Advanced 3300 User manual

The Advanced® Micro-Osmometer
Model 3300
User’s Guide
3305 Rev20 051109
Copyright
© 2002 Advanced Instruments, Inc. Windows
®
is a registered trademark of Microsoft Corporation in the
United States and other countries. Intel®is a registered trademark of Intel Corporation in the United States and other countries. All other trademarks are the property of Advanced Instruments, Inc.
Advanced Instruments has reviewed this guide thoroughly. All material contained within is believed reliable, but the accuracy and completeness are not guaranteed or warranted, and are not intended to be representa­tions or warranties concerning the product described.
Hot-Line®Service
If you have any questions or problems regarding the proper operation of your instrument, please contact our Hot-Line Service department:
800-225-4034 (toll-free within the USA and Canada)
+US 781-320-9000 (elsewhere)
781-320-0811 (fax)
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Table of Contents
Parts & Accessories v Calibrators & Standards vii Safe Use ix
Symbol conventions ix General cautions x
Foreword: Theory and Technique xiii Chapter 1 — Installation & Setup 1
Step 1 — Find a location for your instrument 1 Step 2 — Unpack your instrument 1 Step 3 — Obtain additional items 2 Step 4 — Power up your instrument 2 Step 5 — Set your date and time 4 Step 6 — Check your initial calibration 4 Step 7 — Proceed to instrument operation 5
Figure 1: Model 3300 Micro-Osmometer and Accessories 3 Table 1: Model 3300 Micro-Osmometer Packing List 3
Chapter 2 — Instrument Operation 7
Hazardous material cautions 7 Function of major components 7 Sample handling 12 Standards & controls 12 Sample test procedure 13 Sample test errors 14 Recall results 15 Repeatability tips 15 Statistics 16
iii
Changing operating settings 17 Using a barcode scanner with the Model 3300 20 Using a printer with the Model 3300 21 Using the Model 3300’s RS-232 port 21 Instrument software update 22
Figure 2: Model 3300 Components and Controls 8 Figure 3: Model 3300 Back Panel 10 Figure 4: Sample Cell Tips and Sample Levels 13 Table 2: Barcode Port Connections 11
Chapter 3 — Calibration 23
Calibration procedure 23 Calibration notes 24
Chapter 4 — Troubleshooting & Service 27
Service & maintenance cautions 27 Obtaining service 29 Troubleshooting checks 30 Internal diagnostics 30 Fuse replacement 34 Chamber cleaning 35 Sample plunger replacement and calibration 36
Figure 5: Fuse Replacement 35 Figure 6: Sample Plunger Replacement and Calibration 37
Appendices
Appendix A: Troubleshooting Table 39 Appendix B: Product Specifications 45 Appendix C: Regulatory Notices 47 Appendix D: Warranty and Warranty Duties 51 Appendix E: Supplemental RS-232 Information 55 Appendix F: Symbol Definitions 57 Appendix G: Service Log 61
Index 63
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Parts & Accessories
v
To order parts and accessories, contact the Advanced Instruments Customer Service Department:
800-225-4034 (toll-free within the USA and Canada)
+US 781-320-9000 (elsewhere)
781-320-3669 (fax)
PART DESCRIPTION
20-µL Sampler
Replacement Sample Probe
Micro-Sample Test Kit (500 tests)
Sampler Plunger Wires (2)
Thermal Printer with Interface Cable, Operation Manual, Thermal Paper Roll, and Printer Power Supply (100-120 VAC)
Thermal Printer with Interface Cable, Operation Manual, Thermal Paper Roll, and Printer Power Supply (230 VAC)
Printer Paper (5 rolls)
User’s Guide
Service Manual
Serial Cable
Software Upgrade*
Barcode Scanner
PART NO.
3M0825
330700
3MA800
3M0828
210555_NA
210555_EU
3D3835
3305
3305SM
RS232-Cable
330990
330016
* Note: 330990 upgrade kit comes with a 3-meter serial cable #330053.
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Notes:
vii
Calibrators & Standards
To order calibrators and standards, contact the Advanced Instruments Customer Service Department:
800-225-4034 (toll-free within the USA and Canada)
+US 781-320-9000 (elsewhere)
781-320-3669 (fax)
DESCRIPTION
ClinitrolTMReference Solution (10 2-mL ampules) Protinol®3-Level Protein Control Kit (9 3-mL bottles, 3 of
each level) Renol™ Urine Osmolality Controls (2 levels) 5-Value Osmolality Linearity Set (10 5-mL ampules, 2 of
each value) 50 mOsm/kg Calibration Standard (10 2-mL ampules) 850 mOsm/kg Calibration Standard (10 2-mL ampules)
P ART NO.
3MA029 3MA028
3LA085 3LA028
3MA005 3MA085
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Notes:
Safe Use
To reduce the risk of bodily injury, electric shock, fire, and damage to your instrument, please read and observe the precau­tions in this User’s Guide.
If the product is used in a manner not in accordance with the equipment design, operating instructions or manufacturer's recommendations, the operation of the product may be impaired to the extent that a safety hazard is created.
Do not attempt to perform electrical work if you are not fully qualified. This manual is not a substitute for electrical train­ing.
Symbol conventions
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operat­ing and maintenance (servicing) instructions in the literature accompanying this product.
The lightning flash with arrowhead symbol within an equi­lateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient magnitude to constitute risk of elec­tric shock to persons.
The static symbol within an equilateral triangle is intended to alert the user to the presence of internal components that could be damaged by static electricity.
This static symbol is intended to alert the user to the pres­ence of a specific component that could be damaged by stat­ic electricity.
ix
This symbol indicates the presence of alternating current (AC).
This symbol indicates the presence of a fuse.
This symbol indicates the presence of protective earth ground.
General cautions
This product should be operated only with the type of power source indicated on the product’s electrical ratings label. Refer to the instal­lation instructions included with the product.
If the power cord provided is replaced for any reason or if an alter­nate cord is used, the cord must be approved for use in the local country. The power cord must be approved for the product’s listed operating voltage and be rated at least 20% greater than the ampere ratings marked on the product’s electrical ratings label. The cord end that connects to the product must have an IEC 60320 connector.
Plug the product into an approved grounded electrical outlet.
Do not disable the power cord’s grounding plug.
If an extension cord or power strip is used, make sure that the cord or strip is rated for the product, and that the total ampere ratings of all products plugged into the extension cord or strip do not exceed 80% of the cord’s or strip’s rating limit.
Route power cords so that they will not be walked on, tripped on, or pinched by items placed upon or against them. Pay particular atten­tion to the plug, electrical outlet, and the point where the cord exits the product.
Do not pull on cords and cables. When unplugging cords or cables, grasp the corresponding connector.
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Do not install or use this product in any area subject to extreme short-term temperature variations, or locations that exceed the speci­fied operating environment temperatures.
Never use this product in a wet area.
To avoid injury or fire hazard, do not operate this product in an explosive atmosphere.
Do not install or use the product on an unstable, non-level work sur­face.
Do not operate this product with the covers removed or unsecured.
xi
Safe Use
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Notes:
Foreword
xiii
Intended Use
Advanced®Osmometers use the technique of freezing-point depression to measure osmolality. Osmolality is the total solute concentration of an aqueous solution. Osmometers measure the number of solute particles irrespective of molecular weight or ionic charge. This information is useful to the following disci­plines:
Clinical, emergency and sports medicine Medical research Biotechnology and pharmaceutical research and
manufacturing Food and beverage manufacturing Environmental research and monitoring Academic research Industrial applications
When used by a trained operator in clinical applications, the osmometer provides results that assist in establishing the proper diagnoses and treatments for patients with disorders involving water and electrolyte imbalances. Osmometers will test virtual­ly any biological fluid including, but not limited to, whole blood, plasma, urine, feces, sweat, and tissue homogenate. Operation of the instrument is deemed to be low-complexity under CLIA and FDA guidelines.
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Principles of Freezing-Point Osmometry
When a solute is dissolved in a pure solvent, the following changes in the solution's properties occur:
the freezing point is depressed,
boiling point is raised,
osmotic pressure is increased, and
vapor pressure is lowered.
These are the so-called "colligative" or concentrative properties of the solution which, within reasonable limits, change in direct proportion to the solute concentration; in other words, the number of particles in solu­tion.
Of the colligative properties, measurement of the freezing point allows the concentration of an aqueous solution to be easily determined with great precision.
The freezing point of pure H
2
O is precisely +0.010°C. One mole of a non-dissociating solute such as glucose (where the solute does not dis­sociate into ionic species, but remains intact), when dissolved in 1 kilo­gram (kg) of water will depress the freezing point by 1.858°C. This change is known as the freezing point depression constant for water. The freezing point depression also depends upon the degree of dissoci­ation of the solute. If the solute is ionic, the freezing point is depressed by 1.858°C for each ionic species. For example, if one mole of sodium chloride were to completely dissociate into two ionic species (Na+ and Cl-) in 1 kg of water, the freezing point would be depressed by
3.716°C. However, dissociation is never complete. Interference between solute molecules reduces dissociation by a factor called the osmotic coefficient.
xv
In a simple solution such as glucose or sodium chloride in water, the freezing point can be measured and the unit concentration easily deter­mined from an equation or a reference table. However, the equation is unique for each solute. In a more complex solution, all ionized and non-dissociated species contribute to the freezing-point depression and the concentration of each solute cannot be easily determined.
