Adtec EN-20 User Manual
EN-20
Dual Channel HD/SD MultiCODEC SDI Encoder w/ optional QAM Modulator
USER GUIDE
2.01.02 - 11.06.13
Contents
Contents
Trademarks & Copyrights
Adtec Digital Support & Service
Telephone and Email Support
Preparing for Support
Advanced Support Plans
Standard - Priority Support Plan
Priority - 24 Support Plan (24 Hour )
Plan Comparisons
Electrical Device Compliance Notices
Safety Warnings and Cautions
Compliance Notices
FCC
Industry Canada
European Union EMC Directive Conformance Statement
Chapter 1 - Overview
Product Introduction
Chapter 2 - Getting Started
Front Panel
Panel Diagram
Front Panel LCD
Transport LED Indicators - Channel 1 & 2
QAM Status Indicator LEDs
System / Function Satus Indicator LEDs
Programming Function Buttons
Directional Keypad
Unit Security
Services Menu
RF Tx Menu
IP Tx Menu
Video Menu
Audio Menu
PIDs Menu
VBI Menu
Profile Menu
CAS Menu
System Menu
Login
Network Sub - menu
Time Sub - menu
NTP Sub - menu
Alarm Sub - menu
Com 2 Sub - menu
Features Sub - menu
Name
Firmware
Back Panel Diagram
Processor Connectors
Video / Audio Inputs
Output
Chapter 3 - Using the Web Application
Introduction
Logging In
Upgrading your device
Chapter 4 - How - To Guides
How to Complete a Manual Upgrade
How to Connect via Telnet
How to Connect via FTP
How to Use API Commands
How TMR is Configured
How Video Rates are Configured
How to enable EAS mode
EAS GPIO Connector Pinout
How to configure Network EAS Triggering
Audio passthru - Dolby E , Dolby D , LPCM
Common Passthru Problems :
Vertical Interval Time Code
Chapter 5 - Appendix
Appendix A - GNU General Public License
Appendix B - QAM Channels and Frequencies
Appendix C - Technical Specifications
Appendix D - DB 9- M Analog audio input pinout
Trademarks & Copyrights
Copyright: (c) 2011-12 Adtec Digital. All rights reserved. This document may not, in whole
or in part, be copied, photocopied, reproduced and translated, or reduced to any electronic
medium or machine-readable form without prior written consent from Adtec Digital.
Trademarks: EN-20 is a trademark of Adtec Digital. Dolby, Dolby Digital, AC-3 and the
double-D symbol are registered trademarks of Dolby Laboratories. Other product and
company names may be trademarks or registered trademarks of their respective
companies. The information in this document is subject to change without notice.
Adtec Digital Support & Service
Technical Support and Customer Service includes troubleshooting product/system
functional operations concerning Adtec equipment, embedded systems and single device
issues; Service Order generation, processing and tracking; Warranty claim processing; and
on-site system evaluation and maintenance. Technical Support plans do not include
customer training programs. Programs incorporating customer training are defined in the
Training Services Policy. Customer Services technicians provide limited instruction during a
support call/email/fax in order to facilitate checking for proper equipment operation.
Telephone and Email Support
● Telephone: 615-256-6619 ext. 166
● Email: support@adtecinc.com
● Internet: http://adtecdigital.com/support/support-request
Adtec Digital offers telephone, email and fax support, warranty and service related
inquiries during normal business hours: 9:00am to 5:00pm Central Standard Time (CST),
Monday through Friday, holidays excepted. Support Requests can also be submitted on-line.
All inquiries will be processed in the order in which they are received and by the criteria
outlined in the Call Response Order. Inquiries and inquiry responses made after 5:00 PM
(CST) weekdays, Saturday, Sunday or on an Adtec-recognized holiday will be processed the
next business day in the order received.
Callers on hold and returned calls will be prioritized by the following criteria:
● Priority-24 Subscription Customers
● Standard-Priority Subscription Customers
● All customers that have purchased Installation & Training, within 90 days of the
installation.
● Adtec Certified Operators (ACO)
● Limited Level Support, Warranty & Service Requests
● Multi-device system installations that have purchased Installation & Training from
Adtec
● Distributors
● System Integrators
● Multi-device systems
● Single device users
Preparing for Support
To help expedite the troubleshooting process, please be prepared to provide the
following information to the support representative:
● Product(s) affected: Please provide a list of the Adtec Products involved including
the Revision Number for each affected product.
