ADTRAN Express 3110, Express 3010 User Manual

Express 3010/3110

128 kbps ISDN Modem

Document Number 61200239L1-20A

Part Numbers:
1200239L1 (U-Interface)
1200240L1 (S/T Interface)

Jul y 199 9

Trademarks:

Expert ISDN is a trademark of ADTRAN, Inc. (patent number 5,715,241)
Express 3010 and Express 3110 are trademarks of ADTRAN, Inc.
Macintosh is a registered trademark of Apple Computer, Incorporated.
Windows is a registered trademark and Windows NT is a trademark of
Microsoft Corporation.
HyperTerminal is a registered trademark of Hilgraeve, Inc.
Hayes is a registered trademark of Hays Microcomputer Products, Inc.
5ESS is a registered trademark of LUCENT.
DMS-100 is a trade ma rk of Northern Telecom.
The Express 3010 and 3110 incorporate Synchronous Data Compression
based on either IBM or hi/fn proprie tary in tellec tual property depending on
the time of manufacture. The following trademarks and copyrights are appli­cable:

Stacker LZS Compression
Copyright (c) 1989 Carnegie Mellon University.
All rights reserved.

Redistribution and use in source and binary forms are permitted provided
that the above copyright notice and this paragraph are duplicated in all such
forms and that any documentation, advertising materials, and other materi­als related to such distribution and use acknowledge that the software was
developed by Carnegie Mellon University. The name of the University may
not be used to endorse or promote products derived from this software with­out specific prior written permission. This software is provided "as is" and
without any expres s or implied w arranties, including, without limit ation , the
implied warranties of merchantability and fitness for a particular purpose.

hi/fn Electronics
5993 Avenida Encinas
Carlsbad, CA

901 Explorer Boulevard

P. O. Box 140000

Huntsville, AL 35814- 4000

[phone]
1999 ADTRAN, Inc.
All Rights Reserved

Printed in U.S.A.

FCC regulations require that the following information be pro­vided in this manual:

1. This equipment complies with Part 68 of the FCC rules.
On the bottom of the equipment housing is a label that
shows the FCC registration number and Ringer Equiva­lence Number (REN) for this equipment. If requested, pro­vide this information to the telephone company.

2. If this equipment causes harm to the telephone network,
the telephone company may temporarily discontinue ser­vice. If possible, advance notification is given; otherwise,
notification is given as soon as possible. The telephone
company will advise the customer of the right to file a
complaint with the FCC.

3. The telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the
proper operation of this equipment; advance notification
and the opportunity to maintain uninterrupted service is
given.

4. If experiencing difficulty with this equipment, please con­tact ADTRAN for repair and warranty information. The
telephone company may require this equipment to be dis­connected from the network until the problem is corrected
or it is certain the equipment is not malfunctioning.

5. This unit contains no user serviceable parts.

6. An FCC compliant telephone cord with a modular plug is
provided with this equipment. In addition, an FCC com­pliant cable appropriate for the dial backup option ordered
is provided with this equipment. This equipment is
designed to be connected to the telephone network or pre­mises wiring using an FCC compatible modular jack,
which is Part 68 compliant.

7. The following information may be required when apply­ing to the local telephone company for leased line facilities.

Service
Type

ISDN 021S5 6.0F RJ-49C

Digital Facility
Interface Code

Service Order
Code

Network
Jacks

iii

FEDERAL COMMUNICATIONS COMMISSION RADIO FRE-

QUENCY INTERFERENCE STATEMENT:

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commer­cial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio
or TV reception. The user is encouraged to try to correct the interfer­ence by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

Change or modifications to this unit not expressly ap­proved by ADTRAN will void the user’s authority to
operate the equipment.

iv

ADTRAN YEAR 2000 (Y2K)

READINESS DISCLOSURE

ADTRAN has established a Year 2000 program to ensure that our
products and operations will correctly function in the new millen­nium. ADTRAN warrants that all products meet Year 2000 specifica­tions regardless of model or revision. Information about ADTRAN’s
Year 2000 compliance program is available at the following:

Web Site www.a dtran.com
Product Matrix www.adtran.com/Y2Kfax.html
Faxback Document Line [phone]

Y2K plans and product certifications
are listed in the matrix

Y2K Project Line [phone]
E-mail year [e-mail]

v

CANADIAN EMISSIONS REQUIREMENTS

This digital apparatus does not exceed the Class A limits for radio
noise emissions from digital apparatus as set out in the interference­causing equipment standard entitled "Digital Apparatus," ICES-003 of
the Department of Communications.

