ADTRAN 1200153L1, XRT, 336048VUR-2, XR, 3360.9VU01 User Manual

...

Table of Contents

Express XR/XRT

128 kbps ISDN Modem

Quick Start Guide

1200153L1 Express XR, Data Only 1200153L2 Express XRT, Two Phone Ports

3360.9VU01 Express XR Power Supply, 9.0 V DC Output 336048VUR-2 Express XRT Power Supply, 48 V DC Output

61200.153L1-13E September 1996

Table of Contents

Trademarks

Express XR, Express XRT, and Express Configuration Wizard are trademarks of ADTRAN, Inc. Hayes is a registered trademark of Hayes Microcomputer Products, Inc. HyperACCESS is a registered trademark of Hilgraeve Inc. MicroPhone Pro is a trademark of Software Ventures Corporation. PROCOMM PLUS is a registered trademark of Datastorm Technologies, Inc. ReachOut is a registered trademark of Stac Electronics. Windows is a registered trademark and Windows NT is a trademark of Microsoft Corporation. pcANYWHERE is a trademark of Symantec Corporation.

The Express XR and Express XRT incorporate Synchronous Data Compression based on either IBM or Stac Electronics proprietary intellectual property depending on the time of manufacture. The following trademarks and copyrights are applicable:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by Carnegie Mellon University. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. This software is provided "as is" and without any express or implied warranties, including, without limitation, the implied warranties of merchantability and fitness for a particular

901 Explorer Boulevard

P.O. Box 070020

Huntsville, AL 35807

Phone: (800) 8-ADTRAN

Printed in USA.

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FCC regulations require that the following information be provided to the customer in this manual.

1. If your telephone equipment (Express XR/XRT) causes harm to the telephone network, the Telephone Company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn’t practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC.

2. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service.

3. If you experience trouble with this equipment (Express XR/XRT), please contact ADTRAN (see inside back cover) for repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected, or until you are sure the equipment is not malfunctioning.

4. This unit contains no user-serviceable parts.

FEDERAL COMMUNICATIONS COMMISSION

RADIO FREQUENCY INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or TV reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by ADTRAN will void the user’s authority to operate this equipment.

CANADIAN EMISSIONS REQUIREMENTS

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of the Department of Communications.

Cet appareil nuerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Class B prescrites dans la norme sur le materiel brouilleur: "Appareils Numeriques," NMB-003 edictee par le ministre des Communications.

CANADIAN EQUIPMENT LIMITATIONS

Notice: The Canadian Industry and Science Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or an electrician, as appropriate.

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all devices does not exceed

100.

WARRANTY: ADTRAN warrants that items manufactured by ADTRAN and supplied under Buyer’s order shall be free from defects in materials and workmanship and will conform to applicable specifications and drawings. ADTRAN’s liability herein, whether based upon breach of warranty or contract or negligence in manufacture, shall be limited to replacement or repair at ADTRAN’s election of all such defective or nonconforming items, provided that this warranty shall apply only where Buyer has given ADTRAN written notice of such defects or nonconformity within five (5) years* after delivery by ADTRAN of such items to Buyer. ADTRAN shall have the right prior to return to inspect at Buyer’s plant any items claimed to be defective or nonconforming.

*Note: The following items carry warranty period as shown.

1. Items not of ADTRAN manufacture will carry the remaining

warranty and related terms and conditions of the original manufacturer.

2. Encapsulated U-Repeater and Encapsulated DDS Repeater - 2

years.

The foregoing constitutes the sole and exclusive remedy of the Buyer and exclusive liability of ADTRAN AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED OR STATUTORY AS TO MERCHANTABILITY, FITNESS FOR PURPOSE SOLD, DESCRIPTION, QUALITY, PRODUCTIVENESS OR ANY OTHER MATTER. Without limiting the foregoing, in no event shall ADTRAN be liable for the loss of use or profit or other collateral, special or consequential damages.

RETURNS: Return authorization must be obtained from ADTRAN prior to return of any items, including those for repair. Buyer’s right to repair or replacement are governed by this Warranty. Issuance of credit for returned items shall be made at ADTRAN’s discretion upon Buyer’s request. All returns for credit accepted by ADTRAN are subject to a restocking fee.