● Description of the Problem: Please include a detailed description of the problem.
Include the approximate time and day the problem occurred, the spot ID of the
material being inserted and what the operator reported about the incident. It is also
helpful to note any recent changes to the system. More information is always better
than too little information.
● Your Contact Data: Please include contact information so we can reach you to
discuss how to fix the problem, additional troubleshooting steps that are required or
to gather more complete information regarding the problem. Please include your
facility name (or call letters), your name, title, email address, telephone number,
hours of work, and other contact persons if you are not available.
Advanced Support Plans
In addition to our basic Inquiry Response Policy, Adtec offers two advanced levels of
priority inquiry support: Standard-Priority and Priority-24. The Standard-Priority &
Priority-24 plans provide guaranteed* response times with the Priority-24 plan offering after
hours and holiday support. Standard-Priority support is included with the Adtec Certified
Operator (ACO) training. Contact Adtec Sales to upgrade your current support plan.
Standard-Priority Support Plan
Customers can improve upon our normal call processing times and can expedite
inquiry support responses through our subscription Standard-Priority service plan. Under
this plan all telephone inquiries are guaranteed* a telephone response of no more than 4
hours after they are received (within the designated hours of operation). Telephone inquiries
received by 4:00 PM (CST) on weekdays- excluding Adtec holidays- are guaranteed a sameday telephone response. However, inquiry responses may be made after hours until 8:00
PM (CST). Email and fax inquiries are limited in scope to normal business hours, excluding
holidays. Standard-Priority customers are entitled to a 10% discount on site visit and
training charges after the initial system/product installation and training. Standard-Priority
customers also receive a 3-day turnaround time guarantee* on warranty and non-warranty
repairs on Adtec manufactured equipment, excluding Studio Encoders.
Priority - 24 Support Plan (24 Hour)
In addition to our Standard-Support plan, after hours, weekend and holiday support
is available with the Priority-24 support plan. This plan is a subscription only service
available for service inquiries 24 hours a day, 7 days a week. All telephone inquiries are
guaranteed* a telephone response time of no more than 2 hours. Email and fax inquiries
are limited in scope to normal business hours, excluding holidays. Calls after 5:00 PM will be
forwarded to a Customer Services representative on call. Priority-24 customers are
entitled to a 25% discount on site visit and training charges, after the initial system/product
installation and training. Priority-24 customers also receive a 1- day turnaround time
guarantee* on warranty and non-warranty repairs on Adtec-manufactured equipment,
excluding Studio Encoders.
Plan Comparisons
Feature/
Plan Name
Hours 24 Hours/Day; 7
Call Response
Time
Discounted Site
Visits
Discounted
Training
Repair Service Guaranteed* 1 Day
Priority-24 Standard Priority Limited
Days/Week
Same day- 2 hours
(1st in order of call
list)
25% 10% None
25% 10% None
Turnaround
9:00 AM – 5:00 PM,
(U.S.Central Standard
Time),
Excludes Weekends &
Holidays
Same Day: 4 Hours (2nd in
order of call list)
3 Day Turnaround None
48 Hours
* A one-month free service extension will be awarded if Adtec fails to meet its service
guarantee.
Electrical Device Compliance Notices
Safety Warnings and Cautions
For your safety and the proper operation of the device:
● This unit must be installed and serviced by suitably qualified personnel only.
● Do not break the warranty seals on the device or open the lid. Only approved service
technicians are permitted to service this equipment.
● Disconnect all power before servicing the unit.
● Do not expose this device to rain or other moisture. Clean only with a dry cloth.
● If not installed in an equipment rack, install the product securely on a stable surface.
● Install the product in a protected location where no on can step or trip over the
supply cord, and where the supply cord will not be damaged.
● If a system is installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than the room ambient
temperature.
● Consideration should be given to installing the unit in an environment compatible
with the maximum recommended ambient temperature of 50 degrees Celcius (122
degrees Fahrenheit).
● Install the unit in a rack so that the amount of airflow required for safe operation is
not compromised.
○ The recommended clearance on the top and sides of the unit is at least ½ “
(one half inch/one centimeter).
● Mounting of the unit in a rack should be such that no hazardous condition is achieved
due to uneven mechanical loading.
● Use only a grounded electrical outlet when connecting the unit to a power source.
● Reliable earth grounding of rack-mount equipment should be maintained.
○ Particular attention should be given to supply connection other than direct
connections to the branch circuit (e.g., use of power strips).