Cet appareil nuerique respecte les limites de bruits radioelectriques
applicables aux appareils numeriques de Class A prescrites dans la
norme sur le materiel brouilleur: "Appareils Numeriques," NMB-003
edictee par le ministre des Communications.

CANADIAN EQUIPMENT LIMITATIONS

Notice: The Canadian Industry and Science Canada label identifies
certified equipment. This certification means that the equi pment
meets certain telecommunications network protective, operational,
and safety requirements. The Department does not guarantee the
equipment will operate to the user’s satisfaction.

Before installing this equipment, ensure that it is permissible to be
connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring associated
with a single-line individual service may be extended by means of a
certified connector assembly (telephone extension cor d). Compliance
with the above conditions may not prevent degradation of service in
some situations.

Repairs to certified equipment should be made by an authorized Ca­nadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment mal­functions, may give the telecommunications company cause to re­quest the user to disconnect the equipment.

Users should ensure for their own pr otection that the electrical ground
connections of the power utility , telephone lines, and internal metallic
water pipe system, if present, are connected together . This pr ecaution
may be particularly important in rural areas.

Users should not attempt to make such connections
themselves, but should contact the appropriate electric
inspection authority, or an electrician, as appropriate.

vi

Load Number

The
percentage of the total load to be connected to a telephone loop which
is used by the device, to prevent overloading. The termination on a
loop may consist of any combination of devices subject only to the re­quirement that the total of the Load Numbers of all devices does not
exceed 100.

(LN) assigned to each terminal device denotes the

vii

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock and
injury to persons. The precautions are listed below.

1. Do not use this product near water (for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool).

2. Avoid using a telephone (other than a cordless type) dur­ing an electrical storm. There may be a remote risk of elec­tric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity
of the leak.

4. Use only the power cord, power supply, and/or batteries
indicated in the manual. Do not dispose of batteries in a
fire. They may explode. Check local codes for any special
disposal instructions.

5. Use a suitably approved and certified power supply that
has a minimum output rating of 12 VDC, 800 mA, with a
maximum output power r ating of 240 VA (W) (1 200240L1).
Use a “Listed” Class 2 power supply.

SAVE THESE INSTRUCTIONS.

viii

AFFIDAVIT REQUIREMENTS FOR CONNECTION TO DIGITAL

SERVICES

• An affidavit is required to be given to the telephone company
whenever digital terminal equipment without encoded analog
content and billing protection is used to transmit digital signals
containing encoded analog content which are intended for even­tual conversion into voiceband analog signals and transmitted on
the network.

• The affidavit shall affirm that either no encoded analog content
or billing information is being transmitted or that the output of
the device meets Part 68 encoded analog content or billing pro­tection specifications.

• End user/customer will be responsible to file an affidavit with
the local exchange carrier when connecting unprotected CPE to a

1.544 Mbps or subrate digital service.

• Until such time as subrate digital terminal equipment is regis­tered for voice applications, the affidavit requirement for subrate
services is waived.

ix

AFFIDAVIT FOR CONNECTION OF CUSTOMER PREMISES EQUIPMENT

TO 1.544 MBPS AND/OR SUBRATE DIGITAL SERVICES

For the work to be performed in the certified territory of
_________________________
(telco name)
State of ___________________
County of ___ _______________

I, _______________________________ (name),

_________________________________ (business address),

_________________________________ (telephone number)
being duly sworn, state:

I have responsibility for the operation and maintenance of the termi­nal equipment to be connected to 1.544 Mbps and/or
_________subrate digital services. The terminal equipment to be con­nected complies with Part 68 of the FCC rules except for the encoded
analog content and billing protection specifications. With respect to
encoded analog content and billing protection:

( ) I attest that all operations associated with the establishment, main­tenance, and adjustment of the digital CPE with respect to encoded
analog content and billing protection information continuously com­plies with Part 68 of the FCC Rules and Regulations.