SHIPPING: The cost of shipping the equipment from Buyer’s facility back to ADTRAN shall be paid by the Buyer. The cost for return shipping of the equipment by surface carrier shall be paid by ADTRAN. ADTRAN will utilize other means of express shipment at the request of the Buyer. The cost of shipping shall be paid by the Buyer if express shipment is requested. Inwarranty equipment returned for repair that is found not defective will carry a nominal charge to cover handling cost.

OUT OF WARRANTY: The cost of out-of-warranty repairs including return shipment are subject to a charge as quoted by ADTRAN. The cost of the

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repair will be invoiced and the return of the item will be made using the most economical shipment means available. ADTRAN will use other means of express shipment at the request of the Buyer. In this case, the cost of shipping shall be paid by the Buyer.

ALTERATION TO EQUIPMENT PURCHASED: Modification or alteration to purchased equipment by Buyer, other than that specifically authorized by this Agreement or by ADTRAN, shall VOID AND NULLIFY, in its entirety, all warranty conditions as set forth in Warranty paragraph.

ENGINEERING CHANGES: ADTRAN reserves the right to make progress and design changes in standard product items ordered without prior approval or notification to Buyer and without incurring any obligations or liability to make the same changes in items previously manufactured.

DATA RIGHTS: Rights to any intellectual property residing in the products or any data furnished hereunder are not granted except by specific written permission by an authorized representative of ADTRAN. Buyer shall have no right to copy or reproduce in whole or part any data furnished hereunder without the prior written consent of ADTRAN.

PATENT AND COPYRIGHT INDEMNITY: ADTRAN warrants that the equipment and documentation furnished under this Agreement shall be free and clear of infringement of any patent or copyright covering the structure or composition of such articles or documentation. In the event of a claim, suit or action against Buyer alleging such infringement, ADTRAN shall save Buyer and its affiliates, agents or customers harmless from liability as finally determined by a court of competent jurisdiction, for such infringement, provided that Buyer gives ADTRAN notice promptly of such claim, suit or action, and shall have given ADTRAN full and exclusive control of the defense thereof, and that ADTRAN shall have sole right to settle or compromise such claim, suit or action.

In the event of a claim, suit or action against ADTRAN alleging infringement by the use of any such equipment or documentation, furnished under this Agreement, in combination with other articles or in carrying out any process covered by a patent owned or controlled by any other person, in which independent use of the equipment under this Agreement would not be an infringement. Buyer shall save ADTRAN harmless from Iiability, as finally determined by a court of competent jurisdiction, for such infringement, provided that ADTRAN shall have given Buyer full and exclusive control of the defense thereof, and that Buyer shall have the sole right to settle claim, suit or action.

Except as here in provided in this indemnity paragraph, neither Buyer nor ADTRAN makes any warranty to the other with respect to any claim, suit or action of any third party by way of infringement and neither party shall be responsible to the other for any loss, cost or damages consequential or otherwise, that may be suffered by the other as a result of any such claim, suit or action.

Telephone Company Contacts for ISDN Service

Ameritech ISDN Repair 1-800-TEAMDATA Bell Atlantic 1-800-204-7332 Bell South 1-800-247-2020 Cincinnati Bell 1-513-566-1611 NYNEX 1-800-NYT-FAST (

New York Area)

1-800-650-ISDN (New England Area) Pac Bell 811-8081* Rochester Tel 1-716-777-1811 Southwestern Bell 1-214-841-7799 (Dallas area)

1-800-286-8313 (Houston area)

1-800-344-6357 (Austin area)

1-314-571-2200 (St. Louis area) US West 1-800-223-7508 *all Pac Bell customers may call this number with no need for area code

Table of Contents

Chapter 1. Introduction

Express XR/XRT Overview ................................................................................... 1

Getting Started ......................................................................................................... 1

Minimum Requirements......................................................................................... 2

What You Provide ............................................................................................ 2

Basic Rate ISDN Line ................................................................................ 2

What ADTRAN Provides................................................................................ 3