Each of the colligative properties has a similar problem, and though each of the colligative properties changes in direct proportion to the solute concentration, each requires a different mode & unit of measure­ment. Osmolality is a common unit of concentration measurement that can be used to relate all the colligative properties to each other, and to other concentration units. Because of its universality, most osmometry applications regularly use osmolality, expressed as "mOsm/kg H2O", as the common unit of concentration rather than applying further conver­sion factors.
Instrumentation
Advanced Osmometers are devices for the determination of the concen­tration of solutions by means of freezing-point measurement.
Advanced Osmometers utilize high-precision thermometers to sense the sample temperature, to control the degree of supercooling and freeze induction, and to measure the freezing point of the sample. They can routinely determine differences of ±1 mOsm/kg H
2
O.
Freezing-Point Thermodynamics
The quickest and most precise way to measure the freezing point of a solution is to supercool it several degrees below its freezing point. It is unstable in this state, and a mechanical agitation induces crystallization. The heat of fusion suddenly liberated causes the sample temperature to rise toward a plateau temperature, where a liquid/solid equilibrium occurs. The equilibrium temperature is, by definition, the freezing point
Foreword
of the solution. Managing the plateau temperature for precise measure­ment is the basis for several patents issued to Augustus Fiske.
The time over which liquid/solid equilibrium develops and is main­tained, is a function of the speed with which the heat-of-fusion is liber­ated vs. the speed it is transferred away, or absorbed, by the surrounding environment. This ratio can be slowed and the equilibrium time stretched, to give a distinct plateau height measurable to 0.001°C.
Sensitive thermistor probes monitor the sample temperature and control the thermoelectric cooling element. Microprocessor control and auto­mated operation minimize imprecision due to operator technique.
The following Standard Freezing Curve illustrates the temperature of a sample as it progresses through the freezing cycle and shows the action of the instrument at each stage of the cycle.
Definitions
Solution: Ahomogeneous mixture of solute and solvent in which the solvent is usually the major component, and the solute is the minor component.
Concentration: The ratio of solute to a given amount of solvent (molal), or ratio of solute to solution (molar).
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Standard Freezing Curve
The amount of solute is usually expressed in terms of moles, i.e., gram molecular weights. One mole = 6.028 x 10
23
molecules (Avogadro's number). One mole of glucose (180.2 g) and one mole of sodium chlo­ride (58.4 g) each contain Avogadro's number of molecules.
Common units of concentration are:
Molality: Moles of solute per kilogram of pure solvent.
Osmolality: Osmols of solute particles per kilogram of pure sol-
vent. As noted above, most ionic solutes do not completely dis­sociate. Osmolality is a unit of concentration that takes into account the dissociative effect. Osmolality is usually expressed in mOsm/kg H
2
O. One milliosmol (mOsm) is 10-3osmols.
Osmolality is defined as:
where:
ø = osmotic coefficient, which accounts for the degree of mole-
cular dissociation.
n = number of particles into which a molecule can dissociate. C = molal concentration of the solution.
Molarity: Moles of solute per liter of solution.
Osmolarity: Osmols of solute particles per liter of solution.
Although molarity and osmolarity may be common units of measurement in other branches of chemistry, they are not used in osmometry because the ratio of solute to solution is not linear. Molality and osmolality are linear, independent of the effect of temperature and volume displaced by solute. Acalculated con­version between units of molality and molarity is complex and generally unnecessary when the terms are properly understood.
xvii
Foreword
OHkg
osmol
nCOsmolality
2
==
φ
Freezing Point/Melting Point: The temperature at which the liquid and solid phases of a substance will remain together in equilibrium.
Freezing-Point Depression: When a solute is added to a solvent, the freezing point of the solvent is lowered. In aqueous solutions, one mOsm of solute per kilogram of water depresses the freezing point by
1.858 millidegrees Celsius (m°C).
Supercooling: The tendency of a substance to remain in the liquid state when cooled below its freezing point.
Crystallization Temperature: Aqueous solutions can be induced to freeze (i.e., crystallize) most reliably when supercooled. When super­cooled, agitating the solution (freeze pulse) induces crystal formation. The crystallization temperature is the temperature at which crystalliza­tion is induced. During crystallization, the heat of fusion raises the tem­perature of the sample to an ice/water freezing-point plateau.
Heat of Fusion: The heat released when the mobile molecules of a liq­uid are frozen into rigid ice crystals.
Freezing-Point Plateau: The constant temperature maintained during the time that ice and liquid exist in isothermal equilibrium after crystal­lization occurs.
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Advanced®Micro-Osmometer Model 3300 User’s Guide
1
Installation & Setup
In order to set up your instrument properly, it is important that you read and follow the steps in this section. Please follow these steps carefully and be sure to read Chapter 2 — Instrument Operation before attempting to run tests on your instrument.
Step 1 — Find a location for your instrument
When choosing a location for your new osmometer, be sure to meet the following criteria.
Adequate space. The dimensions of the instrument are 13
× 10.5 × 15.5 inches (26.7 × 33 × 39.4 cm). Be sure to keep your workplace free of debris, especially near the front of the instrument where proper ventilation is needed.
Electric outlet availability.Your instrument will need to
operate within five feet of a properly grounded, three-prong electrical outlet capable of continuously supplying 1 ampere at 200-250V to 1.25 amperes at 100-130V. If the instrument is not grounded properly, its operation may be impaired and a safety hazard may exist. Therefore, be sure to test the out­let and record the results before operating your instrument.
Step 2 — Unpack your instrument
To unpack your osmometer, take the following steps. a. Carefully unpack your osmometer, accessories and supplies
and inspect them for shipping damage. Use the enclosed packing list to verify that all items have been received.
1
b. Save your osmometer's shipping boxes and packaging material in
case future transport of the instrument becomes necessary.
c. If any item on the packing list appears to be missing from your ship-
ment, please search carefully through and under all packing materi­als. If the item is not found, notify your receiving department imme­diately. Advanced Instruments can only be responsible for items reported missing within 10 days of a shipment’s arrival.
d. If you receive any damaged items, save the cartons and packing
material those items came in for inspection by the insurer. The carri­er, dealer, and Advanced Instruments must be notified within 24 hours in order for your warranty and insurance to apply. Have the transportation company inspect items, fill out a Report of Concealed Damage,and file your claim. Then, notify Advanced Instruments immediately for repair or replacement.
e. Fill out the postage-paid (U.S.A. Only)warranty card enclosed.
Mark the appropriate boxes if you wish to receive additional informa­tion. Customers outside of the United States may fax the warranty card to 781-320-8181.
Step 3 — Obtain additional items
Soft, no-lint, non-ionic paper tissues are needed for wiping the sample cells prior to testing. Please be sure that you have an adequate supply on hand before attempting to run tests on your instrument.
Step 4 — Power up your instrument
Turn your instrument on by pushing the rocker-style power switch on the instrument’s back panel into the on ( | ) position.
Each time your instrument is turned on, it automatically runs a one­minute setup and self-diagnostic program. During these diagnostics, your display and printer (if in use) display critical instrument information, such as software version and block and sample probe bin numbers. The first time you power up your osmometer, record the software revision and
Advanced®Micro-Osmometer Model 3300 User’s Guide
2
3
Figure 1: Model 3300 Micro-Osmometer and Accessories
Quantity
Part No. Description
1 3300 The Advanced®Model 3300 Micro-Osmometer
1 pack 3MA029 Clinitrol
290 mOsm/kg Reference Solution
(ten 2 mL ampules)
1 pack 3MA005 50 mOsm/kg Calibration Standard (ten 2 mL
ampules)
1 pack 3MA085 850 mOsm/kg Calibration Standard (ten 2 mL
ampules)
1 kit 3MA800 Micro-Sample Kit: includes 500 disposable
sample cells (tips) and 500 chamber cleaners 2 3D3185 Operator/Supervisor Keys 1 3MO825 20-µL Sampler 1 Power Cord (as specified) 1 90P01 Advanced
®
User Information CD-ROM 1 3305 User’s Guide 1 3305-6 Warranty Card 1 3D3P021 Customer Satisfaction Card
Table 1: Model 3300 Micro-Osmometer Packing List
Installation & Setup
block and sample probe bin numbers in the Service Log at the end of this user’s guide. Maintaining a record of this information will facilitate any necessary service.
When the self-diagnostics have been completed and the instrument is ready for testing, the display reads Osmometer Ready”.
NOTE To avoid any misunderstanding that might arise due to an
unfamiliar display language, all displayed messages may be changed from English to several other languages. (For lan­guage selection instructions, see Chapter 2.)
CAUTION If a power interruption occurs, turn the instrument off at
once. Leave it turned off for at least 5 seconds after power has been restored (even if power restoration is immediate).
Step 5 — Set your date and time
If you wish, you may now change your date and time settings by using the instructions found on page 17 of this user ’s guide.
Step 6 — Check your initial calibration
Your instrument has been carefully calibrated by the manufacturer, but to verify that this calibration is accurate within your operating environ­ment, run tests on the 290 mOsm/kg reference solution and/or Protinol
®
biological controls before testing samples. The number and type of tests that you run should be determined by your own laboratory’s standard protocol. Use the operating technique described in Chapter 2 when run­ning these controls.
