Adtec MAS & iptvManage User Manual

TM
MAS & iptvManage
Middleware Application Server & Admin Application
Operations Manual
TM
- Introduction
gering Insertions
- Installation
- Duet CCMS Mode
- Configuring Server
- Adding Channels, VOD & Packages
- Managing Decoders & Customers
- Using edjeGuide
TM
& edjePlayer
TM
purely digital
cr e a t e . m o v e . p l a y. s ave.
© 2006-2007 Adtec Digital All rights reserved.
This document may not, in whole or in part, be copied, photocopied, reproduced and translated, or reduced to any electronic medium or machine-readable form without prior consent in writing from Adtec Digital.
All examples with names, company names, or companies that appear in this manual are imaginary and do not refer to, or portray, in name or substance, any actual names, companies, entities, or institutions. Any resemblance to any real person, company, entity, or institution is purely coincidental.
Every effort has been made to ensure the accuracy of this manual. However, Adtec Digital makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose. Adtec Digital shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. The information in this document is subject to change without notice.
Trademarks
iptvManage™, edjeGuide™ and edjePlayer™ are trademarks of Adtec Digital. edje® is a registered trademark of Adtec Digital. Other product and company names may be trademarks or registered trademarks of their respective companies.
Document Name: CAT-018-H1.0
Date: 06_07
Products Covered: MAS w/iptvManage Admin Application
edjeGuide edjePlayer
Table of Contents
Chapter 1 - Introduction ............................................ 4
Overview ..............................................................
Applications ...........................................................4
Benefits ................................................................
Options .................................................................5
Chapter 2 - Server Installation and Services .............. 6
Installing the Server ...............................................
1 RU Front Illustration ...........................................6
1 RU Rear Illustration .............................................
2 RU Front Illustration ...........................................7
2 RU Rear Illustration ............................................. 7
Services ...............................................................8
DHCP Server (Native) ........................................
Time Server (Native) .........................................
Tomcat Server (Native) ......................................
Guide Source Service (Native ) (optional) ............8
Chapter 3 - Using iptvManage - Setup ...................... 10
Levels of Access ...................................................
System Settings ...................................................
Server ...........................................................
Tuner ......................................................
Guide Source: .......................................... 11
edjePlayer Tomcat Server edjeVOD Server
Color Scheme ........................................... 12
Users ............................................................13
Filter Users ............................................... 13
User Information ....................................... 13
Decoder Authori
Channel Authorization ................................ 14
Groups .......................................................... 15
Decoder Group .........................................15
Locations ....................................................... 16
Categories .....................................................17
System Database Backup .................................
: ............................................... 11
: .........................................11
: ....................................... 12
zation ............................... 14
10 11 11 11
18
Chapter 4 - Channels & Packages ............................. 20
Channels ............................................................. 20
Filter Channels .......................................... 20
Step 1 - Adding Channels ................................. 20
General Settings .......................................
Guide Information .................................... 21
4
4
6
6
8 8 8
Creating a Package ............................................... 23
Chapter 5 - Using VOD Media .................................... 26
Importing Files .................................................. 26
Assigning VOD Metadata ....................................... 27
Chapter 6 - Managing Decoders/STBs ...................... 28
Decoders & STBs .................................................. 28
Adding Decoders - Auto Acquire .............................
Adding Decoders - Manual .....................................29
Force Tuning ......................................................
Chapter 7 - Managing Customers .............................. 32
Adding a New Customer ........................................ 32
Configuring
Configuring
Chapter 8 - Using edjeGuide ..................................... 34
Installing and First Time Configuration .................... 34
More Information: .....................................21
Step 2 - Adding Channels ................................. 21
Graphic ...................................................
Adjusting the Guide Information .......................22
Watch Feature ................................................
General Information ........................................
Channel Selection ........................................... 24
Filter VOD Assets ...................................... 26
Filter Decoders .........................................28
Filter Customer List ................................... 32
Decoder Locations: .............................. 33
Assigning a Decoder to a Location ..................... 33
Settings ................................................... 33
Programmi
Setting VOD Rules ..................................... 33
edjePlayer Accounts: ........................... 33
Enter Customer Pin: ........................................ 34
Guide Overview ..............................................
