WARNING
This manual contains information on limitations regarding product use
and function and information on the limitations as to liability of the manufacturer.
The entire manual should be carefully read.
Now classified in accordance with ANSI/SIA CP-01-2000 (SIA-FAR)
User’s
Guide
PremisePro
WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with
system users, it is your responsibility to bring each item in this warning to the
attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarm system of any type may be com promised deliberately or may fail to operate as expected for a variety of reasons.
Some but not all of these reasons may be:
Inadequate Installation
■
A security system must be installed properly in order to provide adequate protection. Every i nstallation s hould be eval uated by a se curity profes sional to ensure
that all access points and areas are covered. Lo cks and latches on windows and
doors must be secure and operate as intended. Windows, doors, w alls, ceilings and
other building materials must be of sufficient strength and construction to provide
the level of protection expected. A re evaluation mus t be done during and af ter any
construction activity. An evaluation by the fire and/or police department is highly
recommended if this service is available.
Criminal Knowledge
■
This system contains security features which were known to be effective at the
time of manufacture. It is p ossible for pe rsons with cri minal intent to develop
techniques which reduce the effectiveness of these features. It is important that a
security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected.
Access by Intruders
■
Intruders may enter through an unprotected access point, circumve nt a sensing
device, evade detection by moving through an area of insufficient coverage, dis connect a warning device, or interf ere with or preven t the proper opera tion of the
system.
Power Failure
■
Control units, intrusion d etectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have
not failed, th ey must be cha rged, in good condition and installed correctly. If a
device operates only by AC power, any interruption, however brief, will render
that device inoperative while it does not have power. Power interruptions of any
length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. Aft er a power inter ruption has
occurred, immed iately conduct a complete system test to ensure that the system
operates as intended.
Failure of Replaceable Batteries
■
This system’s wireless transmitters have been designed to provide several years of
battery life under normal conditions. The expected battery life is a function of the
device environment, usage an d type. Ambient conditions such as high humidity,
high or low temperatures, or large temperature fluctuations may reduce the
expected battery life. While ea ch transmittin g device has a low battery monitor
which identifies when the batteries need to be replaced, this mo nitor may fail t o
operate as expected. Regula r testing and maintenance w ill keep the system in
good operating condition.
Compromise of Radio Frequency (Wireless) Devices
■
Signals may not reach the receiver under all circumstances which could include
metal objects placed on or near the rad io path or de liberate jamm ing or other inadvertent radio signal interference.
System Users
■
A user may not be able to operate a panic or emergency switch possibly due to
permanent or temporary physical disability, inability to reach the device i n time, or
unfamiliarity with the correct operation. It is importan t that all syst em users be
trained in the correct operation of the alarm system and that they know how to
respond when the system indicates an alarm.
Smoke Detectors
■
Smoke detectors that are a part of this system may not properly alert occupants of
a fire for a number of reasons, some of which follow. The smoke detectors may
have been improperly installed or positioned. Smoke may not be able to reach the
smoke detectors, such as when the fi re is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may no t detect smoke fr om fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors cannot sense all types of fires equally well. Smok e detectors ma y
not provide timely warning of fires caused by carelessness or safety hazards such
as smoking in bed, violent explos ions, escaping gas, improper sto rage of flammable materials, overloaded electrical circuits, children playin g with match es or
arson.
Even if the smoke detector operates as intended, there may be circumstances when
there is insufficient warning to allow all occupants to escape in time to avoid
injury or death.
Motion Detectors
■
Motion detectors can only detect motion within the designated areas as shown in
their respective installation instructions. They ca nnot discriminat e between intruders and intended occupants. M otion detector s do not provide volumetric ar ea protection. They have multiple beams of detection and motion can only be detected in
unobstructed areas covered by these beams. They cannot detect motion which
occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or
windows. Any type of tampering whether intentional or unintentional such as
masking, pain ting, or spraying of any material on the lenses, mirrors , windows or
any other part of the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature.
However their effectiveness can be reduced when the ambient temperature rises
near or above body temperature or if there are intentional or unintentional sources
of heat in or near the detection area. Some of these heat sources could be heaters,
radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
Warning Devices
■
Warning devices such as sire ns, bells, horns, or strobes may not war n people or
waken someone sleeping if there is an intervening wall or door. If warning device s
are located on a different level of the residence or premise, then it is less likely that
the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, a ir conditioners or other appliances, or passing traffic. Audible warning devices, h owever loud,
may not be heard by a hearing-impaired person.
Telephone Lines
■
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat its
operation by more sophisticated means which may be difficult to detect.
Insufficient Time
■
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from the emergency due to their inability to
respond to the warnings in a timely manner. If the system is monit ored, the
response may not occur in time to protect the occupants or their belongings.
Component Failure
■
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
Inadequate Testing
■
Most problems that would prevent an alarm system from operating as intended
can be found by regular testing and maintenance. The com plete system should be
tested weekly and immediately after a break-in, an attempted bre ak-in, a fire, a
storm, an eart hquake, an accident, or any ki nd of construc tion activity inside or
outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices and any other operational devices that are part of
the system.
Security and Insurance
■
Regardless of its capabilities, an alarm s ystem is not a substitute for property or
life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent o r minimize th e harmful effect s
of an emergency situation.
Quick Reference Guide
The following chart lists the basic functions of your system alphabetically, and the keys to press for
each function. Refer to the listed page number for more information.
NOTE: Some functions may not be available on your system. Ask your installer for more
information.