Chapter 2. Installation

Installing the ADTRAN Express XR/XRT ........................................................... 5

Verify Switch Settings...................................................................................... 5

Connecting the Express XR/XRT................................................................... 6

Express XR/XRT Software Installation......................................................... 7

Microsoft Windows 95 and Windows NT 4.0 ....................................... 8

Windows 95 Plug and Play............................................................... 8

Win 95/NT4.0 Control Panel Modem Installation ........................ 8

Express Configuration Wizard Installation........................................... 9

Microsoft Windows 95 and Windows NT 4.0 ................................ 9

Microsoft Windows 3.1 and Windows NT 3.51 .................................. 10

Windows NT 3.51 INF File Installation ........................................ 11

Express Configuration Wizard Installation......................................... 11

Microsoft Windows 3.1 and Windows NT 3.51 ........................... 11

Basic Telephon Service .................................................................................. 12

Supplementary Voice Services ..................................................................... 12

Call Waiting ............................................................................................. 12

Conference Calling.................................................................................. 13

Automatic Redial..................................................................................... 13

Phone Number Allocation ............................................................................ 13

Single Phone Number Operation................................................................. 13

Using the Express Configuration Wizard................................................... 14

Auto-Detect SPIDs/Switch Type ................................................................. 17

Using the Express Configuration Wizard Help ......................................... 17

Express Configuration Wizard Tray Tool................................................... 18

Express Configuration Tray Tool Menu ..................................................... 21

Installing Windows 95 Dial-Up Networking ............................................. 22

Macintosh Configuration ..................................................................................... 23

VT 100 Terminal Emulation ................................................................................. 23

VT 100 Configuration..................................................................................... 24

VT 100 Terminal Status Buffer...................................................................... 24

61200.153L1-13 Express XR/XRT Quick Start Guide i

Table of Contents

Chapter 3. Installing an Analog Modem

External Analog Modem Application ................................................................. 27

Connecting an External Analog Modem..................................................... 28

Installing a New External Analog Modem ................................................. 29

Configuring an External Analog Modem ................................................... 30

Required External Analog Modem Settings........................................ 30

Controlling an External Analog Modem .................................................... 31

Express Configuration Wizard Modem Enable.................................. 31

Express Configuration Wizard Modem Disable................................. 33

Terminal Emulation Modem Enable .................................................... 34

Terminal Emulation Modem Disable ................................................... 36

Internal Modem Application ............................................................................... 37

Connecting an Internal Analog Modem ..................................................... 38

Chapter 4. Application Configuration

Factory Default Configuration............................................................................. 39

Profile Configurations........................................................................................... 40

Express Configuration Wizard ............................................................................ 41

Sarting the Express Configuration Wizard Software ................................ 41

Internet and Remote Access.......................................................................... 41

Creating a Custom Profile...................................................................... 42

Defining a User Button ........................................................................... 42

BBS Applications ............................................................................................ 44

Defining a Custom HyperACCESS Session ........................................ 44

Chapter 4. Troubleshooting Guidelines

Troubleshooting Guidelines ................................................................................. 47

Power/Line LED is Off.................................................................................. 47

Power/Line LED Flashes and B1 and B2 LEDs are Off............................ 47

Power/Line LED, B1, and B2 LEDs Flash Green....................................... 48

Dial-Up Connection Problems...................................................................... 48

Auto-detect Switch/SPIDs Remains at Link Down .................................. 48

Express XR/XRT Not Detected .................................................................... 48

External Analog Modem Not Detected....................................................... 50

Dial-Up Networking Difficulty .................................................................... 50

Appendix A. AT Commands and S-Registers

AT Commands ....................................................................................................... 51

S-Register List......................................................................................................... 57

Appendix B. LEDs

LEDs ........................................................................................................................ 63

Appendix C. Status Messages 65

Express XR/XRT Quick Start Guide 61200.153L1-13

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Appendix D. Loop Status Messages 75

Appendix E. Connector Pinouts 77

List of Tables

Table B-A Express XR/XRT LEDs.................................................................... 63

Table E-A RS-232 Interface ................................................................................ 77

Table E-B Modem Interface .............................................................................. 78