Category List: ........................................... 34
Channel List: ............................................ 34
Selected Channel: ..................................... 34
Program
ng ............................................ 33
List: ........................................... 34
20
21
23
24
28
30
34
edjeGuide - Full Guide Screen ........................... 35
edjeGuide - Mini Guide Screen .......................... 37
Appendix .................................................................. 38
A - Contacting Customer Support ........................... 39
Chapter 1 - Introduction
Overview
Supporting IPTV and Broadband TV (BBTV) platforms, the Adtec Middleware Application Server (MAS) is the core of the interactive IPTV viewing experience. Serving as the host for IPTV set top boxes and computer browser based decoders, the MAS enables the decoding device to provide user-friendly and easy to navigate program viewing and extended programming information for live, on demand and PVR media assets.
At Adtec Digital, we offer the most simple and ideal solutions for Internet Protocol Television. At the core of our IPTV solution is iptvManage™, which is a browser-based control and management application. It runs on Adtec Digital’s Middleware Application Server (MAS).
iptvManage™ simply make’s your life easier by providing customer and set top database management as well as package, channel and VOD provisioning.
edjeGuide™, our set top box middleware application provides your customers with program guide information, parental controls, favorite lists and a simple and intuitive interface.
edjePlayer, our computer browser based decoder provides desktop decoding with program guide information, parental controls and favorite lists.
The Adtec IPTV Solution provides not just reliability, but flexibility, allowing you to remain competitive and in sync with the industry advances.
Benefits
* Consumer Off The Shelf (COTS) Hardware:
Three models, differing in redundancy and performance are offered to meet the demands of varying customer requirements.
* Open Standards OS and Application Tools: The use of a robust Linux OS and well known internet based development tools and databases makes the MAS easy to use, understand and deploy.
* Electronic Program Guide: Support for industry leading Tribune Media Listing service as well as manual program guide building.
* IPTV Set Top Support: Support for industry leading IPTV set top vendors such as Amino Communications.
* PC, MAC, and Linux Computer Decoding: Cross platform support for Internet Explorer, Firefox, Safari and Opera browsers with the use of the open source VLC plug-in decoder wrapped in Adtec’s edjePlayerTM DHTML interface.
* VOD: Take advantage of the optional Adtec edjeVOD software server running natively on the MAS, or interface with larger scalable VOD solutions from a variety of VOD vendors.
* Billing Interface: Using a public domain billing interface from Great lakes Data Systems, the MAS can interface to your system. * Intergration Required
* Caller ID: Display incoming calls or missed calls while watching TV. * Intergration Required
Applications
* Telco
* Internet
* Medical
* Hospitality
* Education
* Military
* Corporate (Enterprise)
4
* Emergency Alert: Interface with weather radios to provide EAS notifications to set tops or computer decoders. * Intergration Required
* Customizable Interfaces: Customize the look and feel of your decoding device interfaces.
* Flexibility by Design: iptvManageTM allows you to control set top devices, Adtec decoder devices and PC decoder accounts all from the same application.
Cha pte r 1 - Int rod uct ion
Options
DTA 305X Series:
Digital Turn Around
Client Requirements:
The following items are recommended for remote configuration
and use of the MAS.
DTA 315X Series:
Digital Turn Around
DTA 325X Series:
Digital Turn Around
edje® 2000:
Real time streaming MPEG2 encoder
edje® 2100:
Real time streaming MPEG2 encoder with Dolby Digital
edje® 4000:
Real-time streaming MPEG 4 Part 10 (AVC) encoder
displayMate™:
High definition digital signage player
edje® 4111 HD:
High definition digital media player
Soloist™ 4111 HD:
High definition digital media server
Supported VOD Servers
RTSP compliant Streamer Servers (Integration may be required)
Supported Set Top Boxes
Amino 110, 125, 130
Other Set Tops will require integration
Processor:
1.5Ghz Pentium 4/AMD Athlon or 1Ghz PowerPC (2Ghz recommended)
Memory:
512Mb DDR 333Mhz (1Gb DDR2 533Mhz recommended)
Video Card:
16Mb SDRAM w/ DirectX 8 support (64Mb DDR w/ DirectX 9 support recommended)
Audio Card:
AC ‘97 w/ DirectX 8 support (PCI card 24-bit/96khz resolution w/ DirectX 9 support recommended)
Operating Systems
PC: Windows XP (SP2)/Windows 2000 (SP4)
MAC: OSX Jaguar (OSX Tiger recommended)
Linux: Any distribution with support for 2.6 kernel and compatible VLC software
Browser:
(requires appropriate plugin to work)
- Internet Explorer 6 SP1 & 7
- Firefox 2.0
VLC Plugin:
VLC 8.5 (VLC 8.6a recommended) www.video
lan.org
5Cha pte r 1 - Int rod uct ion
Chapter 2 - Server Installation and Services
Installing the Server
The 1RU Middleware Application Server should be installed into a one rack unit 19” rack slot. A 2RU should be installed into a two rack unit 19” slot. Power should be applied to the unit and it should be made available to the network.