To do this: Press this: See page:
Arm system (Away): ................................Press and hold * for 2 seconds, [access code] 7
Arm system (No Entry Delay): .................. [access code] 9
Away
Arm system (Stay):...................................Press and hold * for 2 seconds, [access code] 8
Bypass zones:..........................................Press and hold * for 2 seconds, [access code], 13
[two-digit zone number(s)], to exit
Disarm system:........................................[access code] 10
Reset latching detectors .......................... OR press 11
Send Fire message:.................................. (press & hold for 2 seconds, if enabled) 12
Send Auxiliary message: .......................... (press & hold for 2 seconds, if enabled) 12
Send Panic message: ............................... (press & hold for 2 seconds, if enabled) 12
Set time and date:................................... [master code] 18
Silence alarm:..........................................[access code] 11
Test system.............................................. [master code] 16
Turn door chime on/off: ............................. to toggle on or off 16
OR press (if enabled)
Turn on bypassed zones (if Stay armed): .. OR Press and hold * for 2 seconds, 9
[access code]
View alarm memory: ............................... 11
View troubles.......................................... 15
Stay
Bypass
Reset
Chime
Away
Table of Contents
Keypad Buttons & Lights 1
Displays .................................................................................................................................2
Status Lights ..........................................................................................................................2
Number Pad ..........................................................................................................................2
Function Buttons ...................................................................................................................2
Arrow Keys (LCD5500Z Keypad Only) ....................................................................................2
Emergency Keys ....................................................................................................................2
Function Indicators (LCD5501Z keypad only) ..........................................................................2
About This Guide 3
Introduction 4
How Your System Works .......................................................................................................4
IMPORTANT NOTICE ..............................................................................................................4
Testing ..................................................................................................................................4
Remote Monitoring ...............................................................................................................5
Maintenance .........................................................................................................................5
Arming and Disarming Your System 6
Getting Ready to Arm Your System .......................................................................................6
Arming Your System ..............................................................................................................7
Away Arming ........................................................................................................................7
Bell/Siren Sounds After Away Arming ....................................................................................8
8
Stay Arming ..........................................................................................................................8
“No Entry” Arming ................................................................................................................9
Automatic Arming ...............................................................................................................10
Disarming Your Security System ...........................................................................................10
Dealing With Alarms and Emergencies 11
Intrusion (Burglary) Alarms ...................................................................................................11
Viewing Alarms in Memory ..................................................................................................11
Calling for Help ...................................................................................................................12
Using Advanced Functions 13
Bypassing Zones ..................................................................................................................13
Recalling Bypassed Zones .....................................................................................................14
Bypass Groups .....................................................................................................................14
Identifying Trouble Conditions .............................................................................................15
Testing Your System ............................................................................................................16
Allowing Computer Access to Your System .........................................................................16
Turning the Door Chime On or Off ......................................................................................16
Customizing Your System 17
Programming Access Codes .................................................................................................17
Setting the Time and Date ...................................................................................................18
Changing LCD5500Z Display Brightness/Contrast ................................................................18
Changing Keypad Sounder Loudness ...................................................................................18
Glossary 19
System Information 21
For Service ...........................................................................................................................21
Access Codes ......................................................................................................................21
System Information .............................................................................................................21
Zone Information .................................................................................................................22
Paging Feature ....................................................................................................................23
i
Keypad Buttons & Lights
LCD5501Z Keypad
LCD5500Z Keypad
1
Displays
➊
Fixed Message Display (LCD5501Z Keypad)
Shows the status of your security system using an LCD
showing fixed words/icons and numbers. The display
is described below.
Liquid Crystal Display (LCD5500Z Keypad)
The LCD shows prompts and system information on
two 16-character lines.
Press the keys on the number pad as
prompted by the LCD to view alarms or troubles, to
arm and disarm the system and to bypass zones.
Status Lights
➋
Ready Light
If the Ready light is ON, the system is ready for arming. The system cannot be armed unless the Ready
light is ON (see “Getting Ready to Arm Your System”
on page 6).
Armed Light
If the Armed light is ON, the system has been armed
successfully.
Trouble Light
A flashing Trouble Light indicates AC Trouble. If the
Trouble light is ON, see “Identifying Trouble Condi-
tions” on page 15.
Number Pad
➌
To select a function press . To exit a function and
return to the Ready state, press .
Function Buttons
➍
If your installer has enabled them, you can use the
function buttons to access the Stay arm, Away arm,
Zone Bypass, Door Chime and Sensor Reset features
by pressing and holding a button for two seconds.
Refer to the manual for more information on these
features.
Arrow Keys (LCD5500Z Keypad Only)
➎
If “< >” appears, more information can be accessed
by using the keys. Press to see the previous function or item of information. Press to
advance the display to the next function or item of
information.
Emergency Keys
➏
Press both * keys for two seconds to send a Fire
message. Press both * Keys for two seconds to
send an Auxiliary message. Press both * Keys for
two seconds to send a Panic message.
IMPORTANT:
and Panic keys will NOT function unless programmed by the installer. If these keys are in service and the installer has enabled audible
feedback, holding down the key for two seconds
will cause the keypad sounder to beep indicating
that the input has been accepted and sent.
Function Indicators (LCD5501Z
➐
*(All Keypads) The Fire, Auxiliary
keypad only)
Memory
Upon disarming, if an alarm has occurred while the
system was armed, the Memory indicator will turn on
(See “Viewing Alarms in Memory” on page 11).
Bypass
If the Bypass indicator is ON, one or more zones are
bypassed (See “Bypassing Zones” on page 13).
Fire
If the Fire indicator is on, a fire alarm has occurred (if
the Fire emergency key has been enabled).
Program
The Program indicator will flash when you are programming access codes, or performing other programming functions. If someone is programming at
another keypad, the Program indicator will turn ON to
indicate that the system is busy.
IMPORTANT:
system trouble conditions corrected by your
alarm installer.
Test system weekly and have any
2
About This Guide
This PremisePro User’s Guide is for anybody using a PremisePro Security System.
Read this guide thoroughly to learn how to use your security system. Ensure that all users of
this system are equally instructed in its use.
Important information about burglary alarms is in section 3 on page 11. Read this
section carefully!
This guide provides step-by-step instructions for each function. Each key you need to press
will be indicated by its symbol (e.g. ).
For some functions you will need to enter your access code (indicated by [access code]) or
your master code (indicated by [master code]). You can use the master code for the same
functions as a regular access code, but you cannot use a regular access code for master code
functions (e.g., programming access codes).
Some functions have separate sets of instructions for the LCD5500Z and LCD5501Z keypads. You can check the kind of keypad you have by referring to the diagrams on page 1. If
only one set of instructions is given, the procedure will work at any of the keypads.
The instructions for LCD5500Z keypads will refer to “scrolling”. To scroll, press the key
to move to the next message, or the key to move back a message.
The keypads and their lights and buttons are described on pages 1 and 2.
The Quick Reference Guide inside the front cover shows you the commands required to
access each system function, and the page number each function is described on.
Fill out the “System Information” on page 21 with all of your zone information and
access codes, and store this manual in a safe place for future reference.
3
How Your
System Works
Section 1: Introduction
Your ADT PremisePro security system has been designed to provide you with both flexibility
and convenience. Your installer has set up your system with your business in mind. You may
not need all of the features described in this manual. Your installer will only turn on the features that you need, and should explain all the active features to you. If you have any questions about which features are included on your system, please ask your installer.
NOTE:
tures and is classified with ANSI / SIA CP-01-2000. To comply with this specification,
your installation must have a minimum of two keypads. Please consult your installer
for further information regarding the false alarm reduction features built into your
system as all are not covered in this guide.
Your security system is made up of a ADT PremisePro control panel, one or more PremisePro
keypads, and various sensors and detectors.
The control panel is the “brain” of your security system. It controls and monitors all the keypads and sensors, and communicates with the central station (if remote monitoring is
enabled). The control panel will be mounted out of the way, in a utility closet or in a basement. The metal cabinet contains the system electronics, fuses and stand-by battery. There
is normally no reason for anyone but the installer or service professional to have access to
the control panel.