Table E-C RJ-11 POTS Port Interfaces.............................................................. 79

Table E-D RJ-45 ISDN Line Interface ............................................................... 79

List of Figures

Figure 1-1 Express XR/XRT Contents ............................................................... 3

Figure 2-1 Dip Switches on Rear Panel .............................................................. 6

Figure 2-2 Standard ISDN Internet/Remote Access Application.................. 7

Figure 2-3 Installation Options ......................................................................... 10

Figure 2-4 ADTRAN Express Configuration Screen ..................................... 14

Figure 2-5 Unable to Auto-Detect ...................................................................... 15

Figure 2-6 Express Configuration Wizard Connection Tab .......................... 16

Figure 2-7 Express Configuration Wizard Tray Tool ..................................... 18

Figure 2-8 Preferences Tab ................................................................................. 19

Figure 2-9 Express XRT Disabled, External Analog Modem Enabled ........ 20

Figure 2-10 Express XR/XRT Enabled, External Analog Modem Disabled. 20

Figure 2-11 Unknown State ................................................................................. 20

Figure 2-12 Express Configuration Tray Tool Menu........................................ 21

Figure 2-13 VT 100 Terminal Configuration Menu.......................................... 24

Figure 2-14 VT 100 Terminal Status Buffer Menu ............................................ 25

Figure 3-1 External Analog Modem Application ........................................... 28

Figure 3-2 Express Configuration Wizard: Connect an External Modem . 32

Figure 3-3 No Modem Attached Error Message............................................. 32

Figure 3-4 HyperACCESS: Verifying External Modem Connection .......... 34

Figure 3-5 HyperACCESS: Enabling an External Analog Modem ............. 35

Figure 3-6 HyperACCESS: Disabling an External Analog Modem............ 36

Figure 3-7 Internal Analog Modem Application............................................ 37

Figure B-1 Front Panel LEDs ............................................................................. 63

Figure E-1 RS-232 Interface ................................................................................ 77

Figure E-2 Modem Interface .............................................................................. 78

Figure E-3 Ground Pinouts ................................................................................ 79

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EXPRESS XR/XRT OVERVIEW

The Express XR/XRT provides high speed network access for Internet and remote office connectivity using ISDN. The unit includes ISDN terminal adapter and network termination (NT1) functionality, eliminating the need for an external NT1 device.

The Express XR™ and the Express XRT™ provide the following features:

Chapter 1. Introduction

Chapter 1

Introduction

• Data rates up to 230.4 kbps - over eight times faster than analog modems

• Simple setup with the Express Configuration Wizard™

• Automatic SPID and Switch Detection (patent pending)

• Stac® LZS™ compression up to 230.4 kbps

• Remote configuration

• HyperACCESS® data communications software

• Windows® Plug and Play compatibility

The Express XRT provides the following additional features:

• Connections for two analog devices

• External analog modem support - no additional COM port required (patent pending)

• Custom calling features and Caller ID support

GETTING STARTED

This Quick Start guide describes how to install, operate, and troubleshoot the Express XR and Express XRT ISDN modems, referred to throughout this guide as Express XR/XRT.

61200.0153L1-13 Express XR/XRT Quick Start Guide 1

Chapter 1. Introduction

Before getting started, review the section Minimum Requirements in this chapter to ensure your computer is compatible. In addition, examine the contents of the box to ensure everything has been received undamaged and gather the required setup information provided by your telephone company.

MINIMUM REQUIREMENTS

What You Provide

In order to operate the Express XR/XRT the following is required:

• A computer (386 or higher PC, or Macintosh)

• Windows 3.1 or higher for PC

• 16550 UART high speed serial port (16650 UART required for data speed of 230.4 kbps)

• RS-232 serial cable with a DB-25 connector for the Express XR/ XRT and the other end matching the COM port on the computer (Do not use a null modem cable)

• One Basic Rate ISDN line (Two ISDN phone numbers, sometimes referred to as local directory numbers)

Single ISDN phone number and point-to-point lines are not recommended for use with the XRT.

