.
Jumpers and Connectors
Jumper and Connector
Functions
Jumper and Connector
Locations
4.1Jumpers and Connectors
4.1.1Jumper Configuration
Users can configure UTC-320 according to their application needs by setting jumpers. A jumper is the simplest type of electrical switch and consists of two metal pins
and a small metal clip (typically protected by a plastic cover) that slides over the pins
to connect them. To close a jumper, connect the pins with the clip. To open a jumper,
simply remove the clip. Some jumpers have three pins, labeled 1, 2, and 3. For this
type of jumper, connect either Pins 1 and 2, or Pins 2 and 3.
openclosedclosed 2-3
The jumper settings are schematically depicted below.
openclosedclosed 2-3
A pair of needle-nose pliers may be helpful when working with jumpers. For advice
regarding the optimum hardware configuration for specific applications, contact your
local distributor or sales representative.
UTC-320 User Manual20
4.1.2Jumper and Connector Functions
Table 4.1: Jumper and Connector Functions
CN1(DE), CN2(FG)Backlight
CN3Internal USB
CN4(DEFG)LVDS
CN5(D), CN8(EFG)Edp
CN11(DF), CN10(G)VGA
SATASATA
CN7(D), CN3(EFG)SATA power
CN8(D), CN5(G)Internal USB
CN9(D), CN6(EG), CN26(F)Touch
CN13(D), DIMM(EFG)DDR3L/4 SODIMM
MINIPCIE1(DEF)Mini PCIE
MSATA1(DEFG)mSATA
CN14(D), CN10(F), CN7(G)COM4
CN15(D), CN11(E), CN12(F), CN9(G)COM3
CN16(D), CN13(E), CN14(F), CN11(G)COM2
CN18(D), CN14(E), CN15(F), CN13(G)COM1
CN21(D), CN16(EF), CN23(G)Power-On switch
CN22(D), CN15(E), CN16(FG)Speaker
M.2_1(G)M.2(2230)
CN23(D), CN17(EFG)LAN1/LAN2
CN24(D), CN19(EF), CN21(G)External USB
CN25(D), CN20(EF), CN22(G)External USB
CN26(D), CN18(EF), CN20(G)External USB
CN27(D), CN21(E), CN22(F), CN25(G)Line-Out
CN28(D), CN22(E), CN21(F), CN24(G)Mic-In
CN30(D), CN24(EF), CN27(G)HDMI
CN31(DG), CN25(EF)DC-In
CN29(D), CN23(EF), CN26(G)RJ11
BUTTONPower button
Chapter 4Jumper and Connector Settings
21UTC-320 User Manual
4.1.3Jumper and Connector Locations
PCM-U301 (UTC-320D)
PCM-U302 (UTC-320E)
UTC-320 User Manual22
PCM-U303 (UTC-320F)
Chapter 4Jumper and Connector Settings
PCM-U304 (UTC-320G)
23UTC-320 User Manual
4.2Jumpers
4.2.1Jumper List
Table 4.2: Jumper List
JP1(D), JP3(EF)LCD power
JP3(D), JP6(E), JP5(F), JP4(G)Clear CMOS
JP4(D), JP5(EG), JP7(F)AT/ATX power SEL
CN17(D), CN9(EF), CN14(G)COM1,COM2 ring
JCASH1Cash drawer power
CN10(E)CSAFE power
4.2.2Jumper Settings
Table 4.3: JP1(D), JP3(EF): LCD POWER
Part Number1653003100
FootprintHD_3x1P_100_D
DescriptionPin header 3 x 1P 2.54 mm 180D(M) DIP 205-1 x 3GS