You will access system functions from your keypad(s), which are described on pages 1 and 2
of this manual. Each keypad has a sounder and five function keys. The LCD5500Z keypad
has a liquid crystal display (LCD) which will show system messages. The LCD5501Z LCD keypad uses fixed messages to display your system’s status. The keypads can send commands
to the system and show the current system status. Your installer will mount the keypad(s)
inside your premises, close to the entry/exit door(s).
The security system has several zones (monitored areas). Each of these zones will be connected to a sensor (motion detectors, glassbreak detectors, door contacts, etc.). If a sensor
goes into alarm, the zone light for that sensor will flash (LCD5501Z keypad), or there will be
a message shown on the LCD5500Z keypad.
The PremisePro security system includes specific false alarm reduction fea-
IMPORTANT
NOTICE
Te s ti n g
4
A security system cannot prevent emergencies. It is only intended to alert you and
– if included – your central station of an emergency situation. Security systems are
generally very reliable but they may not work under all conditions and they are
not a substitute for prudent security practices or life and property insurance. Your
security system should be installed and serviced by qualified security professionals
who should instruct you on the level of protection that has been provided and on
system operations. For important warnings and cautions, please see inside the
back cover.
To make sure your system continues to work as intended, you must test your system weekly.
Please refer to “Testing Your System” on page 16. If your system does not work correctly,
call the service number located on your keypad(s).
Introduction: Remote Monitoring
Remote
Monitoring
Maintenance
This system can send alarms, troubles and emergency messages over telephone lines to a
central station (this must be enabled by your installer). If you accidentally initiate an alarm,
immediately call the central station to prevent an unnecessary response.
By default, an alarm transmission can be cancelled by entering a valid access code within 30
seconds of the alarm.
With normal use, the system requires minimum maintenance. Note the following points:
1. Do not wash the security equipment with a wet cloth. Light dusting with a slightly
moistened cloth should remove normal accumulations of dust.
2. Use the system test described in “Testing Your System” on page 16 to check the battery
condition. We recommend, however, that the standby batteries be replaced every 3 years.
3. For other system devices such as passive infrared, ultrasonic or microwave motion detectors or glassbreak detectors, consult the manufacturer’s literature for testing and maintenance instructions.
5
Section 2: Arming and Disarming Your System
This section describes how to perform the basic functions of your system: arming and disarming. Read this section carefully.
Getting Ready
to Arm Your
System
Before you arm your system, make sure that the system is Ready. You can tell that the system is ready when the Ready light is ON. If this is the case, you can arm your system - use
one of the arming methods described on pages 7-9.
If the Ready light is ON and the LCD5500Z keypad displays “Secure System or Enter Code”,
you can arm your system. However, some zones on the system are still open. Before arming,
confirm that no zones are left open unintentionally.
If your system is not ready, do the following:
On an LCD5500Z keypad:
1. If the Ready light is OFF, or if the keypad displays “Secure System Before Arming”:
• Close all doors and windows
• Stop motion in all zones with motion detectors
2. If LCD5500Z keypads show “<>”, use the keys to scroll through system messages and check that the system is clear of troubles and that no zones are bypassed
unintentionally. See “Identifying Trouble Conditions” on page 15 and/or“Bypassing
Zones” on page 13.
On an LCD5501Z keypad:
1. If the Ready light is OFF, the system is not ready to be armed:
• Close all doors and windows
• Stop motion in all zones with motion detectors
2. If the Trouble light is ON, view and correct any existing troubles. See “Identifying Trouble
Conditions” on page 15.
3. If the Bypass indicator is ON, check that no zones are bypassed unintentionally. See
“Bypassing Zones” on page 13.
6
Arming and Disarming Your System: Arming Your System
Arming Your
System
Away Arming
There are two basic methods for arming your security system.
• Away Arming: Use this method when everyone will be away from the premises. See
below.
• Stay Arming: Use this method when one or more people will stay on the premises. See
page 8.
You can also use any of these methods to arm your system (see pages 10 to 11):
• “No Entry” Arming: Arm your system with no entry delay - use this method when no
one else will be entering the premises.
• Automatic Arming: The system will arm itself at pre-programmed times. This feature
must be turned on by your installer before it will work.
When you arm your system using the Away arming method, both interior zones (e.g.,
motion detectors) and border zones (e.g., door and window contacts) will be active and will
cause an alarm to sound when opened.
1. Check that your system is ready to be armed (Ready light is ON).
2. Press and hold * for 2 seconds.
3. Enter your [access code]. As you enter each digit, the keypad sounder beeps.
If you enter the access code incorrectly, the keypad sounder buzzes steadily for two seconds. Re-enter your access code correctly.
When you enter a valid access code:
• The keypad sounds fast beeps.
• The Armed light turns ON.
• LCD5500Z keypads display “Exit Delay in Progress”.
• The exit delay begins and the keypad beeps once every second until the end of
the exit delay. The keypad beeps quickly for the last 10 seconds of the exit delay.
4. Exit the premises through the entry/exit door.
At the end of the exit delay, all keypad lights, except the Armed light, turn OFF.
LCD5500Z keypads display “System Armed in Away Mode” and “Enter Code to Disarm
System”. The system is now armed.
NOTE:
LCD5501Z keypad Bypass indicator is ON , there are one or more zones bypassed
(i.e., not armed). See “Bypassing Zones” on page 13. If you arm the system with a
zone bypassed or a trouble present, your security protection is reduced.
If LCD5500Z keypads display: “* WARNING * Bypass Active”, or if the
Away
7
Bell/Siren
Sounds After
Away Arming
Audible Exit Fault
In an attempt to reduce false alarms, the Audible Exit Fault is designed to notify you of an
improper exit when arming the system in the Away mode. In the event that you fail to exit
the premises during the allotted exit delay period, or if you do not securely close the Exit/
Entry door, the system will notify you that it was improperly armed in two ways: the keypad
will emit one continuous beep and the bell or siren will sound.
Your installer will tell you if this feature has been enabled on your system.
If this occurs:
1. Re-enter the premises.
2. Enter your [access code] to disarm the system. You must do this before the entry delay
timer expires.
3. Follow the Away arming procedure again, making sure to close the entry/exit door properly. (See “Away Arming” on page 7.)
Stay Arming
Use the Stay arming method when you want to stay on the premises, but prevent unauthorized entry from outside the premises. The system will arm only the border (e.g., door and
window contacts) zones and will bypass the interior zones (e.g., motion detectors) so that
you will be free to move around inside.