( ) The digital CPE does not transmit digital signals containing encod­ed analog content or billing information which is intended to be de­coded within the telecommunications network.

( ) The encoded analog content and billing protection is factory set and
is not under the control of the customer.

I attest that the operator(s)/maintainer(s) of the digital CPE responsi­ble for establishment, maintenance, and adjustment of the encoded
analog content and billing information has (have) been trained to per­form these functions by successfully having completed one of the fol­lowing (check appropriate blocks):

x

( ) A. A training course provided by the manufacturer/grantee of the
equipment used to encode analog signals; or

( ) B. A training course provided by the customer or authorized repre­sentative, using training materials and instructions provided by the
manufacturer/grantee of the equipment used to encode analog sig­nals; or

( ) C. An independent training course (e.g., trade school or technical
institution) recognized by the manufacturer/grantee of the equip­ment used to encode analog signals; or

( ) D. In lieu of the preceding training requirements, the operator(s)/
maintainer(s) is (are) under the control of a supervisor trained in ac­cordance with __________________ (circle one) above.

I agree to provide _______________ _______(telco’s name) with proper
documentation to demonstrate compliance with the information as
provided in the preceding paragraph, if so requested.

______________________________Signature

______________________________Title

______________________________Date

Transcribed and sworn to before me on:

Month________, Date________, Year________.

______________________________
Notary Public

My commission expires:

______________________________

xi

WARRANTY:

ADTRAN and supplied under Buyer’s order shall be free from de­fects in materials and workmanship and will conform to applica­ble specifications and drawings. ADTRAN’s liability herein,
whether based upon breach of warranty or co ntract or negligence
in manufacture, shall be limited to replacement or repair at ADT­RAN’s election of all such defective or nonconforming items, pro­vided that this warranty shall apply only where Buyer has given
ADTRAN written notice of such defects or nonconformity within
five (5) years* after delivery by ADTRAN of such items to Buyer.
ADTRAN shall have the right prior to return to inspect at Buyer’s
plant any items claimed to be defective or nonconforming.

*Note: The following items carry warranty period as shown.

1. Items not of ADTRAN manufacture will carry the remain-

ing warranty and related terms and conditions of the origi­nal manufact urer.

2. Encapsulated U-Repeater and Encapsulated DDS Repeater

- 2 years.

The foregoing constitutes the sole and exclusive remedy of the
Buyer and exclusive liability of ADTRAN AND IS IN LIEU OF
ANY AND ALL OTHER WARRANTIES EXPRESSED OR IM­PLIED OR STATUTORY AS TO MERCHANTABILITY, FITNESS
FOR PURPOSE SOLD, DESCRIPTION, QUALITY, PRODUC­TIVENESS OR ANY OTHER MATTER. Without limiting the fore­going, in no event shal l ADTRAN be liable for the loss of use or
profit or other collateral, special or consequential damages.

ADTRAN warrants that items manufactured by

RETURNS:

RAN prior to return of any items, including those for repair. Buy­er’s right to repair or replacement are governed by this Warranty.
Issuance of credit for returned items shall be made at ADTRAN’s
discretion upon Buyer’s request. All returns for credit accepted by
ADTRAN are subject to a restocking fee.

SHIPPING:

cility back to ADTRAN shall be paid by the Buyer. The cost for re­turn shipping of the equipment by surface carrier shall be paid by
ADTRAN. ADTRAN will utilize other means of express shipment
at the request of the Buyer. The cost of shipping shall be paid by
the Buyer if express shipment is requested. In-warranty equip-

xii

Return authorization must be obtained from ADT-

The cost of shipping the equipment from Buyer’s fa-

ment returned for repair that is found not defective will carry a
nominal charge to cover handling cost.