Compliance Notices
FCC
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this device not expressly approved by Adtec Digital
could void the user’s authority to operate the equipment.
Industry Canada
This Class B digital apparatus meets all requirements of the Canadian Interference
Causing Equipment Regulations. Operation is subject to the following two conditions:(1) this
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Cet appareillage numérique de la classe B répond à toutes les exigences de l'interférence
canadienne causant des règlements d'équipement. L'opération est sujette aux deux
conditions suivantes: (1) ce dispositif peut ne pas causer l'interférence nocive, et (2) ce
dispositif doit accepter n'importe quelle interférence reçue, y compris l'interférence qui peut
causer l'opération peu désirée.
European Union EMC Directive Conformance Statement
This product is in conformity with the protection requirements of EU Council Directive
2004/108/EC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. Adtec Digital cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a user modification of the product. This
product has been tested and found to comply with the limits for Class B Information
Technology Equipment according to CISPR 22 / EN 55022.
Chapter 1 - Overview
Product Introduction
The EN20 is a two-channel High and Standard definition MPEG-2 or H.264 encoder
supporting ATSC and DVB tables through ASI and IP transport streams. The EN20 can be
ordered with optional QAM modulation for distribution applications.
It inherits Adtec’s broadcast quality compression, advanced feature set, service
performance and reliability in the new dense two-channel platform targeted towards
broadcasters, cable and IP compression applications.
The device automatically detects video and audio from two sources (combination of
HD and SD acceptable), encodes, multiplexes and sends them back out as one combined TS
via IP, ASI or optional QAM. Closed captioning and support for Emergency Alert (EAS)
triggering are standard.
EN20-02: Dual Channel SDI HD and SD MPEG-2 Encoder with ASI and GigE outputs. Auto
detects two channels of any combination of high and standard definition sources with
embedded PCM or Dolby audio via SDI inputs. Alternate inputs are CVBS (BNC connector,
supports SD only) and analog audio supplied via DB-9 input. Encodes video to MPEG-2
Transport Stream and encodes PCM audio to Dolby AC3 (with feature key enabled) or MPEG1 Layer 2. Passthru for Linear PCM and Dolby audio (2.0, E, and 5.1) is also supported.
EN-20 then encapsulates MPTS and outputs ASI and GigE concurrently. Supports ATSC A69
PSIP and DVB-SI ETSI EN 300 468 service information, closed captioning support per
embedded SDI or per CEA 608 via composite video input with up-conversion to CEA 708
Digital captions internally and EAS triggering. Condition Access BISS 1 / E encryption
included.
EN20-02 Options:
EN20-VE1-01: MPEG-2 video encode module. Supports D1, 1080i, and 720p on 29.97
and 25 frames per second. 420 chroma for HD and SD video compression; 422 chroma for
SD only. HD = MP@HL. SD = MP@ML and 422P@ML
EN20-VE2-01: MPEG-4 (AVC/H.264) video encode module. Supports D1, 1080i, and 720p
on 29.97 and 25 frames per second. 420 chroma for HD and SD video compression; 422
chroma for SD only. HD = HP@Level4.0. SD = MP@L3.0
EN20-AE1-01: Dolby Digital 2.0 Audio Encoding module. **Does not include license key**
EN20-QM1-01: EN20-02 + QAM Modulator – Adds ability to modulate QAM Annex A or B,
and output RF simultaneously with ASI and GigE.
Keys:
EN20-AE1-DOLBY-KEY: Dolby Digital audio encode software key. Dual channel DD (AC3)
2.0 or 1.0 mode
**If combining EN20-QM1-01 and EN20-VE2-01 options, ensure QAM tuners are able to
decode MPEG-4 Transport Streams**
Chapter 2 - Getting Started
Front Panel
The Function Buttons and Directional Keypad of the EN-20 are used to configure and
monitor the signal input and output of the device.
Panel Diagram
Front Panel LCD
There are 3 states of the front panel LCD.
1) Encoding State: When in normal encoding mode, the LCD will display the following
information. Since there are 2 encoders in the product, you can view the status of each by
pressing the down button to toggle between 1 & 2.
2) Video Loss State: When video is not detected on the selected input, the LCD will display
the following information.
3) Disabled Product State: When the product is in a disabled state, the LCD will relay the
following information. This state is generally only used when a factory restore is performed.
If that is the case, note that all of the configurations have been returned to factory defaults
including Network configurations. To reapply network configurations simply press the Down
arrow when in this state to navigate through the network menu. In the event that you see a
similar message followed by a phone number, this indicates that the Temporary keys on the
device have expired and you should contact your sales representative.