Basic Rate ISDN Line

When ordering your ISDN line from the telephone company, request EZ-ISDN 1 (Capability Package U) to ensure it is set up properly. EZ-ISDN 1 is recommended by the industry for most home office/small business applications. If EZ-ISDN is not available from your service provider order Generic Data M. For more information regarding ordering ISDN, see the ADTRAN document Ordering ISDN Service User Guide part number

60000.015-8, or contact the telephone company for alternative

line configurations. The Ordering ISDN Service User Guide is available on the ADTRAN home page at http://www.adtran.com (under the Information Desk) or by calling ADTRAN.

Express XR/XRT Quick Start Guide 61200.0153L1-13

Chapter 1. Introduction

What ADTRAN Provides

The ADTRAN Express XR/XRT is packaged with the following contents (see Figure 1-1):

• Express XR or Express XRT

• ADTRAN Express XR/XRT Quick Start Guide

• ADTRAN Express Configuration Wizard software (2 disks)

• HyperACCESS® communications software (1 disk)

• AC power supply

• RJ-45 to RJ-11 telephone cable

RJ-45 to

RJ-11

telephone cable

RJ-45

EXPRESS XRT

RD B1 B2 PWR

LINE

TEST

Express XR or XRT

RJ-11

Quick Start Guide

AC power supply

Diskettes

Figure 1-1

Express XR/XRT Contents

61200.0153L1-13 Express XR/XRT Quick Start Guide 3

Chapter 1. Introduction

Express XR/XRT Quick Start Guide 61200.0153L1-13

Chapter 2. Installation

INSTALLING THE ADTRAN EXPRESS XR/XRT

This section describes how to connect the Express XR/XRT to a PC and how to install the Express Configuration Wizard software.

Verify Switch Settings

Dip switches 1 and 2 located on the rear panel of the Express XR/XRT allow certain settings to be physically configured. Figure 2-1 shows the location of the dip switches on the rear panel of the unit.

Chapter 2

Installation

The factory default position for all switches is down (On) during initial installation.

SW 1: Off (Up) = 230.4 kbps

On (Down) = Autobaud (speeds up to 115.2 kbps)

If switch 1 is set to the Off position, the unit is set to operate at a DTE speed of 230.4 kbps. A special serial COM port using a 16650 UART is required while in this mode. If switch 1 is set to the On position, the unit will automatically adapt to the DTE rate (up to 115.2 kbps).

In order to configure the Express XR/XRT to operate at 230.4 kbps with Windows 95 or Windows NT 4.0 Dial-Up Networking, a new modem must be added from the Modems icon in the Control Panel. Enter the name for this new connection and select ADTRAN Express XR or XRT 230.4 Kbps & 16650 UAR T. See the section Installing Windows 95 Dial-Up Networking.

61200.153L1-13 Express XR/XRT Quick Start Guide 5

Chapter 2. Installation

SW 2: Off (Up) = Factory Default

On (Down) = Normal (previous settings saved)

If Switch 2 is set to the Off position, the unit continues to use the factory default settings until Switch 2 is set to the On position. Also, area code, phone numbers, SPIDS, and stored numbers are cleared.

Express XRT Only:

SW 3: Off (Up) = Phone Volume Loud

On (Down) = Phone Volume Normal

SW 4: Reserved for future use.

OFF

RS232POWER

1234

ISDN

OFF

1234

Figure 2-1

Dip Switches on Rear Panel

Connecting the Express XR/XRT

1. Turn the computer off.

2. Using an RS-232 cable, (see the section Minimum Require-

ments) connect the end with the DB-25 connector to the port labeled RS232 on the Express XR/XRT rear panel.

3. Connect the other end of the RS-232 cable to an available

serial COM port on the PC.

4. Plug the small round end of the AC power cord into the jack

labeled POWER on the Express XR/XRT rear panel.

5. Place the AC power cord plug into a 120 VAC electrical

outlet. The Express XR/XRT is now powered on.

6. Plug the RJ-45 connector (large end) of the RJ-45 to RJ-11

telephone cable into the jack labeled ISDN on the rear of the Express XR/XRT.