OUT OF WARRANTY:

cluding return shipment are subject to a charge as quoted by
ADTRAN. The cost of the repair will be invoiced and the return of
the item will be made using the most economical shipment means
available. ADTRAN will use other means of express shipment at
the request of the Buyer. In this case, the cost of shipping shall be
paid by the Buyer.

ALTERATION TO EQUIPMENT PURCHASED:

or alteration to purchased equipment by Buyer, other than that
specifically authorized by this Agreement or by ADTRAN, shall
VOID AND NULLIFY, in its entirety, all warranty conditions as
set forth in Warranty paragraph.

ENGINEERING CHANGES:

make progress and design changes in standard product items or­dered without prior approval or notification to Buyer and without
incurring any obligations or liability to make the same changes in
items previously manufactured.

DATA RIGHTS:

the products or any data furnished hereunder are not granted ex­cept by specific written permission by an authorized representa­tive of ADTRAN. Buyer shall have no right to copy or reproduce
in whole or part any data furnished hereunder without the prior
written consen t of ADTRAN.

The cost of out-of-warranty repairs in-

Modification

ADTRAN reserves the right to

Rights to any intellectual property residing in

PATENT AND COPYRIGHT INDEMNITY:

that the equipment and documentation furnished under this
Agreement shall be free and clear of infringement of any patent or
copyright covering the structure or composition of such articles or
documentation. In the event of a clai m, suit or acti on aga inst Buy ­er alleging such infringement, ADTRAN shall save Buyer and its
affiliates, agents or customers harmless from liability as finally de­termined by a court of competent jurisdiction, for such infringe­ment, provided that Buyer gives ADTRAN notice promptly of
such claim, suit or action, and shall have given ADTRAN full and
exclusive control of the defense thereof, and that ADTRAN shall
have sole right to settle or compromise such claim, suit or action.

ADTRAN warrants

xiii

In the event of a claim, suit o r action against AD TRAN alle ging in ­fringement by the use of any such equipment or documentation,
furnished under this Agreement, in combination with other arti­cles or in carrying out any process covered by a patent owned or
controlled by any other person, in which independent use of the
equipment under this Agreement would not be an infringement.
Buyer shall save ADTRAN harmless from liability, as finally de­termined by a court of competent jurisdiction, for such infringe­ment, provided that ADTRAN shall have given Buyer full and
exclusive control of the defense thereof, and that Buyer shall have
the sole right to settle claim, suit or action.

Except as herein provided in this indemnity paragraph, neither
Buyer nor ADTRAN makes any warranty to the other with re­spect to any claim, suit or action of any third party by way of in­fringement and neither party shall be responsible to the other for
any loss, cost or damages consequential or otherwise, that may be
suffered by the other as a result of any such claim, suit or action.

Telephone Company Contacts for ISDN Service in U.S.A.:

Ameritech ISDN Repair 1-800-TEAMDATA
Bell Atlantic South 1-800-570-ISDN
Bell South 1-800-247-2020
Cincinnati Bell 1-513-241-6900
Bell Atlantic North 1-800-GET-ISDN

1-800-430-ISDN (New England
Area)

Support: 1-888-676-4736
Pac Bell 1-800-4PB-ISDN
Rochester Tel [phone] (Repair)

1-716-777-2000 (Order)
Southwestern Bell 1-800-792-4736
US West 1-800-223-7508 (Repair)

1-800-244-1111 (Order)

xiv

Table of Contents

Chapter 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Express 3x10 Series Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Requirements for Computer Connection . . . . . . . . . . . . . . . . . . . . . . 1-2

For a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

For a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

General Requirements (PC and Macintosh) . . . . . . . . . . . . . . 1-2

Basic Rate ISDN Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

What ADTRAN Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Recommended Operating Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Chapter 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installing the Express 3010/3110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Verify Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Windows Installation Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Windows 95/98 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Windows NT 4.0 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Windows NT 3.51 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Macintosh Installation Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Basic Telephone Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Supplementary Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Conference Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Phone Number Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Auto-Detect SPIDs/Switch Type (Expert ISDN) (Express 3010 Only) 2-6