If you determine that the initial calibration is incorrect, re-calibrate as described in Chapter 3.
NOTE If your Model 3300 has just been moved from a different loca-
tion, it should be allowed to warm up for 20 to 30 minutes before you run calibration verification tests.
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Step 7 — Proceed to instrument operation
If you have followed the steps outlined in this chapter, your instrument is ready for use. To learn how to operate your instrument, read the next chapter, Instrument Operation. We strongly recommend that you read the entire second chapter before attempting to operate your osmometer.
5
Installation & Setup
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Advanced®Micro-Osmometer Model 3300 User’s Guide
Notes:
2
Instrument Operation
In order to run your instrument properly, it is important that you read and adhere to the instructions in this section. For information on calibration, see Chapter 3 — Calibration.
Hazardous material cautions
WARNING: Handle all biohazardous materials according to
established good laboratory practices and follow your institu­tion’s exposure control plan. Persons handling human blood and body fluid samples must be trained in blood-borne haz­ards and observe universal precautions. Universal precautions is an approach to infection control, where all human blood and body fluids are treated as if known to be infectious. Use per­sonal protective equipment such as gloves, gowns, etc., to pre­vent exposure. Store biohazardous materials in regulated waste containers and dispose of these materials in a safe and accept­able manner that is in compliance with all country, state and local requirements.
If a biohazardous material is spilled on or inside the equip-
ment, decontaminate the equipment using a 1% bleach solu­tion, or as outlined by those policies and procedures estab­lished within your institution.
To avoid injury or fire hazard, do not operate this product in
an explosive atmosphere.
Function of major components
The major components of the Model 3300 Micro-Osmometer are an operating cradle; a sample port to precisely position each sample for the osmolality test; a high-precision thermistor
7
Advanced®Micro-Osmometer Model 3300 User’s Guide
probe; measurement and control circuitry; and a message display panel. A sample handling pipette is also used in the testing process. The function of many of these parts is described below.
Electronic circuits (inside)
The main circuitry is contained on two printed circuit boards in a moth­erboard/daughterboard configuration. More in-depth technical details are available in the unit service manual, sold separately.
Processor Board: The processor board is the smaller of the two printed circuit boards and contains the Intel 80C186EB central processor, two flash EPROM’s, RAM, Realtime clock, watchdog circuit, and glue logic.
8
Figure 2: Model 3300 Components and Controls
Display Panel
Multifunction Soft keys
Operating
Cradle
Sampler
Cooling
Chamber
(inside)
Chamber Cleaners
Sample Tips
Application Board: The application board contains the circuits for con­trolling and interfacing with the other subsystems such as the keypad, display, cooling assembly, RS-232, printer and barcode ports, etc. The application board also contains two 20-bit A/D converters for reading the sample and block probe thermistors.
Sampler (Figure 2)
The sampler is a specialized pipette which contains and positions a very specific volume of sample for each test. The sampler consists of the pipette body and disposable plastic sample tip that must be replaced after each test.
Operating cradle (Figure 2)
The operating cradle is a sliding mechanism that guides and introduces the sampler to the freezing chamber.
Cooling chamber & measurement and control circuits:
A high-reliability thermoelectric module controls cooling chamber tem­perature, while a thermistor sample probe measures the dynamic tem­perature of a sample. Test results, based on the freezing point of the sample, are automatically sent to the instrument’s display.
Display panel (Figure 2)
The display panel displays:
Test status and results.
Status messages when the instrument is turned on or when functions are
selected.
Pertinent error messages when fault conditions occur. (Messages longer
than 24 characters wrap to the second line.)
Multifunction soft keys (Figure 2)
Other than starting osmolality tests, which are initiated by the operating cradle, all operator communication to the Model 3300 is accomplished by means of the two multifunction soft keys.
9
Instrument Operation
Advanced®Micro-Osmometer Model 3300 User’s Guide
Power module (Figure 3)
The power module on the rear of the instrument contains the following components.
Power switch
The rocker-style power switch controls the power to the instrument.
Power cord connector
The power cord connector accommodates a power cord suitable for the power available.
Fuse holder & fuses
The fuse holder contains the instrument’s necessary fuses. For instruc­tions on replacing fuses, see Chapter 4.
Printer port (Figure 3)
The printer port on the rear panel allows you to use a printer in conjunc­tion with this instrument. For instructions on using a printer with this instrument, see Using a printer with the Model 3300in this chapter.
RS-232 port (Figure 3)
The RS-232 port allows you to output your instrument’s data/messages to an external device, such as a computer, and to upgrade your instrument software. For more detailed information dealing with the RS-232 port, please read the sections titled Using the Model 3300’s RS-232 Portand Instrument Software Update, found later in this chapter.
10
Figure 3: Model 3300 Back Panel
Barcode port (Figure 3)
A D-type, 15-pin barcode port is provided in the back of the 3300 for connecting and providing power to such a device. For proper operation, the barcode port requires a 1200 bps, RS232-level signal providing asynchronous serial data containing 1 start bit, 8 data bits, 1 stop bit and no parity.
A suitable RS232 barcode scanner is available from Advanced Instruments, Inc. To interface with the 3300, the barcode scanner must be programmed as follows, referring to the scanner users guide.
10 msec Intercharacter Delay Disable Line Feed Suffix No Parity 1200 BAUD Rate 8 Data Bits
Supervisor/operator keyswitch (Figure 3)
The supervisor/operator keyswitch allows certain instrument functions to be locked. The Supervisor keyswitch position is required for re-calibration and for access to the following diagnostic menu items: Set Probe Bin #s, Set Serial Rate, Serial Comm Set and Select Language.
If a restricted function is attempted while Supervisor/Operator keyswitch is in the operator position, a Supervisor Key Neededmessage is dis­played and may be cleared by pressing both function buttons simultane­ously before selecting any other function.
To utilize the supervisor/operator keyswitch you must use the key sup­plied with your instrument.
+5V DC 1 to reader receive data 10 from reader gnd/earth 9 common
Signal Pin Direction
Table 2: Barcode Port Connections
11
Instrument Operation
Advanced®Micro-Osmometer Model 3300 User’s Guide
Sample handling
The sampling system kit supplied with your Model 3300 contains a spe­cial sampler and a starter supply of disposable sample cells and cham­ber cleaners. Each kit contains re-order information.
Be sure to replace the sampler plunger with each new test kit (500 sam­ples). For instructions on this procedure, see Sample plunger replace­ment and verificationin Chapter 4.
The Model 3300 measures the osmolality of a sample inside the sample cell while on the pipette. This feature requires sample cells specially designed to match both the sampler and the Model 3300. Do not use any other sample-handling system with your Model 3300 osmometer, and do not use the Model 3300 sampling system with any other laboratory procedure.
Standards & controls
Advanced Instruments offers and recommends the use of specific stan­dards and controls with your Model 3300 osmometer. Each type may be used to assess a different aspect of your instrument’s performance. For information on obtaining these standards and controls, contact Advanced Instruments or an authorized representative.
Clinitrol 290 Reference Solution (Part No. 3MA029)
We recommend that you run samples of Clinitrol 290 Reference Solution daily to check your instrument operation and confirm your cal­ibration. You should also run the Clinitrol 290 Reference Solution when you receive erratic results. Doing so will allow you to verify proper operation or recognize and diagnose problems promptly.
Protinol(Part No. 3MA028)
Advanced Protinol protein-based controls, at 240, 280 and 320 mOsm (±5 mOsm), provide control values that closely bracket those of most serum samples. These controls are formulated to mimic the freezing characteristics of actual serum samples, and they can be used to verify
12
the precision and reliability of your osmometer results. Protinol should be used once every shift.
Advanced Five-Level Linearity Set (Part No. 3LA028)
The Advanced Linearity Set contains five controls (100, 500, 900, 1500, and 2000 mOsm). Use this set to verify or establish the reportable range of patient test results.
Sample test procedure
Use the following procedure to run sample tests.
1. Snap a sample tip into place on the sampler. The sample cell must be straight and firmly seated. Be careful not to crack the sample tip.
2. Depress the sampler ’s plunger and insert the sample tip at least ¼ inch (6 mm) below the surface of the fluid to be tested. Gently release the plunger to load a 20-µL sample.
3. Visually inspect the sample. If there are any large voids or bubbles in the sample, expel the sample and load a bubble-free sample.
4. Blot the sides of the loaded sample cell with a soft, no-lint, non-ionic paper tissue to remove any clinging droplets. Then blot the end of the cell tip to remove any fluid protruding beyond the tip. Be careful not to wick out any of the sample. The meniscus remaining may be
13
Instrument Operation
Figure 4: Sample Cell Tips and Sample Levels
slightly concave, but the sample must be slightly longer than it is wide. (See figure 4.)
5. Remove the chamber cleaner from the sample port and discard.
6. Holding the sampler by the barrel and letting the filled sample tip follow the guide groove into the sample port, rest the sampler within the operating cradle and beneath the cradle top.
7. To start the test, push the entire operating cradle down until it reach­es a positive stop. Your instrument will run the test for approximate­ly one minute and display the result in the format Osmolality xxx mOsm”.
8. Record the results and raise the operating cradle to a positive stop.
9. Remove the sampler from the operating cradle.
10.Insert a clean, dry chamber cleaner into the sample port and rotate it four or five times in both a clockwise and counterclockwise direc­tion. Withdraw chamber cleaner and insert the opposite end. Rotate the chamber cleaner in the same manner and leave it in the sample port until your next test.