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Chapter 2. Installation

7. Plug the RJ-11 connector (small end) of the RJ-45 to RJ-11 telephone cable into the ISDN telephone wall jack. At this time the Express XR/XRT is powered on and the PWR LED should either be flashing or on solid. See the section LEDs for more information.

8. Power on the computer.

9. Go to the Express XR/XRT Software Installation procedure.

COM Port

Rear View of PC

AC Outlet

RS-232 Cable

Telephone Cable

OFF

1234

MODEMRS232POWER

ISDNU

Express XRT

AnalogTelephone

FAX Machine

Standard ISDN Internet/Remote Access Application

Express XR/XRT Software Installation

The installation procedure varies according to the PC operating system. If the PC is not already on, power on the PC, start Microsoft Windows and use the following installation procedure that applies to your operating system.

RJ-45 to RJ-11

ISDN Telephone

Wall Jack

Figure 2-2

61200.153L1-13 Express XR/XRT Quick Start Guide 7

Chapter 2. Installation

Microsoft Windows 95 and Windows NT 4.0

Windows 95 Plug and Play

1. During the Windows 95 boot process, if the New Hardware Found screen appears indicating Unknown Device, select Driver from disk provided by hardware manufacturer. If

the Windows 95 New Hardware Found screen does not appear, skip the rest of this section and go to the Win 95/NT

4.0 Control Panel Modem Installation section.

2. Insert the disk labeled Windows 95 and Windows NT into the 3.5" floppy disk drive.

3. Click OK. The Install From Disk screen should appear.

4. Click OK or use Browse to locate the correct disk drive.

5. Select ADTRAN Express XR or XRT from the Drivers list.

6. Click OK. Windows installs the INF file and a modem labeled ADTRAN XR or XRT on the COM port to which the unit is connected.

7. Check for the device. From Start, choose Settings, then Control Panel, then double click Modems.

8. The ADTRAN Express XR or XRT should be listed under the General tab in the Modems Properties dialog box.

If the computer does not have a 16650 UART (or you are not sure it has a 16650 UART), select the ADTRAN Express XR or XRT, click on Properties ,and change the Maximum speed from 230400 to 115200.

9. Click OK.

10. Click Close.

11. Go to the Express Configuration Wizard Installation section.

Win 95/NT 4.0 Control Panel Modem Installation

For Windows NT 4.0, you must be a member of the administrator group to install a new modem.

1. From the Start button, choose Settings, then choose Control Panel, then double click Modems.

2. If a modem has not been installed on the computer previously, the modem installation process begins immediately. From this menu, choose Add to begin installation of the Express XR/XRT.

3. In the Install New Modem dialog box, check Don't detect my modem; I will select it from a list.

8 Express XR/XRT Quick Start Guide 61200.153L1-13

Chapter 2. Installation

4. Click NEXT.

5. Click the Have Disk button.

6. Insert the disk labeled Windows 95 and Windows NT into the 3.5" floppy disk drive.

7. Click OK.

8. Select ADTRAN Express XR or XRT from the Drivers list.

9. Click NEXT.

10. Choose the COM port to which the Express XR/XRT is attached from the list of available COM ports.

11. Click NEXT. The modem.INF file is now installed.

12. Continue the installation by providing country, area code, and outside line access information as prompted.

13. Click NEXT.

14. Click Finish to complete the modem installation process.

15. Select Close.

16. Go to the Express Configuration Wizard Installation section.

Express Configuration Wizard Installation

The Express Configuration Wizard is a graphical user interface which allows you to configure and test the Express XR/XRT with ease. Follow the installation procedure that applies to the operating system.

Microsoft Windows 95 and Windows NT 4.0

1. From the Start button, choose Settings, then Control Panel, then double click Add/Remove Programs.

2. From the Install/Uninstall tab select the Install button.

3. Insert the disk labeled Windows 95 and Windows NT.

4. Click NEXT.

5. If the disk is found click Finish, otherwise use Browse to first locate the disk. The Express Configuration Wizard begins installation.

6. Follow the step-by-step screen instructions throughout the installation process. Three options are available for installation during the Express Configuration Wizard installation: Express Configuration Program, INF Files, and HyperACCESS Communications Software. Figure 2-3 illustrates the three options.