VT 100 Terminal Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

VT 100 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

VT 100 Terminal Status Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Chapter 3 Application Configuration. . . . . . . . . . . . . . . . . . . . . . . 3-1

Configuring the Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Area Code (Express 3010 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

ISDN Phone Number (Local Directory Number) . . . . . . . . . . . . . 3-2

61200239L1-20 Express 3010/3110 User Manual xv

Table of Contents

Auto-Detect SPIDs/Switch (Express 3010 only) . . . . . . . . . . . . . .3-2

Switch Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Call Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Service Profile ID (SPID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Dump all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Call Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

All Calls to DTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Speech calls to POTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Speech/Audio calls to POTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Dial Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

V.25 bis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

VT 100 Terminal Dialing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Hang up line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Dial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Redial last number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Answer call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Dial stored number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Store/Review number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Options for both Leased and Switched ISDN Service . . . . . . . . . . . 3-8

DTE Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Bit Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Transmit Clock for Synchronous Data . . . . . . . . . . . . . . . . . . . . . . .3-8

DTR Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Flow Control for Asynchronous Data . . . . . . . . . . . . . . . . . . . . . .3-10

Setting Protocol Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Setting PPP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Clear Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Point-to-Point Protocol (PPP) Async-to-Sync . . . . . . . . . . . . . . . .3-11

BONDING Mode 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

V.120 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

V.110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

FALLBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Multilink Point-to-Point Protocol . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

PPP and STAC Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Configuring the Express Using profiles (Quick Setup) . . . . . . . . . 3-14

xvi Express 3010/3110 User Manual 61200239L1-20

Table of Contents

Default (factory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Dial 56K sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Dial 64K sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Dial 112K sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Dial 128K sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Leased 128k (Express 3010 only) . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Ldm 128 Master (Express 3010 only) . . . . . . . . . . . . . . . . . . . . . 3-18

Dial V120 asyn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Dial Bond asyn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Internet 64K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Internet 128K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Remote 64K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Remote 128K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Leased V120 (Express 3010 only) . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Configuring the Express for V.25 bis In-band Dialing . . . . . . . . . . 3-23

SYNC V.25 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

SYNC V.25 HDLC Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

SYNC V.25 BISYNC Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

The Status Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Test Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Loopback Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Lpbk Proto Timeout = 1 min . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Loopback Disable = V54 Accepted . . . . . . . . . . . . . . . . . . . . . . 3-26

Near-End Block Errors/Far-End Block Errors (NEBE/FEBE)

(Express 3010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Chapter 4 Upgrading Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Using HyperTerminal to Upgrade Software . . . . . . . . . . . . . . . . . 4-1

Chapter 5 Installing an Analog Modem. . . . . . . . . . . . . . . . . . . . . 5-1

Internal Analog Modem Application . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Connecting an Internal Analog Modem . . . . . . . . . . . . . . . . . . . . . 5-2

Chapter 6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Power/Line LED is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Power/Line LED Flashes and 1 and 2 LEDs are Off . . . . . . . . . . 6-1

Power/Line LED, 1, and 2 LEDs Flash Green . . . . . . . . . . . . . . . . 6-2

Dial-Up Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

61200239L1-20 Express 3010/3110 User Manual xvii

Table of Contents

Auto-detect Switch/SPIDs Remains at Link Down . . . . . . . . . . . .6-3

Express Not Detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Difficulty with 230.4 kbps Operation . . . . . . . . . . . . . . . . . . . . . . . .6-4

Dial-Up Networking Difficulty . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4

Appendix A AT Commands and S-Registers . . . . . . . . . . . . . . . . A-1

Appendix B LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Appendix C Status Buffer Messages . . . . . . . . . . . . . . . . . . . . . . . C-1

Appendix D Loop Status Messages . . . . . . . . . . . . . . . . . . . . . . . . D-1

Appendix E Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index-1

xviii Express 3010/3110 User Manual 61200239L1-20

List of Figures and Tables

Figure 1-1. Express Package Contents. . . . . . . . . . . . . . . . . . . . . . . . 1-3