1 RU Front Illustration
Mouse
Keyboard
RW DVD Drive
Printer
USB Drive 1
USB Drive 2
RS 232
LAN 2 LED
Temp LED
HD Activity LED
LAN 1 LED
Eject Drive Pull
Powe
Reset Button
r LED
Eject Drive Button
1 RU Rear Illustration
Power Button
Drive Activity LED
Drive Failure LED
Fan
6
Power
USB 1
USB 2
RS232
VGA
LAN 1 LAN 2
Cha pte r 2 - S erv er Ins tal lat ion an d S erv ice s
2 RU Front Illustration
Eject Drive Pull
Eject Drive Button
Drive Activity LED
e Failure LED
Driv
USB 1
USB 2
RW DVD Drive
General Alarm
LAN 2 LED
Temp LED
HD Activity LED
LAN 1 LE
D
Powe
2 RU Rear Illustration
r LED
Power Button
Reset Button
Power
Fans
Mouse
USB 1
Keyboard
USB 2
RS232
VGA
LAN 1
LAN 2
7Cha pte r 2 - S erv er Ins tal lat ion an d S erv ice s
Services
Depending on your specific use of iptvManage, there are services and servers that must run for day to day operation. Automated start up of these services should occur when the MAS server is powered up. You should check daily to make sure that these services are up and running.
DHCP Server (Native)
This server is used to negotiate the network of set top boxes and/or Adtec decoders which can be used as part of your iptv solution. In step with iptvManage, it is designed to maintain an accurate record of devices detected on your network. This is a critical service. If it is unavailable, decoders/set tops will not be able to access the network.
Time Server (Native)
The time server is used to sync all devices on the network to the correct time. Your server comes configured with an on-board time server, but can be adjusted to look to an external time server if required.
Tomcat Server (Native)
The Tomcat server is the application server used to provide the middleware to the decoding devices on your network. This is a critical service. Every night at 3am, a call is made from the set top boxes to the tomcat server for new or updated data. If for some reason the connection is not available, a safeguard has been put in place that will allow the set top boxes to continue to function, but with outdated information. Check this service daily.
FTP Server (Native) (required if using edjeVOD)
If you have chosen to integrate VOD in your system, your server will need to have an ftp server installed to manage the transfer process of uploading your VOD files.
Tuner (Native)
The tuner settings establish a connection between the tuner and the MAS. The tuner consists of an RPC - XCP module which controls the activity of Adtec Decoders on the network.
Guide Source Service (Native ) (optional)
Our middleware application is designed to take advantage of guide services like the Tribune Media Service. Tribune provides metatdata on a daily basis through ftp services to the iptvManage server. That data is then parsed and made available to the end user within the edjeGuide set top box application and the edjePlayer desktop decoder application.
To set up Tribune data you will need to subscribe to the service through Tribune. Visit their website at www.tms.tribune.com for subscription information.
edjeVOD Server (Native) (optional)
Depending on the model of iptvManage you purchased you can optionally add a few or many VOD streams.
8
Cha pte r 2 - S erv er Ins tal lat ion an d S erv ice s
NOTES:
9Cha pte r 2 - S erv er Ins tal lat ion an d S erv ice s
Chapter 3 - Using iptvManage - Setup
The admin application is best used via the web browser of a MAC/PC computer attached to the same LAN as the MAS server. Please confirm that you the computer you are using meets the recommended specification of using this web application noted in Chapter 1.
Via your web browser, browse to http://<IPA> where the <IPA> is the network host name or the IP address of the MAS.
Note: This user interface relies on the use of cookies. Please make sure that you have cookies enabled. If not, please modify your setting to enable cookies for this website.
Levels of Access
There are four levels of users within the admin application. Each level has access to specific functions.
Guest: Guests are only able to view the Help section of the application. The default username and password for the guest account is:
Username: guest Password: guest
Operator: Users granted Operator
status have the same access as a Guest plus the ability to manage decoders, customers and modify programming. The default username and password for the operator account is:
Username: operator Password: 408adtec2231
Admin: Users granted Admin status
have the same access as an Operator plus the several system setting configurations . The default username and password for the Admin account is:
Username: admin Password: 408adtec2231
Operators
n
Admi Super User
Admin Super User
Super Users
Guest Operator Admi
s
n
Super User
TM
tv
Manage
Manage
Players
Customers
Content
Decoders
- Control
- Schedule
s
s
s
Programming
Channels
Packages
VOD Media
System Settings
Serve
r
Users
Groups
Locations
Categories
Backup
Help
About
Documentation
Technical Support
Contact Us
Logout
Super-User: This account has the same access as an Admin user plus
additional system configuration. Only the super-user is capable of creating database backups. The default username and password for the super-user account is:
Username: su Password: 408adtec2231
Change your default passwords when possible. See the following chapter, section (Application Users) for details. For the purposes of this manual, the navigation menu shown is what would be available to a super user. If you are signed in at another level, some of these menu items will not be visible.