11.Remove the used sample tip from the sampler by pressing firmly enough on the sampler plunger to dislodge the tip. Discard the used sample tip.
12.Blot the Teflon plunger tip with a soft, no-lint, non-ionic paper tis­sue. Be careful not to dislodge the tip.
13.To run additional tests, repeat this procedure beginning with step 1.
Sample test errors
Occasionally a test will not run to completion and your instrument will display an error message. Refer to the Troubleshooting Table appendix at the end of this user’s guide for an explanation of a particular mes­sage.
Advanced®Micro-Osmometer Model 3300 User’s Guide
14
Recall results
The recall results feature of the Model 3300 allows you display or print the results of your last 30 tests. If you need to see any or all of these results, take the following steps.
1. At Osmometer Ready”, the two multifunction soft keys are labeled
[CALIB] and [DIAG], respectively. Press the soft key labeled [DIAG] to enter the diagnostic test menu.
2. While you are within the diagnostic test menu, the soft key labels will
change to [START] and [INDEX]. Use the [INDEX] keypad to cycle through your choices until you see 1. Recall Results.
15
Instrument Operation
Repeatability Tips
Treat all samples, as well as standards and reference solutions, uni-
formly before the test.
Microsamples are more susceptible to contamination and evapora-
tion than larger samples. Avoid leaving sample containers open. Cold samples are susceptible to condensation; warmer samples are susceptible to evaporation.
Use only the Advanced Model 3300 sampling system. Each system
comes with specific operating instructions and re-order informa­tion.
If an occasional sample produces irregular results, discard obvious-
ly discrepant readings as long as the instrument has been producing accurate readings repeatedly. Repeat the sample in question.
For repeat runs, use additional samples from the same source.
Keep the cooling chamber clean between tests. Never inject any-
thing into the cooling chamber.
Advanced®Micro-Osmometer Model 3300 User’s Guide
3. Press [STAR T] to enter the recall results mode. Your instrument will display the data of the most recent test result.
4. Press the right soft key to see the result of the next-to-last test result.
5. Continue in this manner until you have recalled the necessary results.
6. To return to the diagnostic menu, press the two soft keys simultane­ously .
7. To return to Osmometer Ready, again press the two function key­pads simultaneously.
Statistics
The statistics option allows you to recall the stored results from a selected last number of tests stored in the recall buffer and calculate their average, standard deviation and coefficient of variance. If any test errors are stored in the range you select, they will be filtered out of the calculations. To use this option, follow this procedure:
1. At Osmometer Ready”, the two multifunction soft keys are labeled [CALIB] and [DIAG], respectively. Press the soft key labeled [DIAG] to enter the diagnostic test menu.
2. While you are within the diagnostic test menu, the soft key labels will change to [START] and [INDEX]. Use the [INDEX] soft key to cycle through your choices until you see 2. Statistics.
3. Press [START] to enter the statistics mode. Your instrument will dis- play the number of tests to be considered when computing statistics.
4. Press the right [INDEX] soft key to index to the number of results that you wish to consider.
NOTE If you request calculations for more samples than are stored
in the recall buffer, you will receive incorrect results.
5. Press the left [START] soft key to display and print (if using exter- nal printer or serial port) the average of the selected number of last results.
16
6. Press the left [START] soft key again to display and print the stan-
dard deviation of the selected number of last results.
7. Press the left [START] soft key a third time to display and print the
coefficient of variance of the selected number of last results.
8. To return to the diagnostic menu, press the two multifunction soft keys simultaneously.
9. To return to Osmometer Ready, again press the two function key­pads simultaneously.
Changing operating settings
Date and time
To reset the date and time, take the following steps:
1. At Osmometer Ready”, the two multifunction soft keys are labeled
[CALIB] and [DIAG], respectively. Press the soft key labeled [DIAG] to enter the diagnostic test menu.
2. While you are within the diagnostic test menu, the soft key labels will change to [START] and [INDEX]. Use the [INDEX] soft key to cycle through your choices until you see 13. Set Date/Time.
3. Press [START] to enter the Set Date/Time mode. Your instrument will display the current date and time.
4. Press the left soft key to select the date or the right soft key to select the time.
5. If you choose to set the date: a) Select between DD/MM/YYYY and MM/DD/YYYY formats.
Your instrument will display the current date in the format you selected and a blinking cursor element.
b) Use the left soft key to increment the number at the cursor and
the right soft key to change between digits in the date until the correct date is displayed.
17
Instrument Operation
c) Press both soft key buttons to save the new date setting and
return to the diagnostic test menu.
6. If you choose to set the time
a) Select between AM/PM and 24-hour formats. After you select a
display format, your instrument will display the current time in the selected format.
b) Use the right keypad to toggle between hours and minutes and
the left keypad to change the number of hours or minutes dis­played.
c) Press both soft key buttons to save the new time setting and
return to the diagnostic test menu.
Set Probe Bin #'s
To reset the block and sample probe bin numbers, take the following steps:
1. At Osmometer Ready”, the two multifunction soft keys are labeled
[CALIB] and [DIAG], respectively. Press the soft key labeled [DIAG] to enter the diagnostic test menu.
2. While you are within the diagnostic test menu, the soft key labels
will change to [START] and [INDEX]. Use the [INDEX] soft key to cycle through your choices until you see “3. Set Probe Bin #’s”.
3. Press [START] to enter the selection menu.
4. Press the right [INDEX] soft key to advance the probe bin #, or press the left [NEXT] soft key to advance to the next probe bin #.
Be sure to record the new bin settings in the Service Log at the back of this user's guide.
5. Press [NEXT] soft key to advance to the save options.
6. Select [YES] to save the new setting, or [NO] if no change was made.
Advanced®Micro-Osmometer Model 3300 User’s Guide
18
Data Capture
To change the RS-232 output between standard mode and capture mode, take the following steps:
NOTE With Capture selected, freezing curve output data will be
presented to the serial port in real time. This data is updated every 50 msec after crossing 0ºC, and may be captured with any RS-232 compatible computer program for use in plot­ting freezing curves.
In Standard mode, ony the final result and some status mes­sages will be presented to the serial port.
1. At Osmometer Ready”, the two multifunction soft keys are labeled
[CALIB] and [DIAG], respectively. Press the soft key labeled [DIAG] to enter the diagnostic test menu.
2. While you are within the diagnostic test menu, the soft key labels
will change to [START] and [INDEX]. Use the [INDEX] soft key to cycle through your choices until you see “12. Data Capture”.
3. Press [START] to enter the selection menu.
4. Select the soft key for the mode you want to use.
5. Press the two soft keys simultaneously to lock in your selection.
6. Press the two soft keys again simultaneously to return to
Osmometer Ready”.
Language
To reset the display language, take the following steps:
1. At Osmometer Ready”, the two multifunction soft keys are
labeled [CALIB] and [DIAG], respectively. Press the soft key labeled [DIAG] to enter the diagnostic test menu.
2. While you are within the diagnostic test menu, the soft key labels
will change to [START] and [INDEX]. Use the [INDEX] keypad to cycle through your choices until you see 14. Select Language.
19
Instrument Operation
Advanced®Micro-Osmometer Model 3300 User’s Guide
3. Press [START] to enter the Select Language mode. Your instrument
will display the currently set language.
4. Press the left soft key to switch between languages.
5. To lock in the selected language and return to the diagnostic menu, press the two soft keys simultaneously.
6. Press the two soft keys again simultaneously to return to “Osmometer Ready”.
Using a barcode scanner (Part # 330016) with the
Model 3300
The barcode option provides a means of entering an identification code with an internally decoding barcode scanner connected to the barcode port. To interface with the Model 3300, the barcode scanner must be programmed as follows, referring to the scanner users guide:
10 msec Intercharacter Delay Disable Line Feed Suffix No Parity 1200 BAUD Rate 8 Data Bits
When the barcode scanner (part # 330016) is connected to the Model 3300, the instrument operator may scan an identifying barcode before introducing a sample.
NOTE The barcode configuration may work with many different
scanners, but not all are recommended and supported by Advanced Instruments. For information on which scanners are supported by Advanced Instruments, please contact Advanced Instruments customer service department.
NOTE To avoid possible damage to your instrument or the barcode
scanner, turn off the instrument power before connecting to the barcode port.
20
If you introduce a sample without a prior barcode scan, the test results will display without further identification. If you scan a barcode, the Model 3300 will display Successful Scan [Cancel]on the first line and the decoded barcode on the second line. During that display, the instrument operator may introduce a sample for test and identification with the decoded barcode or may cancel and either re-scan or introduce a sample without barcode identification.
Using a printer with the Model 3300
The 25-pin output printer port on the back of the Model 3300 allows the use of most standard printers. For information on ordering a compatible printer, contact the Customer Service Department at Advanced Instruments. See page v for ordering information.
The use of a printer cable and/or printer power cable other than supplied by Advanced Instruments may result in excessive electromagnetic noise and unintended interference with other devices.
Using the Model 3300’s RS-232 port
The RS-232 port allows you to output to an external device, such as a computer, and to update your instrument software. Almost every item of information displayed by your instrument is also transmitted over the RS-232 port, including test results, all error messages, and most display data from the diagnostic menu.