Figure 2-1. Standard ISDN Internet/Remote Access Application 2-1

Figure 2-2. Dip Switches on Rear Panel . . . . . . . . . . . . . . . . . . . . . . 2-2

Figure 2-3. Telephone Connection Port. . . . . . . . . . . . . . . . . . . . . . . 2-6

Figure 2-4. VT 100 Terminal Configuration Menu . . . . . . . . . . . . . 2-8

Figure 2-5. VT 100 Terminal Status Buffer Menu . . . . . . . . . . . . . . 2-9

Figure 3-1. Express Loopback Points. . . . . . . . . . . . . . . . . . . . . . . . 3-26

Figure 5-1. Internal Analog Modem Application . . . . . . . . . . . . . . 5-1

Figure B-1. Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Figure E-1. EIA-232 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

Figure E-2. Express 3010 Ground Pinouts. . . . . . . . . . . . . . . . . . . . . E-2

Table 1-1 Recommended Operating Modes . . . . . . . . . . . . . . . . . 1-5

61200239L1-20 Express 3010/3110 User Manual xix

List of Figures and Tables

xx Express 3010/3110 User Manual 61200239L1-20

Chapter 1

The Express 3x10 series™ modems are versatile ISDN modems that
convert a synchronous or asynchronous DTE port to a Basic Rate
ISDN circuit at speeds up to 128 kbps. The Express 3010 presents a
U-interface to the ISDN network. The Express 3110 presents an S/ T in­terface to the ISDN network.

Key features offered by both the Express 3010 and Express 3110 are
listed below.

Overview

EXPRESS 3X10 SERIES FEATURES

• Two ports for phone or analog service

• Synchronous DTE rates to 128 kbps

• Asynchronous data rates up to 230.4 kbps

• Custom calling features and Caller ID support

• Automatic SPID and Switch Detection using ADTRAN Expert

ISDN (covered under patent number 5,715,241), or Auto SPID

download where available for the Express 3010

•LZS

• Remote configuration

•Windows

• Multilink PPP, Bonding Mode 1

®

technology from hi/fn™ for compression up to 230.4 kbps

®

Plug and Play compatibility

61200239L1-20 Express 3010/3110 User Manual 1-1

Chapter 1. Overview

REQUIREMENTS FOR COMPUTER CONNECTION

For a PC

• Personal computer 386 or higher

• Windows 95/98 or Windows NT 3.51 or higher

For a Macintosh

• Power Mac or 68020 Processor

• Macintosh high-speed modem cable

General Requirements (PC and Macintosh)

• 16550 UART high speed serial port (16650 UAR T required for
data speed of 230.4 kbps)

• EIA-232 serial cable with a DB25 connector for the Express and
the other end matching the COM port on the computer (do not
use a null modem cable)

• One Basic Rate ISDN line (two ISDN phone numbers, sometimes
referred to as local directory numbers)

Single ISDN phone number and point-to-point lines are not
recommended for use with the Express.

Basic Rate ISDN Line

When ordering your ISDN line from the telephone company, request

EZ-ISDN 1

(Capability Package U) to ensure that it is set up properly.
EZ-ISDN 1 is recommended by the industry for most home office/
small business applications. If EZ-ISDN is not available from your ser­vice provider, order
ordering ISDN, see the ADTRAN document

User Guide

part number 60000.015-8, or contact the telephone compa-

ny for alternative line configurations. The

Guide

is available on the ADTRAN home page at

ran.com

1-2 Express 3010/3110 User Manual 61200239L1-20

or by calling ADTRAN.

Generic Da ta S

. For more information regarding

Ordering ISDN Service

Ordering ISDN S e rvice User

http://www.adt-

Chapter 1. Overview

What ADTRAN Provides

The ADTRAN Express is packaged with the following contents (see
Figure 1-1).