Transport LED Indicators - Channel 1 & 2
Indicator Function
Encode Off - No activity. Idle State
Green - Encoding
Yellow - Transitioning
Video Off - No video (audio only)
Green - Video detected.
Yellow - Format not supported.
Red - No video detected.
SD Green -SD Resolution Detected
HD Green - 1080i Resolution Detected
Yellow - 720p Resolution Detected
EAS Green - EAS enabled.
QAM Status Indicator LEDs
Indicator Function
A/B/C A = 8 MHz
B = 6 MHz
256 Default for Annex B, can be selected for Annex A
128 not currently used
64 Optional for Annex B or Annex A
System/Function Satus Indicator LEDs
Indicator Function
Power Green - Power is on.
Off - Power is off
Alarm Off - no alarm
Yellow - minor alarm
Red - major alarm
Link Off - no link detected
Green - link active
Busy Off - no traffic
Green Flashing - traffic
EAS Green - Active, Audio + Video
Yellow - Active, audio only
Programming Function Buttons
Control Function
Mode Cycles through the available menus
Select selects a menu or sub-menu
Enter enter a value placed into a menu field
Escape return one level within a menu or to the main menu
Directional Keypad
● Arrow keys control the cursor on the LCD display and are used to page through the
options in a menu/sub-menu and to place entries in fields.
Unit Security
Rules:
● The EN-20 is always logged in on startup.
● If the device has logged out due to accident, or a login duration timer being set (see
below), you will need to log back in. To log in from a logged-out status follow the key
sequence below.
Step Action
1 Press <Select>
2 Press <Up> arrow
3 Press <Select>
4 Press <Enter>
5 Press <Right> arrow
6 Press <Enter>
The front panel also has a login duration capability. This setting allows you to specify a time
frame in which the unit will automatically log itself out if it receives no control inputs via the front
panel or API session.
Possible Values:
0 (Zero): The unit will not auto-log-out
1-9: The number of minutes until log out if no input is received.
Services Menu
The following diagram illustrates the structure and flow of the Services Menu on the Adtec
EN-20 device. TX MUX Rate, Table, and TSID are global configurations, while items under
the denoted << >> parallel menu are unique to each encoder :
Control Function Options API Command
TS MUX
Rate
Tables selects the table generation standard to be
TSID Transport Stream ID is a user-defined value
Active Determines whether or not the Channel is
Service
Name
Service
Provider
Configures the total transport multiplex rate.
This rate is configured automatically with
optional QAM modulator installed.
used.
in the PAT packet used to identify individual
transport streams.
active. It is recommended to set this option
OFF for an off-line service. IE. the unit is
used as a single channel encoder.
also known as Service Name; name of the
program or event, carried in the SDT table
of a transport stream
also known as Service Provider; name of the
party offering the program or event, carried
in the SDT table of a transport stream
1 - 100
Mbit/s
DVB
ATSC
MPEG
0x0000 0xFFFF
OFF
ON
text field; 20character
limit (incl.
spaces)
text field; 20character
limit (incl.
spaces)
*.ECMD0 TMR
*.ECMD0 TON
*.ECMD0 TSI
*.ECMD# STU
*.ECMD# SNA
*.ECMD# SPR
Logical Ch #This setting allows you to set the logical
channel number that will be used to tune in
with a set top box or television. This setting
is only valid with DVB table generation.
Major
Channel
Number
Minor
Channel
Number
Important: setting the Major Channel Number to zero (0) will equate to setting a single-part
channel number in ATSC applications.
Configures major channel number for ATSC text field; 0-
Configures minor channel number for ATSC text field; 0-
1 - 9999 *.ECMD# LCN
*.ECMD# MAJ
999 available
see note
below table
*.ECMD# MIN
999 available
RF Tx Menu
The following diagram illustrates the structure and flow of the QAM RF Tx Menu on the
Adtec EN-20 device. This menu will not be available on units without the optional QAM
modulator.
Control Function Options API Command
Modulator
Encoding
Modulator
Mode
Modulator
Output
Format
UpConversion
Channel
UpConversion
Power
UpConversion
Frequency
encoding standards being applied.
Annex A is used world-wide;
Annex B is used in North America.
rate of data transfer within the
encode
selects between normal and
inverted output
Congruent with the new EIA
(North America) channel plan valid range is 2 through 135
inclusive.
