Advantech ADAM-4570, ADAM-4571, EDG-4504 User Manual

ADAM-4570/ADAM-4571/EDG-4504
1/2/4 Port Ethernet to RS-232/422/485 Data Gateway User’ s Manual
Copyright Notice
This document is copyrighted, 2001, by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd., reserves the right to make improve­ments to the products described in this manual at any time without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable. However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements upon the rights of third parties which may result from its use.
CE Notification
The ADAM-4570/ADAM-4571/EDG-4504 has passed the CE test for environmental specifications. Test conditions for passing included the equipment being operated within an industrial enclosure. In order to protect the ADAM-4570/ADAM-4571/EDG-4504 system from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly recommend the use of CE-compliant industrial enclosure products.
3nd Edition
Printed T aiwan January 2002
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifications to ensure reliable performance in the unusual and demanding conditions typical of industrial environments. Whether your new Advantech equipment is destined for the laboratory or the factory floor, you can be assured that your product will provide the reliability and ease of operation for which the name Advantech has come to be known.
Your satisfaction is our number one concern. Here is a guide to Advantech’s customer services. To ensure you get the full benefit of our services, please follow the instructions below carefully.
Technical Support
W e want you to get the maximum performance from your products. So if you run into technical difficulties, we are here to help. For most frequently asked questions you can easily find answers in your product documentation. These answers are normally a lot more detailed than the ones we can give over the phone.
Please consult this manual first. If you still cannot find the answer, gather all the information or questions that apply to your problem and, with the product close at hand, call your dealer. Our dealers are well trained and ready to give you the support you need to get the most from your Advantech products. In fact, most problems reported are minor and are able to be easily solved over the phone.
In addition, free technical support is available from Advantech engineers every business day. We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products.
Product Warranty
Advantech warrants to you, the original purchaser, that each of its products will be free from defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by other than repair personnel authorized by Advantech, or which have been subject to misuse, abuse, accident or improper installation. Advantech assumes no liability as a conse­quence of such events under the terms of this Warranty.
Because of Advantech’s high quality-control standards and rigorous testing, most of our customers never need to use our repair service. If an Advantech product ever does prove defective, it will be repaired or replaced at no charge during the warranty period. For out-of-warranty repairs, you will be billed according to the cost of replacement materi­als, service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps: 1 .Collect all the information about the problem encountered (e.g. type
of PC, CPU speed, Advantech products used, other hardware and software used etc.). Note anything abnormal and list any on-screen messages you get when the problem occurs.
2 .Call your dealer and describe the problem. Please have your manual,
product, and any helpful information readily available.
3.If your product is diagnosed as defective, you have to request an RMA number. When requesting an RMA (Return Material Authori­zation) number, please access ADVANTECH’ s RMA website: http:// www .advantech.com.tw/rma. If the web sever is shut down, please contact our office directly . Y ou should fill in the “Problem Repair Form”,describing in detail the application environment, configura­tion, and problems encountered. Note that error descriptions such as “does not work” and “failure” are so general that we are then required to apply our internal standard repair process.
4 .Carefully pack the defective product, a completely filled-out Repair
and Replacement Order Card and a photocopy of dated proof of purchase (such as your sales receipt) in a shippable container. A
product returned without dated proof of purchase is not eligible for warranty service.
5.Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer.