1. Check that your system is ready to be armed (Ready light is ON)
2. Press and hold * for 2 seconds.
3. Enter your [access code]. As you enter each digit, the keypad sounder beeps.
If you entered the access code incorrectly, the keypad sounder buzzes steadily for two
seconds. Re-enter your access code correctly.
When you enter a valid access code:
• The keypad sounds fast beeps.
• The Armed light turns ON.
• LCD5500Z keypads display “Exit Delay in Progress”.
• The exit delay begins and the keypad beeps once every second until the end of
the exit delay. The keypad beeps quickly for the last 10 seconds of the exit delay.
4. At the end of the exit delay, all keypad lights, except the Armed light, turn OFF.
LCD5500Z keypads display “System Armed in Stay Mode” and “Enter Code to Disarm
System”. On LCD5501Z keypads, the Bypass indicator will be ON. The system is now
armed.
NOTE:
Away Arming exit delay.
As a safety measure, the Stay Arming exit delay will be twice as long as the
Stay
8
Arming and Disarming Your System: “No Entry” Arming
Re-activate bypassed zones
To fully arm the system when it has been armed in Stay mode:
1. Press OR press and hold * for 2 seconds, then your [access code] at
Away
any keypad. The interior zones are now armed.
NOTE:
When you have re-activated the interior zones, you will not be able to enter
areas protected by motion detectors, or open doors and windows. To access these
areas, you must enter your [access code] and disarm the system.
“No Entry”
Arming
If you want to arm the system, and no one else will be entering, you can remove the entry
delay from zones that normally have one.
An entry through any zone will then create an instant alarm.
1. Check that your system is ready to be armed (Ready light is ON)
2. Press , then your [access code].
• The Armed light flashes as a reminder that the system is armed and has no entry
delay.
• The keypad sounds fast beeps.
• LCD5500Z keypads display “Exit Delay in Progress”.
3. The system is now armed in Stay mode.
9
Automatic
Arming
Your installer may have set up your system to arm at a pre-programmed time. If automatic
arming has been programmed, when the system reaches the programmed auto-arm time,
the keypad buzzers will sound for a programmed number of minutes (Default=5), and
LCD5500Z keypads will display “System Arming in Progress”.
During this warning time, you may be able to cancel or postpone auto-arming by entering
your [access code]. Ask your installer for more information.
NOTE:
auto-arm feature to function properly. Please see “Setting the Time and Date” on page
18.
The correct system time and date must be programmed in order for the
Disarming
Your Security
System
1. If you are outside, enter the premises through a designated entry/exit door. If you are
inside, go to step 2.
NOTE:
2. Go to the keypad and enter your [access code]. The correct access code must be entered
NOTE:
steadily for two seconds. Re-enter your access code correctly.
3. If an alarm occurred while the system was armed:
CAUTION:
Entering by any other door will immediately cause an alarm.
The keypad beeps to indicate that you must disarm the system. LCD5500Z keypads display “Entry Active Enter Your Code”. Your system should have a minimum 30 second
entry delay for false alarm reduction purposes. Please consult your installer for the programmed entry delay time on your system partition.
before the entry delay period expires. If a valid access code is not entered during this
time, the system will sound an alarm.
If you entered the access code incorrectly, the keypad sounder buzzes
As soon as the correct code is entered, the Armed light turns OFF and the keypad stops
beeping.
If no alarms occurred while the system was armed and there are no trouble conditions
present, LCD5500Z keypads will display “System Disarmed No Alarm Memory” for a
few seconds, and then “Enter Code to Arm System”. If the system is in alarm and is
silenced by entering the access code, the LCD display may prompt “Communications
Cancelled”. This will notify the user that the alarm has not been sent to the central
monitoring station.
• LCD5501Z keypads will flash the Memory indicator
• LCD5500Z keypads will display “View Memory <> “Zone of Alarm”. See “View-
ing Alarms in Memory” on page 11.
If you return and find that an alarm has occurred while you were
away, it is possible that an intruder is still on the premises. Go to a nearby safe
location, and call your central station or the local authorities to investigate.
The alarm memory is cleared each time the panel is armed, so any alarms showing are alarms that occurred only during the last armed period.
10
Section 3: Dealing With Alarms and Emergencies
If you return to the premises and the bell or siren is on - DO NOT ENTER. Contact
local authorities from a nearby safe location.
Read this section carefully so that you will know what to do if your system goes into alarm.
Intrusion
(Burglary)
Alarms
Viewing
Alarms in
Memory
A steady bell or siren indicates an intrusion alarm.
To silence the alarm:
1. Enter your [access code].
2. If the alarm was unintentional, call your central station or local authorities immediately
to avoid an unnecessary response.
3. Check the alarm memory display to see which zone caused the alarm.
Once the source of the alarm has been corrected, the system will return to the Ready
state.
NOTE:
formed before the system will return to the Ready state. To reset the detectors,
press OR . Ask your installer for more information.
NOTE:
celled” if you have central station supervision and if the alarm occurred within a set
communication cancel window. For more information about this feature, ask your
installer.
The alarm memory display shows you which zone (detector) caused the alarm. The alarm
memory is cleared each time the system is armed. Any alarms showing on the system have
occurred only during the last armed period.
CAUTION:
Your system may be programmed so that a sensor reset needs to be per-
Reset
Your LCD5500Z keypad has the capability to display “Communications Can-
If you return and find that an alarm has occurred while you were
away, it is possible that an intruder is still on the premises. Go to a nearby safe
location, and call your central station or the local authorities to investigate.
LCD5500Z Keypads
If an alarm occurred while the system was armed, LCD5500Z keypads will display “View
Memory <> Zone X”.
1. Use the keys to view which zone(s) caused the alarm.
2. To cancel the alarm memory display, press .
LCD5501Z Keypads
If an alarm occurred while the system was armed, the Memory indicator will flash, and the
keypad will scroll through the zones that were in alarm for 30 seconds after the system has
been disarmed.
1. To cancel the alarm memory display, press during the 30-second display.
2. After the 30-second period is over, the system will return to the Ready state, but the
Memory indicator will be ON. To view alarms in memory, press . The display will
scroll the numbers of the zone(s) that were in alarm.
NOTE:
Troubles will not display while the system is displaying alarms in memory.
11
Calling for
Help
All keypads have three pairs of emergency keys. Using these keys you can send an immediate Fire, Auxiliary or Panic message to your central station.
Press both keys for two seconds to send a Fire message, and to trigger a fire
alarm on the system.
Press both keys for two seconds to send an Auxiliary message.
Press both keys for two seconds to send a Panic message.
IMPORTANT:The Fire, Auxiliary and Panic keys will NOT function unless
turned ON by the installer. If your installer has turned these keys ON, and
enabled audible feedback, holding down the keys for two seconds will
cause the keypad sounder to beep indicating that the alarm input has been
accepted and transmission to the central station is underway.