The default serial data rate for communications is 9600 bps (bits per second), though you may alternatively select 1200, 2400, 4800, and 19200 bps.
The DB-9 RS-232 port on your instrument conforms to the DTE EIA­232 standard and can reliably communicate over shielded cable up to 10 meters in length, depending on the baud rate you use.
Note Your instrument is only designed to support unidirectional com-
munication with an external device. At this time, there is no pro­tocol for bidirectional communication.
21
Instrument Operation
For a sample RS-232 Port Setup, please see the Supplemental RS-232 Information Appendix at the end of this user’s guide.
Instrument software update
Your instrument software contained in two flash EPROMs on the main processor board may be updated via the RS-232 port. Such software updates are made available as new features and other improvements are added during the life cycle of the instrument. For information on the availability of software updates contact Advanced Instruments, Inc. or an authorized distributor (see Chapter 4, page 29). For directions on performing the RS-232 serial port software upgrade consult the docu­mentation supplied with the upgrade package.
Advanced®Micro-Osmometer Model 3300 User’s Guide
22
3
Calibration
This chapter describes the procedure for calibrating your instrument. If you have questions or problems regarding the calibration procedure, please consult Chapter 4 — Troubleshooting & Service.
Calibration procedure
Calibration of the Model 3300 is a simple procedure that requires no adjustment of the instrument by the user. Simply run the menu-driven calibration program requiring the testing of standards at each of two calibration points. If the repeatabil­ity is acceptable on these calibration points, the instrument automatically performs internal calibration.
The calibration procedure is as follows. Note that maintaining and loading accurate, uncontaminated standard samples is extremely important.
1. At Osmometer Ready,press the left soft key, labeled
[CALIB] to initiate the calibration process. The calibration program will prompt you to run a sample of the 50 mOsm calibration standard.
2. Run the 50 mOsm calibration standard as you would an actual sample (see Chapter 2 Operation). When the instrument completes each test and reports the results (not necessarily the exact standard value), raise the operating cra­dle, remove the sampler, and clean the chamber as recom­mended in Chapter 2.
23
3. The calibration program will prompt you for a second 50 mOsm cal­ibration standard. Run the second 50 mOsm calibration standard. When the test finishes, your instrument will display a result and prompt you for an 850 mOsm calibration standard.
4. Run your first 850 mOsm calibration standard as described above. The program will report a result and request another 850 mOsm cali­bration standard. Continue in this manner until the instrument dis­play reads Calibration complete. The program can require any­where between three and six 850 standard samples, depending on the repeatability of the results.
5. Verify the calibration by running a Clinitrol 290 reference solution before running unknown samples.
If the instrument display shows Calibration Not Completeafter six samples at either calibration level, the calibration procedure has failed and you should carefully repeat the procedure. If you experience Calibration Not Completemore than once, you have a repeatability problem and should consult Chapter 4 for troubleshooting and service information.
Calibration notes
The Model 3300 will retain its previous calibration data until it com­pletes a re-calibration and the display reads Calibration
Complete”.
If the instrument has calibration information in memory and you
have not changed any probes, the first test result displayed should be close to the nominal value of the standard loaded. If the instrument has no calibration information in memory or a probe has been changed, the test result displayed may be far from the nominal value of the standard loaded. If the displayed values repeat consistently, the calibration will automatically adjust when the calibration test sequence is complete.
Advanced®Micro-Osmometer Model 3300 User’s Guide
24
You may terminate the calibration procedure at any time by raising
the operating cradle and pressing [CANCEL]. The Model 3300 will display Test Canceled, beep once, then display Calib. Canceled and beep again. The existing calibration will not be affected.
If you accidentally press a function soft key during a series of regu-
lar tests, the same procedure will terminate the calibrate mode with­out affecting the calibration and normal testing may be continued.
25
Calibration
Advanced®Micro-Osmometer Model 3300 User’s Guide
26
Notes:
4
Troubleshooting & Service
This chapter contains very basic information to help you solve problems that might arise with your osmometer. Please read all instructions very carefully, and if a solution cannot be found in this guide, contact Advanced Instruments for Hot-Line Service.
Service & maintenance cautions
Do not perform any service or maintenance yourself, except
as detailed in the User’s Guide.
Unplug the power cord prior to opening or removing covers,
or else you may be exposed to electric shock, excessive tem­peratures, or mechanical hazards.
Performing service or maintenance not detailed in the User’s
Guide, with or without a Service Manual, should only be done by a qualified service technician.
Never restrict airflow into or out of the product. Occasion-
ally, check the air vents for blockage.
Wipe the exterior of the product with a soft, damp cloth as
needed. Using cleaning products other than those specified, may discolor or damage the finish.
If the product requires service for any of the following rea-
sons, unplug the product from the electrical outlet and refer service to a qualified service technician.
- The power cord, extension cord, power strip, or power
input module is damaged.
27
Advanced®Micro-Osmometer Model 3300 User’s Guide
- Liquid has been spilled into the interior of the product.
- A foreign object has fallen into the product.
- The product has been dropped or damaged by a falling object.
- There are noticeable signs of overheating or a burning odor.
- The product does not operate normally when you follow the oper-
ating procedures.
- The main supply fuse(s) or any internal fuse(s) continually fail.
A discharge of static electricity from contact with the human body or
other conductor may damage system boards or static sensitive devices. Never perform internal maintenance without following rec­ommended static protection procedures.
The product is equipped with operator accessible fuses. If a fuse blows, it may be due to a power surge or failure of a component. Replace the fuse only once. If the fuse blows a second time, it is probably caused by failure of a component part. If this occurs, refer service to qualified service personnel. Always replace the fuse with one of the same rating, voltage, and type. Never replace the fuse with one of a higher current rating.
When servicing the product, use only factory-specified parts.
WARNING: When returning this product for service, or shipping
this product to a second location, remove all hazardous specimens and decontaminate the product before pack­aging for shipment. If the product cannot be deconta­minated, consult with your shipping agent on appropri­ate packaging and marking.
28
Obtaining service
Before contacting Advanced Instruments for Hot-Line®Service, be sure to read through this user's guide for instructions on routine adjustments, instrument care and troubleshooting. If this information does not solve your problem, call the appropriate number below.
800-225-4034 (toll-free within the USA and Canada)
+US 781-320-9000 (elsewhere)
781-320-0811 (fax)
If you purchased your instrument outside of the U.S. or Canada, please contact your Advanced Instruments authorized dealer for service or repair.
When contacting our service personnel, please have the model and seri­al numbers from the label on the back of your instrument, your user’s guide or service manual, and the symptoms of your problem ready. You should use a telephone as close to your instrument as possible to facili­tate making recommended diagnostic checks. If you need to order parts or service, a purchase order from your purchasing agent will be neces­sary.
After Hot-Line diagnosis, your service technician may assist you in making minor repairs over the phone, dispatch a local service represen­tative, or have you ship your instrument for factory repair.
If you need to return an instrument for repair or replacement:
Notify our service department to obtain an RMA.
Be sure to telephone Advanced Instruments before shipping to avoid
any delays.
Carefully pack and send everything except your instrument’s supply
items.
Be sure to prepay for any shipment to the factory. Advanced
Instruments cannot accept collect shipments without prior factory approval. Please insure the shipment or accept the damage risk.
29
Troubleshooting & Service
Troubleshooting checks
Check operational requirements. If you are experiencing difficulties with your instrument, first carefully review the operational requirements listed in the product specifications and the recommended setup and operating procedures.
Check fuses. You will find the power switch and fuse holder beside the power cord connector on the back panel of the instrument. Switch the power switch to the off position and disconnect the power cord. Use a small flat-bladed screwdriver or similar tool to pry out the fuse holder. Visually check for a blown fuse. If there is any doubt, test the fuses with a continuity checker or ohmmeter or simply replace them with new fuses.
Check error messages. The software of your instrument is designed in such a way that any incomplete task will be associated with an error message, many self-explanatory, that will help you discover the source of your problem. You can find all error messages and descriptions of what they mean in Appendix B.
Internal diagnostics
The diagnostic menu allows any of a series of tests to be run to check one functional subsystem of the instrument, or to perform some neces­sary adjustment or set-up.
At Osmometer Ready, the function keypads are respectively labeled [CALIB] and [DIAG] with the supervisor/operator keyswitch in the Supervisor position.
1. If necessary, press both soft keys simultaneously to display [DIAG].
2. When [DIAG] is displayed, press the function button under [DIAG].
When you press the [DIAG] soft key, 1. Recall Resultsand the choice of [START] or [INDEX] is displayed.
3. While any diagnostic menu item is being displayed, use either the
Advanced®Micro-Osmometer Model 3300 User’s Guide
30
[START] soft key to start the displayed test; the [INDEX] soft key to display the next menu item; or both soft keys simultaneously to exit from the menu.
4. If you choose to press the [START] soft key, execution of the cho-
sen function may require the use of either of the soft keys for further selections, as designated below. To end any function and return to the menu, press both soft keys and release them simultaneously.
5. You may then use [INDEX] to index to another item on the menu or
press both soft keys and release them simultaneously to exit from the diagnostic menu to Osmometer Ready.
Any instructions necessary for the menu function started are provided on the display. Adescription of each menu item follows:
A/D Test
This set of tests may be used to test the block probe, the sample-cooling assembly, or the sample probe.