Contents
Chapter 1: Overview ........................................ 1
1.1 Introduction ..................................................................... 2
1.2 Features .......................................................................... 5
1.3 Specifications ................................................................. 6
1.4 Package Checklist .......................................................... 7
Chapter 2: Getting Started .............................. 9
2.1 Understanding the ADAM-4570/ADAM-4571/EDG-4504 . 11
2.1.1 Network Architecture ..................................................... 11
2.1.2 Top / Front / Rear View .................................................. 13
2.1.2.1 ADAM-4570 .............................................................. 13
2.1.2.2 ADAM-4571 .............................................................. 15
2.1.2.3 EDG-4504 ................................................................ 17
2.1.3 Stickers ......................................................................... 19
2.2 Connecting the Hardware ........................................... 20
2.2.1 Choosing a Location ...................................................... 20
2.2.1.1 ADAM-4570/4571 ..................................................... 20
2.2.1.2 EDG-4504 ................................................................ 24
2.2.2 Network Connection ....................................................... 25
2.2.3 Power Connection .......................................................... 26
2.2.4 Serial Connection ........................................................... 27
2.2.4.1 ADAM-4570/4571 ..................................................... 27
2.2.4.2 EDG-4504 ................................................................ 29
Chapter 3: Installation and Configuration .. 31
3.1 Driver and Utility Installation ....................................... 32
3.2 Configuring the ADAM-4570/ADAM-4571/EDG-4504 
The Configuration Utility ............................................. 33
3.2.1 Search for Specific ADAM-4570/ADAM-4571/EDG-4504 34
3.2.2 System Configuration ..................................................... 36
3.2.3 Network Configuration .................................................... 38
3.2.4 Port Configuration .......................................................... 39
3.2.4.1 Host/Device Idle Protection (ADAM-4570 only) ........41
3.2.5 Security Configuration .................................................... 47
3.3 Status Messages .......................................................... 48
3.3.1 Connection Diagnostic ................................................... 48
3.4 Port Mapping Utility ...................................................... 50
3.4.1 Self Test Function .......................................................... 52
3.4.2 Upgrading ADAM-4570/ADAM-4571/EDG-4504s
Firmware Download ........................................................ 54
3.4.3 Save The Configuration ................................................... 57
3.4.4 Auto-reconnect function ................................................. 58
Chapter 4: Troubleshooting ......................... 57
Figures
Figure 2-1 Installation Flow Chart ............................................................. 10
Figure 2-2 Network Architecture(1) ......................................................... 12
Figure 2-3 Network Architecture(2) ......................................................... 12
Figure 2-4 ADAM-4570Top Panel .......................................................... 14
Figure 2-5 ADAM-4570Front Panel ........................................................14
Figure 2-6 ADAM-4570Back Panel ........................................................14
Figure 2-7 ADAM-4571Top Panel .......................................................... 16
Figure 2-8 ADAM-4571Front Panel ........................................................16
Figure 2-9 ADAM-4571Back Panel ........................................................16
Figure 2-12 EDG-4504Front Panel ........................................................... 18
Figure 2-10 EDG-4504Top Panel.............................................................. 18
Figure 2-11 EDG-4504Front Panel ........................................................... 18
Figure 2-13 Panel Mounting ........................................................................ 21
Figure 2-14 Din Rail Mounting ..................................................................... 22
Figure2-15 Piggyback Stack ...................................................................... 23
Figure 2-17 Panel Mounting ........................................................................ 24
Figure 2-16 Din Rail Mounting ..................................................................... 24
Figure 2-18 Connecting ADAM-4570/ADAM-4571/EDG-4504 series to the
hub ............................................................................................ 25
Figure 2-20 Power Connection for EDG-4504 ............................................ 26
Figure 2-19 Power Connection for ADAM-4570/4571 ............................... 26
Figure 2-21 Serial Connection for ADAM-4570/4571 ................................ 27
Figure 2-22 Serial Connection for EDG-4504 ............................................. 29
Figure 3-1 Configuration Utility ................................................................. 33
Figure 3-2 Locate all ADAM-4570/ADAM-4571/EDG-4504 ....................... 34
Figure 3-4 Locate specific ADAM-4570s ................................................. 35
Figure 3-3 Locate the desired group of ADAM-4570s .............................35
Figure 3-5 System Setting Window .......................................................... 36
Figure 3-6 Network Configuration Window ............................................. 38
Figure 3-7 Port Configuration Window .....................................................39
Figure 3-8 ArchitectureHost idle switch mode .................................... 42
Figure 3-9 Security configuration ............................................................. 47
Figure 3-10 Status messages .................................................................... 48
Figure 3-11 Unused ports ........................................................................... 50
Figure 3-12 Assign COM port to ADAM-4570/ADAM-4571/EDG-4504 ....... 51
Figure 3-13 Warning window ......................................................................51
Figure 3-14 Test window ............................................................................. 53
Figure 3-15 Loopback test .......................................................................... 54
Figure 3-16 Update firmware window........................................................ 55
Figure 3-17 Select the file ...........................................................................55
Figure 3-18 Download firmware ................................................................. 56
Tables
Table 2-1 ADAM-4570 LED Definition ...................................................... 13
Table 2-2 ADAM-4571 LED Definition ...................................................... 15
Table 2-3 EDG-4504 LED Definition ......................................................... 17
1
Chapter
Overview
1.1 Introduction
The ADAM-4570/ADAM-4571/EDG-4504 is a light­ning fast and cost effective data gateway between RS­232/422/485 and Ethernet interfaces. This unit imme­diately upgrades your existing device(s) to the Ethernet world. Functionally transparent and efficient, the ADAM-4570/ADAM-4571/EDG-4504 is specially designed for remotely controlling and monitoring de­vices via the Internet.