12
Section 4: Using Advanced Functions
This section describes how to perform more specialized functions: bypassing zones, turning the
door chime on or off, viewing the trouble display and testing your system.
NOTE:
your installer.
Your system may have cross zoning enabled. For more information, ask
Bypassing
Zones
Use the zone bypassing feature when you will need access to a protected area while the
system is armed, or when a zone is temporarily out of service, but you need to arm the system. Bypassed zones will not be able to sound an alarm.
Bypassing zones reduces the level of security. If you are bypassing a zone because it is not
working, call a service technician immediately so that the problem can be resolved and your
system returned to proper working order. Make sure that no zones are unintentionally
bypassed when arming your system.
Zones cannot be bypassed once the system is armed. Bypassed zones are automatically cancelled each time the system is disarmed and must be bypassed again, if required, before the
next arming.
NOTE:
prevent you from bypassing certain zones.
Bypassing Zones with an LCD5500Z keypad
Start with the system disarmed.
1. Press and hold * for 2 seconds.
2. Enter your [access code]. The keypad will display “Zone Search < > “Zone Name””.
3. Enter the two-digit number of the zone(s) to be bypassed (01-64).
4. To unbypass a zone, enter the two-digit number of the zone(s) to be bypassed (01-64).
5. To exit bypassing mode and return to the Ready state, press .
Bypassing Zones with an LCD5501Z keypad
Start with the system disarmed.
1. Press and hold * for 2 seconds. Enter your [access code].
2. Enter the two-digit number of the zone(s) to be bypassed (01-64).
3. To unbypass a zone, enter the two-digit number of the zone (01-64).
4. To exit bypassing mode and return to the Ready state, press .
For security reasons, your installer may have programmed the system to
Bypass
You can also use the keys to find the zone to be bypassed, and then press
to select the zone.
The keypad will display “Zone Search < > “Zone Name?”. “B” will appear on the display
to show that the zone is bypassed.
If a zone is open (e.g., door with door contact is open), the keypad will display “Zone
Search < > “Zone Name” O”. If you bypass the open zone, a “B” will replace the “O”.
You can also use the keys to find the zone, and then press to select the zone.
The “B” will disappear from the display to show that the zone is no longer bypassed.
Bypass
13
Recalling
Bypassed
Zones
To recall the last set of bypassed zones:
1. Press and hold * for 2 seconds. Enter your [access code].
Bypass
2. Press .
3. To exit bypassing mode and return to the Ready state, press .
Bypass
Groups
A Bypass Group is a selection of zones programmed into the system. If you bypass a group
of zones on a regular basis, you can program them into the Bypass Group, so that you do
not have to bypass each zone individually every time. One Bypass Group can be programmed on each partition.
To program a Bypass Group:
1. Press and hold * for 2 seconds. Enter your [access code].
Bypass
2. Enter the two-digit numbers (01-64) of the zones to be included in the Bypass Group.
On LCD5500Z keypads, you can also use the keys to find the zone to be
included in the bypass group, and then press to select the zone.
3. To save the selected zone into the group, press .
4. To exit bypassing mode and return to the Ready state, press .
To select a Bypass Group when arming the system:
1. Press and hold * for 2 seconds. Enter your [access code].
Bypass
2. Press . The next time the system is armed, the zones in this group will be
bypassed.
3. To exit bypassing mode and return to the Ready state, press .
NOTE:
Bypass Groups are only recalled if the system is armed/disarmed after pro-
gramming the bypass group.
14
Identifying
Trouble
Conditions
Your system continuously checks for a number of possible trouble conditions. If one of
these trouble conditions occurs:
• the Trouble indicator will be ON until the trouble is fixed;
• the keypad will beep twice every 10 seconds until you press any key;
• if AC power is lost, the Trouble LED will flash and the keypad buzzer will not sound.
NOTE:
provide. If the trouble indicator is ON solid, call the service number located on your
keypad(s).
Viewing Troubles with an LCD5500Z keypad
1. Press . The keypad will display “View Trouble” < > “Trouble Message”.
2. Use the keys to scroll through the troubles present on the system.
3. If the keypad shows a “*” beside the trouble message, more information is available.
4. To exit trouble viewing, press .
Viewing Troubles With an LCD5501Z Keypad
1. Press . On the LCD5501Z keypad, one or more of the eight trouble/programming
A Trouble condition reduces the level of security your system is designed to
Press to see the rest of the trouble message.
indicators will turn ON:
Indicator Type Of Trouble
1 Service required. Call your installation company for service. Press [1] and
one or more of the indicators corresponding to the following system
troubles will turn ON:
1. Low Battery 5. General System Supervisory
2. Bell Circuit Trouble 6. Not used
3. General System Trouble 7. PC520X Low Battery
4. General System Tamper 8. PC520X AC Failure
2 AC power lost.
3 Telephone line trouble (if enabled).
4 The system has failed to communicate with the central station (if moni-
toring service has been enabled).
5 Zone fault. Press [5]. On LCD5501Z keypads, the keypad display will
scroll through the numbers of zones with faults.
6 Zone tamper. Press [6]. On LCD5501Z keypads, the keypad display will
scroll through the numbers of tampered zones.
7 Low zone battery. This trouble is generated when a wireless device has a
low battery. This trouble only applies if you have wireless devices
installed on your system. Press [7] one, two, or three times to view which
devices are experiencing battery failure. The following will occur:
Keypad beeps: Keypad displays:
Press [7]1 Zones with low batteries
Press [7] again2 Handheld keypads with low batteries
Press [7] again3 Wireless keys with low batteries.
8 Loss of time on system clock. To set the system time, follow the instruc-
tions in “Setting the Time and Date” on page 18.
2. To exit trouble viewing, press .
15
Te s t in g Yo u r
System
Allowing
Computer
Access to Your
System
Tur n ing t h e
Door Chime
On or Off
Testing Your Keypad Sounder and Siren
The System Test provides several system tests, and a two-second check of the keypad
sounder and bell or siren.
1. Press [Master Code] .
2. The following will occur:
- The system activates all keypad sounders and bells or sirens for two seconds -- All keypad lights turn ON.
- LCD5500Z keypads will light all pixels
- The Ready, Armed, and Trouble LED’s will flash for the duration of the test
3. To exit the function menu, press .
Testing Your Entire System
It is the user’s responsibility to test the system weekly. Ensure you follow all the steps in the
‘Testing Your System’ section above.
NOTE:
on your keypad(s) immediately.
1. Prior to testing, ensure that the system is disarmed and the Ready light is on.
2. Press and close all zones to return the system to the Ready state.
3. Perform a System Test by following the steps in the previous section.
4. To test the zones, activate each detector in turn (e.g., open each door/window or walk
NOTE:
your installer. Ask your installer which features are functional on your system.
