Advantech Co., Ltd copyrights this documentation and the software included with this
product in Nov. 2005. All rights are reserved. Advantech Co., Ltd. reserves the right to
make improvements in the products described in this manual at any time without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. Information
provided in this manual is intended to be accurate and reliable. However, Advantech Co.,
Ltd. assumes no responsibility for its use, or for any infringements of the rights of third
parties, which may result from its use.
Acknowledgments
Intel®, Pentium® and Celeron® are trademarks of Intel Corporation.
IPC-611, PCA-6113P4R-0C1, PCA-6113P7X, PCA-6114P4-C, PCA-6114P7-0D2,
PCA-6114P10-B, PCA-6114P12-0B2, PCA-6114-0B1, PCA-6114P12X-A1 are trademarks
of Advantech Co., Ltd.
All other product names or trademarks are the properties of their respective owners.
On-line Technical Support
For technical support and service, please visit our support website at:
http://www.advantech.com/support
IPC-611 User Manual
ii
A Message to the Customer
Advantech customer services
Each and every Advantech product is built to the most exacting
specifications to ensure reliable performance in the harsh and demanding
conditions typical of industrial environments. Whether your new
Advantech equipment is destined for the laboratory or the factory floor,
you can be assured that your product will provide the reliability and ease
of operation for which the name Advantech has come to be known. Your
satisfaction is our primary concern. Here is a guide to Advantech’s
customer services. To ensure you get the full benefit of our services,
please follow the instructions below carefully.
Technical support
We want you to get the maximum performance from your products. So if
you run into technical difficulties, we are here to help. For the most
frequently asked questions, you can easily find answers in your product
documentation. These answers are normally a lot more detailed than the
ones we can give over the phone.
So please consult this manual first. If you still cannot find the answer,
gather all the information or questions that apply to your problem, and
with the product close at hand, call your dealer. Our dealers are well
trained and ready to give you the support you n eed to get the most from
your Advantech products. In fact, most problems reported are minor and
are able to be easily solved over the phone.
In addition, free technical support is available from Advantech engineers
every business day. We are always ready to give advice on application
requirements or specific information on the installation and operation of
any of our products.
iii
Product warranty
Advantech warrants to you, the original purchaser, that each of its
products will be free from defects in materials and workmanship for two
years from the date of purchase.
This warranty does not apply to any products which have been repaired
or altered by persons other than repair personnel authorized by
Advantech, or which have been subject to misuse, abuse, accident or
improper installation. Advantech assumes no liability under the terms of
this warranty as a consequence of such events.
If an Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
Step 1. Collect all the information about the problem encountered. (For
example, type of PC, CPU speed, Advantech products used,
other hardware and software used, etc.) Note anything abnormal
and list any on-screen messages you get when the problem
occurs.
Step 2. Call your dealer and describe the problem. Please have your
manual, product, and any helpful information readily available.
Step 3. If your product is diagnosed as defective, obtain an RMA (return
material authorization) number from your dealer. This allows us
to process your return more quickly.
Step 4. Carefully pack the defective product, a fully-completed Repair
and Replacement Order Card and a photocopy proof of purchase
date (such as your sales receipt) in a shippable container. A
product returned without proof of t he purchase date is not
eligible for warranty service.
Step 5. Write the RMA number visibly on the outside of the package
and ship it prepaid to your dealer.
Part No. 20060611001st Edition
Printed Nov. 2005
IPC-611 User Manual
iv
Contents
CHAPTER 1 INFORMATION ............................................................. 2