The ADAM-4570/ADAM-4571/EDG-4504 provides one, two or four RS-232/485/422 serial ports that can each be easily configured for your needs. For increas­ing the reliability of systems, the ADAM-4570 also pro­vides three significant functions: Host idle, Device idle and Auto-reconnect. The ADAM-4570/ADAM-4571/ EDG-4504 also supports transmission speeds up to 230 Kbps, meeting the demand for today’ s high-speed ex­change. Users can use a Windows utility to configure the ADAM-4570/ADAM-4571/EDG-4504 without need for further programming. The ADAM-4570/ ADAM-4571/EDG-4504 not only protects your cur­rent hardware investment but also ensures future net­work expandability . Since the protocol conversion is transparent, all existing devices can be seamlessly inte­grated into the Ethernet network. Therefore, the ADAM-4570/ADAM-4571/EDG-4504 can be used in security systems, factory automation, SCADA, trans­portation and more.
The ADAM-4570/ADAM-4571/EDG-4504 inte­grates both your existing human-machine interface soft­ware (HMI) and RS-232/422/485 system architecture with an Ethernet network. The result helps save cabling
space and software development cost. The ADAM­4570/ADAM-4571/EDG-4504 also provides a high­performance RISC CPU and real time operating sys­tem to reduce CPU load. These components make the ADAM-4570/ADAM-4571/EDG-4504 more stable and reliable. Another benefit is the ADAM-4570/ ADAM-4571/EDG-4504 allows users to remotely download programs to a designated device via Ethernet. This reduces the need for on-site maintenance and di­agnosis. In addition, the ADAM-4570/ADAM-4571/ EDG-4504 comes with a W indows configuration and port-mapping utility . This configuration tool can auto­detect all Ethernet Data Gateway products on a local network. It also lets users easily adjust all settings. The port mapping utility helps to set up COM ports for one Windows 95/98/NT/2000/XP platform. This helps us­ers manage all ports to meet their needs.
Host/Device Idle Protection empowers the reliabil­ity of system (ADAM-4570)
For improving the stability of systems, users usually have to spend lots of effort to build up “Redundant” func­tionality . Now, the ADAM-4570 provides new pow­erful functions that help users build up redundant sys­tems fast and easily: The new functions are Host idle & Device idle.
The purpose of the “Host idle switch” function is to prevent system hang-up from occurring due to applica­tion program failure. If the application program fails, the ADAM-4570 will cut off the connection between the host PC and the ADAM-4570. Another PC can then start to access the same ADAM-4570. Also, if
the serial device or communication between the device and the ADAM-4570 fails, the “Device Idle” function will switch the communication port from one port to another port to keep com­municating with another device automatically . Thus, another de­vice can send data to the ADAM-4570.
Auto-reconnect after networking breaks
Sometimes, the system crashes because the ADAM-4570/ ADAM-4571/EDG-4504 is interrupted or powered-off by ac­cident. The ADAM-4570/ADAM-4571/EDG-4504 provides an “Auto-reconnect” function to solve this problem. When the ADAM-4570/ADAM-4571/EDG-4504 is powered-off acci­dentally , the driver will keep trying to reconnect the ADAM­4570/ADAM-4571/EDG-4504 automatically. When the ADAM-4570/ADAM-4571/EDG-4504 recovers or is pow­ered-on, due to this auto-reconnect function, the host PC can send commands to the ADAM-4570/ADAM-4571/EDG-4504 again. This function enhances the reliability of the system.
Auto-detect Ethernet Data Gateway products
The configuration utility can search all the Ethernet Data Gate­way devices on the network automatically and configure them according to the current network status, saving your effort to acquire the status information yourself.
Easy to diagnose the communication situation
If this test item is selected, an internal test will be done on the RS-232 serial port, and the result (successful or failed) will be displayed when the test is completed. If this test item is selected, an external test will also be done to check that the connection signals for each port are working properly . For the external test, you will need to connect each port to a loopback tester . The test
4 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual
is divided into two parts: Signal test and Communication Param­eters test. If the results are OK, users can be sure the communi­cation quality between host PC and ADAM-4570/ 4571 is OK.