From time to time, your installer may need to send information to or retrieve information
from your security system. Your installer will do this by having a computer call your system
over the telephone line. You may need to prepare your system to receive this ‘downloading’
call. To do this:
1. Press [Master code] at any keypad. This allows downloading for a limited
For more information on this feature, please ask your installer.
If your installer has enabled the door chime feature, your system keypads will sound a tone,
or beeps, whenever designated doors or windows are opened or closed. Your installer has
programmed which doors and windows will activate the door chime.
1. Press to turn the door chime feature ON
2. Press again to turn the door chime feature OFF
NOTE:
Should the system fail to function properly, call the service number located
in motion detector areas).
LCD5500Z keypads will display the following message when each zone (detector) is
activated: “Secure System Before Arming < >”, or “Secure System or Enter Code”. Use
the keys to view which zones are open. The message will disappear when the
zones are closed.
On an LCD5501Z keypad, the display says “Open” when any zone (detector) is activated. To see which zones are open, press . The keypad will scroll the numbers of all
open zones.
Some features described above will not be functional unless enabled by
period of time. During this time, the system will answer incoming downloading calls.
The keypad will beep 3 times.
The keypad will sound one long beep.
This can also be accomplished by pressing and holding for 2 seconds.
Chime
16
Section 5: Customizing Your System
This section describes how to customize your system to your needs. Refer to this section for
detailed instructions on: programming access codes, setting the time and date, and adjusting the keypad sounders and lights.
Programming
Access Codes
The master code (code 40) can be used to program system options, arm and disarm the system and program other access codes. You can program up to 32 additional access codes
(01 through 32). You can change or program access codes at both LCD5500Z and
LCD5501Z keypads. Other access codes, such as system supervisory and duress codes, are
available. Contact your installer for more information.
NOTE:
program unique numerical combinations for duress codes.
LCD5500Z Keypads
1. Press to enter the function list.
2. Use the keys to scroll to “Press (*) for <> Access Codes”.
3. Press . The keypad will display “(*) to Edit User Code 01P”.
4. Scroll to the code you want to program using the keys. If there is a letter “P”
5. To select a code for editing, press . The keypad will display “Enter New Code < >”.
6. Enter the new [code]. All codes must be four digits unless otherwise indicated by your
7. To exit access code programming, press .
8. Record your new codes on the ‘System Information’ page (p.25) in this booklet.
LCD5501Z Keypads
1. Press [Master Code]. The Program indicator flashes.
2. Enter the two-digit number of the access code you want to program (01-32 for access
3. Enter the new [code]. Access codes must be four digits unless otherwise indicated by
4. To exit access code programming, press .
5. Record your new codes on the “System Information” page in this booklet.
Erasing a code:
1. Press [Master Code]
2. Enter the number of the code you want to erase [01 to 32]. The Master code cannot be
3. To erase the code, press .
4. To exit access code programming, press .
To program duress codes, contact your installer. It is the installer’s duty to
beside the code number (e.g., [01P]), that code has already been programmed. If there
is no “P”, then no code is programmed for that access code number. If an access code
already exists for the code number you select, it will be replaced by the new code.
installer. Enter digits 0 through 9 only. Once the code has been entered, the keypad will
beep 3 times. NOTE: Do not use the factory default or obvious codes such as [1111] or
[1234]. The keypad will display “(*) to Edit User Code 01P”.
codes, 40 for master code). If an access code already exists for the code number you
have selected, it will be replaced by the new code.
your installer. Enter digits 0 through 9 only. NOTE: Do not use the factory default or
obvious codes such as [1111] or [1234].
erased.
17
Setting the
Time and Date
You should make sure that your system has the correct time and date. This is important for
the auto-arm feature to function correctly, and for accurate reporting of events.
1. Press [Master Code] .
2. The keypad will now accept 10 consecutive digits:
• Enter the time in hours and minutes using the 24-hour format (00:00 to 23:59).
• Enter the date in months, days and years (MM DD YY).
4. To exit programming, press .
NOTE:
tem to display the time and date while the keypad is idle. If this is the case, you can
press the key to clear the date and time display.
If you have an LCD keypad, your installer may have programmed your sys-
Changing
LCD5500Z
Display
Brightness/
Contrast
Changing
Keypad
Sounder
Loudness
You can change the brightness and contrast of the LCD display on LCD5500Z keypads.
1. Press [Master code].
2. Use the keys to scroll to either Brightness Control or Contrast Control.
3. Press to select the setting you want to adjust.
4. A) ‘Brightness Control’: There are10 different backlighting levels. Use the keys
to scroll to the desired level.
B) ‘Contrast Control’: There are 10 different display contrast levels. Use the
keys to scroll to the desired contrast level.
5. To exit, press .
You can select from 21 different keypad sounder tones for LCD5500Z and LCD5501Z keypads
From an LCD5500Z keypad:
1. Press [Master Code].
2. Use the keys to scroll to the message ‘Select Option <> Buzzer Control’.
3. Press to select.
4. Use the keys to scroll to the desired keypad sound level.
5. To exit, press .
From an LCD5501Z keypad:
Press and hold the key until the desired keypad sounder level is reached.
18
Section 6: Glossary
Access code A 4- or 6-digit code that allows access to arming, disarming and other system functions.
Alarm When a zone is violated (e.g., a motion detector senses movement, a door with a contact is
opened), it will trigger an alarm.
Intrusion (burglary) alarm: An alarm triggered by an intrusion detector (e.g., motion
detectors, glassbreak detectors, door/window contacts). Usually occurs when the system is
armed.
Audible exit
fault
A feature that warns you of an improper exit when arming the system in Away mode. Helps
to reduce false alarms (see page 7).
Away arming Arming the system so that all the zones (border and interior) are turned on. (Used when
everyone is away from the premises.)
Bypassing
zones
Central
Station
When you bypass a zone, the detector for that zone will no longer monitor activity in the
zone and will not be able to trigger an alarm.
If remote monitoring is enabled, your system will send alarms, troubles and emergency
messages to the central station. The central station will then notify authorities in your area,
if necessary.
Detector A part of the system that can detect problems and report them to the control panel (e.g., a
motion detector can tell the control panel if there is movement in a zone).
Emergency
Message
A message sent to the central station when one of the pairs of emergency keys ( ) is
pressed and held for two seconds. Your installer must program these keys, or they will not work.
Entry delay A timer programmed by your installer. It starts when you enter an armed area of the system.
You must enter an access code to disarm the system before the timer runs out, or else an
alarm will be triggered.