On entry, the A/D tests display the target sample cooling block tempera­ture, the channel being read, and the current channel reading or duty cycle. The display is in the form, off Blk NNNN.NN ohm, where offindicates that a target temperature has not yet been selected, Blk indicates that the block probe channel is being tested, NNNN.NNis a numeric readout of the probe and ohmsindicates the units of the read­out. These readings are updated continuously.
Pressing the left function soft key sequentially changes the target cool­ing block temperature from off” to “+1°C, to 0°C, to -1°C, to -2°C, to -4°C, to -8°C, to -12°C, to off, etc.
Pressing the right function soft key sequentially changes the channel and readout units from probe resistance in ohms, to probe temperature in tenths of a degree Celsius, to cooling-block duty cycle (NN%” on) to probe resistance in ohms, etc.
31
Troubleshooting & Service
CAUTION The temperature values displayed are based on the block
probe resistance which the instrument is configured for. Thus, if the block probe bin # has been incorrectly set, both the displayed temperatures and resistances will be incorrect, as well as the actual temperature of the cooling block.
Press both soft keys and release them simultaneously to exit to the menu.
Probe Bin Test
This test is used to determine the resistance of the sample probe at a specific temperature. It is essentially the same as any other sample test except that the sample probe resistance and correct bin # are determined and displayed in place of the sample osmolality. Use the following pro­cedure to run the test.
1. On entry, the probe bin test will display Probe Bin Test [YES] Ready? [CANCEL]”.
2. Press [YES] to start the test. When [YES] is pressed, the display changes to: Insert 50 mOsm Sample [CANCEL]”.
3. To continue, load a sample from a freshly-opened ampule of Advanced 50-mOsm standard and run the test using the sample test procedure detailed in Chapter 2.
4. Cooling Sampleis displayed (as in a normal test), then the sample probe resistance in ohms is dynamically displayed as the sample is cooled. At the end of each test, the final display will be the test result in ohms and the sample probe bin # (e.g., 5801.02 Ohms Bin 6”).
5. Record your results in the Service Log before running another test or canceling to the diagnostic menu.
6. Raise the operating cradle to complete the test.
7. When the operating cradle is raised, [YES] Ready? [CANCEL]
Advanced®Micro-Osmometer Model 3300 User’s Guide
32
provides the opportunity to either run another 50-mOsm probe test or finish (cancel) the procedure. Run two more bin tests and average the results of the three to determine your bin number.
8. Press both soft keys and release them simultaneously (or press the
[CANCEL] soft key) to exit to the menu.
Barcode Test
This test performs a continuous check of the barcode port.
1. Press the START key to enter the test.
2. At [YES] Ready? [CANCEL]you may press YES once the bar-
code scanner is connected, or press CANCEL to return to the main menu.
After you press YES you may begin scanning barcodes. If your code will not scan, check the manufacturers user’s guide to verify correct setup of the scanner for your symbologies.
3. Press CANCEL or both keys to exit to the test menu.
Display/Print Test
This menu item is a simple check of the display, serial port and printer (if connected). On entry, a single line of characters will be displayed and sent to the serial and parallel ports. The characters displayed have been chosen to exercise every dot in the character matrix. This makes it possible to distinguish any dots that no longer work (on the printer, if connected, as well as on the display).
Press both soft keys and release them simultaneously to exit to the menu.
Beeper Test
This menu item exercises the beeper. On entry, this test displays “[ON] Beeper [OFF]. Press the [ON] soft key to cause the beeper to beep
repeatedly; press the [OFF] soft key to stop the beeper. Press both soft keys and release them simultaneously to exit to the
menu.
33
Troubleshooting & Service
Advanced®Micro-Osmometer Model 3300 User’s Guide
Solenoid Test
This test is used to exercise the freeze pulse solenoid. On entry into this test, press the [IMPACT] soft key for a single impact
or the [BUZZ] soft key for a set of repeated impacts. If either or both of these do not occur when the appropriate soft key has been pressed, contact Advanced Instruments for Hot-Line Service.
Press both soft keys and release them simultaneously to exit to the menu.
Key Test
This menu item allows individually testing the switches in the soft keys. On entry, this test displays [PRESS] over each soft key. When each soft key is pressed the beeper should sound and an asterisk should appear above the pressed soft key to indicate proper operation.
Event Record
On entry, this menu item enables downloading the internally stored event record to both the serial and parallel ports. When ready, press [YES] to download.
Press [CANCEL] (or both soft keys and release them simultaneously) to exit to the menu.
Toggle the [INDEX] soft key to select another menu item or press both soft keys and release them simultaneously to exit from the diagnostic menu. As necessary on exit from the diagnostic menu, the power-up tests will automatically begin and should finish with the display, Osmometer Ready.
Fuse replacement
If you determine that your instrument is not functioning because of blown fuses, you will need to replace the fuses using the following pro­cedure.
1. Switch the power switch to the off position and disconnect the power cord.
34
2. Use a small flat-bladed screwdriver or similar tool to pry open the fuse holder door. Remove the fuse holder located inside.
3. Double-check the values marked on the fuses. The Model 3300 will automatically adjust for voltages between 100VAC and 250VAC but appropriately rated fuses must be installed. Use 5 × 20mm, 250V, time delay (Type T) fuses. For 100-130V operation, use 1.25-Amp fuses; for 200-250V operation use 1-Amp fuses.
4. Re-install the fuse holder into the back of the instrument and close the fuse holder door.
5. Re-connect the power cord and switch the power switch to the on position. The instrument should start up as normal.
Chamber cleaning
The cooling chamber and probe are easy to keep clean and dry by faith­fully following the operating instructions for cleaning the freezing chamber after each test. If traces of standards or biological samples are left in the sample chamber, however, the task will be more difficult and damp cleaning will probably be required. Two indicators that damp cleaning may be required are:
The instrument has been in use but no clean, dry chamber cleaner is found in the sample port and successive results on aliquots of the same sample indicate chamber contamination (the first aliquot read-
35
Troubleshooting & Service
Figure 5: Fuse Replacement
FUSE HOLDER
Advanced®Micro-Osmometer Model 3300 User’s Guide
ing very high and subsequent readings progressively lower).
•“Sample Pre-freezeerrors begin to occur quite frequently. When indicated, the cooling chamber may be damp cleaned as follows.
1. Dampen (do not saturate) the end of a chamber cleaner with 70% iso­propanol solution.
2. Firmly insert the dampened chamber cleaner all the way into the sam­ple port, rotate it four or five times (clockwise and counter-clockwise) and withdraw.
3. Repeat with a dry chamber cleaner. Insert and leave a clean, dry chamber cleaner in the sample port until the next sample is to be tested.
Sampler plunger replacement and verification
To ensure proper instrument operation, you should replace the plunger tip of the sampler every 500 tests (or every package of sample cells).
To replace the plunger tip, use the following procedure.
1. Unscrew the calibration gauge and key.
2. Rotate the sampler shaft until the calibration setscrew appears beneath the access hole in the side of the sampler body.
3. Place the key end of the calibration gauge in the access hole and turn counter-clockwise to loosen the setscrew.
4. Carefully remove the old sampler plunger wire.
5. Place a sample tip on the sampler to help you place new wire cor­rectly.
6. Slip the sampler plunger wire into the sample cell so the Teflon plunger tip protrudes about 1/16or 1.6 mm from the end of the sample cell.
7. Using the key end of the calibration gauge, push the plunger into the
36
sampler as far as it will go.
8. Tighten the calibration setscrew with the calibra­tion gauge.
9. Screw the calibration gauge and key back into the top of the sampler.
Your 20-µL sampler is now calibrated and ready to use.
For verification that the wire is calibrated correctly, use the following procedure.
1. Place a new sample tip on the sampler
2. Unscrew the calibration gauge and key.
3. Insert the key end of the calibration gauge into the sample tip.
4. Visually inspect the posi­tion of the end of the sampler plunger tip and the end of the calibration key. There should be no gap between the two.
5. If necessary, reset the sampler plunger wire as described above.
37
Figure 6: Sample Plunger Replacement
and Calibration
Troubleshooting & Service
Advanced®Micro-Osmometer Model 3300 User’s Guide
38
Notes:
39
Troubleshooting Table
Appendix A
Abrupt loss of power
No response when sampler is lowered into operating position
Results not repeatable (too scattered)
Block Probe Failure
If you lose power to your instrument, we recommend that you check that your outlet is providing the correct amount of power. Check that your cord is firmly plugged into both the instrument and the outlet. Visually inspect the fuses, and change as necessary.
If there is no response when you lower the operating cradle into operating position, there could be a problem with the internal switch that initiates the test. Try turning the instrument on and then off. If the problem persists, please consult an Advanced Instruments Model 3300 Service Manual or contact Advanced Instruments for Hot-Line Service.
Most often, poor repeatability comes as a result of poor technique or not following procedure. Be sure all sample tips are clean, as well as the sampler itself. If the sampler plunger wire has not been changed in 500 tests, change it as described in Chapter 4. If the sampler is not properly calibrated, re­calibrate it using the procedure described in Chapter 4.
This message indicates a problem with your block probe. Contact Advanced Instruments for Hot-Line Service.
Problem/Message
Explanation
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40
Block Probe Open?