RF output power in dBmV 45 dBmv
Center frequency of the QAM RF
output. Direct entry of center
frequency corresponding to the
new EIA (North America) channel
plan will return a valid channel
number in the channel field.
Entering frequencies that do not
correspond to the EIA (North
America) channel plan will return a
value of ( -1 ) in the channel field,
however, the RF output frequency
will be as entered. Valid range of
frequencies is 50 to 862MHz
inclusive.
Annex A
Annex B
64
256
Normal
Inverted
text field;
values are
2-133
to 61
dBmv
50 to 862
MHz
*.ECMD0 QAM
MOD_ENCODING
*.ECMD0 QAM
MOD_MODE
*.ECMD0 QAM
MOD_INVERT
*.ECMD0 QAM
UPCON_CHANNEL_NUM
*.ECMD0 QAM
UPCON_POWER_LVL
*.ECMD0 QAM
UPCON_OUTPUT_FREQ
Note: If using API Commands, you must specify which encoder the command applies to by
substituting '0' (for Encoder 1) or '1' (for Encoder 2) in place of the '#' symbol in the
commands above. For more information, see the "API Commands" article in this manual.
QAM Configurations are global configurations that will automatically be applied when
configuration is sent to either encoder.
IP Tx Menu
The following diagram represents the structure of the IP Tx Menu Menu:
Control/SettingFunction Options API Command
Mode switches multicast function on and
off
Tx IP Address The IP Address of which the
Multicast or Unicast is broadcast.
Multicast addressing supports the
transmission of a single IP
datagram to multiple receivers.
Valid Multicast addressing range is
224.10.XXX.XXX to
239.XXX.XXX.XXX. Unicast
addressing sends a single IP
datagram to only one receiver.
The Unicast address will be the
unique IP of the receiving device.
Tx Port port assignment used for
transmitting a multicast
DVB per IP Configures the amount of DVB
transport stream packets ( 188
bytes per DVB packet ) per IP
packet payload.
Off
Send
user-defined;
numeric field in
format
xxx.xxx.xxx.xx
x
user-defined;
numeric field
1
4
7
*.ECMD0 MMO #
*.ECMD0 MSI #
*.ECMD0 MSP #
*.ECMD0 MSY #
RTP allows for sequence numbering
and timing for accurate playback. OnOff
TOS Type of Service; selects the type
of multicast that will forward the
packet.
TTL Time-to-Live; specifies the
number of iterations or
transmissions the packet can
undergo before it is discarded
Multicast
Connector
sets the physical connector (on
the rear of the unit) to use for
*.ECMD0 RTP #
Normal
Minimize Cost
Maximize
Reliability
Maximize
Throughput
Minimize Delay
user-defined *.ECMD0 TTL #
Ethernet
!GigE
*.ECMD0 TOS #
*.ECMD0 MCN #
multicast transmit purposes on
the indicated encode channel.
FEC Mode Forward Error Correction; selects
on/off. When selected, sends two
FEC RTP streams in addition to a
source RTP stream enabling a
receiver to reconstruct missing
packets in the source stream.
The RTP Control (above) must be
set to 'on' to enable FEC.
FEC L affects the maximum burstpacket
loss that can be recovered
FEC D defines latency involved in
burstrecovery
FEC TOSBITS sets the Type of Service (TOS)
bits in the IP header
On
Off
Available if RTP
selected 'on'
4-20 *.ECMD FEP #
4-20 *.ECMD FEP #
Normal
Minimize Cost
Maximize
Reliability
Maximize
Throughput
Minimize Delay
*.ECMD0 FEP #
*.ECMD0 FEP #
TOS Type of Service helps define how
the network should make
negotiate queuing between
throughput, delay, reliability, and
cost.
TTL Time to live is a numeric value
from 1 to 255 that specifies the
number of iterations or
transmissions the packet can
undergo before it is discarded.
The default value is 7.
Tx Connector The multicast connector
configuration determines whether
the IP stream will be sent out the
ethernet (10/100) or gigabit
(10/100/1000) ethernet port.
Service Select *.ECMD0
Normal
Minimize Cost
Maximize
Reliability
Maximize
Throughput
Minimize Delay
1 - 255 *.ECMD0 TTL #
ETHERNET
GIGE
*.ECMD0 TOS #
*.ECMD0 MCN #
Note: Four IP destinations are available on the product. The ‘#’ denoted in the IP Tx
Commands above are relevant to the four destinations indexed 0 - 3.
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