Entry/exit
doors
Your installer will program the doors you usually use to enter or exit the premises as entry/exit
doors. These doors will be programmed to have entry and exit delays. Keypads will normally
be placed near the entry/exit delay doors for easy access to arming/disarming functions.
Exit delay A timer programmed by your installer. It starts when you arm your system, to allow you a
period of time in which to leave the premises. At the end of the exit delay, the system will
be armed.
19
Master code The master code is a 4- or 6- digit access code that is used to program system options, to
arm and disarm the system, and to program other access codes.
Partition A group of zones that can be turned on or off together. Certain access codes may have
access to only some partitions. See Zone.
Stay arming Arming the system so that only the border zones are turned on. (Used when one or more
people will stay on the premises.)
Tro u ble The control panel continuously checks the system for conditions that may reduce its effec-
tiveness. If the control panel finds one of these conditions (trouble), it will indicate this at
the keypad(s) to alert users to the problem. See “Identifying Trouble Conditions” on page 15
for a list of possible trouble conditions.
Zone A limited area of the premises monitored by a detector (e.g., door/window contact, motion
detector, glassbreak detector, etc.).
Border zone: A zone that detects intrusion from outside the premises (e.g., door contact
on an outside door, glassbreak detector, etc.).
Interior zone: A zone that detects intruders that have already entered (e.g., door contact
on an interior door between rooms, motion detector, etc.).
20
Section 7: System Information
Fill out the following information for future reference and store this guide in a safe place.
For Service
Central Station Information:
Account #:____________________________________ Telephone #: _________________________________
Installer Information:
Company: ____________________________________ Telephone #: ________________________________
Access Codes
Your Master Code is: __________________________________
Additional Access Codes:
Code # Access Code Code # Access Code Code # Access Code Code # Access Code
01 09 17 25
02 10 18 26
03 11 19 27
04 12 20 28
05 13 21 29
06 14 22 30
07 15 23 31
08 16 24 32
System Information
[F] FIRE _________________________________________
[A] AUXILIARY___________________________________
[P] PANIC _______________________________________
The Exit Delay Time is______________________ seconds.
The Entry Delay Time is ____________________ seconds.
21
Zone Information
There are ________ active zones on the system.
Zone Protected Area Zone Type Zone Protected Area Zone Type
01 33
02 34
03 35
04 36
05 37
06 38
07 39
08 40
09 41
10 42
11 43
12 44
13 45
14 46
15 47
16 48
17 49
18 50
19 51
20 52
21 53
22 54
23 55
24 56
25 57
26 58
27 59
28 60
29 61
30 62
31 63
32 64
22
System Information: Paging Feature
Paging Feature
Your system may be set up to automatically send alert messages to a pager as certain conditions occur in your system.
• Your installer can program your system to send a message to your pager when any of the following events
occurs: arming (closing), disarming (opening), alarms, and trouble conditions.
• Messages transmitted to the pager will be 6 digits long and will display in the following format:
AAAABB
AAAA = System Account Number
Identifies which system transmitted the event. This is the same as the last 4 digits of your assigned ADT system
number.
BB = Event Identifier
Describes the type of event that has occurred on the system (i.e. closing). This will be one of the 4 basic event identifiers listed below:
91 = General Alarm Event
Indicates that an alarm has occurred on your system. This signal will be sent in the event of any zone,
emergency key (if enabled), or duress alarm.
81 = General Trouble Event
Indicates that a trouble has occurred on your system.
1X = Arming (Closing) Event
Indicates that the system has been armed. Users 01-08 will transmit 11-18 respectively and all other users
will report 19.
2X = Disarming (Opening) Event
Indicates that the system has been disarmed. Users 01-08 will transmit 21-28 respectively and all other
users will report 29.
e.g. 123425 = System disarmed by user 5 (account number of 1234)
NOTE: The Reference Card below may be cut-out and carried with you for quick reference
PremisePro Paging Reference Card
91 = General Alarm Event
81 = General Trouble Event
1X = Arming (Closing) Event
2X = Disarming (Opening) Event
X = 1 to 8 for users 01-08 and 9
for users 09-32
23
NOTES
Index
A
Access codes
adding 17
changing 17
defined 19
erasing 17
Master code 20
programming 17
Alarm
defined 19
intrusion 11
memory 11
viewing 11
Arming
automatic 10
away 7
getting ready 6
no entry delay 9
quick 9
stay 8
Automatic arming 10
Auxiliary keys 12
Away
arming 7
B
Bells
testing 16
Buttons on keypad 1
Bypass group 14
Bypassing zones 13
C
Central station 5
defined 19
Cleaning the system 5
Codes See Access codes
Computer access to system
16
D
Date
clearing display 18
setting 18
Detectors
defined 19
Disarming 10
Display
brightness 18
contrast 18
description 1
Door
chime 16
entry/exit 7, 19
Downloading 16
E
Emergency keys 12
Entry delay 10
defined 19
Entry/exit door
defined 19
Exit
quick 10
Exit delay 7
defined 19
F
Fire
keys 12
Function buttons 1
K
Keypad
brightness 18
contrast 18
descriptions 1
sounder 18
L
Lights on keypad 1
M
Maintenance of system 5
Master code 20
Monitoring station 5
P
Paging 23
Paging Feature 23
Panic keys 12
Partition
defined 20
Problem, See Trouble
Programming
automatic arming 10
codes 17
time and date 18
Q
Quick
exit 10
R
Ready light 6
Ready state 6
Remote monitoring 5
S
Secure system 6
Siren
testing 16
Stay
arming 8
System
arming 7
disarming 10
how it works 4
maintenance 5
securing 6
testing 5, 16
trouble 15
T
Testing 5
entire system 16
keypad sounder 16
siren 16
Time
clearing display 18
setting 18
Trouble
defined 20
messages 15
Turning off system
See Disarming
Turning on system
See Arming
V
Viewing
alarms 11
troubles 15
Z
Zones
bypassing 13
defined 20
testing 16
Limited Warranty
Digital Security Controls Ltd. wa rrants the origi nal purchaser tha t for a period of
twelve months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use. During the warranty period, Digital
Security Controls Ltd. shall , at its option, repair or re place any defe ctive product
upon return of the product to its factory, at no charge for labour a nd materials . Any
replacement and/or repaired parts are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original purchaser must
promptly notify Digital Security Controls Ltd. in writing that there is defect in material or workmanship, such written notice to be receiv ed in all events pr ior to expiration of the warranty period. There is absolutely no warranty on software and all
software products are sold as a user license under the terms of the software license
agreement included with the product. The Customer as sumes all respon sibility for
the proper selection, install ation, operation and maintenance of any products purchased from DSC. Custom products are only warranted to the extent that they do
not function upon delivery. In such case s, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within
Canada and the United States, w ith the exception that Digit al Security Con trols Ltd.
shall not be responsible for any customs fees, taxes, or VAT that may be due.