Easy to maintain by downloading firmware remotely
Advantech continually upgrades ADAM-4570/ADAM-4571/ EDG-4504’s firmware to keep pace with the ever-expanding world of computing. Y ou can use the Download function located on the Port Mapping utility to carry out the upgrade procedure. Please access Advantech’s Web site to download the required computer file and then follow the instructions.
1.2 Features
• Supports 10/100 Mbps Base-T standard
• Provides a communication redundant function to enhance the
reliability of system.
• Supports high transmission speeds up to 230 Kbps
• Supports an advanced security mechanism to avoid unautho-
rized access
• Auto-reconnect or return error when Network breaks
• Remote download firmware: Easy to maintain
• Auto-detecting Configuration Utility
• Easy managing Port Mapping Utility
• Supports Windows 95/98/NT/2000/XP driver
• Surge protection for RS-485 line and power supply
• Automatic RS-485 data flow control
Chapter 1 Introduction 5
1.3 Specifications
• Protocol: TCP/IP
• Network Port: IEEE 802.3, IEEE 802.3u
• Interface: Network: 10/100 BASE-T standard Serial: RS-232, RS-422, RS-485
• Port: 1/2/4 independent RS-232/422/485 ports
• Connector: Network: RJ-45 Serial: RJ-48 (RJ-48 to DB-9 cable provided)
• Transmission speed: 300 bps to 230 Kbps
• Parity bit: odd, even, none, space, mark
• Data bit: 5, 6, 7, 8
• Stop bit: 1, 1.5, 2
• Signals: Full Modem control signals (Doesn’t support RAS service)
• Diagnostic LEDs: Network: TX/RX, Link, Speed (10/100 Mbps ), Power Serial: TX/RX, Status
• Utility Software: Auto-detecting configuration utility Easy-to-manage port mapping utility
• Driver Supported: Windows 95/98/ME/NT/2000/XP
• Power Requirements: unregulated 10 to 30 Vdc with surge protection
6 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual
• Power Consumption:
3.5 W att (ADAM-4571) 4 W att (ADAM-4570)
4.5 W att (EDG-4504)
• Placement: DIN-rail, panel mounting, piggyback stack (ADAM-4570/4571)
DIN-rail, panel mounting (EDG-4504)
• Operating T emperature: 0 ~ 60° C
• Storage T emperature: -20 ~ 80° C
• Operating Humidity: 20 ~ 95% (non-condensing)
• Storage Humidity: 0 ~ 95% (non-condensing)
1.4 Package Checklist
• ADAM-4570 or ADAM-4571 or EDG-4504
• CD-ROM for utility & manual
• 1/2/4 RJ-48 to DB-9 serial cables
• One loopback DB-9 tester
• Five stickers
• NYLON DIN-rail Mounting Adapter
• SECC Panel Mounting Bracket
Chapter 1 Introduction 7
8 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual
Chapter
2
Getting Started
In this chapter, you will be given an overview of the ADAM-4570/ADAM-4571/EDG-4504 hardware installation procedures. As mentioned in the previous chapter, the ADAM-4570/ADAM-4571/EDG-4504 comes ready for all network connections, including Ethernet, and RS-232/422/485 port connections.
We begin this chapter with a brief showing the installation procedure. Y ou can take flow chart for reference.
Figure2-1 Installation Flow Chart
10 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual
2.1 Understanding the ADAM-4570/ADAM-4571/EDG-4504
The ADAM-4570/ADAM-4571/EDG-4504 is an advanced data gateway unit. It extends traditional COM ports of a PC with access over a TCP/IP network. Through networking, you can control and monitor remote serial devices either over a LAN or over the W AN.
Since the ADAM-4570/ADAM-4571/EDG-4504 is connected through a TCPIP network, you will need to know some basic facts about networking in order to get the server hooked up correctly .
2.1.1 Network Architecture
Traditional serial port communication uses a COM port board that slides into one of the slots at the back of your PC. In this case, only the computer containing the board can access the serial port. With the ADAM-4570/ADAM-4571/EDG-4504, you are now able to access the COM port from a distance through local area network. The ADAM-4570/ADAM-4571/EDG­4504 can be integrated within the network architecture of any protocol. Note, all serial devices which are connected to the port must have the same protocol running and the same trans­mission speed. Connect devices running different protocols to different ports of the ADAM-4570/ADAM-4571/EDG-4504.
Chapter 2 Getting Started 11
The following illustration shows the network architecture as be­low:
Figure 2-2 Network Architecture(1)
Figure 2-3 Network Architecture(2)
12 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual
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