Calibration out of Range; Repeat Calib
Cooling System Error
Event Record Lost
Fan Driver Failure
Key Input Timeout
Lift Operating
Cradle
This message indicates a problem with your block probe. Check the block probe bin number and change if necessary. If this does not solve your problem, contact Advanced Instruments for Hot-Line Service.
This message indicates that your calibration could not be accepted because the results were not consistent enough. Retry the cali­bration, paying particular attention to tech­nique.
This message indicates that your cooling system is not functioning properly. Contact Advanced Instruments for Hot-Line Service.
This message indicates that the event record stored in memory has been corrupted. Try restarting your instrument. If this does not solve your problem, Contact Advanced Instruments to obtain Hot-Line Service.
Try restarting your instrument. If this does not solve your problem, contact Advanced Instruments for Hot-Line Service.
This message is caused either by a button being pressed continuously or a keypad malfunction. Restart your instrument, and if the problem persists, contact Advanced Instruments for Hot-Line Service.
Raise the operating cradle to a positive stop. Restart your instrument if necessary. If this does not solve your problem, contact Advanced Instruments for Hot-Line Service.
41
Troubleshooting Table
“Lift Operating Cradle”
“Clean Sample Chamber”
No Plateau Detected...
Parameter RAM Failed or New Software Version
Recalibration Needed
Reset Probe Config.
Result = 0, Bad
Calibration?
This message, along with audible beeps, indi­cates the test sample was left in the sample chamber for an extended period. Lift cradle, remove sample, and clean chamber. The final result will appear only for 10 seconds once you lift the cradle.
Your instrument was unable to detect a freez­ing plateau, and was therefore unable to give a result. Check your technique and try again. If the message persists, obtain Hot-Line Service.
This informative message tells you that a new software version has been installed since you last powered the instrument or that the infor­mation stored in parameter RAM has been corrupted. The instrument will reload factory defaults..
This message indicates that you need to re­calibrate your instrument. Re-calibrate closely following the instructions in Chapter 3. If the error message repeats after successful re-cali­bration, obtain Hot-Line Service.
Most likely, this message indicates that you should reset your block and sample probe bin numbers as described in Chapter 4. If this does not solve the problem, contact Advanced Instruments for Hot-Line Service.
Unless you are running a sample of distilled water or some other fluid with an osmolality of zero, you should not see this message. If you were expecting a sample to test above zero, then you may need to re-calibrate your instru­ment.
Advanced®Micro-Osmometer Model 3300 User’s Guide
42
ROM Serial Number Error
Sample Freeze Error...
Sample Pre-freeze...
Sample Probe Failure
Sample Probe Open?
Try restarting your instrument. If this does not solve your problem, contact Advanced Instruments for Hot-Line Service.
This message can be displayed for a number of reasons. Check your technique and the condition of your sampler. If neither of these is the source of the problem, you should check your sample and block probe numbers. If this does not solve your problem, contact Advanced Instruments for Hot-Line Service.
A sample pre freeze message usually appears as a result of an unclean freezing chamber. Clean your chamber as described in Chapter 4, and be sure that the chamber is cleaned after each test. If this does not solve your problem, you should check the probe bin number and obtain service if nec­essary .
Switch the instrument off, then on. Check the sample probe by running the A/D tests. If the error message does not persist and other error messages are not displayed, ignore this message. Otherwise, contact Advanced Instruments for Hot-Line Service.
Switch the instrument off, then on. Check the sample probe by running the A/D tests. If the error message does not persist and other error messages are not displayed, ignore this message. Otherwise, contact Advanced Instruments for Hot-Line Service.
43
Troubleshooting Table
Set Probe Bin #'s
Sample Did Not Freeze...
Solenoid Driver Failure
Standards Reversed? Please Repeat...
System Error: Reqs” “System Error: Prim” “System Error: Comm” “System Error: Unkn” “System Error: Trap
Your instrument will not function unless there are bin numbers entered for both the block and sample probes. To set these num­bers, see instructions in Chapter 4.
If you heard an impact while the sample was attempting to run, the fault most likely lies with the sample preparation or the block probe. Run another test, paying close attention to technique. If your problem is not resolved, check and correct if necessary the block and probe bin numbers.If you heard no impact, the problem most likely lies with the solenoid impactor. Retry the test, and, if necessary, contact Advanced Instruments for Hot-Line Service.
This message indicates a problem with your solenoid impactor. Try restarting your instrument. If this does not solve your prob­lem, contact Advanced Instruments for Hot­Line Service.
This message will appear during the cali­bration procedure if the instrument detects that the low and high calibration standards may have been mixed up and were entered in the wrong order. Retry the calibration, being sure that the standards are correct.
Each of these error messages indicate a differ­ent system error. Try restarting your instru­ment. If this does not solve your problem, con­tact Advanced Instruments for Hot-Line Service.
Advanced®Micro-Osmometer Model 3300 User’s Guide
44
T E Driver Failure
“Test Time-out Error”
This error message indicates a problem with your thermoelectrics. Try restarting your instrument. If this does not solve your prob­lem, contact Advanced Instruments for Hot­Line Service.
This message indicates that your instrument was unable to complete the test in the allot­ted time. Be sure that your operator tech­nique is sound and retry the test. If the problem persists, check your block probe number. If you need more assistance call for Hot-Line Service.
45
Product Specifications
Appendix B
Electrical
Power Requirement: 100 to 130 VAC (50-60 Hz) or 200 to 250 VAC (50-60 Hz) Fuses (2): 250V time delay (Type T): 1.25-Amp (100-130 VAC);
1-Amp (200-250 VAC)
Power Consumption: 60 Watts Memory Backup: Integral lithium cell; 10-year life (typical);
(not user-replaceable)
Sample Volume: 20 µL Sample Capacity: Single sample Readout: 2 line by 24-character vacuum fluorescent display Units: mOsm/kg H
2
O
Range: 0 to 2000 mOsm/kg H
2
O
Resolution: 1 mOsm/kg H2O Communications: DTE EIA-232/V.24 (RS-232); serial port, parallel printer
port and optional barcode scanner
Performance at
Reference Conditions
1
Linearity: Less than ±1% from a straight line between 0 and 850
mOsm/kg H2O; less than ±1.5% above 850 mOsm/kg H2O
Repeatability
0 to 400
mOsm: ±2 mOsm/kg (1 S.D.)
400 to 2000
mOsm: ±0.5% (1 S.D.)
Drift: Less than 1 mOsm/kg H2O per month
Performance Over
Operating Conditions
Temperature Less than 1 mOsm/kg H2O for every 5°C (9°F) ambient Effects: temperature change
1
Reference Conditions: 20°C to 25°C (68°F to 77°F); 40% to 60% Relative Humidity; tolerances of reference
or calibration solutions excluded.
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46
Operating Conditions
Temperature: 18°C to 35°C (64°F to 95°F)
Humidity: 5 to 80% relative humidity (non-condensing)
Storage Temp.: -40°C to +45°C (-40°F to +113°F)
Start-up Time: 30 seconds from power-on
Test Time: 60 seconds
Dimensions inches centimeters
Width: 10.5 26.7 Depth: 13.0 33.0 Height: 15.5 39.4
Weight pounds kilograms
Net: 16.0 7.3 Shipping: 25.0 11.4
Warranty: One-year limited warranty on workmanship and all parts
except glass, plastic, and parts warranted by their makers
Certification:
Refer to Regulatory Notices (Appendix C) for applicable standards
Installation Class: I
Over-Voltage Category: II
Pollution Degree: 2
Moisture Protection: IPX0 (ordinary)
47
This product has been designed and manufactured in accordance with U.S., Canadian, and European regulatory requirements as out­lined below. Modifications made to this product that are not expressly approved in writing by the manufacturer will void the user’s authority to operate this product, previously issued factory approvals, and the user’s rights under the warranty.
The distributor or dealer may have applied additional local, national, or international approvals to this product. Consult the distributor or dealer for more information and documentation.
Connections to this product must be made with shielded cables. Use of non-shielded cables may violate RFI/EMI limits.
Symbol Conventions
This symbol indicates conformity to relevant European directives.
This symbol indicates the product was tested to conform to relevant Canadian and U.S. safety standards by Intertek Testing Services NA, Inc. The ETL mark is approved in the United States as a Nationally Recognized Testing Lab (NRTL) by OSHA, and in Canada by the Standards Council of Canada.
In Vitro Diagnostic Medical Device complying with EU Directive 98/79/EC.
Regulatory Notices
Appendix C
Advanced®Micro-Osmometer Model 3300 User’s Guide
48
Regulatory approval type Description
U.S. Safety This product has been listed by ETL testing laborato-
ries as being in compliance with the requirements of UL 3101-1, 1st Edition, "Electrical Equipment for Laboratory Use; Part 1: General Requirements". The "US" in the lower right of the ETL mark demonstrates this listing.
Canadian Safety This product has been listed by ETL testing laborato-
ries as being in compliance with the requirements of CAN/CSA C22.2 No.1010.1-92, "Safety Requirements for Electrical Equipment for Measurement, Control and Laboratory Use; General Requirements"; Including Amendment Two. The "C" in the lower left of the ETL mark demonstrates this listing.
EC Declaration of This product meets the intent of Directive 89/336/EEC Conformity - EMC for Electromagnetic Compatibility. Compliance was
demonstrated using the following standards, as listed in the Official Journal of the European Communities: Consult the Declaration of Conformance certificate shipped with the product for the latest update.