Warr a n t y Pr o c e du r e
To obtain service under this warranty, please return the item(s) in question to the
point of purchase. All aut horized dist ributors and dealers have a warranty p rogram.
Anyone returning goods to Digital Security Controls Ltd. must fir st obtain an authorization number. Digital Security Cont rols Ltd. will not accept any shipment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal
use. It does not c over:
• damage incurred in shipping or handling;
• damage caused by disaster such a s fire, flood, w ind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd. suc h as
excessive voltage, mechanical shock or water d amage;
• damage caused by u nauthorized attachment, alter ations, modifications or foreign
objects;
• damage caused by peripherals ( unless such peripherals were supplied by Digital
Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the
products;
• damage caused by use of the prod ucts for purposes other than those for which it
was designed;
• damage from impr oper maintenan ce;
• damage arising out of any other abuse, mishandling or improper application of the
products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the followin g items shall n ot be
covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not
identified with DSC's product la bel and lot numbe r or serial number ; (iii) products
disassembled or repaired in such a manner as to adversely affect performance or
prevent adequate inspection or testing to verify any warranty claim. Access cards or
tags returned for replacement under warranty will be credited or replaced at DSC's
option. Products not covered by this war ranty, or otherwise out of warranty due to
age, misuse, or damage shall be evaluated, and a repair estimate shall be provided.
No repair work will be performed unti l a valid purchase or der is received fr om the
Customer and a Return Merchandise Authorisation number (RMA) is issued by
DSC's Customer Service.
Digital Security Controls Ltd.’s liabili ty for failure to rep air the product un der this
warranty after a reasonable number of attempts will be limited to a replacement of
the product, as th e exclusive rem edy for breach of w arranty. Under no circumstances shall Digital Security Controls Ltd. be l iable for any special, incidental, or
consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not
limited to, loss of profits, loss of the product or any associated equipment, cost of
capital, cost of substitute or replaceme nt equipment, facilities o r services, down
time, purchaser’s time, the claims of third parties, including customers, and injury to
property. The laws of some jurisdicti ons limit or d o not allow th e disclaimer of consequential damages. If the laws of su ch a jurisdictio n apply to any clai m by or
against DSC, the limitations and disclaimers contained here shall be to the greatest
extent permitted by law. Some states do not allow the e xclusion or li mitation of
incidental or consequential damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other
warranties, whether expressed or im plied (including all implied wa rranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of Di gital Security Controls Ltd. Digital Security Co ntrols Ltd. neither
assumes responsibility for, nor authorizes any o ther person purporting to act on its
behalf to modify or to change this warranty, nor to assume for it any other warranty or
liability concerning this product. This disclaimer of war ranties and limited warranty
are governed by the laws of the province of Ontario, Cana da.
WARNING: Digi tal Security Controls Ltd. recomme nds that the en tire system
be completely tested on a regular basis. However, despite frequent testing, and
due to, but not limi ted to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at i ts option repair or replace out-of-warranty
products which are returned to its factory according to the following conditions.
Anyone returning goods to Digital Security Controls Ltd. must fir st obtain an authorization number. Digital Security Cont rols Ltd. will not accept any shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determi nes to be repairable will be
repaired and returned. A set fe e which Digital Security Cont rols Ltd. has predetermined and which may be revised from time to time, will be ch arged for each un it
repaired.
Products which Digital Security Controls Ltd. de termines not to be repairable wi ll
be replaced by the nearest equivalent product available at that time. The current
market price of the replacement product will be charged for each replacement unit.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved by Digital
Security Controls Ltd. could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Re-orient the receiving antenna.
◆
Increase the separation between the equipment and receiver.
◆
Connect the equipment into an outlet on a circuit different from that to
◆
which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
◆
The user may find the following booklet prepared by the FCC useful: “How
to Identify and Resolve Radio/Television Interference Problems”. This booklet is available from the U.S. Government Printing Office, Washington D.C.
20402, Stock # 004-000-00345-4.
IMPORTANT INFORMATION
This equipment complies with Part 68 of the FCC Rules. On the side of this
equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this number must be provided to the Telephone Company.
FCC Registration Number: F53CAN-34330-AL-E
REN: 0.1B
USOC Jack: RJ-31X
Telephone Connection Requirements
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for details.
Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a teleph one line may result in the devices
not ringing in response to an incoming call. In most but not all areas, the sum
of RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact the
local Telephone Company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that has the format
US: AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
Incidence of Harm
If this equipment PC5020 causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service
may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of
your right to file a complaint with the FCC if you believe it is necessary.
Changes in Telephone Company Equipment or Facilities The Telephone Company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the Telephone
Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
Equipment Maintenance Facility
If trouble is experienced with this equipment PC5020, for repair or warranty
information, please contact the facility indicated below. If the equipment is
causing harm to the telephone network, the Telephone Company may request
that you disconnect the equipment until the problem is solved. This equipment
is of a type that is not intended to be repaired by the end user.
Simplex Time Recorder Co. 100 Simplex Drive, Westminster MA 014410001 USA, Tel: (978) 731-2500
Additional Information
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission
for information.
Alarm dialing equipment must be able to seize the telephone line and place a
call in an emergency situation. It must be able to do this even if other equipment (telephone, answering system, computer modem, etc.) already has the
telephone line in use. To do so, alarm dialing equipment must be connected to
a properly installed RJ-31X jack that is electrically in series with and ahead of
all other equipment attached to the same telephone line. Proper installation is
depicted in the figure below. If you have any questions concerning these instructions, you should consult your telephone company or a qualified installer
about installing the RJ-31X jack and alarm dialing equipment for you.
Customer Premises Equipment and Wiring
Network
Service
Provider's
Facilities
Telephone
Line
Network
Demarcation
Point
RJ-31X
Jack
Telephone
Alarm Dialing
Equipment
Answering
System
Unused
RJ-11 Jack
Fax Machine
Telephone
Computer
Unused
RJ-11 Jack
Telephone
Industry Canada Statement
NOTICE: The Industry Canada label identifies certified
equipment. This certification means that the equipment
meets certain telecommunications network protective,
operational and safety requirements. Industry Canada
does not guarantee the equipment will operate to the
user’s satisfaction.
Before installing this equipment, users should ensure that
it is permissible to be connected to the facilities of the
local telecommunications company. The equipment must
also be installed using an acceptable method of connection. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to
disconnect the equipment.
User should ensure for their own protection that the electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal equipment provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject
only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
The Ringer Equivalence Number (REN) for this terminal
equipment is 0.1.
©2002 ADT Security Services, Inc.
One Town Center Rd, Boca Raton, FL 33486
Printed in Canada 29005997 R002
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