• Express unit

• AC power supply

• RJ-45 to RJ-11 telephone cable

CD-ROM

Figure 1-1. Express Package Contents

61200239L1-20 Express 3010/3110 User Manual 1-3

Chapter 1. Overview

DIALING

Dialing from the Express is accomplished in the following ways:

• Using a VT 100 terminal connected to the rear panel EIA-232

port. (See

Express
Dialing

• Over the DTE interface using the AT command set. (See

Commands and S-Registers

• V.25 bis in-band (used in applications such as LAN/WAN

bridging). (See
on page 3-23.)

• When DTR is raised. Routers can be configured when band width

on their dedicated line is exceeded. In high-traffic times, this
allows the Express to dial out over the ISDN for an e xtra 128 kbps
of bandwidth-on-demand.

VT 100 Terminal Emulation

on page 3-1, and
on page 3-23.)

Configuring the Express for V.25 bis In-band Dialing

Configuring the Express for V.25 bis In-band

on page A-1.)

on page 2-7,

Configuring the

AT

RECOMMENDED OPERATING PROTOCOLS

The Express supports a wide range of operating modes. Many combi­nations of circuit type, protocol, and data rate may be selected. The
combinations shown in Table 1-1 on page 1-5 are recommended.

Table 1-1 shows that a given data rate may be achieved by more than
one protocol/rate adaption selection. The table is organized so that
selections with the least transport delay are closer to the top of the ta­ble for any given circuit type. Therefore, choose a protocol and rate
closer to the top of the protocol rate list for a given circuit type.

1-4 Express 3010/3110 User Manual 61200239L1-20

Chapter 1. Overview

Table 1-1.

Call Type Protocol Sync/

DIAL-64K BONDING Sync 56000 64000

DIAL-56K BONDING Sync 56000

DIAL-64K*2 BONDING Sync 128000

DIAL-56K*2 BONDING Sync 112000

LEASED 64K Clear Chan Sync 48000 56000 64000
LEASED

128K

Clear Chan Sync 48000 56000 64000
PPP Sync 2400 4800 9600 19200 38400 56000 64000
V.110 Sync 2400 4800 9600 19200 38400
V.120 Sync 9600 19200 38400 48000
PPP async-

sync
BONDING Async 2400 4800 9600 19200 38400 57600
V.110 Async 1200 2400 4800 9600 19200 38400
V.120 Async 1200 2400 4800 9600 19200 38400 57600 115200f230400

Clear Chan Sync 48000 56000
PPP Sync 2400 4800 9600 19200 38400 56000
V.110 Sync 2400 4800 9600 19200
V.120 Sync 9600 19200 38400 48000
PPP async-

sync
BONDING Async 2400 4800 9600 19200 38400 57600
V.110 Async 1200 2400 4800 9600 19200
V.120 Async 1200 2400 4800 9600 19200 38400 57600 115200f230400

MPPP Sync 128000
MPPP Async 115200
BONDING Async 115200

MPPP Sync 112000
MPPP Async 115200
BONDING Async 115200

Clear Chan Sync 128000

Rates Supported (bps)

Async

Async 1200 2400 4800 9600 19200 38400 57600 115200f230400

Async 1200 2400 4800 9600 19200 38400 57600 115200f230400

Recommended Operating Modes

f

f

f

f

1.All asynchronous rates support flow control

2.All dial-up modes support front panel, DTR, AT command, and
V.25 bis dialing methods.

3.Rates marked with f require flow control.

4.Given a choice between two protocols, pick the protocol closer to the
top of the list for the circuit type.

61200239L1-20 Express 3010/3110 User Manual 1-5

Chapter 1. Overview

1-6 Express 3010/3110 User Manual 61200239L1-20

Chapter 2

Installation

INSTALLING THE EXPRESS 3010/3110

This section describes how to connect the Express 3010/31 10 to a com­puter. Figure 2-1 depicts the final hardware configuration (see also

Windows Installation Instructions
Instructions

on page 2-4).

on page 2-3 and

Macintosh Installation

Figure 2-1. Standard ISDN Internet/Remote Access Application

61200239L1-20 Express 3010/3110 User Manual 2-1

Chapter 2. Installation

Verify Switch Settings

Dip switches 1 and 2 located on the rear panel of the Express 3010/
3110 allow you to physically configure certain settings. Figure 2-2
shows the location of the dip switches on the rear panel of the unit.