· EN 61326: 1998, Group 1, Class B, "Electrical
Equipment for Measurement, Control, and Laboratory Use".
EC Declaration of: This product meets the intent of Directive 73/23/EEC, Conformity - Low the Low Voltage Directive. Compliance was demon­Voltage strated using the following standards as listed in the
Official Journal of the European Communities: Consult the Declaration of Conformance certificate shipped with the product (if required) for the latest update.
· EN 61010-1 (1993), "Safety Requirements for
Electrical Equipment for Measurement,Control and Laboratory Use - General Requirements"; Including Amendment Two (1995).
49
Regulatory Notices
Regulatory approval type Description
EC Declaration of This product meets the intent of Directive 98/79/EC Conformity - IVD for In Vitro Diagnostic Medical Devices. Consult the
Declaration of Conformance certificate shipped with the product (if required) for the latest update.
50
Advanced®Micro-Osmometer Model 3300 User’s Guide
Notes:
51
Warranty & Warranty Duties
Appendix D
By accepting and operating this instru­ment, the user and Advanced Instruments agree to the following responsibilities which constitute contractual warranties and conditions between the seller and the user for the maximum benefit and useful­ness of the instrument.
ADVANCED INSTRUMENTS WARRANTS THAT IT:
1. Has produced equipment equal to or exceeding that of any competitive product in the same price range in standards of design, material and workmanship.
Advanced®Micro-Osmometer Model 3300 User’s Guide
52
2. Knows of no defects in design or mate­rials which may cause bodily injury.
3. Will endeavor to advise the user of changes or improvements in the instru­ment as they are developed, so that the user may take steps to improve the safety and performance of his equip­ment throughout its useful life.
4. Will replace or repair equipment according to the guarantee on the attached warranty.
5. Will cooperate closely in common defense of any accident involving this equipment, or third-party suit against the user or operating personnel, if advised immediately by the user of the occurrence of any accident.
THE USER WARRANTS THAT:
1. The instrument will be used reason­ably.
2. The instrument will be regularly main­tained according to this manual, including a log of all service, tests and repairs performed on the equipment, and records will be kept of all requests for repair made to Advanced Instruments where such repairs were beyond the ability of local service per­sonnel.
3. The instrument will not be altered without written approval from Advanced Instruments.
4. Advanced Instruments will be notified immediately if any injury occurs in any association with the instrument and will be allowed prompt and thorough exami-
nation of the instrument in question.
5. Advanced Instruments will be held harmless in cases of injury arising (see definitions below):
a. Beyond the useful life of the
equipment. b. From unreasonable use. c. When Advanced Instruments is not
immediately notified of said
injury. d. From interpretation of results.
DEFINITIONS
1. "Useful life" is:
a. The same as the depreciation life in
the Internal Revenue Service guide-
lines, whether or not the user actual-
ly depreciates the instrument, but not
to exceed 10 years from date of
delivery to the user. b. Only during the time the equipment
has been maintained on a regular
basis as prescribed by Advanced
Instruments. If the user is in an
area which has no local service,
Advanced Instruments may require
a local service person (understood
to mean the person actually per-
forming the "hands-on" service of
the equipment) to attend and pass a
reasonable maintenance and repair
course. c. Only during the time when the user
has not altered the equipment in
any way without written approval
from Advanced Instruments.
53
Warranty & Warranty Duties
d. Only during the time when the user
has not loaned, leased or resold the equipment to any third party.
2. "Reasonable use" is use:
a. According to the instructions sup-
plied by Advanced Instruments (assuming English-reading person­nel or supervision). If neither the supervisor nor the operator reads English, the user agrees to obtain accurate translations of the instru­ment labels, instructions, user's guides and/or manuals provided.
b. Under direct, on-the-job supervi-
sion of the supervisor or other pro­fessional in charge.
c. In which there are no known
defects or uncorrected repairs.
d. Only for the purpose stated in the
instructions provided with the instrument.
e. In which the equipment has been
maintained according to the instructions provided.
3. "Immediate notification" is:
a. Recognition that time is of the
essence when any accident, mal­practice or product liability arises which involves Advanced Instruments equipment.
b. Notification to Advanced
Instruments immediately (the same day, if possible) in the event of injury to any person in circum­stances involving Advanced Instruments equipment in which Advanced Instruments might be
named as a defendant in any form of litigation.
c. Allowing Advanced Instruments
or its representatives, immediate, full, and thorough examination of Advanced Instruments equipment, and all records pertaining to such equipment.
Advanced®Micro-Osmometer Model 3300 User’s Guide
54
Notes:
The DB-9 RS-232 port on your instrument conforms to the DTE EIA­232 standard and can reliably communicate over shielded cable up to 10 meters in length, depending on the baud rate you use. Almost every item of information displayed by your instrument is also transmitted over the RS-232 port, including test results, all error messages, and most display data from the diagnostic menu.
Data is transmitted asynchronously as 1 start bit, 8 data bits and 1 stop bit, with no parity. Each message transmitted from the communication port is terminated by the sequence, Carriage Return (0D Hex), Line Feed (0A Hex). Note that your instrument is only capable of outputting information. At this time, there is no protocol for talking to the instru­ment.
Sample RS-232 Setup
As a typical example of a communications program setup, the following instructions will describe the process necessary for using your instru-
ment in conjunction with Hyperterminal for Windows
®
95 or later oper­ating systems and a null modem cable, available from Advanced Instruments, as shown in the diagram below. You can use this procedure to be sure that your instrument and cable are operating correctly.
1. Create a Hyperterminal connection using the Hyperterminal pro-
gram.
2. While working within that connection, choose the Properties selec-
tion from the File menu.
55
Supplemental RS-232 Information
Appendix E
3. Select the Configure button.
4. Choose the following settings for the Configure menu and click on the OK button.
Bits per second See user’s guide. Data bits 8 Parity None Stop bits 1 Flow control None
5. Select the Settings menu.
6. Chose TTY for the Emulation option.
7. Select ASCII setup.
8. Set the Sending option to Echo Typed Characters Locally.
9. Set the Receiving option to Wrap Lines that Exceed Terminal Width.
You should at this point see all instrument output in the Hyperterminal window of your computer screen.
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56
Null Modem Cable
Shield connects to metalized connector housing at both ends.
57
Symbol Definitions
Appendix F
On-Off
Feed
Interrupt
Test
Start
Stop
Record Review
Setup
Calibration
Cancel; Delete
Functional Arrow
Printer
Enter
RS232
Bar Code
Attention
Caution Hot Surface
Dangerous Voltage
Lifting Hazard
Calibrator
58
Advanced®Micro-Osmometer Model 3300 User’s Guide
Content
Control
Negative Control
Positive Control
Flammable
Fragile
Irritant
Keep Dry
Date Manufactured
Sterile
Non-Sterile
Serial Number
Solution
Do Not Open Top
Handle With Care
Toxic
Use Blade To Open
Do Not Re-Use
For In Vitro Diagnostic Use
European Conformity
Temperature Limit
See Instructions
Lot Number
Use By; Expiration Date
Authorized Representative
Part Number
59
Symbol Definitions
Sufficient for [x] Tests
Open Here
Low Fluid Level
Keep Hands Clear
Manufacturer
Latex-Free
Diluent
See Instructions for Temperature Guidelines
Potential Puncture Hazard
x
60
Advanced®Micro-Osmometer Model 3300 User’s Guide
Notes:
Model: 3300 Serial Number: Software Revision: Sample Probe Number: Block Probe Number:
61
Service Log
Appendix G
Date
Problem/Symptom
Action
Advanced®Micro-Osmometer Model 3300 User’s Guide
62
Date Problem/Symptom
Action
Index
63
B
barcode port 11 barcode scanner 11, 20 barcode test 33 beeper test 33
C
calibration 23, 36 calibration gauge 36 calibration setscrew 37 calibration standard 23 chamber cleaning 35 Clinitrol 290 Reference
Solution 12 concentrative properties 35 controls 12 crystallization
temperature xviii
D
data capture 19 date 17 diagnostic test menu 15 diagnostics 30 display/print test 33
E
error messages 30, 39 errors 14 event record 34
F
freezing point xiv, xv freezing point depression xiv freezing-point plateau xviii fuse replacement 34 fuses 10, 30
H
heat of fusion xv, xviii Hyperterminal 55
I
installation 1
K
key test 34
L
language 19 linearity set 13
M
melting point xviii molality xvii molarity xvii multifunction soft keys 9
O
operating cradle 9 operational requirements 30 osmolality xv, xvii osmolarity xvii osmometry xiv
P
pipette, See sampler plunger tip 37 power switch 10 printer v, 21 printer port 10 probe bin test 32 Protinol 12
R
recall results 15 repeatability 15 RS-232 port 10, 21, 55
S
sample freeze error 42 sample plunger 36 sample pre-freeze 42 sample preparation 12 sample probe 9
sample test procedure 13 sampler 9 select language 19 service 27 service log 61 set date/time 17 set probe bin #'s 18 settings 17 solenoid test 34 specifications 39 standards 12 statistics 16 supercooling xv, xviii supervisor/operator
keyswitch 11
T
test time-out error 44 time (setting) 17 troubleshooting 27, 39
U
unpacking 1
W
warranty 51
64
Advanced®Micro-Osmometer Model 3300 User’s Guide
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