Note: As you move from screen to screen within the application, the top line of text on the screen will tell you your location. (Ex. Manage > Customers > Adding a Customer )
Note: Navigation throughout the application is made easier by providing Save and Back buttons at the top and bottom of each page. Where Saving data is not an option, Go Back buttons have been made available.
Using the Back and Refresh buttons of your browser will log you out of the application or return you to the customer listing page.
PASSWORD RECORDS:
10
Cha pte r 2 - S erv er Ins tal lat ion an d S erv ice s
System Settings
TM
tv
Manage
Manage
Players
Customers
Content
Decoders
- Control
- Schedule
Programming
Channels
Packages
VOD Media
System Settings
r
Serve
Users
Groups
Locations
Categories
Backup
Help
About
Documentation
chnical Support
Te
Contact Us
Logout
communication with the Tuner. Recommended Settings : 8085
Delay(ms): The delay is a built in maintenance mechanism
that delays the response to commands. This delay prevents the server from becoming overwhelmed in the event of a mass tune.
Recommended Settings : 5
Server
To configure the Middleware Application Server, you will need to login as a super user or administrator. You will first need to configure some of the server settings of the MAS. Browse to System Settings >
Server. From this section, you
Server
will be able to configure on-board services and global settings.
Tuner
The tuner settings establish a connection between the tuner and the MAS. It is a natively run RCP-XCP module which assists in controlling any Adtec decoders you may be using as part of your system.
Host: The Host is the IP address for the server running the Tuner. Recommended Settings : localhost
Port: The port is the port number allotted for
Guide Source:
This section deals with the method used to gather your guide source data. Guide source data is used by the set top box middleware application, edjeGuide, and the pc decoder application, edjePlayer, to display now and next program information for your customers. iptvManage has been designed to work with manual guide configuration as well as Tribune Media Service. Integration may be required for use of additional media services.
Note: To subscribe to Tribune Media Service, visit their website at www. tms.tribune.com. Once you have a subscription, refer to Chapter 2, Section - Services (Guide Source) o setup your Tribune Media Service for the first time. After the original setup, the process of connecting to the TMS and populating your database with now and next program data is automated by the server.
If you are using Tribune Media Services as your Guide Source, enter your FTP account information here. If you will be using the manual guide builder for your guide data, leave these fields blank.
FTP Server: The address for the FTP server of your guide source
data.
Username: The username for the FTP account.
Password: A password for the FTP account.
Once the scripts have been run to populate the database with your guide data, you can verify it by browsing to Programming > Channels and clicking on the Guide link for each channel.
edjePlayer:
This section allows you to set a system wide control for the number of sub customers each primary customer is allowed to create. Primary customers and their sub customer are allowed access to the PC decoder via their username and password and are only allowed one connection to the server at a given time. Max value is 99.
Tomcat Server:
These values are used by the MAS to provide a connection between the set top box and pc decoders to the middleware. This connection needs to be present at all times. This service is most useful to make sure that the guide data being cached on the set top is the most current and accurate.Every night at 3am, a call is made from the set top boxes to the tomcat server for new or updated data. If for some reason the connection is not available, a safeguard has been put
11Ch apt er 2 - Ser ver In sta lla tio n a nd Ser vic es
in place that will allow the set top boxes to continue to function, but with potentially outdated information. For more immediate changes, iptvManage has individual, group and system wide refresh data options available.
Host: The Host is the IP address for the VOD Server.
Port: The port is the port number alloted for communication with the
Tomcat Server.
edjeVOD Server:
This section deals with the path and port settings of your internal
edjeVOD server if you are using edjeVOD as a part of your IPTV system.
Host: The Host is the IP address for the server running the Tuner.
Port: The port is the port number allotted for communication with
the Tuner.
NOTES:
Color Scheme
This section allows you to select a default color scheme for the edjeGuide set top box application. Options are: Blue, Tan, Teal and Black. Customers can override this default value via their set top box application.
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Cha pte r 3 - Usi ng ipt vMa nag e - Se tup
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