61200.153L1-13 Express XR/XRT Quick Start Guide 9

Chapter 2. Installation

Figure 2-3

Installation Options

By default, the Express Configuration Wizard and INF files are installed. Click on the box labeled HyperAccess Communica- tions Software if you wish to use HyperACCESS as your communications software. Otherwise, leave the box unchecked.

Once installation is complete, an ADTRAN group is created and placed in the Programs menu on the Start button. The software can be started by choosing the Express Configuration Wizard icon or it can also be started by double clicking on the ADTRAN Express Configuration icon located on the control panel.

Get On With It!

Go to the section Using the Express Configuration Wizard.

Microsoft Windows 3.1 and Windows NT 3.51

If running Windows 3.1, or version 1.2 or later of the Express Configuration Wizard, skip the Windows NT 3.51 INF File Installa- tion section and go to Express Configuration Wizard Installation section.

10 Express XR/XRT Quick Start Guide 61200.153L1-13

Chapter 2. Installation

If running Windows NT 3.51, install remote access service before following the INF file installation procedure.

Windows NT 3.51 INF File Installation

To install an ADTRAN Express XR/XRT use the following procedure:

1. Locate the modem.inf file. This file is normally located in the c:\winnt35\system32\ras directory. See the Windows NT documentation for instructions on installing the Remote Access Service.

2. In order to recover in case of a user mistake, create a backup of the modem.inf file.

3. Using Notepad or another text editor, open the adtran.inf file on the Express Configuration Wizard disk labeled Windows 95 and W indows NT.

4. Copy the contents of the adtran.inf file to the Windows clipboard.

5. Open the modem.inf file.

6. Paste the contents of the clipboard (adtran.inf) to the end of the modem.inf file.

7. Save the altered modem.inf file.

8. Close the modem.inf file.

9. Restart the system.

10. Go to the section Express Configuration Wizard Installation.

The Express XR/XRT can now be configured for use with the Remote Access Service.

Express Configuration Wizard Installation

Microsoft Windows 3.1 and Windows NT 3.51

1. For Windows 3.1 operating systems, insert the ADTRAN Express Configuration Wizard disk labeled Windows 3.1 into your 3.5" disk drive. For Windows NT 3.51, insert the disk labeled Windows 95, Windows NT into your 3.5" disk drive.

2. In Windows Program Manager, select the Run... option under the File menu.

61200.153L1-13 Express XR/XRT Quick Start Guide 11

Chapter 2. Installation

3. In the command line, type a:\setup (where a is the disk

drive where the ADTRAN Express Configuration Wizard disk was inserted).

4. Follow the screen prompts and insert disk(s) as requested.

Once installation is complete, an ADTRAN program group is created and placed in the Program Manager. The Express Configuration Wizard software can be started by double clicking on the Express Configuration icon in the ADTRAN program group. The ADTRAN Express Configuration Wizard software can also be started by double clicking on the Express Configura- tion icon on the Control Panel.

Get On With It!

Go to the section Using the Express Configuration Wizard.

Basic Telephone Service

In addition to the computer connection, two analog devices such as a telephone, FAX, modem, answering machine, or caller ID box can be connected using the two POTS interfaces on the rear panel (RJ-11 jacks labeled 1 and 2 with a diagram of a telephone above the jack).

Supplementary Voice Services

Supplementary services such as call forwarding, caller ID, call return, call holding, three- or six-way conference, call transfer, and call waiting are fully supported by the Express XR/XRT on a touch-tone telephone. These services are available only if included in the ISDN line configuration and are implemented using the standard commands provided by the telephone company.

Call Waiting

Call Waiting permits one voice call to be placed on hold while answering another voice call. Use the flash-hook to place the active call on hold and answer an incoming call. Hanging up terminates both calls. The call waiting tone can be disabled and enabled using a touch-tone phone as follows:

Disable call waiting: Press ** 0 Enable call waiting: Press ** 1

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Chapter 2. Installation

Conference Calling

Conference Calling (also known as three-way calling) permits a conversation between three parties, each at different locations.