The factory default position for all switches is down (On) during ini­tial installation.

SW 1:

Off (Up) = 230.4 kbps

On (Down) = Autobaud (speeds up to 115.2 kbps)

If switch 1 is set to the Off position, the unit is set to operate at a DTE
rate of 230.4 kbps. A special COM port using a 16650 UART is re­quired while in this mode. If switch 1 is set to the On position, the unit
will automatically adapt to the DTE rate (up to 115.2 kbps).

SW 2:

Off (Up) = Factory Default

On (Down) = Normal (previous settings saved)

If switch 2 is set to the Off posit ion (up), the unit continue s to use the fac­tory default setti ngs until swi tch 2 is set to the On position (d own). Also,
area code, phone numbers, SPIDS, and stored numbers are cleared.

If both switches are up, the unit is offline in Command Mode.

12VDC

EIA232

PWR

OFF

12

21

ON

ISDN

OFF

12

ON

Figure 2-2. Dip Switches on Rear Panel

2-2 Express 3010/3110 User Manual 61200239L1-20

Chapter 2. Installation

WINDOWS INSTALLATION INSTRUCTIONS
Hardware Installation

1. With the computer’s power off, connect the
the Express to an available COM port on the computer.

2. Plug the Express’s AC power cord into the port labeled
Plug the other end into a 120 V electrical outlet. The Express is
now powered on.

3. Plug the RJ-45 connector (large end) of the RJ-45 to RJ-11 tele­phone cable into the jack labeled

4. Plug the RJ-11 connector (small end) of the RJ-45 to RJ-11 tele­phone cable into the ISDN telephone wall jack.

5. Power on the computer.

Windows 95/98 Users

1. Windows 95/98 automatically detects and installs the necessary
driver for the Express. Follow the on screen instructions.

Windows NT 4.0 Users

1. Double click on the

Panel

icon.

2. Double click on the

3. If there is no other modem installed on the compute r, the

New Modem

installed on the computer, click the

Install New Modem

4. Click the
ically detect the Express.

5. To complete the installation, follow the on screen instructions.

Next

My Computer

Modems

window appears. If another modem is already

window.

button and Windows NT will attempt to automat-

ISDN

icon, then on the

icon.

Add

EIA232

on the rear of the Express.

button to display the

serial port on

PWR

.

Control

Install

61200239L1-20 Express 3010/3110 User Manual 2-3

Chapter 2. Installation

Windows NT 3.51 Users

1. Locate the

c:\winnt35\system32\ras

documentation for instructions on installing the Remote Access
Service.

2. To recover your files in case of a user mistake, create a backup of
the modem.inf file.

3. Using Notepad, open the

4. Copy the contents of the
board.

5. Open the modem.inf file.

6. Paste the contents of the clipboard (

modem.inf

7. Save the new altered

8. Restart the system.

modem.inf

file.

file. This file is normally located in the

directory. See the Windows NT

adtran.inf

adtran.inf

modem.inf

file (on the Express CD).

file into the Windows clip-

adtran.inf

and close the file.

) to the end of the

MACINTOSH INSTALLATION INSTRUCTIONS
Hardware Installation

1. With the Macintosh’s power off, connect the
on the Express to an available communications port on the
Macintosh.

Be sure to use a Macintosh high-speed modem cable. Macintosh
high-speed modem cables are available at any electronics store that
carries Macintosh equipment.

2. Plug the Express’s AC power cord into the port labeled
Plug the other end into a 120 V electrical outlet. The Express is
now powered on.

3. Plug the RJ-45 connector (large end) of the RJ-45-to-RJ-11 tele­phone cable into the jack labeled

4. Plug the RJ-11 connector (small end) of the RJ-45 to the RJ-11 tele­phone cable into the ISDN telephone wall jack.

5. Power on the Macintosh.

2-4 Express 3010/3110 User Manual 61200239L1-20

ISDN

EIA232

on the rear of the Express.

serial port

PWR

.