During a voice call, the call waiting tone signals a second incoming call. Flash-hook to place the first call on hold and answer the incoming call. Flash-hook again to retrieve the first caller. A third flash-hook conferences all three parties.

Automatic Redial

Automatic redial dials the last number dialed. This can be accomplished using a touch-tone phone as follows:

Redial last number: Press ** 5

When connecting to a National ISDN 1 switch, call conferencing and call transferring are assigned a unique feature identifier number. This number may not be the same in all areas. S-registers 90 and 91 contain the feature identifier numbers for conference and transfer. If these features do not work, contact your ISDN provider.

Phone Number Allocation

The Express XRT allocates ISDN phone number 1 to POTS port

1. Connect the primary telephone to POTS port 1 as shown in Figure 2-2.

ISDN phone number 2 is shared by the RS-232 port and POTS port 2, therefore only one can be used at a time.

ISDN data calls and external modem applications must be placed to ISDN phone number 2.

Single Phone Number Operation

For AT&T 5ESS point-to-point lines and other lines with a single phone number, incoming voice calls are routed to POTS port 2 to allow for use of either a modem or a telephone. Service on POTS port 1 is not available.

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Chapter 2. Installation

Using the Express Configuration Wizard

1. From the Start button, choose Programs, then ADTRAN, then double click Express Configuration. After autodetection, the screen shown in Figure 2-4 is displayed; skip to Step 5. If the Express XR/XRT cannot be auto-detected the error message shown in Figure 2-5 is displayed.

Figure 2-4

ADTRAN Express Configuration Screen

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Chapter 2. Installation

Figure 2-5

Unable to Auto-Detect

2. If the error message shown in Figure 2-5 is displayed, click Cancel. The screen shown in Figure 2-4 is displayed.

3. Select the Connection tab. The screen shown in Figure 2-6 is displayed.

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Chapter 2. Installation

Figure 2-6

Express Configuration Wizard Connection Tab

4. Check the power and the cable connections then select the Auto-Detect button. If the error message shown in Figure 2-5 is displayed again, see the chapter Troubleshooting.

5. Choose Wizard under the Configuration tab.

6. Read the screen instructions and click NEXT.

7. Verify the unit information and the COM port to which it is connected are shown correctly; choose NEXT.

8. Enter the area code and ISDN phone numbers provided by the ISDN service provider. Since the ADTRAN Express XR/ XRT supports an Automatic SPID and Switch Detection algorithm, this is all the information required.

9. Click NEXT.

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10. Click NEXT to use Automatic SPID and Switch Detection or enter the Switch Type and service profile IDs (SPIDs) provided by the telephone company.

11. Check the Auto-detect SPIDs/Switch Types option.

12. Click NEXT.

13. Choose the factory profile closest to your particular application. The Preview button can be used to view these settings.

14. Click NEXT.

15. To change the profile name for future reference select the Change Profile name option and enter a new name. Otherwise, the default name shown on the screen is used. Ensure the telephone cable between the Express XR/XRT ISDN connector and the walljack is connected before proceeding.

16. Click Finish. The Auto-Detecting Service Profile IDs screen is displayed while the Automatic SPID and Switch algorithm executes.

After installation is complete the Express XR/XRT is ready for use. If any error screens are encountered or the unit remains at

Link Down for longer than 15 minutes, see the chapter Trouble- shooting.

Auto-Detect SPIDs/Switch Type

Chapter 2. Installation

Auto-detection of SPIDs and Switch Type greatly reduces the likelihood of time-consuming problems occurring during installation of the Express XR/XRT. It evaluates common SPID formats based on the area code and phone numbers and reports success after placing a test call.

After installation is complete, the Express XR/XRT resets the ISDN line for a clean start. Therefore, the PWR/LINE LED may not be on solid (indicating link up) for a few more seconds.

In the few cases where the procedure does not succeed, the nonstandard SPIDs may be entered at Step 10 of the preceding procedure (Using the Express Configuration Wizard).

Using the Express Configuration Wizard Help

On-line help is available by clicking the Help button displayed in the Configuration screen. On-line help provides detailed information regarding such features as creating a custom profile, defining a user button, remote configuration, and testing.

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